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HomeMy WebLinkAboutPeak Resources 2023-09-11 Community Advisory Committee Quarterly/Annual Visitation Report County:Orange Facility Type: Facility Name/Address: Peak Resources Brookshire, ❑Family Care Home X Nursing Home Hillsborough, NC ❑Adult Care Home ❑Combination Home Visit Date 09-11-2023 Time spent in facility: 1 hr Arrival time: 10 am Name of person exit interview was held with: Dereck Hammond Interview was held: X in Person X Admin. SIC(Supervisor in Charge) Other Staff Rep. (Name& Title) Committee Members Present: Carol Kelly and Vibeke Talley Report Completed by: Vibeke Talley Number of Residents who received personal visits from committee members: 9 residents and 2 family members Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clearly posted:Yes The most recent survey was readily accessible: Yes Staffing information clearly posted: Yes (Required for Nursing Homes Only) Resident Profile UL—c—ornments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 1. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, Yes combing their hair, inserting dentures or cleaning their eyeglasses? 1. Did you see or hear residents being encouraged to NA participate in their care by staff members? 4: Staff appeared attentive to needs and 1. Were residents interacting with staff, other residents Yes* they were described as friendly, caring and & visitors? having a positive attitude. 1. Did staff respond to or interact with residents who had difficulty communicating or making their needs NA known verbally? 1. Did you observe restraints in use? No 1. If so, did you ask staff about the facility's restraint NA policies? Resident Living Accommodations Yes/No/N Comments/Other Observations 1. Did residents describe their living environment as Yes* 8: The environment was described as homelike? welcoming and clean. 1. Did you notice unpleasant odors in commonly used areas? No 1. Did you see items that could cause harm or be hazardous? No 1. Did residents feel their living areas were too noisy? No 1. Does the facility accommodate smokers? No Where? ❑ Outside only ❑ Inside only ❑ Both Inside/Outside 1. Were residents able to reach their call bells with ease? Yes and 13: Most residents were able to reach no* their call bells, however one resident was sitting in a chair with the table beside her and the bed and her call bell was attached to the bed- not within her reach. 1. Did staff answer call bells in a timely& courteous Yes manner? If no,did you share this with the administrative staff? ' Yes/No/N Comments/Other Observations 1. Were residents asked their preferences or opinions about Yes* 15: Residents were very enthusiastic about the activities planned for them at the facility? the activities program and the staff. Bingo was mentioned as an activity that is really enjoyed. It was also mentioned that the activity director makes room visits to make sure that residents get to participate in activities they enjoy. 1. Do residents have the opportunity to purchase personal Yes items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their Yes convenience? 1. Are residents asked their preferences about meal/snack Yes choices? Yes Are they given a choice about where they prefer to dine? 1. Do residents have privacy in making and receiving phone Yes calls? 1. Is there evidence of community involvement from other Yes civic,volunteer or religious groups? 20. Does the facility have a Resident's Council? Yes Family Council? No Areas of Concern Yes/No/N Exit Summary Are there resident issues or topics that need follow-up or review at Informed the Administrator that the a later time or during the next visit? residents and families we visited expressed satisfaction with the care received, attention to their needs by nursing staff,the food and the environment. The Activity program continues to be a strength and enjoyed by the residents. The only irregularity we found was one call bell not within reach. Covid case numbers are increasing in Orange County and the Administrator informed us that they are doing regular Covid testing per CDC guidelines and requesting residents wear masks during group activities. The updated vaccine will also be available to all residents and staff later this month. This Document is PUBLIC RECORD. Do not identify any Resident(s)by name or inference on this form. Top Copy is for the Regional Ombudsman's Record. Bottom Cony is for the CAC's Records.