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HomeMy WebLinkAboutAgenda - 02-14-2000 - 9dORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: February 14, 2000 Action Agenda Item No. 9-d SUBJECT: Adoption of Resolution/Rate Order Concerning Time Warner's Basic Cable Service Rates DEPARTMENT: County Commissioners PUBLIC HEARING: (Y/N) No ATTACHMENT(S): Cable Rate Analysis Resolution/Order INFORMATION CONTACT: Corintha Barber, ext 2301 TELEPHONE NUMBERS: Hillsborough 732-8181 Chapel Hill 968-4501 Durham 688-7331 Mebane 336-227-2031 PURPOSE: To adopt aResolution/Order to set the rate for Time Warner's Basic Cable Service. BACKGROUND: In September, 1999, Time Warner Cable submitted FCC forms 1205, 1235, and 1240 requesting adjustments in a) the basic rate for cable television service, b) an "add-on" charge to recover system upgrade expenses, and c) slight adjustments for installation and equipment rates. Triangle J Council of Government's cable television consultant, Bob Sepe, has reviewed the rate filings submitted by Time Warner Cable on behalf of Orange County. He has determined that certain rate reductions were in order. The Board must either approve or deny Time Warner's rate request, finding the rate reasonable or unreasonable. This determination is based upon a finding of fact. The Consultant's report is attached. Michael Patrick, Chair of the Orange County Cable TV Citizen Advisory Committee has reviewed the consultant report and will present the resolution/order to the Boazd. z FINANCIAL IMPACT: Increase in cable rates for TimeWarner Cable customers in unincorporated areas of the county. Customers 1'999 Rate 2000 Kate (TWC Proposed) 2000 Approved Rate Carrboro System:. 1115 $8.47 $8.75 $8.60 Carrboro Add=on Charge $0.00 $0.00 Chapel Hill System 5972 $7.98 $8.76 $8.74 Chapel Hill Add~on Charge $1.81 $1.81 Durham System 29 $10.44 $10.57 $10.18 Durham Add-on:Charge:: $2.11 $2.11 Installation (Hourly- ' .: $26.09 Service Charge $26.51 $26.51 FINANCIAL IMPACT: Increase in cable rates for Time Warner Cable customers in unincorporated areas of the county. RECOMMENDATION(S): The Manager recommends that the Board adopt the following Resolution/Order: Time Warner's FCC1240 Basic Service Tier Maximum Permitted Rate shall not exceed $8.60 monthly for Carrboro System served customers, $8.74 monthly for Chapel Hill System served customers, and $10.18 monthly for Durham System served customers and Time Warner's FCC1235 Addwon Network Upgrade Charge cannot exceed $1.81 monthly for Chapel Hill system served customers and $2.11 for Durham System served customers during the 2000 calendar year, subject to subsequent findings by the County to the contrary, during the 2000 calendar year. 3 Time Warner Cable Orange County, NC-0256 & NC-0276 FCC 1240 Rate Analysis January 20, 2000 REPORT TO: Albert Kittrell, ACM, Orange County r FROM: Robert Sepe, TJCOG Cable Consultant ~ RE: Review of Annual Updating Maximum Permitted Rates FCC 1240 for 2000 The consultant has reviewed Time Warner Cable's FCC 1240 filing and supporting documentation fiunished by the cable operator, and have conducted fact-finding discussions with the cable operator and Federal Communications Commission representatives and documents. _ The values stated in the filing are the responsibility of the cable operator's management. Supplied data were reviewed to determine whether the operator calculated "updated" rates consistent with the procedures prescribed by the FCC in accordance with the 13th Order on Reconsideration, the Time Warner Social Contract, and the Telecommunications Act of 1996. Original computations were performed and compazed with information provided by Time Warner Cable. The consultant believes that the data submitted by the cable operator is free of material misstatements, and the accompanying report provides a reasonable basis far the following recommendation. C:\Docs\TJ-COG\ORANGE\ 1240-20\OR1240-OORpt.wpd 4 Summary On October 2, 1999, Time Warner Cable notified the County that it intended to set the rate for basic service at $8.75, up from $8.47, a month for the 1115 Basic Tier Service customers on the Carrboro System, $$10.57, up from 10.44, a month for the 29 Basic Tier Service customers on the Durham System and $ 8.76, up from $7.98, a month for the 5972 Basic Service customers on the Chapel Hill System. The total number of cable customers served by Time Warner Cable in the unincorporated county number is 7116. Slight irregularities in the manner in which TWC calculated the Maximum Permitted Rate for Basic Cable Service contributed to a 15 cent error for Carrboro System subscribers, 40 cents for Durham system Subscribers, and 2 cents for Chapel Hill System customers. If uncorrected, the error would net TWC $3759.48' from its cable customers in extra revenues. Equipment & Installation Rates Pursuant to the Social Contract, Time Warner is allowed to aggregate equipment and installation casts on a regional basisZ. Time Warner will adjust rates for leased customer equipment by a modest amount. The maximum installation service charge will increase 1.6%, from $26.09 to $26.51 hourly. TWC currently discounts its installation