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HomeMy WebLinkAboutParkview 2024-03-12 Com unity Advisory Committee Quarterly/Annual Visitation Report County: ORANGE Facility Type: Facility Name/Address: ❑Family Care Home ®Nursing Home Parkview Health & Rehabilitation Center ❑Adult Care Home 1716 Legion Road, Chapel Hill, NC 27517 Visit Date: 03/12/2024 Timespent in facility: 70 min. Arrival time: 2:20 ❑ am ® pm Name of person exit interview was held with: Interview was held: ® in Person ❑ Phone ❑Admin. ® SIC Supervisor in Charge) ❑ Other Staff Rep. Sekeithia Jones Committee Members Present: Karen Green-McElveen, Shade Little Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 7 Resident Rights Information is clearly visible: ®Yes ❑ No Ombudsman Contact Info is correct and clear) posted: ®Yes ❑ No The most recent survey was readily accessible: ®Yes ❑ No Staffing information clearly posted: ®Yes❑ No Re uired for Nursinq Homes Only) Resident • •/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y The residents were willing to talk. There is a fairly 2. Did residents say they receive assistance with personal care activities? large turnover: many for rehab, others from hospital Ex. brushing their teeth, combing their hair,inserting dentures or cleaning Y stays(sometimes a person may go to a different their eyeglasses? facility after a hospital visit). 3. Did you see or hear residents being encouraged to participate in N their care by staff members? 4. Were residents interacting with staff,other residents&visitors? Y 5. Did staff respond to or interact with residents who had difficulty NA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so,did you ask staff about the facility's restraint policies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y 2. Did you notice unpleasant odors in commonly used areas? N 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? N Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? Y 7. Did staff answer call bells in a timely&courteous manner? Y If no, did you share this with the administrative staff? Resident • • Observations 1. Were residents asked their preferences or opinions about the Y The OT and PT services were still mentioned activities planned for them at the facility? favorably. 2. Do residents have the opportunity to purchase personal items of Y A new Activity Director was there and has posted the their choice using their monthly needs funds? colorful FULL monthly Activity Calendar. Can residents access their monthly needs funds at their Y More staff permanent, versus agency hires. convenience? 3. Are residents asked their preferences about meal/snack choices? Y Are they given a choice about where they prefer to dine? Y 4. Do residents have privacy in making and receiving hone calls? Y 5. Is there evidence of community involvement from other civic, Y volunteer or religious groups? 6. Does the facility have a Resident's Council? Y Family Council? Areas of • Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later No time or during the next visit? his Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form. Bottom Copy is for the CAC's Records.