HomeMy WebLinkAboutAL-Adorable Senior Living 2026-03-03 Community Advisory Committee Quarterly/Annual Visitation Report
County: Orange Facility Type: Facility Name/Address:
Adorable Senior Living
El Family Care Home 401 W Queen St,Hillsborough,NC 27278
X ❑Adult Care Home-Assisted Living
❑Nursing Home
Visit Date: 03/31/2026 Timespent in facility: 45 minutes Arrival time:0915
Name of person exit interview was held with:Sylvia Njoku,Med Tech Interview was held: 0 in Person ❑Phone
Committee Members Present:Sandra Okeke Bates and Carol Kelly Report Completed by: Sandra Okeke Bates
Number of Residents who received personal visits from committee members:5
Resident Rights Information is clearly visible:Yes Ombudsman Contact Info is correct and clearly posted:Yes
The most recent survey was readily accessible:N/A Staffing information clearly posted: No
(Required for Nursin Homes Onl
Do the residents appear neat,clean and odor free? 7M
5 residents were observed watching
Y television in the common area. They
were appropriately dressed and
clean.
2 Did residents say they receive assistance with personal care activities?Ex.brushing their teeth,combing
their hair,inserting dentures or cleaning their eyeglasses? y
3 Did you see or hear residents being encouraged to participate in their care by staff members? Y
4 Were residents interacting with staff,other residents&visitors?
Y
5 Did staff respond to or interact with residents who had difficulty communicating or making their needs
Y
known verbally?
6 Did you observe restraints in use? N
7 If so,did you ask staff about the facility's restraint policies? N/A
• Did residents describe their living environment as homelike? N/A
2• Did you notice unpleasant odors in commonly used areas? N
The facility is clean, free of odors,
and uncluttered. Renovation work is
complete. Upgrades include fresh
paint throughout the inside of the
building and improved hallway
lighting. Bathrooms have been
modified to enhance accessibility and
safety, installation of better lighting,
new flooring, toilet safety rails and
shower grab bars to support safe
showering and toileting.
3. Did you see items that could cause harm or be hazardous? N
4. Did residents feel their living areas were too noisy? N
5. Does the facility accommodate smokers? N
Where?❑Outside only❑Inside only❑Both Inside/Outside
6• Were residents able to reach their call bells with ease? Y
Staff monitors residents frequently.
7• Did staff answer call bells in a timely&courteous manner?
If no,did ou share this with the administrative staff? NIA
$• Were residents asked their preferences or opinions about the activities planned for them at the facility? Y
Residents reported that the volunteer
who previously facilitated twice-
weekly arts and crafts activities has
not been present for approximately
the past two months.
9• Do residents have the opportunity to purchase personal items of their choice using their monthly needs Y
funds?
Can residents access their monthly needs funds at their convenience? Y
10• Are residents asked their preferences about meal/snack choices? Y
Residents reported satisfaction with
Are they given a choice about where they prefer to dine? Y
food and general meal services.
11• Do residents have privacy in making and receiving phone calls? Y
12. Is there evidence of community involvement from other civic,volunteer or religious groups? Y
One resident reported that a church
group visited and assisted with
creating an Easter egg tree displayed
in the common room.
13. Does the facility have a Resident's Council? N
Family Council? N
Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Y
During the visit, residents reported
Follow-up is recommended to review the status of resident that previously scheduled activities
activity programming. were not happening like before. The
display board posted in the common
area was observed to be empty.
When asked about current and
upcoming activity programming, staff
stated that the information was not
available to them at the time of the
visit. Additionally, the medication
room door was observed to be
unlocked. Staff indicated they were
monitoring the door and it was
subsequently secured.
This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020)