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HomeMy WebLinkAbout2025-521-E-AMS-Siemens Industry-Fire Manager Application - IT Questionnair Completed and ApprovedRevised 01/24 1 [Departmental Use Only] TITLE Fire Mgmr Application FY 2025-2026 NORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter “Agreement”), made and entered into this 18th day of August, 2025, (“Effective Date”) by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and Siemens Industry, Inc., (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to (insert type of project): Fire Manager Program Application ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 2 quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) Should any documents, exhibits, or addenda be attached to this Agreement, the terms of this Agreement shall have priority in any conflict with or among the terms of such referenced documents, exhibits, or addenda. vii) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. 3. Basic Services Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 3 a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): Provide the Fire Manager software application. 4. Duration of Services a. Term. The term of this Agreement shall be from August 18, 2025 to July 31, 2028. b. Scheduling of Services. i) The Provider shall schedule and perform its activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be August 18, 2025. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed Fourty-Five Thousand Five Hundred Seventy Dollars ($45,570.00). Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Angel Barnes) to act as the County's representative with respect to the Project who shall have the authority to render decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 4 7. Insurance a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers’ Compensation Insurance, and any additional insurance as may be required by County’s Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If County’s Risk Manager determines additional insurance coverage is required such additional insurance shall consist of NA (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days’ prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 5 obligations. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County’s convenience and without penalty to County upon three (3) days’ notice to Provider. Upon any suspension by County, Provider shall discontinue work on the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. There are no third-party beneficiaries of this Agreement and nothing in this Agreement, express or implied, is intended to confer on any person other than the parties hereto (and their respective successors, heirs and permitted assigns), any rights, remedies, or obligations. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 6 and federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each Orange County policy is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider’s performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County’s obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. In the event of a change in the County’s statutory authority, mandate or mandated functions, by state or federal legislative or regulatory action, which adversely affects County’s authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 7 of such limitation or change in County’s legal authority. i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider’s Name Attention:A. Barnes Siemens Industry, Inc P.O. Box 8181 11000 Regency Parkway Hillsborough, NC 27278 Cary, NC 27518 [SIGNATURE PAGE TO FOLLOW] Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Revised 01/24 8 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY:PROVIDER: By: _________________________________ Travis Myren, County Manager By: __________________________________ Brian Evans, General Manager Printed Name and Title Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 8/18/20258/23/2025 Revised 01/24 9 ORANGE COUNTY—INTERNAL USE ONLY ______________________________________________________________________________ Finance Information Vendor Name: Siemens Industry, Inc. Vendor Contact Person: Nelson Ciuffardi (nelson.ciuffardi@siemens.com) Phone: 984.389.5833 Address: 11000 Regency Parkway City Cary State: NC Zip: 27516 Department: AMS Amount: $45,570.00 Purpose: Fire Manager Application - IT Questionnair Completed and Approved Budget Code(s): 61370035-800000-11006 Vendor # 53325 Vendor Status with NCSOS: Current - Active Vendor is a BOCC consultant: Yes No Contract Details Contract Type: New Amendment (Original Contract: ) (Most Recent Amendment ) Effective Date 08/15/2025 End Date July 31, 2028 Notice Date (Notice Purpose ) Award Approved by Board (Agenda Date: ); Made or Administered by AMS Signature Authority - BOCC Express Delegation (Agenda Date: ) - Policy 9.4: Under $5,000; Service Under $90,000; Construction Under $250,000 - Budget Policy Section XV (Capital Improvement Project: 11006) Bidding Informal Bidding ($30k-$90k); Formal RFP ($90k+); Other (<$30k); Exception(#Propriatary) Department Affirmation This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. This agreement is approved as to technical form and content. Services related to this agreement have already begun or been completed. Description of the nature of the emergency condition that was addressed: Department Director’s Signature ________________________________________ Date: ________ Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 8/18/2025 8/18/2025 8/22/2025 8/22/2025 8/23/2025 Revised 01/24 10 Received for record retention: Office of the Clerk to the Board __________________________________________Date:________ Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 PROPOSAL Building X - Fire Manager PREPARED BY Siemens Industry, Inc. ("Siemens") PREPARED FOR ORANGE COUNTY ASSET MANAGEMENT SERVICES DELIVERED ON July 07, 2025 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Table of Contents INTRODUCTION ..............................................................................................................1 Proposal Information .............................................................................................1 Contact Information ..............................................................................................3 CUSTOMER OVERVIEW ....................................................................................................4 Executive Summary ...............................................................................................4 Siemens Capabilities & Customer Commitment ......................................................5 SERVICE SOLUTION .........................................................................................................6 Building Services –Fire ..........................................................................................6 Emergency Response Times – Fire ........................................................................10 Exclusions and Clarifications ................................................................................11 SERVICE IMPLEMENTATION PLAN ..................................................................................12 Connectivity and Communications .......................................................................12 Service Agreement Contract Characteristics..........................................................13 Equipment Related Services .................................................................................14 General Services ..................................................................................................15 Service Team .......................................................................................................16 TERMS OF SALE ............................................................................................................17 Siemens Terms of Sale (STS)................................................................................17 Agreement Terms for Investments .......................................................................18 SIGNATURE PAGE .........................................................................................................19 Signature Page ....................................................................................................19 APPENDICES .................................................................................................................20 Fire & Life Safety..................................................................................................20 Page 2 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Proposal #:9885731 Date:July 07, 2025 Contact Information Sales Executive:Nelson Ciuffardi Branch Address:215 Southport Dr. Suite 900 Morrisville, NC,27560 Telephone:984.389.5833 Email Address:nelson.ciuffardi@siemens.com Customer Contact:Angel Barnes Customer:ORANGE COUNTY ASSET MANAGEMENT SERVICES Address:600 NC HIGHWAY 86 N HILLSBOROUGH NC 27278-8225 Services shall be provided at:ORANGE COUNTY ASSET MANAGEMENT SERVICES Board of Elections - 208 S Cameron St, Hillsborough, NC 