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HomeMy WebLinkAbout2025-001-E-AMS-Heits Building Services of Central North Carolina-Temporary Cleaning Services at The DrakefordRevised 01/24 1 [Departmental Use Only] TITLE Drakeford Cleaning FY 24-25 NORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter “Agreement”), made and entered into this 30th day of December, 2024, (“Effective Date”) by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and Heits Building Services, (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to (insert type of project): Custiodial services for The Drakeford located at 203 S. Greensboro St, Carrboro NC for 2 months ending on March 1, 2025. This is a temporary service while we wait for Bids to come back for a yearly service. Please see attached quote. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 2 with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) Should any documents, exhibits, or addenda be attached to this Agreement, the terms of this Agreement shall have priority in any conflict with or among the terms of such referenced documents, exhibits, or addenda. vii) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 3 3. Basic Services a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): Temporary (2 Months, ending on March 1,2025) Custodial Services for The Drakeford Building located at 203 S. Greensboro St, Carrboro NC 4. Duration of Services a. Term. The term of this Agreement shall be from 01/01/2025 to 03/01/2025. b. Scheduling of Services. i) The Provider shall schedule and perform its activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be 01/01/2025. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed Tweleve Thousand One Hundred Twenty Four ($6062.00 per month) Dollars ($12124.00). Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Alan Dorman) to act as the County's representative with respect to the Project who shall have the authority to render Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 4 decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers’ Compensation Insurance, and any additional insurance as may be required by County’s Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If County’s Risk Manager determines additional insurance coverage is required such additional insurance shall consist of NA (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days’ prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven (7) days' prior written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 5 by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County’s convenience and without penalty to County upon three (3) days’ notice to Provider. Upon any suspension by County, Provider shall discontinue work on the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. There are no third-party beneficiaries of this Agreement and nothing in this Agreement, express or implied, is intended to confer on any person other than the parties hereto (and their respective successors, heirs and permitted assigns), any rights, remedies, or obligations. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 6 on the list created by the State Treasurer pursuant to G.S. 147-86.81. c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each Orange County policy is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider’s performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County’s obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 7 In the event of a change in the County’s statutory authority, mandate or mandated functions, by state or federal legislative or regulatory action, which adversely affects County’s authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider of such limitation or change in County’s legal authority. i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider’s Name Attention:Travis Myren Heits Building Services P.O. Box 8181 2228 Page Rd, Suite 102 Hillsborough, NC 27278 Durham, NC 27703 [SIGNATURE PAGE TO FOLLOW] Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Revised 01/24 8 IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER: By: _________________________________ Travis Myren By: __________________________________ Brandon Norris Printed Name and Title Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 1/2/20251/6/2025 Revised 01/24 9 ORANGE COUNTY—INTERNAL USE ONLY ______________________________________________________________________________ Finance Information Vendor Name: Heits Building Services of Central North Carolina Vendor Contact Person: Brandon Norris Phone: 919-361-5555 Address: 2228 Page Rd. City Durham State: NC Zip: 27703 Department: AMS Amount: $12124.00 ($6062.00 per month) Purpose: Temporary Cleaning Services at The Drakeford Budget Code(s): 10240520-630000 Vendor # 68812 Vendor Status with NCSOS: Vendor is a BOCC consultant: Yes No Contract Details Contract Type: New Amendment (Original Contract: ) (Most Recent Amendment ) Effective Date 01/01/25 End Date 03/01/25 Notice Date (Notice Purpose ) Award Approved by Board (Agenda Date: ); Made or Administered by Alan Dorman Signature Authority - BOCC Express Delegation (Agenda Date: ) - Policy 9.4: Under $5,000; Service Under $90,000; Construction Under $250,000 - Budget Policy Section XV (Capital Improvement Project: ) Bidding Informal Bidding ($30k-$90k); Formal RFP ($90k+); Other (<$30k); Exception(# ) Department Affirmation This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement. This agreement is approved as to technical form and content . Services related to this agreement have already begun or been completed. Description of the nature of the emergency condition that was addressed: Department Director’s Signature ________________________________________ Date: ________ Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Received for record retention: Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 1/2/2025 1/3/2025 1/6/2025 1/6/2025 Revised 01/24 10 Office of the Clerk to the Board __________________________________________Date:________ Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 A Proposal to Establish A Professional Cleaning Service Relationship With Drakeford Library Complex Prepared Especially For Jovana Amaro Prepared By: Brandon Norris Heits Building Services of Central North Carolina Heits Building Services 2228 Page Rd Suite 102, Durham, NC 27703 Office: (919) 361-5555, Cell (252)908-7424 www.Heitsofcentralnc.com “We Take Your Cleaning to New Heits” Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 12/23/2024 Drakeford Library Complex 203 S Greensboro St., Carrboro, NC, 27510 919-612-4806 Dear Jovana Amaro: Enclosed please find our proposal for the cleaning and maintenance of Drakeford Library Complex in the following pages. We recognize that your community depends not only on a clean appearance, but also on proper cleaning procedures that protect your staff. We use FDA approved chemicals and procedures to meet this need. We are floor-care experts for all flooring types but specialize in bathroom and carpet care. We can recommend floor maintenance services for these very visible facility areas. As per your request, Heits Building Services agrees to provide all labor and equipment to perform the services listed. Please keep in mind that Heits Building Services has insurance coverage of $1,000,000. Thank you for the opportunity to submit this proposal. We will readily meet with you concerning any detailed information. Respectfully submitted, Brandon Norris Director of Operations Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 SERVICES TO BE PERFORMED GENERAL CLEANING Frequency High Dust for cobwebs 1 x monthly Dust window sills 2 x monthly Empty & re-line trash receptacles (customer-provided) 5 x weekly Place all trash & rubbish in a designated area of the building for removal 5 x weekly Hand dust cleared furniture up to 78” high 1 x weekly Remove all finger marks & smudges from doors, door jams & light switches 1 x weekly Clean main entry glass doors (inside/outside) 5 x weekly Spot Clean Glass partitions for handprints 1 x weekly FLOOR MAINTENANCE Vacuum stairways and landings, if applicable 1 x weekly Spot Vacuum carpeted areas 5 x weekly Dust mop hard-floor areas in common areas (close attention is paid to corners & edges) 5 x weekly Spot damp mop hard-flooring with a neutral disinfectant cleaner 5 x weekly KITCHEN/LUNCH/EATING AREA Dust ceiling vents, fans & light fixtures (up to 10 feet) 1 x monthly Empty & re-line trash receptacles (customer-provided) 5 x weekly Damp wipe & disinfect exterior of all waste receptacles 1 x monthly Clean walls behind trash receptacles for splatters 5 x weekly Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 KITCHEN/LUNCH/EATING AREA (Continued) Frequency Restock kitchen paper & soap products (customer-provided) As needed Clean & disinfect kitchen counters, tables, chairs & sinks 5 x weekly Clean exterior surfaces of refrigerator & microwave 5 x weekly Sweep or Vacuum floor 5 x weekly Damp mop hard-flooring with a neutral disinfectant cleaner 5 x weekly RESTROOM(S) Dust ceiling vents, fans & light fixtures (up to 10 feet) 1 x monthly Empty & re-line trash receptacles (customer-provided) 5 x weekly Damp wipe & disinfect exterior of all waste receptacles 1 x monthly Clean toilet partitions with germicidal cleaner 5 x weekly Clean behind urinals & toilets with disinfectant cleaner 5 x weekly Clean & disinfect sinks, toilets, & urinals 5 x weekly Clean dispensers, fixtures & mirrors 5 x weekly Restock restroom paper & soap products (customer-provided) As needed Empty & disinfect sanitary napkin dispensers 5 x weekly Sweep or Vacuum floor 5 x weekly Damp mop hard-flooring with a disinfectant cleaner 5 x weekly CLOSING INSTRUCTIONS Turn off lights as instructed 