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HomeMy WebLinkAboutAL-Adorable Senior Living 2025-12-18 Community Advisory Committee Quarter) /Annual Visitation Report County: Orange Facility Type: Facility Name/Address: ❑Family Care Home Adorable Senior Living X❑Adult Care Home—Assisted Living 401 W Queen St, Hillsborough, NC 27278 ❑ Nursing Home Visit Date: 12/18/2025 1 Time spent in facility: 45 minutes Arrival time: 10:20 a.m. Name of person exit interview was held with: Maria Martin, Resident Care Coordinator Interview was held: ❑x in Person ❑ Phone Committee Members Present:Sandra Okeke Bates and Carol Kelly Report Completed by: Sandra Okeke Bates Number of Residents who received personal visits from committee members: 5 Resident Rights Information is clearly visible:Yes Ombudsman Contact Info is correct and clear) posted:Yes The most recent survey was readily accessible:N/A Staffing information clearly posted: No (Required for Nursing Homes Only) 1 Do the residents appear neat,clean and odor free? Y Residents were observed to be clean and appropriately dressed. 2 Did residents say they receive assistance with personal care activities?Ex. brushing their teeth, combing their hair, inserting dentures or Y cleaning their eyeglasses? 3 Did you see or hear residents being encouraged to participate in Y their care by staff members? 4 Were residents interacting with staff, other residents&visitors? Y 5 Did staff respond to or interact with residents who had difficulty Y communicating or making their needs known verbally? 6 Did you observe restraints in use? N 7 If so, did you ask staff about the facility's restraint policies? N/A 1 Did residents describe their living environment as homelike? N/A 2. Did you notice unpleasant odors in commonly used areas? N The facility is clean, free of odors, and uncluttered. Renovation work is in progress. Upgrades include fresh paint throughout the inside of the building and improved hallway lighting. Bathrooms have been modified to enhance accessibility and safety. Changes include installation of better lighting, removal of former bathtubs to increase space, new flooring, and addition of toilet safety rails and shower grab bars to support safe showering and toileting. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? N Where? ❑ Outside only ❑ Inside only ❑ Both Inside/Outside 6• Were residents able to reach their call bells with ease? Y Staff monitors residents frequently. 7. Did staff answer call bells in a timely&courteous manner? If no, did you share this with the administrative staff? N/A 8. Were residents asked their preferences or opinions about the Y Residents participate in a variety of activities planned for them at the facility? activities, including arts &crafts, coloring and more. Four residents were observed actively working on an "ugly sweater elf' paper craft project. Completed artwork and crafts from prior activity sessions was displayed on residents' doors and in the common area. 9• Do residents have the opportunity to purchase personal items of Y their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Y 10. Are residents asked their preferences about meal/snack choices? Y Residents reported satisfaction with food Are they given a choice about where they prefer to dine? Y and meal services. Staff shared that a special Christmas meal is planned for residents on Christmas Day. 11. Do residents have privacy in making and receiving hone calls? Y 12. Is there evidence of community involvement from other civic, Y A volunteer visits the facility twice weekly volunteer or religious groups? to organize resident activities. During the visit, the volunteer was observed assisting residents with creating individualized "ugly sweater elf' crafts. Completed artwork was displayed on residents' doors and in the common area. One resident reported participating in Christmas caroling with volunteers from Alpha Kappa Alpha Sorority. Another resident shared that members of her church visited and sang carols with her and other residents. Staff reported that some of the craft and activity materials used by residents were donated by community partners. 13. Does the facility have a Resident's Council? N i mil Council? N Are there resident issues or topics that need follow-up or review at a later N Residents were observed participating in time or during the next visit? activities organized by a volunteer, with support from community partners who provided some of the materials. The Resident Care Coordinator was present and actively engaged with residents, demonstrating familiarity with their needs and involvement in the activities. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020)