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HomeMy WebLinkAboutAgenda - 11-06-2002 - 8d 1 ORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: November 6, 2002 Action Agenda Item No. 13- - SUBJECT: Approval of Guidelines for the Operation of the Orange County Long Term Care Facility Roundtable DEPARTMENT: Advisory Board on Aging and PUBLIC HEARING: (Y/N) No the Department on Aging ATTACHMENT(S): INFORMATION CONTACT: Florence Soltys, (919) 962-6541 Appendix A: M.A.P. Objectives on LTC Jerry Passmore, (919) 245-2009 Appendix B: Planning Task Force TELEPHONE NUMBERS: Description Hillsborough 732-8181 Appendix C: Draft LTC Roundtable Chapel Hill 968-4501 Guidelines Durham 688-7331 Figure 1: Diagram of Roundtable Mebane 336-227-2031 PURPOSE: To consider approving the Guidelines for the Operation of the Orange County Long Term Care Facility Roundtable. BACKGROUND: The approved Master Aging Plan (M.A.P.) identified and recommended the establishment of an Orange County Long Term Care Roundtable (OCLTCR) (Goal IV-A-a1) comprised of regulators, advocates, consumers and service providers, who will work together to define, address, and resolve issues related to the long term care (LTC) population. The OCLTCR has been identified as a lead agency in fourteen M.A.P. objectives pertaining to improving the quality of care and quality of life for Orange County's long term care population (Appendix A). In June 2002, the Advisory Board on Aging, in cooperation with the Department on Aging, the Department of Social Services, the Long Term Care Ombudsman Program, and the Nursing Home and Adult Care Home Community Advisory Committees established a planning task force to identify the specific target population, purpose, and structure of the OCLTCR (Appendix B). The Planning Task Force identified the main LTC target population as residents of long term care facilities (assisted living and nursing homes). Goal IV-A-a1 was revised to reflect this target population, the inclusion of consumers on the Roundtable, and the main mission to improve the quality of care and quality of life for Orange County residents of long term care facilities. The Planning Task Force defined the OCLTCR broadly as a membership organization consisting of individuals from diverse backgrounds who live or work in Orange County or have family members residing in Orange County long term care facilities. The Roundtable will be comprised of representatives from the Advisory Board on Aging, the Department of Social Services, Department on Aging, advocates for residents (LTC Ombudsmen, family members and the Community Advisory Committees), long term care facilitv administrators. facilitv staff. 2 and consumers at large. Issue-based work groups (Quality Action Circles) will be formed from the Roundtable membership organization and will work to address priority issues related to staffing, advocacy, training and LTC legislation (See Figure 1: Diagram of the Roundtable). A Steering Committee comprised of a broad base of professionals and consumers will be created to oversee establishment of the Roundtable and Quality Action Circles and to provide the infrastructure support. The Planning Task Force prepared the draft Guidelines for the Operation of the LTC Roundtable (Appendix C) to include the following main points: • The activities of the Roundtable and all subcommittees and working groups are under the auspices of the Orange County Advisory Board on Aging; • Steering Committee members shall be nominated by the Orange County Advisory Board on Aging and appointed by the Orange County Board of Commissioners; • The Steering Committee will be a short-term committee with a one-year commitment; • Once established, the Steering Committee will elect officers and define their mission statement, meeting schedule, and membership guidelines; • The Advisory Board on Aging will determine continued need for the Steering Committee following the first year. Upon Board of Commissioner approval of the Operating Guidelines for the Roundtable, the Steering Committee will be established and will begin planning for the initial Roundtable membership meeting which will occur no later than February 2003. The Quality Action Circles will be created during that meeting and will immediately begin work on their identified priority issues. The Quality Action Circles will report to the Steering Committee regarding their progress no later than July, 2003, and the Steering Committee will report to the Advisory Board on Aging who in turn will report to the Board of County Commissioners no later than September, 2003. The creation of the Roundtable would result in some of the following key outcomes: (1) Establishment of family councils in long term care facilities. (2) Procurement of funds