HomeMy WebLinkAboutAgenda 02-17-2026; 4-a - OWASA Annual Update Presentation 1
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: February 17, 2026
Action Agenda
Item No. 4-a
SUBJECT: OWASA Annual Update Presentation
DEPARTMENT:
ATTACHMENT(S): INFORMATION CONTACT:
OWASA Quarterly Report Laura Jensen, Clerk to the Board, 919-
245-2130
Gabrielle Boyce, Orange Water and
Sewer Authority, 919-537-4217
PURPOSE: To receive a presentation and information from the Orange Water and Sewer
Authority (OWASA) on recent activities.
BACKGROUND: At the beginning of each calendar year, OWASA representatives appear before
the Board of Commissioners to make a presentation on recent OWASA activities. OWASA Board
Chair Michael Hughes, Secretary Johnny Randall, and Executive Director Todd Taylor will present
the annual update.
FINANCIAL IMPACT: There is no financial impact associated with this item.
ALIGNMENT WITH STRATEGIC PLAN: This item supports:
• GUIDING PRINCIPLE — PARTNERSHIP AND COLLABORATION
We build meaningful relationships and connections that allow us to create holistic and
integrated systems of support for all.
RECOMMENDATION(S): The Manager recommends that the Board receive the presentation
and information and provide any feedback as necessary.
2
OWASA Orange Water and Sewer Authority
-- -
Our community's trusted partner for clean water and environmental protection
Mayor Jessica Anderson Mayor Barbara Foushee Chair Jean Hamilton
Town of Chapel Hill Town of Carrboro Orange County Board of
405 Martin Luther King Jr. Blvd. 301 West Main Street Commissioners
Chapel Hill, NC 27514 Carrboro, NC 27510 Post Office Box 8181
Hillsborough, NC 27278
Subject:January 2026 Quarterly Report to Local Governments
January 30, 2026
Dear Mayor Anderson, Mayor Foushee, and Chair Hamilton:
We are pleased to submit this update on our services, projects, and initiatives since October 2025.This
report includes updates on the following items:
1. Water Treatment Plant Construction: New Clearwell and Advanced Treatment for PFAS
2. UNC Study of PFAS in Local Drinking Water Wells
3. Diversity, Equity, Inclusion and Belonging at OWASA
4. Galvanized Service Line Replacement Program to Launch
5. Addressing Morgan Creek Flooding Following Tropical Storm Chantal
6. OWASA's Standards and Specifications for Developers, Contractors and Engineers
7. Southern Area Sewer Planning Study
8. Considerations on Reimbursement for Water and Sewer System Development/Extension
9. Water Bill Assistance: Care to Share and Plans for a Water Bill Relief Pilot Proiect
10. Capital Improvement Proiects
Water Treatment Plant Construction: New Clearwell and Advanced Treatment for PFAS
Two major construction projects are on the horizon for OWASA's Jones Ferry Road campus: the board-
approved replacement of the aging Clearwell,which stores and disinfects drinking water before it is
distributed to the community, and, potentially, an advanced drinking water treatment facility that would
more efficiently remove PFAS and other constituents.These facilities were initially planned to be
constructed concurrently, but the successful use of powdered activated carbon (PAC)to effectively treat
A400 Jones Ferry Road,Carrboro,NC 27510 0 919-968-4421 O info@owasa.org 0 @OWASA_NC 0 www.owasa.org
3
OWASA Quarterly Report
January 2026
Page 2
for PFAS, along with regulatory uncertainty and limited space on the campus, has slowed our timeline to
better consider implementing additional PFAS treatment.
At their special meeting on January 22, OWASA's Board of Directors agreed to a process for evaluating
options for the new Clearwell to ensure its timely and necessary construction. It is anticipated that the
Board will reach a final decision on the location of the Clearwell in April 2026, after which detailed
design can begin.The Board has deferred the design of an advanced granulated activated carbon (GAC)
water treatment facility to remove PFAS and other contaminants, in order to consider it with a more
holistic PFAS management strategy.
PFAS in Local Drinking Water Wells
PFAS in local private drinking water wells in Orange,Alamance, and Chatham counties will be studied
after resident-requested water quality testing showed elevated levels of PFAS in some wells. In May
2025, OWASA received results from the N.C. Department of Environmental Quality testing of PFAS in
drinking water wells adjacent to some farms where OWASA and other utilities land-apply biosolids.
OWASA organized a working group to discuss the issue with public and environmental health experts
from the three counties,the UNC Institute for the Environment, staff and leadership from the N.C.