5 x weekly Lock doors as instructed 5 x weekly Set alarms as instructed 5 x weekly Report all irregularities to management & the proper authorities As required Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Heits may perform any of the regular service add-ons listed below as part of the regularly scheduled cleaning activity. When the add-on service is bolded it means that the service is included in the monthly billing for the price that is shown in the pricing column. Regular Service (RS) Add-Ons Pricing Porter service (hourly, 4-hour min.) as part of a RS (day or night) Comprehensive office furniture cleaning (desks, chairs, cabinets, shelves, cubbies) including wet wipe and polish (interior & exterior) Waste receptacle washing Light bulb replacement (customer supplied light bulbs) Paper & soap supplies provided by Heits (invoiced based on monthly usage) N/A Washing of dishes left in the kitchen sink Comprehensive cleaning of kitchen appliances including stoves, ovens and toaster-ovens The following room/area exclusions apply (list exclusions here): Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 SPECIAL SERVICES Upon occasion, services other than the regularly scheduled janitorial duties may be required. Heits Building Services is able to provide most of the special services that you may require. The bolded routine maintenance items below have been included as part of your regular service contract pricing at the price shown in the Pricing column. You may also request any of the other special services listed below in the future. Heits will provide a quote for these services at the time of your request and will bill you separately upon your satisfied completion of each service. Exterior Services Frequency Pricing Outside cleaning of exterior windows-1st floor only Power-washing sidewalks Police parking area for trash Interior Services Frequency Pricing Initial deep clean Inside cleaning of exterior windows Detailed blind cleaning Post construction/renovation clean-up Warehouse floor cleaning Disinfection Spraying Floor Care & Bathroom Restoration Frequency Pricing Strip & seal Scrub & recoat Spray-buff Machine scrub of hard-flooring Deep cleaning of tile & grout lines Carpet Cleaning Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COLOR-CODED MICROFIBER SYSTEMS • Microfiber’s unique construction collects and holds dust, dirt and allergens better than traditional cleaning methods and has been shown to reduce bacteria levels by as much 99% • Heits uses color-coded microfiber cloths to ensure the cleaning crew uses the appropriate cloth in the appropriate area thereby eliminating the potential for cross-contamination • Microfiber flat mops and bucket systems from Heits also effectively enable the reduction of cross-contamination. Microfiber flat mops feature color-coding for quick identification by area or room FLOOR & CARPET CARE The following Floor & Carpet Care recommendations are made to support a clean & professional looking facility. Strip & Refinish: ● Service is recommended initially & annually, thereafter, for all VCT floors ● All previous wax/sealer will be removed & multiple coats of wax/sealer will be applied to protect the tile Scrub & Recoat: ● Service is recommended quarterly for all VCT floors ● The top layers of wax/sealer will be scrubbed to remove dirt & debris ● Additional layers of wax/sealer will be applied for a clean & bright looking floor Carpet Shampoo &/Or Extraction: ● The service is recommended twice per year ● Service includes pre-spotting, a shampoo &/or extraction ● Can include an optional pile-lifter service &/or bonnet shampoo of traffic lanes BATHROOM CARE The following Bathroom Care recommendations are made to support a clean & professional looking restroom. Tile Scrub with Grout Cleaning & Sealing: ● The service is recommended initially & repeated annually thereafter for all grouted floors ● The floor is machine scrubbed to remove stubborn dirt & odors, a grout stain remover is then applied to remove stubborn grout stains Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 Month-to-Month Agreement HEITS IS SO CONFIDENT IN OUR PERFORMANCE THAT WE DO NOT LOCK YOU INTO AN ANNUAL CONTRACT The Undersigned Drakeford Library Complex hereby accepts the proposal of Heits Building Services (“Heits”) to supply janitorial services for the following location: 203 S Greensboro St., Carrboro, NC, 27510 HEITS Offers a 100% Satisfaction Guarantee! HEITS Building Services provides a 100% Customer Satisfaction Guarantee that provides you with peace of mind. Our company, created and managed by industry experts, strives to offer the highest quality and most reliable service available in the industry today. However, if you are not satisfied with our services, please contact us immediately via email or mail. We will resolve the issue within 48 hours, or promptly credit your account for the period involved. 