to obtain an Access Dental unit to serve Orange County and Region J long term care facilities. (3) Develop a recognition program for long term care personnel and family caregivers. (4) Develop a standardized residents' rights and orientation admissions packet adopted by all long term care facilities. The Orange County Advisory Board on Aging, the Social Services Board, the Nursing Home Community Advisory Committee and the Adult Home Community Advisory Committee have all reviewed the proposed guidelines and have approved submission to the Board of County Commissioners. FINANCIAL IMPACT: There is no additional financial impact. Funds and staff for operating the Roundtable will come from the existing Deparment on Aging's operating budget and from donations from Roundtable members. RECOMMENDATION(S): The Manager recommends that the Board approve the Guidelines for the Operation of the Orange County Long Term Care Facility Roundtable as outlined above and in the attached documents. Appendix A MASTER AGING PLAN GOALS AND OBJECTIVES REFERENCING THE 3 ORANGE COUNTY LONG TERM CARE ROUNDTABLE Goal IV-A: Orange County residents who require lone term care Appendix A support for a series of demonstration projects that will test new processes for 4 improving CNA and PCA retention rates (e.g. multi-disciplinary care planning that involves CNAs and PCAs, career ladders, training requirements tied to incentives, etc.) Lead agency: Orange County LTC Roundtable and OCDOA Staffing: Student Intern [Cost: Start-up—Grant, Annual-Grant] FY 2003 Objectives—Goal IV-A a13)Develop and implement a County Commissioner endorsed recognition program for long-term care personnel and family caregivers. Lead agency: BOCC and Orange County LTC Roundtable Staffing: Existing [Cost: Start-up-$2000, Annual-$1000] al 5)Provide quarterly training for long term care activity directors in partnership with the UNC Schools of Education, Recreation, & Occupational Sciences, Regional Ombudsman, and OC Dept. of Social Services. Lead Agency: Orange County LTC Roundtable Staffing: Existing [Cost: Start-up-None, Annual-None] a17)Develop incentives approved by the County Commissioners for more adult care homes to accept special assistance monies in order for residents not to be place in out -of-county facilities. Lead Agency: BOCC and Orange County LTC Roundtable Staffing: Existing [Cost: Start-up-TBD, Annual-TBD] FY 2004 Objectives- Goal IV-A a20) Implement a recruiting campaign for qualified health care and other service providers who specialize in meeting the needs of older persons. Lead Agency: BOCC and Orange County LTC Roundtable Staffing: TBD [Cost: Start-up-TBD, Annual-TBD] b) Dental Services for Long Term Care Facilities: Assure access of all long term care residents, regardless of payment source or level of functioning, to quality dental services provided by professionals trained in geriatric dentistry, who are knowledgeable of and can accommodate those with special needs. FY 2001 Objectives—Goal IV-A Page 2 of 4 Appendix A 5 b2) Establish a committee to pursue the procurement of the funds (grants/corporate gifts) necessary to obtain an Access (Mobile)Dental Unit to serve Orange County and Region J. Lead agency: OCDOA's Senior Wellness Advisory Board in partnership with the UNC School of Dentistry, Triangle J LTC Ombudsman Program, O.C. LTC Roundtable and other interested groups. Staffing: Existing [Cost: Start-up- Grant/$425,000, Annual-User Fees] Multi year continuation objective 2002—2004: Procure grant monies to obtain/operate a dental access mobile unit in Orange County. a mm pr ro w . a) Quality of Care Provision Objective: Establish county mechanisms for maintaining and improving the quality of long term care facilities. FY 2001 Objectives—Goal IV-B al)Advocate and promote the establishment of family councils in long term care facilities. Lead Agency: OC LTC Roundtable,Nursing Home Advisory Committee and Adult Care Home Advisory Committee Staffing: Existing [Cost: Start-up-None, Annual- None ] a2) Present"business of excellence awards" , endorsed by the County Commissioners to long term care facilities that meet and/or surpass federal and state guidelines concerning residents' rights/quality of care/quality of life. Award to include media recognition for the winning facilities. Lead Agency: Orange County LTC Roundtable, Economic Dev. Commission and BOCC Staffing: Existing [ Cost: Start-up-None, Annual- $1500 ] FY 2003 Objectives—Goal IV-B a6)Develop a standardized residents' rights and orientation admissions packet to be used in all long term care facilities within the county. Lead agency: OC Long Term Care Roundtable, Regional Ombudsman, Nursing Home and Adult Care Home Community Advisory Committees Staffing: Existing Page 3 of 4 Appendix