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HomeMy WebLinkAbout2024-192-E-OCOEI Dept- Propio Language Services-Telephonic, simultaneous, VRI spoken languages, VRI ASL and Audio Interpretation and translations of various languagesRevised 01/24 NORTH CAROLINA CONTRACT AMENDMENT ORANGE COUNTY THIS CONTRACT AMENDMENT (“Amendment”) is made and entered into this Twelve day of March, 2024___ by and between ORANGE COUNTY (hereinafter referred to as “County”) and Propio Language Services, LLC (hereinafter referred to as “Provider”). WITNESSETH: THAT WHEREAS, the County and Provider entered into a contract dated July 1, 2023, (hereinafter the “Original Agreement”), for the provision of services for Interpretation and Translation Services for various languages and WHEREAS, the County and Provider desire to amend the Original Agreement while keeping in effect all terms and conditions of the Original Agreement not inconsistent with the terms and conditions set forth below. NOW THEREFORE, for and in consideration of the mutual covenants and agreements made herein, the parties agree to amend the Original Agreement as follows: 1. In order to ensure the completion of the Services identified in the term of the Original Agreement is amended to reflect an end date by which all Services shall be completed of July 1, 2023 to June 30, 2024. 2. Section 3(a) of the Original Agreement is amended to reflect the updated rate from Provider which is attached to this amendment as Exhibit A and is incorporated by reference. 3. Attachment B to the Original Agreement Section C(2) Negotiated County Rate is amended to reflect the updated rate from Provider which is attached to this amendment as Exhibit A and is incorporated by reference. 4. Except for the changes made herein, the Original Agreement shall remain in full force and effect to the extent it is not inconsistent with this Amendment. In the event there is a conflict between the terms of the Original Agreement and the terms of this Amendment, this Amendment shall control. IN TESTIMONY WHEREOF, this Amendment has been executed by the parties hereto, as of the date first above written. ORANGE COUNTY PROVIDER ______________________________ __________________________________ Bonnie Hammersley Christopher Pesce, CFO County Manager Propio Language Services, LLC DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 Revised 01/24 ORANGE COUNTY—INTERNAL USE ONLY ______________________________________________________________________________ Finance Information Vendor Name: Propio Language Services, LLC. Vendor Contact Person: Christopher Pesce Phone: 913-318-8295 Address: 10801 Mastin St, Suite 580 City Overland Park State: KS Zip: 66210 Department: OCOEI Amount: $50,000 Purpose: Telephonic, simultaneous, VRI spoken languages, VRI ASL and Audio Interpretation and translations of various languages. Budget Code(s): There is no code in this document because each Department pays for expenses ou t of their budget as services are utilized. Vendor # 67904 Vendor Status with NCSOS: Active Vendor is a BOCC consultant: Yes No Contract Details Contract Type: New Amendment (Original Contract: ) (Most Recent Amendment ) Effective Date End Date Notice Date (Notice Purpose ) Award Approved by Board (Agenda Date: ); Made or Administered by Signature Authority - BOCC Express Delegation (Agenda Date: ) - Policy 9.4: Under $5,000; Service Under $90,000; Construction Under $250,000 - Budget Policy Section XV (Capital Improvement Project: ) Bidding Informal Bidding ($30k-$90k); Formal RFP ($90k+); Other (<$30k); Exception(# ) Department Affirmation This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this pro ject has not been initiated prior to execution of the agreement. This agreement is approved as to technical form and content . Services related to this agreement have already begun or been completed. Description of the nature of the emergency condition that was addressed: Department Director’s Signature ________________________________________ Date: ________ Information Technologies This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Inapplicable because no hardware/software purchases or related services Risk Management This agreement is approved for sufficiency of insurance standards, specification s, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Received for record retention: DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 