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2025-450-E-IT Dept-Lenovo-PC Replacement
Revised 01/24 1 [Departmental Use Only] TITLE PC Replacements FY 26 NORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter “Agreement”), made and entered into this 21st day of July, 2025, (“Effective Date”) by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and Lenovo (United States) Inc, (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to (insert type of project): PC Replacements/Laptops purchase and installation. See Exhibit A. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 2 quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) Should any documents, exhibits, or addenda be attached to this Agreement, the terms of this Agreement shall have priority in any conflict with or among the terms of such referenced documents, exhibits, or addenda. vii) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. 3. Basic Services Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 3 a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): See Exhibit B 4. Duration of Services a. Term. The term of this Agreement shall be from July 21, 2025 to July 20, 2026. b. Scheduling of Services. i) The Provider shall schedule and perform its activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be July 21, 2025. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed Seven Hundred Thousand Three Hundred Eighty-Six Dollars ($700,386.00). Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Robert Reynolds) to act as the County's representative with respect to the Project who shall have the authority to render decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 4 a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers’ Compensation Insurance, and any additional insurance as may be required by County’s Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If County’s Risk Manager determines additional insurance coverage is required such additional insurance shall consist of N/A (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days’ prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 5 c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County’s convenience and without penalty to County upon three (3) days’ notice to Provider. Upon any suspension by County, Provider shall discontinue work on the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. There are no third-party beneficiaries of this Agreement and nothing in this Agreement, express or implied, is intended to confer on any person other than the parties hereto (and their respective successors, heirs and permitted assigns), any rights, remedies, or obligations. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each Orange Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 6 County policy is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider’s performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County’s obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. In the event of a change in the County’s statutory authority, mandate or mandated functions, by state or federal legislative or regulatory action, which adversely affects County’s authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider of such limitation or change in County’s legal authority. Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 7 i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider’s Name Attention:Robert Reynolds Lenovo, Inc P.O. Box 8181 1009 Think Place Hillsborough, NC 27278 Morrisville, NC 27560 [SIGNATURE PAGE TO FOLLOW] Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Revised 01/24 8 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER: By: _________________________________ Travis Myren, County Manager By: __________________________________ William Lynch, NA Director - Svcs Printed Name and Title Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 7/23/20257/28/2025 Revised 01/24 9 ORANGE COUNTY—INTERNAL USE ONLY ______________________________________________________________________________ Finance Information Vendor Name: Lenovo Vendor Contact Person: Ryan Rand Phone: 919-968-9349 Address: 1009 Think Place City Morrisville State: NC Zip: 27560 Department: Information Technologies Amount: $700,386.00 Purpose: PC Replacements Budget Code(s): 61370035/897164/30007 - 61370035/897160/13000 - 61370035/897164/13000 Vendor # 54140 Vendor Status with NCSOS: Current - Active Vendor is a BOCC consultant: Yes No Contract Details Contract Type: New Amendment (Original Contract: ) (Most Recent Amendment ) Effective Date 7/21/2025 End Date 7/20/2026 Notice Date (Notice Purpose ) Award Approved by Board (Agenda Date: 7/8/2025); Made or Administered by Signature Authority - BOCC Express Delegation (Agenda Date: ) - Policy 9.4: Under $5,000; Service Under $90,000; Construction Under $250,000 - Budget Policy Section XV (Capital Improvement Project: PC Replacements/Laptops) Bidding Informal Bidding ($30k-$90k); Formal RFP ($90k+); Other (<$30k); Exception(# ) Department Affirmation This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. This agreement is approved as to technical form and content . Services related to this agreement have already begun or been completed. Description of the nature of the emergency condition that was addressed: Department Director’s Signature ________________________________________ Date: ________ Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Received for record retention: Office of the Clerk to the Board __________________________________________Date:________ Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 7/24/2025 7/24/2025 7/24/2025 7/25/2025 7/28/2025 Customer Name:COUNTY OF ORANGE Customer Number:1213347774 Lenovo (United States) Inc. Bid Request No.BRPNS008278959 V1 Sales Representative:Tanika Melvin Created On:18-Jun-2025 Phone Number:+19199085554 Last Updated:23-Jun-2025 Email:tmelvin@lenovo.com Quote Valid To: Lenovo Master Contract No. Customer Contract No. 17-Aug-2025 MC00027337 NC-SONC-ITS 400203- 204A Lenovo Pricing Contract: Lenovo Contract Code:CNCSM171 Thank you for requesting a quote from Lenovo. Your complete quote information is included below. Please feel free to reach me by phone or email if you need further assistance. PRODUCT AND SERVICE DETAILS Part Number Description F/B Qty Unit Price End