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HomeMy WebLinkAbout2025-393-E-Emergency Svc-IEM-Comprehensive Emergency Operations Plan Contract Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 ORANGE COUNTY-INTERNAL USE ONLY Finance Information Vendor Name: IEM Vendor Contact Person: Ana Maria del Pino Phone: (787)417-7224 Address: 5420 Wade Park Blvd Suite 140 City Raleigh State:NC Zip:27607 Department: Emergency Services Amount: $169,766 Purpose: Comprehensive Emergency Operations Plan Contract Budget Code(s): 30750020 630000 71049 /10750120 630000 Vendor#69017 Vendor Status with NCSOS:Active Vendor is a BOCC consultant: ❑Yes ❑No Contract Details Contract Type: ®New ❑Amendment(Original Contract: )(Most Recent Amendment ) Effective Date End Date Notice Date (Notice Purpose ) Award ❑Approved by Board(Agenda Date:); ❑Made or Administered by Signature Authority ® BOCC Express Delegation(Agenda Date:May 20,2025) Policy 9.4: ❑Under$5,000; ❑ Service Under$90,000; ❑ Construction Under$250,000 ❑ Budget Policy Section XV(Capital Improvement Project: ) Bidding ❑ Informal Bidding($30k-$90k); ®Formal RFP($90k+); ❑ Other(<$30k); ❑Exception(#-----) Department Affirmation ®This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. ❑ Services related to this agreement have already begun or been completed.Description of the nature of the emergency condition that was addres DocuSigned by: �j Department Director's Signature J Date: 6/10/2025 Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer Date: ®Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency LA7, ee standaar�dss,specifications,and requirements: Office of the Risk Management Officer �1 y ' Date:6/15/2025 Financial Services This instrument has been pre-audited in Ea R f82juired by the Local Government Budget and Fiscal Control Act: vtv iq g), Oou y Date: 6/17/202 5 Office of the Chief Financial Officer 7ndFF1 A1GCC1 d09 Legal Services This agreement is approved as to .4f&"A?A sufficiency: N ayf 6 f jby'h 6/30/2025 Office of the County Attorney Date: Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Received for record retention: Office of the Clerk to the Board Date: Revised 04/23 1 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 [Departmental Use Only] TITLE Emergency Services FY 24/25 NORTH CAROLINA SERVICES AGREEMENT RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter "Agreement"), made and entered into this 9 day of June, 2025, ("Effective Date") by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and IEM International, Inc., a Delaware corporation registered in the state of North Carolina (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Services Agreement ("Agreement") is for services to be rendered by Provider to County with respect to (insert type of project): update and development of Comprehensive Countywide Emergency Operations Plan ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance Revised 01/24 1 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. 3. Basic Services a. Basic Services. Revised 01/24 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 i) The Provider shall perform as Basic Services the work and services described herein and as specified in the County's Request for Proposals or Request for Qualifications (the "RFP") "RFP Number 367-005435 for "Comprehensive Emergency Operations Plan Update" issued September 23, 2024, and the Provider's proposal, which are fully incorporated and integrated herein by reference together with Attachments (designate all attachments). In the event a term or condition in any referenced document or attachment conflicts with a term or condition of this Agreement the term or condition in this Agreement shall control. Should such conflict arise the priority of documents shall be as follows: This Agreement, the County's RFP together with attachments, Provider's Proposal together with attachments. ii) The Basic Services will be performed by the Provider in accordance with the following schedule: MILESTONE TASK MILESTONE DATE MILESTONE FEE 1. Project Implementation Within one (1) month of $16,884 and Kick-Off Meetings project implementation 2. Completion of County Within five (5) months of $78,312 Plan and Annexes project implementation 3. Completion of Town of Within nine (9) months of $12,437 Carrboro EOP project implementation 4. Completion of Town of Within nine (9) months of $12,437 Chapel Hill EOP project implementation 5. Completion of Town of Within nine (9) months of $12,347 Hillsborough EOP project implementation 6. Completion of County Within eleven (11) $17,081 EOC Job Action months of project Checklists implementation 7. Completion of all Out- Within one (1) year of $20,178 Briefs project implementation iii) Should County reasonably determine that Provider has not met the Milestone Dates established in Section 3(a)(ii), County shall notify Provider of the failure to meet the Milestone Date. The County, at its discretion may provide the Provider seven (7) business days to cure the breach. County may withhold the accompanying payment without penalty until such time as Provider cures the breach. In the alternative, upon Provider's failure to meet any Milestone Date the County may modify the Milestone Date schedule. Should Provider or its representatives fail to cure the breach within seven (7) business days, or fail to reasonably agree to such modified schedule, County may immediately terminate this Agreement in writing, without penalty or incurring further obligation to Provider. This section shall not be interpreted to limit the definition of breach to the failure to meet Milestone Dates. 4. Duration of Services Revised 01/24 3 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 a. Term. The term of this Agreement shall be from date of execution of this agreement to date of completion of this project, or June 30, 2026, whichever is later. b. Scheduling of Services i) The Provider shall schedule and perform its activities in a timely manner so as to meet the Milestone Dates listed in Section 3. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be June 1, 2025. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services is one hundred sixty nine thousand seven hundred and sixty six Dollars ($169,766). In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Payment for Basic Services shall become due and payable in direct proportion to satisfactory services performed and work accomplished. Payments will be made as Project milestones as set out in Section 3(a)(ii) are achieved up to the corresponding milestone fee. (For example, Provider may invoice for the amount listed as the milestone fee corresponding to the first milestone task upon County's acknowledgement of the satisfactory completion of Task one. Upon the County's acknowledgement that the second Task has been satisfactorily completed Provider may invoice for that corresponding milestone fee.) Milestone fees shall be the maximum amount payable for its corresponding milestone task which shall not be altered except by written amendment. b. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Sarah Pickhardt) to act as the County's representative with respect to the Project who shall have the authority to render decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance Revised 01/24 4 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers' Compensation Insurance, and any additional insurance as may be required by County's Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing division/contracts.php.) If County's Risk Manager determines additional insurance coverage is required such additional insurance shall consist of (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) business days prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) business days' prior written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. Revised 01/24 5 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) business days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County's convenience and without penalty to County upon three (3) business days' notice to Provider. Upon any suspension by County, Provider shall discontinue the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. There are no third-party beneficiaries of this Agreement and nothing in this Agreement, express or implied, is intended to confer on any person other than the parties hereto (and their respective successors, heirs and permitted assigns), any rights, remedies, or obligations. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. c. Compliance with Laws. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal anti-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each Orange County policy is incorporated herein by reference and may be viewed at http://www.oran-eg countync._og v/departments/purchasing division/contracts.php.) Any violation of this requirement is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. By executing this Agreement Provider affirms that Provider and any Revised 01/24 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of a suit or action. e. Entire Agreement. This Agreement, together with the RFP and its attachments and the Proposal and its attachments, represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider's performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation and Government Action. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. In the event of a change in the County's statutory authority, mandate or mandated functions, by state or federal legislative or regulatory action, which adversely affects County's authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider Revised 01/24 7 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 of such limitation or change in County's legal authority. i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article I IA and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider's Name &Address Attention: Sarah Pickhardt IEM International, Inc. P.O. Box 8181 5420 Wade Park Blvd. Hillsborough,NC 27278 Raleigh,NC 27607 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER: DocuSigned by: DocuSigned by: firs f.�� %�4'�--- By: By: 71 Travis Myren, County Manager Keith Reynolds, Director of Contract Operations and Compliance Revised 01/24 8 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY I EM. OPERATIONS PLAN UPDATE SAFE.SECURE.RESILIENT. A Proposal for Orange County, North Carolina / �4 �_ - F- . l AIL x U KI it Q u S . . M 1 rf 7 "?�� ati•�Si �v- -z=-r=_ _ -_ -=hlRS,vULr� lLhF.Gt - -_ iw Y-----_- .�w-`Y._:t."=S_Lwd`J _. - -r= = =.:, _-_�- _ ----_ __•___-- C. -z= aka; -- C=------ _-..� ---_ -Z:--" " ���■ . --=ice ���� _- ■oss =_Z = _ all NMI MEN— - FA :mac — s� _=-.t.. - -��- - - _.�Y:s`r �� • �_ it_ Z-�._— on Eggs - - NINE : miff ■ & 7i�(t - mil! •S�w- f .- 1 , - - � �>-•wr - t s i14111 ill 11o1 111 j11!9i 111 ill Ill {� t! �F '.fIFiJ@Ill �.x ll �� kl nl 116 RI - IN 111 11S -�' I �dryR�,IITpGa®C3I11. ...0mmN dill �11, RFP 367-005435 October2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE Table of Contents 1.0 COVER LETTER.............................................................................................................................................................................1 2.0 PROJECT ORGANIZATION.......................................................................................................................................................2 2.a Organizational and Operational Structure..........................................................................................................................2 2.b Project Management.................................................................................................................................................................3 2.c Quality Management Program...............................................................................................................................................4 3.0 TECHNICAL APPROACH...........................................................................................................................................................4 3.a Task 1: Project Implementation and Kickoff Meetings.....................................................................................................4 3.b Task 2: Review Existing Plans..................................................................................................................................................4 3.c Task 3: Stakeholder Meetings and County Plan Development......................................................................................5 3.d Task 4:Stakeholder Meetings and Municipal Plan Development.................................................................................7 3.e Task 5: Develop County EOC Position Job Action Checklists..........................................................................................8 3.f Task 6: Product Finalizations and Out-Briefs.......................................................................................................................8 4.0 PROPOSED PROJECT TIMELINE/DELIVERABLES..............................................................................................................9 5.0 FIRM QUALIFICATIONS AND EXPERIENCE.........................................................................................................................11 5.a Introduction:Company Information and Executive Summary......................................................................................11 5.b Qualifications of the Firm.......................................................................................................................................................11 6.0 REFERENCES..............................................................................................................................................................................15 7.0 TOTAL COST FOR PROPOSED SERVICES............................................................................................................................16 8.0 REQUIRED FORMS...................................................................................................................................................................17 APPENDIXA: RESUMES................................................................................................................................................................26 ©IEM. I SAFE.SECURE. RESILIENT. I RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 P.O. Box 110265 O Research Triangle Park, NC 27709 1EM. 919-990-8191 O www.iem.com October 25, 2024 Jovana Amaro Purchasing Agent jamaro@orangecountync.gov RE: REQUEST FOR PROPOSAL #367-005435.Comprehensive Emergency Operations Plan Update Dear Jovana Amaro: IEM International, Inc.(IEM) is pleased to respond to a Request for Proposals(RFP)from the Orange County Government, in collaboration with the Towns of Chapel Hill, Carrboro, and Hillsborough, for planning services to conduct a formal update to the County's Comprehensive Emergency Operations Plan (EOP),associated Hazard-Specific and Functional Annexes, and include a formal update and integration of the three municipal Emergency Operations Plans as annexes to the County EOP. IEM will provide our Project Manager, Sigrid Carrero- Perez, who will lead a strong team of emergency management professionals certified as EMAP-trained business consultants who are flexible and adaptable to the individual IL needs of each task. The IEM project team will be able to integrate the three municipal PROJECT EOPs as annexes and review the hospital and University EOPs within the County's MANAGER jurisdictional boundaries as additional inclusions. Founded in 1985 and headquartered in Morrisville, North Carolina, IEM is a global consulting firm and an international leader in homeland security and emergency management. For nearly four decades, we have partnered with localities nationwide to build prepared, resilient communities. Our experience spans all 50 United States (US) and four territories, providing services to local and state governments, many US federal government agencies, the private sector, and non-profit organizations. We understand that every community is unique, so we tailored our approach to meet the specific needs of Orange County, leveraging best practices from across the country. We are available to meet with the necessary representatives as needed, either in person or remotely. We are well-prepared to review,analyze,and refine all plans, policies,and procedures related to the RFP's Scope of Work. Additionally, IEM assures the County that we can meet agreed-upon deadlines for completing assigned tasks. Thank you for considering our proposal and allowing us to support the County. We invite your evaluation team to review the enclosed response and evaluate IEM's project approach, staff qualifications, and experience. As requested, we note that the undersigned, Keith Reynolds, Manager, Contract Administration, is an authorized representative of IEM. Our contractual point of contact is Ana Maria Del Pino, Senior Contract Administrator. Please contact Ms. Del Pino at 787.417.7224 or Contracts@iem.com. For technical questions, please contact Sigrid Carrero-Perez, Project Manager, at 910.778.3889 or via email at Sigrid.Carrero- Perez@iem.com@iem.com. Sincerely, CDocuSi`g�n�le�7tl by BB6111AD41E Keith Reynolds Manager, Contract Administration Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 2.0 PROJECT ORGANIZATION 2.A ORGANIZATIONAL AND OPERATIONAL STRUCTURE IEM includes an expansive group of employees capable of delivering support to enhance the Orange County comprehensive EOP update.We have provided emergency management services to support local, state, regional, federal,tribal nations, and international agencies.We have provided services and expertise at every stage of the emergency management cycle—preparedness, mitigation, response, and recovery. The foundation of IEM's capability has been honed over 39 years of providing high-quality, cost-effective services and excellent customer responsiveness.IEM manages multiple contractswith various entities in a collaborative and supportive environment while integrating science,technology,and real-world experienceto provide our clients with solutions that work and outcomes that matter. To provide a highly experienced and uniquely qualified team,we routinely work collaboratively within the company to build a proposed team adapted to the qualifications needed in the RFP with the best possible personnel. Forthe scope of services listed in the RFP, IEM's organizational structure will include a Leadership Team that consists of a Program Director, Program Manager, and Project Manager; a Planning Team that consists of skilled emergency planners;and a support team that includes a Geographic Information System(GIS)Specialist,a technical editor,and a graphic specialist. The proposed organizational structure for this project is outlined below. • Program Director: Don Griffith will facilitate executive-level decisions when necessary and oversee the project's financial and contractual aspects. • Program Manager: Our Program Manager, Sean Fontenot, will oversee all project staff, ensure quality control measures are followed, confirm the overall accomplishment of project objectives, and advise the Program Director of project progress. • Project Manager:The Project Manager, Sigrid Carrero-Perez,will be the primary contact for the day-to- day operations of the project and will be responsible for directing project tasks, budgeting, submitting scheduled reports, attending bi-weekly client meetings, ensuring deliverables are completed, and coordinating project activities with the Program Manager,Planning Team,GIS Specialist,and Support Team. • Planning Team:The Planning Team consists of Senior Planners and EMAP Trained Business Consultants: Ari Schein as Lead EOP Developer/Subject Matter Expert(SME);Sigrid Carrero-Perez as EOP development support;Tori Siears as Quality Assurance Reviewer; and Planner Christopher Rucker as EOP development support.Together,the Planning Teamwill provide guidance and plan development using the most current planning guidelines and standards; develop and update the hazard-specific and functional annexes; lead stakeholder engagements throughout the process;incorporate comments;and identify improvement areas. This cost-effective balanceof planners ensures Orange Countywill get the quality it needs at a good value. • GIS Specialist: Ayite Brown, IEM's GIS Specialist, will provide data collection, information research, and mapping requirements as needed. • Support Team: The IEM Technical Communications Division has dedicated technical editors and graphics specialists with educational backgrounds and experience editing and creating emergency management- related products.Although not directly related to the project,the technical editor, Mary Anne Shahidi, will review content and format to ensure deliverables and support materials meet the specific technical requirements of both IEM and Orange County.Theywill ensure that all final documentation is of the highest quality.The graphics specialist, Kelsey Rohwer,helps with graphical support, including figures,charts,and professional outreach materials. 2 QIEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 2.B PROJECT MANAGEMENT The foundation of any project lies in the contractor's project management ability. IEM'S project management approach has been honed over four decades, providing high-quality, cost- effective services and excellent customer responsiveness. We are experienced in managing contracts with local,state,regional, PROJECT and federal governmental bodies in a collaborative and MANAGEMENT IEM BODY OF "• .• supportive environment.We continually analyze and refine our KNOWLEDGE VALUES corporate processes through lessons learned and multiple PRINCIPLES feedback loops in project implementation so all our customers benefit from our experiences. The key to our projectGUIDE management process is the IEM Project Management Guide. The IEM Project Management Guide (PMG) is used for all IEM projects. It represents our project management methodology,which combines I EM's Core Values with the principles outlined in the Project Management Institute's Guide to the Project Management Body of Knowledge (PMBOKS Guide). IEM'S project management process ensures consistent engagement with Orange County throughout the project, quality and timely deliverables, and the ability to pivot depending on the County's changing needs. IEM'S project management process is used for all our projects to observe and advise on plans and specifications to assure compliance with applicable local, state, and federal laws, regulations, executive orders, and EMAP standards.The critical elements of our approach that will be accomplished by the IEM Project Manager, Sigrid Carrero-Perez, include: • Project Management Plan:Develop a detailed work plan that outlinesthe objectives,activities,milestones, and dependencies to complete the project tasks within the timeline agreed upon by Orange County. IEM can meet all project requirements and client expectations. • Meetings: The IEM Project Manager will attend regular project update meetings with the project management group, comprised of the emergency managers from each jurisdiction, either virtually or on- site, to review progress on the project and keep stakeholders informed of any potential issues related to the project timeline or deliverables.IEM will identify possible solutionsto any problems and mitigate them accordingly. The Project Manager will also hold regular project update meetings with the Project Management Group, public sector, private sector, non-profit, and community stakeholders. • Meeting Documents:IEM will capture and prepare all meeting minutes and additional project management Orange County requirements from attended meetings and collaboration sessions no more than three business days after an event. • Progress Reports: The IEM Project Manager will provide monthly reports documenting project accomplishments and progress,identifythe next steps and dependencies for activities moving forward,and provide weekly status updates as requested.The monthly reports will be attached to all monthly billing invoice statements. • High-Quality Deliverables: The IEM Project Manager and our Technical Editors will ensure the highest- quality deliverables.All materials will be provided in electronic,editable Microsoft Word and Adobe Acrobat (PDF) formats. 3 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 2.0 QUALITY MANAGEMENT PROGRAM IEM applies the standard definitions for the project quality management processes endorsed by the Project Management Institute. Our Quality Management Program is built on three primary quality processes: Quality Planning, Quality Assurance, and Quality Control. IEM provides products that meet and exceed customer requirements by applying these processes to internal project management methodology.Our Quality Management Program integrates quality measures throughout product development, and its effectiveness results from the acceptance and participation of all IEM team members. This process ensures we provide our clients with high- quality, technically accurate, customized products. IEM uses a formal quality assurance (QA) process for all deliverables. Draft documents must be submitted for review. The contents are reviewed to ensure they comply with the necessary guidelines and meet the task's objectives.Comments are returned to the team,and the document is sent to our technical editor once adjudicated. The technical editor reviews the document for content, client branding, formatting,and 508 compliance so the document can be posted on theweb and be accessibleto all individuals.Thetechnical editor provides feedback to the team.The deliverable is submitted to the client oncethe input is adjudicated and the Project Manager approves. 3.0 TECHNICAL APPROACH IEM'S capacity as an established emergency planning firm goes far beyond working on plans. We have a solid foundation in assisting jurisdictions to develop policies, procedures, guides, checklists, and planning tools, as well as other supplemental documents that support the execution of plans for all levels of government and the private sector.This experience has provided valuable lessons on how to best approach Preparedness Planning based on the goals and objectives of Orange Countyand the specific needs of the target audience.Below,we have outlined a broad approach to the requested RFP scope of work. A more detailed approach will be provided as part of the Project Management Plan and reviewed during project implementation. 3.A TASK 1: PROJECT IMPLEMENTATION AND KICKOFF MEETINGS Active communication and clear, documented expectations are critical to any project's success. Upon notice to proceed, IEM will schedule a kickoff meeting between the IEM team, the Orange County Project Manager, and designated stakeholders from Orange County.This kickoff meeting is an opportunity to review the draft of the Project Management Plan that IEM will develop and provide for discussion. The Project Management Plan will provide an overview of ourapproach,staff,task breakdown, identified milestones,and the project timeline.IEM will work with the county to ensure all proposed tasks and deliverables satisfy the requirements and timeline. During the kickoff meeting, IEM will review the project design to confirm that the development process for the comprehensive EOP update will achieve the county's desired outcome. Additional topics for the meeting will include data sources and additional stakeholders, data collection methods, regular meeting frequency, approval process, and any unique areas of concern. The kickoff meeting will also be a prime opportunityto establish data collection dates for stakeholder engagements. While the initial dates may change,this first step allows everyone to provide input into the decision-making process. Avoiding known conflicts increases the likelihood of attendance. 3.13 TASK 2: REVIEW EXISTING PLANS IEM will begin the comprehensive EOP update process by conducting independent research to inform the update of the EOP. Specifically, IEM will conduct a thorough review of the current EOP, cross-walking each plan element with appropriate federal, state, and local guidance to include, but not limited to, the following documents: 4 ©IEM, I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE • FEMA Comprehensive Preparedness Guide (CPG ) 101, Version 3 • The Stafford Act, as amended, and related authorities • Title 44— Emergency Management and Assistance of the Code of Federal Regulations (44 CFR) • National Response Framework (NRF) • Emergency Management Accreditation Program (EMAP) standards • National Incident Management System (NIMS) • All appropriate legislation and government codes impacting emergency preparedness in Orange County IEM will update emergency plans forthe Towns of Chapel Hill,Carrboro,and Hillsborough and reviewthose of UNC Hospitals and UNC-Chapel Hill that exist within the county's jurisdictional boundaries to ensure Orange County's EOP alignswith and does not conflict with these plans orthe State's Emergency Operations Plan.IEM will also review the threats, hazards, and risks identified in the existing EOP and other assessments and reports. 3.0 TASK 3: STAKEHOLDER MEETINGS AND COUNTY PLAN DEVELOPMENT One of the fundamental tenets of CPG 101 is the whole community approach to planning.This approach says that planning should include a variety of stakeholders and should not occur in a vacuum.IEM will develop a coordinated, integrated effort to ensure that the right people are involved in the proper planning processes and that plans do not conflict with or contradict each other. IEM will use a holistic planning approach to efficiently use the time of county staff and stakeholders during our planning and data collection activities. 3.C.1 COUNTY STAKEHOLDER PLANNING WORKSHOPS It will be essential to include both internal and external stakeholders. IEM proposes developing a Core Planning Team of internal stakeholders in the county,whose input will be needed throughout the planning process,then adding external stakeholders at critical points in the process. IEM will work with the countyto ensure stakeholders are engaged in the plan development, including integration of mutual aid partners,the private sector,neighboring cities and counties, and other agencies. Our team understands the importance of making emergency plans operational, actionable, and user-friendly.We will ensure the updated EOP offers the flexibility and resources the county needs to respond to and recover from all hazards.These planning workshops will be held at mutually agreeable times, grouping topics and questions by function or departmental engagement. 3.C.2 DRAFT UPDATED COUNTY PLAN IEM will meet with the Core Planning Team to review the findings of stakeholder meetings and update planning goals based on conclusions if necessary.IEM will begin drafting the updated county plan based on the information gathered from stakeholders. IEM SMEs will note specific questions and options for response to alternative courses of action in each document.These concepts of solutions and alternatives will serve as the basis for the plan revision workshops. 3.C.3 DRAFT COUNTY ANNEXES HAZARD-SPECIFIC ANNEXES IEM will develop hazard-specific annexes for Orange County as part of the comprehensive EOP update processes. IEM will ensure these hazard-specific annexes align with the Basic Plan's structure, including a standardized structure, roles, responsibilities, functions, and activities.To accomplish this, IEM will take the information learned from the initial document review,stakeholder meetings,previous EOP,and Basic Plan development to identify areas 5 ©IEM, I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE of enhancement against current standards and regulations. IEM will develop draft hazard-specific annexes of the following hazards: • Acts of Terrorism (develop) • Weather Related Events (update) • Mass Gathering Response(develop) • Interstate/Highway/Roadway Response(develop) • Public Health Emergencies (update) • Fuel Shortage(update) • Hazardous Materials Response(update) • Extended Drought(develop) • Major Fires (develop) • Cyber Incident Response(develop) IEM will then work with the Orange County Project Managerto identify SME stakeholders to collaborate on each document. Drafts will be reviewed and approved by the Orange County Emergency Management.Then,virtual or in-person meetings will be held with stakeholders to validate the information contained within each draft document. After reviewing drafts with stakeholders,the Orange County Emergency Management will provide a final review and approval of each document. Final drafts will then be provided to Orange County. FUNCTIONAL ANNEXES IEM will develop functional annexes for Orange County as part of the comprehensive EOP update processes. IEM will ensure the functional annexes align with the Basic Plan's structure, including a standardized structure,roles, responsibilities, functions, and activities.To accomplish this, IEM will take the information learned from the initial document review, stakeholder meetings, previous EOP, Basic Plan development, and hazard-specific annex development to identify areas of enhancement against current standards and regulations. IEM will then work with the Orange County Project Managerto identify SME stakeholders to collaborate on each document.Draftswill be reviewed and approved bythe Orange County Emergency Management.Then,virtual or in-person meetings will be held with stakeholders to validate the information contained within each draft document. IEM will develop the following draft functional annexes. These draft documents will be returned to Orange County for feedback or approval. Each document will then be finalized. • Emergency Operations Center(update) • Mass Fatality Response(update) • Notification and Alerting (update) • Damage Assessment(update) • Coordination and Control (update) • Donations Management(update) • Evacuation and Shelter-In-Place(update) • Cost Recovery and Administration (update) • Credentialing (update) • Central Receiving and Distribution (update) • Sheltering and Mass Care(update) • Training and Exercises (update) • Public Information (update) • Volunteer Coordination (update) • Mass Casualty Response(update) • Debris Management(develop) 6 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 3.C.4 COUNTY PLAN DRAFT As the draft updated county plan is developed, IEM will provide multiple opportunities for virtual plan revision workshops with stakeholders. IEM will draft and deliver the plan to the Orange County project managerand core planning team for review and comment. Based on feedback,the draft will be updated and resubmitted to the Orange County Project Manager for written concurrence.IEMwill developall materials for stakeholder engagement activities, such as meeting agendas, PowerPoint presentations, interview questions, and review and comment matrices, as needed. IEM will provide the draft materials to Orange County Emergency Management in advance to ensure that each group of stakeholders reviews the appropriate content. IEM's senior planners will facilitate planning meetings, webinars, and interviews and provide a notetakerto document the discussions.After all stakeholder feedback has been received,ourteam will submit to the Orange County Project Manageran adjudication matrix of the comments received during the meetings and our recommended edits to the draft document. 3.C.5 FINALIZE COUNTY PLAN AND ANNEXES A revised document draft will be developed that incorporates all feedback received.IEM will assemble all comments, outputs, and amendments from the plan revision workshops and create new draft documents to address all outstanding issues.IEM will contact the Core Planning Team to clarify any remaining gaps in the plan and recheck documents for conformity to EMAP standards,state and federal standards,and laws.IEM will submit the final draft of the County Plan to the county for a final review and approval in electronic format. 3.D TASK 4: STAKEHOLDER MEETINGS AND MUNICIPAL PLAN DEVELOPMENT 3.D.1 MUNICIPAL STAKEHOLDER PLAN REVISION WORKSHOPS Stakeholder planning meetings for the three municipalities will be conducted like the county planning meetings addressed above. IEM proposes developing Municipal Planning Teams of internal stakeholders in each municipality whose input will be needed throughoutthe planning process,then adding external stakeholders at key points.After the individual stakeholder meetings, there may be an ongoing need for additional outreach and input. As the draft updated municipal plans are developed, IEM will provide multiple opportunities for virtual plan revision workshops with stakeholders.IEM will draft the plans and deliver the drafts to the Municipal Planning Teams for review and comment.The drafts will be updated based on feedback received and resubmitted to the designee for written concurrence before proceeding with plan revision workshops.IEM will develop all materials for stakeholder engagement activities, such as meeting agendas, PowerPoint presentations, interview questions, and review and comment matrices, as needed. The municipal plan revision workshops will be conducted similarly to the abovementioned county revision workshops. 3.13.2 DRAFT UPDATED MUNICIPAL PLANS IEM will meet with the Municipal Planning Teams to review the findings of stakeholder meetings and update planning goals based on conclusions if necessary.Based on the information gathered from stakeholders, IEM will begin drafting the updated municipal plans. IEM SMEs will note specific questions and options for responding to alternative courses of action in each document.These concepts of solutions and alternatives will serve as the basis for the plan revision workshops. 7 QIEM, I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 3.D.3 FINALIZE MUNICIPAL PLANS A revised document draft will be developed incorporating the feedback from the municipal plan revision workshops. IEM will assemble all comments, outputs, and amendments and develop new draft documents to address all outstanding issues.IEM will conduct outreach to the Municipal Planning Teamsto clarify any remaining plan gaps and recheck documents for conformityto EMAP standards,the County EOP,state and federal standards,and laws. IEMwill submitthefinal draftsof the Municipal Planstothe municipalities and Orange Countyfor a final reviewand approval in electronic format. 3.E TASK 5: DEVELOP COUNTY EOC POSITION JOB ACTION CHECKLISTS IEM staff will develop or update position checklists based on the updated County EOP and Annexes.Each Job Action Checklist will be tailored to the specific County EOC position or function outlined in the updated County EOC organization based on the hybrid ESF/ICS model.Once completed,the final draftswill be submitted forfinal review and approval in electronic format. 3.F TASK 6: PRODUCT FINALIZATIONS AND OUT-BRIEFS IEM will conduct out-brief meetings with Orange County and each mu nicipality to discuss any final changes to the EOP or annexes. If no further revisions are needed, IEM will provide copies of the final documents in electronic, editable Microsoft Word and Adobe Acrobat PDF formats. 8 ©IEM, I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 4.0 PROPOSED PROJECT TIMELINE / DELIVERABLES IEM presents the proposed project timeline and deliverable,assuming a start date of January 1,2025. All dates are tentative and dependent on the contract. The actual timeline will be developed and included in the Project Management Plan according to the contract start date. During the project kickoff meeting,the timeline can be adjusted to align with programmatic activities and avoid disrupting Orange County's daily operations. 9 ©IEM, I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE ©IEM. PROPOSED WORKPLAIN NC ORANGE COUNTY COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE "PROJECTDELIVERABLES • Project Management Plan Conduct Project Initiation and Kick-off Meetings with . Project Timeline Orange County and Municipalities • Monthly Status Reports Task 2:Review Existing Plans • Meeting minutes and additional project management assets(from 7ReV,ewexisting plans and policies for inclusion meetings and collaboration sessions) Task 3:Stakeholder Meetings and County Plan Development County stakeholder planning workshops Draft updated county plan • Meeting minutes and additional project management assets(from meetings and collaboration sessions) Draft county annexes • Updated Draft EOP with developed/updated specified hazard specific and functional annexes for review County plan draft Finalize county plan and annexes Task 4:Stakeholder Meetings aand Municipal Plan Development Vr Municipal stakeholder plan revision workshops • Meeting minutes and additional project management assets(from meetings and collaboration sessions) Draft updated municipal plans • Updated Draft EOP with developed/updated specified hazard Finalize municipal plans specific and functional annexes for review Task 5: Develop County EOC . . Action Checklists Update/develop Job Action Checklists for EOP positions • Draft Job Action Checklists ProductTask 6: Out-Briefs Provide Orange County draft EOP and annexes for approval and finalization • Final documents in electronic,editable Microsoft Word and Adobe Conduct out-brief meetings with Orange County and Acrobat PDF formats each municipality to review the updated and newly- developed plans 10 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 — COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 5.0 FIRM QUALIFICATIONS AND EXPERIENCE 5.A INTRODUCTION: COMPANY INFORMATION AND EXECUTIVE SUMMARY The following table addresses the company information requested by the RFP. IEM Company Overview Business Name: IEM International, Inc.(IEM) (formerly Innovative Emergency Management, Inc.) Type of Organization: IEM is an S Corporation incorporated in Delaware State of Origin: Louisiana Year Established: 1985 Physical Address: Mailing Address: Location of Headquarters: 2801 Slater Road,Suite 200 P.O. Box 110265 Morrisville, NC 27560-8463 Research Triangle Park, NC 27709 Telephone:919.990.8191 or 800.977.8191 Contact Information Email:contracts@iem.com Web: www.iem.com Partners: N/A Keith Reynolds, Manager of Contract Administration Authorized Negotiator: 225.952.8191 x8917 contracts@iem.com IEM is a woman-and minority-owned business and one of the first companies in the world to focus exclusivelyon emergency management.IEM is dedicated to building a safe, secure, and resilient world. We are working to accomplish that goal by continuous engagement with clients to understand their needs, developing innovative approaches to leverage best practices and emerging trends in emergency management, and seeking input from nationally recognized subject matter experts(SMEs). IEM provides services and expertise at every stage of the emergency management cycle—preparedness, mitigation, response, and recovery. We integrate science, technology,and real-world experience to provide our clients with solutions that work and outcomes that matter. Although communities cannot control the weather or protect themselves from every potential threattheyface,they can control how to be better prepared to withstand the impacts of future emergencies and disasters. Integrating IEM's emergency planning expertise and set of innovative planning tools,we can aid Orange County in reducing loss of life and property and move toward disaster resiliency by incorporating measurable objectives before, during, and after a disaster. Emergency planning results in a framework for developing effective and efficient preparedness programsthat allow the communities, individual structures,and facilities to be moreable to withstand future threats and hazards. With IEM's knowledge and experience in providing fully integrated program design,delivery,and management on a wide range of emergency planning,we are qualified to assist Orange County in achieving measurable objectives and tangible performance-based goals that promote long-lasting capabilities for a comprehensive EOP that is essential to the whole community. Please refer to Section 2.0 Project Organization and Section 3.0 Technical Approach for detailed descriptions of our approach to delivering the requested services in this RFP. 5.13 QUALIFICATIONS OF THE FIRM The following pages in this section address the qualifications of IEM as a firm. 11 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 5.113.1 IEM HISTORY Since its inception in 1985, I EM has built a reputation for developing innovative solutions to complex problems that allow emergency managers to quantify risks better and make protective action decisions. Our team of over 1,000 employees has experience in all 50 states, Puerto Rico, the US Virgin Islands, the Commonwealth of Northern Mariana Islands, Guam,American Samoa, multiple Tribal Nations throughout the US, and 15 countries.We work with government agencies and private sector organizations worldwide to provide fully integrated program design, delivery, and management that help our clients achieve measurable results for preparedness, protection, and planning for disaster response and recovery operations. 5.13.2 IEM EXPERIENCE We have supported the development of strategic,operational,and tactical plans for all levels of governments and capacities, non-profit organizations, private-sector partners, persons with disabilities and others with access and functional needs,certain non-English speaking persons,and persons with limited English proficiency.As part of this support, our specialized subject matter experts (SMEs) worked with FEMA in drafting and updating the Comprehensive Preparedness Guide(CPG)101,CPG 201,and CPG 502,as well as assisting in developing and then updating the National Incident Management System (NIMS)guidance with pertinent, accurate,and up-to-date information. In addition, IEM has proven experience in leading successful accreditations for multiple states and individual agencies interested in pursuing or renewing their Emergency Management Accreditation Program(EMAP) certification. IEM has analyzed,written,reviewed,integrated,and applied planning guidance at all levels—federal,state,regional, territorial, tribal, county, and community.With this experience, we will leverage our vast knowledge across the full range of preparedness planning, policies,and procedures to advance a comprehensive emergency operations plan for Orange County.Table 1 on the following page highlights some of IEM's relevant experience in preparedness planning. 