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HomeMy WebLinkAboutAL-Brookdale Meadowmont 2025-06-19 Com unity Advisory Committee Quarter) /Annual Visitation Report County: Orange Facility Type: Facility Name/Address: Brookdale-Meadowmont Assisted Living with Memory Care Unit 100 Lanark Rd, Chapel Hill, NC 27517 Report Completed by Time spent in facility: 1.5 hrs. Arrival time: 10:40 Visit Date: 6/19/2025 Name of person exit interview was held with: Daneisha Holt, Office Manager and HR Rep Interview was held: In Person Committee Members Present: Jackie Podger and Prakash Sista Report Completed by: Jackie Podger Number of Residents who received personal visits from committee members:8 Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clear) posted:Yes The most recent survey was readily accessible: Staffing information clearly posted: N/A Required for Nursing Homes Only) Resident •file Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Y Residents were neatly dressed. e s 2. Did residents say they receive assistance with personal care Y Observed instances of personal care being administered by activities? Ex. brushing their teeth, combing their hair, inserting a staff. Staff were very attentive to the residents, very respectful, dentures or cleaning their eyeglasses? s and very caring. 3. Did you see or hear residents being encouraged to participate in Y This was especially true in Memory Care,which is a very their care by staff members? e loving place of care. s Even fixing the TV was within staff attention to comfort. Several call were made to maintenance. 4. Were residents interacting with staff, other residents&visitors? Y Many residents were happy to speak with us. Family and sfriends were observed visiting loved ones. Staff interacted pleasantly with all. 5. Did staff respond to or interact with residents who had difficulty Y communicating or making their needs known verbally? e s Even though the resident may not speak,the staff interacts _ with the resident very sweetly. 6. Did you observe restraints in use? N 0 7. If so, did you ask staff about the facility's restraint policies? N I A Resident Living Accommodations Comments/Other Observations 8. Did residents describe their living environment as homelike? All of the residents that we spoke with reported that they Y enjoyed Brookdale. They described .the facility as homey and e comfortable. S 9. Did you notice unpleasant odors in commonly used areas? N 0 10. Did you see items that could cause harm or be hazardous? N 0 11. Did residents feel their living areas were too noisy? It was very quiet there. No loud noises. N 0 12. Does the facility accommodate smokers? Y Accommodation for smoking is on the porch. Where?Outside only e s 13. Were residents able to reach their call bells with ease? Y We saw them in reach of the residents. Many are mobile e s 14. Did staff answer call bells in a timely&courteous manner? If no, did you share this with the administrative staff? Y e s Resident • • Observations 15. Were residents asked their preferences or opinions about the Y The Activity Calendar is always well populated. Evidence of activities planned for them at the facility? e resident activities such as crafts were observed. The facility s halls are filled with resident masterpieces. The day we visited Memory Care was going to the Juneteenth Celebration. 16. Do residents have the opportunity to purchase personal items of Y their choice using their monthly needs funds? e The residents are able to purchase items and charge to their Can residents access their monthly needs funds at their s room. convenience? 17. Are residents asked their preferences about meal/snack choices? Y Residents all eat in the dining rooms, unless ill., Memory Care Are they given a choice about where they prefer to dine? a meals are provided in the dining area in their unit.The Chef s received much praise. The veal piccata was especially yu Y e s 18. Do residents have privacy in making and receiving phone calls? Y e S 19. Is there evidence of community involvement from other civic, Y The community is very involved in the activities that occur at volunteer or religious groups? a Brookdale. S 20. Does the facility have a Resident's Council? Family Council? Y e s Areas of • Are there resident issues or topics that need follow-up or review at a later Brookdale Meadowmont is always a pleasure to visit. The staff time or during the next visit? attend to the residents as if they were part of their own families. Recently there had been promotions from within and the CAC caught up on who's who. Mo was promoted to Resident Care Coordinator. She is currently transforming the garden outside the Memory Unit with flowers,vegetables, bird feeders,and mosaic tile. There are benches and chairs for the residents to enjoy the setting. CAC asked if they would accept plant donations and they indicated they would. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. Top Copy is for the Regional Ombudsman's Record.Bottom Copy is for the CAC's Records.