Date Total 21LTS7YG00 Notebook ThinkPad T14s Gen 5 21LTCTO1WW F 166 1,360.00 23-Jun-2026 225,760.00 21KTS6SJ00 Notebook ThinkPad P16s Gen 3 21KTCTO1WW F 146 1,450.00 23-Jun-2026 211,700.00 63B3GAR6US ThinkVision P24h-30 23.8 inch Monitor F 312 304.75 07-Feb-2026 95,082.00 12V7S1C900 Desktop TC M90s Gen 5_Intel Q670_SFF_NON F 108 900.00 15-May-2026 97,200.00 5MS1S15311 OC_LegacyDevices CPN F 420 12.95 17-Jan-2026 5,439.00 5MS1S15310 OC_OnSite Install CPN F 420 116.44 17-Jan-2026 48,904.80 5MS1S15309 OC_Imaging and WGS CPN F 420 38.81 17-Jan-2026 16,300.20 Grand Total USD 700,386.00 CONFIGURATION DETAILS Part Number SKU (MTM_VK)Component Description Qty 21LTS7YG00 Notebook ThinkPad T14s Gen 5 21LTCTO1WW 166 5PS0G79465 SERVICE Protection 4Y KYD Add On 1 5WS0A23136 SERVICE Warranty 4Y Onsite 1 21LT_VK00061089 Country/Region USA 1 21LT_VK00028570 Preload Type Custom Image 1 21LT_VK00110011 Preload OS Windows 11 Pro 64 1 21LT_VK00154556 vPro Certified Model vPro Enterprise 1 21LT_VK00104245 Athena Certified Model No Evo Certified 1 21LT_VK00182804 Processor Intel® Core™ Ultra 5 135U vPro® Processor (E-cores up to 3.60 GHz P-cores up to 4.40 GHz) 1 21LT_VK00069954 Security Chip Setting Enabled Discrete TPM2.0 1 21LT_VK00066770 Color Grey 1 21LT_VK00085805 Electronic Privacy Filter No ePrivacy Filter 1 21LT_VK00183936 Display 14" WUXGA (1920 x 1200), IPS, Anti-Glare, Non-Touch, 45%NTSC, 400 nits, 60Hz 1 Exhibit ADocusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty 21LT_VK00061133 Graphics Integrated Graphics 1 21LT_VK00123122 Camera 5MP RGB with Microphone and Privacy Shutter 1 21LT_VK00095767 Human Presence Detection No Human Presence Detection 1 21LT_SBB0X87070 Fingerprint Reader Fingerprint Reader GY 1 21LT_VK00154970 Onboard Memory 16 GB LPDDR5X-7500MT/s (Soldered)1 21LT_SBB0Z71502 Storage Selection 512 GB SSD M.2 2280 PCIe Gen4 TLC Opal 1 21LT_VK00177315 Wireless LAN Intel® Wi-Fi 6E AX211 2x2 AX vPro® & Bluetooth® 5.3 1 21LT_VK00061518 WWAN Selection No WWAN 1 21LT_VK00085818 Wireless WAN No Wireless WAN 1 21LT_VK00085819 WWAN SIM Card No WWAN SIM Card 1 21LT_VK00061806 NFC No NFC 1 21LT_SBB0U38084 System Expansion Slots No Smart Card Reader 1 21LT_VK00183935 Battery 3 Cell Li-Polymer 58Wh 1 21LT_SBB1B67180 Power Adapter 65W USB-C Low Cost 90% PCC 2pin AC Adapter - US 1 21LT_SBB0W29147 Keyboard Backlit, Grey - English (US)1 21LT_SBB0V88740 Publication Publication - Polish/Portuguese/English 1 21LT_VK00112009 OS DPK W11 Pro 1 21LT_SBB0W92789 Preload Language CI_W11 P64-ENG 1 21LT_SBB1N40278 System Unit T14sG5ULT5 135UVP+16G+AX211 NE 1 21LT_SBB1N40293 Display Shell 14" WUXGA (1920 x 1200), IPS, Anti-Glare, Non-Touch, 45%NTSC, 400 nits, 60Hz, 5MP RGB with Microphone, Grey 1 21LT_SBB1J32894 Package Box Type Single Standard Packaging 1 21LT_VK00085807 Graphic Dongle No Graphics Dongle 1 21LT_VK00086484 Graphic Dongle 2 No Graphics Dongle 1 21LT_VK00064388 Ethernet Dongle USB-C to RJ45 1 21LT_VK00150093 Adobe Elements No Adobe Elements 1 21LT_VK00150092 Adobe Creative Cloud No Adobe Creative Cloud 1 21LT_VK00150091 Adobe Acrobat No Adobe Acrobat 1 21LT_VK00120542 Microsoft Office No Microsoft Office 1 21LT_VK00120545 Security Software No Security Software 1 21LT_VK00111980 Cloud Security Software No Cloud Security Software 1 21LT_VK00153113 Keyboard Patch No Keyboard Patch 1 21LT_VK00182802 Ethernet Dongle 2 No Ethernet Dongle 1 21LT_VK00080006 Absolute BIOS Selection BIOS Absolute Enabled 1 21LT_VK00120441 CO2 Offset Label No CO2 Offset Label 1 21LT_SBB0X70544 Microsoft Autopilot Autopilot Registration 1 21LT_VK00087787 Custom Image Type Advanced Image (ITC)1 21LT_VK00087782 Image Management Image Management 4 Year 1 21LT_VK00087770 Custom Asset Tag Enhanced Asset Tag 1 21LT_VK00087774 vPro Factory Pre- provisioning vPro Factory Pre-provisioning 1 Transparent Supply 21LT_VK00105290 No Transparent Supply Chain 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty Chain 21LT_SBB1C55329 Offering Model Relationship Model 1 21LT_VK00110994 OS Type Windows 11 Pro 1 21LT_VK00061438 GEO NA 1 21LT_SBB0X80861 Publication 2 PUB POL/POR/BUL/BRL/SPA/ENG 1 21LT_SBB1B67447 CPU Label Core vPro Enterprise 1 21LT_VK00061379 Microsoft Label Windows GML 1 21LT_SBB1B66833 ICPS ICPS Enabled 1 21LT_SBB1B67452 Region ROW 1 21LT_VK00154816 System Unit 2nd D Cover WLAN GY 1 21LT_SBB0S70558 ASCII PW Support on BIOS KBL_ID_ENG_KBLANG_409 1 21LT_VK00182474 Endpoint Management No Endpoint Management 1 21LT_VK00152051 Endpoint Management No Endpoint Management 1 21LT_VK00152053 Content Filtering No Netfilter 1 21LT_VK00185827 Recovery Software No Recovery Software 1 21LT_VK00122692 Ethernet No Wired Ethernet 1 21LT_VK00071091 Warranty 3 Year On-site 1 21LT_VK00144277 Second Security Software None 1 21LT_VK00154988 Third Security Software None 1 21LT_VK00061474 Cloud Recovery None 1 21LT_VK00087801 Hard Drive Encryption None 1 21LT_VK00087803 Premier Asset Tag None 1 21LT_VK00061481 Drop In Box None 1 21LT_VK00087794 BIOS Customization None 1 21LT_VK00087797 Digital Welcome None 1 21LT_VK00087798 Microsoft 4KHH Report None 1 21LT_VK00087799 ProvisionNow None 1 21LT_VK00087800 Laser Etch and UV Print None 1 21LT_VK00184223 Future Services 5 None 1 21LT_VK00184224 Future Services 6 None 1 21LT_VK00184225 Future Services 7 None 1 21LT_VK00184226 Future Services 8 None 1 21LT_VK00184227 Future Services 9 None 1 21LT_VK00184218 Future Services 10 None 1 21LT_VK00184219 Future Services 11 None 1 21LT_VK00184220 Future Services 12 None 1 21LT_VK00184221 Future Services 13 None 1 21LT_VK00184222 Future Services 14 None 1 21LT_VK00084910 NBWARRANTY_CARD None 1 21LT_VK00152052 Common2 2023 None 1 21LT_VK00152054 Common4 2023 None 1 21LT_VK00152055 Common5 2023 None 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty 21LT_VK00185828 T14sG5 Others2 None 1 21LT_VK00185829 T14sG5 Others3 None 1 21LT_VK00185830 T14sG5 Others4 None 1 21LT_VK00185831 T14sG5 Others5 None 1 21KTS6SJ00 Notebook ThinkPad P16s Gen 3 21KTCTO1WW 146 5PS1H31761 SERVICE PROTECTION 4Y KYD Add On 1 5WS1H31741 SERVICE WARRANTY 4Y Onsite 1 21KT_VK00061089 Country/Region USA 1 21KT_VK00028570 Preload Type Custom Image 1 21KT_VK00110011 Preload OS Windows 11 Pro 64 1 21KT_VK00154556 vPro Certified Model vPro Enterprise 1 21KT_VK00184109 Processor Intel® Core™ Ultra 5 135H vPro® Processor (E-cores up to 3.60 GHz P-cores up to 4.60 GHz) 1 21KT_VK00069954 Security Chip Setting Enabled Discrete TPM2.0 1 21KT_VK00062883 Color Black 1 21KT_VK00085805 Electronic Privacy Filter No ePrivacy Filter 1 21KT_VK00088618 Color Calibration No Factory Color Calibration 1 21KT_VK00095767 Human Presence Detection No Human Presence Detection 1 21KT_VK00122991 Display 16" WUXGA (1920 x 1200), IPS, Anti-Glare, Non-Touch, 45%NTSC, 300 nits, 60Hz 1 21KT_VK00184255 Graphics NVIDIA RTX™ 500 Ada Generation Laptop GPU 4GB GDDR6 1 21KT_VK00123122 Camera 5MP RGB with Microphone and Privacy Shutter 1 21KT_SBB0S71705 Fingerprint Reader Fingerprint Reader BK 1 21KT_SBB1K66589 DIMM Memory 16 GB DDR5-5600MT/s (SODIMM)1 21KT_SBB0Z71502 Storage Selection 512 GB SSD M.2 2280 PCIe Gen4 TLC Opal 1 21KT_VK00177315 Wireless LAN Intel® Wi-Fi 6E AX211 2x2 AX vPro® & Bluetooth® 5.3 1 21KT_VK00061518 WWAN Selection No WWAN 1 21KT_VK00085818 Wireless WAN No Wireless WAN 1 21KT_VK00085819 WWAN SIM Card No WWAN SIM Card 1 21KT_VK00061806 NFC No NFC 1 21KT_SBB0L63972 System Expansion Slots No Smart Card Reader 1 21KT_SBB1K91862 Battery 3 Cell Li-Polymer 75Wh 1 21KT_VK00123006 Rapid Charge Rapid Charge 1 21KT_VK00156704 Power Adapter 135W USB-C Slim 90% PCC 3pin AC Adapter - US 1 21KT_SBB0Y68715 Keyboard Backlit, Black with Number Pad - English (US)1 21KT_SBB0V88740 Publication Publication - Polish/Portuguese/English 1 21KT_VK00112009 OS DPK W11 Pro 1 21KT_SBB0W92789 Preload Language CI_W11 P64-ENG 1 21KT_SBB1N85036 System Unit P16sG3 ULT5 135HVP 500+211 PL 1 16" WUXGA (1920 x 1200), IPS, Anti-Glare, Non-Touch, 45%NTSC, 300 nits, 60Hz, 5MP 21KT_SBB1N85040 Display Shell 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty RGB with Microphone, Black 21KT_SBB1J32894 Package Box Type Single Standard Packaging 1 21KT_VK00085807 Graphic Dongle No Graphics Dongle 1 21KT_VK00086484 Graphic Dongle 2 No Graphics Dongle 1 21KT_VK00085806 Ethernet Dongle No Ethernet Dongle 1 21KT_VK00150093 Adobe Elements No Adobe Elements 1 21KT_VK00150092 Adobe Creative Cloud No Adobe Creative Cloud 1 21KT_VK00150091 Adobe Acrobat No Adobe Acrobat 1 21KT_VK00120542 Microsoft Office No Microsoft Office 1 21KT_VK00120545 Security Software No Security Software 1 21KT_VK00111980 Cloud Security Software No Cloud Security Software 1 21KT_VK00153113 Keyboard Patch No Keyboard Patch 1 21KT_VK00080006 Absolute BIOS Selection BIOS Absolute Enabled 1 21KT_SBB0X70544 Microsoft Autopilot Autopilot Registration 1 21KT_VK00120441 CO2 Offset Label No CO2 Offset Label 1 21KT_VK00087787 Custom Image Type Advanced Image (ITC)1 21KT_VK00087782 Image Management Image Management 4 Year 1 21KT_VK00087770 Custom Asset Tag Enhanced Asset Tag 1 21KT_VK00087774 vPro Factory Pre- provisioning vPro Factory Pre-provisioning 1 21KT_VK00105290 Transparent Supply Chain No Transparent Supply Chain 1 21KT_SBB1C55329 Offering Model Relationship Model 1 21KT_VK00110994 OS Type Windows 11 Pro 1 21KT_VK00061438 GEO NA 1 21KT_SBB0X80861 Publication 2 PUB POL/POR/BUL/BRL/SPA/ENG 1 21KT_SBB1B67447 CPU Label Core vPro Enterprise 1 21KT_VK00061379 Microsoft Label Windows GML 1 21KT_SBB1B66833 ICPS ICPS Enabled 1 21KT_SBB1B67452 Region ROW 1 21KT_SBB1N52841 System Unit 2nd D Cover NWW AL BK 1 21KT_SBB0S70558 ASCII PW Support on BIOS KBL_ID_ENG_KBLANG_409 1 21KT_VK00182474 Endpoint Management No Endpoint Management 1 21KT_VK00177309 Content Filtering No Netfilter 1 21KT_VK00185256 Digital Learning Horus No Digital Learning Horus 1 21KT_VK00122702 Ethernet Wired Ethernet 1 21KT_VK00071091 Warranty 3 Year On-site 1 21KT_VK00144277 Second Security Software None 1 21KT_VK00154988 Third Security Software None 1 21KT_VK00087799 ProvisionNow None 1 21KT_VK00087798 Microsoft 4KHH Report None 1 21KT_VK00061474 Cloud Recovery None 1 21KT_VK00087801 Hard Drive Encryption None 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty 21KT_VK00087803 Premier Asset Tag None 1 21KT_VK00061481 Drop In Box None 1 21KT_VK00087794 BIOS Customization None 1 21KT_VK00087797 Digital Welcome None 1 21KT_VK00184223 Future Services 5 None 1 21KT_VK00184224 Future Services 6 None 1 21KT_VK00184225 Future Services 7 None 1 21KT_VK00184226 Future Services 8 None 1 21KT_VK00184227 Future Services 9 None 1 21KT_VK00184218 Future Services 10 None 1 21KT_VK00184219 Future Services 11 None 1 21KT_VK00184220 Future Services 12 None 1 21KT_VK00184221 Future Services 13 None 1 21KT_VK00184222 Future Services 14 None 1 21KT_VK00087800 Laser Etch and UV Print None 1 21KT_VK00184253 Service Withdrawn None 1 21KT_VK00084910 NBWARRANTY_CARD None 1 21KT_VK00177308 Common1 2024 None 1 21KT_VK00177310 Common3 2024 None 1 21KT_VK00177311 Common4 2024 None 1 21KT_VK00177312 Common5 2024 None 1 21KT_VK00185257 P16sG3 Others2 None 1 21KT_VK00185258 P16sG3 Others3 None 1 21KT_VK00185259 P16sG3 Others4 None 1 21KT_VK00185260 P16sG3 Others5 None 1 12V7S1C900 Desktop TC M90s Gen 5_Intel Q670_SFF_NON 108 5PS0V07813 SERVICE PROTECTION 4Y KYD Add On 1 5WS0V07834 SERVICE WARRANTY 4Y Onsite 1 12V7_VK00060537 Country/Region USA 1 12V7_VK00009604 Preload Type Custom Image 1 12V7_VK00109937 Preload OS Windows 11 Pro 64 1 12V7_SBB0P69687 Preload Language CI_W11 P64-ENG 1 12V7_SBB1H09357 Platform Small Form Factor, 260W 90% Power Supply 1 12V7_SBB1H09417 Motherboard RPL Q670 1 12V7_SBB1K31248 Processor 14th Generation Intel® Core™ i5-14500 vPro® Processor (E-cores up to 3.70 GHz P- cores up to 5.00 GHz) 1 12V7_SBB1H06984 DIMM Memory 16 GB DDR5-4400MHz (UDIMM)1 12V7_SBB1B56269 Second Storage Selection 512 GB SSD M.2 2280 PCIe Gen4 TLC Opal 1 12V7_VK00074570 Second Hard Drive Bracket No Second Hard Drive Bracket 1 12V7_SBB0N08541 Optical Drive Slim DVD Rambo 9.0mm 1 12V7_VK00060540 Graphics Integrated Graphics 1 12V7_VK00112709 Flexible I/O Port No Flexible I/O Port 1 12V7_VK00069770 Graphic Dongle No Graphics Dongle 1 12V7_VK00070962 Second Graphic Dongle No Second Graphics Dongle 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty 12V7_VK00081225 Third Graphic Dongle No Third Graphics Dongle 1 12V7_VK00182756 Fourth Graphic Dongle No Fourth Graphics Dongle 1 12V7_VK00016897 Ethernet Integrated Ethernet 1 12V7_VK00084266 Internal Speakers Internal Speaker 1 12V7_VK00060648 Media Card Reader No Media Card Reader 1 12V7_VK00062518 Smart Cable Clip No Smart Cable Clip 1 12V7_VK00081202 