27278 Bonnie B Davis Center - 1020 US-70 W, Hillsborough, NC 27278 Cedar Grove Community Center 5800 NC Highway 86 N, Hillsborough, NC 27278 Detention Center - 1200 US Highway 70 W, Hillsborough, NC 27278 Efland EMS Station 4 - 209 Mt Willing Rd, Efland, Nc 27243 Emergency Services Headquarters - 510 Meadowlands Dr, Hillsborough, NC 27278-8504 Hillsborough Commons Social Services - 113 Mayo St, Hillsborough, NC 27278 Justice Facility - 106 E Margaret Ln, Hillsborough, NC 27278 Motor Pool - 600 NC-86, Hillsborough, NC OCPT Admin Building - 600 NC Highway 86 N, Hillsborough, NC 27278 Park Ops Base - 1200 US Highway 70 W, Hillsborough, NC 27278 Passmore / Adult Day / Sportsplex - 101 Meadowlands Dr, Hillsborough, NC 27278 Southern Human Services - 2501 Homestead Rd, Chapel Hill, NC 27516 Page 3 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Executive Summary Customer Needs The Services proposed in this agreement are specifically designed for ORANGE COUNTY ASSET MANAGEMENT SERVICES, and the services provided herein will help you in achieving your facility goals. Services Excluded After hours / weekend work Fire Watch Lifts Cable & Conduit Wire Trouble shooting Services Included Siemens will provide the following services. Service Description •DSC Customer Support for Building X Fire Apps •Edge Device (Gateway) Firmware Update •Building X Fire Apps Page 4 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Siemens Capabilities & Customer Commitment Siemens Industry, Inc. is a leading single-source provider of cost-effective facility performance solutions for the comfort, life safety, security, energy efficiency and operation of some of the most technically advanced buildings in the world. For more than 150 years, Siemens has built a culture of long-term commitment to customers through innovation and technology. Siemens is a financially strong global organization with a Branch network that delivers personalized service and support to customers in multiple industries and locations. References are available upon request. Page 5 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Building Services –Fire Services that deliver the outcomes you want to achieve. Services delivered by Siemens have been developed to help you achieve the outcomes you expect. Fire Safety industry acronyms used in the following service descriptions: AHJ – Authority Having Jurisdiction NFPA – National Fire Protection Association Optimize Performance & Productivity Building X Fire Apps Siemens Building X Fire Apps are a cloud-based software-as-a-service (SaaS) that is part of Siemens's Building X platform for remotely viewing a fleet of sites. The Building X Fire Apps allow customers the ability to see site status, live and historical events and receive customizable notifications. Building X Fire Manager Siemens will provide remote viewing and notification capability of your site's Siemens fire alarm system(s) using the Building X Fire Manager visible through your web browser. Specifically, the Building X Fire Manager will provide the following: •Ability to see alarm, supervisory, trouble, and other events that are displayed on your fire alarm panel through the Building X Fire Manager using your web browser •Remote access to your site without physical presence •Ability to receive email or text notifications when an event is displayed on the fire alarm panel •Monitoring of detector sensitivity values •Maintenance planning and reporting •Color-coded dashboard to simultaneously show the event status of fire alarm panels at multiple locations •Up to 10,000 Email notifications and 1,000 SMS every month The subscription will be activated once the onboarding activities are complete and, subject to the terms and conditions, remain active for the duration of the agreement. Page 6 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Building X Fire Connect App. Using a mobile smartphone application, Siemens will provide Building X Fire Connect App, which will allow remote viewing and notification capability of your site's Siemens fire alarm system(s). Specifically, the Fire Connect App will provide the following: •App is available on the Apple App Store and Google Play Store •Enables you to have an overview of your site's status as well as live events •Browse past incidents •Help to reduce maintenance time and effort by looking at equipment •Ability to receive push notifications anytime an event is displayed on your fire alarm panel •Customized push notifications, unlimited notifications, and users •Multi-lingual push notifications •Ability to see