30-day written notice will be required for any cancellation of this agreement. The following terms and conditions will apply: Service Charges ● Heits’ service charge will be $ 6,062.00 per month for cleaning services rendered 7 x weekly. The janitorial services are to be performed at a time agreed upon by both parties. These prices do not include state sales tax. ● Included in the service charge will be cleaning service and any equipment which will be furnished by Heits’ franchisee with the exception of liners, paper supplies, and toiletries, which can be purchased directly from Heits. ● You will be invoiced at the beginning of each month with payment due by the 15th of that month. Late payments will incur a service fee of $25 per month. All fees associated with billing management platforms the Customer requires are passed on to the Customer. ● Customer agrees that it will not employ or contract with any Heits’ employees during the term of this agreement and for one hundred and eighty (180) days after termination of services covered under this agreement. ● Customers must notify us in advance, by email, of any schedule changes. Please sign the proposal and provide the Start Date: Service Start Date: _______ ____________________ ____________________ Customer Name (Print) Customer Name (Signature) Brandon Norris ____________________ ____________________ Heits Name (Print) Heits Name (Signature) *Please transmit this page only after signing unless you made other page changes. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY 01/02/2025 Ai insurance PO Box 2214 Fayetteville NC 28302 Jennika Alspaw 910-223-3068 910-729-6142 jennikaalspaw@aiins.us Butler Transfer Inc dba Heits Building Services of 2228 Page Rd Ste 102 Durham NC 27703 Fidelity and Guaranty Insurance Company 35386 Travelers Property Casualty Company of America 25674 The Travelers Indemnity Company 25658 A 6 6 6 BIP9S513545 01/17/2024 01/17/2025 1,000,000 300,000 5,000 1,000,000 2,000,000 2,000,000 A 6 6 BIP9S513545 01/17/2024 01/17/2025 1,000,000 B 6 6 6 5,000 CUP0T017530 01/17/2024 01/17/2025 3,000,000 3,000,000 C Y UB9S51757A 01/17/2024 01/17/2025 6 1,000,000 1,000,000 1,000,000 P.O.Box 8181 Hillsborough NC 27278 Orange County Asset Management Docusign Envelope ID: 8CFE2943-19EF-4EFD-9A36-186AE602EC8E 8 Orange County, its officers, agents, and employees are additional insured on the General Liability as required by written contract per attached forms. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COMMERCIAL GENERAL LIABILITY THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. XTEND ENDORSEMENT This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART CG D1 86 02 19 Page 1 of 5© 2017 The Travelers Indemnity Company. All rights reserved. Includes copyrighted material of Insurance Services Office, Inc. with its permission. GENERAL DESCRIPTION OF COVERAGE – This endorsement broadens coverage. However, coverage for any injury, damage or medical expenses described in any of the provisions of this endorsement may be excluded or limited by another endorsement to this Coverage Part, and these coverage broadening provisions do not apply to the extent that coverage is excluded or limited by such an endorsement. The following listing is a general coverage description only. Read all the provisions of this endorsement and the rest of your policy carefully to determine rights, duties, and what is and is not covered. PROVISIONS A.WHO IS AN INSURED – UNNAMED SUBSIDIARIES The following is added to SECTION II – WHO IS AN INSURED: Any of your subsidiaries, other than a partnership or joint venture, that is not shown as a Named Insured in the Declarations is a Named Insured if: a.You are the sole owner of, or maintain an ownership interest of more than 50% in, such subsidiary on the first day of the policy period; and b.Such subsidiary is not an insured under similar other insurance. No such subsidiary is an insured for "bodily injury" or "property damage" that occurred, or "personal and advertising injury" caused by an offense committed: a.Before you maintained an ownership interest of more than 50% in such subsidiary; or b.After the date, if any, during the policy period that you no longer maintain an ownership interest of more than 50% in such subsidiary. For purposes of Paragraph 1. of Section II – Who Is An Insured, each such subsidiary will be deemed to be designated in the Declarations as: a.A limited liability company; b.An organization other than a partnership, joint venture or limited liability company; or c.A trust; as indicated in its name or the documents that govern its structure. B.WHO IS AN INSURED – EMPLOYEES AND VOLUNTEER WORKERS – BODILY INJURY TO CO-EMPLOYEES AND CO-VOLUNTEER WORKERS The following is added to Paragraph 2.a.