Chassis E-Lock No Chassis E-Lock 1 12V7_VK00074572 Vertical Stand No Vertical Stand 1 12V7_VK00123316 Intelligent Cable No Intelligent Cable 1 12V7_VK00062378 Keyboard USB, Traditional, Black - English (US)1 12V7_SBB0L52928 Mouse USB Calliope Mouse (Black)1 12V7_VK00085235 Default USB Port 1 x USB-C, 4 x Front USB, 4 x Rear USB 1 12V7_VK00070959 Optional USB Port No Optional USB Port 1 12V7_VK00070963 Second Optional USB Port No Second Optional USB Port 1 12V7_VK00105288 Third Optional USB Port No Third Optional USB Port 1 12V7_VK00077671 Rear Com Port No Rear Com Port 1 12V7_VK00077672 Second Rear Com Port No Second Rear Com Port 1 12V7_VK00070960 Parallel Cable No Parallel Cable 1 12V7_SBB1B54898 Wireless LAN Intel® Wi-Fi 6 AX201 2x2 AX & Bluetooth® 5.1 or above 1 12V7_VK00074542 Chassis Intrusion Switch No Chassis Intrusion Switch 1 12V7_VK00075178 TUV Low Noise Certificate No TÜV Low Noise Certificate 1 12V7_VK00074564 Dust Shield No Dust Shield 1 12V7_VK00104763 EPEAT Gold Certificate No EPEAT Gold Certificate 1 12V7_VK00074569 Recovery USB No Recovery USB 1 12V7_VK00108174 CO2 Neutral Label No CO2 Neutral Label 1 12V7_SBB1A18688 Publication Publication - English/Polish/Portuguese 1 12V7_VK00077377 Bulk Package No Bulk Package 1 12V7_VK00060649 Microsoft Office No Microsoft Office 1 12V7_NPR0005 Adobe No Adobe 1 12V7_VK00074635 Adobe Acrobat No Adobe Acrobat 1 12V7_VK00074571 Security Software No Security Software 1 12V7_VK00140956 Second Security Software No Second Security Software 1 12V7_VK00154929 Third Security Software No Third Security Software 1 12V7_VK00137719 Cloud Security Software No Cloud Security Software 1 12V7_VK00083388 Absolute BIOS Selection BIOS Absolute Enabled 1 12V7_VK00086648 ITC Custom Image Type ADVANCED_IMAGE_ITC 1 12V7_SBB0X61122 Microsoft Autopilot Autopilot Registration 1 12V7_VK00086567 Custom Asset Tag ENHANCED_ASSET_TAG 1 vPro Factory Pre- 12V7_VK00086571 VPRO_FACTORY_PRE-PROVISIONING 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty provisioning 12V7_VK00086584 Image Management IMAGE_MANAGEMENT_4_YEAR 1 12V7_SBB0F52821 Model Type Derive Mexico NOM Mark 1 12V7_SBB1Q66714 M.2 Bracket M.2 Bracket 1 12V7_VK00088069 HDD2_Type M.2 SSD 2280 Card OPAL 1 12V7_VK00088077 ESLABEL No Energy Star 1 12V7_VK00031830 KB TYPE USB Traditional KB BK 1 12V7_NPR0230 Platformtype SFF 1 12V7_SBB0T15048 Package PKG SFF WW 1 12V7_SBB1C50525 OS DPK W11 Pro DPK WW 1 12V7_VK00071118 Warranty 3 Year On-site 1 12V7_VK00078549 Storage Selection None 1 12V7_VK00078550 Third Storage Selection None 1 12V7_VK00086594 Hard Drive Encryption NONE 1 12V7_VK00086596 Premier Asset Tag None 1 12V7_VK00086587 BIOS Customization NONE 1 12V7_VK00183806 Digital Welcome None 1 12V7_VK00086591 Future Services 2 NONE 1 12V7_VK00086592 Future Services 3 NONE 1 12V7_VK00086593 Laser_Etch and UV_Print NONE 1 12V7_VK00184211 Future Services 5 None 1 12V7_VK00184212 Future Services 6 None 1 12V7_VK00184213 Future Services 7 None 1 12V7_VK00184214 Future Services 8 None 1 12V7_VK00184215 Future Services 9 None 1 12V7_VK00184206 Future Services 10 None 1 12V7_VK00184207 Future Services 11 None 1 12V7_VK00184208 Future Services 12 None 1 12V7_VK00184209 Future Services 13 None 1 12V7_VK00184210 Future Services 14 None 1 12V7_VK00070953 ITC Drop in Box None 1 12V7_VK00070952 Cloud Recovery None 1 12V7_VK00182757 Endpoint Management NONE 1 12V7_VK00182758 ThinkCentre Customization NONE 1 12V7_VK00182760 PATREKS_MOTHERS12 NONE 1 12V7_VK00182761 PATREKS_MOTHERS13 NONE 1 12V7_VK00182762 PATREKS_MOTHERS14 NONE 1 12V7_VK00182763 PATREKS_MOTHERS15 NONE 1 12V7_VK00182764 PATREKS_MOTHERS16 NONE 1 12V7_VK00182765 PATREKS_MOTHERS17 NONE 1 12V7_VK00182766 PATREKS_MOTHERS18 NONE 1 12V7_VK00182767 PATREKS_MOTHERS19 NONE 1 12V7_VK00182768 PATREKS_MOTHERS2 NONE 1 12V7_VK00182769 PATREKS_MOTHERS20 NONE 1 12V7_VK00182770 PATREKS_MOTHERS3 NONE 1 Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Part Number SKU (MTM_VK)Component Description Qty 12V7_VK00182771 PATREKS_MOTHERS4 NONE 1 12V7_VK00182772 PATREKS_MOTHERS5 NONE 1 12V7_VK00182773 PATREKS_MOTHERS6 NONE 1 12V7_VK00182774 PATREKS_MOTHERS7 NONE 1 12V7_VK00182775 PATREKS_MOTHERS8 NONE 1 12V7_VK00182776 PATREKS_MOTHERS9 NONE 1 12V7_VK00018558 HDD1_Type NONE 1 12V7_VK00080148 HDD3_Type None 1 12V7_VK00016885 China Energy Categogy None 1 TERMS AND CONDITIONS Prices quoted are valid through 17-Aug-2025 but are subject to change due to events outside Lenovo's reasonable control which may necessitate a price increase, including but not limited to price increases directly or indirectly caused by changes in taxes, tariffs, import/export quotas, or other market changes. Unless specifically identified in this quote, pricing quoted does not include applicable taxes, fees, tariffs, changes due to import/export quotas, or other charges which may be imposed on the items purchased. Unless there is a specific written agreement between purchaser and Lenovo, all purchases are subject to the Lenovo Terms and Conditions (the "Lenovo Terms") displayed at the following internet address: https://static- assets.lenovo.com/pdf/SSG_Commercial_Terms_and_Conditions.pdf The terms of this price quote shall supersede any conflicting terms contained in a customer purchase order. Any conflicting or additional terms contained in such purchase order are not valid and will not be considered a part of any agreement between the parties related to this quote, its acceptance, or Lenovo's acceptance of a related order. Thank you for choosing Lenovo! Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC Solutions and Services Group Statement of Work for Orange County, NC Government This Statement of Work (“SOW”) for Deployment Services is made by and between Orange County, North Carolina a political subdivision of the State of North Carolina, with offices located at 300 West Tryon Street, Hillsborough, NC 27278 (“Customer” or “County”), and Lenovo (United States) Inc., a Delaware corporation with offices at 8001 Development Drive, Morrisville, North Carolina 27560 (“Lenovo”) and incorporates the terms and conditions of Services Agreement referenced above (“Base Agreement”). All terms and conditions of the Services Agreement shall apply to this SOW as if fully set forth herein, unless otherwise expressly stated in this SOW. Customer and Lenovo may be referred to collectively in this Agreement as “Parties” and individually as “Party”. 