12 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 - COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE Table 1: IEM Relevant Preparedness Planning Experience Emergency •. •' nological/Human- Emergency Management Plans (CEMP) • • All Hazard Plans for all 10 FEMA Regions • NC Brunswick County Emergency Services EOP and Continuity • NC Brunswick County Emergency Services EOP and of Operations Plan Update Continuity of Operations Plan Update • FEMA Biological Incident Annex for Federal Interagency • VA Prince Williams County CEMP Development Operational Plans • NM Eddy County EOP • FEMA Regions I, II, III,V,VI, IX Medical Countermeasures • NJ Conversion of 14 county EOPs to ESF format Planning • FEMA TA Terrorism Incident Annex Template Development I ncident-/Haza rd-Specific Plans (Natural Hazards) Function Specific Plans • NC Brunswick County Emergency Services EOP and • CA Los Angeles County Mass Care and Shelter Annex Continuity of Operations Plan Update • DC HSEMA Mass Care,Shelter,and Evacuation Planning • FEMA Region II U.S.Virgin Islands Earthquake/Tsunami • FEMA Mass Evacuation Planning Annex • Iowa Region 1 Mass Fatality Plan • FEMA Regions II,VIII, IX,X Earthquake Planning • LA Covington Flood Response Plan • New Madrid Seismic Zone Planning Project Support • CA San Diego Financial Donations Management Plan • AMTRAK 15 COOP plans • Puget Sound VDM Planning Template/Guide and SOP • CA Los Angeles World Airports COOP Plan • TX Paso Del Norte Regional Supply Chain Resilience • MWCOG Joint All-Hazards EOC SOP&Terrorism Annex Plan Plan, Mass Evacuation Plan,and Mass Sheltering Plan • WA Metropolitan Area Transit Authority Planning Support Continuity of Operations (COOP)/Continuity of Planning for Those with Disabilities and Others with Access • • • Functional Needs ' • UT City of Salt Lake COOP/Business Continuity • NY-NJ-CT-PA Regional Access and Functional Needs Planning Planning • AL St.Clair County Special Needs Planning • FL Sarasota County COOP/COG Plan Development • DC HSEMA Mass Care and Shelter Planning • NY COOP Plan/COOP Template Development • NJ Special Needs COOP Template Development • Over 200 COOP Planning Workshops(FEMA TA) Emergency Procedures Emergency Action Plans . . • CA Santa Barbara County EOC Manual(Procedures • Amtrak EAPs for 21 stations, maintenance facilities,and and Position Checklists) administrative buildings • GA Sandy Springs SOP Evaluation/Update • CA Los Angeles Union Station EAP • NC RDU Airport Authority Rules, Regulations,and • NC Durham County EAPs Procedures • NC Fayetteville PWC Facility Emergency Action Plans • NM Eddy County EOC SOP Development PlanningRegional Plans Emergency for Schools • Central Ohio Regional Fatality Management Plan • CA San Francisco State University Active Shooter Scenario • MS Adams County Regional Readiness • EOP template for Institutes of Higher Education (through Support/Planning FEMA TA) • LA North Delta Regional EOP Development • EOP template for K-12 schools(through FEMA TA) Community Outreach Strategic Plans • NC Housing Finance Agency Homeowner Assistance • MN Ramsey County Strategic Preparedness Policy Planning Fund Public Outreach Plan and Implementation 13 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 5.13.3 ORGANIZATIONAL CHART Program Director Don Griffith Program FontenotSean Project Manager/Senior Planner Sigrid Carrero-Perez EditorSenior Planner GIS Specialist Technical Ari Schein Ayite Brown Mary Anne Shahid! Senior Planner Graphic Designer Rohwer ChristopherPlanner 5.13.4 IEM CAPACITY AND CAPABILITIES IEM's footprint is nationwide.We have seven full-service offices(including our headquarters)and multiple branch offices coast to coast.We have provided services to more than 600 clients throughout all 50 states,four territories, and 15 countries, with 74% repeat business. IEM is fiscally solvent and viable and has operated without interruption for 39 years, with continued growth and expansion of services. IEM continually demonstrates the capacity to provide top-level talent and expertise for our federal, state, tribal nations, and local partners, retaining and developing personnel at all experience levels while providing accountability and transparency to and for our clients. Our broad experience with jurisdictions of all sizes and capacities has given us a breadth and depth of knowledge, and lessons learned that we would bring to Orange County. IEM's capacity as an established emergency planning firm goes far beyond working on plans. IEM has a solid foundation in assisting jurisdictions develop policies, procedures,guides,and checklists that support the execution of plansfor all levels of government and the private sector.The experience ofworking with various agencies at all levels of government has given IEM valuable information on how to approach best the EOP update, general emergency planning objectives of the plan, and the target audience's specific needs. With IEM's 39-year historyof supporting clients,we have built successful client relationships based on trust, open communications,diligence, competency,and compassion for the people impacted by our work. Our values are important to us. We focus on aligning our values to our project work and building successful relationships throughout the project lifecycle.While our responsibility and primary goal is to complete the job, we believe our approach and commitment to our clients are equally important. Here are some of the key characteristics that are foundational to our approach: 14 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 — COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE • Open communication:We provide opportunities for daily,weekly, monthly,and other communications to ensure everyone has the same facts and others'perspectives are heard and considered indecision-m a king processes. • Bench marking:We benchmark our projects to be the best nationally.We bring best practices and lessons learned early to help our clients adapt and institute continuous process improvements for better program outcomes.We will provide I nterim Project Reviews quarterly or as needed to assess performance and adapt to better meet client needs. We also leave our clients with suggestions about future improvement and facilitate hot-washes or after-action discussions on our work. • Risk management:We help our clients manage project risks by understanding all the factors surrounding a project and developing risk management plans and mitigation strategies to address risks before they become a reality. • Empathy and Care:We understand our clients are stretched thin and managing myriad tasks. Our team is empathic toward the project, staff, and the citizens impacted by the work being accomplished. • Best in the Field and Class:Our subject matter experts and project management support are the best.Our experts have managed disasters and projects across all levels of government.They have access to the best emergency management, homeland security, and risk management experts worldwide to support our clients. We bring best-in-class practices and tested approaches for project success. • Understanding of the Client:We work hard to understand our clients'needs,watch and listen to them,and ensure that staff members focus on their goals and objectives. 6.0 REFERENCES IEM proudly presents the following references as requested per the RFP. Project Name Contact Information Christopher C. Perry, Fire Chief 113 E.Vance Street Town of Zebulon, North Carolina Emergency Operations Plan— Planning Support Zebulon, N.C. 27597 919.823.1840 cperry@townofzebulon.org David McIntire, Deputy Director Brunswick County 3325 Old Ocean Highway Emergency Services, Emergency Operations Plan and Continuity of Bolivia, N.C. -28422 North Carolina Operations Plan Update 910-253-2577 David.Mcintire@brunswickcountync.gov Ike Copeland, Risk Management Director Fayetteville Public Works 955 Old Wilmington Road Commission (PWC), Emergency Management Consulting Fayetteville, N.C. 28301 910-483-1382, 910- North Carolina 223-4116 pwcboard@faypwc.com 15 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 7.0 TOTAL COST FOR PROPOSED SERVICES The following section outlines the total cost of IEM to perform the requested services outlined in the RFP. Task 1 Task 2 Task 3 Task 4 Task 5 Task 6 DevelopStaff Position Hourly Rate Project Stakeholder Stakeholder Implementation Review Existing Meetings& Meetings& • Out-briefs&Kickoff Plans County Plan Municipal Plan Job Action Meetings Development •- Fontenot,Sean Program Manager $ 150.00 1 0 0 0 0 0 1 $ 150.00 Carrero-Perez,Sigrid Project Manager/Senior Plann $ 135.00 60 40 60 60 24 40 284 $ 38,340.00 Schein,Ari Senior Planner $ 128.00 60 40 340 140 80 60 720 $ 92,160.00 Siears,Tori Senior Planner $ 128.00 2 2 2 2 2 2 12 $ 1,536.00 Rucker,Christopher Planner $ 95.00 0 33 33 33 33 0 132 $ 12,540.00 Brown,Ayite GIS Specialist $ 105.00 1 1 1 1 2 2 8 $ 840.00 Rohwer,Kelsey Graphic Designer $ 80.00 0 0 8 8 0 8 24 $ 1,920.00 Shahidi,Mary Technical Editor $ 80.00 0 0 82 82 0 65 229 $ 18,320.00 Labor Hours 124 116 526 326 141 177 1,410 $ 16,291.00 $ 14,016.00 $ 62,316.00 $ 36,716.00 $ 17,081.00 $ 19,386.00 $ 165,806.00 •• $ - $ $ - $ - $ $ $ - $ 594.00 $ $ 1,980.00 $ 594.00 $ $ 792.00 $ 3,960.00 16 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 I OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 — COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE 8.0 REQUIRED FORMS IEM is pleased to include the completed forms on the following pages: • (G) - Acknowledgement of Receipt of any Addenda • (H) - E-Verify Form • (1) - Orange County Non-Discrimination Certification Form • (J) - Supplemental Vendor Information: Historically Underutilized Businesses Form • (K) - Non-Collusion Affidavit Form • (L) - Iran Divestment Act Certification Requirements Form • (M) - Certification Regarding Debarment, Suspension, and Ineligibility Form 17 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 ADDENDUM ACKNOWLEDGEMENT FORM Consultants must acknowledge receipt of addendums posted by Orange County before the RFP/RFQ deadline https://www.orangecountVnc.gov/Bids.aspx. Please initial for Addendums received. Addendum No 1 Addendum No 2 Not Applicable Addendum No 3 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL Louisiana STATE OF r)--r"iftiols n AFFIDAVIT -GRAN49E CONTY ************************** I, Keith Reynolds (the individual attesting below), being duly authorized by and on behalf of IEM International, Inc. (the entity bidding on project hereinafter"Employer")after first being duly sworn hereby swears or affirms as follows: 1. Employer understands that E-Verify is the federal E-Verify program operated by the United States Department of Homeland Security and other federal agencies,or any successor or equivalent program used to verify the work authorization of newly hired employees pursuant to federal law in accordance with NCGS§64-25(5). 2. Employer understands that Employers Must Use E-Verify. Each employer,after hiring an employee to work in the United States,shall verify the work authorization of the employee through E-Verify in accordance with NCGS§64-26(a). 3. Employer is a person, business entity,or other organization that transacts business in this State and that employs 25 or more employees in this State. (mark Yes or No) a. YES X , or b. NO 4. Employer's subcontractors comply with E-Verify,and if Employer is the winning bidder on this project Employer will ensure compliance with E-Verify by any subcontractors subsequently hired by Employer. This day of October 2024. Signature of Affi Print or Type Name: Keith Reynolds Louisiana State of yp��-t, `7-0- County D Signed and sworn to(or affirmed) before me,this the f� x 0 day of_October 2024. — / z My Commission Expires: el W ° v Notary Public WENt�ICJ.DAIGLE NOTARY PUBLIC ST TAMMANY PARISH LOUISIANA NOTARY ID NO.024684 MY COMMISSION EXPIRES AT DEATf•I Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL os ORANGE COUNTY NONDISCRIMINATION CERTIFICATION The undersigned bidder or proposer hereby certifies and agrees that the following information is correct: 1. In preparing its enclosed bid or proposal, the undersigned bidder or proposer has considered all bids and proposals submitted from qualified, potential subcontractors and suppliers, and has not engaged in discrimination as defined in Section 12-52 of the Orange County Non-discrimination Ordinance. 2. Without limiting any other remedies that Orange County may have for a false certification, it is understood and agreed that, if this certification is false, such false certification will constitute grounds for Orange County to reject the bid or proposal submitted with this certification, and terminate any contract awarded based on such bid or proposal. It shall also subject the bidder or proposer to disqualification from participating in county contracts or bid processes for up to two years. 3. As a condition of contracting with Orange County, the undersigned bidder or proposer agrees to promptly provide to Orange County all information and documentation that may be requested by Orange County from time to time regarding the solicitation and selection of suppliers and subcontractors in connection with this solicitation process. Failure to maintain or failure to provide such information constitutes grounds for Orange County to reject the bid or proposal and to terminate, without penalty to Orange County, any contract awarded on such bid or proposal. All such information and documentation shall be maintained for a period of three years after the expiration of the contract. 4. As part of its bid or proposal, the undersigned bidder or proposer shall provide to Orange County a list of all instances within the past ten years where a complaint was filed or pending against bidder or proposer in a legal or administrative proceeding alleging that bidder or proposer discriminated against its subcontractors, vendors, suppliers, or commercial customers, and a description of the status or resolution of that complaint, including any remedial action taken. 5. As a condition of submitting a bid or proposal to Orange County the undersigned bidder or proposer agrees to comply with the Orange County Non-discrimination Ordinance. Falsification of this certification shall constitute a violation of the Orange Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 County Non-Discrimination Ordinance and shall be grounds for rejection of the bid or proposal or termination of an existing contract, without fault or further obligation to Orange County. 6. As a condition of submitting a bid or proposal to Orange County the undersigned bidder or proposer agrees that Orange County may consider the information submitted as part of this certification in its determination of the responsibility of the undersigned bidder or proposer. The undersigned bidder or proposer, as the case may be, waives the right to challenge the rejection of a bid or proposal when such rejection is based, in its entirety, on information submitted as part of this certification. The bidder or proposer certifies the undersigned has full authority to sign on its behalf. DocuSigned by: By: Keith Reynolds, Manager of Contract Administration Printed Name and Title On behalf of IEM International, Inc. IEM International, Inc. Company or Corporate name Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL os Supplemental Vendor Information: HISTORICALLY UNDERUTILIZED BUSINESSES Company Name: IEM International, Inc. Date:10/23/2024 Historically Underutilized Businesses (HUBs) consist of minority, women and disabled business firms that are at least fifty-one percent owned and operated by an individual(s)of the categories. Also included in this category are disabled business enterprises and non-profit work centers for the blind and severely disabled. Pursuant to G.S. 14313-1361(a), 143-48 and 143-128.4, the County invites and encourages participation in this procurement process by businesses owned by minorities, women, disabled, disabled business enterprises and non-profit work centers for the blind and severely disabled. This includes utilizing subcontractors to perform the required functions in this RFP/RFQ. Any questions concerning NC HUB certification, contact the North Carolina Office of Historically Underutilized Businesses at (919) 807- 2330. The Vendor shall respond to question #1 and #2 below. 1) Is Vendor a Historically Underutilized Business? ❑ Yes ® No 2) Is Vendor Certified with North Carolina as a Historically Underutilized Business? ❑ Yes ® No If so, state HUB classification: N/A Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL NON-COLLUSION AFFIDAVIT Louisiana State of North Ca-reltna- e County .T ' 7 Keith Reynolds , being first duly sworn, deposes and says that: Manager of Contract IEM International, Inc. 1. He/She is the Admnisitration of , the proposer that has submitted the attached proposal; 2. He/She is fully informed respecting the preparation and contents of the attached proposal and of all pertinent circumstances respecting such proposal; 3. Such proposal is genuine and is not a collusive or sham proposal; 4. Neither the said proposer nor any of its officers, partners, owners, agents, representatives, employees or parties in interest, including this affiant, has in any way colluded, conspired, connived or agreed, directly or indirectly, with any other proposer firm or Person to submit a collusive or sham proposal in connection with the contract for which the attached proposal has been submitted or to refrain from proposing in connection with such contract, or has in any manner, directly or indirectly sought by agreement or collusion of communication or conference with any other proposer, firm or person to fix the price or prices in the attached proposal or of any other proposers, or to fix any overhead, profit or cost element of the proposal price of the proposal of any other proposer or to secure through collusion, conspiracy, connivance or unlawful agreement any advantage against Orange County or any person interested in the proposal contract; and 5. The price or prices quoted in the attached proposal are fair and proper and are not tainted by any collusion, conspiracy, connivance or unlawful agreement on the part of the proposer or any of its agents, representatives, owners, employees, or parties in interest, including this affiant. (Seal) SUBSCRIBED AND SWORN TO BEFORE ME, This /1 Day of October , 2024 NOTARY PUBLIC My Commission Expires WENCIF J.DAIGLE NOTARY PUBLIC ST.TAi4MANY PAR13I-I l.OUISIANA NOTARY IO NO.024684 MY COMMISSION EXPIR4.6 AT DEATH Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL IRAN DIVESTMENT ACT CERTIFICATION REQUIRED BY N.C.G.S. 143C-6A-5(a) Name of Contractor,Vendor or Bidder: IEM International, Inc. As of the date listed below,the contractor,vendor or bidder listed above,and all subcontractors utilized by the contractor, vendor or bidder listed above, is not listed on the Final Divestment List created by the State Treasurer pursuant to N.C.G.S. 143-6A-4. The undersigned hereby certifies that he or she is authorized by the contractor,vendor or bidder listed above to make the foregoing statement. DocuSigned by: 10/23/2024 Signature Date Keith Reynolds Manager of Contract Admnisitration Printed Name Title Notes to persons signing this form: N.C.G.S. 143C-6A-5(a)requires this certification forbids or contracts with the State of North Carolina, a North Carolina local government, or any other political subdivision of the State of North Carolina. The certification is required at the following times: ❑ When a bid is submitted ❑ When a contract is entered into (if the certification was not already made when the vendor made its bid) ❑ When a contract is renewed or assigned N.C.G.S. 143C-6A-5(b)requires that contractors with the State, a North Carolina local government, or any other political subdivision of the State of North Carolina must not utilize any subcontractor found on the State Treasurer's Final Divestment List. The State Treasurer's Final Divestment List can be found on the State Treasurer's website at the address www.nctreasurer.com/Iran and will be updated every 180 days. *****Contractor,Vendor or Bidder—Return This Form with All Other Required Documentation***** Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 SUBMIT WITH PROPOSAL CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY and VOLUNTARY EXCLUSION LOWER TIER COVERED TRANSACTION (To be submitted with all bids exceeding $25,000.) (1) The prospective Applicant certifies, by submission of this proposal, that neither it nor its principals is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. (2) The prospective Applicant also certifies by submission of this proposal that all subcontractors and suppliers (this requirement flows down to all subcontracts at all levels) are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. (3) Where the prospective Applicant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this bid or proposal. The Applicant, IEM International, Inc. certifies or affirms the truthfulness and accuracy of this statement of its certification and disclosure, if any. DATE October// , 2024 SIGNATURE NAME Keith Reynolds TITLE Manager of Contract Admnisitration COMPANY IEM International, Inc. State of Louisana County of ,fie ( Subscribed and sworn to before me this day of October 2024. Notary Public My Appointment Expires= WEND16T J.DAIGLE NOTAiiY FUMIG ST.TMIMANY PARISH LOUESIANA NOTARY ID NO,024GG4 my comwaSION EXPIRES AT DEATH Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 — COMPREHENSIVE EMERGENCY OPERATIONS PLAN UPDATE APPENDIX A: RESUMES IEM proudly presents the following resumes: • Don Griffith — Program Director • Sean Fontenot— Program Manager • Sigrid Carrero-Perez— Project Manager/Senior Planner • Ari Schein — Senior Planner • Tori Siears— Senior Planner • Christopher Rucker— Planner • Ayite Brown — GIS Specialist • Kelsey Rohwer— Graphics Lead • Mary Anne Shahidi— Technical Editor 26 ©IEM. I SAFE.SECURE. RESILIENT. RFP#367-005435 OCTOBER 23,2024 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update DON GRIFFITH Program Director 35+ YEARS OF EXPERIENCE in Aviation and Emergency ..- EXPERTISE PROFESSIONAL QUALIFICATIONS Emergency Management Mr. Griffith is an experienced disaster response professional with 35 years of aviation, emergency management, and homeland security experience, Disaster Responses including 15 years of experience managing disaster response, recovery, Hazard Vulnerability mitigation,and preparedness projects.He has deployed 54 disaster air response Analysis experts to seven U.S. Virgin Islands and Puerto Rico airports in response to Hurricanes Irma and Maria and four in the Pacific. Mr. Griffith managed IEM Liaison Officer Duties Air TM, our aviation-specific division, since 2009 until 2021. He is the Project Airlift Operations Director for over 150 airport assessments and numerous airport contracts. He also served as the Program Manager for the aerial data collection related to Assault Landing Zone public utility facilities and property for post-storm damage assessment from Operations Hurricane Matthew, using two unmanned aircraft systems (UAS) teams. He Drop Zone Operations served as Program Manager for the Emergency Operations Center (EOC) functional assessment, EOC operations plan,and rules and regulations projects Airborne Operations for the Raleigh-Durham International Airport (RDU). Airfield Seizures RELEVANT EXPERIENCE EDUCATION I EM, 2008-Present M.A., Emergency Director of Response Operations, 2008-Present Management, AMU, 2010 (Honors) Director of Response Operations, Federal Emergency Management Introduction to Special Agency (FEMA) Air Evacuation Aviation Ground Support, 2009-Present Operations, Special Operations University, 1998 As Project Director, deployed 11 Senior Air Operations experts to Hawaii to support the 2023 wildland fires. Squadron Officers' School, As Project Director,created IEM Air",a division within IEM that 1995 specializes in disaster air response missions. Grew a division Air Force Reserve Officers from one employee in 2009 to 37 employees as of 2023. Training Corps Led the first airfield assessment for FEMA in 2009 of the Louis (Distinguished Graduate), Armstrong New Orleans International Airport (MSY). 1988 B.A., Psychology, University of Central Florida, 1988 RFP NO.367-005435 • 10/23/24 1 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Oversee the completion of 101 airfield assessments and operations plans and four "air ops" deployments under the AGS contracts. Reduced the cost of conducting deliberate airport planning on the AGS contract by 75% and reducing the time required to plan from 12 months to three months.The increased savings were directly passed on to FEMA,which enabled the program office to have more airports assessed and planned with the same budget. Led the transformation of the FEMA AGS airfield assessment program to enable uninterrupted operations during the COVI D-19 pandemic at no additional cost to the government.Increased the use of technologies to conduct near-virtual airfield assessments,reducing travel costs between 33%and 50%while reducing the risk of exposure to COVID-19 stakeholders.IEM conducted 12 airfield assessments during the pandemic without any stakeholders contracting the coronavirus. Deployed three Senior Air Planners to the Baton Rouge JFO to conduct deliberate planning in the event Hurricane Delta (2020) prompted a precautionary air evacuation of New Orleans. Managed the deployment in support of Super Typhoon Yutu(2018) of 27 contractorsto four airports on the U.S. territories of Guam and the Commonwealth of the Northern Marianas Islands. Donated two sets of air stairs to the Saipan International Airport in 2018 at the conclusion of his FEMA deployment,as all the airport's jet bridges had been destroyed.This directly aided the airport in its post-storm recoverywhile saving the U.S. Government $600,000 by not having to transport IEM's air stairs back to the United States. Deployed 27 disaster air response experts supporting Hurricanes Irma and Maria(2017)to 7 U.S.Virgin Islands and Puerto Rico airports in response to Hurricanes Irma and Maria. • Directly supported FEMAand the territories in their response and recovery from two Category 5 hurricanes. Jewish Family Services of San Diego, Migrant Sheltering, 2023-Present • Project Sponsor for the Jewish Family Services of San Diego, California, Migrant Sheltering contract. • Provides executive-level guidance for the on-site project management, supervisors, and shelter workers supporting asylum seeker operations at a privately-owned hotel and travel center. • IEM cares for asylum seekers,who have their court dates scheduled and onward travel plans arranged before they travel by air and motor coach to their sponsors within the United States. Humanitarian Assistance Program, U.S. Southern Command (SOUTHCOM), 2023-Present • Submits a quote to SOUTHCOM to provide all personnel,equipment,supplies,facilities,transportation,tools, materials, supervision, and other items and non-personal services necessary to help partner nations, particularly those affected by disaster or hardship,improve healthcare, education, and ensure sustainable community development. Submits quotes to SOUTHCOM to provide personnel, management, equipment, supplies, facilities, transportation,tools, materials, supervision, and any other items and services not Government-furnished necessary to perform Services and Supplies as defined in this PWS for Humanitarian Assistance and Disaster Preparedness (HA/DP). Gulf Cooperation Council (GCC)Regional Risk Assessment and Capability Analysis Updates GCC, 2022- Present Project Sponsor overseeing the comprehensive risk assessment and capability analysis for all GCC Member States using the SWOT Analysis Method (Strengths/Weaknesses/Opportunities/Threats). RFP NO.367-005435 • 10/23/24 2 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Unified Fire Authority/Salt Lake County Emergency Management Homeland Security and Emergency Management, 2023-Present • Sponsor for a contract to provide the Unified Fire Authority/Salt Lake County Emergency Management with homeland security and emergency management services through a 5-year Master Service Agreement that supports preparedness planning, training, exercises, risk reduction, recovery, mitigation, administrative support, and program and project management. Colorado Intake Center Services, Colorado Department of Public Safety, 2023-Present • Project Sponsor for the City of Denver's migrant Intake Center,where asylum seekers in the city are processed into the system after arriving in the city. Washington DC, Migrant Sheltering, Office of Migrant Services, 2022-Present • Project Sponsor for the District of Columbia's(DC) new Office of Migrant Services. IEM runs three migrant hotels with an average of 850 migrants daily as of 2023. California Unified Border Command Group Migrant Sheltering, California Department of Public Health and California Department of Social Services, 2022-2023 • Deployed to San Diego and Imperial County to provide executive oversight to an asylum seeker/migrant sheltering contract in which IEM deployed nearly 200 employees and subcontractors to five shelter sites throughout southern California. • Ensured shelter staff met and exceeded the state client's expectations. FEMA Air Transportation Support Services, 2021-Present • Provided aircraft supporting the 2023 Maui, Hawaii, wildland fires. Transported aircraft to Maui to support FEMA's response to the Maui wildland fires. • Provided aircraft and ground handling to assist the Urban Search and Rescue (USAR). FEMA COVID-19 Vaccination Medical Staffing Services, 2020-2021 • As Deputy Program Manager, leads 167 clinicians and 10 Task Order Management Specialists at 12 sites throughout New Jersey, Indiana, Kentucky, Maine, and Maryland. • Ensured an over 98% staffing fill rate for the last 30 days and over 95,000 vaccines administered. Aviation Ground Support and Airfield Operations & Maintenance, U.S. Health and Human Services (HHS), 2022-Present • Project Director on contract to provide just-in-time aircraft handling and airport support during times of national emergency or disaster. This non-Stafford Act contract also allows for full international work supporting national objects. Los Angeles World Airports (LAWA) Expert Emergency Management Services, 2015-2019 • Served as Project Principal,leading the IEM Team in updating the airports'emergency management program. • Project Principal for writing the Continuity of Operations (COOP) plan for LAWA, which included the Los Angeles International Airport (LAX) Fayetteville Public Works Commission, 2016-Present • Managed aerial data collection related to PWCfacilities and propertyfor post-storm damage assessment from Hurricanes Florence and Matthew (2018) using multiple unmanned aircraft systems (UAS) teams. RFP NO.367-005435 • 10/23/24 3 ©IEM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Raleigh-Durham International Airport Contracts, 2014-Present • Project sponsor for the airport's Strategic and Crisis Communications plan. • Served as the Project Directorto assist Raleigh-Durham(RDU)Airport in building a comprehensive emergency program. Oversawthe conduct of exercise planning team and observers for three Federal Aviation Regulation Part 139 triennial (full-scale) exercises and five tabletop exercises (TTXs); RDU EOC functional assessment; and development of operations plans. Oversawefforts to consolidate and write governing rules, regulations,and procedures for RDU, documenting how it operated with various stakeholders. • Served as the Project Director for the Emergency Operations Center (EOC) functional assessment, EOC operations plan, rules and regulations projects, and EOC training and exercises for the Raleigh-Durham International Airport (RDU). New York State Division of Homeland Security & Emergency Services, 2013-2014 • IEM Project Manager for the Super Storm Sandy recovery efforts. • Managed the deployment of more than 150 hazard mitigation, public assistance, and claims adjuster personnel at eight different locations in the State of New York following Super Storm Sandy. Regional Catastrophic Planning Team (RCPT), New York, New Jersey RCPT, 2022-Present • As project manager, provides support for the Regional Catastrophic Preparedness Grant Program. The Regional Catastrophic Preparedness Grant Program, a U.S. Department of Homeland Security-funded initiative,enhances regional catastrophic preparedness and continuity of operations in high-risk metropolitan areas such as New York City. Central U.S. Earthquake Consortium (CUSEC)After Action Report (AAR), 2011 • Project manager overseeing the development of CUSEC's AAR from the 2011 National Level Exercise(NLE). Manages team as they conduct CUSEC's AAR and create a marketing brochure to educate the federal and state governments on the benefits of CUSEC's work. FEMA's Logistics Supply Chain Management System/Total Asset Visibility, 2011 • Served as Project Manager supporting response to declared disasters;responsible for deploying strike teams to incident staging bases to register and track containers. National Academies of Science Airport Cooperative Research Program (ACRP), 2010-2020 • ACRP 04-21 (Emergency Communication Models for Persons with Disabilities and Non-English Speakers). Served as the Principal Investigator. • ACRP 04-15 (A Tool for Developing Airport Terminal Incident Response Plans). Served as the Principal Investigator. ACRP 04-13 (Integrating Community Emergency Response Teams at Airports (A-CERTs)). Served as the Principal Investigator. • ACRP 04-12(Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations:A Primer). Served as the Principal Investigator. • ACRP 04-10 (Airport-to-Airport Mutual Aid Programs). Served as the Project Manager. FEMA Mass Evacuation Transportation Planning, 2008-2010 • Deployed supporting Hurricanes Gustav and Ike (2008)— FEMA Joint Field Office. • Served as Lead Air Operations Planner responsible for the 2008 Louisiana Federal Support Plan for the Louis Armstrong New Orleans International Airport air evacuation. RFP NO.367-005435 • 10/23/24 4 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Lead Air Planner and exercise facilitator for the MSY air evacuation planning efforts. • Successfully led the air evacuation planning and return of 5,025 Critical Transportation Needs (CTNs) for Hurricane Gustav (2008). FEMA National Air Evacuation Blanket Purchase Agreement, 2008 • Co-authored the National Response Framework(NRF)Aviation Incident Support Annex,the Joint Field Office (JFO) Aviation Branch Operations Manual, and twelve aviation branch employee job aids for FEMA. • Coordinated the FEMA Region VI air response operations for Hurricane Ike in Texas and Louisiana. • Conducted evacuation planning and execution forthe precautionary air evacuation ofthe cityof New Orleans for Hurricane Gustav and the highly successful return of the evacuees. United States Air Force, 1988-2008 Various Roles, Instructor Navigator, 1988-2008 Chief Air Mobility Liaison Officer (AMLO), 621st Contingency Response Wing (CRW)/82nd Airborne Division, 2002-2008 Maintained currencyas Drop Zone Control Officer(DZCO),Landing Zone Safety Officer(LZSO),and static-line parachutist. Served as the primary point of contact for all aviation-related issues in the 82nd Airborne Division's EOC during activations for over three years. Deployed to MSY to support Hurricane Katrina (2005) with the 82nd Airborne Division to New Orleans to support relief operations immediately following Hurricane Katrina. Coordinated logistical requirements for TRANSCOM to deploy to Louisiana for Hurricane Katrina. Ensured Army compliance with the International Civil Aviation Organization (ICAO), Federal Aviation Administration (FAA), and applicable service safety regulations. Deployed for Operations IRAQI FREEDOM and ENDURING FREEDOM (2005, 2006, and 2007). De facto airfield manager for Jalalabad Airport(a.k.a., Nangarhar Airport),Afghanistan, 2007, overseeing the repairs and return to safe flight operations. Marine Air Mobility Liaison Officer, 615th Air Mobility Squadron (AMS)/1st Marine Expeditionary Force (I-MEF), 2004 Served as the primary point of contact for all U.S.Air Force Air Mobility Command and U.S.Transportation Command-related issues for the 1st Marine Expeditionary Force. Responsible for conducting Drop Zone surveys at Camp Pendelton for 1st Force Reconnaissance. Assistant Director of Operations, 615th Air Mobility Squadron, 2002-2005 Deployed for Operation UNIFIED ASSISTANCE in BandaAceh,Indonesia. Managed a mobile airport operations team at Banda Aceh, Indonesia,following the Indonesian tsunami disaster in 2004. Coordinated directlywith the United Nations (UN) World Food Program (WFP) and the United States Agency for International Development(USAID)forthe delivery of medical and relief supplies for Indonesian Displaced People (IPD). Negotiated airport operations at Banda Aceh airfield with Indonesian government officials and 59 other countries involved in the tsunami relief. Coordinated transportation of three ambassadors and non- government organizations(NGO)and evacuated numerous Indonesian victims. Ensured the smooth transfer of relief supplies from the airport to awaiting helicopters and trucks. Gunship Air Liaison Officer,Assistant Director of Operations, 75th Ranger Regiment, 2000-2002 Maintained currency as Joint Terminal Attack Controller (JTAC) and static-line parachutist. Served as the primary point of contact for all AC-130 gunship-related issues in the 75th Ranger Regiment. RFP NO.367-005435 • 10/23/24 5 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update • Responsible for conducting close air support planning,training,and operations for the 75th Ranger regiment. • Deployed for Operation ENDURING FREEDOM Deputy Chief of Plans, 4th Special Operations Squadron, 1998-2000 • Conducted testing and evaluationto ensureall Air Force Special Operations AC-130U"Spooky'gunships were Year 2000 (Y2K) compliant with this software and avionics. Deployed for Operation ALLIED FORCE in support of combat operations. Deputy Training Officer, Training Squadron TEN, 1997-1998 • Responsible for ensuring standardization among three training squadrons. Academic Department Head, Training Squadron TEN, 1995-1997 • Program managerfor U.S. Navy's first computer-based training(CBTs).Oversawthe course creation,testing, and implementation of 18 technical aviation courses. • Supervised and instructed 800 student naval flight officers and navigators annually. • Assisted with the Hurricanes Erin and Opal recovery efforts at Hurlburt Field, Florida. Instructor Navigator, 966th AWACS Training Squadron, 1998-2000 • Conducted all academic and flight instruction for initial qualification training (IQT) navigators. Instructor Navigator, 963rd AWACS Squadron, 1989-1994 • Responsible for the mission qualification training (MQT) and mission readiness of all squadron navigators. • Deployed for Operations DESERT SHIELD, DESERT STORM, PROVIDE COMFORT, AGATE PATH. Student Navigator, 451st Flying Training Squadron, 1988-1989 CERTIFICATIONS AND TRAINING • Project Management Professional seminar (36 hours) • FEMA IS-100.C: Introduction to the Incident Command System (ICS) • FEMA IS-0200.C: Basic Incident Command System for Initial Response • FEMA IS-300: Intermediate ICS for Expanding Incidents FEMA IS-400: Advanced ICS - Complex Incidents FEMA IS-700 National Incident Management System (NIMS), an Introduction FEMA IS-800.D: National Response Framework, An Introduction • Air Mobility Liaison Officer (AMLO) Qualification Course • Basic Airborne Course, Static-Line • Airfield Feasibility Assessment • Drop Zone Controller (DZC)/Safety Officer (DZSO) • Landing Zone Safety Officer (LZSO) • Joint Operation Planning and Execution System (JOPES) for Action Officers JOPES for Support Personnel Force Protection Level I Naval Flight Officer (NFO) Instructor U.S. Navy Academic Instructors Course Aircraft Load Planners Course, Equipment Preparation Master Navigator Aeronautical Rating U.S. Air Force Academic Instructors Course Instructor Navigator Course RFP NO.367-005435 • 10/23/24 6 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update PRESENTATIONS • "Sheltering Migrants: How to Open a Shelter, Conduct Operations, and Avoid Mistakes." New York State Association of Counties (2023) "Florida Airports Council 2023 General Session 4-Lessons Learned in a Time of Crisis."Florida Airports Council Panel (2023) • "Airport Emergency Management and Response." The National Academies of Science Webinar (2014). • "The Airports Role in Air Evacuations."The National Evacuation Conference (2012). • "Air Evacuation Operations," The National Evacuation Conference (2010). "JFO Aviation Branch Manual" & "State and Regional Disaster Airlift." FEMA Aviation Conference (2009). PUBLICATIONS Griffith, D.W. (2018). Airport Cooperative Research Program (ACRP) Report 201, Emergency Communication Models for Persons with Disabilities and Non-English Speakers.Transportation Research Board of the National Academies. Available at: http://www.trb.org/Publications/Blurbs/179335.aspx • Griffith, D.W.(2014).Airport Cooperative Research Program(ACRP)Report 112,ATool for Developing Airport Terminal Incident Response. Transportation Research Board of the National Academies. Available at: http://onlinepubs.trb.org/onlinepubs/acrp/acrp_rpt_112.pdf Griffith, D.W.(2013).ACRP Report 95, Integrating Community Emergency Response Teams(CERT)at Airports. Transportation Research Board of the National Academies. Available at: http://onlinepubs.trb.org/onlinepubs/acrp/acrp-rpt-095Partl.pdf Griffith, D.W. (2013). ACRP Report 94, Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations. Transportation Research Board of the National Academies. Available at: http://onlinepubs.trb.org/onlinepubs/acrp/acrp-rpt-094.pdf • Smith,J.F.and Griffith, D.W.(2012).Airport cooperative research program (ACRP)report 73:airport-to-airport mutual aid programs. Transportation Research Board of the National Academies. Available at: http://onlinepubs.trb.org/onlinepubs/acrp/acrp_rpt_073.pdf Robertson, S. & Griffith, D.W. (2010). Air evacuation operations. Risk, Hazards&Crisis in Public Policy, 1(2), Article 6. Available at: www.psocommons.org/nccpp/volt/iss2/art6 RFP NO.367-005435 • 10/23/24 7 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update SEAN FONTENOT / Program Manager/Senior Planner Emergency,34+ YEARS OF EXPERIENCE in ..