Department of Environmental Quality, and the N.C. Collaboratory.The group identified the need for a
study to evaluate PFAS levels in additional wells and potential sources as a top priority.
An interdisciplinary team at UNC is developing a pilot study that will launch in 2026. More details will be
shared when they become available. Due to legacy application of biosolids in the area by other utilities,
and other unknown potential sources of PFAS, it is important to study the PFAS distribution in the area
more broadly to get a holistic view of how PFAS is reaching drinking water wells. The study's results will
inform residents of the safety of their drinking water, identify potential sources of PFAS, and help
affected residents determine whether they need to treat their drinking water. OWASA staff continue to
work with this group as the study develops.
Additionally,the N.C. Department of Environmental Quality continues to offer PFAS testing for private
drinking water wells through the Bernard Allen Emergency Drinking Water Fund.
Diversity, Equity, Inclusion and Belonging at OWASA
This quarter, our Wastewater Treatment Apprentice finished their year-long training, and new
apprentices began their training at the water and wastewater treatment plants. OWASA's apprentice
program provides opportunities for underrepresented communities in the water and wastewater
industries, broadening the overall pool of candidates in the industry and opening doors for people of
varied backgrounds.
4
OWASA Quarterly Report
January 2026
Page 3
To build on a sense of belonging for employees at OWASA, the Employee Development Committee was
established in 2025 to encourage and support employee development across the organization. Last
quarter, the Committee worked to establish Employee Development Guiding Principles, and a needs
assessment is underway to develop a multi-year employee development plan.This program is designed
to strengthen employees' skills and capabilities while fostering a workplace where everyone feels valued
and has equal access to opportunities and resources.
On Veterans Day,the commander of the local Disabled American Veterans office spoke to OWASA
veterans about benefits for which they may be eligible to receive related to their veteran status. OWASA
strives to ensure veterans are aware of opportunities and benefits at OWASA, and to ensure their
experience as OWASA employees is fulfilling.
VISIONS Inc. provided DEIB training to new OWASA Board Members on January 14 and continues to
provide DEIB training to new supervisors at OWASA.
Galvanized Service Line Replacement Program to Launch
Galvanized pipe has the potential to "collect" lead particles if they are downstream of a lead pipe.These
particles can be released into drinking water if there is a disruption to the service line (such as a meter
replacement, nearby water line break, etc.). Currently,there are no lead water lines in OWASA's service
area. However, on 92 drinking water service lines in the community, it cannot be proven that there was
never lead pipes or fixtures upstream of them, so we must assume that there was. All property owners
were notified first in October 2024 and again in October 2025.
At a special meeting on January 22, the OWASA Board of Directors received an update on OWASA's
plans to replace the drinking water service lines made of galvanized steel. Beginning this summer,the 92
properties known to be served by galvanized drinking water service lines will be replaced with new
service lines at no direct cost to the customer.The program, catalyzed by the federal Lead and Copper
Rule Revisions (LCRR), is expected to take 18 months to complete.
Replacement of the service lines will require OWASA to obtain permission from property owners
to perform the work on their property. Staff plan to contact property owners in February to explain the
replacement program and request permission to perform the replacement work.
Addressing Morgan Creek Flooding Following Tropical Storm Chantal
Following Tropical Storm Chantal, residents of Weatherhill Pointe and Berryhill neighborhoods, both just
downstream of University Lake Dam, reached out to OWASA with concerns about future flooding. In
August, OWASA attended a community meeting with Orange County Emergency Management and
Carrboro Fire staff to answer questions about the storm's impacts at University Lake and whether the
management of the dam affected the extent of flooding.
5
OWASA Quarterly Report
January 2026
Page 4
Following the meeting, conversations continued between OWASA staff and residents of the impacted
neighborhoods. Noticing many questions about flood control and the University Lake Dam, it was clear
that a community meeting at the dam would be helpful to improve understanding of the structure and
identify OWASA's role in supporting the community on this issue.
This meeting, held on November 20, illuminated the need for further guidance on how to address
community flooding issues. In response, OWASA reached out to state and federal elected officials for
insight, and organized a meeting of local leaders, initially scheduled for January 26,to discuss potential
ways to address flooding concerns and provide guidance for concerned residents of these
neighborhoods.The meeting was rescheduled for February 16 due to the recent winter storm.The goal
of this meeting is to identify the best course of action for residents concerned about future flooding, and
what entities should be involved in flood management for these communities.
