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HomeMy WebLinkAbout2023-712-E-Sheriff Office-Motorola Solutions-Five worn camera and video manager video as a serviceNORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter “Agreement”), made and entered into this ______ day of ______ 2023, (“Effective Date”) by and between Orange County Sheriff Charles S. Blackwood (“Sheriff”) and Motorola Solutions, Inc. (hereinafter, the “Provider”). WITNESSETH: That the Sheriff and the Provider, for the consideration named herein, do hereby agree as follows: 1. Services a. Scope of Work. i. This Agreement is for services to be rendered by Provider to the Sheriff with respect to: ii. By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional, and timely manner. iii. Time is of the essence with respect to this Agreement. iv. The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the Sheriff with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i. The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state, and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional quality, accuracy, and timely completion and submission of all work related to the Basic Services. ii. Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the Sheriff. DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D December 14th iii. The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the Sheriff. No permission for subcontracting shall create, between the Sheriff and the subcontractor, any contract or any other relationship. iv. Provider is an independent contractor of the Sheriff. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the Sheriff, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v. If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials, Provider represents that it or its employees, agents, and subcontractors engaged in such activities possess such licenses, certifications, or credentials, and that such licenses, certifications, or credentials are current, active, and not in a state of suspension or revocation. vi. In determining the Basic Services to be provided, should any documents be referenced in this Agreement, the terms of this Agreement shall have priority in any conflict between the terms of referenced documents and the terms of this Agreement. vii. Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the Sheriff in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the Sheriff may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. 3. Basic Services a. Basic Services. The Services to be rendered pursuant to this Agreement are: five (5) of each of the following- body-worn cameras and video manager el cloud- 5 years video-as-a-service; video equipment V300/V700 USB in-car charger/upload dock vaas, V300/V700 USB charge/upload dock- 5 years video-as-a-service; videomanager el cloud, annual unlimited storage per body worn camera vaas; V300 DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D no fault warrant; V300 body-worn camera, mole mount; body-worn camera configuration service; V300 battery 3.8v 4180MAH; two (2) V300 camera mag mount black, and as detailed in Exhibit A, Quote 22-12946 dated June 26, 2023, attached hereto as and incorporated herein. 4. Duration of Services a. Term. The term of this Agreement shall be from November 1, 2023 to October 31, 2028. b. Scheduling of Services. i. The Provider shall schedule and perform its activities in a timely manner. ii. Should the Sheriff determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the Sheriff. iii. The Commencement Date for the Provider’s Basic Services shall be November 1, 2023. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the Sheriff for all services satisfactorily (as determined by the Sheriff) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed Twenty-Four-Thousand-Nine- Hundred-Ten Dollars and Ninety-Eight Cents ($24,910.98). Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing the Sheriff. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the Sheriff, the Sheriff may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, the Sheriff may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. The Sheriff shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless the Sheriff requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the Sheriff a. Cooperation and Coordination. The Sheriff has designated Tom Parker to as at the Sheriff’s representative with respect to the Project who shall have the authority to render decisions as authorized by the Sheriff and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers’ Compensation DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Insurance, and any additional insurance as may be required by County’s Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the Sheriff. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify, and hold harmless the Sheriff from all losses, liabilities, claims, demands, suits, costs, damages or expenses (including reasonable attorney’s fees) arising from bodily injury, including death, to any person or persons or damage to or destruction of any property caused in whole or in part by any negligent or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the Sheriff. It is the intent of this provision to require the Provider to indemnify the Sheriff to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the Sheriff and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the Sheriff. 