- EXPERTISE PROFESSIONAL QUALIFICATIONS Crisis and Disaster Mr. Fontenot has 34 years of experience in emergency, crisis, and disaster Management management. During his career, Mr. Fontenot has managed numerous statewide disaster response and recovery initiatives and catastrophic planning Program Management projects, including the Arizona Capabilities Assessment and Gap Analysis and Damage Assessments the New Jersey Non-Urban Areas Security Initiative (UASI) Catastrophic Planning project. Mr. Fontenot has managed multiple international Emergency Management and regional risk assessments and capability analyses as well as established Planning strategic plans and the design of a regional emergency management center Training & Exercises utilizing the Sendai Framework for Disaster Risk Reduction 2015-2030, the UNDRR Regional Assessment Report on disaster risk reduction in the Arab Threat and Hazard region, the United Nations Hyogo Framework for Action, and the European Identification and Risk Union Chemical, Biological, Radiological and Nuclear (CBRN) Centres of Assessment Excellence (CoE) Risk Management Initiative. Disaster Response and RELEVANT EXPERIENCE Recovery EDUCATION IEM International, Inc., 2005-Present Various Roles, Manager, International Crisis Management, 2023- A.A.S., Business Technology, Present Baton Rouge Community Manager, Planning and Operations Support, 2019-2023 College, 2000 Manager, State and Local Preparedness, 2008-2018 Senior Emergency Planner, 2005-2008 Program Manager, Gulf Operation Council (GCC) Regional Risk Assessment and Capability Analysis Updates, 2016 and 2022 • Conducted a comprehensive risk assessment and capability analysis for all GCC Member States using the SWOT Analysis Method (Strengths/Weaknesses/Opportunities/ Threats). Provided an update to the GCC Emergency Management Center Risk Register with a risk evaluation to make decisions about which risks need countermeasures and to prioritize resources and activities based on types of hazards, impacts,threats,and vulnerabilities. RFP NO.367-005435 • 10/23/24 8 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Program Manager, Gulf Cooperation Council (GCC) Roadmap to Establish the GCC Emergency Management Center • Developed a comprehensive plan document detailing the vision and mission of the GCC Emergency Management Center, with a 5-year plan that includes strategic objectives, specific goals and direction, organizational structure, and human resource needs to meet the plan goals. Conducted a risk assessment and capability analysis for all GCC Member States that covers the vulnerabilities of these countries. Identified all necessary requirements for the GCC Emergency Management Center physical building, including building design requirements,size,appropriate layout,and needed infrastructure and equipmentto fulfill the Center's tasks properly. Developed an overall implementation plan and roadmap that identifies the steps, decisions, and actions needed to implement the various risk assessment recommendations, including terms of reference for any technical assistance required for building the local institutional and financial capacity needed for effectively managing the implementation. Assisted in developing an Early Warning System in the emergency management centerto monitor regional incidents that may impact any of the six nations.The Early Warning Center would provide an analysis of the consequences of emerging incidents, collect essential information, and review critical information requirements for regional consequence and activation triggers.The Early Warning Centerwould also provide situational assessments to the GCC leadership and the six-member nations Ministries of Civil Defense. Program Manager, Unified Fire Authority/Salt Lake County Emergency Management Homeland Security and Emergency Management • Contracted to provide the Unified Fire Authority/Salt Lake County Emergency Management with homeland security and emergency management services through a 5-year Master Service Agreement that supports preparedness planning, training,exercises, risk reduction, recovery, mitigation, administrative support, and program and project management. Task Order Management Specialist, FEMA COVID-19 Medical Staffing Services • Implemented and administered FEMA policies and programs in support of Agency and Administration goals and objectives. • Coordinated COVID-19 vaccination efforts in FEMA region I to V states,with oversight of AMN Healthcare,in support of the U.S. Public Health Service. • Developed and fostered relationships and liaisons with site Points of Contact,including coordination and negotiation on behalf of FEMA. Coordinated planning and execution of task orders in collaboration with the site point of contact and site lead. • Facilitated new clinician onboarding, orientations, day-to-day schedule, and team personnel. • Provided supervision on projects and multiple objectives to achieve FEMA end goals. Technical Assistance, Illinois COVID-19 Disaster Recovery Supports the IEMA PA Staff by providing technical assistance to the COVID-19 DR-4489-IL Disaster applicants. Senior Emergency Planner, TX Hurricane Harvey Homeowner Assistance Program. Initially assigned as the Damage Assessment Lead and was responsible for three damage assessment teams (subcontractors) and over 3,000 damage assessments. Promoted to the Deputy Program Manager, responsible for the entire program, including three Housing Assistance Centers and over 50 case managers. RFP NO.367-005435 • 10/23/24 9 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Senior Emergency Planner, Texas GLO Hurricane Harvey Homeowner Assistance Program • Initially assigned as the Damage Assessment Lead and was responsible for three damage assessment teams (subcontractors) and over 3,000 damage assessments. • Promoted to the Deputy Program Manager, responsible for the entire program, including three Housing Assistance Centers and over 50 case managers. Manager, Restore Louisiana, Manager, State and Local Preparedness • Manager responsible for all IEM field damage assessments of applicant properties conducted in the Restore Louisiana delivery to date. Responsible for delivering over 15,000 Xactimate damage estimates with a peak staff of 150 field inspectors and managing assignments to IEM and five subcontractors using Xactanalysis. • Reduced inspector staff and resultant program cost by 50% while greatly increasing flexibility in the construction management phases of Restore Louisiana delivery. Spearheaded consolidating all Restore LA inspection functions (damage estimates, preconstruction inspections for state-managed repairs,and progress inspections for State and homeowner-managed repairs) into a single centralized inspector pool. Program Manager, State of New Jersey • Managed the State-level planning support project andtheTaskOrderforthe Exercise contract,which included revising the State EOP,supporting Hurricane Sandy response activities,drafting the State Sheltering Strategy, conducting training, and supporting several exercises, among many other preparedness activities. • Served as Program Manager for the New Jersey Non-Urban Areas Security Initiative (UASI) Catastrophic Planning project,which included a capabilities and gap assessment for the 14 non-UASI counties in the State. Program Manager, AMTRAK EAP, Regional Response Plan (RRP), and COOP Planning Support • Served as Program Manager for an Amtrak planning project,which included the development of a system- wide COOP planning template and RRP template, as well as developing 11 COOP plans and 11 EAPs for Amtrak's major facilities. Program Manager, Dallas Area Rapid Transit (DART) Security Strategy Update, Training & Exercise Plan, and Exercise Series • Oversaw development of Regional Transit Security Strategy(RTSS)and DART Training and Exercise Program; managed development and facilitation of four regional TTXs based on DART's EOP. Program Manager, Prince George's County, MD, EOP update, THIRA, and Exercise Series • Served as Program Managerforthe design and delivery of THIRA,two seminars,two TTXs,and one full-scale exercise. Oversaw review of County Mass Care and Shelter Plan, EOP, and Evacuation Plan. Program Manager, Wake County, NC, Hazard Identification and Risk Assessment(HIRA) • Served as Program Manager for developing the Wake County HIRA and updating the EOP. RFP NO.367-005435 • 10/23/24 10 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Louisiana Governor's Office of Homeland Security and Emergency Preparedness (GOHSEP), 1993-2005 Various Roles, Chief of Preparedness Division, 2003-2005 Chief of Planning Division, 1992-2003 • Administered all planning activities for GOHSEP, including planning,training, and exercises, as Chief of the Planning Division. Managed two divisions and several programs, including the hurricane,hazardous materials(hazmat), and radiological emergency preparedness programs. Managed a planning staff responsible for the State EOP and all 64 parish EOPs and provided Louisiana's input to the National Response Plan. Served as State Lead for the Southeast Louisiana Catastrophic Hurricane Planning effort, incorporating the Hurricane Pam exercise scenario.This planning effort focused on the recovery aspects of a major hurricane making landfall in New Orleans. As Hurricane Planning lead, worked with the state's hurricane planning committees and LA-VOAD on all aspects of disaster planning, including post-disaster recovery programs. After several disasters, I worked with FEMA IA as the state representative at Disaster Recovery Centers, working with disaster survivors. Oversaw the administration of all federal programs, including the hurricane, terrorism, hazmat, and radiological programs, as Assistant Chief of the Natural and Technological Hazards Division. Managed over 200 disaster applications with over 600 projects stemming from seven federally declared disasters and planned the distribution of$100 million in federal disaster aid payments to Public Assistance applicants after federal disasters. CERTIFICATIONS AND TRAINING • Homeland Security Exercise and Evaluation Program (HSEEP) • ICS 100— Introduction to the Incident Command System • ICS 200— ICS for Single Resources and Initial Action Incidents • ICS 300— Intermediate ICS for Expanding Incidents • ICS 400—Advanced ICS for Command/General Staff • FEMA Emergency Management Institute (EMI) Professional Development Series RFP NO.367-005435 • 10/23/24 11 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County-Comprehensive Emergency Operations Plan Update SIGRID CARRERO- PEREZ Project Manager/Senior Planner 15+ YEARS OF EXPERIENCE in Homeland Security and Emergency Management PROFESSIONAL QUALIFICATIONS Public Assistance Ms. Carrero-Perez has worked with Cumberland County, NC, in the past on Consulting FEMA public assistance projects.She will bring her knowledge of that program, along with her background in emergency management and planning, to the Crisis Action Planning forefront for assisting in the development of effective emergency response plans.She is a driven,results-oriented professional with 15 years of experience EDUCATION in operations,always seeking to maximize and blend management skills gained through militaryexperienceand civilian education.Ms.Carrero-Perezthrives on MBA, Master of Business working under pressure and problem-solving while effectively managing Administration- diverse teams to synchronize objectives for efficient and successful mission Management, Northcentral execution. University, 2015 RELEVANT EXPERIENCE B.S., Business Administration, University of Maryland I EM, 2018-Present University College, 2013 Supervisor, Technological Hazards, 2018-Present A.A., Aviation Operations, COVID-19 Recovery Support Community College of the Air Force, Devised six distinct electronic surveys forthe Countyof Santa Clara COVID- 19 Key Stakeholders, each for distribution to garner collective areas of A.A., Criminal Justice, concern and solicit ideas and recommendations for COVID-19 recovery Community College of the planning. Air Force, 1997 Public Assistance Consulting • Spearheaded Client's FEMA Public Assistance Grant process; shaped, compiled,and submitteciten project reimbursement requests totaling over $5M. Expertly bolstered initial $1.2M reimbursement estimates through avid research of client's sustained damages to eligible program reimbursement criteria for FEMA approval. Closely worked with Departments to analyze and identify potential eligible claims for reimbursement; crafted Damage Inventory Lines for FEMA- Grants Portal. RFP NO.367-005435 • 10/23/24 12 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Formulated and submitted an official FEMA request for the addition of six latent identified Damage Inventory Lines to the original reimbursement submission; secured approval for a total of $1.6M in additional reimbursements to the client. Devised client-tailored Project Summary Reports and Records from collected force account labor timesheets, payroll data, equipment logs, invoices, and receipts for project reimbursement. Meticulously worked with FEMA Program Delivery Manager finalizing projects in Grants Portal; answered Essential Elements of Information, provided fundamental comments, and uploaded required documentation to validate project submissions. Air Operations Emergency Planner, Deployed, Saipan • Deployed to Saipan to support FEMA Super Typhoon Yutu disaster response efforts; operated in JFO-Air Operations Branch to track essential aircraft disaster relief supply shipments delivered between two islands from globally procured assets. Crafted detailed aircraft logistical shipment tracker utilized by FEMA Air and Logistic Operational divisions; validated contracted DoD and commercial aircraft expenses. • IEM Small Unmanned Aircraft (sUAS) Component of IEM Air Operations. Participated in aerial mapping and orthomosaic three-dimensional modeling of Fayetteville's water and wastewater treatment plants;aerial inspection encompassed Fayetteville's utility rights of way to include water and sewer pipelines and electric transmission lines. Gathered volumetric estimations of debris fields along Fayetteville rights of way, enabling the Public Works Commission to contract out debris removal services and ensure accuracy post-Hurricane event. FEMA Air Evacuation Ground Support and Airfield Assessment • Conducted detailed airport site assessments for identification of requirements and resources with states, counties,local agencies,and airport tenants for disaster response air operation capabilities following a major disaster. Gathered information utilized for airport operational planning development and actual operations deployment for general population air evacuation and air reception, logistics staging area, aeromedical staging, and air search and rescue operations. United States Air Force, 2006-2018 Various Roles, Operations Manager, 2013-2018 Operations Planner, 2010-2013 Operations Specialist, 2006-2010 Orchestrated operational sourcing plan by validating 27 priority sites requiring integrating 14 organizations; synchronized operations of geographically separated units to meet requirements. Managed 435 postured defense Unit Type Codes valued at $120M and created three new ones to highlight capabilities; utilized for readiness reporting of all contingency response organizations. Validated and published guidance on mobilecommand and control policy,procedures,and trainingfor global contingency response organizations; generated interim contingency response course for Combatant Commander surge requirements, enabled expedited qualification of 199 members. • Established two new AF mission essential tasks in the AF Universal Task Listing for Contingency Response missions;tasks essential for readiness reporting in mandated Defense Readiness Reporting System; adopted by 25 units for reporting status of 2.5K combat support personnel. • Partnered with two external organizations to fill manpower voids; increased workforce by 33%. • Crafted four policies and reviewed 24 for currency; provided staff/students/faculty clear guidance. RFP NO.367-005435 • 10/23/24 13 ©IEM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County-Comprehensive Emergency Operations Plan Update Led team building and conflict resolution events to US joint service and international noncommissioned officers on leadership and resiliency skills. Forged cohesive and effective communication exchange between diverse backgrounds; participants garnered insight of cultural differences and work preferences. Revamped internal security management program, ensuring compliance with mandated directives. Revalidated 12 clearance positions and initiated two out-of-scope investigations and four joint reinvestigations, enabling member's clearance reinstatement for duty performance. Formulated a 24-month 70% manpower drawdown plan for installation closure and realignment of 53 members. Outlined transition schedule and external support agreements to manage two squadron's obligations and training objectives; skillsets maintained without degradation to either mission. Directed 11-member rotational schedule for tenjoint exercises;2300+ inspections on 5.7M pounds of airdrop equipment conducted. Authored external multi-agency agreements;defined human resource utilization on operations and airdrop inspection requirements; improved manpower efficiency by 15%. Assessed 110 business travel expense account authorizations and vouchers.Validated $125K+ in acquired expenses; safeguarded AF resources and ensured zero government travel cards overdue. Selected for an 11-member skill-diversified team on ClassA Aviation Mishap Investigation;19 majoraccident findings identified, three deemed causal with 15 additional critical areas of concern. Eleven prevention plan recommendations were implemented AF-wide. Devised off-site manpower equipment inspection operations supportplan during 27-day runwayclosure.Five off-station missions, 69 local flight operations, and 23 flight evaluations were successfully launched from 3 alternate airfields; 100% of requirements were met without delays. Trainer for external organization; provided 22 hours of cargo handling instruction(ground and flight) to 7 newly assigned members. Certified members and increased their manpower by 12%. Expertly managed organizational $2.2M operating expense budget for three years. Reviewed financial statements and identified and implemented cost reduction practices to execute 200 mission essential requirements despite a 40% funding cut. Enforced standards for $370K of Government Purchase Card transactions.Management practice led to an "Outstanding" inspection rating earned by only four out of 31 organizations. Judiciously scrutinized and approved 490 business expense travel authorizations and vouchers; slashed processing delays and backlogs by 25%. Oversawa 60-member work schedule and deftly balanced home station manpowerand training requirements during four combat deployments.Enabled unit to maintain 100%mission status despite increased operational requirements. Supervised and conducted 90 hours of ground and flight instructionto eight newly assigned Cargo Handlers comprised of local operating procedures,flighttactics and techniques,technical orders,and safety procedures. CERTIFICATIONS AND TRAINING • Unmanned Aerial Systems Commercial FAA 107 Remote Pilot • International Air Transport Association Dangerous Goods Certifier Professional Manager Certification • Introduction to Go.Data-Field Data Collection,Chains of Transmission,and Contact Follow-up(World Health Organization) COVID-19 Contact Tracing (Johns Hopkins University) IS 393b, 556, 632a, 633, 634, 1000, 1005, 1009, 1010, 1014, 1017, 26, 27,42, 75, 100c, 101c, 102c, 120c, 130a, 139a, 200c, 230d, 235c, 368, 453, 520, 522, 545, 552, 700b, 800c, 908, 1300, 2002, 2200, 2500, 2600, 2700, 2900a, 2905 RFP NO.367-005435 • 10/23/24 14 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Allk -; ARI SCHEIN Senior Planner 30+ YEARS OF EXPERIENCE in g and Emergency ..- EXPERTISE PROFESSIONAL QUALIFICATIONS EM Program Management Mr. Schein is a veteran Emergency Manager with over 30 years of proven program, crisis, and consequence management leadership. His focus is Incident Management resiliency,continuity,training and exercises,crisis communication systems,and Training and Exercise incident management. He has experience in higher education, local government, and corporate Emergency Management and Continuity. Higher Education K-12 RELEVANT EXPERIENCE EEDUCATION I EM, 2023-Present Senior Emergency Manager, 2023-Present M.S., Emergency Assisting the Fayetteville, NC Public Works Commission in developing an Management, Jacksonville effective Emergency Management Program, including planning, training, State University exercising,and developing new processes,procedures,tools,and job aids. B.S., Political Science, Assisting the Raleigh Durham Airport in revising and consolidating their Dickinson College Crisis Communications and Joint Information Center plans, including providing training and exercises on the revised plan. Managing multiple,concurrent short-and long-term projects consisting of domestic and overseas THIRA, capability assessments, and gap analyses. Will support federal, state, and local government agencies and private sector organizations in drafting, developing, and editing planning documents, supporting stakeholder engagement activities, and applying technical knowledge and expertise to analyze, coordinate, and develop procedures supporting response and recovery operations. Designing and delivering technical assistance, ranging from facilitating a variety of stakeholders through the planning process to direct writing assistance.Ensured that developed planswere consistent with appropriate federal, state, and local legal/regulatory requirements and guidance and customized to the proper audience. RFP NO.367-005435 • 10/23/24 15 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update LendingTree Security and Resiliency, 2022-2023 Senior Business Continuity and Resilience Analyst, 2022-2023 Initiated and deployed a new enterprise-wide Business Continuity platform. Conducted business-unit level Business Impact Analysis and planning to identify risks,points of failure,dependencies,and recovery timelines for an IT-based financial services company with offices throughout the US and overseas. • Increased corporate resilience through applied Emergency Management practices and tools.Created policies, plans, procedures, and checklists to support all-hazards Incident Response, focusing on IT-related threats. Initiated an exercise program; designed and conducted exercises; developed after action reviews and undertook corrective actions. Durham Emergency Management Division, 2019-2022 Various Roles, Interim Division Chief of EM and Continuity of Government, 2021-2022 • Led a team responsible for all emergency management and continuity mission areas for both the City and County of Durham with a $1.06 million operating budget and$1.2 million(current)in federal and state grants and private donations. • Managed all aspects of the agency, including business continuity and continuity of government, all-hazards response, planning, human resources, budget, contracting,grants management, support to other agencies during crisis and routine operations, mitigation, recovery, and logistics. • Served as the Emergency Operations Center Manager during EOC response activations and Local Recovery. • Served as Incident Commander for complex incidents and multiple unrelated but concurrent incidents. Managed successful responses to events, including fuel disruptions due to the Colonial Pipeline cyberattack and COVID response, mall shootings, mitigation, and recovery activities. • Managed the DHS Complex Coordinated Terrorist Attack grant. • Supervised, taught, and mentored Division personnel and interns. Conducted timely Business Impact Assessments(BIAS)for emergent and known threats and hazards across multiple governmental/business functions with involved stakeholders to develop measures to protect, prevent,mitigate,respond,and recover from those threats.Threats included winterweather,pandemic,social unrest, supply chain disruptions, and acts of violence. Instructed Department Directorswith training and familiarization on the Countywide Continuityof Operations software and overall COOP concepts, including lessons learned from using the platform during the March 2020 ransomware attack. Deputy Emergency Manager and Interim Division Chief, 2019-2021 • Served as Incident Commander of the Countywide response to the COVID-19 Pandemic, including planning for testing,vaccinating,public information, food insecurity, homeless support, and all associated missions. Provided elected officials with value-added long-and short-term planning,course of action recommendations, resources, and operational support. Developed organizational structure for the combined City/County Emergency Operations Center/Area Command in response to a crippling ransomware cyberattackthat left the City and County completely offline, including all hosted systems and platforms, hardware, and mobile devices. Coordinated strategies and resources to allow County government agencies to resume operations using continuity of operations pre-planning, ad-hoc infrastructure and technology, and minimal personnel. RFP NO.367-005435 • 10/23/24 16 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Provided timely and pertinent reports to senior executives and elected officials during multiple crises, including COVID-19; an extended County and City-wide cyberattack; a natural gas explosion that destroyed several businesses in Downtown; an emergency relocation of over 300 families from public housing; and Hurricane Dorian. Built relationships with stakeholders across the community, including volunteer agencies, city and county departments, hospitals and healthcare coalitions, private industry, schools, and the public. Participated in Incident Command Post(ICP)and Emergency Operations Center(EOC)operations over multi- day activations. Conducted planning, safety, and logistics functions; and participated in short- and long-term recovery operations, including creating and using a OneFund. University of Central Florida Department of Security and Emergency Management, 2012-2019 Training and Exercise Coordinator, 2012-2019 • Provided on-scene incident management and EOC support to the on-scene commander and the Executive Policy Group during multiple hurricanes and tropical storms; tornado warnings; power outages; HAZMAT incidents; structural fires; prescribed burns and wildland fires; bomb threats; suspicious packages; football Game Days; POTUS and FLOTUS visits; Presidential and Congressional political campaign visits; international events;structural collapse;evacuations;civil disturbances;controversial speakers and court decisions;potential pandemics; a solar eclipse; and ASHER threats. Designed, conducted, and facilitated or evaluated 65 collaborative exercises, including 2 Full-Scale, 6 Functional, 28 Workshops, 5 TTX, and 24 drills as part of a coordinated threat and hazard-based exercise program incorporating continuity and reconstitution across all aspects of business, education, research, and supportive service lines. Evaluated orfacilitated an additional45 exercises with regional partners,including23 Full Scale,5 Functional, and 15 TTX in support of first responders and agencies, including Orange County, hospitals, health departments, coalitions, airports, rail, and other higher education institutions. Delivered over 100 NIMS, ICS, and HSEEP courses, including L-449, L-146, G-300, G-400, G-317, and the 100/200/700/800 series to partners, including Orange, Seminole, and Osceola counties. Presented an Active ShooterAwareness training program to thousands of community members in partnership with University Police. Instructed campus organizations and personnel on personal preparedness and resiliency through outreach events, touch-a-trucks, safety fairs, and media interviews. Assisted the City of Orlando Office of Emergency Managementwith their operations during the 2012 NBA AII- Star Game week, the 2017 NFL Pro-Bowl, and post-Pulse Nightclub Shooting events. Led a successful multi-year, campus-wide process resulting in EMAP Accreditation of the University on the first assessment to become the 4th University in the country with accreditation. Served as a trainer, mentor, and guide for over 100 assigned Emergency Support Function personnel and managed them during activations,including Hurricanes Matthewand Irma,while serving asthe EOC Manager and coordinating with the Orange County Emergency Management team at their EOC. Maintained certifications for access to criminaljustice information and critical infrastructure data, including Criminal Justice Information Systems (CJIS); CFR Part 23; HSIN, IP Gateway, and PCII. Developed the current Department of Homeland Security online bomb-threat training video in partnership with the Office of Bombing Prevention and the International Association of Chiefs of Police to fill a gap in training delivery at the National level. RFP NO.367-005435 • 10/23/24 17 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Participated on the planning committees for numerous conferences, including the 2014-2018 Governors Hurricane Conference Program Committees, 2014-2016 Florida Emergency Preparedness Association (FEPA) Annual Meeting Program Committees,2014-2018 FEPA Higher Ed Committees.Also served as a Presenter at the 2012 IAEM conference and five Governor's Hurricane Conferences. United States Armed Forces, 1992-2011 Various Roles, Chief, Supply and Services Branch, Joint Logistics Operations Center, US Forces - Iraq and M Corps, 2010-2011 • Participated on the planning committees for numerous conferences, including the 2014-2018 Governors Hurricane Conference Program Committees, 2014-2016 Florida Emergency Preparedness Association (FEPA) Annual Meeting Program Committees,2014-2018 FEPA Higher Ed Committees.Also served as a Presenter at the 2012 IAEM conference and five Governor's Hurricane Conferences. Planned and executed the successful drawdown of over 1.5 million pieces of equipment and associated materials from Iraq to multiple destinations,including Afghanistan.Introduced the Incident Command System for response planning and Crisis Action Team training. Oversaw procurement, storage, and distribution of supplies and services for the entire Joint US 4-Star command throughout Iraq. Successfully linked multiple supply chains and contracts from numerous foreign sources and contracted transportation assetsto throughputfuel,ammunition,materiel,water,and food across a wide geographic area in support of a population of over 200,000 customers. • Recognized personally by the Secretary of Defense and Commander, U.S. Forces-Iraq, for meeting all Presidential Directives while maintaining operational readiness and reducing materiel stockpiles commensurate with reducing forces. Resource Manager, United States Liaison Office United States Embassy, Abu Dhabi, UAE, 2008- 2009 Evaluated Gulf Cooperation Council exercises with the international response to multiple mass casualty disasters, including aviation incidents and HAZMAT/weapons of mass destruction. Conducted threat assessment, risk analysis, and vulnerability assessments for assigned personnel, their residences, and distinguished visitors in coordination with the Regional Security Officers. Created the interagency plan to expand the Joint U.S. Military personnel footprint in the UAE to meet the defense needs of the UAE Armed Forces. Implemented the coordinated plan to house, finance, support, maintain,credential, provide health services, and transport 110 new Security Assistance personnel and the first-ever General Officer assigned to the UAE by the DoD. Awarded the 2008 Security Assistance Fiscal Office of the Year by the U.S.Central Command Comptrollerfor overall excellence in budget and accounting; personnel and human resources; procurement;logistics;travel; morale, welfare, and recreation; health services; automation; administration; property accountability; and communications. • Identified an opportunity for growth and capitalized on increased Emirati spending by seeking and securing additional funding and resources for a 50% increase in the core USLO staff. Maintained financial accountability over 12 accounts spread across eight distinct DoD agencies in the UAE, totaling over $4 million annually. • Returned over $400,000 in cost savings through strict adherence to fiscal regulations and effective management controls. RFP NO.367-005435 • 10/23/24 18 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Logistics Planner, G4 Plans & Exercise Division, 8th U.S. Army, 2006-2007 • Synchronized the complete Korean Theater logistics structure organizational change from the numbered Army system to the Operational Command Post structure simultaneously with the dissolution of Combined Forces Command and transformation of the Joint Headquarters(US ForcesKorea)to KORCOM and the simultaneous relocation from Yongsan to Camp Humphries. Determined Combined,Joint,and Army-specific strategic,operational,and tactical mission essential tasks and functions and corresponding force structure; mission transfers; personnel requirements; office space and automation requirements; and training plans. • Formulated logistics support plans for multiple Combined and Joint numbered operational and contingency operations throughout the Korean peninsula. Integrated key tasks into exercises and training events with logistics-focused events and scenarios that anticipated likely obstacles and potential solutions. Operations Officer, G4 Transportation Division, 8th U.S. Army, 2005-2006 Integrated emergent transportation and distribution doctrine and external organizations into the Combined Transportation Movements Center(CTMC), a Joint and multinational General-Officer level operations center responsible for all military-related sea,air,road, and rail movement across the Korean Theater of Operations (KTO). Developed training materials and taught US and Korean organic and augmentation forces to ensure the mission's success in a complex, rapidly changing environment through four major exercises. • Supervised night operations as the ranking member of the US-core element,including nightly synchronization boards and crisis/consequence management based on damage assessments. Coordinated assessments and impacts through timely,accurate reporting and collaboration with other remote command posts. Updated CTMC procedures and checklists to take advantage of improved technology and organizational changes. Revised policies and procedures at all levels acrossthe KTO based on lessons learned and developed updated lesson plans and training materials. Executive Officer, 3-347th Combat Support/Combat Service Support Battalion, 1st U.S. Army, 2003-2004 Trained units and individual Soldiers for deployment to Operations NOBLE EAGLE,ENDURING FREEDOM,and IRAQI FREEDOM. Served in the Military Coordination Element, supporting civil authorities during two statewide Hurricane Exercises with the State of Florida Division of Emergency Management. Provided the 53rd Infantry Brigade with detailed evaluation feedback as the Senior Observer Controller/Trainer for the Tactical Operations Center during pre-mobilization training. Prepared the Battalion fora command inspection,which resulted in a commendable rating with no deficiencies found in any inspected area. taught, coached, and mentored leaders at all internal and external levels of the Battalion. RFP NO.367-005435 • 10/23/24 19 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Emergency Manager, Presidio of Monterey (POM) and Ord Military Community(OMC), 2000- 2002 • Spearheaded the development of the All-Hazards Emergency Action Plan (EAP) for POM/OMC through integrating internal and external stakeholders; improved communications;and tailored standard operating procedures for crisis and consequence management, including preparedness, response, mitigation, and recovery. Introduced the Incident Command System for response planning and Crisis Action Team training. Responded immediately to 9/11 attacks with post-wide access controls and the implementation of the Emergency Action Plan.Worked with City and County officials to alleviate traffic and emergency response issues due to base closure to through traffic on a congested peninsula. • Ensured the safety of all faculty, staff, students, and their families through vehicle registration, redesigned access control points, random antiterrorism measures, and the mobilization of a Military Police Company to augment the existing Department of Defense police force. • Improved preparedness programs;presented effective Level 1 Antiterrorism and Force Protection instruction to thousands of Service members, staff, and family members. Conducted internal and external threat and vulnerability assessments to identify and prioritize required resources and training. Armor Officer, Various Assignments, 1991-2000 • Commanded an M1A2 Abrams Tank Company and led two M1A1 Abrams Tank Platoons and an Armor Battalion Support Platoon. • Served on III Armored Corps and 2nd Infantry Division General staffs. Deployed Armor company to Kuwait (1998) and served as Antiterrorism/Force Protection Officer for threat and vulnerability assessments, risk analysis, and physical security. Developed, coordinated, scheduled, and executed rigorous training programs for individual and collective tasks to prepare for low and high-intensity operations. • Supervised the successful gunnery and maneuver training of assigned tank crews in gunnery and maneuver simulations, Platoon Gunnery Trainer, and Battle Command Training Centers. CERTIFICATIONS AND TRAINING • Certified Emergency Management (CEM), International Association of Emergency Managers • Field Liaison Officer, NC Information Sharing and Analysis Center (ISAAC) • Level II Antiterrorism Officer • Trainer, Standard Response Protocol • Trainer, Active Shooter Incident Management Basic Course • Trainer, Incident Command System; HSEEP, Community Emergency Response Team, FEMA/DHS • Emergency Management Accreditation Program (EMAP) Trained Business Consultant RFP NO.367-005435 • 10/23/24 20 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County-Comprehensive Emergency Operations Plan Update TORI F. SI EARS Senior Planner 20+ YEARS OF EXPERIENCE in Emergency Management EXPERTISE PROFESSIONAL QUALIFICATIONS Planning & Operations Ms. Siears has 20+ years of experience in emergency administration and management at the local, state, regional, and federal levels. She has 6+ years Project Management of experience managing multiple concurrent short—and long-term projects as International Crisis Task Lead/Project Manager.She is a former Assistant Emergency Management Management Director for the Parish of Ascension, LA Office of Homeland Security and Emergency Preparedness,where she managed numerous personnel daily and Risk Assessment emergency center operations when activated. EDUCATION Ms. Siears has extensive experience in emergency planning and operations, disaster response, evacuation planning, emergency training and exercises, risk B.S., Emergency assessments, capability assessments, gap analysis, and proposal writing and Administration & development. She has a broad knowledge of current national emergency Management,Arkansas Tech management policies, guidance, and plans, including the National University, 2005 Comprehensive Preparedness Guides 101 and 201, the National Response Framework, the National Incident Management System (NIMS), and the Master's Level Courses: National Risk and Capability Assessment suite of assessment products. She is Foundations of Project knowledgeable of international crisis management, risk assessment, and Management, Project Scope emergency preparedness standards and has relevant experience supporting & Scheduling, Training & international clients. Development, Technical Communications,and Safety RELEVANT EXPERIENCE & Accident Prevention IEM International, Inc., 2023-Present Various Roles, Deputy Manager, International Crisis Management Division, February 2024-Present Mid-Level Planner, March 2023-January 2024 Emergency Planner/Emergency Management Specialist, 2005- 2013 Led the design, development, organization, and review of multiple contract bids and proposals, including developing a winning international technical approach valued over $8.4M and a 5-year Master Service Agreement with the Unified Fire Authority/Salt Lake County Emergency Management. RFP NO.367-005435 • 10/23/24 21 ©IEM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Analyzes Requests for Proposals(RFPs)to derive proposal structures and requirements; leads and motivates team members on projects and contract bids, ensuring that targets are met. Assists the Manager of International Crisis Management with relaying strategies for new projects, deadlines, tasks, and workflows to team members. Keeps a firm understanding of the company's administrative, project,proposal,and management policies and procedures. Assists with international clients and new team members by providing training and support. Serves as Task Lead/Project Manager for an international, regional risk assessment and capability analysis update comprising six international countries. Supports federal, state, and local governments and private sector organizations in drafting, developing, and editing planning documents, supporting stakeholder engagement activities, and applying technical knowledge and expertise to analyze,coordinate,and develop procedures supporting response and recovery operations. Designed and delivered technical assistance ranging from facilitating a variety of stakeholders through the planning process to direct writing assistance. Developed plans are consistent with appropriate federal,state, and local regulatory requirements and guidance and customized to the proper audience. Served as an integral member of multiple project teams to design, develop, and deliver products related to emergency operations,hazard mitigation,disaster recovery,homeland security,and emergency management planning, which included the development and facilitation of workshops and exercises for multiple federal, state, regional, and local project. Provided research assistance to support projects on a federal and state regulatory basis for programs, guidance, and technical materials. Assisted federal, state, and local government agencies in planning, developing, and facilitating training programs and workshops. • Assisted in systematic, data-driven risk analyses, capability assessments, regional, county, and city gap analyses, and THIRA documentation for multiple Urban Area Security Initiatives. Gulf Cooperation Council (GCC) Emergency Management Center Regional Risk Assessment and Capability Analysis Update • Conducted data collection,created documentation,and provided otherresearch and tasks needed to support the project. Works with other SMEs to conduct a SWOT assessment and capability analysis to showthe current riskfactors and capabilities associated with the threats and hazards facing the six Member States of the GCC. • Supports project activities by applying technical knowledge and expertise to analyze and develop threat and hazard profiles for the hazards of greatest concern to each Member State. Fayetteville Public Works Commission Emergency Management Consulting Services Project • Designed and developed position manuals and EOC handbook following ICS position descriptions. • Developed emergency operation plan consistent with appropriate federal, state, and local regulatory requirements and guidance and customized to the proper audience. Houston Regional Catastrophic Preparedness Initiative • Served as Task Lead for regional capability analysis, regional operational planning, regional operational Concept of Operations (CONOPS) development, and validating regional operational CONOPS. • Established baselines for regional risk, capability, and information technology issues to drive regional catastrophic planning requirements development. Conducted assessments and facilitated workshops for priority capabilities across the Houston Region. RFP NO.367-005435 • 10/23/24 22 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Worked with other SMEs to introduce planning concepts and materials for coordinating multiple improvised explosive device incident sites,regional search and rescue operations, regional no-notice medical operations, and a Family Assistance Center activation. • Conducted regional operations planning to address identified catastrophic planning requirements. • Refined the Houston Region's planning processes to reflect regional capability requirements. • Developed a plan for ongoing plan validation relative to catastrophic planning requirements. Houston Regional Technology Inventory Update Project • Identified and assessed existing technologies in the region;conducted a gap analysis;made recommendations for improving these systems and how to fill remaining gaps. • Updated the regional technology inventory through interviews with the Regional Catastrophic Planning Team, The Urban Area Security Initiative (UASI) Regional Collaboration Technology Subcommittee, and other regional subject matter experts. Developed a Technology Inventory Report, which evaluated the technologies used in the Region and determined efficiency and effectiveness; the advantages and disadvantages of each technology, interconnectivity and useability of each; and expansion capabilities in the Region. Developed a Critical Analysis Report that detailed recommendations for leveraging, interconnection, expanding, and consolidating existing technologies to achieve greater efficiency and organizational effectiveness. • Assisted project teams in facilitating workshops. FEMA Catastrophic Planning Projects • Supported FEMA's first catastrophic planning effort, Southeast Louisiana Catastrophic Hurricane Planning, which consisted of a series of planning breakout sessions,workshops,and exercises to develop response and recovery plans for a catastrophic hurricane affecting Louisiana.In addition, I supported subsequent planning initiatives for FEMA Florida Catastrophic Planning initiative and the New Madrid Seismic Zone Catastrophic Planning initiative. • Assisted teams and subcontractors in performing consequence analyses, developing scenarios, facilitating workshop sessions, and documenting workshop activity. Ascension Parish HazMat EOP and Commodity Flow Study Project • Obtained direct input from key stakeholders involved in emergency response or planning for hazardous materials. Described the parish and regional emergency response capacity, on and off facility sites, both public and private. Identified the most current hazardous chemical planning concepts and plan formats, in additionto community coordinators and facility emergency coordinators responsible for developing and implementing the emergency plans. Outlined emergency release notification procedures, existing evacuation, and sheltering-in-place plans. Recommended improvements and changes when appropriate. Described local emergency equipment assets and facilities and the persons responsible for them. Recommended training programs for emergency responders based on local needs, identified hazards, and probable response timelines. Recommended methods and schedules for exercising emergency response plans. Suggested ways to integrate the above into the all-hazards community EOP effectively. Developed ESF-10 Annex and Hazardous Materials Specific Incident Annexes. RFP NO.367-005435 • 10/23/24 23 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update North Carolina Hazardous Materials Commodity Flow Study (Phase 3 and 4) • Obtained direct input from key stakeholders involved in emergency response or planning for hazardous materials. Identified the most current hazardous chemical planning concepts and plan formats, in addition to community coordinators and facility emergency coordinators responsible for developing and implementing the emergency plans. Outlined emergency release notification procedures, existing evacuation, and sheltering-in-place plans. Recommended improvements and changes when appropriate. Recommended training programs for emergency responders based on local needs, identified hazards, and probable response timelines. • Recommended methods and schedules for exercising emergency response plans. • Suggested ways to effectively integrate commodityflow studyfindings into the all-hazards community EOP. FEMA National Preparedness Directorate Homeland Security Preparedness Technical Assistance Program (HSPTAP) • Assisted in developing FEMA's Comprehensive Preparedness Guide(CPG) 101 and CPG 201 and developing both local and state National Incident Management System (NIMS) integration documents. • Participated as an SME and continuously provided planning and training support for FEMA's Technical Assistance Programs from 2005-2013. Areas of TA support included grants management; mass fatalities planning;mass casualty planning; H1 N 1 and general pandemic hazard-specific planning;chemical,biological, radiological,nuclear,and high-yield explosives(CBRNE)hazard-specific planning;COOP/COG planning; EOPs; evacuation planning; mass care and shelter planning; recovery planning; debris management planning; logistics and resource management planning; volunteer and donations management planning; regional planning and assessment;terrorism prevention;terrorism incident annex development planning;mass transit emergency planning; critical infrastructure mitigation; hazard characterization; EOC support; and prevention collaboration strategy development. FEMA Operations Support Specialist —Government Liaison Officer(Hurricanes Katrina and Rita Disaster Response Support) • Initiated, reviewed, tracked, and processed action requests, as required, to identify resources, support, or assistance needed for national response and recovery efforts. Made decisions on acceptance, rejection, modification,or additional information required for resource requests and worked closelywith the Operations Section Chief to further adjudicate requests. Identified redundancies,discrepancies, or errors in incoming actions. • Researched, analyzed, and developed plans, technical studies, and reports on response and recovery operations.Recommended solutions to identified infrastructure, mitigation,public assistance,human services, and long-term recovery issues. Represented the Operations Section as a recognized authority in a variety of meetings with federal,state,local, and non-government/private sector organizations,providing interpretation of agency programs,policies,and regulations in the operations, planning, readiness, and recovery areas. Coordinated identifying FEMA priorities for critical and time-sensitive actions and maintained required files for response elements. Coordinated collecting, processing, and reviewing critical information for dissemination to operational elements for inclusion in the after-action reviews. Facilitated the Joint Field Office-Baton Rouge Incident Action Planning meetings and compiled executive summaries of Individual and Public Assistance funding forthe Federal Coordinating Officer and various section chiefs. RFP NO.367-005435 • 10/23/24 24 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County-Comprehensive Emergency Operations Plan Update FEMA Region VI Action Request Form Database Project • Researched, identified, and assessed existing technology systems used in the Region for emergency preparedness, response, and recovery. Made recommendations for database improvement and how to fill remaining gaps. Assisted in developing and subsequent testing of the Action Request Form Database. • In the closeout phase, assisted in delivering a draft software program, software procedures,job aids, and reports. Louisiana North Delta (Region 8) Emergency Operations Plan and Regional Emergency Coordination Plan Development • Reviewed and revised existing emergency operations plans for each 12-parish region. • Conducted meetings and gathered information to support plan coordination and development. • Developed a draft plan for each parish based on CPG 101 guidance using ESF format, conformed to the ESF plan format from input from the Region 8 board and state guidance, as appropriate. • Developed a Regional Emergency Coordination Plan for the 12-parish region. Alabama Governor's Hurricane Briefing and Exercise • Assisted in developing regional exercise design workshops and multiple county tabletop,functional,and full- scale exercises in compliance with HSEEP guidance. • Developed hurricane scenarios using HURREVAC, SLOSH, and National Weather Service data. Port of San Francisco and Port of St. Louis Trade Resumption and Resiliency Planning Project • Assisted in developing a Risk Management Plan, Mitigation Plan, and Trade Resumption/Resiliency Plan. St. Louis Area Regional Response System (STARRS) Life-Cycle Project • Assisted in evaluating the usage of their web-based emergency management application systems. • Assisted in documenting the system's life-cycle costs and analyzing whether there were alternative, less expensive solutions for their suite of emergency management applications. Washington Metropolitan Area Transit Authority Planning • Assisted in developing the Emergency Operations Plan for the metropolitan area transit authority. State/Local Emergency Operations Center Planning Workshops • Assisted both the State of Maine and the Cityof Providence, RI, on emergency operations center planning. FEMA Air Operations /Mass Evacuation Transportation Planning • Assisted in developing a FEMA Aviation Operations Branch Manual, FEMA Aviation Operations Task Books, and the Aviation Operations Support Annex for the National Response Framework. Supported the preparation of the State-assisted evacuation plan for the Louisiana Department of Transportation and Development by preparing NIMS-compliant plans and procedures for providing transportation assistancefor the evacuation of general and special needs populations,including people with disabilities and the elderly. • Assisted the FEMA Transportation Management Unitwith mass air evacuations in Louisiana before Hurricane Gustay. FEMA Evacuee Support Planning and Reunification Framework Development Project • Assisted FEMA in developing evacuee support plans and the draft Reunification Framework. RFP NO.367-005435 • 10/23/24 25 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update FEMA Capability Alignment and Resource Allocation Workshop (RAW) — Regions IX and X Cascadia Subduction Zone Planning • Provided review and support of Emergency Support Function worksheets for RAW and supported ongoing updates and integration of