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HomeMy WebLinkAbout2025-087-E-Emergency Svc-Carolina Recording Systems-Hardware, software, installation, and testing for the replacement Primary voice logging recorderRevised 01/24 1 [Departmental Use Only] TITLE CRS Primary Recorder FY 25 NORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter “Agreement”), made and entered into this 26th day of February, 2025, (“Effective Date”) by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and Carolina Recording Systems, LLC, (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to (insert type of project): Hardware, software, installation, and testing for the replacement voice logging recorder in the Primary PSAP. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 2 quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) Should any documents, exhibits, or addenda be attached to this Agreement, the terms of this Agreement shall have priority in any conflict with or among the terms of such referenced documents, exhibits. vii) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. 3. Basic Services Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 3 a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): Provision of hardware, software, installation, and testing for the replacement Primary Voice Logging Recorder in accordance with the attached statement of work and quote Q-00398 and in accordance with the terms and conditions therin. 4. Duration of Services a. Term. The term of this Agreement shall be from upon execution to December 31, 2026. b. Scheduling of Services. i) The Provider shall schedule and perform its activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be upon contract execution. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed Seventy-Eight Thousand Five Hundred Fifty-Two and 60/100 Dollars ($78,552,60). Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 4 a. Cooperation and Coordination. The County has designated (the Division Chief of Public Safety Communications) to act as the County's representative with respect to the Project who shall have the authority to render decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers’ Compensation Insurance, and any additional insurance as may be required by County’s Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If County’s Risk Manager determines additional insurance coverage is required such additional insurance shall consist of N/A (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days’ prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 5 written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County’s convenience and without penalty to County upon three (3) days’ notice to Provider. Upon any suspension by County, Provider shall discontinue work on the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 6 on the list created by the State Treasurer pursuant to G.S. 147-86.81. c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each Orange County policy is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider’s performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County’s obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 7 In the event of a change in the County’s statutory authority, mandate or mandated functions, by state or federal legislative or regulatory action, which adversely affects County’s authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider of such limitation or change in County’s legal authority. i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider’s Name Attention:Christopher Ward Carolina Recording Systems P.O. Box 8181 P.O. Box 11311 Hillsborough, NC 27278 Charlotte, NC 28220 [SIGNATURE PAGE TO FOLLOW] Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 8 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER: By: _________________________________ Travis Myren, County Manager By: __________________________________ Ashlee Russell, Director of Sales Printed Name and Title Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Revised 01/24 9 ORANGE COUNTY—INTERNAL USE ONLY ______________________________________________________________________________ Finance Information Vendor Name: Carolina Recording Systems, LLC Vendor Contact Person: Ashlee Russell Phone: 888-661-0202 Address: P.O. Box 11311 City Charlotte State: NC Zip: 28220 Department: Emergency Services Amount: $78,552.60 Purpose: Hardware, software, installation, and testing for the replacement Primary Voice Logging Recorder Budget Code(s): 35755130-800000 Vendor # 62577 Vendor Status with NCSOS: ACTIVE Vendor is a BOCC consultant: Yes No Contract Details Contract Type: New Amendment (Original Contract: ) (Most Recent Amendment ) Effective Date Upon Execution End Date 12/31/2026 Notice Date (Notice Purpose ) Award Approved by Board (Agenda Date: ); Made or Administered by Signature Authority - BOCC Express Delegation (Agenda Date: ) - Policy 9.4: Under $5,000; Service Under $90,000; Construction Under $250,000 - Budget Policy Section XV (Capital Improvement Project: ) Bidding Informal Bidding ($30k-$90k); Formal RFP ($90k+); Other (<$30k); Exception(#NCSA Cooperative) Department Affirmation This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. This