10. Termination a. Termination for Convenience of the Sheriff. This Agreement may be terminated without cause by the Sheriff and for his convenience upon seven (7) days’ prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the Sheriff’s material breach of this Agreement; provided, the Sheriff has not taken all reasonable actions to remedy the breach. The Provider shall give the Sheriff seven (7) days’ prior written notice to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. c. Compensation After Termination. i. In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the Sheriff due to errors or omissions of the Provider. Upon request of the Sheriff, the DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Provider shall submit to the Sheriff all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii. Should this Agreement be terminated, the Provider shall deliver to the Sheriff within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the Sheriff under this Agreement or the failure of the Sheriff to require compliance by the Sheriff with any provisions of this Agreement or the waiver by the Sheriff of any breach of this Agreement shall not constitute a waiver of any claim for damages by the Sheriff for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. The Sheriff may suspend the Basic Services and this Agreement at any time for the Sheriff’s convenience and without penalty to Sheriff upon three (3) days’ notice to Provider. Upon any suspension by the Sheriff, Provider shall discontinue work on the Basic Services until notified to proceed by the Sheriff. 11. Additional Provisions a. Limitation and Assignment. The Sheriff and the Provider each bind themselves, their successors, assigns, and legal representatives to the terms of this Agreement. Neither the Sheriff nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. b. Governing Law. This Agreement and the duties, responsibilities, obligations, and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement, Provider affirms Provider is and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement, Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement, Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal anti-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each policy is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php). Any violation of this requirement is a breach of this Agreement, and the Sheriff may immediately terminate this Agreement without further obligation on the part of the Sheriff. d. Dispute Resolution. Any and all suits or actions to enforce, interpret, or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party; however, the Parties may DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the Sheriff and the Provider and supersedes all prior negotiations, representation, or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidence by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of the Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider’s performance of this Agreement generate documents, items, or things that are specific to this Project, such documents, items, or things shall become the property of the Sheriff and may be used on any other project without additional compensation to the Provider. The use of the documents, items, or things by the Sheriff or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the Sheriff. h. Non-Appropriation. Provider acknowledges that the Sheriff’s Office is an Office of county government, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate and subject to appropriations made by the Orange County Board of Commissioners. In the event that public funds are unavailable or not appropriated for the performance of the Sheriff’s obligations under this Agreement, then this Agreement shall automatically expire without penalty to the Sheriff upon written notice to Provider of the unavailability or non-appropriation of public funds. It is expressly agreed that the Sheriff shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement. i. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signature and the intent of the Parties to comply with Article 11A and Article 40 of the North Carolina General Statutes Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Sheriff Provider Sheriff Charles S. Blackwood Kristin Donovan Orange County Sheriff’s Office Motorola Solutions, Inc. 106 E Margaret Lane ________________ Hillsborough, NC 27278 ________________ DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Kristin Donovan Kristin Donovan IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first written above. ORANGE COUNTY SHERIFF: PROVIDER: By: ___________________________ By: ___________________________ Charles S. Blackwood, Sheriff Kristin Donovan DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D 06/26/2023 ORANGE COUNTY SHERIFF P O BOX 8181 HILLSBOROUGH, NC 27278 Dear , Motorola Solutions is pleased to present ORANGE COUNTY SHERIFF with this quote for quality communications equipment and services. The development of this quote provided us the opportunity to evaluate your requirements and propose a solution to best fulfill your communications needs. This information is provided to assist you in your evaluation process. Our goal is to provide ORANGE COUNTY SHERIFF with the best products and services available in the communications industry. Please direct any questions to Clarissa Clark at CLARISSA.CLARK@motorolasolutions.com. We thank you for the opportunity to provide you with premier communications and look forward to your review and feedback regarding this quote. Sincerely, Clarissa Clark QUOTE-2212946 Exhibit A DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Billing Address: ORANGE COUNTY P O BOX 8181 HILLSBOROUGH, NC 27278 US Quote Date:06/26/2023 Expiration Date:09/24/2023 Quote Created By: Clarissa Clark CLARISSA.CLARK@ motorolasolutions.com End Customer: ORANGE COUNTY SHERIFF Contract: 37807 - WATCHGUARD-NCSA Line # Item Number Description Qty Term List Price Sale Price Ext. Sale Price Refresh Duration Video as a Service 1 AAS-BWC-5YR-001 BODY WORN CAMERA AND VIDEO MANAGER EL CLOUD - 5 YEARS VIDEO-AS-A-SERVICE 5 5 YEAR $4,140.00 $4,140.00 $20,700.00 2 WGB-0177AAS VIDEO EQUIPMENT, V300/V700 USB IN-CAR CHARGE/UPLOAD DOCK VAAS 5 Included Included Included 3 AAS-BWC-USB-DOC V300/V700 USB CHARGE/UPLOAD DOCK - 5 YEARS VIDEO-AS-A-SERVICE ($4 PER MON) 5 5 YEAR $240.00 $240.00 $1,200.00 4 WGC02001-VAAS VIDEOMANAGER EL CLOUD, ANNUAL UNLIMITED STORAGE PER BODY WORN CAMERA VAAS* 5 5 YEAR Included Included Included 5 WGW00300-003 V300 NO FAULT WARRANTY 5 5 YEAR Included Included Included 6 WGB-0102A V300 BODY WORN CAMERA, MOLLE MOUNT 5 Included Included Included 3 YEAR QUOTE-2212946 Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800 Page 2 DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Line # Item Number Description Qty Term List Price Sale Price Ext. Sale Price Refresh Duration 7 WGW00122-302 BODY WORN CAMERA CONFIGURATION SERVICE 5 $160.00 $128.00 $640.00 Miscellaneous Items 8 WGP02614 V300, BATT, 3.8V, 4180MAH 5 $123.75 $99.00 $495.00 9 WGP02798C-KIT V300 CAMERA MAG MOUNT BLACK 2 $86.25 $69.00 $138.00 Subtotal $23,173.00 Estimated Tax $1,737.98 Grand Total $24,910.98(USD) 0 Notes: ● Additional information is required for one or more items on the quote for an order. ● Unless otherwise noted in this quote / order, installation of equipment is not included. QUOTE-2212946 Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products. Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800 Page 3 DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 4   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 5   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D 1V300 BODY-WORN CAMERA SOLUTION DESCRIPTION The V300 Body-Worn Camera captures clear video and audio of every encounter from the user’s perspective. Its continuous- operation capabilities allow constant recording, helping the user to capture every detail of each situation and create a reliable librar y of evidence for case-building and review. The V300 is easy to operate, with four control buttons. Its built-in Record-After-the-Fact® (RATF) technology enables the device to capture important video evidence that can be retrieved hours or days after an incident occurs, even if a recording is not triggered by the user or sensor. With RATF, officers can prioritize response to immediate threats over manually activating their camera. KEY FEATURES OF THE V300  Detachable Battery - The V300’s detachable battery allows officers to switch to a fully-charged battery if their shift goes longer than expected. And since batteries can charge without being attached to a camera, they can be kept fully charged and ready to go in a dock for use. This feature is especially helpful for agencies that share cameras among multiple officers.  Wireless Uploading - Recordings made by the V300 can be uploaded to your agency’s evidence management system via WiFi or LTE networks. This enables easy transfer of critical recordings to headquarters for immediate review or long-term storage.  Data Encryption - The V300 uses FIPS-140-2 compliant encryption at rest and in transit. This ensures that recordings made by your agency’s officers are secure from unauthorized access.  Record-After-The-Fact® - Our patented Record-After-the-Fact® technology records even when the recording function isn’t engaged. These recordings are uploaded to the evidence management system and allow users to review important evidence that was captured days before.  Natural Field of View - The V300 eliminates the fisheye effect from wide-angle lenses that warps video footage. Distortion correction ensures a clear and complete evidence review process.  SmartControl Application - Motorola’s SmartControl Application allows V300 users to tag and preview video, livestream from the camera to the app, adjust vertical field of view, and change camera settings. This application is available for iOS and Android.  In-Field Tagging – The V300 enables easy in-field event tagging. It allows officers to view event tags and save them to the appropriate category directly from the camera or via smartphone application. This is made easier in conjunction with an integrated in-car video recording system.  Auto Activation - Multiple paired V300 cameras and in-car systems can form a recording group, which can automatically start recording when one of the group devices starts a recording. They can be configured to initiate group recording using triggers like lights, sirens, doors , gun racks, and other auxiliary inputs. Up to eight V300 cameras can also collaborate on recordings without an in-car system, using similar triggers. Group recordings are uploaded and automatically linked in DEMS as part of one incident.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 6   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D V300 AND IN-CAR VIDEO INTEGRATION The V300 integrates seamlessly with the M500 and 4RE In-Car Video System, capturing video of an incident from multiple vantage points. With these in-car video systems, all critical functions are never more than three taps away. This integration includes the following features:  Distributed Multi-Peer Recording - Multiple V300 cameras and in-car systems can form a recording group and, based on configuration, automatically start recording when one of the group devices begins recording. Group recordings are uploaded and automatically linked in DEMS as part of one incident.  Automatic Tag Pairing - Recordings captured by integrated in-car systems and V300 cameras can be uploaded to DEMS with the same tags automatically. From the in-car system’s display, the videos can be saved under the appropriate tag category. The tag is then automatically shared with the V300 video and is uploaded as part of one incident, along with the officer’s name.  Evidence Management Software - When body-worn and in-car cameras both record the same incident, Motorola’s evidence management software automatically links those recordings based on officer name, date, and time overlap associated with the devices.  Additional Audio Source - The V300 can serve as an additional audio source when integrated with the in-car video system. The V300 also provides an additional view of the incident and inherits the event properties of the in-car system’s record, such as officer name, event category, and more, based on configuration. V300 AND APX RADIO INTEGRATION Motorola’s APX two-way radios that are equipped with Bluetooth capability can pair with V300 Body- Worn Cameras to capture video evidence. When the APX’s emergency mode button is pressed, the V300 is automatically triggered to capture video evidence. The recording will continue until stopped by the officer via the start/stop button on the V300 or group in-car video system. HOLSTER AWARE INTEGRATION V300 integrates with Holster Aware, a holster sensor that automatically prompts the V300 to record the moment holstered equipment is drawn. All sensor and V300 associations can be managed within any DEMS. This sensor allows officers to record high-stress events as they unfold, without having to sacrifice situational awareness by manually activating the V300.