workshop materials. Philadelphia Area Regional Transit Security Working Group Emergency Operations Plan (EOP) Development Project • Developed EOPs for the DRPA and SEPTA based on key federal standards, includingthe ICS, NIMS, NRF, and CPG 101. • Served as point of contact for the agency EOP to incorporate comments and feedback from the stakeholder groups and be cross-walked against related documents to eliminate conflicts. Reviewed and assessed the current EOP/emergency management plan (EMP) to assess compliance with federal guidance; reviewed the EOP/EMP for desired outcomes. Parish of Ascension Office of Homeland Security and Emergency Preparedness, 1997-2005 Various Roles, Assistant Emergency Management Director, 1997-2005 Administrative Assistant, 1994-1997 • As assistant director,duties included,but were not limited to, planning,coordinating,delivering,and executing all parish emergency mitigation, preparedness, response, and recovery activities, emergency training programs, emergency exercises and drills, Community Awareness Emergency Response programs, public education programs, the Parish Multi-Hazards Emergency Operations Plan, and policies/procedures with parish and civic leadership. Developed, administered, and managed an annual $500K budget, including obligations, encumbrances, purchases, and financial tracking, in addition to administering day-to-day operational support activities, including property accountability. Coordinated, obtained, and managed federal, state, and local grant funding totaling over $2.7M, which involved editing draft grant applications for accuracy, completeness,and clarity. Submitted applications per grant requirements and provided timely advice and information on funding opportunities, requirements,and procedures to the local officials. CERTIFICATIONS AND TRAINING • Emergency Management Accreditation Program (EMAP) Trained Business Consultant • Chemical-terrorism Vulnerability Information Authorized User U.S. Department of Homeland Security Certification CISA ChemLock Certification • U.S. DoD Mandatory Controlled Unclassified Information (CUI) Certification AWARDS • IEM Hurricane Katrina Deployment Dedication Award • Amite River Basin Commission High Water Tour Recognition Award • IEM Project Excellence Award — DHS/FEMA Response and Recovery Technical Assistance Project • Louisiana Project 7— Southeast LA Catastrophic Planning/ Exercise Recognition Award • Ascension Parish Community Emergency Response Team Outstanding Instruction and Leadership Award • 3-Time Louisiana Emergency Preparedness Association (LEPA) College Scholarship Recipient RFP NO.367-005435 • 10/23/24 26 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update TRAINING • US DOT PHMSA: HazMat Regulations Intro; HazMat Table • Baton Rouge Area Mutual Aid System:Unified Command(NIMS);Weapons of Mass Destruction(Industryand Military Issues); Strategies, Tactics & Case Histories NIMS/ICS:Incident Command System,An Introduction;Incident Command System for Single Resources and Initial Action Incidents;Intermediate ICS for Expanding Incidents;Advanced ICS Command and General Staff— Complex Incidents LSU Fire and Emergency Training Institute:Computer-Aided Management of Emergency Operations(CAMEO), Hazardous Materials Awareness and Operational Levels, Introduction and Advanced ArcView • The Results Group: Community Awareness & Emergency Response Strategic Planning • HurrEvac; ETeam, WebEOC FEMA EMI Professional Development Series; Emergency Management Executive Seminar;the Professional in Emergency Management, Emergency Planning;Emergency Support Function(ESF)#4 Firefighting; Effective Communications Louisiana State University (LSU): Office of Government Programs-Local Government Manager Level FEMA Continuity of Operations; Exercise Design & Evaluation; Hazard Mitigation; Disaster Response & Recovery Operations; Emergency Operations Center Management &Operation; Hurricane Planning, Liability Issues in Emergency Management; Radiological Monitoring, Basic Public Information Officer; Hazardous Weather & Flooding Preparedness; Resource Management; Writing Grant Proposals RFP NO.367-005435 • 10/23/24 27 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update CHRIS RUCKER r Planner Emergency26+ YEARS OF EXPERIENCE in . : Data Analysis EXPERTISE PROFESSIONAL QUALIFICATIONS Research Mr. Rucker has managed squadron/company, group/battalion, and wing/brigade level programs and personnel. He has effectively led, developed, Data Analysis and trained thousands of personnel in a wide variety of Investigation programs/policies/standards. Mr. Rucker has managed personnel information and industrial hygiene files for hundreds of aviators and support personnel,and Strategic Planning he has also managed large teams during complex exercises and operational Logistics Planning activities mostly related to aviation operations. Mr. Rucker has also trained to apply psychological techniques to mitigate conflict in the workplace and Evacuation Planning maximize productivity. Emergency Management RELEVANT EXPERIENCE Safety Training Development I EM, May 2023-Present Air Reservist, Logistics and Transportation Specialist, May 2023- EDUCATION Present University of Charleston WV, Supports Air Reserve Operations Serves as a planner and in other emergency management capacities when B.S. Organizational needed by other divisions within IEM. Leadership with Business Assisted the International Crisis Management Division with developing Emphasis. Estimated Emergency Response Plans and Evacuation Plans for the Loss Prevention completion: May 2025 and Fire Safety Sector in NEOM, Saudi Arabia. Warrant Officer Candidate Assisted the Planning and Response Operations Division with proposal School, Basic Officer review and development. Leadership I, Basic Officer Leadership School II, SERE, West Virginia Emergency Management Division, 2021- 2007 2023 U.S.A.F. Airman Leadership State Planning Officer, Preparedness and Response Section,2021- School, 2001 2023 Tasked with orchestrating strategic and operational planning endeavors. Coordinated and ensured that all aspects of emergency preparedness, response, and recovery were meticulously mapped out. RFP NO.367-005435 • 10/23/24 28 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update United States Army, 2006-2021 CH-47F Pilot-In-Command, 2006-2021 • 1-145th Ft. Rucker, Alabama • 1-228th Soto Cano AB, Honduras • 16th CAB Ft. Wainwright, Alaska 2-3rd GSAB, Hunter Army Airfield, Georgia United States Air Force, 1997-2006 2A676 Aircraft Electrician, 1997-2006 45th Reconnaissance Squadron, Offutt AFB, Nebraska Coca-Cola, 1996-1997 Weekend Merchandiser, 1996-1997 • Saint Albans, West Virginia territory CERTIFICATIONS AND TRAINING • US Army Aviation Safety Officer • US Army Aviation Maintenance Officer • Aviation Life Support Equipment Officer OSHA 511 Certification — Troy State FEMA— IS26, IS100, IS120, IS130, IS200, IS230, IS235, IS240, IS241, IS242, IS244, IS300, IS400, IS700, IS800, G191, AWR345 • HSEEP KT-146 Exercise Evaluation • Active DOD SECRET Clearance RFP NO.367-005435 • 10/23/24 29 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County-Comprehensive Emergency Operations Plan Update • f AYITE BROWN GIS Specialist 14+ YEARS OF EXPERIENCE in GIS, Cartography, and Project Management PROFESSIONAL QUALIFICATIONS GIS Analysis & Mr. Brown has over 14 years of GIS experience, including GPS Technology, Administration QA/QC, Technical Support, Technical Documentation and Communication, CAMA, Field Surveying, Information Research, Statistics, Geocoding, and Data Automation Navigation Routing. Database Administration Mr. Brown's professional experience includes Geographic Information Systems Business Intelligence Analysis and Administration, Data Automation, Cartography, Database Administration, Project Management, Business Intelligence,GPS Technology, GPS Technology QAQC, Technical Support, Technical Documentation and Communication, Technical Support CAMA, Field Surveying, Information Research,Statistics,Geocoding, Navigation Routing, Performance Testing, Solutions Engineering,and User Training. Mr. Technical Documentation Brown has a solid background utilizing the primary tools ESRI ArcGIS, FIVE, & Communication Alteryx, QGIS, Small World, Mapinfo, MapEngines, MicroStation, Google Earth CAMA Pro, GRASS, Python, SQL, Arcade, VB Script, Power-BI, Tableau, R, Microsoft Office, SQL Server, Trimble GPS, Spectrum Spatial Manager, AutoCAD, and Field Surveying Wrike. Information Research RELEVANT EXPERIENCE Statistics Geocoding IEM, 2023-Present Navigation Routing Geographic Information Systems Analyst, 2023-Present Idaho Catastrophic Housing Project Performance Testing • Provided mapping and data analysis to the Idaho Office of Emergency Solutions Engineering Management for catastrophic housing planning. Interpreted and mapped data from the U.S.Census Bureau,the CDC's Social EDUCATION Vulnerability Index,and other sources to visualize meaningful trends and statistics to improve the provision of emergency housing during a disaster. Graduate Certificate, Geospatial Programming & IEM Census Dashboard Web Map Development Maintains and updates IEM's employee census dashboard, displaying the B.A.,Geography/Geographic locations of IEM employees across the company by sector,title, and other Information Systems, key indicators. Pennsylvania State University RFP NO.367-005435 • 10/23/24 30 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update ArcGIS Enterprise Implementation • Led the development of IEM's ArcGIS Enterprise implementation, contributing subject matterexpertise and guidance to team members. • Serves as IEM's administrator for ArcGIS Enterprise, assigning permissions, creating usernames, and configuring tools and settings. Massachusetts Department of Transportation, 2022-2023 Business Analyst, 2022-2023 Developed web-based GIS applications,ensuring user-friendly interfaces and seamless access to GIS data for end users. • Prepared GIS data for end users to consume efficiently, ensuring data integrity, accuracy, and appropriate formatting. • Created architecture diagrams, workflow process diagrams, and user guides to communicate GIS system functionality and usage effectively. Coordinated GIS activities and maintained detailed project documentation, logging and updating project activities in project tracking software for leadership visibility. Conducted rigoroustesting of new GIS applications, identifying and documenting errors for prompt resolution by the development team. Collaborated with stakeholders and power users to identify pain points and solution gaps, actively seeking new software and technologies to address these challenges. • Evaluated and recommended innovative software and technology solutions to enhance GIS capabilities and meet organizational needs. Actively participated in stakeholder meetings and workshops to gather requirements,provide GIS expertise, and contribute to strategic decision-making processes. T-Mobile, 2020-2022 Senior GIS Analyst, 2020-2022 • Served as primary admin and support contact for enterprise GIS applications. • Off-boarded users from legacy GIS platforms and onto replacement GIS applications. • Responsible for writing user guides, training materials, and presentation decks. • Acted as the data lead for political and administrative data,synching data requirements with the Legal Affairs team. Created compound SQL Server DB queries for custom views and data-feed development. Revamped and created spatial ETL workflows for external facing applications and reports for presentation to government partners and customers. • Worked with the external development team to identify bugs and required enhancements in GIS applications. • Verified data integrity and consistency in backend and frontend data repositories. Assigned relevant tasks to Jr. collogues. Trained interns and new hires in GIS workflows, software, and data. Sprint, 2017-2020 Application Manager, 2017-2020 RFP NO.367-005435 • 10/23/24 31 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Managed ESRI ArcGIS Enterprise and ArcGIS Online deployments. Led redesign of failing ArcGIS Enterprise architecture and framework. Served as the lead in designing, launching, onboarding, and managing SGSI MapEngines deployment. Served as the lead in designing, launching, onboarding, and managing internal Mobile GIS Disaster Support software deployment. Developed and updated GIS web mapping applications and dashboards.Automated spatial ETL workflows using Alteryx, ArcGIS Model Builder, and Python. Managed GIS user groups and provided technical support. Acted as primary contact for GIS vendors. Performed auditing of application data and usagestoverify compliance with company and legal standards. Conducted performance testing and cycle zero testing on servers and databases after updates and as needed. Trained RF Engineering teams in GIS technology and cartographic techniques. Apple, Inc., 2016-2017 Basemap Data Technician, 2016-2017 • Verified information on user-suggested corrections of municipal boundaries, street names, and other geographic items. • Identified root causes of data functionality errors in maps software and prototyped solutions. Updated GIPS navigation software with real-time road closures,turn restrictions,and other elements impeding navigation routing. Performed quality assurance measures on corrections submitted by editors. Vision Government Solutions, 2015 GIS Administrator, 2015 • Administrated internal and external ArcGIS Online environments. • Generated appraisal and demographical maps on demand for local Government Clients. • Reverse data mapped CAMA software data fields to GIS Local Government Information Model.Provided GIS technical support to the internal customer support team and external clients. Wrote detailed documentation steps for VGS employees on GIS installation and GIS integration with CAMA softwa re. Public Service Enterprise Group, 2014-2015 Database Specialist, 2014-2015 • Served as primary contact for inquiries regarding land-based data. Responsible for updating,modifying,and deleting land-based data sourcing information from field engineers, clients, and municipal governments. Reconciled geometry of vendor-provided centerlines data with internal roads datasets. Ran comparative performance tests of new/former SDE production and development database environments. Hatch Mott MacDonald, 2013-2014 QAQC Technician, 2013-2014 Transformed CAD drawings of utility systems into spatial databases and GIS geometric networks. RFP NO.367-005435 • 10/23/24 32 ©IEM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Geocoded customer accounts, main breaks, and other items using automated and manual processes. Performed QAQC on sub-contractors databases, maps, service cards, and other items. Developed methods of maximizing error discovery in QAQC checks. Corrected aesthetic and labeling errors on map books. Modified field excavation maps with dimensions information. Ultra Protection, 2012-2013 Mapping Consultant, 2012-2013 • Designed digital and printed maps with GPS tracking hardware and software formats. • Identified and mapped job site topography, security zone assignments, and navigation routes for site locations.labeling errors on map books Developed geospatial and nonspatial databases for work orders and incident reports. Processed incident report information to identify patterns and faults in work procedures. Montclair State University, 2011 Data Archivist, 2011 • Performed in-field data collection and geotagging of campus utilities using GPS and range finder technology. • Administrated ArcGIS web server and web-mapping applications. • Organized fragmented data to a centralized location and triaged datasets and documentation to the appropriate departments. Served as the primary contact for third-party contractors in campus mapping efforts. RFP NO.367-005435 • 10/23/24 33 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update KELSEY ROHWER Graphics Lead 16+ YEARS OF EXPERIENCE in Graphic Design & Emergency Management EXPERTISE PROFESSIONAL QUALIFICATIONS Graphic Design Ms. Rohwer has 16 years of experience designing, formatting, and producing artwork for inclusion in publications, reports, and other projects. She creates Information Design visual representations of complex information to aid understanding, Publication Layout and transforming numerous charts, graphs, maps, and concepts into clear, Formatting informative graphics. Ms. Rohwer has a strong working knowledge of FEMA's publishing environmental and style standards and Government Printing Office EDUCATION printing regulations and processes for submission of camera-ready art in electronic formats. B.F.A., Graphic Design, RELEVANT EXPERIENCE Louisiana State University EM, 2005-Present Graphic Designer, 2005-Present • Converts data in the form of flowcharts, bar graphs,maps,quotes,and text boxes into clear, informative,and appealing graphics that harmonize with the reports' style and color palette. Modifies maps to maximize the readability of pertinent areas.Creates cover designs and photo montages to represent complex plans and reports. Designed and laid out the New York City (NYC) Public Health Disaster Handbook for the NYC Department of Health and Mental Hygiene (DOHMH). Applied simple and readable styles to tables within the document, used color-coded sections and provided shortcut links and clickable maps. Developed icons and graphics for the at-a-glance understanding of complex vulnerability information. Served as Primary Graphic Designer for IEM's development of the Intermodal Freight Guide for the NY-NJ-CT-PA RCPT/RLP. Created a pocket-sized book with tabbed sections for easy navigation.Responsible forthe overall layout and style formatting;designed thecover montage and the custom graphics produced by IEM. Supported Dallas Area Rapid Transit (DART) exercises by providing PowerPoint templates and document covers tailored to specific exercise hazards and locations. Created complex photo-montages to represent hypothetical scenarios for exercises. RFP NO.367-005435 • 10/23/24 34 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Supported the CDC/ASTHO Scripted Surge Antiviral Dispensing joint preparedness exercise by designing a logo and style and producing banners, posters,directional signage, PowerPoint templates,documentcovers, participant badges, and t-shirts. Served as Lead Graphic Designer for an RLP project to use EDXL-RM to pass messages between incident management systems; provided feedback for graphics improvements. Served as Graphic Designer for IEM's RLP Field Asset Tracking Analysis support. Produced visual designs and artwork in support of FEMA Response Planning efforts,including the All-Hazards Plans for Regions 1, 2, 3, and 5, as well as various Hurricane,Tsunami/Earthquake, Power Outage, Biological Incident, Oil/Chemical Incident Annexes. Designed flyers and PowerPoint templates in support of the North Carolina Hazardous Materials Study for NCEM's Information and Plans Section;the designs emphasized clarity and maintained a unified theme for the project. Designed and created an evacuation guidance brochure for distribution to troops and civilians on the Pelham Range; the brochure included a single-page folded handout with evacuation maps, tables, and general information. Acted as Primary Designer for a story-based,interactive Flash training tool for the Maneuver Support Center of Excellence(MSCoE)at Fort Leonard Wood, Missouri;formatted diverse maps,tables, photos,and diagrams to conform to a unified style,and modified the initial multiple-choice question style to incorporatethe client's need for more complex question types. Worked as Primary Flash Developer and Designer for the Flash version of a training website for FEMA's Chemical Stockpile Emergency Preparedness Program (CSEPP). Created an interactive training environment by combining video of actors, 3D-rendered backgrounds, interactive rollover buttons, and standard multiple-choice questions. Developed storyboards for video shoots and detailed backgrounds for the 3D artist to use as a reference; assisted in directing video shoots. Louisiana State University, 2002-2005 Various Roles Web Design Intern, 2002-2005 Graphic Design Intern, 2004 Used Macromedia Flash to design and construct the LSU Graduate School Catalogue interface. Created a Flash trivia game for an LSU recruiting CD; made e-greeting cards,wallpapers, short Flash movies, and logos for the LSU website. Designed the cover and interior images for the Human Resources interview guide. Designed a brochure and catalog cover for Southern Louisiana Community College. CERTIFICATIONS AND TRAINING • Supported D.C. Homeland Security and Emergency Management Agency(HSEMA),providing graphic support for shelter assessment and mass care plans. • Primary Graphic Designer for IEM's development of the Intermodal Freight Guide for the NY-NJ-CT-PA Regional Catastrophic Planning Team (RCPT)/Regional Logistics Program (RLP); responsible for the overall layout and style formatting; designed the cover montage and the custom graphics produced by IEM RFP NO.367-005435 • 10/23/24 35 ©IEM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update MARY ANNE SHAHIDI Technical Editor 22+ YEARS OF EXPERIENCE in g and Writing EXPERTISE PROFESSIONAL QUALIFICATIONS Communications Ms.Shahidi has over 22 years of professional experience as an editor and writer. She ensures that all project deliverables have the highest quality and reflect the Technical Editing company's values. She has edited numerous technical deliverables, such as Document Quality planning documents, guides, and reports. She has served as lead editor for Assurance multiplejurisdictions,covering areas such as planning,training,and exercise for regional catastrophic preparedness, disaster housing, state hazard mitigation, Creation of Print-Ready and recovery support function policy. She has also edited multiple online Documents project management courses and a company-wide project management guide. EDUCATION RELEVANT EXPERIENCE M.A.,English,Concentration: IEM International, Inc., 2022-Present American Literature, Technical Editor, 2022-Present Fordham University • Performs substantive editing, copyediting, or proofreading of technical B.A., English, Marymount documents based on document and customer specifications. College Creates templates and uses Microsoft Word styles, formatting, layout, and design concepts. • Ensures high qualityand consistencyin all facets of document development and production,with the end goal being polished, print-ready documents. - Follows internal and customer branding style guides based on each project's needs, including using particular fonts, colors, and logos. Collaborates with internal customers on document development and production to ensure customer needs are met. Served as lead editor on state hazard mitigation plans, covering areas such as capabilities gap analysis, vulnerability assessment, mitigation strategy, and local plan integration. Served as lead editor for multiple continuity of operations(COOP) projects that included COOP plans, after-action reports,workshop documents, and COOP training materials. RFP NO.367-005435 • 10/23/24 36 ©1EM, Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Served as lead editor for several documents pertaining to the activities of the Chemical Stockpile Emergency Preparedness Program (CSEPP), which assists state and local governments in developing capabilities to respond to emergencies resulting from the storage or destruction of the military's lethal chemical agents and munitions. Served as lead editor for the Raleigh-Durham Airport Authority(RDUAA)Crisis Communications Plan,which details the activation of the Joint Information Center and Incident Command and spells out the roles and responsibilities of key positions during a crisis. Served as lead editor for the Pennsylvania Homeowner Assistance Fund Case Management (PAHAF) Standard Operating Procedures (SOP), which provides a step-by-step guide to case management and application processing and includes several approval and authorization forms. Served as lead editor for the company's guide to project management. Technical Editor, Federal Emergency Management Agency, Office of National Continuity Policy Programs, Policy, Plans, and Evaluation Division, 2023—Present • Served as Lead Editor for multiple Policy and Plans Branch projects, including three Federal Continuity Directives and associated documents. • Served as Lead Editor for multiple projects in the Continuity Training Branch, including courses such as Continuity Planning, Continuity for Tribal Governments, and Reconstitution for the Whole Community. Served as Lead Editor for multiple Continuity Exercise and Evaluation Branch projects, including a Master Scenario Event List Guide and the Eagle Horizon 2024 Initial Planning Meeting. Documents are prepared in accordance with FEMA-style requirements. Self-Employed, 2002-2022 Copyeditor and Occasional Proofreader, 2002-2022 • Copyedited and coded college textbooks, academic and trade books, graphic books,journal articles, and media supplements. Collaborated with production editors about editorial issues, budget, and schedule. Identified and fixed spelling, grammar, punctuation, tone, and consistency errors. • Queried and rewrote unclear passages, explaining corrections tactfully and gracefully. • Styled text according to subject-specific style guides. • Created and updated comprehensive style sheets to record manuscript-specific spellings,punctuation,and formatting. Returned projects 100% on time (usually early). Publishers included Benjamin Cummings, Brooks/Cole, Prentice Hall, Oxford University Press, Taylor & Francis, University of Arizona Press, University of Oklahoma Press, and Wadsworth. Brooks/Cole (Cengage), 1997-2002 Production Editor/Senior Production Editor, 1997-2002 • Managed the production of higher education textbooks. Acted as liaison with authors and vendors inside and outside the company. Evaluated all incoming content, updates, and corrections, editing as necessary for quality assurance. Balanced multiple projects, consistently bringing them in on schedule and within budget. Monterey County Herald, 1995-1996 Editorial Assistant/Writer, 1995-1996 • Wrote briefs, obituaries, and wedding announcements. RFP NO.367-005435 • 10/23/24 37 ©1EM. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Orange County—Comprehensive Emergency Operations Plan Update Prentice Hall (Pearson), 1988-1995 Senior Production Editor, School Division, 1994-1995 • Managed the production of elementary and high school textbooks. Coded, copyedited, and proofread middle and high school textbook manuscripts. • Performed quality assurance on digital language arts courses. Production Editor/Senior Production Editor, College Division, 1988-1994 • Managed the production of higher education textbooks. Coded manuscripts and wrote design specifications. Hired copyeditors, proofreaders, and indexers and reviewed all content (text, art, photos, source lines, covers, etc.) for quality assurance. Served as the author's primary contact during the production process. Typeset two books electronically in-house. Balanced multiple projects, consistently bringing them in on schedule and within budget. Official Hotel and Resort Guide, 1987-1988 Editor/Writer, 1987-1988 • Wrote hotel descriptions and updated hotel information for a travel trade publication. RFP NO.367-005435 • 10/23/24 38 ©1EM, �. . - .•art.. • ' ILI 4rti � r'� ■ • tea_ �� 5.• - �� � �� '�- * ,•+ M"Y" _ _ -,y..r ,:�. .+yam •� 4�'�, 4IJ � � M1 •wJlY rR. 1 _ i ice+ Alp r- _�. • J 4 I y�il•, i 1EM- SAFE.SECURE.RESILIENT. P.O. Box 110265 • Research Triangle Park, NC 27709 • (919) 990-8191 or(800) 977-8191 • www.iem.com Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 INNOEME-01 LHAMLET ,4coR0 CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 3/5/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Lori F. Hamlet NAME: Alera Group PHONE FAX 4131 Parklake Avenue,Suite 225 (A/C,No,Ext): (919)469-2473 (A/C,No):(919)467-4987 Raleigh,NC 27612 ADDRESS:(hamlet@trisure.com INSURERS AFFORDING COVERAGE NAIC# INSURER A:Phoenix Insurance Company The 25623 INSURED INSURER B:Travelers Property Casualty Company of America 25674 IEM International,Inc. INSURER C:Landmark American Insurance 33138 2801 Slater Rd,Ste 200 INSURER D:Axis Surplus Insurance Company 26620 Morrisville,INC 27560 INSURER E INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY NUMBER POLICY EFF POLICY EXP LIMITS LTR INSD WVD MM DD YYY MM DD YYY A X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 CLAIMS-MADE X OCCUR 630 3R329314 10/1/2024 10/1/2025 DAMAGE TO RENTED 1,000,000 X PREMISES Ea occurrence $ MED EXP(Any oneperson) $ 10,000 PERSONAL&ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 X POLICY�X PRO POLICY �X LOC PRODUCTS-COMP/OP AGG $ 2,000,000 OTHER: EMPLOYEE BENEFI $ 3,000,000 B AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT 1,000,000 Ea accident $ ANY AUTO BA3R329191 10/1/2024 10/1/2025 BODILY INJURY Perperson) $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY Per accident $ X HIRED X NON-OWNED PROPERTY DAMAGE AUTOS ONLY AUTOS ONLY Per accident) ent $ B X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 10,000,000 EXCESS LIAB CLAIMS-MADE CUP 3R389058 10/1/2024 10/1/2025 AGGREGATE $ 10,000,000 DED X RETENTION$ 10,000 $ B WORKERS COMPENSATION X PER OTH- ANDEMPLOYERS'LIABILITY STATUTE ER U B3R328606 10/1/2024 10/1/2025 1,000,000 ANY PROPRIETOR/PARTNER/EXECUTIVE N/A X E.L.EACH ACCIDENT $ OFFICER/MEMBER EXCLUDED? (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under 1,000,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ C Professional/Cyber LCY861481 10/1/2024 10/1/2025 Limit 5,000,000 D Excess Prof/Cyber P00100124587302 10/1/2024 10/1/2025 Limit 5,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) RFP#367-005435,IEM Project Number:20669 Orange County,its officers,official agents and employees are included as additional insureds with respects to General Liability if required by written contract. A waiver of subrogation is applicable for Orange County,its officers,official agents and employees with respects to Workers Compensation if required by written contract. A 30 day notice of cancellation applies. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE NC Orange Count THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 9 y ACCORDANCE WITH THE POLICY PROVISIONS. Attn: Melissa Tegeder/Risk Manager 200 South Cameron Street Hillsborough,INC 27278 AUTHORIZED REPRESENTATIVE ACORD 25(2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 TRAVELERS POLICY NUMBER: H-630-3R329314-PHX-24 EFFECTIVE DATE: 10-01-24 ISSUE DATE: 10-15-24 LISTING OF FORMS, ENDORSEMENTS AND SCHEDULE NUMBERS THIS LISTING SHOWS THE NUMBER OF FORMS, SCHEDULES AND ENDORSEMENTS BY LINE OF BUSINESS. IL TO 02 11 89 COMMON POLICY DECLARATIONS IL T8 01 10 93 FORMS, ENDORSEMENTS AND SCHEDULE NUMBERS IL T3 18 05 11 COMMON POLICY CONDITIONS-DELUXE IL TO 03 04 96 LOCATION SCHEDULE IL T8 00 GENERAL PURPOSE ENDORSEMENT IL T8 03 GENERAL PURPOSE ENDORSEMENT IL T3 20 05 19 NOTICE - CANC, NONRENEWAL PROVIDED BY US DELUXE PROPERTY DX TO 00 11 12 DELUXE PROP COV PART DECLARATIONS DX 00 03 07 94 DELUXE PROP COV PART SCHED-SPECIF LIMITS DX TO 04 09 17 DELUXE PROP SUPP DEC (VA) DX 00 04 11 12 TABLE OF CONTENTS - DELUXE PROP COV PART DX T1 00 11 12 DELUXE PROPERTY COVERAGE FORM DX T1 01 11 12 DELUXE BI (AND EE) COVERAGE FORM DX T4 15 11 12 CRIME ADDITIONAL COVERAGE DX T4 16 11 12 TECH INDUSTRY DD AND COL EXTENSION DX T4 17 11 12 TECH INDUSTRY BI AND EE EXTENSIONS DX T4 29 11 12 ROYALTIES DX T4 59 02 11 UNINTENTIONAL E&O - FAILURE TO REPORT DX T4 75 11 12 PUBLIC RELATIONS CRISIS MANAGEMENT DX T3 01 11 12 CAUSES OF LOSS-EARTHQUAKE DX T3 79 11 12 LOSS PAYABLE PROVISIONS DX T4 02 01 21 FEDERAL TERRORISM RISK INSURANCE ACT DIS DX T5 21 01 23 DIGITAL ASSETS EXCLUSIONS DX 10 54 11 12 WINDSTORM OR HAIL EXCLUSION DX O1 16 02 24 LOUISIANA CHANGES DX O1 18 06 23 NORTH CAROLINA CHANGES DX O1 60 10 15 VIRGINIA CHANGES DX T3 98 01 23 ELECTRONIC VANDALISM LIMIT & OTHER CHANG COMMERCIAL GENERAL LIABILITY CG TO O1 11 03 COML GENERAL LIABILITY COV PART DEC CG D4 68 02 19 TOTAL AGG LMT & DESIG PROJ/LOC AGG LMTS CG TO 07 09 87 DECLARATIONS PREMIUM SCHEDULE CG TO 08 11 03 KEY TO DECLARATIONS PREMIUM SCHEDULE CG TO 34 02 19 TABLE OF CONTENTS - COM GEN LIAB COV CG T1 00 02 19 COMMERCIAL GENERAL LIABILITY COV FORM CG T8 00 GENERAL PURPOSE ENDORSEMENT CG D4 37 09 21 AOCB-LIMTD PERS AND ADV INJ LIAB-TECH CG 20 28 11 85 ADD'L INS-LESSOR OF LEASED EQUIPMENT CG D2 03 12 97 AMEND-NON CUMULATION OF EACH OCC IL T8 01 10 93 PAGE: 1 OF 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 TRAVELERS POLICY NUMBER: H-630-3R329314-PHX-24 EFFECTIVE DATE: 10-01-24 ISSUE DATE: 10-15-24 COMMERCIAL GENERAL LIABILITY (CONTINUED) CG D2 46 04 19 BLANKET AI-W/COMP OPS IF REQ BY CONTRACT CG D2 47 04 19 SCHED AI W/COMP OPS IF REQ BY CONTRACT CG D4 17 02 19 XTEND END FOR TECHNOLOGY CG D4 21 07 08 AMEND CONTRAC LIAB EXCL-EXC TO NAMED INS CG D6 18 10 11 EXCL-VIOLATION OF CONSUMER FIN PROT LAWS CG D9 44 01 23 EXCL-VIOLATIONOFBIOMETRICINFOPRIVACYLAWS CG D1 42 02 19 EXCLUSION-DISCRIMINATION CG D2 04 12 17 EXCL-EXTERIOR INSULATION & FINISH SYSTEM CG D2 40 09 15 EXCLUSION -SILICA OR SILICA-RELATED DUST EMPLOYEE BENEFITS LIABILITY CG TO 09 09 93 EMPLOYEE BENEFITS LIAB COV PART DEC CG TO 43 01 16 EMPLOYEE BENEFITS LIAB TABLE OF CONTENTS CG T1 01 01 16 EMPLOYEE BENEFITS LIABILITY COV FORM CG D9 48 01 23 EXCL-VIOLATIONOFBIOMETRICINFOPRIVACYLAWS INTERLINE ENDORSEMENTS IL TO 63 07 22 ACTUAL CASH VALUE IL T3 68 01 21 FED TERRORISM RISK INS ACT DISCLOSURE IL T4 05 05 19 DESIG PERSON, ORG-NOTICE PROVIDED BY US IL T4 12 03 15 AMNDT COMMON POLICY COND-PROHIBITED COVG IL T4 14 01 21 CAP ON LOSSES FROM CERT ACTS OF TERRORIS IL T4 27 06 19 ADDITIONAL BENEFITS IL T4 40 10 20 PROTECTION OF PROPERTY IL F1 41 09 19 ADDITIONAL BENEFITS- MARYLAND IL F1 51 07 21 DEPRECIATION - LOUISIANA IL 00 21 09 08 NUCLEAR ENERGY LIAB EXCL END-BROAD FORM IL 00 22 05 87 EFF TIME CHANGES-REPLACEMENT OF 12 NOON IL T2 69 09 07 NC CHANGES-CANCELLATION & NONRENEWAL IL T9 06 09 87 EFFECTIVE TIME CHANGES POLICYHOLDER NOTICES PN T1 89 02 23 JURISDICTIONAL INSP & CONTACT INFO REQ PN T1 01 10 19 IMPORTANT NOTICE - VIRGINIA PN T9 13 01 13 IMP NOTICE TO VA POLICYHOLDERS - EQ PN T9 39 12 12 IMP NOTICE NC POLICYHOLDERS WIND LOSS NC IL T8 01 10 93 PAGE: 2 OF 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 Policy Number: 630 3R329314 COMMERCIAL GENERAL LIABILITY THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. XTEND ENDORSEMENT FOR TECHNOLOGY This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART GENERAL DESCRIPTION OF COVERAGE —This endorsement broadens coverage. However, coverage for any injury, damage or medical expenses described in any of the provisions of this endorsement may be excluded or limited by another endorsement to this Coverage Part, and these coverage broadening provisions do not apply to the extent that coverage is excluded or limited by such an endorsement. The following listing is a general coverage description only. Read all the provisions of this endorsement and the rest of your policy carefully to determine rights, duties, and what is and is not covered. A. Non-Owned Watercraft—75 Feet Long Or Less I. Blanket Additional Insured — Mortgagees, B. Who Is An Insured —Unnamed Subsidiaries Assignees, Successors Or Receivers C. Who Is An Insured— Employees—Supervisory J. Blanket Additional Insured —Governmental Positions Entities — Permits Or Authorizations Relating To D. Who Is An Insured—Newly Acquired Or Formed Premises Limited Liability Companies K. Blanket Additional Insured —Governmental E. Who Is An Insured— Liability For Conduct Of Entities — Permits Or Authorizations Relating To Unnamed Partnerships Or Joint Ventures Operations F. Blanket Additional Insured —Persons Or L. Medical Payments — Increased Limit Organizations For Your Ongoing Operations As M. Blanket Waiver Of Subrogation Required By Written Contract Or Agreement G. Blanket Additional Insured —Broad Form Vendors N. Contractual Liability—Railroads H. Blanket Additional Insured —Controlling Interest O. Damage To Premises Rented To You PROVISIONS A. NON-OWNED WATERCRAFT — 75 FEET LONG is responsible for the use of a watercraft OR LESS that you do not own that is: 1. The following replaces Paragraph (2) of (1) 75 feet long or less; and Exclusion g., Aircraft, Auto Or Watercraft, (2) Not being used to carry any person or in Paragraph 2. of SECTION I — property for a charge. COVERAGES — COVERAGE A — BODILY B. WHO IS AN INSURED — UNNAMED INJURY AND PROPERTY DAMAGE SUBSIDIARIES LIABILITY: The following is added to SECTION II — WHO IS (2) A watercraft you do not own that is: AN INSURED: (a) 75 feet long or less; and Any of your subsidiaries, other than a partnership or joint venture, that is not shown as a Named (b) Not being used to carry any person or Insured in the Declarations is a Named Insured if: property for a charge; a. You are the sole owner of, or maintain an 2. The following replaces Paragraph 2.e. of ownership interest of more than 50% in, such SECTION II—WHO IS AN INSURED: subsidiary on the first day of the policy period; e. Any person or organization that, with your and express or implied consent, either uses or b. Such subsidiary is not an insured under similar other insurance. CG D4 17 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 1 of 5 Includes copyrighted material of Insurance Services Office, Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY No such subsidiary is an insured for"bodily injury" organization in writing to us within or "property damage" that occurred, or "personal 180 days after you acquire or form it; and advertising injury" caused by an offense b. Coverage A does not apply to "bodily committed: injury" or"property damage" that occurred a. Before you maintained an ownership interest before you acquired or formed the of more than 50% in such subsidiary; or organization; and b. After the date, if any, during the policy period c. Coverage B does not apply to "personal that you no longer maintain an ownership and advertising injury" arising out of an interest of more than 50% in such subsidiary. offense committed before you acquired or For purposes of Paragraph 1. of Section II —Who formed the organization. Is An Insured, each such subsidiary will be For the purposes of Paragraph 1. of Section II deemed to be designated in the Declarations as: —Who Is An Insured, each such organization a. A limited liability company; will be deemed to be designated in the Declarations as: b. An organization other than a partnership, joint a. A limited liability company; venture or limited liability company; or c. A trust; b. An organization, other than a partnership, joint venture or limited liability company; as indicated in its name or the documents that or govern its structure. c. A trust; C. WHO IS AN INSURED — EMPLOYEES — as indicated in its name or the documents SUPERVISORY POSITIONS that govern its structure. The following is added to Paragraph 2.a.(1) of E. WHO IS AN INSURED — LIABILITY FOR SECTION II—WHO IS AN INSURED: CONDUCT OF UNNAMED PARTNERSHIPS OR Paragraphs (1)(a), (b) and (c) above do not apply JOINT VENTURES to "bodily injury" to a co-"employee" while in the The following replaces the last paragraph of course of the co-"employee's" employment by you SECTION II —WHO IS AN INSURED: arising out of work by any of your "employees" No person or organization is an insured with who hold a supervisory position. respect to the conduct of any current or past D. WHO IS AN INSURED — NEWLY ACQUIRED partnership or joint venture that is not shown as a OR FORMED LIMITED LIABILITY COMPANIES Named Insured in the Declarations. This The following replaces Paragraph 3. of SECTION paragraph does not apply to any such partnership II—WHO IS AN INSURED: or joint venture that otherwise qualifies as an insured under Section II—Who Is An Insured. 3. Any organization you newly acquire or form, F. BLANKET ADDITIONAL INSURED — PERSONS other than a partnership or joint venture, and OR ORGANIZATIONS FOR YOUR ONGOING of which you are the sole owner or in which OPERATIONS AS REQUIRED BY WRITTEN you maintain an ownership interest of more CONTRACT OR AGREEMENT than 50%, will qualify as a Named Insured if there is no other similar insurance available to The following is added to SECTION II — WHO IS that organization. However: AN INSURED: a. Coverage under this provision is afforded Any person or organization that is not otherwise only: an insured under this Coverage Part and that you (1) Until the 180th day after you acquire have agreed in a written contract or agreement to or form the organization or the end of include as an additional insured on this Coverage the policy period, whichever is earlier, Part is an insured, but only with respect to liability if you do not report such organization for"bodily injury" or"property damage" that: in writing to us within 180 days after a. Occurs subsequent to the signing of that you acquire or form it; or contract or agreement; and (2) Until the end of the policy period, b. Is caused, in whole or in part, by your acts or when that date is later than 180 days omissions in the performance of your ongoing after you acquire or form such operations to which that contract or organization, if you report such Page 2 of 5 ©2017 The Travelers Indemnity Company.All rights reserved. CG D4 17 02 19 Includes copyrighted material of Insurance Services Office, Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY agreement applies or the acts or omissions of performed at such vendor's premises in any person or organization performing such connection with the sale of "your operations on your behalf. products"; or The limits of insurance provided to such insured (6) "Your products" that, after distribution or will be the minimum limits that you agreed to sale by you, have been labeled or provide in the written contract or agreement, or relabeled or used as a container, part or the limits shown in the Declarations, whichever ingredient of any other thing or substance are less. by or on behalf of such vendor. G. BLANKET ADDITIONAL INSURED — BROAD Coverage under thi s provision does not apply to: FORM VENDORS The following is added to SECTION II — WHO IS a. Any person or organization from whom you have acquired your products", or any AN INSURED: ingredient, part or container entering into, Any person or organization that is a vendor and accompanying or containing such products; that you have agreed in a written contract or or agreement to include as an additional insured on b. Any vendor for which coverage as an this Coverage Part is an insured, but only with additional insured specifically is scheduled by respect to liability for bodily injury or property endorsement. damage" that: a. Occurs subsequent to the signing of that H. BLANKET ADDITIONAL INSURED — contract or agreement; and CONTROLLING INTEREST b. Arises out of "your products" that are 1. The following is added to SECTION II —WHO distributed or sold in the regular course of IS AN INSURED: such vendor's business. Any person or organization that has financial The insurance provided to such vendor is subject control of you is an insured with respect to to the following provisions: liability for "bodily injury", "property damage" or"personal and advertising injury" that arises a. The limits of insurance provided to such out of: vendor will be the minimum limits that you a. Such financial control; or agreed to provide in the written contract or agreement, or the limits shown in the b. Such person's or organization's Declarations, whichever are less. ownership, maintenance or use of b. The insurance provided to such vendor does premises leased to or occupied by you. not apply to: The insurance provided to such person or organization does not apply to structural (1) Any express warranty not authorized by alterations, new construction or demolition you or any distribution or sale for a operations performed by or on behalf of such purpose not authorized by you; person or organization. (2) Any change in "your products" made by 2. The following is added to Paragraph 4. of such vendor; SECTION II —WHO IS AN INSURED: (3) Repackaging, unless unpacked solely for This paragraph does not apply to any the purpose of inspection, demonstration, premises owner, manager or lessor that has testing, or the substitution of parts under financial control of you. instructions from the manufacturer, and I. BLANKET ADDITIONAL INSURED — then repackaged in the original container; MORTGAGEES, ASSIGNEES, SUCCESSORS (4) Any failure to make such inspections, OR RECEIVERS adjustments, tests or servicing as The following is added to SECTION II — WHO IS vendors agree to perform or normally AN INSURED: undertake to perform in the regular course of business, in connection with the Any person or organization that is a mortgagee, distribution or sale of"your products"; assignee, successor or receiver and that you have agreed in a written contract or agreement to (5) Demonstration, installation, servicing or include as an additional insured on this Coverage repair operations, except such operations Part is an insured, but only with respect to its CG D4 17 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 3 of 5 Includes copyrighted material of Insurance Services Office, Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY liability as mortgagee, assignee, successor or construction, erection or removal of any of the receiver for "bodily injury", "property damage" or following for which that governmental entity has "personal and advertising injury"that: issued such permit or authorization: advertising a. Is "bodily injury" or "property damage" that signs, awnings, canopies, cellar entrances, coal occurs, or is "personal and advertising injury" holes, driveways, manholes, marquees, hoist caused by an offense that is committed, away openings, sidewalk vaults, elevators, street subsequent to the signing of that contract or banners or decorations. agreement; and K. BLANKET ADDITIONAL INSURED — b. Arises out of the ownership, maintenance or GOVERNMENTAL ENTITIES — PERMITS OR use of the premises for which that mortgagee, AUTHORIZATIONS RELATING TO OPER- assignee, successor or receiver is required ATIONS under that contract or agreement to be The following is added to SECTION II — WHO IS included as an additional insured on this AN INSURED: Coverage Part. Any governmental entity that has issued a permit The insurance provided to such mortgagee, or authorization with respect to operations assignee, successor or receiver is subject to the performed by you or on your behalf and that you following provisions: are required by any ordinance, law, building code a. The limits of insurance provided to such or written contract or agreement to include as an mortgagee, assignee, successor or receiver additional insured on this Coverage Part is an will be the minimum limits that you agreed to insured, but only with respect to liabi lity for "bodily provide in the written contract or agreement, injury", "property damage" or "personal and or the limits shown in the Declarations, advertising injury" arising out of such operations. whichever are less. The insurance provided to such governmental b. The insurance provided to such person or entity does not apply to: organization does not apply to: a. Any "bodily injury", "property damage" or (1) Any "bodily injury" or "property damage" "personal and advertising injury" arising out of that occurs, or any "personal and operations performed for the governmental advertising injury" caused by an offense entity; or that is committed, after such contract or b. Any "bodily injury" or "property damage" agreement is no longer in effect; or included in the "products-completed (2) Any "bodily injury", "property damage" or operations hazard". "personal and advertising injury" arising L. MEDICAL PAYMENTS— INCREASED LIMIT out of any structural alterations, new The following