alarm, supervisory, trouble, and other events that are displayed on your fire alarm panel •Flexible user interface to allow the use of all portal features on a smartphone or tablet. The subscription will be activated once the onboarding activities are complete and, subject to the terms and conditions, remain active for the duration of the agreement. Our Digital Service Center will provide Customer Support to ensure you have the best experience utilizing the Bldg. X Fire Apps services. Firmware updates will be provided remotely to the X200/X300 gateway. The Digital Service Center will contact the designated owner's representative identified in the agreement before any update to the system takes place. The update process may cause a trouble signal(s) on the fire alarm control panel(s), which will require trouble acknowledgment by the customer at the panel. The trouble will clear after the firmware update and the panel is reset by the customer. Page 7 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Connectivity to Building X via a remote gateway / edge device is required for this service.The installation of this connectivity should have been previously installed in a separate contract as it is not included in this proposal. Page 8 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Sales Note: Only use the language below when utilizing the customer LAN Connection. If the Building X platform will be using the customer's LAN connection, it is essential to ensure seamless communication. To achieve this, ensure the following endpoints are accessible from your network and have been added to the whitelist. Firewall Requirements for connectivity to the Building X platform: Service Cloud Endpoint [1]Port Description Siemens Cloud Connectivity *.connectivity.siemens.com TCP: 443 AII Siemens cloud services are available via a single domain. AII communication is outbound only Bootstrap https://bootstrap.connectivity.siemens.com https://bootstrap.siemens.com TCP: 443 MQTT Broker mqtts://mqtt.connectivity.siemens.com TCP: 443 Authentication Proxy https:ffproxy.connectivity.siemens.com TCP: 443 Container Image Repository https://registry.connectivity.siemens.com TCP: 443 Firmware Updates https://ota-update.connectivity.siemens.com TCP: 443 NTP Server 0.siemens.pool.ntp.org (Main server) 1.siemens.pool.ntp.org (Backup server) 2.siemens.pool.ntp.org (Backup server) 3.siemens.pool.ntp.org (Backup server) UDP: 123 [1] Outbound communication from the building network is required for Fire Manager functionality. Fire Manager supports only URL-based communication. Page 9 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Emergency Response Times – Fire Emergency Online/Phone Response Premium Monday through Sunday, 24 Hours per Day System and software troubleshooting and diagnostics will be provided remotely to enable faster response to emergency service requests and to reduce the costs and disruptions of downtime. Siemens will respond within 2 hours, Monday through Sunday, 24 hours per day, including Holidays, upon receiving notification of an emergency, as determined by your staff and Siemens. Where applicable, Siemens will furnish and install the necessary online service technology to enable us to remotely access into your system, through a communications protocol (internet connection or dedicated telephone line) that will be provided by the facility. Where remote access is not available to the system, Siemens will provide phone support to your staff to assist in their onsite troubleshooting and diagnosis. If remote diagnostics determine a site visit is required to resolve the problem, a technician can be dispatched. Depending on your contract coverage, the on-site dispatch will be covered or will be a billable service call. Emergency On-site Response Premium Monday through Sunday, 24 hours a day, Emergency Onsite Response will be provided to reduce the costs and disruptions of downtime when an unexpected problem does occur. Siemens will provide this service between scheduled service calls and respond onsite at your facility within 4 hours for emergency conditions, as determined by your staff and Siemens, Monday through Sunday, 24 hours per day, including Holidays, upon receiving notification of an emergency. Non-emergency conditions, as determined by your staff and Siemens, may be incorporated into the next scheduled service call. Page 10 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Exclusions and Clarifications Unless expressly stated otherwise, Services do not include and Siemens is not responsible for: (a) re- installation