HomeMy WebLinkAboutAgenda - 06-26-2003-8EORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: June 26, 2003
Action Agen
Item No, -~.
SUBJECT: Cultural Awareness Building Training Agreement
DEPARTMENT: Personnel
PUBLIC HEARING: (Y/N) No
ATTACHMENT(S):
Cultural Awareness Building Training
Agreement
INFORMATION CONTACT:
Kathleen Goodhand, ext 2556
TELEPHONE NUMBERS:
Hillsborough
Chapel Hill
Durham
Mebane
732-8181
968-4501
688-7331
336-227-2031
PURPOSE: To consider approval of a training agreement with training facilitator Dr. Henry
Meguid to complete cultural awareness building training for all Orange County employees.
BACKGROUND: In June 1999, the Board adopted a goal, "To assess and respond to the
needs of the growing Hispanic/Latino population in Orange County." As part of this goal, the
Board decided to implement cultural diversity training for County employees. In March 2002,
Phase 1: General Cultural Diversity Training was completed for all current employees. In
December 2002, the Board approved Phase 2: Cultural Awareness Building training and
approved the training agreement with Dr. Henry Meguid to implement this training.
Phase 2 of the Cultural Diversity initiative is designed to move participants beyond an
awareness of cultural differences by building skills and increasing employees' ability to work
effectively in a multicultural environment. This training is tailored to meet the needs of individual
departments and to provide education and culture specific information about the
Hispanic/Latino and Asian communities, as well as others.
The course objectives are to:
Understand the need for developing cultural knowledge and skills in today's workforce
and community
^ Understand how culture impacts behavior and relationships with our customers
^ Develop skills in applying knowledge about different cultural groups to improve
customer satisfaction
Since December 2002, the County has completed 10 Cultural Awareness Building training
classes and provided training to over 300 employees. As developed, the training is meeting the
stated objectives of developing skills in working with different cultural groups. Employees have
expressed their satisfaction with the training and have consistently rated the classes with Dr.
Meguid from "Very Good to "Excellent."
The County would like to complete Phase 2: Cultural Awareness Building training with Dr.
Meguid for all current employees. To accomplish this, the County will schedule up to 12
additional cultural awareness building training classes in 2003-04. Attached is the proposed
training agreement with Dr. Meguid.
Dr. Henry Meguid is a Training Coordinator at the Duke Health System Education Services
Department and an independent consultant and trainer. He offers a series of workshops and
seminars on Developing Cultural Competence, Working Effectively with a Medical Interpreter,
Continuous Quality Improvement, concepts and methodologies, and Developing and Managing
High Performance Teams. He has successfully provided training and consultation to Orange
County in the area of achieving cultural competence since 2002. Among his other clients are
Wake County Health Services, Southeastern Region's AHEC, and Alamance County.
FINANCIAL IMPACT: The estimated cost to complete the Cultural Awareness Building training
is $8,100. Funding was included in the approved 2002-03 budget for this purpose.
RECOMMENDATION(S): The Manager recommends that the Board authorize the Board
Chair to sign the attached agreement for training services with Dr. Meguid to provide cultural
awareness building training to County employees.
Attachment
Memorandum of Agreement
Between Training Facilitator Dr. Henry Meguid and Orange County
This Memorandum of Agreement outlines the agreement between Training Facilitator Dr. Henry
Meguid and Orange County for providing Cultural Awareness Building training to Orange
County employees.
A. Trainer Henry Meguid Responsibilities
• Facilitate 12 cultural awareness building training sessions of five hours each at $675.00 per
session, with a minimum of 15 employees attending each session.
• Provide handouts and training curriculum originals for participants.
B. Orange County Responsibilities
• Provide staff assistance with equipment.
• Provide necessary materials, copies and supplies for participants.
• Provide appropriate training facility.
• Pay all approved invoices within 30 days of receipt of the invoice not to exceed a total
amount of $8,100 under this agreement.
C. Termination
• Either party may terminate this agreement at any time with two weeks advance written
notice.
Dr. Henry Meguid, Training Facilitator Margaret Brown, Chair
Orange County Board of Commissioners
Date Date