agreement is approved as to technical form and content. Services related to this agreement have alread y begun or been completed. Description of the nature of the emergency condition that was addressed: Department Director’s Signature ________________________________________ Date: ________ Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A 2/28/2025 3/1/2025 3/3/2025 3/3/2025 3/4/2025 Revised 01/24 10 Received for record retention: Office of the Clerk to the Board __________________________________________Date:________ Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Orange County Emergency Services - DX Upgrade NCSA Quote # Q-00398 Version #: PREPARED FOR: Orange County Emergency Services Christopher Ward chward@orangecountync.gov Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 2 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com 02/20/2025 Christopher Ward Orange County Emergency Services 510 Meadowlands Dr Hillsborough, NC 27278 RE: Quote # Q-00398 Dear Christopher Ward, Carolina Recording Systems (CRS) is thrilled to submit the enclosed proposal for Orange County Emergency Services. We have had the privilege of serving Orange County Emergency Services for many years, and we are grateful for the strong partnership we have built together. As part of our commitment to delivering cutting-edge solutions and ensuring continued efficiency of your operations, we are excited to present a proposal for the refresh of your current logging recording system to the Eventide NexLog 740DX. Our goal is to enhance performance, increase reliability, and security while ensuring seamless integrations with your existing systems. The dedicated CRS team is passionate about creating an unparalleled partnership with our customers and those they serve to ensure exceptional and focused service. We believe that this refresh will improve the performance of your operations and position Orange County Emergency Services for future growth. Thank you for this opportunity. We value our partnership Orange County Emergency Services and remain dedicated to delivering exceptional service and innovative solutions. Respectfully, Holly Williams Holly Williams Account Manager Carolina Recording Systems Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 3 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com EXECUTIVE SUMMARY Carolina Recording Systems is a leading managed service provider of mission-critical communication recording systems based in Charlotte, North Carolina. Operating since 2001, we pride ourselves in supplying solutions designed specifically to exceed the needs and requirements of mission-critical communication centers. We currently support over 250 customers, including public safety communications, hospitals, colleges & universities, airports, utilities, transit, and manufacturing organizations. The Carolina Recording Systems Difference Carolina Recording Systems understands the importance of personal relationships, customer service and accessibility. As a trusted partner to Orange County Emergency Services, our team’s sole focus is to provide unrivaled customer service and direct support with knowledgeable Customer Account Managers, experienced and manufacturer certified Recording System Specialists, and focused Project Management. Dedicated Customer Service & Support Orange County Emergency Services will have direct access to CRS Recording Systems Specialists that are strategically located for comprehensive on-site implementation, rapid response service, and personalized training. Our Recording Systems Support Specialists are available 24x7 to monitor system alerts, provide remote and on-site support and unlimited training. We specialize in implementing and supporting solutions to enhance performance and increase efficiency. Our focus is to deliver solutions that align with your goals by prioritizing open communication and collaboration to ensure the success of every project. Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 4 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com EXPERIENCE Proposed Solution To fulfill the recording requirements of Orange County Emergency Services, we are proposing the Eventide NexLog DX mission-critical communications recording system. Eventide currently has over 6,000 recorders deployed around the world, providing mission critical recording to over 3,600 Emergency Communication Centers. Eventide’s recording systems are designed, assembled, tested, and supported exclusively in the USA. Eventide's NexLog DX mission-critical communications logging system reliably captures, stores, protects, reproduces, and helps you manage important interactions and critical data. NexLog logging systems have been designed to help you securely document and retrieve incidents, comply with regulations, and improve your facility’s operations. Eventide’s NexLog recorders are stable purpose- built Linux appliances with over 45 integrations with other systems and applications found in Emergency Communications Centers. System Design and Specifications The Eventide NexLog operates on the purpose-built Linux operating system configured with multiple levels of resilience, including dual