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HomeMy WebLinkAboutAgenda - 04-04-2000-8bORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: April 4, 2000 Action Agenda Item No. --~-- SUBJECT: Classification Plan Amendment -Social Work Supervisor I and Social Work Pro ram Mana er DEPARTMENT: Social Services and PUBLIC HEARING: (Y1N) No Personnel ATTACHMENT(S): Class Specifications 1-Social Work Supervisor I 2- Social Work Supervisor II 3- Social Work Program Manager INFORMATION CONTACT: Marti Pryor-Cook, Social Services Director, extension 2$00 Elaine Holmes, Personnel Director, extension 2550 TELEPHONE NUMBERS: Hillsborough 732-8181 Chapel Hill 968-4501 - Durham 688-7331 Mebane 336 227-2031 PURPOSE: To consider amending the Orange County Classification and Pay Plan by: • Establishing a new class of Social Work Supervisor I at Salary Grade 70 and to accommodate this, changing the title of the existing Social Work Supervisor at Salary Grade 71 to Social Work Supervisor II, still at Salary Grade 71. • Establishing a new class of Social Work Program Manager at Salary Grade 73. BACKGROUND: Personnel periodically conducts classification studies of specific positions at the initiation of the operating department to review the classification of positions whose duties and responsibilities have changed. Personnel recently completed such a study of six supervisory positions in the Social Services Economic and Family Assistance Division to take account of duty ci~anges resulting from reorganization. Of the six positions studied, Personnel identified four positions as correctly classified and is recommending changes that affect two positions. Social Services Income Maintenance Reorganization In response to the 1996 Welfare Legislation, the Social Services Director in collaboration with staff had assessed the needs of the citizens of Orange County, as well as the organizational structure of the Social Services department. As a result of that assessment, the Director decided that the Social Services' Income Maintenance Division would be more efficient in service delivery and the needs of the citizens of Orange County would be better met if services previously split among several units were consolidated. With the consolidation of services, the units would shift from the narrower function of providing "income maintenance" toward a broader function of helping public assistance recipients resolve problems as well as meet basic needs. With the reorganization, the Social Services Director centralized services for adults into an Adult Support unit and sewices for families and children into a Family Support unit. Both of these units were located within the Income Maintenance Division (now Economic and Family Assistance Division). - The Adult Support unit encompasses veterans' services, food stamps, long term care services, Medicaid, and the Community Alternative Program (providing in-home, skilled nursing care services). - The Family Support unit encompasses programs such as the Adolescent Parenting, Work First Cash Assistance, Work First Employment, food stamps, Health Choice, and Medicaid for families and children. Following implementation of the reorganization, the Social Services Director asked Personnel to conduct a classification and pay study of six supervisory positions in the Economic and Family Assistance Division. The purpose of the study was to review the impact that the reorganization has had an the duties and responsibilities of these supervisory positions. Personnel has completed this review. Of the six positions, Personnel determined that four are correctly classified and is recommending classification changes for two. These recommended changes are described below: Social Work Supervisor I Prior to the reorganization, one existing Income Maintenance Supervisor position was responsible far managing and supervising Work First Cash Assistance. This involves the initial determination of eligibility, processing, and reviewing the eligibility for public assistance. With the reorganization, this Income Maintenance Supervisor has continued to perform Work First Cash Assistance duties and, in addition, has assumed responsibility for Work First Employment. The Work First Employment duties include: - Managing Work First and ensuring that federal, state and local requirements and policies and procedures are met. Far example, the Federal Government requires that a Work First recipient remain in the program for not more than a total of five years. - Ensuring that opportunities and resources are available to enable parents to obtain employment or the education and skills needed for employment in order to become self- sufficient and self-supporting, thereby improving the quality for children and families. - Supervising Social Workers, as well as continuing to supervise Income Maintenance Caseworkers. Based on the classification review, Personnel recommends that this Income Maintenance Supervisor at Salary Grade 69 be reclassified to a new class of Social Work Supervisor I at Salary Grade 70. This salary grade has a hiring range of $33,774 to $41,051. Social Work Supervisor II The existing class of Social Work