(1) of SECTION II – WHO IS AN INSURED: Paragraphs (1)(a), (b) and (c) above do not apply to "bodily injury" to a co-"employee" while in the course of the co-"employee's" employment by you or performing duties related to the conduct of your business, or to "bodily injury" to your other "volunteer workers" while performing duties related to the conduct of your business. A.Who Is An Insured – Unnamed Subsidiaries B.Who Is An Insured – Employees And Volunteer Workers – Bodily Injury To Co-Employees And Co-Volunteer Workers C.Who Is An Insured – Newly Acquired Or Formed Limited Liability Companies D.Blanket Additional Insured – Persons Or Organizations For Your Ongoing Operations As Required By Written Contract Or Agreement E.Blanket Additional Insured – Broad Form Vendors F.Blanket Additional Insured – Controlling interest G.Blanket Additional Insured – Mortgagees, Assignees, Successors Or Receivers H.Blanket Additional Insured – Governmental Entities – Permits Or Authorizations Relating To Premises I.Blanket Additional Insured – Governmental Entities – Permits Or Authuorizations Relating To Operations J.Blanket Additional Insured – Grantors Of Franchises K.Incidental Medical Malpractice L.Blanket Waiver Of Subrogation Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COMMERCIAL GENERAL LIABILITY Page 2 of 5 CG D1 86 02 19© 2017 The Travelers Indemnity Company. All rights reserved. Includes copyrighted material of Insurance Services Office, Inc., with its permission. C.WHO IS AN INSURED – NEWLY ACQUIRED OR FORMED LIMITED LIABILITY COMPANIES 1.The following replaces the first sentence of Paragraph 3. of SECTION II – WHO IS AN INSURED: Any organization you newly acquire or form, other than a partnership or joint venture, and of which you are the sole owner or in which you maintain an ownership interest of more than 50%, will qualify as a Named Insured if there is no other similar insurance available to that organization. 2.The following replaces the last sentence of Paragraph 3. of SECTION II – WHO IS AN INSURED: For the purposes of Paragraph 1. of Section II – Who Is An Insured, each such organization will be deemed to be designated in the Declarations as: a.A limited liability company; b.An organization other than a partnership, joint venture or limited liability company; or c.A trust; as indicated in its name or the documents that govern its structure. D.BLANKET ADDITIONAL INSURED – PERSONS OR ORGANIZATIONS FOR YOUR ONGONIG OPERATIONS AS REQUIRED BY WRITTEN CONTRACT OR AGREEMENT The following is added to SECTION II – WHO IS AN INSURED: Any person or organization that is not otherwise an insured under this Coverage Part and that you have agreed in a written contract or agreement to include as an additional insured on this Coverage Part is an insured, but only with respect to liability for "bodily injury" or "property damage" that: a. Occurs subsequent to the signing of that contract or agreement; and b. Is caused, in whole or in part, by your acts or omissions in the performance of your ongoing operations to which that contract or agreement applies or the acts or omissions of any person or organization performing such operations on your behalf. The limits of insurance provided to such insured will be the minimum limits that you agreed to provide in the written contract or agreement, or the limits shown in the Declarations, whichever are less. E.BLANKET ADDITIONAL INSURED – BROAD FORM VENDORS The following is added to SECTION II – WHO IS AN INSURED: Any person or organization that is a vendor and that you have agreed in a written contract or agreement to include as an additional insured on this Coverage Part is an insured, but only with respect to liability for "bodily injury" or "property damage" that: a.Occurs subsequent to the signing of that contract or agreement; and b.Arises out of "your products" that are distributed or sold in the regular course of such vendor's business. The insurance provided to such vendor is subject to the following provisions: a.The limits of insurance provided to such vendor will be the minimum limits that you agreed to provide in the written contract or agreement, or the limits shown in the Declarations, whichever are less. b.The insurance provided to such vendor does not apply to: (1)Any express warranty not authorized by you or any distribution or sale for a purpose not authorized by you; (2)Any change in "your products" made by such vendor; (3)Repackaging, unless unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original container; (4)Any failure to make such inspections, adjustments, tests or servicing as vendors agree to perform or normally undertake to perform in the regular course of business, in connection with the distribution or sale of "your products"; (5)Demonstration, installation, servicing or repair operations, except such operations performed at such vendor's premises in connection with the sale of "your products"; or (6)"Your products" that, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or on behalf of such vendor. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COMMERCIAL GENERAL LIABILITY Page 3 of 5© 2017 The Travelers Indemnity Company. All rights reserved. Includes copyrighted material of Insurance Services Office, Inc. with its permission. CG D1 86 02 19 Coverage under this provision does not apply to: a.Any person or organization from whom you have acquired "your products", or any ingredient, part or container entering into, accompanying or containing such products; or b.Any vendor for which coverage as an additional insured specifically is scheduled by endorsement. F.BLANKET ADDITIONAL INSURED – CONTROLLING INTEREST 1.The following is added to SECTION II – WHO IS AN INSURED: Any person or organization that has financial control of you is an insured with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" that arises out of: a.Such financial control; or b.Such person's or organization's ownership, maintenance or use of premises leased to or occupied by you. The insurance provided to such person or organization does not apply to structural alterations, new construction or demolition operations performed by or on behalf of such person or organization. 2.The following is added to Paragraph 4. of SECTION II – WHO IS AN INSURED: This paragraph does not apply to any premises owner, manager or lessor that has financial control of you. G.BLANKET ADDITIONAL INSURED – MORTGAGEES, ASSIGNEES, SUCCESSORS OR RECEIV ERS The following is added to SECTION II – WHO IS AN INSURED: Any person or organization that is a mortgagee, assignee, successor or receiver and that you have agreed in a written contract or agreement to include as an additional insured on this Coverage Part is an insured, but only with respect to its liability as mortgagee, assignee, successor or receiver for "bodily injury", "property damage" or "personal and advertising injury" that: a.Is "bodily injury" or "property damage" that occurs, or is "personal and advertising injury" caused by an offense that is committed, subsequent to the signing of that contract or agreement; and b.Arises out of the ownership, maintenance or use of the premises for which that mortgagee, assignee, successor or receiver is required under that contract or agreement to be included as an additional insured on this Coverage Part. The insurance provided to such mortgagee, assignee, successor or receiver is subject to the following provisions: a.The limits of insurance provided to such mortgagee, assignee, successor or receiver will be the minimum limits that you agreed to provide in the written contract or agreement, or the limits shown in the Declarations, whichever are less. b.The insurance provided to such person or organization does not apply to: (1)Any "bodily injury" or "property damage" that occurs, or any "personal and advertising injury" caused by an offense that is committed, after such contract or agreement is no longer in effect; or (2)Any "bodily injury", "property damage" or "personal and advertising injury" arising out of any structural alterations, new construction or demolition operations performed by or on behalf of such mortgagee, assignee, successor or receiver. H.BLANKET ADDITIONAL INSURED – GOVERNMENTAL ENTITIES – PERMITS OR AUTHORIZATIONS RELATING TO PREMISES The following is added to SECTION II – WHO IS AN INSURED: Any governmental entity that has issued a permit or authorization with respect to premises owned or occupied by, or rented or loaned to, you and that you are required by any ordinance, law, building code or written contract or agreement to include as an additional insured on this Coverage Part is an insured, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" arising out of the existence, ownership, use, maintenance, repair, construction, erection or removal of any of the following for which that governmental entity has issued such permit or authorization: advertising signs, awnings, canopies, cellar entrances, coal holes, driveways, manholes, marquees, hoist away openings, sidewalk vaults, elevators, street banners or decorations. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COMMERCIAL GENERAL LIABILITY Page 4 of 5 © 2017 The Travelers Indemnity Company. All rights reserved. Includes copyrighted material of Insurance Services Office, Inc., with its permission. CG D1 86 02 19 I.BLANKET ADDITIONAL INSURED – GOVERNMENTAL ENTITIES – PERMITS OR AUTHORIZATIONS RELATING TO OPERATIONS The following is added to SECTION II – WHO IS AN INSURED: Any governmental entity that has issued a permit or authorization with respect to operations performed by you or on your behalf and that you are required by any ordinance, law, building code or written contract or agreement to include as an additional insured on this Coverage Part is an insured, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" arising