hot-swap redundant power supplies, redundant hard disk drives, redundant network capability (via NIC bonding), and multiple choices for archive redundancy and network archiving to another NexLog recorder. Eventide’s recording systems are designed, assembled, tested, and supported exclusively in the USA. Configuration, playback, retrieval, and incident management are accessed via a secured web interface. The web-based application eliminates the need for software to install or updates to manage. The system can also be accessed over a VPN without the need to install additional software, creating a simplified PC deployment process. A multi-tier security system controls user access based on role and channel assignments. Password policy options include complex enforcement, automatic aging, change reminders, expiration, and lock-out. System access can also be controlled by an SMB share or active directory. In addition, each user’s access and actions are audited and available for review. The proposed NexLog recorder is equipped with RAID Array Storage that combines multiple hard disks into a logical drive for redundancy and increased performance. In the event of a drive failure, the logical drive is not affected. Data integrity and recording functions are unaffected and redundancy is automatically restored once the failed component is replaced. Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 5 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com STATEMENT OF WORK CRS will complete the following steps for Orange County Emergency Services: ·Conduct an initial project kickoff and site walkthrough to assess installation environment and requirements and structure cabling details and requirements. ·Document critical technical details required to complete recorder configuration such as TCP/IP addresses, system hostname, NTP server, channel definition and requirements, etc. ·Complete NexLog DX system burn-in and staging to ensure no immediate component failure. ·If purchased, complete NAS system burn-in and staging to ensure no immediate component failure. ·Configure basic recording solution system parameters as a part of the system staging process for recorder(s). ·Transport the recording solution to the Orange County Emergency Services data center for onsite staging. ·Mount new 66 blocks and run new analog cabling. ·Rack and power the NexLog DX(s), and NAS if purchased, within respective data center locations. ·Configure advanced recording solution system parameters required for radio and phone integration for recorder(s). ·If purchased, install screen agents onto CAD systems for agent desktop recording for recorder(s). ·If purchased, configure add-on integrations for recorder. ·Conduct end user training for Orange County Emergency Services personnel. In addition to completing the above steps as a part of the recording solution implementation, CRS will provide a dedicated project manager to ensure consistent project status communication and on-time, on budget project delivery. Customer Responsibilities ·Provide access to facilities for the installation team. ·Ensure availability of necessary network connections. ·Coordinate with relevant personnel for integration purposes. ·Coordinate with required third party vendors to provide the proper inputs, identified and terminated, ·Ensure required third party licensing, installation, and integration work is completed by appropriate vendor. Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 6 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com SYSTEM DESIGN Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 7 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com LETTER OF CERTIFICATION January 1, 2024 To: Whom it may concern: Subject: Eventide Fully Certified Factory Trained Sales & Service Center Eventide has certified Carolina Recording Systems as the only Premier Dealer and fully authorized Eventide factory trained sales and service center for the region covering North Carolina, South Carolina, West Virginia, Virginia, & District of Columbia. As such, superior sales support and after sales service support can be guaranteed. Carolina Recording Systems is the only company in this region to receive this certification from Eventide. Cordially, Gordon Moore General Manager Eventide Copy: Byron Burns Owner Carolina Recording Systems Ph: (704) 578-8025 Fax: (888) 776-0201 byron.burns@crsnc.com EVENTIDE INC. • One Alsan Way • Little Ferry, NJ 07643-1001 • USA 201.641.1200 • fax 201.641.1640 •  www.eventide.com •  loggers@eventide.com Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 8 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com ACCOUNT MANAGER:SHIP TO:BILL TO:QUOTE # Q-00398 Holly Williams Christopher Ward Christopher Ward QUOTE DATE: Account Manager chward@orangecountync.gov chward@orangecountync.gov 02/20/2025 (336) 705-4013 510 Meadowlands Dr P.O. Box 8181 QUOTE EXPIRATION: holly.williams@crsnc.com Hillsborough, NC 27278 Hillsborough, NC 27278 03/28/2025 EVENTIDE NEXLOG 740 DX A - PRIMARY PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE NexLog740DX NexLog 740 DX-Series base system: 3U rack- mountable, Core i5 CPU, 16GB DDR4 RAM, 2 x2TB fixed- Mount HDDs (RAID 1), 1 Blu-ray Multi-Drive, 2 Network Ports (100/1000), Embedded Linux, NexLog DX-Series software, web- based configuration manager, audio controls & amplified speaker on front panel, dual hot- swap 120-240VAC 50/60Hz power supplies and first year hardware warranty. Requires ongoing Eventide DX Software Update Subscription (DXSUS) for access to critical DX-Series Software & Security Updates. 