1 Scope of Work Lenovo shall provide comprehensive Deployment Services for 405 Windows devices and their associated monitor(s), docks, keyboard, and mouse across a maximum of 25 designated locations in Orange County, NC., for the Customer Orange County Information Technology (OCIT), that consists of the following (collectively, the “Services”): 1.1 Imaging and soft preparation at Provider facility: 1.1.1 Accepting and inventorying devices. 1.1.2 Unpacking and testing for functionality. 1.1.3 Soft imaging (Windows Imaging) 1.1.4 Trash removal from packaging material 1.1.5 Receive and store devices at facility for up to three (3) months until deployment at no additional charge. 1.2 On-Site Deployment and Installation: 1.2.1 Delivery of devices to designated locations. 1.2.2 On-site installation. Estimated installation time: 2 hours per device. If the time will exceed two (2) hours, Lenovo should contact OCIT Help Desk to obtain approval to complete deployment. Provider will not charge for incomplete or unfinished installations. 1.2.3 A clear escalation path will be defined and provided along with a list of key contacts, their contact email and phone numbers, should escalation become necessary 1.2.4 The basic system components for the project may include the system unit, monitor, dock, keyboard, and mouse. 1.2.5 As a part of the installation, Provider will identify any “Defective on Arrival” (DOA) Lenovo hardware to the OCIT POC. 1.2.6 Remove all packaging material from end user’s desk. 1.3 Data Transfer and Software Download: 1.3.1 Transfer of user data from old devices to new ones (onsite or at the Provider facility, per customer preference). 1.3.2 Installation and configuration of software. 1.3.3 Ensuring proper functionality of devices after data transfer 1.3.4 Establish, configure and verify connectivity to network, domain and deployment resources/shares, and the LAN at time of re-installation. 1.4 Retired Equipment Handling: 1.4.1 Collection and consolidation of all retired devices from designated locations. 1.4.2 Technician to follow standard chain of custody and hand off to Customer staff for secure storage. 1.4.3 Removal and delivery of retired equipment to the Customer’s designated warehouse location within Orange County. 1.4.4 Trash removal for any packaging or unused items. 1.5 Maintenance of Logs and Manifests: 1.5.1 Recording detailed installation logs, including device serial numbers and deployment details, on a shared document provided by the Customer. 1.5.2 Ensuring logs are updated in real-time for accurate tracking and inventory management. Exhibit BDocusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC 1.6 Out of Scope: Services do not include any of the following items: 1.6.1 Image testing and verification. 1.6.2 Etching Services. 1.6.3 Facility or infrastructure work such as network cabling. 1.6.4 Troubleshooting any application. 1.6.5 Customization of Operating System or any application software. 1.6.6 Scripting for any application installations. 1.6.7 Reimaging of any de-installed system onsite. 1.6.8 End User Training is out of scope. 1.6.9 No physical moving of furniture 1.6.10 Any Services or Deliverables not explicitly included in Section 1, whether Customer thinks are included by implication, suggestion, or otherwise, shall be deemed to be excluded from this Agreement. 1.6.11 The purchase terms, descriptions and prices of any Lenovo hardware products (“Products”) that may be related to the Services addressed in this SOW. 1.6.12 Old devices will not be wiped 1.6.13 Performing any type of backup of the operating system or user information. Lenovo is only responsible for the transfer of the specified information. Lenovo assumes no responsibility for any loss of data due to reliance on Customer's existing backup solution. 1.6.14 Reconnecting personal devices to the new Devices 1.7 Service Delays Delays that prevent Lenovo from performing Services as scheduled may result in additional charges to Customer. Customer will not be liable for any delays not caused by Customer. Any delays will promptly be communicated and evaluated during the weekly cadence call to discuss the impact on the Services being provided. 1.8 Additional Service Terms 1. All Services will be performed Monday through Friday during local business hours unless otherwise agreed. 2. Lenovo may charge for, as agreed upon in writing by Customer, additional services not included in this SOW. 3. No work outside of what is listed in this SOW shall be completed without prior written authorization by Lenovo and Customer’s authorized personnel. 4. Delays caused by the County that prevent Lenovo from performing services as scheduled may result in additional charges. 5. Lenovo will communicate with department contacts directly for scheduling one (1) week in advance of appointments; appointments to be scheduled by 24-hour period at maximum. Rescheduling requests to the individual customers should be at least 24 hours in advance. 6. All installation locations will reside within Orange County, NC. Any locations outside of Orange County, NC will require a PCR (Project Change Request) to capture the change in scope. 7. The total number of devices for this project (405 Devices) is subject to a permissible variance of up to five percent (5%), provided such variance is requested by the Customer. 8. This SOW may be used for annual PC deployments in subsequent years, provided that the Term of the SOW is extended in accordance with Section 6. The specific number of locations and quantity of devices for each deployment year shall be formally defined through a Project Change Request (PCR), allowing flexibility to adjust the deployment plan as needed. 2 Roles and Responsibilities 2.1 Customer Responsibilities 2.1.1 The County will provide a Windows image for installation. 2.1.2 If Services are to be performed at the Customer site i. locations will have their Devices delivered in bulk quantities in advance of scheduled install dates by Provider. ii. users may need to reconfigure personalized settings, as not all settings may Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC transfer during the process. 