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 7   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D DOCKING STATIONS The V300 has three docking options: Transfer Station - The Transfer Station is built for large, multi-location agencies with large numbers of V300 cameras in service at any given time. It can charge up to eight fully assembled cameras or individual battery packs. Each of the eight docking slots includes an LED indication of battery charging status and upload status. While a V300 is being charged, the Transfer Station can automatically offload its recording to Evidence Management Solution via an integrated 10Gb/1Gb connection to the local area network (LAN). The Transfer Station connects directly to the local area network for fast offload of recorded events to storage while charging the camera battery. The Transfer Station supports comprehensive device management capabilities, such as camera configuration, checkout and officer assignment options; rapid checkout, kiosk, and individual camera checkout; automatic firmware and configuration updates. USB Base - The USB Base charges the battery of a single V300 camera or a standalone battery pack. The USB Base can be mounted in a vehicle or attached to a desktop or Mobile Data Computer, with 12V or a USB connection for power. It has LED indications of battery charging status and upload, and an ambient light sensor for optimal LED brightness control, from the bright sunlight, to the dim interior of a patrol car. When connected to a laptop or desktop, the USB Base can be used to upload recordings to an evidence management system, receive firmware and configuration updates. Wi-Fi Base - The Wi-Fi Base is mounted in the vehicle. It facilitates V300 upload of evidence to evidence management system, firmware updates, communication between V300 and in-car group devices, charges fully assembled V300 cameras or individual battery packs and more. It has LED indications of battery charging status and upload, and an ambient light sensor for optimal LED brightness control, from the bright sunlight, to the dim interior of a patrol car.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 8   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D MOBILE VIDEO PRODUCTS NEW SYSTEM STATEMENT OF W ORK OVERVIEW This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of purchased body -worn camera(s) and/or in-car video system(s) and your digital evidence management solution. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, and third-party partners. Th e third-party partner(s) will work on Motorola’s behalf to install your in-car video system(s). This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in t he Solution Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement. The Customer acknowledges any changes or deviations from the SOW may incur additional cost. Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordanc e with the change provisions of the Contract. Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. All work will be performed during normal business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.). The number and type of software subscription licenses, products, or services provided by Motorola and its subcontractors are specifically listed in the Contract and referenced in the SOW. AWARD, ADMINISTRATION, AND PROJECT INITI ATION Project Initiation and Planning will begin following the Execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, the Motorola’s P roject Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, project progress against the project schedule, item s of concern requiring attention, as well as potential project risks and agreed upon mitigation actions. Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred for t he use of the alternate teleconferencing tool will be the responsibility of the Customer. CJIS INFORMATION Motorola will provide state of residency and fingerprint cards for any employee requiring physical or logical access to unencrypted NCIC/III or CHRI data so Customer can conduct a criminal background investigation. A criminal background investigation is also required for Motorola employees who need access to Criminal Justice Information Systems (CJIS) containing unencrypted NCIC/III or CHRI data. If the Customer requires a different method for a Motorola employee to access CJIS, Motorola will work with the Customer to complete this documentation in a timely manner.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 9   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D COMPLETION CRITERIA The project is considered complete once Motorola has completed all responsibilities listed in this SOW. Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks. Th e Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. The written notification must be provided to Motorola within ten (10) business days of task completion. SUBSCRIPTION SERVICE PERIOD If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access. In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system. PROJECT ROLES AND RESPONSIBILITIES OVERVIEW Motorola Project Roles and Responsibilities The Motorola Project Team will be assigned to the project under the direction of the Motorola’s PM. Each team member will be engaged in different phases of the project as necessary. Some team members will be multi - disciplinary and may fulfill more than one role. In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW. Our experience has shown cus tomers who assume ownership of the system early and take an active role in the delivery and educational process realize user adoption sooner and achieve higher levels of success with system operation. The subsections below provide an overview of the Projec t Team Members. Project Manager (PM) The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to: • Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable. • Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable. • Conduct