OWASA's Standards and Specifications for Developers, Contractors and Engineers
In early December, OWASA announced changes to its design standards and specifications. Changes
include:
• revisions to specific details of fire hydrant construction requested by fire chiefs;
• conformity of certain roadway details to Town standards;
• irrigation system connection configuration to facilitate water conservation response;
• clarification of rules regarding dumpster pads;
• encroachments into OWASA easements for new construction; and
• private master-metered systems and private collection systems.
Southern Area Sewer Planning Study
In November, OWASA began a planning study for the expanded OWASA service area adjacent to US
Highway 15-501 on the south side of Chapel Hill.The study is being funded by the Town of Chapel Hill
and will evaluate potential routes and design criteria for the sewer collection system to serve this
recently expanded urban services area. A progress report for the study will be presented to the OWASA
Board in mid-February, and the study is expected to be finalized in March.
Considerations on Reimbursement for Water and Sewer System Development/Extension
In November, OWASA staff provided the Board background information related to the potential
development of an expanded reimbursement policy to cover extensions to the OWASA water and sewer
system.The Board expressed general support for having staff propose a policy that would more
equitably distribute the cost of main extensions to the parties benefiting from those extensions; support
6
OWASA Quarterly Report
January 2026
Page 5
the planned growth of the Towns and County; and support the development of housing in the service
area. Staff will propose a draft policy for the Board's consideration in the coming months.
Water Bill Assistance:Care to Share and Plans for a Water Bill Relief Pilot Project
OWASA's Care to Share Program, our community's water bill assistance program, was recognized by
Carrboro and Chapel Hill town councils in November with proclamations naming November 20, 2025
"Care to Share Day" in our community. Mayors Anderson and Foushee supported the program by being
featured in a "Dare to Share" promotional video that launched in 2024 and was used again in 2025.
In 2025,the community donated over$24,000 to the Care to Share Program, and the "Dare to Share"
campaign raised over$650 in additional funds this year. Every$250 raised allows OWASA to help a
family in a time of need to cover up to two months of their water bills. In 2025, Care to Share provided
$29,318 of financial support to customers.
OWASA will be working through the Towns' and County's Outside Agency Funding process to establish a
water bill relief pilot project in Fiscal Year 2027.The goal of the pilot program is to provide sustained
water bill assistance to low-income customers in our community. If funded, OWASA will partner with
Orange County Department of Social Services to determine eligibility for the pilot program and will apply
up to 50% bill credit every month for participating customers.
Capital Improvement Projects
West Rosemary Street Water Main Replacement Project: In early October, work on this project
began with mobilization of materials and equipment to the site.The project will take place in
eight phases over 18 months. Over the last quarter, crews have installed a temporary water
main, temporary service lines, and temporary fire hydrants for the first sections of the project
area. We are sending out updates every Friday to give neighbors, businesses, and other
interested stakeholders a projection of the work to expect in the week ahead.To see more
information on this project and sign up for weekly updates, please visit: owasa.org/rosemary.
Ridgefield-Briarcliff Water Main Replacement Project: OWASA is working with a contractor to
replace 18,000 feet of aging water main in the Ridgefield-Briarcliff neighborhood.The project
will also involve cleaning and inspecting sewer mains in the neighborhood. Last quarter, drone
footage of the project area was completed for project mapping, and sewer improvements were
completed in some areas to be upgraded during this project. Utility locate work was completed
last quarter, and construction to replace the water main began in earnest in January.The
project is expected to be complete in fall of 2027.
7
OWASA Quarterly Report
January 2026
Page 6
East Poplar Water Line Replacement:This project was completed in December 2025, and
temporary paving is in place.The Town of Carrboro is planning to complete final paving in late
2026.
South Circle Drive Water Line Replacement: Installation of new water lines through the
neighborhood was complete last quarter, but before residents in one part of the neighborhood
were connected to a section of new line, repeated water quality samples were unsatisfactory.
Crews will soon begin removing this section of line and replacing it.This project is expected to
be complete by February.
We are happy to provide more detailed information on the items above or other topics of interest as
desired. Please feel free to contact our Executive Director,Todd Taylor(ttaylor@owasa.org or 919-537-
4216), or me.
Sincerely, ����•'"`a 11 a r',,e
_ r
z AU-
Michael
Michael Hughes, Chair �6g7
Board of Directors „(, :Co
cc Cog' �
••. NC1NE. • " ��
F4 v�,•�'
Attachments
cc: Mr. Ted Voorhees, Chapel Hill Town Manager
Mr.Travis Myren, Orange County Manager
Ms. Patrice Toney, Carrboro Town Manager
OWASA Board of Directors
Todd Taylor, OWASA Executive Director