2.1.3 Designate a Point of Contact (“POC”) for all communications related to Services under this SOW as showed in Attachment B, who possesses the authority to approve and act on behalf of Customer in all matters. Lenovo shall be excused from its performance obligations if Customer fails to promptly provide necessary approvals, which includes signatures required upon delivery. 2.1.4 Provide information requested by Lenovo deliver Services including, but not limited to: i. key technical contacts with telephone and email information prior to and during the Term of Services being delivered, ii. information about Customer software products, iii. applicable process documentation, iv. cooperation with the development of test plan, as needed. 2.1.5 Provide full-time qualified, knowledgeable personnel capable of: (a) performing County obligations; (b) making timely decisions necessary to move the Services forward; and (c) actively supporting and collaborating with Lenovo to optimize its execution of the Services. 2.1.6 Provide at least one technical contact with system administration responsibilities for the duration of the Services. 2.1.7 Customer will provide all necessary hardware/software/licensing. 2.1.8 Customer will provide the necessary OCIT personnel with access to the buildings/rooms where the Service will be performed and any necessary security (as applicable) including any special parking permits for ease of access to the sites, including dock access outside and within buildings. 2.1.9 Customer will provide internal OCIT support as reasonably needed to ensure project can be implemented on a continuous basis without interruption or impact from Customer end users so that technician can support tasks and assumptions in this agreement. 2.1.10 Provide Lenovo with a safe work environment and full unrestricted access to all non- sensitive locations as required for work completion. Sensitive locations, as defined by regulation or law (CJIs, HIPAA, etc.), will require an escort. Escort will be provided by either a designated member of the department or OCIT. 2.1.11 Customer will have sufficient space and power outlets to perform the Service. 2.1.12 The Customer must provide Lenovo with the following technology access(es) required for the Services: i. Internet access ii. silent install scripts for application installs, where required, iii. applicable unique user IDs and passwords iv. Provider will be required to use Duo MFA v. Hardware and account information for remote access to Customer’s network to complete the imaging process. 2.1.13 Customer will provide general project communication to Orange County staff/users, via Everyone emails, website, Dept Head meetings, Liaison meetings. 2.1.14 Customer will supply list of computers to be replaced, replacement types, their locations and department contacts, all information must be provided at least 5 business days in advance, as agreed upon by the Parties. 2.1.15 Customer will outline their installation schedule requirements prior to Lenovo hardware product shipment and start of these services, and technicians arriving on site. 2.1.16 Customer will provide Lenovo with the full address, on-site contact name, phone number, e-mail address and any special access instructions for each location where the Services in this SOW are to be performed. 2.1.17 Customer must provide all required cables including but not limited to power and Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC Ethernet cables. 2.1.18 Safeguard County data (including but not limited to confidential information, password protection, encryption, data backup, etc.) prior to Service by Lenovo. In no event shall Lenovo assume any risk or liability for data loss. 2.1.19 Be responsible for promptly obtaining and providing to Lenovo all Required Consents necessary for Lenovo to provide the Services described in this Agreement. A Required Consent means any consents or approvals required to give Lenovo and its subcontractors the right or license to access the locations where the Services are to be performed and to access, use and/or modify (including creating derivative works) the hardware, software, firmware, and other products, without infringing the ownership or license rights (including patent and copyright) of the providers or owners of such products. Lenovo shall be excused from its performance obligations in the event that County fails to promptly provide any Required Consents. 2.1.20 County will provide regular communication to Lenovo on technician performance in weekly review meetings. 2.1.21 Supply necessary information or instructions for specific software or image installation. 2.1.22 Customer is responsible for troubleshooting all network connectivity problems to resolve general and network connectivity issues. 2.1.23 Customer is responsible for compatibility of all hardware and software to be installed as a part of this service. 2.1.24 Customer is responsible for customizing or setting of user preferences. 2.1.25 Customer must provide a script for the install, if applicable. 2.1.26 If product is to be connected to the Customer's network, Customer will supply the necessary network configuration (i.e. TCP/IP address, etc.} prior to or when Lenovo arrives on-site to perform the installation. 2.2 Lenovo Responsibilities 2.2.1 Provide a POC to act as the single point of contact and liaison between all parties for the Customer, who will have the authority to act on behalf of Lenovo in all matters regarding this SOW. This POC will: i. Schedules an introductory call between Parties to exchange contact information and reviews the project scope with all Parties. ii. Provider will put together a formal project plan including any applicable technician instructions, an outline and sample of the tracking and reporting format, including skill level of the technicians for customer review prior to the engagement iii. Customer information or data which is obtained or otherwise accessed in the performance of this SOW will be held in confidence and will not be disclosed to any third party, employees, or agents. iv. Provide a list of the key technical contacts with telephone and email contact information for the Term of the Services being delivered, v. Aid Customer in resolving identified issues at Customer’s request (additional charges may apply). vi. Work with the