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HomeMy WebLinkAboutAL-Brookdale Meadowmont 2026-03-17 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: (Adult Care) Assisted Living with Memory Care Unit Facility Name/Address: Brookdale-Meadowmont 100 Lanark Rd, Chapel Hill, NC 27517 Report Completed by Visit Date: 3/17/2026 Time spent in facility: 1:15 Arrival time: 10 AM Name of person exit interview was held with: Jessica, Administrator Interview was held: In Person Committee Members Present: Jackie Podger and Prakash Sista Number of Residents who received personal visits from committee members:6 Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clearly posted: Yes The most recent survey was readily accessible: (Required for Nursing Homes Only) Staffing information clearly posted: N/A Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes During the visit, residents were dressed and ready for the day. Breakfast was over and residents were napping, watching TV, or resting. 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes During our visit, the staff interacted with the residents as needed. This was true in both the assisted living and memory care sections of the facility 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes We met with a resident who had recently transferred from another facility in Chapel Hill, and was to be discharged from this facility in a few weeks, as he was there for rehab. He described the difference between the 2 facilities as ‘night and day’. He also wondered how the other facility could pass state inspections. He was glowing in his praise for the Brookdale facility and their staff. 9. Did you notice unpleasant odors in commonly used areas? No See note below about odors and carpet replacement in the entire facility. The residents were complimentary about the living environment. They praised the staff, the food, and the activities. 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No This facility is consistently quiet during our quarterly visits. No one raises their voice or has a TV or audio device turned to a high volume, nor are the staff raising their voice while conversing with residents.. 12. Does the facility accommodate smokers? Where? Outside only Yes 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Yes Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes The Activity calendar displayed in the hallway appeared to be well planned. Evidence of resident activities such as crafts, Bingo and other group activity were observed. The facility halls displayed residents’ artistic talents. We visited the Memory Care unit, which was a restricted access unit. During our prior visits, there was a dressed up Lady mannequin, which was missing during this visit but we were told that the mannequin was undergoing a refresh. There were a variety of setups for games, activities and colorful decorations, as we were there on St Patrick’s day. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes Yes Assisted Living residents ate in the dining rooms, unless they were ill or wanted to eat in their room. Memory Care meals were provided in the dining area in their unit. The new Chef received much praise from the residents we spoke with. 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? We were informed of a collaboration between UNC students and the Memory care unit where some students visited with residents and engaged in activities. 20. Does the facility have a Resident’s Council? Family Council? Yes Areas of Concern Yes/No/NA Exit Summammy.ry Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Our previous visit in Dec’25 described an odor issue in some of the hallways. The management replaced all carpets and so there were no apparent odor issues that we found during our visit. No other issues were mentioned. This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.