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HomeMy WebLinkAboutCarolina Point Pruitt 2024-06-25 Community Advisory Committee Quarterly Visitation Report County: Orange Facility Type: Facility: Pruitt-Carolina Point ❑Nursing Home 5935 Mt Sinai Rd, Durham, NC 27705 Visit Date: June, Time spent in facility: 1 hr 45 min Arrival time: ❑ 10:00 am 25,2024 Name of person exit interview was held with: Cherie Readus Committee Members Present: Jackie Podger and Shade Little Report Completed by:Jackie Podger Number of Residents who received personal visits from committee members: 9 Resident Rights Information is clearly visible: X Yes Ombudsman Contact Info is correct and clearly posted: X Yes The most recent survey was readily accessible: Staffing information clearly posted: X Yes Survey Book was in the back of the sitting room in the entry hall. (Required for Nursing Homes Only) Resident Profile Yes/No/ Comments/other Observations NA 1. Do the residents appear neat, clean and odor free? YES We observed many residents in bed, still in bedclothes. 2. Did residents say they receive assistance with Several residents stated they received personal care activities? Ex. brushing their teeth, YES good care. combing their hair, inserting dentures or cleaning their eyeglasses? 3. Did you see or hear residents being encouraged to Staff helped one resident arrange tray participate in their care by staff members? YES table so that the resident could drink coffee and watch TV. 4. Were residents interacting with staff, other residents Staff interacted with many residents & visitors? YES during the passing of meds and breakfast trays being removed. 5. Did staff respond to or interact with residents who Resident with aphasia was helped by had difficulty communicating or making their needs YES staff to communicate needs. known verbally? 6. Did you observe restraints in use? NO 7. If so, did you ask staff about the facility's restraint N/A policies? Resident Living Accommodations Yes/No/ Comments/Other Observations NA 8. Did residents describe their living environment as YES The residents we spoke with indicated homelike? they were comfortable. 9. Did you notice unpleasant odors in commonly used NO areas? 10. Did you see items that could cause harm or be YES The outdoor furniture pieces were in hazardous? the state of disrepair. This presents a safety hazard. 11. Did residents feel their living areas were too noisy? NO No one mentioned sound level being a problem. 12. Does the facility accommodate smokers? YES Where? X Outside only 13. Were residents able to reach their call bells with YES ease? 14. Did staff answer call bells in a timely & courteous The residents seemed patient as staff manner? YES checked in with them immediately If no, did you share this with the administrative staff? when the call bell rang and attended to needs in the promised length of time. Resident Services Yes/No/ Comments/Other Observations 15. Were residents asked their preferences or opinions YES Activities were slowed with the fire, and about the activities planned for them at the facility? subsequently with the departure of the activities director. The administrator will be interviewing. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly YES needsfunds? Can residents access their monthly needs funds at their convenience? 17. Are residents asked their preferences about YES One resident indicated the bread was meal/snack choices? hard and she preferred softer toast. Are they given a choice about where they prefer to dine? 18. Do residents have privacy in making and receiving YES A resident was observed making a phone calls? private call in the Telephone Room. 19. Is there evidence of community involvement from YES In the past, community groups have other civic, volunteer or religious groups? participated in activities. Currently scheduling has slowed due to the departure of the activity director. The office still remains in the basement and only a few books and puzzles were in one of the lounge areas. 20. Does the facility have a Resident's Council? YES Again we spoke with the President of Family Council? No the Resident's Council. He indicated the facility was undergoing a change and it would be sorted out. Areas of Concern Yes/No/ Exit Summary [NA Are there resident issues or topics that need follow-up or With the departure of the administrator, review at a later time or during the next visit? the facility has undergone some changes. The activity director also left along with the front desk receptionist. • The survey book was up to date, but needs to be displayed in a more visible area. • One resident was unhappy with the hardened bread she was served. The administrator indicated that staff could ensure softer toast, but the resident needed to express this to them. • The administrator indicated the residents have gotten use to being served their meals in their room because of the fire and construction that followed. She asked for methods to get the residents to the dining room and several suggestions were made. • Some of the residents were observed to be in bed still in their bedclothes while staff chatted in small groups. The administrator indicated she would address this with supervisors and staff. • The courtyard was addressed. The plantings were dead and the lawn furniture was broken and presented a safety risk. • Census is low. 140 bed facility provides care for 83 people currently. This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. Top Copy is for the Regional Ombudsman's Record. Bottom Copy is for the CAC's Records.