replaces Paragraph 7. of SECTION construction or demolition operations III—LIMITS OF INSURANCE: performed by or on behalf of such mortgagee, assignee, successor or 7. Subject to Paragraph 5. above, the Medical receiver. Expense Limit is the most we will pay under J. BLANKET ADDITIONAL INSURED — Coverage C for all medical expenses GOVERNMENTAL ENTITIES — PERMITS OR because of "bodily injury" sustained by any AUTHORIZATIONS RELATING TO PREMISES one person, and will be the higher of: The following is added to SECTION II — WHO IS a. $10,000; or AN INSURED: b. The amount shown in the Declarations of Any governmental entity that has issued a permit this Coverage Part for Medical ExpenseLimit. or authorization with respect to premises owned or occupied by, or rented or loaned to, you and M. BLANKET WAIVER OF SUBROGATION that you are required by any ordinance, law, The following is added to Paragraph 8., Transfer building code or written contract or agreement to Of Rights Of Recovery Against Others To Us, include as an additional insured on this Coverage of SECTION IV — COMMERCIAL GENERAL Part is an insured, but only with respect to liability LIABILITY CONDITIONS: for "bodily injury", "property damage" or "personal If the insured has agreed in a contract or and advertising injury" arising out of the agreement to waive that insured's right of existence, ownership, use, maintenance, repair, recovery against any person or organization, we Page 4 of 5 ©2017 The Travelers Indemnity Company.All rights reserved. CG D4 17 02 19 Includes copyrighted material of Insurance Services Office, Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY waive our right of recovery against such person or 2. Paragraph C(1) of the definition of "insured organization, but only for payments we make contract" in the DEFINITIONS Section is because of: deleted. a. "Bodily injury" or "property damage" that O. DAMAGE TO PREMISES RENTED TO YOU occurs; or The following replaces the definition of "premises b. "Personal and advertising injury" caused by damage" in the DEFINITIONS Section: an offense that is committed; "Premises damage" means "property damage" to: subsequent to the execution of the contract or a. Any premises while rented to you or agreement. N. CONTRACTUAL LIABILITY—RAILROADS temporarily occupied by you with permission of the owner; or 1. The following replaces Paragraph c. of the b. The contents of any premises while such definition of "insured contract" in the premises is rented to you, if you rent such DEFINITIONS Section: premises for a period of seven or fewer c. Any easement or license agreement; consecutive days. CG D4 17 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 5 of 5 Includes copyrighted material of Insurance Services Office, Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED (Includes Products-Completed Operations If Required By Contract) This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PROVISIONS (1) Any "bodily injury", "property damage" or The following is added to SECTION II — WHO IS AN "personal injury" arising out of the providing, INSURED: or failure to provide, any professional Any person or organization that you agree in a architectural, engineering or surveying written contract or agreement to include as an services, including: additional insured on this Coverage Part is an (a) The preparing, approving, or failing to insured, but only: prepare or approve, maps, shop a. With respect to liability for "bodily injury" or drawings, opinions, reports, surveys, "property damage" that occurs, or for "personal field orders or change orders, or the injury" caused by an offense that is committed, preparing, approving, or failing to subsequent to the signing of that contract or prepare or approve, drawings and agreement and while that part of the contract or specifications; and agreement is in effect; and b. If, and onlyto the extent that, such injury or (b) Supervisory, inspection, architectural or 1 ry engineering activities. damage is caused by acts or omissions of you or your subcontractor in the performance of "your (2) Any "bodily injury" or "property damage" work" to which the written contract or agreement caused by "your work" and included in the applies. Such person or organization does not "products-completed operations hazard" qualify as an additional insured with respect to unless the written contract or agreement the independent acts or omissions of such specifically requires you to provide such person or organization. coverage for that additional insured during The insurance provided to such additional insured is the policy period. subject to the following provisions: c. The additional insured must comply with the a. If the Limits of Insurance of this Coverage Part following duties: shown in the Declarations exceed the minimum limits required by the written contract or (1) Give us written notice as soon as practicable agreement, the insurance provided to the of an "occurrence" or an offense which may additional insured will be limited to such result in a claim. To the extent possible, such minimum required limits. For the purposes of notice should include: determining whether this limitation applies, the (a) How, when and where the "occurrence" minimum limits required by the written contract or or offense took place; agreement will be considered to include the minimum limits of any Umbrella or Excess (b) The names and addresses of any injured liability coverage required for the additional persons and witnesses; and insured by that written contract or agreement. This provision will not increase the limits of (c) The nature and location of any injury or insurance described in Section III — Limits Of damage arising out of the "occurrence" Insurance. or offense. b. The insurance provided to such additional (2) If a claim is made or "suit" is brought against insured does not apply to: the additional insured: CG D2 46 0419 ©2018 The Travelers Indemnity Company.All rights reserved. Page 1 of 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (a) Immediately record the specifics of the (4) Tender the defense and indemnity of any claim or"suit" and the date received; and claim or "suit" to any provider of other (b) Notify us as soon as practicable and see insurance which would cover such additional to it that we receive written notice of the insured for a loss we cover. However, this claim or"suit" as soon as practicable. condition does not affect whether the insurance provided to such additional (3) Immediately send us copies of all legal insured is primary to other insurance papers received in connection with the claim available to such additional insured which or "suit", cooperate with us in the covers that person or organization as a investigation or settlement of the claim or named insured as described in Paragraph 4., defense against the "suit", and otherwise Other Insurance, of Section IV —Commercial comply with all policy conditions. General Liability Conditions. Page 2 of 2 ©2018 The Travelers Indemnity Company.All rights reserved. CG D2 46 04 19 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 TABLE OF CONTENTS COMMERCIAL GENERAL LIABILITY COVERAGE FORM CG T1 00 02 19 SECTION I —COVERAGES Beginning on Page Coverage A— Bodily Injury and Property Insuring Agreement ....................................................... 1 Damage Liability Exclusions .................................................................... 2 Coverage B — Personal and Advertising Insuring Agreement ....................................................... 6 Injury Liability Exclusions ..................................................................... 6 Coverage C — Medical Payments Insuring Agreement ....................................................... 9 Exclusions .................................................................... 9 Supplementary Payments ......................................................................................... ..........10 SECTION II —WHO IS AN INSURED ............................................................................... ........ 11 SECTION III — LIMITS OF INSURANCE ...................................................................... ............. 13 SECTION IV—COMMERCIAL GENERAL LIABILITY CONDITIONS ........................................ 13 Bankruptcy .............................................................................................................. ...........13 Duties In The Event Of Occurrence, Offense, Claim Or Suit .............................. ................. 13 LegalAction Against Us ..................................................................................... ................ 14 OtherInsurance ...................................................................................................... ........... 15 PremiumAudit ......................................................................................................... .......... 16 Representations .............................................................................................. ................... 16 Separation Of Insureds ........................................................................................ .............. 16 Transfer Of Rights Of Recovery Against Others To Us ................................... .................... 16 WhenWe Do Not Renew ......................................................................................... .......... 16 SECTION V— DEFINITIONS ......................................................................................... ........... 16 CG TO 34 02 19 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY COMMERCIAL GENERAL LIABILITY COVERAGE FORM Various provisions in this policy restrict coverage.Read (1) The "bodily injury" or "property damage" is the entire policy carefully to determine rights, duties and caused by an "occurrence" that takes place what is and is not covered. in the"coverage territory"; Throughout this policy the words "you" and "your" refer (2) The "bodily injury' or "property damage" to the Named Insured shown in the Declarations, and occurs during the policy period; and any other person or organization qualifying as a Named Insured under this policy. The words "we", "us" and (3) Prior to the policy period, no insured listed "our" refer to the company providing this insurance. under Paragraph 1. of Section II — Who Is An Insured and no "employee" authorized The word "insured" means any person or organization by you to give or receive notice of an qualifying as such under Section II — Who Is An "occurrence" or claim knew that the "bodily Insured. injury" or "property damage" had occurred, Other words and phrases that appear in quotation in whole or in part. If such a listed insured marks have special meaning. Refer to Section V — or authorized "employee" knew, prior to the Definitions. policy period, that the "bodily injury' or "property damage" occurred, then any SECTION I—COVERAGES continuation, change or resumption of such COVERAGE A—BODILY INJURY AND PROPERTY "bodily injury' or "property damage" during DAMAGE LIABILITY or after the policy period will be deemed to 1. Insuring Agreement have been known prior to the policy period. a. We will pay those sums that the insured c. "Bodily injury" or "property damage" which becomes legally obligated to pay as damages occurs during the policy period and was not, because of "bodily injury' or"property damage" prior to the policy period, known to have to which this insurance applies. We will have occurred by any insured listed under Paragraph the right and duty to defend the insured against 1. of Section II — Who Is An Insured or any " any "suit" seeking those damages. However, employee" authorized by you to give or receive we will have no duty to defend the insured notice of an "occurrence" or claim, includes any against any "suit" seeking damages for "bodily continuation, change or resumption of that injury" or "property damage" to which this "bodily injury" or "property damage" after the insurance does not apply. We may, at our end of the policy period. discretion, investigate any "occurrence" and d. "Bodily injury" or "property damage" will be settle any claim or"suit"that may result. But: deemed to have been known to have occurred (1) The amount we will pay for damages is at the earliest time when any insured listed limited as described in Section III — Limits under Paragraph 1. of Section II — Who Is An Of Insurance; and Insured or any"employee" authorized by you to give or receive notice of an "occurrence" or (2) Our right and duty to defend end when we claim: have used up the applicable limit of insurance in the payment of judgments or (1) Reports all, or any part, of the "bodily injury" or "property damage" to us or any settlements under Coverages A or B or medical expenses under Coverage C. other insurer; No other obligation or liability to pay sums or (2) Receives a written or verbal demand or perform acts or services is covered unless claim for damages because of the "bodily explicitly provided for under Supplementary injury" or"property damage"; or Payments. (3) Becomes aware by any other means that b. This insurance applies to "bodily injury' and "bodily injury' or "property damage" has "property damage" only if: occurred or has begun to occur. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 1 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY e. Damages because of "bodily injury' include (3) Any statute, ordinance or regulation relating damages claimed by any person or organization to the sale, gift, distribution or use of for care, loss of services or death resulting at alcoholic beverages. anytime from the"bodily injury'. This exclusion applies only if you are in the 2. Exclusions business of manufacturing, distributing, selling, This insurance does not apply to: serving or furnishing alcoholic beverages. For the purposes of this exclusion, permitting a a. Expected Or Intended Injury person to bring alcoholic beverages on your "Bodily injury" or"property damage" expected or premises, for consumption on your premises, intended from the standpoint of the insured. whether or not a fee is charged or a license is This exclusion does not apply to "bodily injury" required for such activity, is not by itself or "property damage" resulting from the use of considered the business of selling, serving or reasonable force to protect persons or property. furnishing alcoholic beverages. b. Contractual Liability d. Workers' Compensation And Similar Laws "Bodily injury' or "property damage" for which Any obligation of the insured under a workers' the insured is obligated to pay damages by compensation, disability benefits or reason of the assumption of liability in a unemployment compensation law or any similar contract or agreement. This exclusion does not law. apply to liability for damages: e. Employer's Liability (1) That the insured would have in the absence "Bodily injury' to: of the contract or agreement; or ( (1) An "employee" of the insured arising out of 2) Assumed in a contract or agreement that is and in the course of: an "insured contract", provided that the "bodily injury' or "property damage" occurs (a) Employment by the insured; or subsequent to the execution of the contract (b) Performing duties related to the or agreement. Solely for the purposes of conduct of the insured's business; or liability assumed in an "insured contract", reasonable attorneys' fees and necessary (2) The spouse, child, parent, brother or sister of that employee as a consequence of litigation expenses incurred by or for a party Paragraph(1) above. other than an insured will be deemed to be damages because of "bodily injury' or This exclusion applies whether the insured may "property damage", provided that: be liable as an employer or in any other capacity (a) Liability to such party for, or for the and to any obligation to share damages with or repay someone else who must pay damages cost of, that party's defense has also because of the injury. been assumed in the same "insured contract"; and This exclusion does not apply to liability assumed by the insured under an "insured (b) Such attorneys' fees and litigation contract". expenses are for defense of that party against a civil or alternative dispute f. Pollution resolution proceeding in which (1) "Bodily injury" or "property damage" arising damages to which this insurance out of the actual, alleged or threatened applies are alleged. discharge, dispersal, seepage, migration, c. Liquor Liability release or escape of"pollutants": "Bodily injury' or "property damage" for which (a) At or from any premises, site or any insured may be held liable by reason of: location which is or was at any time owned or occupied by, or rented or (1) Causing or contributing to the intoxication loaned to, any insured. However, this of any person; subparagraph does not apply to: (2) The furnishing of alcoholic beverages to a (i) "Bodily injury' if sustained within a person under the legal drinking age or building and caused by smoke, under the influence of alcohol; or fumes, vapor or soot produced by or originating from equipment that Page 2 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY is used to heat, cool or dehumidify to perform the normal electrical, the building, or produced by or hydraulic or mechanical functions originating from equipment that is necessary for the operation of used to heat water for personal "mobile equipment" or its parts, if use by the building's occupants or such fuels, lubricants or other their guests; operating fluids escape from a (ii) "Bodily injury' or "property vehicle part designed to hold, store damage" for which you may be or receive them. This exception held liable, if you are a contractor does not apply if the "bodily injury" and the owner or lessee of such or "property damage" arises out of premises, site or location has been the intentional discharge, dispersal added to your policy as an or release of the fuels, lubricants additional insured with respect to or other operating fluids, or if such your ongoing operations performed fuels, lubricants or other operating for that additional insured at that fluids are brought on or to the premises, site or location and such premises, site or location with the premises, site or location is not intent that they be discharged, and never was owned or occupied dispersed or released as part of by, or rented or loaned to, any the operations being performed by insured, other than that additional such insured, contractor or insured; or subcontractor; (iii) "Bodily injury' or "property (ii) "Bodily injury' or "property damage" arising out of heat, damage" sustained within a smoke or fumes from a "hostile building and caused by the release fire"; of gases, fumes or vapors from (b) At or from any premises, site or materials brought into that building location which is or was at any time in connection with operations being used by or for any insured or others for performed by you or on your behalf the handling, storage, disposal, by a contractor or subcontractor; or processing or treatment of waste; (c) If such "pollutants" are or were at any (iii) "Bodily injury' or "property time transported, handled, stored, damage" arising out of heat, smoke or fumes from a "hostile treated, disposed of, or processed as fire"; or waste by or for: (i) Any insured; or (e) At or from any premises, site or (ii) Any person or organization for location on which any insured or any whom you may be legally contractors or subcontractors working responsible; directly or indirectly on any insured's behalf are or were at any time (d) At or from any premises, site or performing operations to test for, location on which any insured or any monitor, clean up, remove, contain, contractors or subcontractors working treat, detoxify or neutralize, or in any directly or indirectly on any insured's way respond to, or assess the effects behalf are performing operations if the of, "pollutants". "pollutants" are brought on or to the premises, site or location in connection (2) Any loss, cost or expense arising out of with such operations by such insured, any: contractor or subcontractor. However, this subparagraph does not apply to: (a) Request, demand, order or statutory or regulatory requirement that any insured (i) "Bodily injury' or "property or others test for, monitor, clean up, damage" arising out of the escape remove, contain, treat, detoxify or of fuels, lubricants or other neutralize, or in any way respond to, or operating fluids which are needed assess the effects of, "pollutants"; or CG T1 00 02 19 4)2017 The Travelers Indemnity Company.All rights reserved. Page 3 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (b) Claim or suit by or on behalf of any (b) The operation of any of the machinery governmental authority or any other or equipment listed in Paragraph f.(2) person or organization because of or f.(3) of the definition of "mobile testing for, monitoring, cleaning up, equipment"; or removing, containing, treating, (6) An aircraft that is: detoxifying or neutralizing, or in any way responding to, or assessing the (a) Chartered with a pilot to any insured; effects of, "pollutants". (b) Not owned by any insured; and g. Aircraft,Auto Or Watercraft (c) Not being used to carry any person or "Bodily injury' or "property damage" arising out property for a charge. of the ownership, maintenance, use or h. Mobile Equipment entrustment to others of any aircraft, "auto" or "Bodily injury" or "property damage" arising out watercraft owned or operated by or rented or of: loaned to any insured. Use includes operation and "loading or unloading". (1) The transportation of "mobile equipment" by an "auto" owned or operated by or This exclusion applies even if the claims rented or loaned to any insured; or against any insured allege negligence or other wrongdoing in the supervision, hiring, (2) The use of "mobile equipment" in, or while employment, training or monitoring of others by in practice for, or while being prepared for, that insured, if the "occurrence" which caused any prearranged racing, speed, demolition, the"bodily injury' or"property damage" involved or stunting activity. the ownership, maintenance, use or L War entrustment to others of any aircraft, "auto" or "Bodily injury" or "property damage" arising out watercraft that is owned or operated by or of: rented or loaned to any insured. This exclusion does not apply to: (1) War, including undeclared or civil war; (1) A watercraft while ashore on premises you (2) Warlike action by a military force, including own or rent; action in hindering or defending against an actual or expected attack, by any (2) A watercraft you do not own that is: government, sovereign or other authority (a) 50 feet long or less; and using military personnel or other agents; or (b) Not being used to carry any person or (3) Insurrection, rebellion, revolution, usurped property for a charge; power, or action taken by governmental authority in hindering or defending against (3) Parking an auto on, or on the ways next any of these. to, premises you own or rent, provided the "auto" is not owned by or rented or loaned j• Damage To Property to you or the insured; "Property damage" to: (4) Liability assumed under any "insured (1) Property you own, rent, or occupy, contract"for the ownership, maintenance or including any costs or expenses incurred use of aircraft or watercraft; by you, or any other person, organization or (5) "Bodily injury" or "property damage" arising entity, for repair, replacement, out of: enhancement, restoration or maintenance (a) The operation of machinery or of such property for any reason, including prevention of injury to a person or damage equipment that is attached to, or part to another's property; 11 of, a land vehicle that would qualify as mobile equipment under the definition (2) Premises you sell, give away or abandon, if of "mobile equipment" if such land the "property damage" arises out of any vehicle were not subject to a part of those premises; compulsory or financial responsibility (3) Property loaned to you; law, or other motor vehicle insurance law, where it is licensed or principally (4) Personal property in the care, custody or control of the insured; garaged; or Page 4 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (5) That particular part of real property on accidental physical injury to "your product" or which you or any contractors or "your work" after it has been put to its intended subcontractors working directly or indirectly use. on your behalf are performing operations, if n. Recall Of Products, Work Or Impaired the "property damage" arises out of those Property operations; or Damages claimed for any loss, cost or expense (6) That particular part of any property that incurred by you or others for the loss of use, must be restored, repaired or replaced withdrawal, recall, inspection, repair, because "your work" was incorrectly replacement, adjustment, removal or disposal performed on it. of: Paragraphs (1), (3) and (4) of this exclusion do (1) "Your product"; not apply to "premises damage". A separate (2) "Your work"; or limit of insurance applies to"premises damage" as described in Paragraph 6. of Section III — (3) "Impaired property"; Limits Of Insurance. if such product, work, or property is withdrawn Paragraph (2) of this exclusion does not apply if or recalled from the market or from use by any the premises are "your work" and were never person or organization because of a known or occupied, rented or held for rental by you. suspected defect, deficiency, inadequacy or Paragraphs (3), (4), (5) and (6) of this dangerous condition in it. exclusion do not apply to liability assumed o. Personal And Advertising Injury under a sidetrack agreement. "Bodily injury" arising out of "personal and Paragraph (6) of this exclusion does not apply advertising injury". to "property damage" included in the "products- p. Electronic Data completed operations hazard". Damages arising out of the loss of, loss of use k. Damage To Your Product of, damage to, corruption of, inability to access, "Property damage" to "your product" arising out or inability to manipulate"electronic data". of it or any part of it. However, this exclusion does not apply to I. Damage To Your Work liability for damages because of"bodily injury". "Property damage" to "your work" arising out of q. Unsolicited Communication it or any part of it and included in the"products- "Bodily injury" or "property damage" arising out completed operations hazard". of any actual or alleged violation of any law that This exclusion does not apply if the damaged restricts or prohibits the sending, transmitting work or the work out of which the damage or distributing of"unsolicited communication". arises was performed on your behalf by a subcontractor. r. Access Or Disclosure Of Confidential Or Personal Information m. Damage To Impaired Property Or Property Not Physically Injured "Bodily injury" or "property damage" arising out of any access to or disclosure of any person's "Property damage" to "impaired property" or or organization's confidential or personal property that has not been physically injured, information. arising out of: (1) A defect, deficiency, inadequacy or s. Asbestos dangerous condition in "your product" or (1) "Bodily injury" or "property damage" arising "your work"; or out of the actual or alleged presence or (2) A delay or failure by you or anyone acting actual, alleged or threatened dispersal of on your behalf to perform a contract or asbestos, asbestos fibers or products agreement in accordance with its terms. containing asbestos, provided that the "bodily injury" or "property damage" is This exclusion does not apply to the loss of use caused or contributed to by the hazardous of other property arising out of sudden and properties of asbestos. CG T1 00 02 19 4)2017 The Travelers Indemnity Company.All rights reserved. Page 5 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (2) "Bodily injury" or "property damage" arising employment-related practices described in out of the actual or alleged presence or Paragraph(a), (b), or(c) above is directed. actual, alleged or threatened dispersal of This exclusion applies whether the insured may any solid, liquid, gaseous or thermal irritant be liable as an employer or in any other capacity or contaminant, including smoke, vapors, and to any obligation to share damages with or soot, fumes, acids, alkalis, chemicals and repay someone else who must pay damages waste, and that are part of any claim or because of the"bodily injury". "suit" which also alleges any "bodily injury" Exclusions c. through n. do not apply to "premises or "property damage" described in damage". A separate limit of insurance applies to Paragraph(1) above. "premises damage" as described in Paragraph 6. of (3) Any loss, cost or expense arising out of Section III— Limits Of Insurance. any: COVERAGE B—PERSONAL AND ADVERTISING (a) Request, demand, order or statutory or INJURY LIABILITY regulatory requirement that any insured 1. Insuring Agreement or others test for, monitor, clean up, a. We will pay those sums that the insured remove, contain, treat, detoxify or becomes legally obligated to pay as damages neutralize, or in any way respond to, or because of "personal and advertising injury" to assess the effects of, asbestos, which this insurance applies. We will have the asbestos fibers or products containing right and duty to defend the insured against any asbestos; or "suit" seeking those damages. However, we will (b) Claim or suit by or on behalf of any have no duty to defend the insured against any governmental authority or any other "suit" seeking damages for "personal and person or organization because of advertising injury" to which this insurance does testing for, monitoring, cleaning up, not apply. We may, at our discretion, removing, containing, treating, investigate any offense and settle any claim or detoxifying or neutralizing, or in any "suit"that may result. But: way responding to, or assessing the (1) The amount we will pay for damages is effects of, asbestos, asbestos fibers or limited as described in Section III — Limits products containing asbestos. Of Insurance; and It. Employment-Related Practices (2) Our right and duty to defend end when we "Bodily injury"to: have used up the applicable limit of (1) A person arising out of any: insurance in the payment of judgments or (a) Refusal to employ that person; settlements under Coverages A or B or (b) Termination of that person's medical expenses under Coverage C. employment; or No other obligation or liability to pay sums or (c) Employment-related practice, policy, perform acts or services is covered unless act or omission, such as coercion, explicitly provided for under Supplementary demotion, evaluation, reassignment, Payments. discipline, failure to promote or b. This insurance applies to "personal and advance, harassment, humiliation, advertising injury" caused by an offense arising discrimination, libel, slander, violation out of your business but only if the offense was of the person's right of privacy, committed in the "coverage territory" during the malicious prosecution or false arrest, policy period. detention or imprisonment applied to or 2. Exclusions directed at that person, regardless of whether such practice, policy, act or This insurance does not apply to: omission occurs, is applied or is a. Knowing Violation Of Rights Of Another committed before, during or after the "Personal and advertising injury" caused by or time of that person's employment; or at the direction of the insured with the (2) The spouse, child, parent, brother or sister knowledge that the act would violate the rights of that person as a consequence of "bodily of another and would inflict "personal and injury" to that person at whom any of the advertising injury'. Page 6 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY This exclusion does not apply to "personal against a civil or alternative dispute injury" caused by malicious prosecution. resolution proceeding in which b. Material Published With Knowledge Of damages to which this insurance Falsity applies are alleged. "Personal and advertising injury" arising out of f. Breach Of Contract oral or written publication, including publication "Advertising injury" arising out of a breach of by electronic means, of material, if done by or at contract. the direction of the insured with knowledge of g, Quality Or Performance Of Goods—Failure its falsity. To Conform To Statements c. Material Published Or Used Prior To Policy "Advertising injury" arising out of the failure of Period goods, products or services to conform with (1) "Personal and advertising injury" arising out any statement of quality or performance made of oral or written publication, including in your"advertisement". publication by electronic means, of material h. Wrong Description Of Prices whose first publication took place before the beginning of the policy period; or "Advertising injury" arising out of the wrong (2) "Advertising injury" arising out of description of the price of goods, products or services stated in your"advertisement". infringement of copyright, "title" or "slogan" in your "advertisement" whose first i. Intellectual Property infringement in your "advertisement" was "Personal and advertising injury" arising out of committed before the beginning of the any actual or alleged infringement or violation of policy period. any of the following rights or laws, or any other d. Criminal Acts "personal and advertising injury" alleged in any claim or "suit" that also alleges any such "Personal and advertising injury" arising out of a infringement or violation: criminal act committed by or at the direction of the insured. (1) Copyright; e. Contractual Liability (2) Patent; "Personal and advertising injury" for which the (3) Trade dress; insured has assumed liability in a contract or (4) Trade name; agreement. This exclusion does not apply to (5) Trademark; liability for damages: (6) Trade secret; or (1) That the insured would have in the absence of the contract or agreement; or (7) Other intellectual property rights or laws. (2) Because of "personal injury" assumed by This exclusion does not apply to: you in a contract or agreement that is an (1) "Advertising injury' arising out of any actual "insured contract", provided that the or alleged infringement or violation of "personal injury" is caused by an offense another's copyright, "title" or "slogan" in committed subsequent to the execution of your"advertisement"; or the contract or agreement. Solely for the purposes of liability assumed by you in an (2) Any other "personal and advertising injury" "insured contract", reasonable attorneys' alleged in any claim or "suit" that also fees and necessary litigation expenses alleges any such infringement or violation incurred by or for a party other than an of another's copyright, "title" or "slogan" in insured will be deemed to be damages your"advertisement". because of"personal injury", provided that: j. Insureds In Media And Internet Type (a) Liability to such party for, or for the Businesses cost of, that parry's defense has also "Personal and advertising injury" caused by an been assumed by you in the same offense committed by an insured whose Insured contract"; and business is: (b) Such attorneys' fees and litigation expenses are for defense of that party (1) Advertising, "broadcasting"or publishing; CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 7 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (2) Designing or determining content of neutralizing, or in any way responding to, or websites for others; or assessing the effects of, "pollutants". (3) An Internet search, access, content or o. War service provider. "Personal and advertising injury" arising out of: However, this exclusion does not apply to (1) War, including undeclared or civil war; Paragraphs a.(1), (2) and (3) of the definition of "personal injury'. (2) Warlike action by a military force, including action in hindering or defending against an For the purposes of this exclusion: actual or expected attack, by any (1) Creating and producing correspondence government, sovereign or other authority written in the conduct of your business, using military personnel or other agents; or bulletins, financial or annual reports, or (3) Insurrection, rebellion, revolution, usurped newsletters about your goods, products or power, or action taken by governmental services will not be considered the authority in hindering or defending against business of publishing; and any of these. (2) The placing of frames, borders or links, or p, Unsolicited Communication advertising, for you or others anywhere on the Internet will not, by itself, be considered "Personal and advertising injury" arising out of the business of advertising, "broadcasting" any actual or alleged violation of any law that or publishing. restricts or prohibits the sending, transmitting or distributing of"unsolicited communication". k. Electronic Chatrooms Or Bulletin Boards q. Access Or Disclosure Of Confidential Or "Personal and advertising injury' arising out of Personal Information an electronic chatroom or bulletin board the "Personal and advertising injury" arising out of insured hosts or owns, or over which the any access to or disclosure of any person's or insured exercises control. organization's confidential or personal I. Unauthorized Use Of Another's Name Or information. Product r. Asbestos "Personal and advertising injury' arising out of (1) "Personal and advertising injury" arising out the unauthorized use of another's name or of the actual or alleged presence or actual, product in your e-mail address, domain name or alleged or threatened dispersal of asbestos, metatag, or any other similar tactics to mislead asbestos fibers or products containing another's potential customers. asbestos, provided that the "personal and m. Pollution advertising injury' is caused or contributed "Personal and advertising injury" arising out of to by the hazardous properties of asbestos. the actual, alleged or threatened discharge, (2) "Personal and advertising injury" arising out dispersal, seepage, migration, release or of the actual or alleged presence or actual, escape of"pollutants" at any time. alleged or threatened dispersal of any solid, liquid, gaseous or thermal irritant or In. Pollution-Related contaminant, including smoke, vapors, Any loss, cost or expense arising out of any: soot, fumes, acids, alkalis, chemicals and (1) Request, demand, order or statutory or waste, and that are part of any claim or regulatory requirement that any insured or "suit" which also alleges any"personal and others test for, monitor, clean up, remove, advertising injury" described in Paragraph contain, treat, detoxify or neutralize, or in (1) above. any way respond to, or assess the effects (3) Any loss, cost or expense arising out of of, "pollutants"; or any: (2) Claim or suit by or on behalf of any (a) Request, demand, order or statutory or governmental authority or any other person regulatory requirement that any insured or organization because of testing for, or others test for, monitor, clean up, monitoring, cleaning up, removing, remove, contain, treat, detoxify or containing, treating, detoxifying or neutralize, or in any way respond to, or Page 8 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY assess the effects of, asbestos, (3) Because of your operations; asbestos fibers or products containing provided that: asbestos; or (b) Claim or suit by or on behalf of any (a) The accident takes place in the "coverage governmental authority or any other territory" and during the policy period; person or organization because of (b) The expenses are incurred and reported to testing for, monitoring, cleaning up, us within one year of the date of the removing, containing, treating, accident;and detoxifying or neutralizing, or in any (c) The injured person submits to examination, way responding to, or assessing the at our expense, by physicians of our choice effects of, asbestos, asbestos fibers or as often as we reasonably require. products containing asbestos. b. We will make these payments regardless of s. Employment-Related Practices fault. These payments will not exceed the "Personal injury"to: applicable limit of insurance. We will pay (1) A person arising out of any: reasonable expenses for: (1) First aid administered at the time of an (a) Refusal to employ that person; accident; (b) Termination of that person's (2) Necessary medical, surgical, X-ray and employment; or dental services, including prosthetic (c) Employment-related practice, policy, devices; and act or omission, such as coercion, (3) Necessary ambulance, hospital, demotion, evaluation, reassignment, professional nursing and funeral services. discipline, failure to promote or advance, harassment, humiliation, 2. Exclusions discrimination, libel, slander, violation We will not pay expenses for"bodily injury": of the person's right of privacy, a. Any Insured malicious prosecution or false arrest, To any insured, except"volunteer workers". detention or imprisonment applied to or directed at that person, regardless of b. Hired Person whether such practice, policy, act or To a person hired to do work for or on behalf of omission occurs, is applied or is any insured or a tenant of any insured. committed before, during or after the c. Injury On Normally Occupied Premises time of that person's employment; or To a person injured on that part of premises (2) The spouse, child, parent, brother or sister you own or rent that the person normally of that person as a consequence of occupies. "personal injury" to that person at whom any of the employment-related practices d. Workers' Compensation And Similar Laws described in Paragraph (a), (b), or (c) To a person, whether or not an "employee" of above is directed. any insured, if benefits for the"bodily injury" are This exclusion applies whether the insured may payable or must be provided under a workers' be liable as an employer or in any other capacity compensation or disability benefits law or a and to any obligation to share damages with or similar law. repay someone else who must pay damages e. Athletics Activities because of the"personal injury". To a person injured while practicing, instructing COVERAGE C—MEDICAL PAYMENTS or participating in any physical exercises or 1. Insuring Agreement games, sports, or athletic contests. a. We will pay medical expenses as described f. Products-Completed Operations Hazard below for"bodily injury" caused by an accident: Included within the "products-completed (1) On premises you own or rent; operations hazard". (2) On ways next to premises you own or rent; g• Coverage A Exclusions or Excluded under Coverage A. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 9 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY SUPPLEMENTARY PAYMENTS assumed by the insured in the same "insured 1. We will pay, with respect to any claim we contract"; investigate or settle, or any"suit" against an insured d. The allegations in the"suit" and the information we defend: we know about the "occurrence" or offense are such that no conflict appears to exist between a. All expenses we incur. the interests of the insured and the interests of b. Up to $2,500 for the cost of bail bonds required the indemnitee; because of accidents or traffic law violations e. The indemnitee and the insured ask us to arising out of the use of any vehicle to which conduct and control the defense of that the Bodily Injury Liability Coverage applies. We indemnitee against such "suit" and agree that do not have to furnish these bonds. we can assign the same counsel to defend the c. The cost of bonds to release attachments, but insured and the indemnitee; and only for bond amounts within the applicable limit f. The indemnitee: of insurance. We do not have to furnish these bonds. (1) Agrees in writing to: (a) Cooperate with us in the investigation, d. All reasonable expenses incurred by the settlement or defense of the"suit"; insured at our request to assist us in the (b) Immediately send us copies of any investigation or defense of the claim or "suit", demands, notices, summonses or legal including actual loss of earnings up to $500 a papers received in connection with the day because of time off from work. "suit"; e. All court costs taxed against the insured in the (c) Notify any other insurer whose "suit". However, these payments do not include coverage is available to the indemnitee; attorneys' fees or attorneys' expenses taxed and against the insured. (d) Cooperate with us with respect to f. Prejudgment interest awarded against the coordinating other applicable insurance insured on that part of the judgment we pay. If available to the indemnitee; and we make an offer to pay the applicable limit of (2) Provides us with written authorization to: insurance, we will not pay any prejudgment interest based on that period of time after the (a) Obtain records and other information related to the"suit"; and offer. g. All interest on the full amount of any judgment (b) Conduct and control the defense of the that accrues after entry of the judgment and indemnitee in such "suit". before we have paid, offered to pay, or So long as the above conditions are met, attorneys' deposited in court the part of the judgment that fees incurred by us in the defense of that is within the applicable limit of insurance. indemnitee, necessary litigation expenses incurred These payments will not reduce the limits of by us and necessary litigation expenses incurred by insurance. the indemnitee at our request will be paid as Supplementary Payments. Notwithstanding the 2. If we defend an insured against a "suit" and an provisions of Paragraph 2.b.(2) of Section I — indemnitee of the insured is also named as a party Coverages — Coverage A — Bodily Injury And to the "suit", we will defend that indemnitee if all of Property Damage Liability or Paragraph 2.e. of the following conditions are met: Section I — Coverages — Coverage B — Personal a. The "suit" against the indemnitee seeks And Advertising Injury Liability, such payments will damages for which the insured has assumed not be deemed to be damages for "bodily injury', the liability of the indemnitee in a contract or "property damage" or "personal injury", and will not agreement that is an "insured contract"; reduce the limits of insurance. b. This insurance applies to such liability assumed Our obligation to defend an insured's indemnitee by the insured; and to pay for attorneys' fees and necessary c. The obligation to defend, or the cost of the litigation expenses as Supplementary Payments defense of, that indemnitee, has also been ends when: Pagel 0 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY a. We have used up the applicable limit of workers" while performing duties insurance in the payment of judgments, related to the conduct of your settlements or medical expenses; or business; b. The conditions set forth above, or the terms of (b) To the spouse, child, parent, brother or the agreement described in Paragraph f. above, sister of that co-"employee" or are no longer met. "volunteer worker" as a consequence SECTION II—WHO IS AN INSURED of Paragraph(1)(a) above; 1. If you are designated in the Declarations as: (c) For which there is any obligation to a. An individual, you and your spouse are share damages with or repay someone insureds, but only with respect to the conduct else who must pay damages because of a business of which you are the sole owner. of the injury described in Paragraph b. A partnership or joint venture, you are an (1)(a) or(b) above; or insured. Your members, your partners, and (d) Arising out of his or her providing or their spouses are also insureds, but only with failing to provide professional health respect to the conduct of your business. care services. c. A limited liability company, you are an insured. Unless you are in the business or Your members are also insureds, but only with occupation of providing professional healthcare services, Paragraphs (1)(a), (b), (c) respect to the conduct of your business. Your and(d) above do not apply to"bodily injury" managers are insureds, but only with respect to arising out of providing or failing to provide their duties as your managers. first aid or "Good Samaritan services" by d. An organization other than a partnership, joint any of your "employees" or "volunteer venture or limited liability company, you are an workers", other than an employed or insured. Your "executive officers" and directors volunteer doctor. Any such "employees" or are insureds, but only with respect to their "volunteer workers" providing or failing to duties as your officers or directors. Your provide first aid or "Good Samaritan stockholders are also insureds, but only with services" during their work hours for you respect to their liability as stockholders. will be deemed to be acting within the e. A trust, you are an insured. Your trustees are scope of their employment by you or also insureds, but only with respect to their performing duties related to the conduct of duties as trustees. your business. 