warehouse team to identify and/or assist with any issues that may arise, such as Defective on Arrival (DOA) Devices, vii. Ensure all service level agreements that have been agreed upon are being met throughout the Term, viii. Schedules and facilitate a weekly cadence call between Parties to assess the performance and progress with POC and OCIT until project close. Lead discussions on planning and scheduling, implementation, and any resources needed. ix. Provides confirmation and tracking information for new shipments received at the warehouse. x. Maintain detailed documentation throughout the Term on Services being provided and, if applicable, any escalations. xi. Lead the resolution process for issues, risks, or escalations that Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC may arise. xii. Prepare a monthly summary to be used in the quarterly executive summary review based on requirements outlined in the SOW and information gathered from weekly cadence calls. xiii. Provides final Deliverables to the Customer and receives Customer approval on the completion of the SOW. 2.3 Personnel 2.3.1 Each Party is responsible for the supervision, direction, control, and compensation of its respective personnel. 2.3.2 Lenovo personnel used in the performance of Services shall be determined by Lenovo in its sole discretion. 2.3.3 Lenovo will provide adequate staffing and resources necessary for the successful completion of the project. 2.3.4 By signing the Base Agreement, the Customer agrees and approves that Lenovo is subcontracting part of the Services provided under this SOW to Cell Tech Inc. (“Service Provider”). 3 Licensing Customer shall ensure that all software furnished to Lenovo complies with applicable license agreements and copyright laws. Customer shall be responsible for and pay all fees, charges, and costs related to such software. Customer shall defend, hold harmless and indemnify Lenovo, including its affiliates, subcontractors, suppliers, and distributors, from and against all claims, suits, actions, proceedings and any resulting liabilities, damages, expenses, costs, and judgments, including attorneys’ fees, arising out of or in connection with any software furnished by Customer to Lenovo. If Customer’s Image requires Linux or other non-Lenovo open-source programs, Customer affirms that the Linux and other non-Lenovo open-source software are licensed to Customer by the distributor of such software. Lenovo does not provide a license for Linux or any other non-Lenovo open-source software to Customer. Customer shall look solely to third parties for resolution of all matters related to such software. These terms prevail over any conflicting terms in any other Lenovo Agreements which include but are not limited to the Base Agreement, Lenovo hardware products, services, or Statements of Work. 4 Change Management Process 4.1 This SOW may only be changed as set forth in Section 9 of the Base Agreement, using the Project Change Request Form (“PCR” Form) attached hereto as Attachment A, which shall be used to initiate the change process. In no event shall Lenovo be required to implement any change to Services in this SOW until a PCR has been signed by an authorized representative of both Parties. 4.2 The Party proposing the change will initiate documenting the request using the PCR Form. 4.3 Both Parties will, in good faith, mutually review the proposed Project Change Request and will: 4.3.1 Approve the PCR 4.3.2 Agree to further discussion; or 4.3.3 Reject the PCR with communication of the reason for the rejection. 4.4 When Parties agree to the requested change, the authorized representative from each Party will sign the PCR Form, with the changes becoming effective upon signing. 5 Pricing and Payment 5.1 Unless otherwise agreed upon in writing by Parties, Customer purchase order must be received prior to beginning the Services. Customer’s purchase order shall include (at a minimum): 5.1.1 Customer purchase order number 5.1.2 Date of Service 5.1.3 Brief description of Services to be provided 5.1.4 Part number (if applicable) Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC 5.1.5 Price of Services to be provided 5.2 Customer shall pay the fees for Services as specified in the table below. The total fees due and payable under this SOW ("Total Fees") include both fees for Lenovo’s performance of work and any other related costs in performance of the SOW. Unless otherwise specified, the Customer will pay the fees in accordance with the terms agreed upon in the Base Agreement. Invoicing for services completed under this SOW will include the date that the service was performed, a summary of the services performed, the identification of the devices involved in the work, and the number of devices billed for each invoice. Completed services performed under this SOW will be invoiced monthly based on the completion of work. Service Description Services PN Price Billing Unit Quantit y Imaging and White-Glove services 5MS1S15309 $38.81 Per Unit 405 OnSite Install 5MS1S15310 $116.44 Per completed Unit (up to 2 hrs/per unit) 405 Handling of retired equipment 5MS1S15311 $12.94 Per Unit 405 6 Term and Termination 6.1 This SOW is effective on the date the Base Agreement is signed by both Parties (“Effective Date”). 6.2 The term of this SOW shall be as set forth in Section 4 of the Base Agreement (the “Term”). The Term may extend upon agreement in writing by both Parties unless terminated in accordance with the Base Agreement. If the Term is extended, Lenovo may adjust the Total Fees included in this SOW annually to be captured through the Change Management Process. 6.3 In the event of a termination for any reason, the Customer agrees to pay Lenovo for: 6.3.1 all Services Lenovo provides, and any intellectual property Lenovo delivers through SOW termination. 6.3.2 all expenses Lenovo incurs through SOW termination; and 6.3.3 any charges Lenovo incurs in terminating the Service (freight back to Customer, any inventory left at Lenovo warehouse, transition fees, or termination fees). 