or relocation of Equipment; (b) painting or refinishing of Equipment or surrounding surfaces; (c) parts, accessories, attachments or other devices added to Equipment but not furnished by Siemens; (d) failure to continually provide suitable operating environment including, but not limited to, adequate space, ventilation, electrical power and protection from the elements; (e) the removal or re-installation of replacement valves, dampers, water flow and tamper switches, airflow stations, venting or draining systems, and any other permanently mounted integral pipe or air duct component; (f) installation / removal, and / or rental fees for any temporary HVAC equipment if necessary; (g) Cranes, hoisting or rigging that may be required; (h) Leaks at gaskets O-rings or seals; or (i) latent defects in the Equipment that cannot be discovered through the standard provision of the Services. Siemens is not responsible for services performed on any Equipment other than by Siemens or its agents. Siemens is not responsible for service calls due to power outages. Siemens is not responsible for repair labor/materials/parts for covered equipment that has experienced electrical damage due to power surges, single phasing, and related electrical issues. Page 11 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Connectivity and Communications Siemens Service Portal The Service Portal complements the personalized services you will receive from your local Siemens office by providing greater visibility into equipment and services delivered by Siemens. This web-based portal allows you the ability to submit service requests, confirm and modify schedules,track repairs, manage agreements, generate reports, and access critical information; then share it across your entire enterprise quickly and efficiently.The Service Portal is a user-friendly way to increase your productivity and the value of your service program. Data security as a basic requirement We value confidentiality and long-term partnerships. That is why we give the security of your data the highest priority. Before we implement an enhanced service package with remote support, we conduct an in- depth analysis of the situation, taking into account national and international regulations, technical infrastructures and industry specifics. Our service employees carefully evaluate your needs on an individual basis with a view toward information security. Page 12 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Service Agreement Contract Characteristics Description FIRE Hours of Coverage 24 x 7 Response Times (Phone/Online)2 Hours Response Times (Onsite/Emergency)4 Hours Remote Services Yes Third Party Systems No Monitoring No Additional Labor Discount 20.0% Additional Material Discount 25.0% Labor and material discounts are applicable for sites identified in this agreement and are only available for the disciplines included in this agreement.Material discounts do not apply to 3rd party or non-Siemens Building Products manufactured components. Page 13 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Equipment Related Services Fire Equipment Service Description Qty Frequency Year Service Location Repair Coverage Siemens Desigo 250/500 PT Panel Building X Fire Apps 12 1 1,2,3 Remote N/A Siemens Desigo Fire Safety Modular Panel Building X Fire Apps 1 1 1,2,3 Remote N/A Page 14 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 General Services Fire Service Description Qty Frequency Year DSC Customer Support for Building X Fire Apps 13 1 1,2,3 Edge Device (Gateway) Firmware Update 13 1 1,2,3 Page 15 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Sales Executive manages the overall strategic service plan based upon your current and future service requirements. Client Services Manager is responsible for ensuring that our contractual obligations are delivered, your expectations are being met and you are satisfied with the delivery of our services. Primary Service Specialist is responsible for performing the ongoing service of your system. Secondary Service Specialist who will be familiarized with your building systems to provide in-depth backup coverage. Remote Services Specialist is responsible for the execution of remote services including proactive planned tasks, in-depth fault analysis and identification of corrective actions. Service Operations Manager is responsible for managing the delivery of your entire support program and service requirements. Service Coordinator is responsible for scheduling your planned maintenance visits, and handling your emergency situations