HomeMy WebLinkAboutNH-Parkview Health & Rehabilitation Center 2026-03-18 Corn unity Advisory Committee Quarter/ /Annual Visitation Report
County: Facility Type: Facility Name/Address:
Orange ❑Family Care Home ❑Nursing Home Parkview Health&Rehab, 1716 LegionRd, CH 275
❑Adult Care Home ❑
Visit Date: 03 / 18 /26 Time spent in facility: hr 45 min Arrival time: 4 : 30 ❑ am ❑ pm
Name of person exit interview was held with: Interview was held: ❑ in Person ❑ Phone
❑Admin. ❑ SIC (Supervisor in Charge) ❑ Other Staff Rep. Name/Title ,EecutiveDiretor: Sekeithia Jones
Committee Members Present: Report Completed by:
Stephanie Boswell, Marylou Gelblum Marylou Gelblum
Number of Residents who received personal visits from committee members: 7
Resident Rights Information is clearly visible: ❑Yes ❑ No Ombudsman Contact Info is correct and clearly posted: ❑ Yes ❑ No
The most recent survey was readily accessible: ❑Yes❑ No Staffing information clearly posted: ❑ Yes ❑ No
(Required for Nursing Homes Only)
Resident Profile I Comments/Other Observations
1. Do the residents appear neat, clean and odor free? Yes
2. Did residents say they receive assistance with personal care Residents were neat and odor free.
activities?Ex. brushing their teeth, combing their hair, inserting N/A Staff were present throughout building
dentures or cleaning their eyeglasses? and were observed interacting with
3. Did you see or hear residents being encouraged to participate in Nresidents in various capacities.
their care by staff members? O Residents were also seen mingling in
4. Were residents interacting with staff, other residents&visitors? Yes hallways, the tv area and open
5. Did staff respond to or interact with residents who had difficulty N/A spaces. One resident was hesitant to
communicating or making their needs known verbally? have staff help her get into bed, as
6. Did you observe restraints in use? No staff then not available to help her in
7. If so, did ou ask staff about the facility's restraint olicies? N/A
Resident Living Accommodations Yes/No/NA Comments/Other Observations
8. Did residents describe their living environment as homelike? Yes The majority of residents we spoke
9. Did you notice unpleasant odors in commonly used areas? No
10. Did you see items that could cause harm or be hazardous? No
with are pleased with their
11. Did residents feel their living areas were too noisy? No environment, though several
12. Does the facility accommodate smokers? Yes mentioned they'd prefer to be at
Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside home. Rooms are well appointed, no
13. Were residents able to reach their call bells with ease? Yes hazards were present and the facility
14. Did staff answer call bells in a timely&courteous manner? Yes is clean and bright
If no, did you share this with the administrative staff?
Resident '/NA Comments/Other Observations
15. Were residents asked their preferences or opinions about the Yes
activities planned for them at the facility?
There is an Activities Director and
16. Do residents have the opportunity to purchase personal items of available activities are posted and
their choice using their monthly needs funds? Yes updated. Daily menus were posted in
Can residents access their monthly needs funds at their several places and listed alternative
convenience? options.
17. Are residents asked their preferences about meal/snack choices? Yes There is an active Resident's Council.
Are they given a choice about where they prefer to dine?
18. Do residents have privacy in making and receiving phone calls? Yes
19. Is there evidence of community involvement from other civic,
volunteer or religious groups? N/A
20. Does the facility have a Resident's Council?
FamilyCouncil? Yes
Areas of • •
/NA Exit Summary
Are there resident issues or topics that need follow-up or review at a later Discuss items from "Areas of Concern"Section
time or during the next visit? as well as any changes observed during the visit
One resident we visited complained of a backache but I spoke to Ms. Jones about theresident hesitant to ask staff for help
said she hesitated having staff help her into bed at this getting into bed for a rest. She was
early hour (4:30), as it might be hard to find staff to help going to follow-up.
her out and then in again at bedtime. Ms. Jones did follow up with the staff
regarding the shower issue, making
sure staff accommodate residents if
their preference to shower is on
another day than assigned. She also
said the gentleman in question who
had shower complaints no longer lives
there.
All unattended medicine carts were
found to be locked.
This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.
Top Copy is for the Regional Ombudsman's Record.Bottom Copy is for the CAC's Records.
Revised 1/21/2020