equipment inventory. • Maintain project communications with the Customer. • Identify and manage project risks. • Coordinate collaboration of Customer resources to minimize project delays. • Evaluate project status against Project Schedule. • Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 10   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Conduct daily status calls with the Customer during Go-Live . Post Sales Engineer The Post Sales Engineer will work with the Customer’s Project Team on: • System provisioning. • Contracted data migration between two disparate digital evidence management systems (if applicable). System Technologist (ST) The ST will work with the Customer’s Project Team on: • The installation and configuration of system devices. • Provide instructions to the Customer on the installation and configuration of system devices. • Review equipment setup with the Customer. • Develop and submit a Trip Report to the Customer. Professional Services Engineer (if applicable) The Professional Services Engineer is engaged on projects that include integration between Motorola evidence management system and the Customer’s third-party software application. Their responsibilities include: • Delivery of the interface between Motorola evidence management system and the Customer’s third-party software (e.g. CAD). • Work with the Customer to access required systems/data. Application Specialist (if applicable) The Application Specialist will work with the Customer Project Team on system provisioning and education. The Application Specialist’s responsibilities include but are not limited to: • Deliver provisioning education and guidance to the Customer for operating and maintaining their system. • Provide product education as defined by this SOW and described in the Education Plan. Technical Trainer / Instructor The Technical Trainer / Instructor provides training on-site or remote depending on the training topic and deployment services purchased. Customer Support Services Team The Customer Support Services Team will provide on-going support to the Customer following Go-Live and final acceptance of the project. Customer Project Roles and Responsibilities Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 11   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Project Manager The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s list of responsibilities include the following: • Communicate and coordinate with other project participants. • Manage the Customer P roject Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities. • Maintain project communications with the Motorola PM. • Identify the tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to the Motorola PM. • Approve a deployment date offered by Motorola. • Review the Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor the project to ensure resources are available as required. • Attend status meetings. • Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date. • Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the proj ect, including one or more representatives from the IT department. • Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola pers onnel with access to all Customer facilities where system equipment is to be installed. Temporary identification cards are to be issued to Motorola personnel, if required for access. • Ensure remote network connectivity and access for Motorola resources. • Assume the responsibility for all fees pertaining to licenses, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service. • Ensure a safe work environment for Motorola personnel. • Identify and manage project risks. • Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt. IT Support IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN, server and client infrastructure. IT Support must be familiar with connectivity to internal, external and third- party systems where the proposed system will interface. The IT Support Team responsibilities include but are not limited to: • Participate in delivery and training activities to understand the software, interfaces and functionality of the system.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 12   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Participate along with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training. • Authorize global provisioning decisions and be the Point of Contact POC) for reporting and verifying problems. • Maintain provisioning. • Implement changes to Customer infrastructure in support of the proposed system. Video Management Point of Contact (POC) The Video Manager POC will educate officers on digit al media policy, participate in Discovery tasks, and complete the Video Management Administration training. Subject Matter Experts (SMEs) SMEs are a core group of users involved with the analysis, training and provisioning process, including making decisions on global provisioning. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on provisioning, workflows, and department policies related to the proposed system. Training POC The Training POC will act as the course facilitator and is considered the Customer’s educational monitor. The Training POC will work with the Motorola team when policy and procedural questions arise. They will be responsible for developing any agency specific training material(s) and configuring new users on the Motorola Learning eXperience Portal (LXP) system. This role will serve as the first line of support during Go-Live for the Customer’s end users. General Customer Responsibilities In addition to the Customer responsibilities listed above, the Customer is responsible for the following (if applicable): • All Customer-provided equipment, including third-party hardware and software needed for the proposed s ystem but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, etc. • Configure, test, and maintain third-party system(s) the Customer will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system. • Coordinate and facilitate communication between Motorola and Customer third-party vendor(s) as required. • Third -party installers must be certified through Motorola LXP for remote or in person installation training. The Customer will be responsible for work performed by non-certified installers. • Upgrades to Customer’s existing system(s) in order to support the proposed system. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system. Motorola strongly recommends working with the Motorola P roject Team to understand the impact of such upgrades prior to taking action. • Active participation of Customer SMEs during the course of the project. • Electronic versions of any documentation associated with business processes identified. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customer- provided remote conferencing tool.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 13   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s). NETWORK AND HARDWARE REQUIREMENTS The following requirements must be met by the Customer prior to Motorola installing the proposed system: • Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide Virtual Private Network (VPN) remote access for Motorola personnel to configure the system and conduct diagnostics. • Provide Internet access to server(s). • Provide devices such as workstations, tablets, and smartphones with Internet access for system usage. Chrome is the recommended browser for optimal performance. The workstations must support MS Windows 11 Enterprise. • Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support. • Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and network requirements. • Ensure required traffic is routed through Customer’s firewall. PROJECT PLANNING A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation. PROJECT PLANNING SESSION A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key elements of the project and expectations of each other. Dependent upon solutions purchased, the agenda will typically include: • A high level review of the following project elements: - Contract documents. - A summary of contracted applications and equipment as purchased. - Customer’s involvement in project activities to confirm understanding of scope and required time commitments. - A high level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors. • Determine Customer location for Motorola to ship their equipment for installation. Motorola Responsibilities • Schedule the remote Project Planning Session.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 14   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success. • Provide the initial Project Schedule. • Baseline the Project Schedule. • Review Motorola’s delivery approach and its reliance on Customer-provided remote access. • Document mutually agreed upon Project Kickoff Meeting Agenda. • Request user information required to establish the Customer in the Motorola LXP. Customer Responsibilities • Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success. • Acknowledge the mut ually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting. Motorola Deliverables • Project Kickoff Meeting Agenda. PROJECT KICKOFF Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for successful implementation of the solution. Note – The IT Questionnaire is completed during the pre-sales process and prior to Contract award. The IT Questionnaire is given to Motorola at time of offer acceptance. Delay in completing the IT Questionnaire will delay shipment of equipment. Motorola Responsibilities • Review Contract documents including project delivery requirements as described in this SOW . • Discuss the deployment start date and deliver t he Deployment Checklist. • Discuss vehicle equipment installation activities and responsibilities. • Discuss equipment inventory process. • Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW. • Review res ource and scheduling requirements. • Discuss Motorola remote system access requirements (24-hour access to a secured two-way Internet connection through the Customer’s firewall for the purposes of deployment and maintenance). • Discuss and deliver the Business Process Review (BPR) Workbook. • Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Discuss the LXP training approach. • Provide designated Customer administrator with access to LXP. • Review and agree on completion criteria and the process for transitioning to support. Customer Responsibilities • Provide feedback on project delivery requirements . • Review the Deployment Checklist. • Review the roles of project participants to identify decision-making authority .      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 15   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Provide VPN access to Motorola personnel to facilitate delivery of services described in this SOW. • Validate non-disclosure agreements, approvals, and other related items are complete when applicable. • Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities . • Provide Motorola with names and contact information to the designated LXP Administrator(s). Motorola Deliverables • Project Kickoff Meeting Minutes. • BPR Workbook. • Deployment Checklist. DISCOVERY TELECONFER ENCE During the Discovery Teleconference, Motorola will meet with the Customer to define system configuration, as well as, agency recording and retention policies. This information will be documented in the Business Process Review (BPR) Workbook, which is used as a guide for configuration and provisioning decisions. Motorola Responsibilities • Facilitate Discovery Teleconference(s). • Review and complete BPR Workbook with the Customer. • Confirm Customer-provided configuration inputs . Customer Responsibilities • Gather and review information required to complete the BPR Workbook during the Discovery Teleconference. • Schedule Customer Project Team and SMEs to attend the Discovery Teleconference. SMEs should be present to weigh-in on hardware, software and network components. Customer attendees should be empowered to convey policies and make modifications to policies as necessary. • Return completed BPR Workbook no more than five (5) business days after the conclusion of the Discovery Teleconference. Motorola Deliverables • Completed BPR Workbook. PROJECT EXECUTION EQUIPMENT PROCUREMEN T AND INSTALLATION Motorola will procure contracted equipment as part of the ordering process. The equipment will be configured with a basic profile in line with the information provided by the IT Questionnaire or Discovery Teleconference to enable installation and configuration of the system. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the equipment, which includes but is not limited to: • Power • Heating/Cooling • Network Connectivity • Access and Security • Conduit and Cabling      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 16   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D If Motorola and/or its subcontractors are responsible for the installation, the responsibilities outlined below will apply to Motorola and the Customer. Motorola Responsibilities • Procure contracted equipment and ship to the Customer's designated location. • Inventory equipment after arrival at Customer location. • Install backend equipment (server) in the Customer's designated area. • Conduct a power-on test to validate the installed hardware and software are ready for configuration. • Verify remote connection to equipment . • If applicable, for an on-site deployment, Motorola will be responsible for verifying the body -worn camera Transfer Stations are connected to the Customer’s network. The Customer is responsible for ensuring Motorola has the correct IP address(es) for configuring the Transfer Stations, and the Customer’s network is operational. • If applicable, install Access Point(s) (APs). • If applicable, verify APs are properly installed and connected to the network. • Provide a Trip Report outlining the activities completed during installation. Customer Responsibilities (if applicable) • Procure Customer-provided equipment and make it available at the installation location. • Confirm the server room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.). • Verify the server is connected to the Customer’s network. • Provide, install, and maintain antivirus software for server(s) and/or workstation(s). • Enable outgoing network connection (external firewall) to the CommandCentral cloud by utilizing the Customer’s Internet connection. • If applicable, install Customer-supplied Access Point(s) (APs). • If applicable, verify APs are properly installed and connected to the network. • For remote deployments, the Customer is responsible for verifying the body -worn camera Transfer Stations are connected to their network. • Confirm access to installed software on Customer-provided workstation(s). • For body -worn cameras, the Customer will verify whether the Transfer Station(s) are connected to their network. If the Customer and/or its subcontractors are responsible for the installation, the responsibilities outlined below will apply to Motorola and the Customer. Motorola Deliverables • Contracted Equipment. • Equipment Inventory. In-Car Video System (if applicable) The Motorola-certified ins taller will complete the installation of the in-car video (ICV) system(s) in Customer- provided vehicle(s) per Motorola installation guidelines. The installer may also be responsible for installing cellular routers or WiFi radios inside the vehicle(s) for wireless upload of video to the Customer’s evidence management system.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 17   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Note – The Pricing Page will reflect in-car video installation services by Motorola if Motorola is responsible for the vehicle installations. Motorola Responsibilities • Setup server for ICV digital video recorder (DVR) configuration. • Create configuration USB used to complete ICV hardware installation. • Travel to the Customer site to conduct on-site installation activities. • Complete ICV configuration on a single vehicle and validate the configuration with the Customer. • Receive Customer approval to proceed with remaining ICV configurations . • Complete remaining contracted vehicle installations. • Test a subset of completed ICV hardware installations. • Complete installation of cellular modem and confirm placement of antenna mounting with Customer. • Install Customer-provided SIM card into cellular modem and connect modem to ICV system. • Install Car Detector Mobile MDC Software on Customer-provided mobile data terminal (MDT) within the vehicle. • Configure MDC Network Card. Customer Responsibilities • Provide Motorola with remote connection and access credentials to complete ICV hardware installation. • Notify Motorola of the vehicle installation location. • Coordinate and schedule date and time for vehicle installation(s). • Make ICV hardware available to Motorola for installation in accordance with the vehicle installation schedule. • Provide cellular SIM Card for Internet connectivity to installer at time of vehicle installation. Motorola Delivera bles • Complete Functional Validation Plan as it applies to the proposed solution. NOTE - The Customer is responsible for having all vehicles and devices available for installation per the Project Schedule. All cellular data fees and Internet connectivity charges are the responsibility of the Customer. If applicable, for license plate recognition (LPR) installations, an MDT is required for all vehicles. Motorola is not responsible for any delays associated with the Customer fulfilling their obligations per this SOW. Body Worn Camera Configuration (if applicable) The Transfer Station will be utilized to configure each body -worn camera according to the Business Process Review. In order for this process to be successfully completed, the Transfer Station must be c onnected to the evidence management system. Motorola Responsibilities • Configure Transfer Station(s) for connectivity to the evidence management system. • Verify the Transfer Station(s) is configured properly and connected to the network. • Configure body -worn camera(s) within the evidence management system. • Check out body -worn camera(s) and create a test recording. • Verify completion of upload from body -worn camera(s) after it is docked back in a Transfer Station or USB dock.