by taking the appropriate action. Service Administrator is responsible for all service invoicing including both service agreement and service projects. Service Team An important benefit of your Service Agreement derives from having the trained building service personnel of Siemens Industry, Inc. familiar with your building systems.Our implementation team of local experts provides thorough, reliable service and scheduling for the support of your system. Added to the team is a team of building experts at our Digital Service Center. The benefits you receive are less disruption to your employees at the site, less intrusive on the system at peak hours, fewer emissions for trucks rolled, and real time analytics with digital workspace hours. The following list outlines the service team that will be assigned to the service agreement for your facility Your Assigned Team of Service Professionals will include: Page 16 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Siemens Terms of Sale (STS) Terms of Sale (Click to download) Base Terms (www.siemens.com/base-terms) Price Escalation.If, during the term of this Contract, the price of various materials or labor or logistics are increased as reflected by CRU, CMAI, COMEX market indexes or IHS Markit, then Siemens may increase the applicable yearly Investment or apply a surcharge accordingly. To the extent applicable, the following Supplements are incorporated and made part of the Siemens Terms of Sale: Click on supplement(s) below to read/download Services Supplemental Terms (www.siemens.com/services-supplemental-terms) General Software and Cloud Supplemental Terms (www.siemens.com/digital-service-addendum) Supplemental Terms Building (www.siemens.com/fls-addendum) Acceptable Use Policy (www.siemens.com/fls-addendum) Data Privacy Terms (www.siemens.com/fls-addendum) Additional Data Privacy Terms Annex for Building X offerings (www.siemens.com/fls-addendum) Page 17 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Agreement Terms for Investments Services shall be provided at: Board of Elections - 208 S Cameron St, Hillsborough, NC 27278 Bonnie B Davis Center - 1020 US-70 W, Hillsborough, NC 27278 Cedar Grove Community Center 5800 NC Highway 86 N, Hillsborough, NC 27278 Detention Center - 1200 US Highway 70 W, Hillsborough, NC 27278 Efland EMS Station 4 - 209 Mt Willing Rd, Efland, Nc 27243 Emergency Services Headquarters - 510 Meadowlands Dr, Hillsborough, NC 27278-8504 Hillsborough Commons Social Services - 113 Mayo St, Hillsborough, NC 27278 Justice Facility - 106 E Margaret Ln, Hillsborough, NC 27278 Motor Pool - 600 NC-86, Hillsborough, NC OCPT Admin Building - 600 NC Highway 86 N, Hillsborough, NC 27278 Park Ops Base - 1200 US Highway 70 W, Hillsborough, NC 27278 Passmore / Adult Day / Sportsplex - 101 Meadowlands Dr, Hillsborough, NC 27278 Southern Human Services - 2501 Homestead Rd, Chapel Hill, NC 27516 , Siemens Industry, Inc. shall provide the services as identified in this Proposal and pursuant to the associated terms and conditions contained within. Duration (Initial Term and Renewal): This Agreement shall remain in effect for an Initial Term of 3 Periods beginning August 1, 2025. After the expiration of the Initial Term, this Agreement shall automatically renew for successive one year periods.The Investments for each year after the Initial Term of the Agreement and each year of each renewal of this Agreement shall be determined as the immediate prior year's Investment plus an escalator of 5.5%or as allowed per this proposal.In addition, each renewal term pricing shall be adjusted for any additions or deletions to services selected for the renewal term. Initial Term Investments: Period Period Range Billing Frequency Annual Price 1 Aug 1,2025 - Jul 31,2026 Annually (In Advance)$14,384.25 2 Aug 1,2026 - Jul 31,2027 Annually (In Advance)$15,175.37 3 Aug 1,2027 - Jul 31,2028 Annually (In Advance)$16,009.66 Multi-Period Investment Total $45,569.28* Amount Due In Advance Based On Billing Frequency Estimated sales taxes have been included in the investment amount. The exact amount will be calculated based on local requirements at the time of invoicing.The pricing quoted in this Proposal are firm for 30 days. Siemens Industry, Inc. invoices paid by credit card may be subject to a surcharge of up to 2%. *Siemens reserves the right to adjust prices to reflect the impact of any new or modified taxes, duties, tariffs, or equivalent measures, whether direct or indirect, imposed by any U.S. or foreign governmental authority that are applicable to our offering, including