7 Survival Any terms of this SOW which by their nature survive the expiration, termination, or cancellation of this SOW shall survive the expiration or termination of this SOW. 8 Attachments The following documents are incorporated herein and made a part of this SOW: Attachment A: Project Change Request Attachment B: Technical Contact information [End of Exhibit B] Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC Attachment A: Project Change Request (PCR) Form GENERAL INFORMATION PCR Number: Financial Approval Create Date: Approval Date: PCR Title: Agreement/SOW Title: Customer or Vendor Name: Name: Email: Phone: Change Initiator: (prepared by) Name: Email: Phone: SCOPE OF CHANGE Reason for Change: (Include description of existing state) Description of Desired Change: Effect of Change: (Include description of impact if implemented and if NOT implemented) In the fields below, identify impact to Budget, Schedule, Quality, Quantity, Resources, and Cost; insert n/a if not applicable Budget: Schedule: Quality: Quantity: Resources: Cost: Cost to be paid by: SIGNATURE Upon signatures by both parties the SOW identified above shall be amended as described herein. For Lenovo Customer Signature Signature: Printed Name: Printed Name: Title: Title: Date: Date: Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Lenovo (United States) Inc. Statement of Work for Orange County, NC Attachment B Technical Contact Information Customer or Lenovo Name Phone Number Role Email Customer Persona1 XX XX-XXX-XXX PC Specialist Persona1@company.com Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 INSTRUCTIONS TO VENDORS: 1. THIS IS NOT A PURCHASE ORDER. Do not make shipment until you have received an official order from the using agency. 2. Invoices should be made out to the using agency and forwarded directly to them for payment 3. The exact items certified and ordered must be shipped. No substitutions shall be made without prior approval of the using agency. 4. Applicable North Carolina sales and use tax shall be added to invoices as a separate item. 5. Please note the contract award description above: the contract awarded to you may be a portion of the contract rather than the complete contract. Rev. 2018/03/16 Statewide IT Procurement Office Certification of Award THIS IS NOT A PURCHASE ORDER STATE TERM CONTRACT NO: 204A File No. 501341-000 Please reference this State Term Contract Number for any Purchase Order, Invoice or Correspondence TO: David Mathias, Robert Reynolds DATE: 7/15/2025 Orange County REQUISITION NO.: Email DELIVERY: FOB Destination In accordance with the requirements of N.C.G.S. §143B-1350, we certify a contract of the items listed below to be ordered by you. Issue the order immediately and directly to the vendor listed, giving complete shipping instructions. Order only the item(s) listed and the quantity(ies) as shown in the contract document. Price(s) includes delivery to destination. Read the contract in its entirety including the attached Terms and Conditions to be aware of any action necessary on your part. Commodity Number:4321 Lenovo – Thinkpads, Desktops and Imaging – 204A TOTAL = $700,386.00 In accordance with NC State Term Contract 204A and the following (HP Quote# BRPNS008278959). Vendor: Lenovo (State Contract 204A) 8001 Development Drive Morrisville, NC 27560 Beverly Satterfield Beverly Satterfield Strategic Sourcing Statewide IT Procurement Office STATE OF NORTH CAROLINA Department of Information Technology Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503 Holder Identifier : 7777777707070700077763616065553330763735764015474607762215770634132071660557146323320716045773247451007704011752234750077224355324541320774265151223257007360231552234530077727252025773110777777707000707007 6666666606060600062606466204446200602222606004222006202004042260200062202062620402220622002406224022006000206262040020062200060620400020600200426220060006222046202642040066646062240664440666666606000606006Certificate No : 570113583104 CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 06/24/2025 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. PRODUCER Aon Risk Services Northeast, Inc. New York NY Office One Liberty Plaza 165 Broadway, Suite 3201 New York NY 10006 USA PHONE(A/C. No. Ext): E-MAILADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # (866) 283-7122 INSURED 10120Everest National Insurance CoINSURER A: 16535Zurich American Ins CoINSURER B: INSURER C: INSURER D: INSURER E: INSURER F: FAX(A/C. No.):800-363-0105 CONTACTNAME: Lenovo (United States) Inc. 8001 Development Drive Morrisville NC 27560-8105 USA COVERAGES CERTIFICATE NUMBER:570113583104 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.Limits shown are as requested POLICY EXP (MM/DD/YYYY)POLICY EFF (MM/DD/YYYY)SUBRWVDINSR LTR ADDL INSD POLICY NUMBER TYPE OF INSURANCE LIMITS COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR POLICY LOC EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurrence) MED EXP (Any one person) PERSONAL & ADV INJURY GENERAL AGGREGATE PRODUCTS - COMP/OP AGG X X X GEN'L AGGREGATE LIMIT APPLIES PER: $2,000,000 $2,000,000 $2,000,000 $4,000,000 $4,000,000 B 05/31/2025 05/31/2026 SIR applies per policy terms & conditions GLO654010016 PRO- JECT OTHER: AUTOMOBILE LIABILITY ANY AUTO OWNED AUTOS ONLY SCHEDULED AUTOS HIRED AUTOS ONLY NON-OWNED AUTOS ONLY BODILY INJURY ( Per person) PROPERTY DAMAGE (Per accident) X BODILY INJURY (Per accident) $2,000,000B05/31/2025 05/31/2026 COMBINED SINGLE LIMIT (Ea accident)BAP 5096306 07 EXCESS LIAB X OCCUR CLAIMS-MADE AGGREGATE EACH OCCURRENCE DED $10,000,000 $10,000,000 $10,000 05/31/2025UMBRELLA LIABA 05/31/2026XC5CU00355251 RETENTIONX X E.L. DISEASE-EA EMPLOYEE E.L. DISEASE-POLICY LIMIT E.L. EACH ACCIDENT $1,000,000 X OTH-ERPER STATUTEB05/31/2025 05/31/2026 All Other States WC654254117B 05/31/2025 05/31/2026 $1,000,000 Y / N (Mandatory in NH) ANY PROPRIETOR / PARTNER / EXECUTIVE OFFICER/MEMBER EXCLUDED?N / AN WI and NE WORKERS COMPENSATION AND EMPLOYERS' LIABILITY If yes, describe under DESCRIPTION OF OPERATIONS below $1,000,000 WC654010217 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) RE: IFB Number: ITS-400203 Microcomputers, Peripherals, and Related Services. Orange County is included as Additional Insured in accordance with the policy provisions of the General Liability policy. CANCELLATIONCERTIFICATE HOLDER AUTHORIZED REPRESENTATIVEOrange County 300 W. Tryon St. Hillsborough NC 27278-2499 USA ACORD 25 (2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Docusign Envelope ID: D0E10425-A463-4BAC-BB4D-70F638182503