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HomeMy WebLinkAboutAgenda 11-18-2025; 8-k - Approval of a Contract Amendment with Tyler Technologies for the ExecuTime Timekeeping System 1 ORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: November 18, 2025 Action Agenda Item No. 8-k SUBJECT: Approval of a Contract Amendment with Tyler Technologies for the ExecuTime Timekeeping System DEPARTMENT: Information Technologies (IT) Financial and Administrative Services, and Human Resources (HR) ATTACHMENT(S): INFORMATION CONTACT: Contract Amendment Robert Reynolds, 919-245-2276 Quote Gary Donaldson, 919-245-2453 Brenda Bartholomew, 919-245-2551 PURPOSE: To approve and authorize the Manager to sign a contract amendment with Tyler Technologies, Inc. to migrate the County's Enterprise Timekeeping system to Tyler Technologies ExecuTime. BACKGROUND: Since 2012 Orange County has utilized UKG's KRONOS timekeeping system to manage its accounting of staff time and accruals. UKG is retiring its KRONOS timekeeping system, which will go end-of-life in March 2027. With the current timekeeping system being discontinued by the vendor, County staff performed a market survey of prominent timekeeping systems available. After careful review and evaluation of possible replacements, staff has determined that the Tyler Technologies ExecuTime timekeeping system best fulfilled the County's requirements. By implementing Tyler's ExecuTime timekeeping system, the County will benefit from a system built on a modern code set that employs current timekeeping best practices. Additionally, with the County already having Tyler's MUNIS Enterprise Resource Planning (ERP) system in place, the number of system integrations will be reduced, and will build on the familiarity County staff already has with Tyler software products. The attached contract amendment incorporates the ExecuTime timekeeping system into the County's existing September 30, 2025 agreement with Tyler for the MUNIS Enterprise Resource Planning (ERP) system. FINANCIAL IMPACT: The cost for implementation and the first year's subscription for this solution is $116,707 ($64,800 for implementation and $51,907 for the subscription). The funds for this implementation and first year's subscription were previously approved in the budget. 2 ALIGNMENT WITH STRATEGIC PLAN: This item supports: • GOAL 6: DIVERSE AND VIBRANT ECONOMY OBJECTIVE 2. Review and revise County policies and regulations to support business investment in Orange County OBJECTIVE 3. Streamline and digitize business processes to facilitate efficient interactions between employers and County departments. RECOMMENDATION(S): The Manager recommends that the Board approve and authorize the Manager to sign the contract amendment with Tyler Technologies for the ExecuTime timekeeping system and any other required documents and any future amendments. 3 NORTH CAROLINA CONTRACT AMENDMENT ORANGE COUNTY THIS CONTRACT AMENDMENT ("Amendment") is made and entered into this eighteenth day of November 2025 by and between ORANGE COUNTY (hereinafter referred to as "County") and Tyler Technologies Inc (hereinafter referred to as"Provider"). WITNESSETH: THAT WHEREAS, the County and Provider entered into a contract dated 30 September 2025, (hereinafter the "Original Agreement"), for the provision of services for SaaS for Tyler Technology's EERP software; and WHEREAS, the County and Provider desire to amend the Original Agreement while keeping in effect all terms and conditions of the Original Agreement not inconsistent with the terms and conditions set forth below. NOW THEREFORE, for and in consideration of the mutual covenants and agreements made herein, the parties agree to amend the Original Agreement as follows: 1. The items set forth in the Amendment Investment Summary attached are hereby added to the Agreement as of February 1, 2026, and, notwithstanding anything to the contrary in Exhibit 1, ending coterminous with the SaaS Term as defined in the Agreement. Payment of fees and costs for such items shall conform to the following terms: a. The annual SaaS fees payable under the Agreement shall be increased in the amount of$51,907 and invoiced on February 1,2026,prorated for the time period commencing on such date and ending concurrently with the Client's annual SaaS Term under the Agreement. Subsequent SaaS Fees shall be invoiced in accordance with the terms of the Agreement. b. Unless otherwise provided herein, services identified at Exhibit 1 and added to the Agreement pursuant to this Amendment, along with applicable expenses, shall be invoiced as provided and/or incurred. 