fees for promotional and competitive reasons. Background In September 1995, the FCC adopted the 13th Report and Order, which, among other things, allowed cable operators to adjust their rates on an annual basis using the FCC 1240, taking into consideration past and anticipated future external costs. In November 1995, the FCC adopted the Time Warner Social Contract, which resolved hundreds of cable complaints against Time Warner Cable. Provisions of the Social Contract permit Time Warner to aggregate its leased subscriber equipment costs on a regional basis (using regional FCC 1205 filings) and assess uniform equipment rates based on these data. Also, Time Warner is allowed to include in its annual programming service rate filing (FCC 1240) past and future (estimated) costs, along with future costs attributable to cable system upgrades. The 13th Order requires Time Warner and other cable operators to submit their FCC 1240 filings ninety (90) days before the date of rate implementation. During this period, the franchise terror x # customers subscribers x 12 months for each system ZNorth Carolina is treated as a single region, TWC files a single FCC 1205 for North Carolina to establish uniform state wide rates for equipment and installation. The FCC has sole authority for the review of FCC 1205 rates. 5 authority may review the reasonableness of the basic service tier rates and issue an order to either approve or deny the rates. After ninety (90) days, the franchise authority retains refund authority as long as it responds within 15 days to any inquiries from the cable operator regazding its review of the company's FCC 1240 documents. Time Warner's FCC 1240 rate adjustments reflect the following external cost elements: 1) External costs for True-up Period 2) External casts for Projected Period 3) Projected cable system upgrade costs (applied to upper cable tier only) -per Social Contract 4) Inflation from True-up Period 5) Inflation for Projected Period 6) Franchise related costs (PEG) from True-up Period 7) Franchise related costs (PEG) for Projected Period Analysis of Rate Increases External Costs The rate adjustments reflect multiple external cost elements. An external cost is an expense a cable operator incurs during the normal course of business and maybe included in rate calculations. External cost categories include: state and local taxes; franchise fees; costs of complying with franchise requirements, including costs of providing public, educational, and governmental access channels; retransmission consent fees and copyright fees incurred for the carriage of broadcast signals; other programming costs; FCC regulatory fees; and costs associated with channel additions. True Up and Projected Periods The FCC 1240 Form must be filed with the local franchise authority ninety (90) days before the rates are scheduled to take effect, and may be filed no more frequently than annually. The FCC 1240 represents a departure from the quarterly method of updating cable rates, in that it allows cable operators to estimate their future costs over a 12-month period: this is referred to as the projected period.3 The FCC 1240 also allows operators to recover expenses that occurred during a specified prior period of time, referred to as the true up period. If a cable operator incorrectly estimates its costs far a projected period, it must correct those estimates by using the true up segment of the next FCC 1240 rate filing. Time Warner's projected period covers the 15 months from October 1999 to December 2000. The operator's true up period covers the 12 months from October 1998 to September 1999. 3FCC 1210 Forms allow for the recovery of past costs, only, not future costs. Future costs are recoverable through the use of the FCC 1240 Farm, only. 2 6 CPST Rate Regulation Expiration A sunset provision within the Telecommunications Act of 1996 established March 31, 1999 as the date which rate regulation for the upper cable service tiers ended. Thereafter, the cable operator is allowed to change upper service tier rates at will upon 30 days notice to the franchise authority and subscribers.. Franchise Related Costs Public Access Television Time Warner Cable reported no franchise related expenses fox 1999. Franchise related expenses are related to public, government and education access activities and may include direct costs, such as grants, and indirect costs, such as signal transportation and headend accommodations. Programming Costs Time Warner will recover approximately $.56 monthly, per subscriber, during 2000 for anticipated BST programming costs during the projected period. Time Warner representatives state that program service providers customarily increase service fees annually. Time Warner attributes its programming cost increase for increased program fees. Inflation Time Warner is claiming inflation adjustments in it's true up and projected period segments of its FCC 1240 rate filing. Time Warner used the FCC true up period inflation figure of .7$% for the period October-December, 1998; 1.60% for January-September, 1999. However, on October 1, 1999 the FCC announced that the true-up inflation rate far April -June, 