A [Cost: Start-up-None, Annual-None] 6 a8)Develop and implement county-wide quality of life standards that long term care and service providers must meet or be subject to county ordinance penalties adopted by Orange County Board of Commissioners. (ex. Lincoln County model) Lead agencX: BOCC and OC Long Term Care Roundtable Staffing: Existing [Cost: Start-up-TBD, Annual-TBD] a9) Drawing on the contents of Senate Bill 10, implement county ordinances that require truth in advertising for all long term care services: adult day, hospitals, adult care homes, nursing homes, home health agencies, hospice, etc. (Reference Senate Bill 10— Long Term Care Safety Initiative—Special Care Disclosure Act section) Lead agency: BOCC and OC Long Term Care Roundtable [Cost: Start-up-TBD, and Annual-TBD] OTHER FY 2003 Objectives–Goal III-A b4) Expand respite programs in nursing homes and assisted living facilities to include a respite bed reservation service. Lead agency: OC Long Term Care Roundtable (OCLTCR) and O.C. Dept. on Aging(OCDOA) Staffing: Existing [Cost: Start-up-None, Annual-None] Page 4 of 4 7 Appendix B ORANGE COUNTY LONG TERM CARE FACILITY ROUNDTABLE PLANNING TASK FORCE DESCRIPTION PURPOSE The Orange County Advisory Board on Aging, in collaboration with the Orange County Department on Aging and the Nursing Home and Adult Care Home Community Advisory Committees established a short-term planning task force to accomplish the following: 1. Define the target population of the Orange County Long Term Care Facility Roundtable (OC LTC Facility Roundtable). 2. Define the mission of the OC LTC Facility Roundtable. 3. Define the intended members and draft structure of the OC LTC Facility Roundtable. 4. Identify priority issues to be addressed by the OC LTC Facility Roundtable as outlined in the Master Aging Plan and through feedback from frontline caregivers and nursing home administrators and others. 5. Research similar county-level Roundtable models in the state and/or country. 6. Draft Guidelines for Organization and Operation of the OC LTC Facility Roundtable. 7. Draft an objective timeline document for the establishment of the OC LTC Facility Roundtable and all subcommittees. 8. Draft Action Agenda Item Abstract for the Advisory Board on Aging to submit for Orange County Board of Commissioner consideration. 9. Organize the Steering Committee for establishment of the OC LTC Facility Roundtable. MEMBERS The Planning Task Force for establishment of the Orange County Long Term Care Facility Roundtable and all subcommittees consists of the following members: • Florence Soltys (Chair, OC Advisory Board on Aging) • Jerry Passmore (Director, OC Dept. on Aging) • Carla Julian (Graduate Student Intern to Jerry Passmore, UNC School of Public Health) • Jill Passmore (Region J LTC Ombudsman to Orange County) • Renee Bynum(Adult Services Supervisor, OC Dept. of Social Services) • Gwen Phillips (Adult Care Home Specialist, OC Dept. of Social Services) • Carol Gunther-Mohr(Chair, OC Adult Care Home Community Advisory Committee) • Margaret F. Hudson(Chair, OC Nursing Home Community Advisory Committee) • Cherie Rosemond(Member, OC Adult Care Home Community Advisory Committee) • Sue Coppola(Member, OC Adult Care Home Community Advisory Committee) • Yvonne Eaves (Member, Nursing Home Community Advisory Committee) STATUS Page 1 of 2 Appendix B 8 The Planning Task Force has met monthly beginning in July 2002 and has accomplished eight of the nine tasks identified above. Upon Board of County Commissioner approval of the Guidelines for Organization and Operation of the OC LTC Facility Roundtable, the Steering Committee will be created, which will then organize the establishment of the overall Roundtable membership organization and the Quality Action Circles. Page 2 of 2 Appendix C 9 DRAFT GUIDELINES FOR ORGANIZATION AND OPERATION OF THE ORANGE COUNTY LONG TERM CARE FACILITY ROUNDTABLE ARTICLE I NAME The name of this organization is the Orange County Long Term Care Facility Roundtable, (hereinafter referred to as the Roundtable). ARTICLE II PURPOSES SECTION 1. The Roundtable is an association of persons interested in working collaboratively to define, address, and resolve priority issues related to the quality of care and quality of life for the long term care facility population in Orange County. SECTION 2. The purpose of this organization shall be to maintain an association of persons interested in promoting the health, dignity, and rights of the long term care facility population; to focus attention on and to stimulate public interest in finding ways to ensure quality of care and quality life for this population; and to find methods that promote effective coordination and communication between facilities and service's to which this