2. Each of the following is also an insured: (2) "Property damage" to property: a. Your "volunteer workers" only while performing (a) Owned, occupied or used by; duties related to the conduct of your business, (b) Rented to, in the care, custody or or your "employees", other than either your control of, or over which physical "executive officers" (if you are an organization control is being exercised for any other than a partnership,joint venture or limited purpose by; liability company) or your managers (if you are a you, any of your "employees", "volunteer limited liability company), but only for acts workers", any partner or member(if you are within the scope of their employment by you or a partnership or joint venture), or any while performing duties related to the conduct member (if you are a limited liability of your business. However, none of these company). "employees" or "volunteer workers" are insureds for: b. Any person (other than your "employee" or "volunteer worker"), or any organization, while (1) "Bodily injury" or"personal injury": acting as your real estate manager. (a) To you, to your partners or members (if c. Any person or organization having proper you are a partnership or joint venture), temporary custody of your property if you die, to your members (if you are a limited but only: liability company), to a co-"employee" while in the course of his or her (1) With respect to liability arising out of the employment or performing duties maintenance or use of that property; and related to the conduct of your (2) Until your legal representative has been business, or to your other "volunteer appointed. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 11 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY d. Your legal representative if you die, but only b. Arises out of the ownership, maintenance or with respect to duties as such. That use of that part of any premises leased to you. representative will have all your rights and The insurance provided to such premises owner, duties under this Coverage Part. manager or lessor is subject to the following e. Any person or organization that, with your provisions: express or implied consent, either uses or is a. The limits of insurance provided to such responsible for the use of a watercraft that you premises owner, manager or lessor will be the do not own that is: minimum limits that you agreed to provide in the (1) 50 feet long or less; and written contract or agreement, or the limits (2) Not being used to carry any person or shown in the Declarations, whichever are less. property for a charge. b. The insurance provided to such premises 3. Any organization you newly acquire or form, other owner, manager or lessor does not apply to: than a partnership, joint venture or limited liability (1) Any "bodily injury" or "property damage" company, and of which you are the sole owner or in that occurs, or "personal and advertising which you maintain an ownership interest of more injury" caused by an offense that is than 50%, will qualify as a Named Insured if there is committed, after you cease to be a tenant in no other similar insurance available to that that premises; or organization. However: (2) Structural alterations, new construction or a. Coverage under this provision is afforded only demolition operations performed by or on until the 180th day after you acquire or form the behalf of such premises owner, manager or organization or the end of the policy period, lessor. whichever is earlier; S. Any person or organization that is an equipment b. Coverage A does not apply to "bodily injury" or lessor and that you have agreed in a written contract "property damage" that occurred before you or agreement to include as an additional insured on acquired or formed the organization; and this Coverage Part is an insured, but only with c. Coverage B does not apply to "personal and respect to liability for "bodily injury", "property advertising injury" arising out of an offense damage", or"personal and advertising injury'that: committed before you acquired or formed the a. Is "bodily injury' or "property damage" that organization. occurs, or is "personal and advertising injury" For the purposes of Paragraph 1. of Section II — caused by an offense that is committed, Who Is An Insured, each such organization will be subsequent to the signing of that contract or deemed to be designated in the Declarations as: agreement; and b. Is caused, in whole or in part, by your acts or a. An organization, other than a partnership, joint omissions in the maintenance, operation or use venture or limited liability company; or of equipment leased to you by such equipment b. A trust; lessor. as indicated in its name or the documents that The insurance provided to such equipment lessor is govern its structure. subject to the following provisions: 4. Any person or organization that is a premises a. The limits of insurance provided to such equipment lessor will be the minimum limits that owner, manager or lessor and that you have agreed you agreed to provide in the written contract or in a written contract or agreement to include as an agreement, or the limits shown in the additional insured on this Coverage Part is an Declarations, whichever are less. insured, but only with respect to liability for "bodily injury", "property damage" or "personal and b. The insurance provided to such equipment advertising injury"that: lessor does not apply to any "bodily injury' or "property damage" that occurs, or "personal a. Is "bodily injury' or "property damage" that and advertising injury" caused by an offense occurs, or is "personal and advertising injury" that is committed, after the equipment lease caused by an offense that is committed, expires. subsequent to the signing of that contract or No person or organization is an insured with respect to agreement; and the conduct of any current or past partnership, joint Page 12 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY venture or limited liability company that is not shown as a. The amount shown for the Damage To a Named Insured in the Declarations. This paragraph Premises Rented To You Limit in the does not apply to any such partnership,joint venture or Declarations of this Coverage Part; or limited liability company that otherwise qualifies as an b. $300,000 if no amount is shown for the insured under Section II —Who Is An Insured. Damage To Premises Rented To You Limit in SECTION III—LIMITS OF INSURANCE the Declarations of this Coverage Part. 1. The Limits of Insurance shown in the Declarations 7. Subject to Paragraph S. above, the Medical and the rules below fix the most we will pay Expense Limit is the most we will pay under regardless of the number of: Coverage C for all medical expenses because of "bodily injury" sustained by any one person. a. Insureds; The Limits of Insurance of this Coverage Part apply b. Claims made or"suits" brought; or separately to each consecutive annual period and to any c. Persons or organizations making claims or remaining period of less than 12 months, starting with bringing "suits". the beginning of the policy period shown in the 2. The General Aggregate Limit is the most we will pay Declarations, unless the policy period is extended after for the sum of: issuance for an additional period of less than 12 months. In that case, the additional period will be a. Medical expenses under Coverage C; deemed part of the last preceding period for purposes of b. Damages under Coverage A, except damages determining the Limits of Insurance. because of "bodily injury" or"property damage" SECTION IV—COMMERCIAL GENERAL LIABILITY included in the "products-completed operations CONDITIONS hazard"; and 1. Bankruptcy c. Damages under Coverage B. Bankruptcy or insolvency of the insured or of the 3. The Products-Completed Operations Aggregate insured's estate will not relieve us of our obligations Limit is the most we will pay under Coverage A for under this Coverage Part. damages because of "bodily injury" and "property 2 Duties In The Event Of Occurrence, Offense, damage" included in the "products-completed operations hazard". Claim Or Suit 4. Subject to Paragraph 2. above, the Personal And a. You must see to it that we are notified as soon Advertising Injury Limit is the most we will pay as practicable of an "occurrence" or an offense under Coverage B for the sum of all damages which may result in a claim. To the extent because of all "personal injury" and "advertising possible, notice should include: injury' sustained by any one person or organization. (1) How, when and where the "occurrence" or S. Subject to Paragraph 2. or 3. above, whichever offense took place; applies, the Each Occurrence Limit is the most we (2) The names and addresses of any injured will pay for the sum of: persons and witnesses; and a. Damages under Coverage A; and (3) The nature and location of any injury or b. Medical expenses under Coverage C; damage arising out of the "occurrence" or offense. because of all "bodily injury" and "property damage" arising out of any one"occurrence". b. If a claim is made or "suit" is brought against any insured,you must: For the purposes of determining the applicable Each Occurrence Limit, all related acts or (1) Immediately record the specifics of the omissions committed in providing or failing to claim or"suit"and the date received; and provide first aid or "Good Samaritan services" to (2) Notify us as soon as practicable. any one person will be deemed to be one You must see to it that we receive written notice "occurrence". of the claim or"suit" as soon as practicable. 6. Subject to Paragraph 5. above, the Damage To c. You and any other involved insured must: Premises Rented To You Limit is the most we will pay under Coverage A for damages because of (1) Immediately send us copies of any "premises damage" to any one premises. The demands, notices, summonses or legal Damage To Premises Rented To You Limit will be: papers received in connection with the claim or"suit"; CG T1 00 02 19 4)2017 The Travelers Indemnity Company.All rights reserved. Page 13 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY (2) Authorize us to obtain records and other (iii) An executive officer or director of information; any other organization; or (3) Cooperate with us in the investigation or (iv) A trustee of any trust; settlement of the claim or defense against the"suit"; and that is your partner, joint venture member, manager or trustee; or (4) Assist us, upon our request, in the enforcement of any right against any (b) Any employee authorized by such person or organization which may be liable partnership, joint venture, limited to the insured because of injury or damage liability company, trust or other organization to give notice of an to which this insurance may also apply. "occurrence" or offense. d. No insured will, except at that insured's own (3) Notice to us of such "occurrence" or cost, voluntarily make a payment, assume any offense will be deemed to be given as soon obligation, or incur any expense, other than for as practicable if it is given in good faith as first aid,without our consent. soon as practicable to your workers' e. The following provisions apply to Paragraph a. compensation insurer. This applies only if above, but only for purposes of the insurance you subsequently give notice to us of the provided under this Coverage Part to you or any "occurrence" or offense as soon as insured listed in Paragraph 1. or 2. of Section II practicable after any of the persons —Who Is An Insured: described in Paragraph e.(1) or (2) above discovers that the "occurrence" or offense (1) Notice to us of such "occurrence" or may result in sums to which the insurance offense must be given as soon as provided under this Coverage Part may practicable only after the "occurrence" or apply. offense is known to you (if you are an However, if this policy includes an endorsement individual), any of your partners or that provides limited coverage for "bodily injury" members who is an individual (if you are a or "property damage" or pollution costs arising partnership or joint venture), any of your out of a discharge, release or escape of managers who is an individual (if you are a 'pollutants" which contains a requirement that limited liability company), any of your the discharge, release or escape of"pollutants" "executive officers" or directors (if you are must be reported to us within a specific number an organization other than a partnership, of days after its abrupt commencement, this joint venture, or limited liability company), Paragraph e. does not affect that requirement. any of your trustees who is an individual (if you are a trust) or any "employee" 3. Legal Action Against Us authorized by you to give notice of an No person or organization has a right under this "occurrence" or offense. Coverage Part: (2) If you are a partnership, joint venture, a. To join us as a party or otherwise bring us into limited liability company or trust, and none a"suit" asking for damages from an insured; or of your partners, joint venture members, b. To sue us on this Coverage Part unless all of managers or trustees are individuals, notice its terms have been fully complied with. to us of such "occurrence" or offense must A person or organization may sue us to recover on be given as soon as practicable only after an agreed settlement or on a final judgment against the"occurrence" or offense is known by: an insured; but we will not be liable for damages (a) Any individual who is: that are not payable under the terms of this Coverage Part or that are in excess of the (i) A partner or member of any applicable limit of insurance. An agreed settlement partnership or joint venture; means a settlement and release of liability signed by (ii) A manager of any limited liability us, the insured, and the claimant or the claimant's company; legal representative. Page 14 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY 4. Other Insurance (i i) That is insurance for "premises If valid and collectible other insurance is available to damage"; the insured for a loss we cover under Coverages A (iii) If the loss arises out of the or B of this Coverage Part, our obligations are maintenance or use of aircraft, limited as described in Paragraphs a. and b. below. "autos" or watercraft to the extent As used anywhere in this Coverage Part, other not subject to any exclusion in this insurance means insurance, or the funding of Coverage Part that applies to losses,that is provided by,through or on behalf of: aircraft, "autos" or watercraft; (i) Another insurance company; (iv) That is insurance available to a premises owner, manager or (ii) Us or any of our affiliated insurance companies, lessor that qualifies as an insured except when the Non cumulation of Each under Paragraph 4. of Section II — Occurrence Limit provision of Paragraph 5. of Who Is An Insured, except when Section III — Limits Of Insurance or the Non Paragraph d. below applies; or cumulation of Personal and Advertising Injury Limit provision of Paragraph 4. of Section III — (v) That is insurance available to an Limits of Insurance applies because the equipment lessor that qualifies as Amendment — Non Cumulation Of Each an insured under Paragraph 5. of Section II — Who Is An Insured, Occurrence Limit Of Liability And Non except when Paragraph d. below Cumulation Of Personal And Advertising Injury Limit endorsement is included in this policy; applies. (iii)Any risk retention group; or (b) Any of the other insurance, whether primary, excess, contingent or on any (iv)Any self-insurance method or program, in other basis, that is available to the which case the insured will be deemed to be insured when the insured is an the provider of other insurance. additional insured, or is any other Other insurance does not include umbrella insured that does not qualify as a insurance, or excess insurance, that was bought named insured, under such other specifically to apply in excess of the Limits of insurance. Insurance shown in the Declarations of this (2) When this insurance is excess, we will Coverage Part. have no duty under Coverages A or B to As used anywhere in this Coverage Part, other defend the insured against any"suit" if any other insurer has a duty to defend the insurer means a provider of other insurance. As insured against that "suit". If no other used in Paragraph c. below, insurer means a insurer defends, we will undertake to do so, provider of insurance. but we will be entitled to the insured's rights a. Primary Insurance against all those other insurers. This insurance is primary except when (3) When this insurance is excess over other Paragraph b. below applies. If this insurance is insurance, we will pay only our share of the primary, our obligations are not affected unless amount of the loss, if any, that exceeds the any of the other insurance is also primary. sum of: Then, we will share with all that other insurance (a) The total amount that all such other by the method described in Paragraph c. below, insurance would pay for the loss in the except when Paragraph d. below applies. absence of this insurance; and b. Excess Insurance (b) The total of all deductible and self- insured amounts under all that other (1) This insurance is excess over: insurance. (a) Any of the other insurance, whether (4) We will share the remaining loss, if any, primary, excess, contingent or on any with any other insurance that is not other basis: described in this Excess Insurance (i) That is Fire, Extended Coverage, provision and was not bought specifically to apply in excess of the Limits of Insurance Builder's Risk, Installation Risk or shown in the Declarations of this Coverage similar coverage for"your work"; Part. CG T1 00 02 19 4)2017 The Travelers Indemnity Company.All rights reserved. Page 15 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY c. Method Of Sharing a. The statements in the Declarations are If all of the other insurance permits contribution accurate and complete; by equal shares, we will follow this method also. b. Those statements are based upon Under this approach each insurer contributes representations you made to us; and equal amounts until it has paid its applicable c. We have issued this policy in reliance upon limit of insurance or none of the loss remains, your representations. whichever comes first. The unintentional omission of, or unintentional error If any of the other insurance does not permit in, any information provided by you which we relied contribution by equal shares, we will contribute upon in issuing this policy will not prejudice your by limits. Under this method, each insurer's rights under this insurance. However, this provision share is based on the ratio of its applicable limit does not affect our right to collect additional of insurance to the total applicable limits of premium or to exercise our rights of cancellation or insurance of all insurers. nonrenewal in accordance with applicable insurance d. Primary And Non-Contributory Insurance If laws or regulations. Required By Written Contract 7. Separation Of Insureds If you specifically agree in a written contract or Except with respect to the Limits of Insurance, and agreement that the insurance afforded to an any rights or duties specifically assigned in this insured under this Coverage Part must apply on Coverage Part to the first Named Insured, this a primary basis, or a primary and non- insurance applies: contributory basis, this insurance is primary to a. As if each Named Insured were the only other insurance that is available to such insured Named Insured; and which covers such insured as a named insured, and we will not share with that other insurance, b. Separately to each insured against whom claim provided that: is made or"suit" is brought. (1) The "bodily injury' or"property damage" for 8. Transfer Of Rights Of Recovery Against Others which coverage is sought occurs; and To Us (2) The "personal and advertising injury" for If the insured has rights to recover all or part of any which coverage is sought is caused by an payment we have made under this Coverage Part, offense that is committed; those rights are transferred to us. The insured must subsequent to the signing of that contract or do nothing after loss to impair them. At our request, agreement by you. the insured will bring "suit" or transfer those rights S. Premium Audit to us and help us enforce them. 9. When We Do Not Renew a. We will compute all premiums for this Coverage If we decide not to renew this Coverage Part, we will Part in accordance with our rules and rates. mail or deliver to the first Named Insured shown in b. Premium shown in this Coverage Part as the Declarations written notice of the nonrenewal advance premium is a deposit premium only. At not less than 30 days before the expiration date. the close of each audit period we will compute If notice is mailed, proof of mailing will be sufficient the earned premium for that period and send notice to the first Named Insured. The due date proof of notice. for audit and retrospective premiums is the date SECTION V—DEFINITIONS shown as the due date on the bill. If the sum of 1. "Advertisement" means a notice that is broadcast or the advance and audit premiums paid for the published to the general public or specific market policy period is greater than the earned segments about your goods, products or services premium, we will return the excess to the first for the purpose of attracting customers or Named Insured. supporters. For the purposes of this definition: c. The first Named Insured must keep records of a. Notices that are published include material the information we need for premium placed on the Internet or on similar electronic computation, and send us copies at such times means of communication; and as we may request. b. Regarding websites, only that part of a website 6. Representations that is about your goods, products or services By accepting this policy,you agree: for the purposes of attracting customers or supporters is considered an advertisement. Page 16 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY 2. "Advertising injury": b. In, by or with any other electronic means of a. Means injury caused by one or more of the communication, such as the Internet, if that following offenses: material is part of: (1) Oral or written publication, including (1) Radio or television programming being publication by electronic means, of material transmitted; in your "advertisement" that slanders or (2) Other entertainment, educational, libels a person or organization or d instructional, music or news programming disparages a person's or organization's goods, products or services, provided that being transmitted; or the claim is made or the"suit" is brought by (3) Advertising transmitted with any of such a person or organization that claims to have programming. been slandered or libeled, or that claims to have had its goods, products or services 6. "Coverage territory" means: disparaged; a. The United States of America (including its (2) Oral or written publication, including territories and possessions), Puerto Rico and publication by electronic means, of material Canada; in your"advertisement"that: b. International waters or airspace, but only if the (a) Appropriates a person's name, voice, injury or damage occurs in the course of travel photograph or likeness; or or transportation between any places included (b) Unreasonably places a person in a in Paragraph a. above; or false light; or c. All other parts of the world if the injury or (3) Infringement of copyright, "title" or "slogan" damage arises out of: in your "advertisement", provided that the (1) Goods or products made or sold by you in claim is made or the "suit" is brought by a the territory described in Paragraph a. person or organization that claims above; ownership of such copyright, "title" or "slogan". (2) The activities of a person whose home is in the territory described in Paragraph a. b. Includes "bodily injury' caused by one or more above, but is away for a short time on your of the offenses described in Paragraph a. business; or above. 3. "Auto" means: (3) "Personal and advertising injury" offenses that take place through the Internet or a. A land motor vehicle, trailer or semitrailer similar electronic means of communication; designed for travel on public roads, including provided the insured's responsibility to pay any attached machinery or equipment; or damages is determined in a "suit" on the merits in b. Any other land vehicle that is subject to a the territory described in Paragraph a. above, or in a compulsory or financial responsibility law, or settlement we agree to. other motor vehicle insurance law, where it is licensed or principally garaged. 7. "Electronic data" means information, facts or However, "auto" does not include "mobile programs stored as or on, created or used on, or transmitted to or from computer software (including equipment". systems and applications software), hard or floppy 4. "Bodily injury' means: disks, CD-ROMs, tapes, drives, cells, data a. Physical harm, including sickness or disease, processing devices or any other media which are sustained by a person; or used with electronically controlled equipment. b. Mental anguish, injury or illness, or emotional 8. "Employee" includes a "leased worker". "Employee" distress, resulting at any time from such does not include a"temporary worker". physical harm, sickness or disease. 9. "Executive officer" means a person holding any of S. "Broadcasting" means transmitting any audio or the officer positions created by your charter, visual material for any purpose: constitution, bylaws or any other similar governing a. By radio or television; or document. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 17 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY 10. "Good Samaritan services" means any emergency tracks, roadbeds, tunnel, underpass or medical services for which no compensation is crossing; demanded or received. (2) That indemnifies an architect, engineer or 11. "Hostile fire" means a fire which becomes surveyor for injury or damage arising out of: uncontrollable or breaks out from where it was intended to be. (a) Preparing, approving, or failing to prepare or approve, maps, shop 12. "Impaired property" means tangible property, other drawings, opinions, reports, surveys, than "your product" or "your work", that cannot be field orders, change orders or drawings used or is less useful because: and specifications; or a. It incorporates "your product" or "your work" (b) Giving directions or instructions, or that is known or thought to be defective, failing to give them, if that is the deficient, inadequate or dangerous; or primary cause of the injury or damage; b. You have failed to fulfill the terms of a contract or or agreement; (3) Under which the insured, if an architect, if such property can be restored to use by the engineer or surveyor, assumes liability for repair, replacement, adjustment or removal of "your an injury or damage arising out of the product" or"your work" or your fulfilling the terms of insured's rendering or failure to render the contract or agreement. professional services, including those listed in Paragraph (2) above and supervisory, 13. "Insured contract" means: inspection, architectural or engineering a. A contract for a lease of premises. However, activities. that portion of the contract for a lease of 14. "Leased worker" means a person leased to you by a premises that indemnifies any person or labor leasing firm under an agreement between you organization for "premises damage" is not an and the labor leasing firm, to perform duties related "insured contract"; to the conduct of your business. "Leased worker" b. A sidetrack agreement; does not include a"temporary worker". c. Any easement or license agreement, except in 15. "Loading or unloading" means the handling of connection with construction or demolition property: operations on or within 50 feet of a railroad; a. After it is moved from the place where it is d. An obligation, as required by ordinance, to accepted for movement into or onto an aircraft, indemnify a municipality, except in connection watercraft or"auto"; with work for a municipality; b. While it is in or on an aircraft, watercraft or e. An elevator maintenance agreement; "auto"; or f. That part of any other contract or agreement c. While it is being moved from an aircraft, pertaining to your business (including an watercraft or "auto" to the place where it is indemnification of a municipality in connection finally delivered; with work performed for a municipality) under but "loading or unloading" does not include the which you assume the tort liability of another movement of property by means of a mechanical party to pay for "bodily injury', "property device, other than a hand truck, that is not attached damage" or "personal injury' to a third person to the aircraft, watercraft or"auto". or organization. Tort liability means a liability 16. "Mobile equipment" means any of the following that would be imposed by law in the absence of types of land vehicles, including any attached any contract or agreement. machinery or equipment: Paragraph f. does not include that part of any a. Bulldozers, farm machinery, forklifts and other contract or agreement: vehicles designed for use principally off public (1) That indemnifies a railroad for "bodily roads; injury' or "property damage" arising out of b. Vehicles maintained for use solely on or next to construction or demolition operations, premises you own or rent; within 50 feet of any railroad property and affecting any railroad bridge or trestle, c. Vehicles that travel on crawler treads; Page 18 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY d. Vehicles, whether self-propelled or not, b. An act or omission committed in providing or maintained primarily to provide mobility to failing to provide first aid or "Good Samaritan permanently mounted: services" to a person, unless you are in the (1) Power cranes, shovels, loaders, diggers or business or occupation of providing drills; or professional health care services. (2) Road construction or resurfacing 18. "Personal and advertising injury' means "personal equipment such as graders, scrapers or injury" or"advertising injury". rollers; 19. "Personal injury": e. Vehicles not described in Paragraph a., b., c. or d. above that are not self-propelled and are a. Means injury, other than "advertising injury', maintained primarily to provide mobility to caused by one or more of the following permanently attached equipment of the offenses: following types: (1) False arrest, detention or imprisonment; (1) Air compressors, pumps and generators, including spraying, welding, building (2) Malicious prosecution; cleaning, geophysical exploration, lighting (3) The wrongful eviction from, wrongful entry and well servicing equipment; or into, or invasion of the right of private (2) Cherry pickers and similar devices used to occupancy of a room, dwelling or premises raise or lower workers; that a person occupies, provided that the f. Vehicles not described in Paragraph a., b., c. wrongful eviction, wrongful entry or invasion of the right of private occupancy is or d. above maintained primarily for purposes other than the transportation of persons or committed by or on behalf of the owner, cargo. landlord or lessor of that room, dwelling or However, self-propelled vehicles with the premises; following types of permanently attached (4) Oral or written publication, including equipment are not "mobile equipment" but will publication by electronic means, of material be considered "autos": that slanders or libels a person or (1) Equipment designed primarily for: organization or disparages a person's or organization's goods, products or services, (a) Snow removal; provided that the claim is made or the"suit" (b) Road maintenance, but not is brought by a person or organization that construction or resurfacing; or claims to have been slandered or libeled, or (c) Street cleaning; that claims to have had its goods, products (2) Cherry pickers and similar devices or services disparaged; or mounted on automobile or truck chassis (5) Oral or written publication, including and used to raise or lower workers; and publication by electronic means, of material (3) Air compressors, pumps and generators, that: including spraying, welding, building (a) Appropriates a person's name, voice, cleaning, geophysical exploration, lighting photograph or likeness; or and well servicing equipment. However, "mobile equipment" does not include any (b) Unreasonably places a person in a land vehicle that is subject to a compulsory or false light. financial responsibility law, or other motor vehicle b. Includes "bodily injury" caused by one or more insurance law, where it is licensed or principally of the offenses described in Paragraph a. garaged. Such land vehicles are considered above. "autos". 20. "Pollutants" mean any solid, liquid, gaseous or 17. "Occurrence" means: thermal irritant or contaminant, including smoke, a. An accident, including continuous or repeated vapor, soot, fumes, acids, alkalis, chemicals and exposure to substantially the same general waste. Waste includes materials to be recycled, harmful conditions; or reconditioned or reclaimed. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 19 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY 21. "Premises damage" means: contract calls for work at more than a. With respect to the first paragraph of the one job site. exceptions in Exclusion j. of Section I — (c) When that part of the work done at a Coverage A — Bodily Injury And Property job site has been put to its intended Damage Liability, "property damage" to any use by any person or organization other premises while rented to you for a period of than another contractor or seven or fewer consecutive days, including the subcontractor working on the same contents of such premises; or project. b. With respect to the exception to Exclusions c. Work that may need service, maintenance, through n. in the last paragraph of Paragraph 2. correction, repair or replacement, but which of Section I — Coverage A — Bodily Injury And is otherwise complete, will be treated as Property Damage Liability, "property damage"to completed. any premises while rented to you for a period of more than seven consecutive days, or while b. Does not include "bodily injury' or "property temporarily occupied by you with permission of damage" arising out of: the owner, caused by: (1) The transportation of property, unless the (1) Fire; injury or damage arises out of a condition in (2) Explosion; or on a vehicle not owned or operated by you, and that condition was created by the (3) Lightning; "loading or unloading" of that vehicle by any (4) Smoke resulting from fire, explosion or insured; lightning; or (2) The existence of tools, uninstalled (5) Water. equipment or abandoned or unused But "premises damage" under this Paragraph materials; or b. does not include "property damage" to any (3) Products or operations for which the premises caused by: classification, listed in the Declarations or in a policy Schedule, states that products- (1) Rupture, bursting, or operation of pressure completed operations are subject to the relief devices; General Aggregate Limit. (2) Rupture or bursting due to expansion or 23. "Property damage" means: swelling of the contents of any building or structure caused by or resulting from water; a. Physical injury to tangible property, including all or resulting loss of use of that property. All such loss of use will be deemed to occur at the time of (3) Explosion of steam boilers, steam pipes, the physical injury that caused it; or steam engines or steam turbines. b. Loss of use of tangible property that is not 22. "Products-completed operations hazard": physically injured. All such loss of use will be a. Includes all "bodily injury' and "property deemed to occur at the time of the "occurrence" damage" occurring away from premises you that caused it. own or rent and arising out of "your product" or For the purposes of this insurance, "electronic data" "your work"except: is not tangible property. (1) Products that are still in your physical 24. "Slogan": possession; or a. Means a phrase that others use for the purpose (2) Work that has not yet been completed or of attracting attention in their advertising. abandoned. However, "your work" will be b. Does not include a phrase used as, or in, the deemed completed at the earliest of the name of: following times: (1) Any person or organization, other than you; (a) When all of the work called for in your or contract has been completed. (2) Any business, or any of the premises, (b) When all of the work to be done at the goods, products, services or work, of any job site has been completed if your person or organization, other than you. Page 20 of 21 ©2017 The Travelers Indemnity Company.All rights reserved. CG T1 00 02 19 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL GENERAL LIABILITY 25. "Suit" means a civil proceeding in which damages (a) You; because of "bodily injury", "property damage" or (b) Others trading under your name; or "personal and advertising injury' to which this insurance applies are alleged. "Suit" includes: (c) A person or organization whose business or assets you have acquired; a. An arbitration proceeding in which such and damages are claimed and to which the insured must submit or does submit with our consent; (2) Containers (other than vehicles), materials, or parts or equipment furnished in connection with such goods or products. b. Any other alternative dispute resolution b. Includes: proceeding in which such damages are claimed and to which the insured submits with our (1) Warranties or representations made at any consent. time with respect to the fitness, quality, durability, performance or use of "your 26. "Temporary worker" means a person who is product"; and furnished to you to substitute for a permanent "employee" on leave or to meet seasonal or short- (2) The providing of or failure to provide term workload conditions. warnings or instructions. 27. "Title" means a name of a literary or artistic work. c. Does not include vending machines or other property rented to or located for the use of 28. "Unsolicited communication" means any others but not sold. communication, in any form, that the recipient of such communication did not specifically request to 31. "Your work": receive. a. Means: 29. "Volunteer worker" means a person who is not your (1) Work or operations performed by you or on "employee", and who donates his or her work and your behalf; and acts at the direction of and within the scope of (2) Materials, parts or equipment furnished in duties determined by you, and is not paid a fee, connection with such work or operations. salary or other compensation by you or anyone else for their work performed for you. b. Includes: 30. "Your product": (1) Warranties or representations made at any time with respect to the fitness, quality, a. Means: durability, performance or use of "your (1) Any goods or products, other than real work"; and property, manufactured, sold, handled, (2) The providing of or failure to provide distributed or disposed of by: warnings or instructions. CG T1 00 02 19 ©2017 The Travelers Indemnity Company.All rights reserved. Page 21 of 21 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 POLICY NUMBER: BA-3R329191-24-I3-G EFFECTIVE DATE: 10/01/2024 ISSUE DATE: 10/10/2024 LISTING OF FORMS, ENDORSEMENTS AND SCHEDULE NUMBERS THIS LISTING SHOWS THE NUMBER OF FORMS, SCHEDULES AND ENDORSEMENTS BY LINE OF BUSINESS IL TO 02 11 89 COMMON POLICY DECLARATIONS IL T8 01 01 01 FORMS ENDORSEMENTS AND SCHEDULE NUMBERS IL TO O1 01 07 COMMON POLICY CONDITIONS COMMERCIAL AUTO CA TO O1 02 15 BA- COVERAGE PART DECS (ITEMS 1 & 2) CA TO 03 02 15 BUS AUTO COV PART DECLARATIONS-4&5 CA TO 31 02 15 TABLE OF CONTENTS-BUSINESS AUTO COV FORM CA 00 01 10 13 BUSINESS AUTO COVERAGE FORM CA O1 26 10 13 NORTH CAROLINA CHANGES CA 20 54 10 13 EMPLOYEE HIRED AUTOS CA 99 33 10 13 EMPLOYEES AS INSUREDS CA T4 59 02 15 AMENDMENT OF EMPLOYEE DEFINITION CA T6 44 07 24 LONG TERM LEASED AUTOS COVERED AS OWNED AUTOS CA T3 01 02 15 ADDL INSD COVD AUTO LIAB COVG-DESGN PERS CA T3 40 02 15 BLANKET WAIVER OF SUBROGATION CA T3 69 02 15 ADDITIONAL CONDITION - UNINTENTIONAL ERRORS OR OMISSIONS CA T3 70 02 15 NOTICE AND KNOWLEDGE OF ACCIDENT OR LOSS CA T4 37 02 16 BLANKET ADDITIONAL INSURED CA T8 01 10 24 DESIGNATED ADDITIONAL INSURED - CONTRACT AGREEMENT - WITH NOTICE - CAT301 CA T8 02 10 24 DESIGNATED ADDITIONAL INSURED - CONTRACT AGREEMENT - WITH NOTICE - CAT301 CA T8 03 10 24 IL T4 05 DESIGNATED ENTITY - CANCEL INTERLINE ENDORSEMENTS IL T3 20 05 19 NOTICE OF CANCELLATION OR NONRENEWAL PROVIDED BY US IL T4 05 05 19 DESIGNATED PERSON OR ORGANIZATION - NOTICE OF CANCELLATION PROVIDED BY US IL T4 27 06 19 ADDITIONAL BENEFITS IL T8 00 10 24 GENERAL PURPOSE ENDORSEMENT IL T4 12 03 15 AMNDT COMMON POLICY COND-PROHIBITED COVG IL 00 21 09 08 NUCLEAR ENERGY LIABILITY EXCLUSION ENDORSEMENT (BROAD FORM) IL T8 01 01 01 PAGE: 1 OF 1 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL AUTO THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM The following is added to Paragraph c. in A.1., Who between you and that person or organization, that is Is An Insured, of SECTION II — COVERED AUTOS signed by you before the "bodily injury" or "property LIABILITY COVERAGE in the BUSINESS AUTO damage" occurs and that is in effect during the policy COVERAGE FORM and Paragraph e. in A.1., Who Is period, to name as an additional insured for Covered An Insured, of SECTION II — COVERED AUTOS Autos Liability Coverage, but only for damages to LIABILITY COVERAGE in the MOTOR CARRIER which this insurance applies and only to the extent of COVERAGE FORM, whichever Coverage Form is that person's or organization's liability for the conduct part of your policy: of another"insured". This includes any person or organization who you are required under a written contract or agreement CA T4 37 02 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 1 of 1 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 COMMERCIAL AUTO THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET WAIVER OF SUBROGATION This endorsement modifies insurance provided under the following: AUTO DEALERS COVERAGE FORM BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM The following replaces Paragraph A.5., Transfer of required of you by a written contract executed Rights Of Recovery Against Others To Us, of the prior to any "accident" or "loss", provided that the CONDITIONS Section: "accident" or "loss" arises out of the operations S. Transfer Of Rights Of Recovery Against Oth- contemplated by such contract. The waiver ap- ers To Us plies only to the person or organization desig- We waive any right of recovery we may have nated in such contract. against any person or organization to the extent CA T3 40 02 15 ©2015 The Travelers Indemnity Company.All rights reserved. Page 1 Of 1 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 00 00 01 A - 001 INFORMATION PAGE WC 00 00 01 A - 001 INFORMATION PAGE 2 WC 00 00 01 A - 001 EXTENSION OF INFORMATION PAGE - SCHEDULE WC 00 00 01 A - 001 ENDORSEMENT LISTING WC 54 03 01 00 - 001 ALASKA LIMIT OF LIABILITY ENDT WC 09 06 07 A - 001 FL WC INS GUARANTY ASSOC SURCH NOTIFIC WC 24 04 06 D - 001 MISSOURI EMPLOYER PAID MEDICAL ENDT WC 36 03 06 00 - 001 OREGON LIMITS OF LIABILITY WC 36 06 02 00 - 001 OREGON CONFIDENTIALITY ENDORSEMENT WC 36 06 04 00 - 001 OREGON AMENDATORY ENDORSEMENT WC 99 06 U5 00 - 001 OHIO CANCELLATION AND NONRENEWAL ENDT WC 00 03 03 C - 001 EMPLOYERS LIAB COVERAGE ENDT WC 00 03 13 00 - 001 WAIVER OF OUR RIGHT TO RECOVER WC 00 04 03 00 - 001 EXPERIENCE RATING MODIFICATION FACTOR WC 00 04 04 00 - 001 PENDING RATE CHANGE ENDORSEMENT WC 00 04 06 00 - 001 PREMIUM DISCOUNT ENDORSEMENT WC 00 04 06 A - 001 PREMIUM DISCOUNT ENDORSEMENT WC 00 04 14 00 - 001 NOTIFICATION OF CHANGE IN OWNERSHIP ENDT WC 00 04 14 A - 001 NOTIFICATION OF CHG IN OWNR ENDT WC 00 04 22 C - 001 TERRORISM RISK INS PROG REAUTH ACT ENDT WC 00 04 24 00 - 001 AUDIT NONCOMPLIANCE CHARGE ENDORSEMENT WC 00 04 25 00 - 001 EXPER RATING MOD FACTOR REVISION ENDT WC 04 03 01 B - 001 POLICY AMENDATORY ENDORSEMENT-CALIFORNIA WC 09 04 03 C - 001 FL TRIPRA ENDORSEMENT WC 32 03 01 D - 001 NORTH CAROLINA AMENDED COVERAGE ENDT WC 35 03 03 00 - 001 OK EMP LIAB INTENTIONAL TORT EXCL ENDT WC 99 03 76 A - 001 WAIVER OF OUR RIGHTS TO RECOVER-CA WC 99 03 99 00 - 001 CA WORKERS' COMP NOTICE OF NON-RENEWAL WC 99 03 Al 00 - 001 NOTICE OF CANCELATION WC 99 03 C3 00 - 001 SPECIAL PROVISIONS ENDT WC 99 03 D3 A - 001 OHIO EMPLOYERS LIAB COVERAGE ENDT WC 99 03 D4 A - 001 PUERTO RICO EMPLOYERS LIAB COV ENDT WC 99 03 F3 00 - 001 CA LIMITS OF LIABILITY ENDT DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 1 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 99 04 28 00 - 001 PREMIUM MANUALS AND DUE DATE ENDORSEMENT WC 99 06 36 B - 001 CANCELLATION AMENDMENT - WASHINGTON WC 99 06 F4 00 - 001 MANAGED CARE PROGRAM ENDORSEMENT WC 99 06 K2 A - 001 WEST VIRGINIA EMPLOYERS LIABILITY ENDST WC 99 06 R3 00 - 002 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 003 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 004 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 006 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 006 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 009 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 011 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 012 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 013 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 014 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 015 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 99 06 R3 00 - 016 NOTICE OF CAN TO DESIGN PERSONS OR ORGAN WC 00 04 21 E - 001 CATASTROPHE (O/T CERT ACTS OF TERR) ENDT WC 00 04 21 F - 001 CATASTROPHE (0/T CERT ACTS OF TERR) ENDT WC 99 04 08 00 - 001 PREMIUM DISCOUNT ENDORSEMENT WC 99 04 10 00 - 001 PREMIUM ADJ. FROM EFFECTIVE DATE ENDT. WC 99 01 19 C - 001 TRIPRA DISCLOSURE ENDORSEMENT WC 00 03 02 00 - 001 DESIGNATED WORKPLACES EXCLUSION WC 00 04 19 00 - 001 PREMIUM DUE DATE ENDORSEMENT WC 09 04 09 00 - 001 FLORIDA PREMIUM DUE DATE ENDORSEMENT WC 02 04 01 C - 001 AZ ALCOHOL & DRUG FREE WK PLACE PREM END WC 02 06 01 C - 001 AZ CANCELLATION AND NONRENEWAL ENDT WC 02 06 03 A - 001 AZ AMENDATORY ENDORSEMENT WC 03 06 01 B - 001 AR AMENDATORY ENDT WC 04 03 17 B - 001 EMPLOYEE INSD BY GENERL EMPLYER EXCLUDED WC 04 03 45 A - 001 COMPREHENSIVE PERSONAL LIAB POL EXCL WC 04 03 60 B - 001 EMPLOYERS' LIAB COV AMENDATORY ENDT-CA WC 04 04 01 A - 001 RATING EFFECTIVE DATE ENDORSEMENT WC 04 04 21 00 - 001 OPTIONAL PREMIUM INCREASE ENDORSEMENT - CALIFORNIA DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 