Supervisor at Salary Grade 71 recognizes broader and more difficult social work duties and responsibilities than that being recognized in the proposed new Social Work Supervisor I class. It should be retained at its present higher level than the proposed Social Work Supervisor I. Far this reason, it is recommended that the present title for the existing Social Work Supervisor class be changed to Social Work Supervisor II and that this class remain at the present Salary Grade 71. This salary grade has a hiring range of $35,464 to $43,103. Social Work Program Manager With the reorganization, the Social Services Director reassigned the existing Social Wark Supervisor over the work first employment unit to become head of the new Family Support Unit within the Economic and Family Assistance Division. This position's responsibilities include: - Providing management, supervision and technical direction to the Family Support Division. As noted earlier, this encompasses programs such as Adolescent Parenting, Work First Cash Assistance, Work First Employment, food stamps, Health Choice, and Medicaid for families and children. - Serving as Coordinator for the Skills Development Center. The Skills Development Center is auser-friendly one-stop facility far employment and training activities. - Supervising an additional 17 employees, including two supervisors. The total number now supervised is 24. Based on the classification review, it is recommended that this existing Social Work Supervisor position at Salary Grade 71 be reclassified to a new class of Social Work Program Manager at Salary Grade 73. This salary grade has a hiring range of $39,097 to $47,520. FINANCIAL IMPACT: Funds to implement the new class of Social Work Supervisor I and Social Work Program Manager are available within the approved budget for 1999-00. The increase in cost is about $4,800 for the remainder of this fiscal year and about $6,800 on an annual basis. RECOMMENDATION(S~: The Manager recommends the Board amend the Classification and Pay Plan by: - Establishing the new class of Social Work Supervisor I at Salary Grade 70 and to accommodate this, changing the title of the existing class of Social Work Supervisor at Salary Grade 71 to Social Work Supervisor 11, still at Salary Grade 71. - Establishing the new class of Social Work Program Manager at Salary Grade 73. f:\pers\elgin\classify\dss\supvabs.doc Attachment 1 C6305-4/00 SOCIAL WORK SUPERVISOR I GENERAL DEFII`]ITION OF WORK: Performs difficult professional work supervising a group of social workers and income maintenance caseworkers engaged in providing support to social services programs; does related work as required. Work is performed under general supervision. Supervision is exercised over subordinate professional and non-professional employees in the unit. TYPICAL TASKS: Plans, organizes, supervises, monitors and evaluates the work of subordinate social workers and income maintenance caseworkers; reviews records, reports and other data; counsels and advises workers; and participates in the more difficult cases; Participates in the planning and development of departmental programs, policies and procedures and enforces same; enforces State standards applicable to work of unit; Establishes the performance standards for the unit's work, monitors and evaluates programs; Maintains continuing liaison with local welfare and social service agencies, legal authority and other offices; Keeps abreast of and develops local resources, attends meetings of local and State organizations as representative of the department in explaining programs, services and regulations; coordinates and participates in community educational programs; Provides for the continued in-service training of staff; Responds to citizen inquiries concerning unit services; Gathers pertinent data and evaluates criteria; prepares reports and documentation; Provides clarification and guidance in difficult and complicated income maintenance cases involving policy application; Provides consultation regazding problems pertaining to social factors influencing eligibility determination for income maintenance programs; Performs related tasks as required. KNOWLEDGE SKILLS AND ABILITIES: Thorough knowledge of the philosophy, objectives, practices and techniques of social work and counseling; thorough knowledge of the programs, laws and procedures of social work programs; thorough knowledge of the principles, methods, techniques and practices of public assistance; thorough knowledge of farms, documents and procedures in determining eligibility; ability to plan, organize, assign and supervise the work of social workers and income maintenance caseworkers; ability to communicate ideas effectively, orally and in writing; ,ability to establish and maintain an effective working relationship with clients, officials, employees and various parties to cases; ability to analyze complex data, draw conclusions and prepare reports. EDUCATION AND EXPERIENCE: Any combination of education and experience equivalent to graduation from an accredited college or university with Master's degree in social work and at least 2 yeazs experience in social work or