1 $9,024.00 $9,024.00 DX701 Integrated 7" Color LCD Touch Screen Display for NexLog 740 DX-Series 1 $1,645.00 $1,645.00 DX730 Standard NexLog 740 DX-Seriess Archive: 1 Blu-ray Drive (also supports single-side DVD-RAM media)1 $0.00 $0.00 324430-DX Rack Mount Slides - 26" 4 Post, 3U (for NexLog 740DX)1 $338.40 $338.40 DX712-1SSD SSD Option - Upgrade NexLog 740 DX-Series (at time of order) to 4x4TB HotSwap MegaRAID5=12TB storage 1 $8,398.90 $8,398.90 271052 Internal IP Recorder with First 8 G.711 Channels 1 $3,948.00 $3,948.00 DX939 DX Series 8 Channel VoIP Add-On 7 $1,804.80 $12,633.60 DX755 Quad Port 100/1000 PCIe (PCI Express) Network Card (for NexLog 740 DX-Series recorder only)1 $1,353.60 $1,353.60 DX912 Motorola VESTA NG911 Call Recording Bundle (Voice, Metadata and SMS)1 $10,246.00 $10,246.00 Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 9 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com 271070 Windows Screen Recording (First 5 PCs on recorder)1 $2,838.80 $2,838.80 271076 Windows Screen Recording (5 additional PCs on recorder)2 $564.00 $1,128.00 271083 8 pack MediaWorks DX (web) concurrent license 1 $1,024.60 $1,024.60 271014 Central Archive License (for archive to another NexLog)1 $1,720.20 $1,720.20 271051 Additional Network Archive License (1 is included):1 $258.50 $258.50 P25 RADIO INTEGRATION A - PRIMARY PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE 271141 Mandatory license fee for Initial Astro System Release - for end-customer with ONE AIS (or FIRST AIS) (Non- Discountable; must be pre-paid) 1 $54,995.00 $54,995.00 209220 Integration to Motorola ASTRO 25 system - Initial ASTRO version - SINGLE AIS 1 $14,995.00 $14,995.00 115015 Initial license processing, handling and management per end user for P25 or TETRA; (Manadory - Non- Discountable) 1 $3,500.00 $3,500.00 324720-DX DVSI 2-Port Decoder for NexLogDX (for P25, DMR, MOTOTRBO, NXDN) - Max 8 1 $3,000.00 $3,000.00 LICENSE TRANSFER CREDIT PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE MOTO-XFER Motorola Astro P25 API License Transfer Credit 1 ($73,490.00)($73,490.00) PERIPHERALS PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 10 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com NAS-S60T-A12 Network Attached Storage Server - 1U Rack-Mount with 12TB Hot Swap RAID Hot Swap RAID, Intel CPU, Windows Server 2022 Standard 1 $7,995.00 $7,995.00 INSTALLATION SERVICES PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE PROSVCS Professional Services: Includes Pre-installation site survey, installation, configuration, testing, and unlimited training 1 $12,500.00 $12,500.00 SHIPPING PRODUCT DETAILS QUANTITY UNIT PRICE EXT. PRICE MAN S&H Manufacturer Shipping and Handling 2 $250.00 $500.00 Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A Page: 11 of 11P.O. Box 11311, Charlotte, NC 28220 - (888) 661-0202 – crsnc.com QUOTE SUMMARY AMOUNT Eventide NexLog 740 DX A - Primary $54,557.60 P25 Radio Integration A - Primary $76,490.00 Peripherals $7,995.00 License Transfer Credit ($73,490.00) Installation Services $12,500.00 Shipping $500.00 TOTAL:$78,552.60 Taxes, shipping, handling, and other fees may apply. Continuation of your existing CRS annual maintenance plan and renewals are required to honor quote pricing and to ensure uninterrupted support and services. Optional items that are quoted may not be included in the Quote Summary Total. If Optional items are selected, the additional cost will be added to the total when not already applied. We reserve the right to cancel orders. Order Remittance: Contact your CRS Account Manager for processing. ACCEPTANCE CRS / Carolina Recording Systems, LLC Orange County Emergency Services SIGNATURE Holly Williams SIGNATURE NAME Holly Williams NAME Christopher Ward DATE 02/20/2025 DATE 02/20/2025 Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY 2/27/2025 Windermere Insurance Group LLC P.O.Box 32008 Charlotte NC 28232 Casey W.Erskin 704-247-3018 704-247-3051 cerskin@windinsgroup.com Selective Ins Co of America 12572 CAROREC-01 Allmerica Financial Benefit 41840CarolinaRecordingSystemsLLC PO Box 11311 Charlotte NC 28220 Lloyds of London 535206839 A X 1,000,000 X 1,000,000 10,000 1,000,000 3,000,000 X Y S 2544864 3/1/2025 12/1/2025 3,000,000 A 1,000,000 X X X S 2544864 3/1/2025 12/1/2025 A X X 2,000,000S25448643/1/2025 12/1/2025 2,000,000 X 0 B W26J299302 3/1/2025 3/1/2026 1,000,000 1,000,000 1,000,000 A A C EPLI D&O Cyber MY105505 MY105505 ESM0039895277 3/1/2025 3/1/2025 3/1/2025 12/1/2025 12/1/2025 12/1/2025 Limit Limit Limit 1,000,000 1,000,000 2,000,000 Orange County,its officers,agents and employees are to be designated asadditional insureds with respect to General Liability. Orange County PO BOX 8181 300 West Tryon Street Hillsborough NC 27278 USA Docusign Envelope ID: AD511598-E0E6-459F-9A72-94602B86A70A