2. Article 5, Section A is amended to reflect a maximum payable not-to-exceed amount of $460,627 (Four Hundred Sixty Thousand, Six Hundred Twenty-Seven Dollars). This is $343,920 from the original contract+ $116,707 from this Amendment. 3. Except for the changes made herein,the Original Agreement shall remain in full force and effect to the extent it is not inconsistent with this Amendment. In the event there is a conflict between the terms of the Original Agreement and the terms of this Amendment,this Amendment shall control. IN TESTIMONY WHEREOF, this Amendment has been executed by the parties hereto, as of the date first above written. ORANGE COUNTY PROVIDER Travis Myren, County Manager Tina Mize, General Counsel County Manager Public Administration Group Revised 01/24 4 ORANGE COUNTY-INTERNAL USE ONLY Finance Information Vendor Name: Tyler Technologies,Inc. Vendor Contact Person: Tina Mize Phone: 800 772 2260 Address: One Tyler Drive City Yarmouth State: ME Zip: 04096 Department: IT Amount: $116,707.00 Purpose: Implementation of Time and Attendance with Mobile Access Budget Code(s): 61370035-897123-13000 Vendor#48822 Vendor Status with NCSOS: Current-Active Vendor is a BOCC consultant: ❑Yes ®No Contract Details Contract Type: ❑New ®Amendment(Original Contract: Tyler Contract SaaS August 2025)(Most Recent Amendment ) Effective Date 11/18/2025 End Date 12/31/2026 Notice Date (Notice Purpose ) Award ❑ Approved by Board(Agenda Date: Made or Administered by Robert Reynolds Signature Authority ❑ BOCC Express Delegation(Agenda Date: Policy 9.4: ❑Under$5,000; ❑ Service Under$90,000; ❑ Construction Under$250,000 - ❑ Budget Policy Section XV(Capital Improvement Project: Bidding ❑ Informal Bidding($30k-$90k);❑Formal RFP($90k+); ❑ Other(<$30k); ❑ Exception(#-----) Department Affirmation ® This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. ❑ This agreement is approved as to technical form and content. Services related to this agreement have already begun or been completed.Description of the nature of the emergency condition that was addressed: Department Director's Signature Date: Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer Date: ❑Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards,specifications,and requirements: Office of the Risk Management Officer Date: Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer Date: Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney Date: Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Received for record retention: Office of the Clerk to the Board Date: Revised 01/24 5 • Quoted By: Stanley John •••••• ty Quote Expiration: 12/31/25 ••• • Quote Name: Orange County- EERP-Time & • jer hnologies Attendance Quote Description: T&A-100 Users, AS-300 Users Saas Term 1.00 Sales Quotation For: Shipping Address: Orange County PO Box 8181 Hillsborough NC 27278-8181 Tyler SaaS and Related Services Description Qty Imp. Hours AnnualFee Human Resources Management Advanced Scheduling w Mobile Access- Up to 350 Employees 1 80 $ 15,683.00 Time &Attendance w Mobile Access- Up to 1500 Employees 1 208 $ 36,224.00 TOTAL 288 $51,907.00 Professional Services Description Quantity Unit Price Ext Discount Extended Price Maintenance Project Management 36 $ 200.00 $0.00 $ 7,200.00 $ 0.00 Remote Implementation 288 $ 200.00 $0.00 $ 57,600.00 $ 0.00 TOTAL $64,800.00 $0.00 2023-422952-W9W5M6 Page 1 6 Summary One Time Fees Recurring Fees Total Tyler License Fees $ 0.00 $0.00 Total SaaS $ 0.00 $ 51,907.00 Total Tyler Services $ 64,800.00 $0.00 Total Third-Party Hardware, Software, Services $ 0.00 $0.00 Summary Total $ 64,800.00 $51,907.00 Contract Total $ 116,707.00 Client's purchase of the items listed above is subject to the Comments below Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held For six (6) months from the Quote date or the Effective Date of the Contract,whichever is later. Customer Approval: Date: Print Name: P.O.#: All Primary values quoted in US Dollars Comments Client agrees that items in this sales quotation are, upon Client's signature or approval of same, hereby added to the existing agreement ("Agreement") between the parties and subject to its terms.Additionally, payment for said items, as applicable but subject to any listed assumptions herein, shall conform to the following terms: • License fees for Tyler and third party software are invoiced upon the earlier of(i) deliver of the license key or(ii) when Tyler makes such software available for download by the Client; • Fees for hardware are invoiced upon delivery; 2023-422952-W9W5M6 Page 2 7 • Fees for year one of hardware maintenance are invoiced