3/27/2024 3/27/2024 4/1/2024 4/2/2024 Revised 01/24 Office of the Clerk to the Board __________________________________________Date:_________ DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 Propio Language Services, LLC Exhibit A Interpreting Services: On-Demand Phone Interpretation Language Price Unit Spanish $0.70 Per minute Non-Spanish* $0.85 Per minute On-Demand Video Interpretation Spanish $0.85 Per minute Non-Spanish* $0.85 Per minute American Sign Language (ASL) $1.45 Per minute Written Document Translation Services: Written Document Translation English (United States) Spanish $0.13 Per word English (United States) Arabic $0.15 Per word English (United States) German $0.25 Per word English (United States) Persian (Iran) $0.19 Per word English (United States) French (Canada) $0.26 Per word English (United States) French (France) $0.25 Per word English (United States) Hindi $0.15 Per word English (United States) Hmong $0.22 Per word English (United States) Haitian (Creole) $0.27 Per word English (United States) Italian $0.20 Per word English (United States) Japanese $0.26 Per word English (United States) Karen $0.27 Per word English (United States) Korean $0.19 Per word English (United States) Nepali $0.21 Per word English (United States) Polish $0.18 Per word English (United States) Portuguese (Brazil) $0.15 Per word English (United States) Portuguese (Portugal) $0.17 Per word English (United States) Russian $0.16 Per word English (United States) Somali $0.22 Per word English (United States) Swahili $0.21 Per word English (United States) Tagalog $0.24 Per word English (United States) Ukrainian $0.17 Per word English (United States) Vietnamese $0.15 Per word English (United States) Chinese (Simplified, PRC) $0.16 Per word English (United States) Chinese (Traditional, Taiwan) $0.18 Per word English (United States) Other Languages Per Quote Per word Minimum Project Fee $75.00 Per language per project Desktop Publishing/Formatting $55.00 Per hour Rush Processing 15% % Of increase to the total invoice Translation Into English 15% % Of increase to per word rate 508 PDF Remediation $3.75 Per Page Content or Localization Engineering $85 Hour Voice Over $85 Hour Translation Memory Discounts (TTM) Exact Match & Repetitions 70% Discount Fuzzy Match Discounts 60% 50% 30% Discount with 99-95% matches Discount with 94-85% matches Discount with 84-75% matches DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 07/19/2023 Christensen Group 9855 West 78th Street, Ste 100 Eden Prairie MN 55344 Amanda Kimmerle (952) 653-1000 (952) 653-1100 akimmerle@christensengroup.com Propio LS, LLC 10801 Mastin Blvd Suite 580 Overland Park KS 66210 Citizen Ins. Co. of America 31534 Allmerica Financial Benefit 41840 Underwriters at Lloyd's 32727 23-24 Liab Master A OBXJ052048 06/21/2023 06/21/2024 2,000,000 1,000,000 10,000 2,000,000 4,000,000 3,000,000 B AWXJ052020 06/21/2023 06/21/2024 1,000,000 A 0 OBXJ052048 06/21/2023 06/21/2024 3,000,000 3,000,000 B W2XJ052029 06/21/2023 06/21/2024 1,000,000 1,000,000 1,000,000 C Professional & Technology E&O Cyber Liability W352F4230101 06/21/2023 06/21/2024 Prof & Tech E&O Liab $5,000,000 Cyber Liab $5,000,000 Certificate Holder is included as an Additional Insured under the General Liability when required by written contract. Orange County 300 West Tryon Street PO Box 8181 Hillsborough NC 27278 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 Arch Language Network, LLC Intelligere, LLC LSP Ware, LLC Propio Holdings, LLC Telelanguage, LLC Vocalink, LLC Additional Named Insured Additional Named Insured Additional Named Insured Additional Named Insured Additional Named Insured Additional Named Insured Additional Named Insureds Other Named Insureds OFAPPINF (02/2007)COPYRIGHT 2007, AMS SERVICES INC DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8 Propio LS, LLCChristensen Group 25 Certificate of Liability Insurance: Notes Excess Cyber Liability | Policy #5DA3FF0000135-02 | 6/23/2023-6/01/2024 | $5,000,000 Limit ACORD 101 (2008/01) The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved. THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:FORM TITLE: ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE Page of AGENCY CUSTOMER ID: LOC #: AGENCY CARRIER NAIC CODE POLICY NUMBER NAMED INSURED EFFECTIVE DATE: DocuSign Envelope ID: 6C198635-20DE-4E0A-A7F3-3DC454E760F8