2 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 04 04 22 00 - 001 CALIFORNIA SHORT-RATE CANCELATION ENDT WC 04 06 01 B - 001 CA CANCELATION ENDT WC 05 04 02 00 - 001 COLORADO CLASSIFICATION ENDORSEMENT WC 06 03 01 00 - 001 CT APPLICATION OF WORKERS COMPENSATION WC 06 03 03 C - 001 CONNECTICUT WC FUNDS ENDORSEMENT WC 06 06 01 A - 001 CT NONRENEWAL AND RENEWAL ENDT WC 07 04 08 00 - 001 DE MERIT RATING PLAN ENDORSEMENT WC 07 06 01 00 - 001 DELAWARE NONRENEWAL ENDORSEMENT WC 08 06 01 00 - 001 DISTRICT OF COLUMBIA CANCELATION ENDT. WC 09 03 03 00 - 001 FL EMPLRS LIAB COVERAGE ENDT WC 09 04 01 00 - 001 FLORIDA CONTRACTING PREM ADJUST END WC 09 04 07 A - 001 FL NON-COOPERATION WITH PREM AUDIT ENDT WC 09 06 06 00 - 001 FL EMPLOYMENT AND WAGE INFORMATION REL. WC 10 06 01 C - 001 GA CANC NONRENEWAL AND CHANGE ENDT WC 12 06 01 F - 001 IL AMENDATORY ENDT WC 12 06 03 00 - 001 ILLINOIS RENEWAL ENDORSEMENT WC 15 04 01 A - 001 KANSAS FINAL PREMIUM ENDORSEMENT WC 15 06 01 A - 001 KANSAS CANCELATION AND NONRENEWAL ENDT. WC 16 03 05 00 - 001 KY PART ONE WC INSURANCE ENDORSEMENT WC 16 06 01 00 - 001 KY CANCELATION AND NONRENEWAL ENDT. WC 16 06 02 00 - 001 KY NOTICE OF APPEAL RIGHTS ENDORSEMENT WC 17 06 01 J - 001 LOUISIANA AMENDATORY ENDORSEMENT WC 17 06 02 A - 001 LA COST CONTAINMENT ACT ENDORSEMENT WC 18 06 01 00 - 001 MAINE INSPECTION IMMUNITY ENDORSEMENT WC 18 06 03 A - 001 MAINE CANCELATION AND NONRENEWAL ENDT WC 18 06 04 00 - 001 ME FINAL PREM AUDIT ENDT WC 18 06 06 00 - 001 ME NOTICE OF FILING FIRST RPT OF INJURY WC 18 06 07 A - 001 MAINE EMPLOYMENT REHABILITATION FUND END WC 19 06 01 G - 001 MD CANCELLATION AND NONRENEWAL ENDT WC 20 03 01 00 - 001 MA LIMITS OF LIABILITY ENDORSEMENT WC 20 03 02 A - 001 MASSACHUSETTS - ASSESMENT CHARGE WC 20 03 03 D - 001 MA NOTICE TO POLICYHOLDER ENDORSEMENT WC 20 04 05 00 - 001 MASSACHUSETTS PREMIUM DUE DATE ENDT DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 3 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 20 06 01 A - 001 MA CANCELLATION ENDORSEMENT WC 21 03 03 A - 001 MICHIGAN NOTICE TO POLICYHOLDERS WC 21 03 04 00 - 001 MICHIGAN LAW ENDORSEMENT WC 22 00 00 A - 001 MN AMENDATORY ENDT WC 22 03 01 00 - 001 MN COMPLIANCE WITH APPLICABLE TRADE LAW WC 22 06 01 D - 001 MINNESOTA CANC AND NON RENEWAL ENDT WC 23 06 01 00 - 001 MS CANC NONRENEWAL AND RENEWAL ENDT WC 24 03 02 00 - 001 MO NOTIFIC OF ADD MESOTHELIOMA BEN ENDT WC 24 06 01 B - 001 MO CANCELATION AND NON-RENEWAL ENDT. WC 24 06 02 B - 001 MO PROPERTY & CASUALTY GUARANTY ASSOC. WC 24 06 04 C - 001 MISSOURI AMENDATORY ENDORSEMENT WC 25 03 05 00 - 001 MT INTENTIONAL INJURY EXCLUSION WC 25 06 01 B - 001 MONTANA AMENDATORY ENDORSEMENT WC 25 06 02 00 - 001 MONTANA SAFETY ENDORSEMENT WC 26 04 03 00 - 001 NE EXP RATING MOD FACTOR REV ENDT WC 26 06 01 C - 001 NE CANCELATION ENDT WC 27 06 01 C - 001 NV CANCELLATION AND NON RENEWAL ENDT WC 29 03 06 B - 001 NJ PART TWO EMPLOYERS LIABILITY ENDT. WC 29 04 10 00 - 001 NJ CONSTRUCTION CLASSIFICATION ENDT. WC 30 03 01 00 - 001 NM SAFETY DEVICE COVERAGE ENDORSEMENT WC 30 04 01 A - 001 NM WC PREM ADJ PROGRAM WC 30 06 01 A - 001 NM CANCELLATION AND NONRENEWAL END WC 31 03 08 00 - 001 NEW YORK LIMIT OF LIABILITY ENDORSEMENT WC 31 03 19 N - 001 NY CONST CLASS PREM ADJUST PROG WC 31 04 05 A - 001 NY SAFE PTNT HNDLG ACT PRGM ENDT FLAT CR WC 31 06 18 A - 001 NEW YORK NOTICE OF RIGHT TO APPEAL WC 35 06 01 F - 001 OK CAN, NONRENEWAL AND CHANGE ENDT WC 35 06 03 00 - 001 OK FRAUD WARNING ENDT WC 36 06 01 E - 001 OR CANCELLATION ENDORSEMENT WC 37 04 05 00 - 001 PA MERIT RATING PLAN ENDT WC 37 06 01 00 - 001 SPECIAL PA ENDT - INSPECTION OF MANUALS WC 37 06 02 00 - 001 NOTICE INS CONSULTATION SERVICE EXEMPT. WC 37 06 03 A - 001 PA ACT 86-1986 ENDORSEMENT DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 4 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 37 06 04 00 - 001 PA EMPLOYER ASSESSMENT ENDORSEMENT WC 38 04 01 B - 001 RI SHORT RATE CANCELLATION ENDORSEMENT WC 38 06 01 00 - 001 RHODE ISLAND DIRECT LIABILITY STATUTE WC 38 06 02 00 - 001 RI SAFETY INSPECTION ENDT WC 39 06 01 00 - 001 SC CANCELLATION AND NONRENEWAL ENDT WC 42 03 01 L - 001 TEXAS AMENDATORY ENDORSEMENT WC 42 03 04 B - 001 TX WAIVER OF OUR RIGHT TO RECOVER WC 43 03 05 00 - 001 UTAH WAIVER OF SUBROGATION ENDORSEMENT WC 43 06 01 00 - 001 UT WORKPLACE SAFETY PROG ENDT WC 43 06 02 00 - 001 UTAH CANCELLATION ENDORSEMENT WC 44 06 01 00 - 001 VERMONT LAW ENDORSEMENT WC 44 06 02 C - 001 VT CANCELLATION AND NONRENEWAL ENDT WC 45 06 02 00 - 001 VA AMENDATORY ENDT WC 47 06 01 00 - 001 WEST VIRGINIA CANCELLATION ENDORSEMENT WC 48 06 01 C - 001 WISCONSIN LAW ENDORSEMENT WC 48 06 06 B - 001 WISCONSIN CANCELLATION AND NON RENEWAL WC 52 06 02 15 - 001 HAWAII NOTIFICATION ENDORSEMENT WC 54 06 01 A - 001 AK NOTICE OF INSTALLMENT OPTION ENDT WC 54 06 02 00 - 001 ALASKA CANCELATION AND NONRENEWAL ENDT WC 99 03 J9 00 - 001 KS WAIVER OF OUR RIGHT TO RECOVER WC 99 06 46 00 - 001 ILLINOIS AMENDATORY ENDORSEMENT WC 99 06 P5 00 - 001 WC AND EMPL LIAB INFO PAGE-OK AMEND ENDT WC 99 06 S1 00 - 001 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 002 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 003 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 004 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 005 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 005 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 006 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 006 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 007 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 007 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 008 AK NOTICE OF CAN TO DESIGN PERSON OR ORG DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 5 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 RAVELERS WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 00 01 (A ) POLICY NUMBER: UB-3R328606-24-I3-G LISTING OF ENDORSEMENTS EXTENSION OF INFO PAGE We agree that the following listed endorsements form a part of this policy on its effective date. WC 99 06 S1 00 - 008 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 009 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 Si 00 - 009 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 010 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 Si 00 - O11 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 012 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 013 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 014 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 S1 00 - 015 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 Si 00 - 016 AK NOTICE OF CAN TO DESIGN PERSON OR ORG WC 99 06 T1 00 - 001 NY NOTICE CANCEL DESIGNATED GOV ENTITY WC 99 06 T1 00 - 005 NY NOTICE CANCEL DESIGNATED GOV ENTITY WC 99 06 T1 00 - 007 NY NOTICE CANCEL DESIGNATED GOV ENTITY WC 99 06 T1 00 - 008 NY NOTICE CANCEL DESIGNATED GOV ENTITY WC 99 06 T1 00 - 010 NY NOTICE CANCEL DESIGNATED GOV ENTITY WC 17 03 03 00 - 001 LOUISIANA DUTY TO DEFEND W24N1A14 - 001 IMPORTANT NOTICE SCHEDULE-RATING-MO DATE OF ISSUE: 10-18-24 ST ASSIGN: Page 6 of 6 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 TRAVELERS) WORKERS COMPENSATION AND ONE TOWER SQUARE EMPLOYERS LIABILITY POLICY HARTFORD CT 06183 ENDORSEMENT WC 00 03 13 (00) - ool POLICY NUMBER: UB-3R328606 WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit any one not named in the Schedule. SCHEDULE DESIGNATED PERSON: DESIGNATED ORGANIZATION: ANY PERSON OR ORGANIZATION FOR WHICH THE INSURED HAS AGREED BY WRITTEN CONTRACT EXECUTED PRIOR TO LOSS TO FURNISH THIS WAIVER. Any person or organization for which the employer has agreed by written contract, executed prior to loss, may execute a waiver of subrogation. However, for purposes of work performed by the employer in Missouri, this waiver of subrogation does not apply to any construction group of classifications as designated by the waiver of right to recover from others (subrogation) rule in our manual. ST ASSIGN: PAGE 1 OF i Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 POLICY NUMBER: CUP-3R389058-24-I3 EFFECTIVE DATE: 10/01/2024 ISSUE DATE: 10/18/2024 LISTING OF FORMS, ENDORSEMENTS AND SCHEDULE NUMBERS THIS LISTING SHOWS THE NUMBER OF FORMS, SCHEDULES AND ENDORSEMENTS BY LINE OF BUSINESS IL T8 01 01 01 FORMS ENDORSEMENTS AND SCHEDULE NUMBERS UMBRELLA / EXCESS EU 00 02 09 20 POLICY DECLARATIONS EXCESS FOLLOW-FORM AND UMBRELLA LIABILITY INSURANCE POLICY EU 00 03 08 18 SCHEDULE OF UNDERLYING INSURANCE EU 00 01 07 16 EXCESS FOLLOW-FORM AND UMBRELLA LIABILITY INSURANCE EU 02 34 07 16 AMENDMENT OF COVERAGE - DEFINITIONS EU 03 46 08 18 NON CUMULATION OF OCCURRENCE LIMIT EU 01 44 07 16 COVERAGE FOR FINANCIAL INTEREST IN FOREIGN INSURED ORGANIZATIONS EU 00 07 07 16 CAP LOSSES - CERT ACTS TERRORSM AND EXCL EU 01 08 07 16 ADVERTISING INJURY EXCLUSION - COVERAGE B EU 01 48 08 22 DAMAGE TO PROPERTY EXCLUSION - COVERAGE A EU 01 88 08 18 FOREIGN LIABILITY EXCLUSION - COVERAGE B EU 02 09 08 18 NUCLEAR ENERGY LIABILITY EXCLUSION (BROAD FORM) - COVERAGES A AND B EU 03 00 11 16 PERSONAL INJURY EXCLUSION - COVERAGE B EU 03 05 03 17 EXTERIOR INSULATION AND FINISH SYSTEM EXCLUSION - COVERAGE B EU 03 26 08 18 COMPTR SOFTWRE E AND 0, EDP EXCL - COV B EU 03 31 08 18 DISCRIMINATION EXCLUSION - COVERAGE B EU 03 63 08 18 SILICA OR SILICA-RELATED DUST EXCLUSION - COVERAGE B EU 04 44 01 23 VIOLATION OF BIOMETRIC INFORMATION PRIVACY LAWS EXCLUSION - COVERAGE B EU 00 60 07 16 NORTH CAROLINA CHANGES EU 00 78 08 18 ARKANSAS CHANGES - DEFINITION OF POLLUTANTS EU 00 79 08 18 INDIANA CHANGES - DEFINITION OF POLLUTANTS EU 00 80 08 18 INDIANA CHANGES - WORKERS COMPENSATION EXCLUSION EU 00 81 08 18 MISSOURI CHANGES - DEFINITION OF POLLUTANTS INTERLINE ENDORSEMENTS IL T3 68 01 21 FEDERAL TERRORISM RISK INSURANCE ACT DISCLOSURE IL T4 05 05 19 DESIGNATED PERSON OR ORGANIZATION - NOTICE OF CANCELLATION PROVIDED BY US POLICY HOLDER NOTICES PN T4 71 04 20 IMPORTANT NOTICE - POLICYHOLDER INFORMATION - ARKANSAS IL T8 01 01 01 PAGE: 1 OF 1 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 One Tower Square, Hartford, Connecticut 06183 POLICY DECLARATIONS EXCESS FOLLOW-FORM AND UMBRELLA POLICY NO.: CUP-3R389058-24-I3 LIABILITY INSURANCE POLICY ISSUE DATE: 10/18/2024 INSURING COMPANY:TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 1. NAMED INSURED AND MAILING ADDRESS: IEM INTERNATIONAL, INC. 2801 SLATER RD, STE 200 MORRISVILLE NC 27560-8477 2. POLICY PERIOD: From 10/01/2024 to 10/01/2025 12:01 A.M. Standard Time at your mailing address. 3. LIMITS OF INSURANCE: COVERAGES LIMITS OF LIABILITY AGGREGATE LIMITS OF LIABILITY $10,000,000 General Aggregate $10,000,000 Products-Completed Operations Aggregate EXCESS FOLLOW-FORM AND $10,000,000 Occurrence Limit UMBRELLA LIABILITY CRISIS MANAGEMENT SERVICE $50,000 all Crisis Management Events EXPENSES 4. SELF-INSURED RETENTION: $10,000 any one occurrence or event 5. PREMIUM: $ x Flat Charge Adjustable (See Premium Schedule) 6. TAXES AND SURCHARGES: 7. On the effective date shown in Item 2., the Excess Follow-Form And Umbrella Liability Insurance Policy numbered above includes this Declarations Page and any forms and endorsements shown on the Listing Of Forms, Endorsements And Schedule Numbers. 8. If the Schedule Of Underlying Insurance includes any coverage provided on a claims-made basis, then the following disclaimer applies. COVERAGE WILL APPLY ON A CLAIMS-MADE BASIS WHEN FOLLOWING CLAIMS-MADE UNDERLYING INSURANCE. 9. If the Schedule Of Underlying Insurance includes any coverage which includes defense expenses within the limits of liability, then the following disclaimer applies: DEFENSE EXPENSES ARE PAYABLE WITHIN, AND ARE NOT IN ADDITION TO, THE LIMITS OF INSURANCE WITH RESPECT TO SOME OR ALL OF THE COVERAGES PROVIDED. NAME AND ADDRESS OF AGENT OR BROKER: COUNTERSIGNED BY: ALERA GROUP INC - HE682 4131 PARKLAKE AVE STE 225 RALEIGH NC 276122390 Authorized Representative DATE: OFFICE: CHANTILLY EU 00 02 09 20 ©2019 The Travelers Indemnity Company.All rights reserved. Page 1 of 1 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA POLICY NUMBER: CUP-3R389058-24-I3 ISSUE DATE: 10/18/2024 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. SCHEDULE OF UNDERLYING INSURANCE This endorsement modifies insurance provided under the following: EXCESS FOLLOW-FORM AND UMBRELLA LIABILITY INSURANCE Automobile Liability Limits Of Liability Carrier TRAVELERS PROPERTY CASUALTY Bodily Injury And Property $1,000,000 COMPANY OF AMERICA Damage Combined Single Limit Policy Number BA-003R329191-24 Policy Period From: 10/01/2024 to: 10/01/2025 Employers Liability Limits Of Liability Carrier TRAVELERS PROPERTY CASUALTY Bodily Injury By Accident $1,000,000* COMPANY OF AMERICA Each Accident Policy NumberUB-003R328606-24 Bodily Injury By Disease $1,000,000* Policy Limit Policy Period From: 10/01/2024 Bodily Injury By Disease $1,000,000* to: 10/01/2025 Each Employee *UNLIMITED IN THE STATE OF NEW YORK FOR SUBJECT EMPLOYEES Employee Benefits Liability Limits Of Liability Carrier THE PHOENIX INSURANCE COMPANY Each Employee $1,000,000 Aggregate $3,000,000 Policy Number 630-3R329314-24 Policy Period From: 10/01/2024 to: 10/01/2025 PRODUCER:ALERA GROUP INC OFFICE:CHANTILLY 21B EU 00 03 08 18 ©2018 The Travelers Indemnity Company.All rights reserved. Pagel of 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA POLICY NUMBER: CUP-3R389058-24-I3 ISSUE DATE: 10/18/2024 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. SCHEDULE OF UNDERLYING INSURANCE This endorsement modifies insurance provided under the following: EXCESS FOLLOW-FORM AND UMBRELLA LIABILITY INSURANCE Commercial General Liability Limits Of Liability Carrier THE PHOENIX INSURANCE COMPANY General Aggregate $2,000,000 Products-Completed $2,000,000 Policy Number 630-3R329314-24 Operations Aggregate Policy Period Personal and From: 10/01/2024 Advertising Injury $1,000,000 to: 10/01/2025 Each Occurrence $1,000,000 Limits Of Liability Carrier Policy Number Policy Period From: to: Limits Of Liability Carrier Policy Number Policy Period From: to: PRODUCER:ALERA GROUP INC OFFICE:CHANTILLY 21B EU 00 03 08 18 ©2018 The Travelers Indemnity Company.All rights reserved. Page 2 Of 2 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA EXCESS FOLLOW-FORM AND UMBRELLA LIABILITY INSURANCE THIS POLICY, IN PART, PROVIDES FOLLOW-FORM LIABILITY COVERAGE. COVERAGE WILL APPLY ON A CLAIMS-MADE BASIS WHEN FOLLOWING CLAIMS-MADE UNDERLYING INSURANCE. COVERAGE WILL APPLY ON A DEFENSE-WITHIN-LIMITS BASIS WHEN FOLLOWING UNDERLYING INSURANCE UNDER WHICH DEFENSE EXPENSES ARE PAYABLE WITHIN, AND NOT IN ADDITION TO, THE LIMITS OF INSURANCE. WHEN FOLLOWING SUCH UNDERLYING INSURANCE, PAYMENT OF DEFENSE EXPENSES UNDER THIS POLICY WILL REDUCE, AND MAY EXHAUST, THE LIMITS OF INSURANCE OF THIS POLICY. PLEASE READ THE ENTIRE POLICY CAREFULLY. Various provisions in this policy restrict coverage. Read the entire policy carefully to determine rights, duties and what is and is not covered. Throughout this policy, the words "you" and 'your" refer to the Named Insured shown in the Declarations and any other person or organization qualifying as a Named Insured under this policy. The words "we", "us" and 'bur" refer to the company providing this insurance. The word "insured" means any person or organization qualifying as such under SECTION II — WHO IS AN INSURED. Other words and phrases that appear in quotation marks have special meaning. Refer to SECTION VI — DEFINITIONS. SECTION I —COVERAGES provisions to the contrary contained in this insurance. A. COVERAGE A — EXCESS FOLLOW-FORM LIABILITY 3. The amount we will pay for damages is limited as described in SECTION III — LIMITS OF 1. We will pay on behalf of the insured those INSURANCE. sums, in excess of the "applicable underlying limit", that the insured becomes legally 4. For the purposes of Paragraph 1. above: obligated to pay as damages to which a. The applicable limit of insurance stated Coverage A of this insurance applies, provided for the policies of "underlying insurance" that the "underlying insurance" would apply to in the Schedule Of Underlying Insurance such damages but for the exhaustion of its will be considered to be reduced or applicable limits of insurance. If a sublimit is exhausted only by the following specified in any "underlying insurance", payments: Coverage A of this insurance applies to (1) Payments of judgments or damages that are in excess of that sublimit only settlements for damages that are if such sublimit is shown for that "underlying covered by that "underlying insurance" in the Schedule Of Underlying insurance". However, if such Insurance. "underlying insurance" has a policy 2. Coverage A of this insurance is subject to the period which differs from the policyperiod of this Excess Follow-Form same terms, conditions, agreements, And Umbrella Liability Insurance, any exclusions and definitions as the "underlying such payments for damages that insurance", except with respect to any would not be covered by this Excess Follow-Form And Umbrella Liability EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 1 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA Insurance because of its different policy date provision, the retroactive date for period will not reduce or exhaust the Coverage A of this insurance is the same as applicable limit of insurance stated for the retroactive date of that "underlying such "underlying insurance"; insurance". (2) Payments of "medical expenses" that B. COVERAGE B— UMBRELLA LIABILITY are covered by that "underlying 1. We will pay on behalf of the insured those insurance" and are incurred for "bodily d retention" injury" caused by an accident that takes that the insured becomes sums in excess of the llegally eobligated to place during the policy period of this pay as damages because of "bodily injury", Excess Follow-Form And Umbrella "property damage", "personal injury" or Liability Insurance; or "advertising injury to which Coverage B of (3) Payments of defense expenses that this insurance applies. are covered by that "underlying 2. Coverage B of this insurance applies to insurance", only if such "underlying "bodily injury" or"property damage" only if: insurance" includes such payments within the limits of insurance. However, a. The "bodily injury" or "property damage" is if such "underlying insurance" has a caused by an "occurrence" that takes policy period which differs from the place anywhere in the world; policy period of this Excess Follow- b. The "bodily injury" or "property damage" Form And Umbrella Liability Insurance, occurs during the policy period; and any such payments for defense c. Prior to the policy period, no insured listed expenses that would not be covered by under Paragraph 1. in Paragraph B., this Excess Follow-Form And Umbrella COVERAGE B — UMBRELLA Liability Insurance because of its LIABILITY, of SECTION II — WHO IS AN different policy period will not reduce or INSURED and no "employee" authorized exhaust the applicable limit of by you to give or receive notice of an insurance stated for such "underlying "occurrence" or claim, knew that the insurance". "bodily injury" or "property damage" had If the applicable limit of insurance stated for occurred, in whole or in part. If such a the policies of "underlying insurance" in the listed insured or authorized "employee" Schedule Of Underlying Insurance is knew, prior to the policy period, that the actually reduced or exhausted by other "bodily injury" or "property damage" payments, Coverage A of this insurance is occurred, in whole or in part, then any not invalidated. However, in the event of a continuation, change or resumption of loss, we will pay only to the extent that we such "bodily injury" or "property damage" would have paid had such limit not been during or after the policy period will be actually reduced or exhausted by such deemed to have been known prior to the other payments. policy period. b. If any "underlying insurance" has a limit of 3. Coverage B of this insurance applies to insurance greater than the amount shown "personal injury" or "advertising injury" caused for that insurance in the Schedule of by an offense arising out of your business, but Underlying Insurance, this insurance will only if the offense was committed during the apply in excess of that greater amount. If policy period anywhere in the world. any "underlying insurance" has a limit of 4. The amount we will pay for damages is limited insurance, prior to any reduction or as described in SECTION III — LIMITS OF exhaustion by payment of damages, INSURANCE. "medical expenses" or defense expenses described in Paragraph a. above, that is 5. "Bodily injury" or"property damage": less than the amount shown for that a. Which occurs during the policy period; and insurance in the Schedule Of Underlying b. Which was not prior to, but was during, the Insurance, this insurance will apply in policy period known to have occurred by excess of the amount shown for such any insured listed under Paragraph 1. in insurance in the Schedule Of Underlying Paragraph B., COVERAGE B — Insurance. UMBRELLA LIABILITY of SECTION II — S. When the "underlying insurance" applies on a WHO IS AN INSURED, or any "employee" claims-made basis and includes a retroactive authorized by you to give notice of an "occurrence" or claim; Page 2 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA includes any continuation, change or Management Service Expenses Limit has resumption of the "bodily injury" or "property been exhausted, whichever occurs first. damage" after the end of the policy period. 4. The amount we will pay for "crisis 6. "Bodily injury" or "property damage" will be management service expenses" is limited as deemed to have been known to have occurred described in SECTION III — LIMITS OF at the earliest time when any insured listed INSURANCE. under Paragraph 1. in Paragraph B., S. A "self-insured retention" does not apply to COVERAGE B — UMBRELLA LIABILITY, of "crisis management service expenses". SECTION II — WHO IS AN INSURED or any "employee" authorized by you to give or receive 6. Any payment of "crisis management service notice of an "occurrence" or claim: expenses" that we make will not be determinative of our obligations under this a. Reports all, or any part, of the "bodily injury" insurance with respect to any claim or "suit" or or "property damage" to us or any other create any duty to defend or indemnify any insurer; insured for any claim or"suit". b. Receives a written or verbal demand or D. DEFENSE AND SUPPLEMENTARY PAYMENTS claim for damages because of the "bodily injury" or"property damage"; or 1. We will have the right and duty to defend the insured: c. Becomes aware by any other means that a. Under Coverage A, against a "suit" the bodily injury or property damage has seeking damages to which such coverage occurred or has begun to occur. applies, if: 7. Damages because of "bodily injury" include (1) The "applicable underlying limit" is the damages claimed by any person or applicable limit of insurance stated for organization for care, loss of services or death a policy of "underlying insurance" in resulting at any time from the "bodily injury". the Schedule Of Underlying 8. Coverage B of this insurance does not apply to Insurance and such limit has been damages covered by any "underlying exhausted solely due to payments as insurance" or that would have been covered by permitted in Paragraphs 4.a.(1), (2) any "underlying insurance" but for the and (3) of COVERAGE A — EXCESS exhaustion of its applicable limit of insurance. FOLLOW-FORM LIABILITY of C. COVERAGE C — CRISIS MANAGEMENT SECTION I —COVERAGES; or SERVICE EXPENSES (2) The "applicable underlying limit" is the 1. We will reimburse the insured, or pay on the applicable limit of any "other insured's behalf, "crisis management service insurance" and such limit has been expenses" to which Coverage C applies. exhausted by payments of judgments, settlements or medical expenses, or 2. Coverage C of this insurance applies to "crisis related costs or expenses (if such management service expenses" that: costs or expenses reduce such a. Arise out of a "crisis management event" limits). that first commences during the policy For any "suit" for which we have the right period; and duty to defend the insured under b. Are incurred by the insured, after a "crisis Coverage A, defense expenses will be management event" first commences and within the limits of insurance of this policy before such event ends; and when such expenses are within the limits c. Are submitted to us within 180 days after of insurance of the applicable "underlying the "crisis management advisor" advises insurance"; or you that the "crisis management event" no b. Under Coverage B, against a "suit" longer exists. seeking damages to which such coverage 3. A "crisis management event" will be deemed to: applies. 2. We have no duty to defend any insured a. First commence at the time when any against any "suit": "executive officer" first becomes aware of an "event" or "occurrence" that leads to that a. Seeking damages to which this insurance "crisis management event"; and does not apply; or b. End when we decide that the crisis no b. If any other insurer has a duty to defend. longer exists or when the Crisis EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 3 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 3. When we have the duty to defend, we may, at With respect to a claim we investigate or our discretion, investigate and settle any claim settle, or "suit" against an insured we defend or "suit". In all other cases, we may, at our under COVERAGE A — EXCESS FOLLOW- discretion, participate in the investigation, FORM LIABILITY, these payments will not defense and settlement of any claim or "suit" for reduce the applicable limits of insurance, but damages to which this insurance may apply. If only if the applicable "underlying insurance" we exercise such right to participate, all provides for such payments in addition to its expenses we incur in doing so will not reduce limits of insurance. With respect to a claim we the applicable limits of insurance. investigate or settle, or "suit" against an 4. Our duty to defend ends when we have used up insured we defend under COVERAGE B — the applicable limit of insurance in the payment UMBRELLA LIABILITY, these payments will of judgments or settlements, or defense not reduce the applicable limits of insurance. expenses if such expenses are within the limits SECTION II —WHO IS AN INSURED of insurance of this policy. A. COVERAGE A — EXCESS FOLLOW-FORM S. We will pay, with respect to a claim we LIABILITY investigate or settle, or "suit" against an insured With respect to Coverage A, the following persons we defend: and organizations qualify as insureds: a. All expenses we incur. 1. The Named Insured shown in the b. The cost of: Declarations; and (1) Bail bonds required because of 2. Any other person or organization qualifying as accidents or traffic law violations arising an insured in the "underlying insurance". If out of the use of any vehicle to which you have agreed to provide insurance for that this insurance applies; or person or organization in a written contract or (2) Appeal bonds and bonds to release agreement: attachments; a. The limits of insurance afforded to such but only for bond amounts within the person or organization will be: applicable limit of insurance. We do not (1) The amount by which the minimum have to furnish these bonds. limits of insurance you agreed to c. All reasonable expenses incurred by the provide such person or organization insured at our request to assist us in the in that written contract or agreement investigation or defense of such claim or exceed the total limits of insurance of "suit", including actual loss of earnings up all applicable "underlying insurance"; to $1,000 a day because of time off from or work. (2) The limits of insurance of this policy; d. All court costs taxed against the insured in whichever is less; and the "suit". However, these payments do not b. Coverage under this policy does not apply include attorneys' fees or attorneys' to such person or organization if the expenses taxed against the insured. minimum limits of insurance you agreed e. Prejudgment interest awarded against the to provide such person or organization in insured on that part of the judgment we that written contract or agreement are pay. If we make an offer to pay the wholly within the total limits of insurance applicable limit of insurance, we will not pay of all available applicable "underlying any prejudgment interest based on that insurance". period of time after the offer. B. COVERAGE B—UMBRELLA LIABILITY f. All interest that accrues on the full amount With respect to Coverage B: of any judgment after entry of the judgment and before we have paid, offered to pay or 1. The Named Insured shown in the deposited in court the part of the judgment Declarations is an insured. that is within the applicable limit of 2. If you are: insurance. If we do not pay part of the a. An individual, your spouse is also an judgment for any reason other than it is more than the applicable limit of insurance, insured, but only with respect to the conduct of a business of which you are we will not pay any interest that accrues on the sole owner. that portion of the judgment. Page 4 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA b. A partnership or joint venture, your damages because of the injury members, your partners and their spouses described in Paragraph (1)(a) or are also insureds, but only with respect to (b) above; or the conduct of your business. (d) Arising out of his or her providing c. A limited liability company, your members or failing to provide professional are also insureds, but only with respect to health care services. the conduct of your business. Your Unless you are in the business or managers are also insureds, but only with occupation of providing professional respect to their duties as your managers. health care services, Paragraphs d. An organization other than a partnership, (1)(a), (b), (c) and (d) above do not joint venture or limited liability company, apply to "bodily injury" arising out of your 'officers" and directors are also providing or failing to provide first aid insureds, but only with respect to their or "Good Samaritan services" by any duties as your 'officers" or directors. Your of your "employees" or "volunteer stockholders are also insureds, but only workers" other than an employed or volunteer doctor. Any such with respect to their liability as "employees" or "volunteer workers" stockholders. providing or failing to provide first aid e. A trust, your trustees are also insureds, but or "Good Samaritan services" during only with respect to their duties as trustees. their work hours for you will be 3. Each of the following is also an insured: deemed to be acting within the scope of their employment by you or a. Your "volunteer workers" only while performing duties related to the performing duties related to the conduct of conduct of your business. your business, or your "employees", other (2) "Property damage" to property: than either your 'officers" (if you are an organization other than a partnership, joint (a) Owned, occupied or used by; or venture or limited liability company) or your (b) Rented to, in the care, custody or managers (if you are a limited liability control of, or over which physical company), but only for acts within the control is being exercised for any scope of their employment by you or while purpose by; performing duties related to the conduct of you, any of your "employees" or your business. However, none of these "volunteer workers", any of your "employees" or "volunteer workers" are partners or members (if you are a insureds for: partnership or joint venture), or any of (1) "Bodily injury" or"personal injury": your members (if you are a limited (a) To you, to your partners or liability company). members (if you are a partnership b. Any person (other than your "employee" or joint venture), to your members or "volunteer worker"), or any (if you are a limited liability organization, while acting as your real company), to a co-"employee" estate manager. while in the course of his or her c. Any person or organization having proper employment or performing duties temporary custody of your property if you related to the conduct of your die, but only: business, or to your other (1) With respect to liability arising out of "volunteer workers" while the maintenance or use of that performing duties related to the property; and conduct of your business; (2) Until your legal representative has (b) To the spouse, child, parent, been appointed. brother or sister of that co- d. Your legal representative if you die, but "employee" or "volunteer worker" only with respect to duties as such. That as a consequence of Paragraph representative will have all your rights and (1)(a) above; duties under this insurance. (c) For which there is any obligation to 4. Any organization, other than a partnership, share damages with or repay joint venture or limited liability company, of someone else who must pay which you are the sole owner, or in which you EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 5 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA maintain an ownership interest of more than the date, if any, during the policy period, that 50%, on the first day of the policy period is an you no longer maintain an ownership interest insured and will qualify as a Named Insured. No of more than 50% in such organization. such organization is an insured or will qualify as 3. Any organization you newly acquire or form, a Named Insured for "bodily injury" or "property other than a partnership, joint venture or damage" that occurred, or "personal injury" or limited liability company, and of which you are "advertising injury" caused by an offense the sole owner, or in which you maintain an committed after the date, if any, during the ownership interest of more than 50%, if there policy period, that you no longer maintain an is no other similar insurance available to that ownership interest of more than 50% in such organization. However: organization. a. Coverage under this provision is afforded S. Any organization you newly acquire or form, only until the 180th day after you acquire other than a partnership, joint venture or limited or form the organization or the end of the liability company, and of which you are the sole policy period, whichever is earlier; and owner, or in which you maintain an ownership interest of more than 50%, is an insured and b. Coverage for such organization does not will qualify as a Named Insured if there is no apply to "crisis management service other similar insurance available to that expenses" arising out of a "crisis organization. However: management event" that occurred before you acquired or formed the organization, a. Coverage under this provision is afforded even if an "executive officer" only first only until the 180th day after you acquire or becomes aware of an "event" or form the organization or the end of the "occurrence" that leads to such "crisis policy period, whichever is earlier; and management event" after the date you b. Coverage for such organization does not acquired or formed the organization. apply to: No person or organization is an insured or will (1) "Bodily injury" or "property damage" qualify as a Named Insured with respect to the that occurred; or conduct of any current or past partnership, joint venture or limited liability company that is not (2) Personal injury or advertising injury shown as a Named Insured in the Declarations. arising out of an offense committed; SECTION III —LIMITS OF INSURANCE before you acquired or formed the organization. A. The Limits of Insurance shown in the Declarations No person or organization is an insured or will and the rules below fix the most we will pay for the qualify as a Named Insured with respect to the amounts described below to which this insurance conduct of any current or past partnership, joint applies regardless of the number of: venture or limited liability company that is not shown 1. Insureds; as a Named Insured in the Declarations. This 2. Claims made or"suits" brought; paragraph does not apply to any such partnership, joint venture or limited liability company that 3. Number of vehicles involved; otherwise qualifies as an insured under Paragraph 4. Persons or organizations making claims or B. of SECTION II —WHO IS AN INSURED. bringing "suits"; or C. COVERAGE C — CRISIS MANAGEMENT S. Coverages provided under this insurance. SERVICE EXPENSES As indicated in Paragraph D.1. of SECTION I — With respect to Coverage C, the following persons COVERAGES, for any "suit" for which we have and organizations are insureds and will qualify as the right and duty to defend the insured under Named Insureds: Coverage A, defense expenses will be within the 1. The Named Insured shown in the Declarations. limits of insurance of this policy when such 2. Any organization, other than a partnership, joint expenses are within the limits of insurance of the venture or limited liability company, of which applicable "underlying insurance". you are the sole owner, or in which you B. The General Aggregate Limit is the most we will maintain an ownership interest of more than pay for the sum of all: 50%, on the first day of the policy period. No such organization is an insured or will qualify as 1. Damages; and a Named Insured for "crisis management 2. Defense expenses if such expenses are service expenses" arising out of a "crisis within the limits of insurance of this policy; management event" that first commences after except: Page 6 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 1. Damages and defense expenses because of 1. Asbestos "bodily injury" or "property damage" included in a. Damages arising out of the actual or the "auto hazard"; alleged presence or actual, alleged or 2. Damages and defense expenses because of threatened dispersal of asbestos, "bodily injury" or "property damage" included in asbestos fibers or products containing the "products-completed operations hazard"; or asbestos, provided that the damages are 3. Damages and defense expenses for which caused or contributed to by the hazardous insurance is provided under any Aircraft Liability properties of asbestos. coverage included as "underlying insurance" to b. Damages arising out of the actual or which no aggregate limit applies. alleged presence or actual, alleged or C. The Products-Completed Operations Aggregate threatened dispersal of any solid, liquid, Limit is the most we will pay for the sum of all: gaseous or thermal irritant or 1. Damages; and contaminant, including smoke, vapors, 2. Defense expenses if such expenses are within soot, fumes, acids, alkalis, chemicals and the limits of insurance of this policy; waste, and that are part of any claim or because of "bodily injury" or "property damage" "suit" which also alleges any damages included in the "products-completed operations described in Paragraph a. above. hazard". c. Any loss, cost or expense arising out of D. Subject to Paragraph B. or C. above, whichever any: applies, the Occurrence Limit is the most we will (1) Request, demand, order or statutory pay for the sum of all: or regulatory requirement that any 1. Damages, and defense expenses if such insured or others test for, monitor, expenses are within the limits of insurance of clean up, remove, contain, treat, this policy, under Coverage A arising out of any detoxify or neutralize, or in any way one "event" to which the "underlying insurance" respond to, or assess the effects of, applies a limit of insurance that is separate asbestos, asbestos fibers or products from any aggregate limit of insurance; and containing asbestos; or 2. Damages under Coverage B because of all (2) Claim or "suit" by or on behalf of any "bodily injury", "property damage", "personal governmental authority or any other injury" or "advertising injury" arising out of any person or organization because of one "occurrence". testing for, monitoring, cleaning up, For the purposes of determining the applicable removing, containing, treating, Occurrence Limit, all related acts or omissions detoxifying or neutralizing, or in any committed in the providing or failing to provide first way responding to, or assessing the aid or "Good Samaritan services" to any one person effects of, asbestos, asbestos fibers will be considered one "occurrence". or products containing asbestos. E. The Crisis Management Service Expenses Limit is 2. Employment-Related Practices the most we will pay for the sum of all "crisis Damages because of injury to: management service expenses" arising out of all a. A person arising out of an crisis management events". Payment of such p g y: "crisis management service expenses" is in addition (1)Refusal to employ that person; to, and will not reduce, any other limit of insurance (2)Termination of that person's of this policy. employment; or F. The limits of insurance of this policy apply (3) Employment-related practice, policy, separately to each consecutive annual period and act or omission, such as coercion, to any remaining period of less than 12 months, demotion, evaluation, reassignment, starting with the beginning of the policy period discipline, failure to promote or shown in the Declarations. If the policy period is advance, harassment, humiliation, extended after issuance for an additional period of discrimination, libel, slander, violation less than 12 months, the additional period will be of the person's right of privacy, deemed part of the last preceding period for malicious prosecution or false arrest, purposes of determining the limits of insurance. detention or imprisonment, applied to SECTION IV—EXCLUSIONS or directed at that person, regardless This insurance does not apply to: of whether such practice, policy, act A. With respect to Coverage A and Coverage B: or omission occurs, is applied or is EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 7 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA committed before, during or after the c. Auto no-fault or other first-party personal time of that person's employment; or injury protection (PIP); b. The spouse, child, parent, brother or sister d. Supplementary uninsured/underinsured of that person as a consequence of injury motorists (New York); or to that person as described in Paragraphs e. Medical expense benefits and income a.(1), (2) or(3) above. loss benefits (Virginia). This exclusion applies: 7. War a. Whether the insured may be liable as an Damages arising out of: employer or in any other capacity; and b a. War, including undeclared or civil war; or . To any obligation to share damages with or repay someone else who must pay b. Warlike action by a military force, damages because of the injury. including action in hindering or defending against an actual or expected attack, by 3. ERISA, COBRA And Similar Laws any government, sovereign or other Any obligation of the insured under: authority using military personnel or other a. The Employees Retirement Income agents; or Security Act Of 1974 (ERISA) or any of its c. Insurrection, rebellion, revolution, usurped amendments; power or action taken by governmental b. The Consolidated Omnibus Budget authority in hindering or defending against Reconciliation Act of 1985 (COBRA) or any any of these. of its amendments; or 8. Workers Compensation And Similar Laws c. Any similar common or statutory law of any Any obligation of the insured under a workers jurisdiction. compensation, disability benefits or 4. Medical Expenses Or Payments unemployment compensation law or any similar law. Any obligation of the insured under any B. With respect to Coverage B: medical expenses or medical payments coverage. 1. Expected Or Intended Bodily Injury Or S. Nuclear Material Property Damage Damages arising out of: "Bodily injury" or "property damage" expected or intended from the standpoint of the insured. a. The actual, alleged or threatened exposure This exclusion does not apply to "bodily injury" of any person or property to; or or"property damage" resulting from the use of b. The "hazardous properties" of; reasonable force to protect persons or any "nuclear material". property. As used in this exclusion: 2. Contractual Liability a. "Hazardous properties" includes "Bodily injury", "property damage", "personal radioactive, toxic or explosive properties; injury" or "advertising injury" for which the insured is obligated to pay damages by b. "Nuclear material" means "source reason of the assumption of liability in a material", "special nuclear material" or "by- contract or agreement. This exclusion does product material"; and not apply to liability for damages that the c. "Source material", "special nuclear insured would have in the absence of the material" and "by-product material" have contract or agreement. the meanings given them in the Atomic 3. Liquor Liability Energy Act of 1954 or any of its "Bodily injury" or "property damage" for which amendments. any insured may be liable by reason of: 6. Uninsured or Underinsured Motorists, No- a. Causing or contributing to the intoxication Fault And Similar Laws of any person, including causing or Any liability imposed on the insured, or the contributing to the intoxication of any insured's insurer, under any of the following person because alcoholic beverages were laws: permitted to be brought on your premises a. Uninsured motorists; for consumption on your premises; b. Underinsured motorists; Page 8 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA b. The furnishing of alcoholic beverages to a This exclusion applies even if the claims person under the legal drinking age or against any insured allege negligence or other under the influence of alcohol; or wrongdoing in the supervision, hiring, c. Any statute, ordinance or regulation relating employment, training or monitoring of others to the sale, gift, distribution or use of by that insured, if the "occurrence" which alcoholic beverages. caused the "bodily injury" or "property damage" involved the ownership, 4. Employers Liability maintenance, use or entrustment to others of "Bodily injury" to: any aircraft that is owned or operated by or a. An "employee" of the insured arising out of rented or loaned to any insured. and in the course of: 7. Auto (1) Employment by the insured; or "Bodily injury" or "property damage" arising (2) Performing duties related to the out of the ownership, maintenance, use or conduct of the insured's business; or entrustment to others of any "auto". Use b. The spouse, child, parent, brother or sister includes operation and "loading or unloading". of that "employee" as a consequence of This exclusion applies even if the claims "bodily injury" described in Paragraph a. against any insured allege negligence or other above. wrongdoing in the supervision, hiring, employment, training or monitoring of others This exclusion applies: by that insured, if the "occurrence" which a. Whether the insured may be liable as an caused the "bodily injury" or "property employer or in any other capacity; and damage" involved the ownership, b. To any obligation to share damages with or maintenance, use or entrustment to others of repay someone else who must pay any "auto". damages because of the "bodily injury". This exclusion does not apply to "bodily injury" S. Pollution or "property damage" caused by an a. "Bodily injury", "property damage", occurrence that takes place outside of the "personal injury" or "advertising injury" United States of America (including its arising out of the actual, alleged or territories and possessions), Puerto Rico and threatened discharge, dispersal, seepage, Canada. migration, release or escape of"pollutants". 