counseling or Bachelor's degree and at least 2 years of social work or counseling experience. SPECIAL RE UIREMENTS: Attachment 2 C6310-4/00 SOCIAL WORK SUPERVISOR II GENERAL DEFINITION OF WORK: Performs difficult professional work supervising a group of social workers engaged in providing support to social services programs; does related work as required. Work is performed under general supervision. Supervision is exercised over subordinate professional and non-professional employees in the unit. TYPICAL TASKS: Plans, organizes, supervises, monitors and evaluates the work of subordinate social workers; reviews records, reports and other data; counsels and advises workers; and participates in the more difficult cases; Participates in the planning and development of departmental programs, policies and procedures and enforces same; enforces State standazds applicable to work of unit; Establishes the performance standards for the unit's work, monitors and evaluates programs; Maintains continuing liaison with local welfare and social service agencies, legal authority and other offices; Keeps abreast of and develops local resources, attends meetings of local and State organizations as representative of the department in explaining programs, services and regulations; coordinates and participates in community educational programs; Provides for the continued in-service training of staff; Responds to citizen inquiries concerning unit services; Gathers pertinent data and evaluates criteria; prepazes reports and documentation; Performs related tasks as required KNOWLEDGE, SKILLS AND ABILITIES: Comprehensive knowledge of the philosophy, objectives, practices and techniques of social work and counseling; camprehensive lrnowledge of the programs, laws and procedures of social work programs; comprehensive knowledge of community resources for social services; ability to plan, organize, assign and supervise the work of a staff of social workers; ability to communicate complex ideas effectively, orally and in writing; ability to establish and maintain effective working relationship with clients, offiicials, employees and various parties to cases; ability to analyze complex data, draw conclusions and prepare reports. EDUCATION AND EXPERIENCE: Any combination of education and experience equivalent to graduation from an accredited college or university with Master's degree in social work and at least 3 years experience in social work or counseling or Bachelor's degree and at least 4 years of social work or counseling experience. SPECIAL REQUIREMENTS: Possession of an appropriate driver's license valid in the State of North Cazolina. Attachment 3 6 C6445-4/00 SOCIAL WORK PROGRAM MANAGER GENERAL DEFINITION OF WORK: Performs difficult professional and administrative work managing the Family Support Unit within the Economic and Family Assistance Division; does related work as required. Work is performed under general supervision. Supervision is exercised over all unit personnel. TYPICAL TASKS: Provides management, supervision and technical direction to the Family Support Unit which includes programs such as Adolescent Parenting, Work First Cash Assistance, Work First Employment, Food Stamps, Health Choice and Medicaid for Families and Children; Serves as Coordinator for the Skills Development Center; facilitates leadership meetings involving all agencies represented; Establishes unit goals and objectives and service delivery needs with staff to ensure that work plans are consistent with the annual plan; provides input into agency planning through periodic reports and meetings; Consults with subordinate supervisors on issues that impact on program goals, objectives, policies, and the delivery of services; makes changes in work procedures to meet program demands; Ensures that policies, rules and regulations are followed; explains and implements changes when necessary; Monitors the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies; Participates in the development of the division budget; identifies resources and needs; monitors and tracks expenditures; Performs related tasks as required. KNOWLEDGE SKILLS AND ABILITIES: Comprehensive knowledge of social work principles, techniques and practices and their application to specific casework and community problems; comprehensive knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources; comprehensive knowledge of the laws, regulations and policies which govern social services programs; skilled in directing a staff of social workers and supervisors and related professionals and students engaged in a variety of services; ability to communicate complex ideas effectively, both orally and in writing; ability to establish and maintain effective working relationships with clients, employees, community agencies, community officials and the general public. EDUCATION AND EXPERIENCE: Any combination of education acid experience equivalent to graduation from an accredited college or university with Master's degree in social work and at least 3 years experience in social work or counseling. SPECIAL RE UIREMENTS: Possession of an appropriate driver's license valid in the State of North Carolina.