population transitions back and forth (such as home, hospital, assisted living, and nursing facilities). SECTION 3. The activities of the Roundtable and all subcommittees and working groups are under the auspices of the Orange County Advisory Board on Aging. ARTICLE III OFFICES SECTION 1. The Roundtable Steering Committee shall identify the principal office of the Roundtable membership organization and all subcommittees. ARTICLE IV MEMBERSHIP SECTION 1. Eli ibility: All persons who live or work in Orange County or have family members in Orange County long term care facilities and who are interested in supporting the purposes of The Roundtable shall be eligible for membership. Page 1 of 3 Appendix C 10 DRAFT SECTION 2. Composition: The Roundtable shall be comprised of a diverse community base, including: administrative representatives from all long term care facilities, facility caregivers and staff, advocacy groups (Ombudsmen, Community Advisory Committees, family members), support groups (Dept. of Social Services, Dept. on Aging), consumers, regulators (County Commissioners) and any other groups or individuals interested in supporting the purposes of the Roundtable. The business affairs of the Roundtable, as well as the oversight of issue-based working groups (Quality Action Circles) will be handled by a Steering Committee. The Quality Action Circles will be comprised of representatives from the overall Roundtable membership organization who have interest and/or experience with the specific priority issues to be addressed by that Quality Action Circle. SECTION 3. Meetings: The Steering Committee shall determine the frequency of Roundtable meetings, to take place at a minimum of twice a year. The purpose of the general membership Roundtable meetings will be to review the progress of the Quality Action Circles, to redefine previously identified priority issues, to identify new issues for consideration, to review finances, and to review current or pending legislation affecting long term care. ARTICLE V OFFICERS & STEERING COMMITTEE SECTION 1. Officers: The officers of the Roundtable and Steering Committee shall consist of a Chair and Vice Chair. The Department on Aging Director or designee shall serve as secretary to the Roundtable and Steering Committee. The duties of the Chair and Vice Chair shall be designated by the Steering Committee. The Vice-Chair shall, in the event of the absence of the Chair, possess all the powers and perform all the duties of the office. The Department on Aging Director or designee shall keep minutes of all meetings of the Roundtable and Steering Committee. He/she shall notify all officers and members of Roundtable and Steering Committee meetings and agendas, and shall perform such other functions as defined by the Steering Committee. SECTION 2. Steering Committee: Members of the Steering Committee shall be nominated by the Orange County Advisory Board on Aging and appointed by the Orange County Board of County Commissioners. The Steering Committee shall be comprised of the following representatives: Orange County Community Origin (number of members) • Advisory Board on Aging (1) (Chair or Designee) • Nursing Home Community Advisory Committee(1) (Chair or Designee) Page 2 of 3 Appendix C DRAFT • Adult Care Home Community Advisory Committee (1) (Chair or Designee) • LTC Ombudsman(1) • Department of Social Services (1) (Adult Services Supervisor or Designee) • OPC Area Mental Health/Substance Abuse Program (1) (OCP Area Board Chair or Designee) • Department on Aging(1) (Director or Designee) • UNC Hospitals Inpatient Geriatric Unit(1) (Administrative head or designee) • Nursing Home Administration Representative (1) • Adult Care Home Administration Representative(1) • Nursing Home Family Member(1) • Adult Care Home Family Member(1) • Adult Care Home Resident(1) • Consumers (2) SECTION 3. Steering Committee members shall serve a one-year term, and the Advisory Board on Aging will determine if there is continued need for a Steering Committee at the end of one year. All other membership criteria and guidelines shall be determined by the Steering Committee. Page 3 of 3 Figure 1 . Orange County Long Term Care Facility Roundtable, Steering Committee, and Quality Action Circles THE ROUNDTABLE Staffm /training Action Circle Dept. on Aging Board with members of Aging Roundtable Dept of Social LTC Ombudsman Services Program Facility Administrators Any community member who wishes to join Frontline Steering Committee Caregivers comprised of representatives from the Roundtable �� z Consumers Inpatient Geriatric Liaison , _ Advocacy Regulators Policy Action Circle Action Circle with members of with members of Roundtable Roundtable Family LTC Facility Members Community Advisory Committees N