any hardware, software, or service components contained therein. Page 18 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Signature Page The Buyer acknowledges that when accepted by the Buyer as proposed by Siemens Industry, Inc., this Proposal and the Standard Terms and Conditions of Sale for Services, (together with any other documents, including any applicable Rider(s), incorporated herein) shall constitute the entire agreement of the parties with respect to its subject matter. BY EXECUTION HEREOF, THE SIGNER CERTIFIES THAT (S)HE HAS READ ALL OF THE TERMS AND CONDITIONS AND DOCUMENTS, THAT SIEMENS INDUSTRY, INC. OR ITS REPRESENTATIVES HAVE MADE NO AGREEMENTS OR REPRESENTATIONS EXCEPT AS SET FORTH THEREIN, AND THAT (S)HE IS DULY AUTHORIZED TO EXECUTE THE SIGNATURE PAGE ON BEHALF OF THE BUYER. Initial Term Investments Period Period Range Billing Frequency Annual Price 1 Aug 1,2025 - Jul 31,2026 Annually (In Advance)$14,384.25 2 Aug 1,2026 - Jul 31,2027 Annually (In Advance)$15,175.37 3 Aug 1,2027 - Jul 31,2028 Annually (In Advance)$16,009.66 Proposed by:Accepted by: Siemens Industry, Inc. ______________________________________ Company ORANGE COUNTY ASSET MANAGEMENT SERVICES _____________________________________ Company Nelson Ciuffardi ______________________________________ Name _____________________________________ Name (Printed) 9885731 ______________________________________ Proposal # _____________________________________ Signature $45,569.28 ______________________________________ Proposal Amount _____________________________________ Title July 07, 2025 ______________________________________ Date _____________________________________ Date _____________________________________ Purchase Order #⬜PO for billing/pmnt only ⬜PO not required Page 19 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 Fire & Life Safety Page 20 of 20 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2016 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY B 10/01/2024 N/A 4433 of Marsh USA LLC X RENTA C N/A 10,000,000 UB-8P79233A-24-51-R (AZ,MA,WI) 41343 A 10/01/2025 X Travelers Casualty & Surety Company CN102147003-RAM--24/25 1,000,000 25674 ... NYC-009196547-33 10/01/2024 X INCL 10/16/2024 10/01/2025 '''''''''''$500K LIMIT / $500K SIR''''''''''' 10 N/A 10/01/2025 NOC60 1,000,000 X 1,000,000 1,000,000 B 10/01/2025 10/01/2024 19038 TC2J-CAP-7440L34A-TIL-24 100,000 10/01/2024 UB-8P83929A-24-51-K (AOS) TWXJUB-7440L338-TIL-24 (OH) X 1,000,000 SEE ATTACHED RE: JOB NO. N/A 1000 DEERFIELD PARKWAY SIEMENS INDUSTRY, INC. BUFFALO GROVE, IL 60089-4513 1,000,000 HDI Global Insurance Company X 445 SOUTH STREET MARSH USA, LLC. MORRISTOWN, NJ 07960-6454 GLD1110116 Travelers Property Casualty Co. of America N PO BOX 8181 HILLSBOROUGH, NC 27278 ORANGE COUNTY ATTN: RISK MANAGEMENT 10/01/2024 B 2,000,000 X X 10/01/2025 Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7 ACORD 101 (2008/01) The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved. THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:FORM TITLE: ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE Page of AGENCY CUSTOMER ID: LOC #: AGENCY CARRIER NAIC CODE POLICY NUMBER NAMED INSURED EFFECTIVE DATE: MARSH USA, LLC. �� EXTENT THAT A CLAIM ARISES FROM THE NEGLIGENCE OF SIEMENS INDUSTRY, INC. OR ITS SUBCONTRACTORS WITH RESPECT TO ALL OPERATIONS OF THE CONTRIBUTORY INSURANCE TO THE�� ORANGE COUNTY, ITS OFFICERS, OFFICIAL AGENTS AND EMPLOYEES ARE INCLUDED AS ADDITIONAL INSURED UNDER THE ABOVE REFERENCED GENERAL �� LIABILITY INSURANCE POLICIES AND THE COVERAGE AFFORDED THE ADDITIONAL INSURED UNDER THESE POLICIES SHALL BE PRIMARY AND NON- LIABILITY AND AUTOMOBILE�� �� �� �� �� �� �� �� WAIVER OF SUBROGATION IS EFFECTUAL WHERE REQUIRED BY WRITTEN CONTRACT. �� �� INSURED BUT ONLY WITH�� �� �� �� �� �� �� 2 Morristown Certificate of Liability Insurance �� �� �� �� IF THESE POLICIES ARE CANCELLED FOR ANY REASON OTHER THAN NON-PAYMENT OF PREMIUM, THE INSURER WILL DELIVER NOTICE OF CANCELLATION TO �� �� �� �� �� �� �� RESPECT TO ALL WORK PERFORMED BY AND ON BEHALF OF THE NAMED INSURED, SIEMENS INDUSTRY, INC. FOR CERTIFICATE HOLDER UNDER CONTRACT. �� THE CERTIFICATE HOLDER UP�� �� �� �� �� 25 �� RE: JOB NO. N/A�� �� �� UMBRELLA IS FOLLOW FORM OF PRIMARY SUBJECT TO POLICY TERMS, CONDITIONS AND EXCLUSIONS. �� �� 1000 DEERFIELD PARKWAY��SIEMENS INDUSTRY, INC.�� �� BUFFALO GROVE,IL 60089-4513�� �� TO 60 DAYS PRIOR TO THE CANCELLATION OR AS REQUIRED BY WRITTEN CONTRACT, WHICHEVER IS LESS. �� �� 2 CN102147003 �� �� �� �� Docusign Envelope ID: 2A717C7E-B16E-4BD7-9FA9-8096E9D433A7