upon delivery of the hardware; • Annual Maintenance and Support fees, SaaS fees, Hosting fees, and Subscription fees are first payable when Tyler makes the software available for download by the Client(for Maintenance) or on the first day of the month following the date this quotation was signed (for SaaS, Hosting, and Subscription), and any such fees are prorated to align with the applicable term under the Agreement, with renewals invoiced annually thereafter in accord with the Agreement. • Fees for services included in this sales quotation shall be invoiced as indicated below. • Implementation and other professional services fees shall be invoiced as delivered. • Fixed-fee Business Process Consulting services shall be invoiced 50% upon delivery of the Best Practice Recommendations, by module, and 50% upon delivery of custom desktop procedures, by module. • Fixed-fee conversions are invoiced 50% upon initial delivery of the converted data, by conversion module, and 50% upon Client acceptance to load the converted data into Live/Production environment, by conversion module. • Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt, where "Project Planning Services" are provided, payment shall be invoiced upon delivery of the Implementation Planning document. Dedicated Project Management services, if any,will be invoiced monthly in arrears, beginning on the first day of the month immediately following initiation of project planning. • If Client has purchased any change management services,those services will be invoiced in accordance with the Agreement. • Notwithstanding anything to the contrary stated above,the following payment terms shall apply to services fees specifically for migrations: Tyler will invoice Client 50%of any Migration Fees listed above upon Client approval of the product suite migration schedule.The remaining 50%, by line item, will be billed upon the go-live of the applicable product suite.Tyler will invoice Client for any Project Management Fees listed above upon the go-live of the first product suite. Unless otherwise indicated on this Sales quotation, annual services will be invoiced in advance,for annual terms commencing on the date this sales quotation is signed by the Client. If listed annual service(s) is an addition to the same service presently existing under the Agreement,the first term of the added annual service will be prorated to expire coterminous with the existing annual term for the service, with renewals to occur as indicated in the Agreement. • Expenses associated with onsite services are invoiced as incurred. Tyler's quote contains estimates of the amount of services needed, based on our preliminary understanding of the scope, level of engagement, and timeline as defined in the Statement of Work (SOW)for your project.The actual amount of services required may vary, based on these factors. Tyler's pricing is based on the scope of proposed products and services contracted from Tyler. Should portions of the scope of products or services be altered by the Client,Tyler reserves the right to adjust prices for the remaining scope accordingly. Unless otherwise noted, prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then-current Business Travel Policy. Tyler's prices do not include applicable local, city or federal sales, use excise, personal property or other similar taxes or duties, which you are responsible for determining and remitting. Installations are completed remotely but can be done onsite upon request at an additional cost. 2023-422952-W9W5M6 Page 3 8 In the event Client cancels services less than four(4) weeks in advance, Client is liable to Tyler for(i) all non-refundable expenses incurred by Tyler on Client's behalf; and (ii) daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel. The Implementation Hours included in this quote assume a work split effort of 70%Client and 30%Tyler. Implementation Hours are scheduled and delivered in four(4) or eight (8) hour increments. Tyler provides onsite training for a maximum of 12 people per class. In the event that more than 12 users wish to participate in a training class or more than one occurrence of a class is needed,Tyler will either provide additional days at then-current rates for training or Tyler will utilize a Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users. Standard Project Management responsibilities include project plan creation, initial stakeholder presentation, bi-weekly status calls, updating of project plan task statuses, and go-live planning activities. Maintenance for all software modules to begin 02/01/2026. 2023-422952-W9W5M6 Page 4