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HomeMy WebLinkAboutNH-Pruit-Carolina Point 2026-03-17 Community Advisory Committee Quarterly Visitation Report for 2nd quarter April 2026 County: Orange Facility Type: Facility: Nursing Home Pruitt-Health Carolina Point 5935 Mt Sinai Rd, Durham, NC 27705 Visit Date: March 17, Time spent in facility: 1 hr 30 min Arrival time: 10:00 AM 2025 Name of person exit interview was held with: Interim Administrator: Kweilin Belitsos Committee Members Present: Jackie Podger and Prakash Sista Report Completed by: Jackie Podger Number of Residents who received personal visits from committee members: 12 Resident Rights Information is clearly visible: X Yes Ombudsman Contact Info is correct and clearly posted: X Yes The most recent survey was readily accessible: Staffing information clearly posted: X Yes NO* Resident Profile Yes/No/N Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Several residents were not yet dressed, Yes but the reason for that was unknown. The overall improvement was noted. Most residents were clean and dressed. 2. Did residents say they receive assistance with Several residents stated they received personal care activities? Ex. brushing their teeth, YES needed care. combing their hair, inserting dentures or cleaning their eyeglasses? 3. Did you see or hear residents being encouraged to Not participate in their care by staff members? observed 4. Were residents interacting with staff, other residents Residents were observed visiting other & visitors? YES residents and family. 5. Did staff respond to or interact with residents who Verbal and nonverbal residents seemed had difficulty communicating or making their needs Yes to be understood by staff. known verbally? 6. Did you observe restraints in use? NO 7. If so, did you ask staff about the facility's restraint N/A policies? Resident Living Accommodations Yes/No/N Comments/Other Observations 8. Did residents describe their living environment as YES The residents we spoke with indicated homelike? their living environment was okay. 9. Did you notice unpleasant odors in commonly used YES One room smelled of urine.* areas? • 10. Did you see items that could cause harm or be NO Nothing observed seemed to be a hazardous? potential hazard. 11. Did residents feel their living areas were too noisy? NO No one mentioned sound level being a problem and no loud sounds were heard. 12. Does the facility accommodate smokers? YES Where? X Outside only 13. Were residents able to reach their call bells with ease? Not observed 14. Did staff answer call bells in a timely & courteous Staff answered calls and asked the manner? Yes resident to wait and they would If no, did you share this with the administrative staff? accommodate as quickly as possible. Staffing shortages are a factor.* Resident Services Yes/No/N Comments/Other Observations 15. Were residents asked their preferences or opinions NO The Activity Director was just hired and about the activities planned for them at the facility? had not yet started her program. Apparently there is an Activity Assistant, but we did not see her. We also did not see any real evidence of activities. One resident indicated he had received several BINGO bucks. 16. Do residents have the opportunity to purchase Not personal items of their choice using their monthly observed needsfunds? Can residents access their monthly needs funds at their convenience? 17. Are residents asked their preferences about YES Several residents indicated the food meal/snack choices? was ok. One resident indicated the Are they given a choice about where they prefer to food was horrible. dine? 18. Do residents have privacy in making and receiving YES The cell phone is passed around as phone calls? needed. There are private areas for telephone calls. 19. Is there evidence of community involvement from Not Waiting for the Activity Director to other civic, volunteer or religious groups? observed create an activity calendar. 20. Does the facility have a Resident's Council? YES We spoke with the President of the Family Council? Resident's Council. He indicated things were okay, but did not elaborate. Areas of Concern Yes/No • Are there resident issues or topics that need follow-up or Yes We met and spoke at length with the review at a later time or during the next visit? interim administrator. She had been at the facility for several months. We also • The room number where the urine smell lingered was spoke with the new HR Director. So shared. many improvements have been made. • Staffing levels were discussed and ongoing hiring was The level of cleanliness of the facility noted. Several promotions had occurred, leaving has improved. Residents were clean some positions vacant. and dressed. Staff brought residents • The Survey Book was not in the appropriate space. into the dining room for lunch. Resident laundry items were clean. More activity Some room names were not consistent with resident involving resident care was observed. identities occupying the space.. The census has increased. The new administrator will be coming in several weeks. Future areas to attend to will be activities and the outdoor courtyard. Pruitt Health is no longer intending to pursue ventilator beds! This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. Top Copy is for the Regional Ombudsman's Record. Bottom Copy is for the CAC's Records. •