out of such operations. The insurance provided to such governmental entity does not apply to: a.Any "bodily injury", "property damage" or "personal and advertising injury" arising out of operations performed for the governmental entity; or b.Any "bodily injury" or "property damage" included in the "products-completed operations hazard". J.BLANKET ADDITIONAL INSURED – GRANTORS OF FRANCHISES The following is added to SECTION II – WHO IS AN INSURED: Any person or organization that grants a franchise to you is an insured, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" arising out of your operations in the franchise granted by that person or organization. If a written contract or agreement exists between you and such additional insured, the limits of insurance provided to such insured will be the minimum limits that you agreed to provide in the written contract or agreement, or the limits shown in the Declarations, whichever are less. K.INCIDENTAL MEDICAL MALPRACTICE 1.The following replaces Paragraph b. of the definition of "occurrence" in the DEFINITIONS Section: b.An act or omission committed in providing or failing to provide "incidental medical services", first aid or "Good Samaritan services" to a person, unless you are in the business or occupation of providing professional health care services. 2.The following replaces the last paragraph of Paragraph 2.a.(1) of SECTION II – WHO IS AN INSURED: Unless you are in the business or occupation of providing professional health care services, Paragraphs (1)(a), (b), (c) and (d) above do not apply to "bodily injury" arising out of providing or failing to provide: (a)"Incidental medical services" by any of your "employees" who is a nurse, nurse assistant, emergency medical technician, paramedic, athletic trainer, audiologist, dietician, nutritionist, occupational therapist or occupational therapy assistant, physical therapist or speech- language pathologist; or (b)First aid or "Good Samaritan services" by any of your "employees" or "volunteer workers", other than an employed or volunteer doctor. Any such "employees" or "volunteer workers" providing or failing to provide first aid or "Good Samaritan services" during their work hours for you will be deemed to be acting within the scope of their employment by you or performing duties related to the conduct of your business. 3.The following replaces the last sentence of Paragraph 5. of SECTION III – LIMITS OF INSURANCE: For the purposes of determining the applicable Each Occurrence Limit, all related acts or omissions committed in providing or failing to provide "incidental medical services", first aid or "Good Samaritan services" to any one person will be deemed to be one "occurrence". 4.The following exclusion is added to Paragraph 2., Exclusions, of SECTION I – COVERAGES – COVERAGE A – BODILY INJURY AND PROPERTY DAMAGE LIABILITY: Sale Of Pharmaceuticals "Bodily injury" or "property damage" arising out of the violation of a penal statute or ordinance relating to the sale of pharmaceuticals committed by, or with the knowledge or consent of, the insured. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424 COMMERCIAL GENERAL LIABILITY CG D1 86 02 19 © 2017 The Travelers Indemnity Company. All rights reserved. Includes copyrighted material of Insurance Services Office, Inc. with its permission. Page 5 of 5 5.The following is added to the DEFINITIONS Section: "Incidental medical services" means: a.Medical, surgical, dental, laboratory, x-ray or nursing service or treatment, advice or instruction, or the related furnishing of food or beverages; or b.The furnishing or dispensing of drugs or medical, dental, or surgical supplies or appliances. 6.The following is added to Paragraph 4.b., Excess Insurance, of SECTION IV – COMMERCIAL GENERAL LIABILITY CONDITIONS: This insurance is excess over any valid and collectible other insurance, whether primary, excess, contingent or on any other basis, that is available to any of your "employees" for "bodily injury" that arises out of providing or failing to provide "incidental medical services" to any person to the extent not subject to Paragraph 2.a.(1) of Section II – Who Is An Insured. L.BLANKET WAIVER OF SUBROGATION The following is added to Paragraph 8., Transfer Of Rights Of Recovery Against Others To Us, of SECTION IV – COMMERCIAL GENERAL LIABILITY CONDITIONS: If the insured has agreed in a contract or agreement to waive that insured's right of recovery against any person or organization, we waive our right of recovery against such person or organization, but only for payments we make because of: a."Bodily injury" or "property damage" that occurs; or b."Personal and advertising injury" caused by an offense that is committed; subsequent to the execution of the contract or agreement. Docusign Envelope ID: 75CBFBD2-E5D7-45A6-87EB-CB5F2005A424