1998 was 1.35%. Pursuant to the FCC's rate rules, the company must use the "current" inflation figure when calculating its true-up and projected rate increase due to inflation. Staff recalculated Time Warner Cable's charges attributed to inflation using currently available infonnation4. This resulted in a reduction of the overall inflation for 1999 from 1.0140%° to 1.0127% and set the projected period (2000) inflation index to 1.35%. The projected period inflation figure is subject to correction in the operator's subsequent FCC 1240 rate filing. Time Warner's FCC 1240 rate filing did not reflect the true up inflation factor for the second quarter of 1999 released by the Commission on October 1, 1999. Had the operator used the 1.35% value to calculate the true-up period inflation rate instead to the previous quarter's value (1.60%), the Maximum Permitted BST rates would have been $0.15 lower for Carrboro system customers, $0.401ower for Durham system customers, and $0.2 lower far Chapel Hill system 4See FCC Form 1240 Instructions for Line C3. 3 customers. Time Warner did not have the latest inflation data available at the time it completed its FCC Form 1240 for 2000. Therefore, TWC should file an amended FCC 1240 for 2001 at the time the FCC 1240 for 2001 is submitted to compensate for the over collection (~$.O1/month) and adjust its 2001 rates accordingly. In recalculating the maximum permitted rates for BST service, staffused the current inflation values. In the interest of consumer protection, currently available information was applied to the rate recalculation to eliminate overchazges which otherwise would be carried forwazd into 2001. A similaz problem last yeaz resulted in TWC calculating a MPR greater than that permissible under the FCC's rules. Staff used the corrected MPR values as the going forward "Current maximum Permitted Rate" in the FCC1240 cell Al which resulted lower Ma$imum Permitted_ Rates. Cable System Upgrade Costs Time Warner Cable submitted an abbreviated Cost of Service Filing for Cable Network Upgrades. Under the FCC's rules, the cable operator is allowed to recover its investment from subscribers on a tier by tier basis. The rules require upgrade capital expenditures to be apportioned among each of the cable service tiers, basic, standazd, new product, premium and other program tier. The "Add-on" chazge ranges from $1.81 to $2.11 monthly. System Upgrade .Expense Allacation/tier Add -on chazge Carrboro Customers $0 0.00% $0.00 Chapel Hi11 Customers $426,045 21.95% $1.81 Durham Customers $2,471 25.64% $2.11 Recommendation The consultant staff recommends that the maximum permitted BST rate adjustment contained within the three (3) FCC 1240 filing submitted by Time Warner Cable be found reasonable, and be approved conditioned upon the understanding that any over/underage in the BST rate due to the fourth quarter 1998 inflation factor be adjusted commensurate with the FCC 1240 filing for 2000. This treatment of any BST rate adjustment attributable to changing fourth quarter inflation statistics is consistent with the FCC's ruling in such matters. 4 S Effects of Competition One of Wall Street's top cable analysts, Morgan Stanley Dean Witter analyst Richard Bilotti, recently said the nation's top MSO's may face stiff competition in selling Internet, phone and digital video services due to robust DBS offerings and stranger services by telephone companies. He believes that cable operators will not be able to raise prices far non-cable services by more than about 3 percent a year because of strong competition. Tough competition for cable customers by traditional telephone and satellite providers will cause cable operators, like TWC, to bundle telephone and high speed Internet services together with cable television packages at modest incremental prices. Proceeding The franchise authority must either approve or deny the operator's BST FCC 1240 rate request, finding the rate to be either reasonable, or not reasonable. This determination must be based upon a finding of fact. The franchise authority should adopt the staff report as its own and the public must be granted an opportunity to offer comment on the matter; it is suggested that the public comment period coincide with a regular public meeting. A rate order, conveying conditional approval is attached. To be valid, the order must be executed following the conclusion of: a. a public meeting where the commission grants interested parties an opportunity to comment; and b. adoption by the commission of the report as its own - required by FCC rules (requires a motion to adopt and a vote). It is appropriate for public comment to be heard, as related to BST rate issues, at the time the Commission meets to deliberate upon this matter. A statutory public hearing is not required. It is customary to call for a public comment in these matters; the comment period maybe publicized by issuing a press release to the print and electronic media, and otherwise announce the call for public comment in other ways. The company must be notified of the public meeting and advised to have a representative present to offer comment. 