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HomeMy WebLinkAboutFC-Our Promise Care Home 2024-09-24 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Facility Name/Address: Adult Care Home ® 303 Yorktown Drive Chapel Hill, NC 27516 Visit Date: 9/20/24 Time spent in facility: 1 hr Arrival time: 11 AM:❑ Name of person exit interview was held with: Joi Dunbar Interview was held: ® in Person ❑ SIC(Supervisor in Charge) ❑ Other Staff Rep. Jacob and Brian Committee Members Present: Shade Little and Jackie Podger Report Completed by: Jackie Podger Number of Residents who received personal visits from committee members: 3 (population 5 Resident Rights Information is clearly visible: ®Yes Ombudsman Contact Info is correct and clear) posted: ®Yes The most recent survey was readily accessible: Staffing information clearly posted: Two staff members are present by (Required for Nursing Homes Onl day and another person takes over at night. Resident Profile • Comments/Other Observations Do the residents appear neat,clean and odor free? YES Yes, residents were neat and clean. Did residents say they receive assistance with personal care activities? Ex. Yes,one wheel chair resident was readjusted brushing their teeth, combing their hair, inserting dentures or cleaning YES in her chair as she slept to prevent falling. their eyeglasses? Did you see or hear residents being encouraged to participate in their care by YES One resident was encouraged to speak by staff members? the staff. Were residents interacting with staff, other residents&visitors? YES Residents interacted freely with us as well as the staff. Did staff respond to or interact with residents who had difficulty YES There has been some communication with communicating or making their needs known verbally? only the staff. Did you observe restraints in use? NO If so, did you ask staff about the facility's restraintpolicies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? YES The residents were quite pleased. One resident indicated this was many times over better than where he was in Virginia. 2. Did you notice unpleasant odors in commonly used areas? NO 3. Did you see items that could cause harm or be hazardous? NO 4. Did residents feel their living areas were too noisy? NO Only the TV was on and at a very low volume. 5. Does the facility accommodate smokers? Where? ❑ Outside only❑ Inside only❑ Both Inside/Outside 6. Were residents able to reach their call bells with ease? YES 7. Did staff answer call bells in a timely&courteous manner? If no, did you share this with the administrative staff? YES Resident • Comments/Other Observations 8. Were residents asked their preferences or opinions about the YES activities planned for them at the facility? 9. Do residents have the opportunity to purchase personal items of YES their choice using their monthly needs funds? Can residents access their monthly needs funds at their UNKNOWN convenience? 10. Are residents asked their preferences about meal/snack choices? YES The residents, however, ate everything that Are they given a choice about where they prefer to dine? the administrator prepared. They indicated the food was delicious and that she was a chef. 11. Do residents have privacy in making and receiving hone calls? YES In their room 12. Is there evidence of community involvement from other civic, NO One resident was surrounded with her volunteer or religious groups? interests and hobbies. Another was waiting on mobility so that he could be out and about. There was a wheelchair issue as he had just relocated to this facility 13. Does the facility have a Resident's Council? NO All of the residents had family contact. One Family Council? NO resident family had installed a"nann cam." Areas of Concern Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later Very nice facility placed in a beautiful time or during the next visit? neighborhood in Chapel Hill. Common space is quite nice and the bedrooms are also quite nice. Spacious and freshly outfitted,the facility was a welcoming place We chatted about the patient needing to be readjusted in her chair,which the staff frequently does. We also chatted about the gentleman who was bedbound because he did not have a wheelchair. Staff indicated the issue was being worked through. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020)