8. Watercraft b. Any loss, cost or expense arising out of "Bodily injury" or "property damage" arising any: out of the ownership, maintenance, use or (1) Request, demand, order or statutory or entrustment to others of any watercraft owned regulatory requirement that any insured or operated by or rented or loaned to any or any other person or organization test insured. Use includes operation and "loading for, monitor, clean up, remove, contain, or unloading". treat, detoxify or neutralize, or in any This exclusion applies even if the claims way respond to, or assess the effects against any insured allege negligence or other of, "pollutants"; or wrongdoing in the supervision, hiring, (2) Claim or "suit" by or on behalf of any employment, training or monitoring of others governmental authority or any other by that insured, if the "occurrence" which person or organization because of caused the "bodily injury" or "property testing for, monitoring, cleaning up, damage" involved the ownership, removing, containing, treating, maintenance, use or entrustment to others of detoxifying or neutralizing, or in any any watercraft that is owned or operated by or way responding to, or assessing the rented or loaned to any insured. effects of, "pollutants". This exclusion does not apply to a watercraft: 6. Aircraft a. While ashore on premises owned by or "Bodily injury" or "property damage" arising out rented to any insured; or of the ownership, maintenance, use or b. That is 50-feet long or less and that: entrustment to others of any aircraft owned or (1) You own; or operated by or rented or loaned to any insured. Use includes operation and "loading or unloading". EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 9 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA (2) You do not own and is not being used "your work" after it has been put to its to carry any person or property for a intended use. charge. 12. Recall Of Products, Work Or Impaired 9. Electronic Data Property Damages claimed for the loss of, loss of use of, Damages claimed for any loss, cost or damage to, corruption of, inability to access, or expense incurred by you or others for the loss inability to manipulate "electronic data". of use, withdrawal, recall, inspection, repair, 10. Damage To Property, Products Or Work replacement, adjustment, removal or disposal of: "Property damage" to: a. "Your product"; a. Property you own, rent or occupy, including b. "Your work"; or any costs or expenses incurred by you, or any other person or organization, for repair, c. "Impaired property"; replacement, enhancement, restoration or if such product, work or property is withdrawn maintenance of such property for any or recalled from the market or from use by reason, including prevention of injury to a any person or organization because of a person or damage to another's property; known or suspected defect, deficiency, b. Premises you sell, give away or abandon if inadequacy or dangerous condition in it. the "property damage" arises out of any 13. Violation Of Consumer Financial part of those premises; Protection Laws c. Property loaned to you; "Bodily injury", "property damage", "personal d. Personal property in the care, custody or injury" or "advertising injury" arising out of any control of the insured; actual or alleged violation of a consumer financial protection law", or any other "bodily e. That particular part of real property on injury", "property damage", "personal injury" or which you or any contractors or "advertising injury" alleged in any claim or subcontractors working directly or indirectly "suit" that also alleges any such violation. on your behalf are performing operations if 14. Unsolicited Communication the "property damage" arises out of those operations; "Bodily injury", "property damage", "personal injury" or "advertising injury" arising out of any f. That particular part of any property that actual or alleged violation of any law that must be restored, repaired or replaced restricts or prohibits the sending, transmitting because "your work" was incorrectly or distributing of"unsolicited communication". performed on it; 15. Access Or Disclosure Of Confidential Or g. "Your product" arising out of "your product" Personal Information or any part of it; or "Bodily injury", "property damage", "personal h. "Your work" arising out of "your work" or injury" or "advertising injury" arising out of any any part of it and included in the "products- access to or disclosure of any person's or completed operations hazard". organization's confidential or personal 11. Damage To Impaired Property Or Property information. Not Physically Injured 16. Knowing Violation Of Rights Of Another "Property damage" to "impaired property", or "Personal injury" or"advertising injury" caused property that has not been physically injured, by or at the direction of the insured with the arising out of: knowledge that the act would violate the rights a. A defect, deficiency, inadequacy or of another and would inflict "personal injury" dangerous condition in "your product" or or"advertising injury". "your work"; or 17. Material Published With Knowledge Of b. A delay or failure by you, or anyone acting Falsity on your behalf, to fulfill the terms of a "Personal injury" or "advertising injury" arising contract or agreement. out of oral or written publication, including This exclusion does not apply to the loss of use publication by electronic means, of material, if of other property arising out of sudden and done by or at the direction of the insured with accidental physical injury to "your product" or knowledge of its falsity. Page 10 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 18. Material Published Or Used Prior To Policy b. Any other "personal injury" or "advertising Period injury" alleged in any claim or "suit" that a. "Personal injury" or "advertising injury" also alleges any such infringement or arising out of oral or written publication, violation of another's copyright, "title" or including publication by electronic means, "slogan" in your"advertisement". of material whose first publication took 24. Insureds In Media And Internet Type place before the beginning of the policy Business period; or "Personal injury" or "advertising injury" arising b. "Advertising injury" arising out of out of an offense committed by an insured infringement of copyright, "title" or "slogan" whose business is: in your "advertisement" whose first a. Advertising, "broadcasting" publishing; infringement in your "advertisement" was g or committed before the beginning of the b. Designing or determining content of web- policy period. sites for others; or 19. Criminal Acts c. An Internet search, access, content or "Personal injury" or "advertising injury" arising service provider. out of a criminal act committed by or at the This exclusion does not apply to Paragraphs direction of the insured. a.(1), (2) and (3) of the definition of "personal 20. Breach Of Contract injury". "Personal injury" or "advertising injury" arising For the purposes of this exclusion: out of a breach of contract. a. Creating and producing correspondence 21. Quality Or Performance Of Goods — Failure written in the conduct of your business, To Conform To Statements bulletins, financial or annual reports, or newsletters about your goods, products or "Advertising injury" arising out of the failure of services will not be considered the goods, products or services to conform with any business of publishing; and statement of quality or performance made in your"advertisement". b. The placing of frames, borders or links, or advertising, for you or others anywhere on 22. Wrong Description Of Prices the Internet will not, by itself, be "Advertising injury" arising out of the wrong considered the business of advertising, description of the price of goods, products or "broadcasting" or publishing. services stated in your"advertisement". 25. Electronic Chatrooms Or Bulletin Boards 23. Intellectual Property "Personal injury" or "advertising injury" arising "Personal injury" or "advertising injury" arising out of an electronic chatroom or bulletin board out of any actual or alleged infringement or the insured hosts, owns or over which the violation of any of the following rights or laws, or insured exercises control. any other "personal injury" or"advertising injury" 26. Unauthorized Use Of Another's Name Or alleged in any claim or "suit" that also alleges Product any such infringement or violation: "Personal injury" or "advertising injury" arising a. Copyright; out of the unauthorized use of another's name b. Patent; or product in your e-mail address, domain c. Trade dress; name or metatag, or any other similar tactics to mislead another's potential customers. d. Trade name; C. With respect to Coverage C: e. Trademark; Newly Acquired, Controlled Or Formed f. Trade secret; or Entities g. Other intellectual property rights or laws. "Crisis management service expenses" arising out This exclusion does not apply to: of a "crisis management event" that involves any a. "Advertising injury" arising out of any actual organization you newly acquire or form and that or alleged infringement or violation of occurred prior to the date you acquired or formed another's copyright, "title" or "slogan" in that organization, even if an "executive officer" your"advertisement"; or only first becomes aware of an "event" or "occurrence" that leads to such "crisis EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 11 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA management event" after the date you acquired or D. CHANGES formed such organization. This policy contains all the agreements between SECTION V—CONDITIONS you and us concerning the insurance afforded. No A. APPEALS change can be made in the terms of this insurance except with our consent. The terms of 1. If the insured or the insured's "underlying this insurance can be amended or waived only by insurer" elects not to appeal a judgment which endorsement issued by us and made a part of this exceeds the "applicable underlying limit" or policy. "self-insured retention", we may do so. E. CURRENCY 2. If we appeal such a judgment, we will pay all costs of the appeal. These payments will not Payments for damages or expenses described in reduce the applicable limits of insurance. In no Paragraph S. of Paragraph D., DEFENSE AND SUPPLEMENTARY PAYMENTS, of SECTION I event will our liability exceed the applicable limit of insurance. — COVERAGES will be in the currency of the United States of America. At our sole option, we B. BANKRUPTCY may make these payments in a different currency. 1. Bankruptcy or insolvency of the insured or of Any necessary currency conversion for such the insured's estate will not relieve us of our payments will be calculated based on the rate of obligations under this insurance. exchange published in the Wall Street Journal 2. In the event of bankruptcy or insolvency of any immediately preceeding the date the payment is processed. "underlying insurer", this insurance will not replace such bankrupt or insolvent "underlying F. DUTIES REGARDING AN EVENT, insurer's" policy, and this insurance will apply as OCCURRENCE, CLAIM OR SUIT if such "underlying insurer" had not become 1. You must see to it that we are notified as bankrupt or insolvent. soon as practicable of an "event" or C. CANCELLATION "occurrence" which may result in a claim under this insurance. To the extent possible, 1. The first Named Insured shown in the notice should include: Declarations may cancel this insurance by a. How, when and where the "event" or mailing or delivering to us advance written "occurrence" took place; notice of cancellation. 2. We may cancel this insurance by mailing or b. The names and addresses of any delivering to such first Named Insured written persons or organizations sustaining injury, notice of cancellation at least: damage or loss, and the names and addresses of any witnesses; and a. 10 days before the effective date of c. The nature and location of any injury or cancellation if we cancel for nonpayment of damage arising out of the "event" or premium; or "occurrence". b. 60 days before the effective date of 2. If a claim is made or "suit" is brought against cancellation if we cancel for any other any insured which may result in a claim under reason. this insurance, you must see to it that we 3. We will mail or deliver our notice to such first receive written notice of the claim or "suit" as Named Insured's last mailing address known to soon as practicable. us. 3. With respect to Coverage A, the insured 4. Notice of cancellation will state the effective must: date of cancellation. The policy period will end a. Cooperate with us in the investigation, on that date. settlement or defense of any claim or S. If this insurance is cancelled, we will send such "suit"; first Named Insured any premium refund due. If b. Comply with the terms of the "underlying we cancel, the refund will be pro rata. If such insurance"; and first Named Insured cancels, the refund may be c. Pursue all rights of contribution or less than pro rata. The cancellation will be indemnity against any person or effective even if we have not made or offered a organization who may be liable to the refund. insured because of the injury, damage or 6. If notice is mailed, proof of mailing will be loss for which insurance is provided under sufficient proof of notice. Page 12 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA this policy or any policy of "underlying c. The nature and location of any injury or insurance". damage arising out of that "crisis 4. With respect to Coverage B, the insured must: management event"; and a. Immediately send us copies of any d. The reason that "crisis management demands, notices, summonses or legal event" is likely to involve damages papers received in connection with the covered by this insurance in excess of the claim or"suit"; "applicable underlying limit" or "self- b. Authorize us to obtain necessary records insured retention" and involve regional or and other information; national media coverage. c. Cooperate with us in the investigation, H. EXAMINATION OF YOUR BOOKS AND settlement or defense of any claim or "suit"; RECORDS and We may examine and audit your books and d. Assist us, upon our request, in the records as they relate to this insurance: enforcement of any right against any 1. At any time during the policy period; person or organization which may be liable 2. Up to three years after the end of the policy to the insured because of injury or damage period; and to which Coverage B may apply. 3. Within one year after final settlement of all S. No insured will, except at that insured's own claims under this insurance. expense, voluntarily make a payment, assume I. EXTENDED REPORTING PERIOD OPTION any obligation, make any admission or incur any expense, other than for first aid for "bodily 1. When the "underlying insurance" applies on a injury" covered by this insurance, without our claims-made basis, any automatic or basic consent. "extended reporting period" in such 6. Knowledge of an "event", "occurrence", claim or "underlying insurance" will apply to thisinsurance. "suit" by your agent, servant or "employee" will not constitute knowledge by you, unless your 2. When the "underlying insurance" applies on a insurance or risk manager, or anyone working claims-made basis and you elect to purchase in the capacity as your insurance or risk an optional or supplemental "extended manager, or anyone you designate with the reporting period" in such "underlying responsibility of reporting an "event", insurance," that "extended reporting period" "occurrence", claim or"suit": will apply to this insurance only if: a. Has received notice of such "event", a. A written request to purchase an "occurrence", claim or "suit" from such Extended Reporting Period endorsement agent, servant or"employee"; or for this insurance is made by you and received by us within 90 days after the b. Otherwise has knowledge of such "event", end of the policy period; "occurrence", claim or"suit". b. You have paid all premiums due for this G. DUTIES REGARDING A CRISIS MANAGEMENT policy at the time you make such request; EVENT c. You promptly pay the additional premium You must: we charge for the Extended Reporting 1. Notify us within 30 days of a "crisis Period endorsement for this insurancewhen due. We will determine that management event" that may result in "crisis additional premium after we have management service expenses". received your request for the Extended 2. Provide written notice of the "crisis Reporting Period endorsement for this management event" as soon as practicable. To insurance. That additional premium is not the extent possible, notice should include: subject to any limitation stated in the "underlying insurance" on the amount or a. How, when and where that "crisis percentage of additional premium that management event" took place; may be charged for the "extended b. The names and addresses of any persons reporting period" in such "underlying or organizations sustaining injury, damage insurance"; and or loss, and the named and addresses of any witnesses; EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 13 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA d. That Extended Reporting Period the full policy period of this Excess Follow- endorsement is issued by us and made a Form And Umbrella Liability Insurance. This part of this policy. provision does not apply to the reduction or 3. Any Extended Reporting Period endorsement exhaustion of the aggregate limit or limits of for this insurance will not reinstate or increase such "underlying insurance" solely by the Limits of Insurance or extend the policy payments as permitted in Paragraphs 4.a.(1), period. (2) and (3) of COVERAGE A — EXCESS 4. Except with respect to any provisions to the FOLLOW-FORM LIABILITY of SECTION I — contrary contained in Paragraphs 1., 2. or 3. COVERAGES. As such policies expire, you above, all provisions of any option to purchase will renew them at limits and with coverage at an "extended reporting period" granted to you in least equal to the expiring limits of insurance. the "underlying insurance" apply to this If you fail to comply with the above insurance. requirements, Coverage A is not invalidated. However, in the event of a loss, we will pay J. INSPECTIONS AND SURVEYS only to the extent that we would have paid had 1. We have the right but are not obligated to: you complied with the above requirements. a. Make inspections and surveys at any time; 2. The first Named Insured shown in the b. Give you reports on the conditions we find; Declarations must give us written notice of and any change in the "underlying insurance" as c. Recommend changes. respects: 2. Any inspections, surveys, reports or a. Coverage; recommendations relate only to insurability and b. Limits of insurance; the premiums to be charged. We do not make c. Termination of any coverage; or safety inspections. We do not undertake to perform the duty of any person or organization d. Exhaustion of aggregate limits. to provide for the health or safety of workers or 3. If you are unable to recover from any the public. We do not warrant that conditions: "underlying insurer" because you fail to a. Are safe or healthful; or comply with any term or condition of the b. Comply with laws, regulations, codes or "underlying insurance", Coverage A is not standards. invalidated. However, we will pay for any loss only to the extent that we would have paid had K. LEGAL ACTION AGAINST US you complied with that term or condition in 1. No person or organization has a right under this that"underlying insurance". insurance: M. OTHER INSURANCE a. To join us as a party or otherwise bring us This insurance is excess over any valid and into a "suit" asking for damages from an collectible "other insurance" whether such "other insured; or insurance" is stated to be primary, contributing, b. To sue us on this insurance unless all of its excess, contingent or otherwise. This provision terms have been fully complied with. does not apply to a policy bought specifically to 2. A person or organization may sue us to recover apply as excess of this insurance. on an agreed settlement or on a final judgment However, if you specifically agree in a written against an insured. We will not be liable for contract or agreement that the insurance provided damages that: to any person or organization that qualifies as an a. Are not payable under the terms of this insured under this insurance must apply on a insurance; or primary basis, or a primary and non-contributory b. Are in excess of the applicable limit of basis, then insurance provided under Coverage A insurance. is subject to the following provisions: An agreed settlement means a settlement and release of liability signed by us, the insured and the claimant or the claimant's legal representative. L. MAINTENANCE OF UNDERLYING INSURANCE 1. The insurance afforded by each policy of "underlying insurance" will be maintained for Page 14 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 1. This insurance will apply before any "other provide insurance in such country or insurance" that is available to such additional jurisdiction; or insured which covers that person or b. The furnishing of certificates or other organization as a named insured, and we will evidence of insurance in any country or not share with that "other insurance", provided jurisdiction in which we are not licensed to that the injury or damage for which coverage is provide insurance. sought is caused by an "event" that takes place Q. PROHIBITED COVERAGE — TRADE OR or is committed subsequent to the signing of ECONOMIC SANCTIONS that contract or agreement by you. We will provide coverage for any loss, or 2. This insurance is still excess over any valid and otherwise will any benefit, onlyto the collectible "other insurance", whether primary, p y extent that providing such coverage or benefit excess, contingent or otherwise, which covers does not expose us or any of our affiliated or that person or organization as an additional parent companies to: insured or as any other insured that does not qualify as a named insured. 1. Any trade or economic sanction under any law or regulation of the United States of America; N. PREMIUM or 1. The first Named Insured shown in the 2. Any other applicable trade or economic Declarations is responsible for the payment of sanction, prohibition or restriction. all premiums and will be the payee for any R. REPRESENTATIONS return premiums. 2. If the premium is a flat charge, it is not subject By accepting this insurance, you agree: to adjustment except as provided in Paragraph 1. The statements in the Declarations and any 4. below. subsequent notice relating to "underlying 3. If the premium is other than a flat charge, it is insurance" are accurate and complete; an advance premium only. The earned 2. Those statements are based upon premium will be computed at the end of the representations you made to us; and policy period, or at the end of each year of the 3. We have issued this insurance in reliance policy period if the policy period is two years or upon your representations. longer, at the rate shown in the Declarations, S. SEPARATION OF INSUREDS subject to the Minimum Premium. Except with respect to the Limits of Insurance, 4. Additional premium may become payable when and any rights or duties specifically assigned in coverage is provided for additional insureds this policy to the first Named Insured shown in the under the provisions of SECTION II — WHO IS Declarations, this insurance applies: AN INSURED. 1. As if each Named Insured were the only O. PREMIUM AUDIT Named Insured; and The premium for this policy is the amount stated in 2. Separately to each insured against whom Item S. of the Declarations. The premium is a flat claim is made or"suit" is brought. charge unless it is specified in the Declarations as T. WAIVER OR TRANSFER OF RIGHTS OF adjustable. RECOVERY AGAINST OTHERS TO US P. PROHIBITED COVERAGE — UNLICENSED 1. If the insured has rights to recover all or part INSURANCE of any payment we have made under this 1. With respect to loss sustained by any insured in insurance, those rights are transferred to us a country or jurisdiction in which we are not and the insured must do nothing after loss to licensed to provide this insurance, this impair them. At our request, the insured will insurance does not apply to the extent that bring suit or transfer those rights to us and insuring such loss would violate the laws or help us, and with respect to Coverage A, the regulations of such country or jurisdiction. "underlying insurer", enforce them. 2. We do not assume responsibility for: If the insured has agreed in a contract or a. The payment of any fine, fee, penalty or agreement to waive that insured's right of other charge that may be imposed on any recovery against any person or organization, we waive our right of recovery against that person or organization in any country or person or organization, but only for payments jurisdiction because we are not licensed to we make because of an "event" that takes place or is committed subsequent to the EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 15 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA execution of that contract or agreement by such SECTION VI — DEFINITIONS insured. A. With respect to all coverages of this insurance: 2. Reimbursement of any amount recovered will 1. "Applicable underlying limit" means the sum of: be made in the following order: a. The applicable limit of insurance stated a. First, to any person or organization for the policies of "underlying insurance" (including us or the insured) who has paid in the Schedule Of Underlying Insurance any amount in excess of the applicable limit of insurance; subject to the provisions in Paragraphs 4.a.(1), (2) and (3) of COVERAGE A — b. Next, to us; and EXCESS FOLLOW-FORM LIABILITY of c. Then, to any person or organization SECTION I —COVERAGES; and (including the insured and with respect to b. The applicable limit of insurance of any Coverage A, the "underlying insurer") that "other insurance" that applies. is entitled to claim the remainder, if any. The limits of insurance in any policy of 3. Expenses incurred in the process of recovery underlying insurance will apply even if: will be divided among all persons or organizations receiving amounts recovered a. The "underlying insurer" claims the according to the ratio of their respective insured failed to comply with any term or recoveries. condition of the policy; or U. TRANSFER OF YOUR RIGHTS AND DUTIES b. The "underlying insurer" becomes UNDER THIS INSURANCE bankrupt or insolvent. 1. Your rights and duties under this insurance may 2• "Auto hazard" means all "bodily injury" and not be transferred without our written consent "property damage" to which liability insurance except in the case of death of an individual afforded under an auto policy of "underlying Named Insured. insurance" would apply but for the exhaustion 2. If you die, your rights and duties will be of its applicable limits of insurance. transferred to your legal representative but only 3. "Electronic data" means information, facts or while acting within the scope of duties as your programs stored as or on, created or used on, legal representative. Until your legal or transmitted to or from computer software representative is appointed, anyone having (including systems and applications software), proper temporary custody of your property will hard or floppy disks, CD-ROMs, tapes, drives, have your rights and duties but only with cells, data processing devices or any other respect to that property. media which are used with electronically V. UNINTENTIONAL OMISSION OR ERROR controlled equipment. The unintentional omission of, or unintentional error 4. "Event" means an "occurrence", offense, in, any information provided by you which we relied accident, act, error, omission, wrongful act or upon in issuing this policy will not prejudice your loss. rights under this insurance. However, this provision 5. "Extended reporting period" means any period does not affect our right to collect additional of time, starting with the end of the policy premium or to exercise our rights of cancellation or period of your claims-made insurance, during nonrenewal in accordance with applicable which claims or "suits" may be first made, insurance laws or regulations. brought or reported for that insurance. W. WHEN LOSS IS PAYABLE 6. "Medical expenses" means expenses to If we are liable under this insurance, we will pay for which any Medical Payments section of any injury, damage or loss after: policy of Commercial General Liability 1. The insured's liability is established by: "underlying insurance" applies. a. A court decision; or 7. "Other insurance" means insurance, or the funding of losses, that is provided by, through b. A written agreement between the claimant, or on behalf of: the insured, any "underlying insurer" and us; and a. Another insurance company; 2. The amount of the "applicable underlying limit" b. Us or any of our affiliated insurance or "self-insured retention" is paid by or on companies; behalf of the insured. c. Any risk retention group; Page 16 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA d. Any self-insurance method or program, in Commercial General Liability which case the insured will be deemed to "underlying insurance" states that be the provider of such insurance; or products-completed operations are e. Any similar risk transfer or risk subject to the General Aggregate management method. Limit. "Other insurance" does not include: 9• "Suit" means a civil proceeding which alleges damages. "Suit" includes: a. Any "underlying insurance"; or a. An arbitration proceeding in which b. Any policy of insurance specifically damages are claimed and to which the purchased to be excess of the limits of insured must submit or does submit with insurance of this policy shown in the our consent; or Declarations. 8. "Products-completed operations hazard": b. Any other alternative dispute resolution proceeding to which the insured submits a. Includes all "bodily injury" and "property with our consent. damage" occurring away from premises 10. "Underlying insurance": you own or rent and arising out of "your product" or"your work" except: a. Means the policy or policies of insurance (1) Products that are still in your physical listed in the Schedule Of Underlying possession; or Insurance. (2) Work that has not yet been completed b. Includes any renewal or replacement of or abandoned. However, "your work" such policies if such renewal or will be deemed completed at the replacement is during the policy period of earliest of the following times: this Excess Follow-Form And Umbrella (a) When all the work called for in your Liability Insurance. contract has been completed; c. Does not include any part of the policy (b) When all the work to be done at the period of any of the policies described in job site has been completed if your Paragraphs a. or b. above that began contract calls for work at more than before, or that continues after, the policy one job site; or period of this Excess Follow-Form And Umbrella Liability Insurance. (c) When that part of the work done at 11. "Underlying insurer" means any insurer which a job site has been put to its intended use by any person or provides a policy of insurance listed in the organization other than another Schedule Of Underlying Insurance. contractor or subcontractor working B. With respect to Coverage B and, to the extent that on the same project. the following terms are not defined in the Work that may need service, "underlying insurance", to Coverage A: maintenance, correction, repair or 1. "Advertisement" means a notice that is replacement, but which is otherwise broadcast or published to the general public complete, will be treated as completed. or specific market segments about your b. Does not include "bodily injury" or "property goods, products or services for the purpose of damage" arising out of: attracting customers or supporters. For the (1) The transportation of property, unless purposes of this definition: the injury or damage arises out of a a. Notices that are published include condition in or on a vehicle not owned material placed on the Internet or on or operated by you, and that condition similar electronic means of was created by the "loading or communication; and unloading" of that vehicle by any b. Regarding web sites, only that part of a insured; web site that is about your goods, (2) The existence of tools, uninstalled products or services for the purposes of equipment or abandoned or unused attracting customers or supporters is materials; or considered an advertisement. (3) Products or operations for which the 2. "Advertising injury": classification listed in a policy of EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 17 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA a. Means injury, other than "personal injury", b. In, by or with any other electronic means caused by one or more of the following of communication, such as the Internet, if offenses: that material is part of: (1) Oral or written publication, including (1) Radio or television programming publication by electronic means, of being transmitted; material in your "advertisement" that slanders or libels a person or (2) Other entertainment, educational, instructional, music or news organization or disparages a person's programming being transmitted; or or organization's goods, products or services, provided that the claim is (3) Advertising transmitted with any such made or the "suit" is brought by a programming. person or organization that claims to 6. "Consumer financial identity information" have been slandered or libeled, or that means any of the following information for a claims to have had its goods, products person that is used or collected for the or services disparaged; purpose of serving as a factor in establishing (2) Oral or written publication, including such person's eligibility for personal credit, publication by electronic means, of insurance or employment or for the purpose material in your"advertisement" that: of conducting a business transaction: (a) Appropriates a person's name, a. Part or all of the account number, the voice, photograph or likeness; or expiration date or the balance of any (b) Unreasonably places a person in a credit, debit, bank or other financial false light; or account; b. Information bearing on a person's credit (3) Infringement of copyright, "title" or worthiness, credit standing or credit "slogan" in your "advertisement", capacity; provided that the claim is made or the c. Social security number; suit is brought by a person or organization that claims ownership of d. Driver's license number, or such copyright, "title" or"slogan". e. Birth date. b. Includes "bodily injury" caused by one or 7, "Consumer financial protection law" means: more of the offenses described in Paragraph a. above. a. The Fair Credit Reporting Act (FCRA) and any of its amendments, including the Fair 3. "Auto" means: and Accurate Credit Transactions Act a. A land motor vehicle, trailer or semitrailer (FACTA); designed for travel on public roads, b. California's Song-Beverly Credit Card Act including any attached machinery or and any of its amendments; or equipment; or C. Any other law or regulation that restricts b. Any other land vehicle that is subject to a or prohibits the collection, dissemination, compulsory or financial responsibility law or transmission, distribution or use of other motor vehicle insurance law where it "consumer financial identity information". is licensed or principally garaged. includes a "leased worker". However, "auto" does not include "mobile 8• "Employee" Employee does not include a temporary equipment". worker". 4. "Bodily injury" means: 9. "Good Samaritan services" means any a. Physical harm, including sickness or emergency medical services for which no disease, sustained by a person; or compensation is demanded or received. b. Mental anguish, injury or illness, or 10. "Impaired property" means tangible property, emotional distress, resulting at any time other than "your product" or "your work", that from such physical harm, sickness or cannot be used or is less useful because: disease. a. It incorporates "your product" or "your S. "Broadcasting" means transmitting any audio or work" that is known or thought to be visual material for any purpose: defective, deficient, inadequate or a. By radio or television; or dangerous; or Page 18 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA b. You have failed to fulfill the terms of a exploration, lighting and well servicing contract or agreement; equipment; or if such property can be restored to use by the (2) Cherry pickers and similar devices repair, replacement, adjustment or removal of used to raise or lower workers. "your product" or "your work" or your fulfilling f. Vehicles not described in Paragraph a., b., the terms of the contract or agreement. c. or d. above maintained primarily for 11. "Leased worker" means a person leased to you purposes other than the transportation of by a labor leasing firm under an agreement persons or cargo. between you and the labor leasing firm, to However, self-propelled vehicles with the perform duties related to the conduct of your following types of permanently attached business. "Leased worker" does not include a equipment are not "mobile equipment" but "temporary worker". will be considered "autos": 12. "Loading or unloading" means the handling of (1) Equipment designed primarily for: property: (a) Snow removal; a. After it is moved from the place where it is (b) Road maintenance, but not accepted for movement into or onto an construction or resurfacing; or aircraft, watercraft or"auto"; (c) Street cleaning; b. While it is in or on an aircraft, watercraft or "auto"; or (2) Cherry pickers and similar devices mounted on automobile or truck c. While it is being moved from an aircraft, chassis and used to raise or lower watercraft or "auto" to the place where it is workers; and finally delivered; (3) Air compressors, pumps and but "loading or unloading" does not include the generators, including spraying, movement of property by means of a welding, building cleaning, geophysical mechanical device, other than a hand truck, exploration, lighting and well servicing that is not attached to the aircraft, watercraft or equipment. "auto". However, "mobile equipment" does not include 13. "Mobile equipment" means any of the following any land vehicle that is subject to a compulsory types of land vehicles, including any attached or financial responsibility law, or other motor machinery or equipment: vehicle insurance law, where it is licensed or a. Bulldozers, farm machinery, forklifts and principally garaged. Such land vehicles are considered "autos". other vehicles designed for use principally off 14. "Occurrence" means: public roads. b. Vehicles maintained for use solely on or next a. With respect to "bodily injury" or "property to premises you own or rent. damage": c. Vehicles that travel on crawler treads. (1) An accident, including continuous or repeated exposure to substantially the d. Vehicles, whether self-propelled or not, same general harmful conditions, maintained primarily to provide mobility to which results in "bodily injury" or permanently mounted: "property damage". All "bodily injury" (1) Power cranes, shovels, loaders, diggers or "property damage" caused by such or drills; or exposure to substantially the same (2) Road construction or resurfacing general harmful conditions will be deemed to be caused by one equipment such as graders, scrapers or "occurrence"; or rollers. (2) An act or omission committed in e. Vehicles not described in Paragraph a., b., providing or failing to provide first aid c. or d. above that are not self-propelled and or "Good Samaritan services" to a are maintained primarily to provide mobility person by any of your "employees" or to permanently attached equipment of the "volunteer workers" other than an following types: employed or volunteer doctor, unless (1) Air compressors, pumps and you are in the business or occupation generators, including spraying, welding, of providing professional health care building cleaning, geophysical services; EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 19 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA b. With respect to "personal injury", an (5) Oral or written publication, including offense arising out of your business that publication by electronic means, of results in "personal injury". All "personal material that: injury" caused by the same or related injurious material, act or offense will be (a) Appropriates a person's name, deemed to be caused by one "occurrence", voice, photograph or likeness; or regardless of the frequency or repetition (b) Unreasonably places a person in thereof, the number and kind of media a false light. used or the number of persons or b. Includes "bodily injury" caused by one or organizations making claims or bringing"suits"; and more of the offenses described in Paragraph a. above. c. With respect to "advertising injury", an offense committed in the course of 17. "Pollutants" mean any solid, liquid, gaseous or advertising your goods, products and thermal irritant or contaminant, including services that results in "advertising injury". smoke, vapor, soot, fumes, acids, alkalis, All "advertising injury" caused by the same chemicals and waste. Waste includes or related injurious material, act or offense materials to be recycled, reconditioned or will be deemed to be caused by one reclaimed. "occurrence", regardless of the frequency 18. "Property damage" means: or repetition thereof, the number and kind of media used or the number of persons or a. Physical injury to tangible property, organizations making claims or bringing including all resulting loss of use of that "suits". property. All such loss of use will be 15. "Officer" means a person holding any of the deemed to occur at the time of the officer positions created by your charter, physical injury that caused it; or constitution, bylaws or any other similar b. Loss of use of tangible property that is not governing document. physically injured. All such loss of use will 16. "Personal injury": be deemed to occur at the time of the "occurrence" that caused it. a. Means injury, other than "advertising injury", caused by one or more of the For the purposes of this insurance, "electronic following offenses: data" is not tangible property. (1) False arrest, detention or 19. "Self-insured retention" is the greater of: imprisonment; a. The amount shown in the Declarations (2) Malicious prosecution; which the insured must first pay under (3) The wrongful eviction from, wrongful Coverage B for damages because of all entry into, or invasion of the right of "bodily injury", "property damage", private occupancy of a room, dwelling "personal injury" or "advertising injury" or premises that a person occupies, arising out of any one "occurrence"; or provided that the wrongful eviction, b. The applicable limit of insurance of any wrongful entry or invasion of the right of "other insurance" that applies. private occupancy is committed by or on behalf of the owner, landlord or 20. "Slogan": lessor of that room, dwelling or a. Means a phrase that others use for the premises; purpose of attracting attention in their (4) Oral or written publication, including advertising. publication by electronic means, of b. Does not include a phrase used as, or in, material that slanders or libels a person or organization or disparages a the name of: person's or organization's goods, (1) Any person or organization other than products or services, provided that the you; or claim is made or the "suit" is brought by a person or organization that claims to (2) Any business, or any of the premises, have been slandered or libeled, or that goods, products, services or work, of claims to have had its goods, products any person or organization other than or services disparaged; or you. Page 20 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 21. "Temporary worker" means a person who is (1) Warranties or representations made furnished to you to substitute for a permanent at any time with respect to the fitness, "employee" on leave or to meet seasonal or quality, durability, performance or use short-term workload conditions. of"your work"; and 22. "Title" means the name of a literary or artistic (2) The providing of or failure to provide work. warnings or instructions. 23. "Unsolicited communication" means any C. With respect to Coverage C: communication, in any form, that the recipient 1. "Crisis management advisor" means any of such communication did not specifically public relations firm or crisis management request to receive. firm approved by us that is hired by you to 24. "Volunteer worker" means a person who is not perform "crisis management services" in your "employee", and who donates his or her connection with a "crisis management event". work and acts at the direction of and within the 2. "Crisis management event" means an "event" scope of duties determined by you, and is not or "occurrence" that your "executive officer" paid a fee, salary or other compensation by you reasonably determines has resulted, or may or anyone else for their work performed by you. result, in: 25. "Your product": a. Damages covered by this Coverage A or Coverage B that are in excess of the total a. Means: applicable limits of the "underlying (1) Any goods or products, other than real insurance" or"self-insured retention"; and property, manufactured, sold, handled, b. Significant adverse regional or national distributed or disposed of by: media coverage. (a) You; 3. "Crisis management service expenses" (b) Others trading under your name; or means amounts incurred by you, after a (c) A person or organization whose "crisis management event" first commences business or assets you have and before such event ends: acquired; and a. For the reasonable and necessary: (2) Containers (other than vehicles), (1) Fees and expenses of a "crisis materials, parts or equipment furnished management advisor" in the in connection with such goods or performance for you of "crisis products. management services" solely for a "crisis management event"; and b. Includes: (2) Costs for printing, advertising, mailing (1) Warranties or representations made at of materials or travel by your any time with respect to the fitness, directors, officers, employees or quality, durability, performance or use agents or a "crisis management of"your product"; and advisor" solely for a "crisis management event"; and (2) The providing of or failure to provide b. For the following expenses resulting from warnings or instructions. such "crisis management event", provided c. Does not include vending machines or that such expenses have been approved other property rented to or located for the by us: use of others but not sold. (1) Medical expenses; 26. "Your work": (2) Funeral expenses; a. Means: (3) Psychological counseling; (1) Work or operations performed by you (4) Travel expenses; or on your behalf; and (5) Temporary living expenses; (2) Materials, parts or equipment furnished (6) Expenses to secure the scene of a in connection with such work or "crisis management event"; or operations. (7) Any other expenses pre-approved by b. Includes: us. EU 00 01 07 16 ©2016 The Travelers Indemnity Company.All rights reserved. Page 21 of 22 Docusign Envelope ID: B576D624-E16E-4D9F-BC67-5703DE54A6F8 UMBRELLA 4. "Crisis management services" means those c. Chief Financial Officer; services performed by a "crisis management d. President; advisor" in advising you or minimizing potential harm to you from a "crisis management event" e. General Counsel; by maintaining or restoring public confidence in f. General partner (if you are a you. partnership); or S. "Executive officer" means your: g. Sole proprietor (if you are a sole a. Chief Executive Officer; proprietorship); b. Chief Operating Officer; or any person acting in the same capacity as any individual listed above. Page 22 of 22 ©2016 The Travelers Indemnity Company.All rights reserved. EU 00 01 07 16