9 STATE OF NORTH CAROLINA ORANGE COUNTY BEFORE THE BOARD OF COUNTY COMMISSIONERS IN THE MATTER OF: )ORDER FINDING TWC's 2000 Review of FCC 1205, 1235 & 1240 )CABLE SERVICE FCC1240/1235 Annual Rate Adjustment Requests filed by )RATE METHODOLOGY AS Time Warner Cable far NC-0256 and )REASONABLE AND ORDERING NC-0276 A RATE TRUE-UP FOR 2001. BY THE BOARD OF COUNTY COMMISSIONERS: WHEREAS, Time Warner Cable submitted three FCC 1240 Updating Annual Maximum Permitted Rates filings for Regulated Cable Services with the County. Time Warner's filing covers external costs, inflation, and cable system upgrade costs for the true up period of October 1998 thmugh September 1999 and the projected period of January through December 2000; WHEREAS, Tirne Warner Cable submitted an FCC 1235 Abbreviated cyst of Service For Cable Network Upgrades with the County. Time Warner's filing covers capital expenses dixectly related to system infrastructure improvements prior to January 1, 2000; WHEREAS, the County received a report stating that Time Warner's FCC 1205, 1235 and FCC1240 rate calculations comply with Federal Communications Commission rate making rules and that the requested maximum permitted Basic Service Tier rate is reasonable; WHEREAS, the County received a report stating that Time Warner's FCC 1240 BST rate calculations comply with Federal Communications Commission rate making rules, and that the requested monthly maximum permitted Basic Service Tier rate is excessive by 15 cents for Carrboro System served customers, 2 cents for Chapel Hill system served customers and 40 cents for Darham System served customers; WHEREAS, FCC rules grant local franchise authorities an initial ninety (90) day review period, measured from the date of receipt of said filing by the franchise authority, with which to review the cable operator's FCC 1240 rate filing. If said ninety (90)-day review period expires before the rates go into effect, the franchise authority retains review and refund authority past the initial ninety (90) day review period as long as all inquiries from the cable operator regazding said review aze responded to in writing within fifteen (15) days of said inquiry; WHEREAS, Time Warner's rate filing includes cost estimates for the calendaz yeaz of 2000, and said estimates shall require adjustment (true up), due to changes in to the 2000 projected period's lb inflation factor effects the 2001 BST MPR in TWC's subsequent FCC 1240 rate filing far 2001; and WHEREAS, the County is certified with the FCC to regulate basic service tier rates provided by Time Warner Cable in franchise NC-0256 and NC 0276. IT IS A FINDING: THAT Time Warner Cable's Basic Service Tier rate assessed subscribers within the County shall not exceed the maximum permitted rate, subject to modifications in subsequent findings by the cable operator or franchise authority, and Time Warner's FCC 1240 BST MPR shall not exceed $8.60 monthly for Carrboro System served customers, $8.74 monthly for Chapel Hill System served customers, and $10.18 monthly for Durham System served customers and Time Warner's FCC1235 Add-on Network Upgrade Charge cannot exceed $1.81 monthly for Chapel Hill system served customers and $2.11 for Durham System served customers during the 2000 calendar year; THAT Time Warner Cable may chazge a Basic Service Tier rate below the approved Maximum Permitted Rate, but not above it; THAT Time Warner may chazge a Network Upgrade Chazge rate below the approved Maximum Permitted Rate, but not above it; THAT Time Warner Cable has by in lazge substantiated the other adjustments to its Cable Service rates based on past and estimated cost elements; and THAT Time Warner has complied with FCC rate making rules, and its requested Maximum Permitted BST and COS "Add-on" rates aze found to be reasonable and subject to any refund liability due to far the projected period's inflation factor adjustment at the time the FCC 1240 BST filing for 2001 is submitted. IT IS THEREFORE ORDERED: THAT Time Warner's FCC1240 BST MPR shall not exceed $8.60 monthly for Carrboro System served customers, $8.74 monthly for Chapel Hill System served customers, and $10.18 monthly for Durham System served customers and Time Warner's FCC1235 Add-on Network Upgrade Chazge cannot exceed $1.81 monthly for Chapel Hill system served customers and $2.11 for Durham System served customers during the 2000 calendaz year, subject to subsequent findings by the County to the contrary, during the 2000 calendar yeaz; THAT Time Warner may charge a Basic Service Tier rate below the approved Maximum Permitted Rate, but not above it; THAT the County retains its authority to issue refunds or rate roll backs after the initial ninety (90) day review period with respect to the restructured rate set out in the FCC 1240 or FCC1235 filings; and 11 THAT Time Warner must keep a full and accurate account of all revenues and costs associated with the aforementioned cable rate adjustment. ISSUED BY ORDER OF THE BOARD OF COUNTY COMMISSIONERS This the 16`~ day of February, 2000 ATTEST: Beverly Blythe Send Report and Order via Certified U.S. Mail to: Copy to: CHAIRMAN: Moses Carey, Jr. Time Warner Cable R.F.Sepe@ the City of Raleigh