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 18   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Install and provide a demonstration of client software as part of the same on-site engagement as Go-Live, unless otherwise outlined in this SOW . Customer Responsibilities • Select physical location(s) for Transfer Station(s). • Provide and install workstation hardware. • Complete installation of client software on remaining workstations and mobile devices. • Validate functionality of components and solution utilizing the Deployment Checklist . • Provide Motorola remote connection information and necessary credentials. If the body -worn camera(s) and Transfer Station(s) are part of a remote deployment, the following responsibilities will apply to Motorola and the Customer. License Plate Recognition Commissioning (if applicable) This section highlights the responsibilities of Motorola and the Customer when an in-car video system interfaces with the Law Enforcement Archival Report Network (LEARN or PlateSearch) database. Motorola Responsibilities • Create a Customer account in the LEARN system with user(s) emails. • Verify the Customer has installed and launched the Vigilant Car Detector Mobile Software per the Vigilant LEARN Quickstart Guide. • Provide Mobile LPR - Officer Safety Basic and Advanced Pre-Installation Checklist. • Provide Agency Manager with Training Materials and Car Detector Mobile MDC software ins tallation guide. • Advise Agency Manager of different options available to add new users. • Confirm Agency Manager is aware of registration required for Hotlists. • Confirm Agency Manager understands how to set up data-sharing. Customer Responsibilities • Identify the Agency Manager. • Register to receive access to Hotlist. SOFTWARE INSTALLATION AND CONFIGURATION Motorola will install VideoManager Evidence Library (EL) software on a specified number of workstations dictated by the Contract. The Customer will be responsible for installing the software on the remaining workstations. Provisioning of VideoManager EL software will be done in accordance with the information contained in the BPR Workbook. Installation of VideoManager EL software consists of the following act ivities: • If applicable, delivery and installation of server hardware. • Network discovery. • Operating system and software installation. • Onboarding user / group identity set up. • Provide access to the application.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 19   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D VideoManager EL (if applicable) The VideoManager EL software is an on-premise solution that requires an onsite server and supports both body worn cameras and in-car video systems. Motorola Responsibilities • Install software on a specified number of customer workstations / mobile devices . • Use information provided in the BPR Workbook to configure VideoManager EL software. • Test software using applicable portions of the Functional Validation Plan. • Provide instruction on client software USB utility. Customer Responsibilities • Provide a network environment that conforms to the requirements presented in the Solution Description. • Procure and install server and storage hardware at desired location in accordance with Solution Description requirements. • Perform a power on test with Motorola. • Provide assigned Motorola System Administrator with access to SQL database for installation purposes (Motorola’s access will be revoked upon conclusion of the installation). • If applicable, for Active Directory integration, provide domain user (service account), security group (for application administrators including service account), and domain read access. • Provide workstation and/or mobile device hardware in accordance with specifications listed in the Solution Description. • Complete online training. • Complete installation of client software on remaining workstations and/or mobile devices. VideoManager ELC (if applicable) VideoManager ELC software is a cloud solution that does not require an onsite server and supports both body - worn cameras and in-car video systems. Motorola Responsibilities • Use information provided in BPR Workbook to configure VideoManager ELC software. • Create users, groups, and setup permissions. • Create event categories. • Set retention policies. • Test software using applicable portions of the Functional Validation Plan. • Ensure training POC can access the system. Customer Responsibilities • Verify traffic can be routed through Customer’s firewall and reaches end user workstations. CloudConnect Installation and Configuration Motorola Responsibilities • Verify remote access capability. • Remotely configure CloudConnect Virtual Machine within the Cloud Anchor Server. • Configure network connectivity and test connection to the CloudConnect Virtual Machine.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 20   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D • Provide Customer with the information for setting up the IPSEC tunnel. • Create an IPSEC tunnel. Customer Responsibilities • Provide Motorola with two static IP addresses, corresponding subnet masks/default gateway, and available NTP and DNS IP to the components. • Confirm with Motorola the network performance requirements are met. • Configure firewall to allow traffic from IPSEC tunnel. Completion Criteria • CloudConnect Virtual Machine configuration is complete. CommandCentral Evidence (if applicable) Motorola will work with the Customer to determine best industry practices, c urrent operations environment, and subsystem integration to ensure the optimal configuration of your CommandCentral Evidence solution. Motorola Responsibilities • Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Act ive Directory data. • Guide the Customer in the configuration of CommandCentral Evidence. Customer Responsibilities • Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral Evidence provisioning. • Respond to Motorola’s inquiries regarding users, groups and agency mapping to CommandCentral Evidence. • Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola. DATA MIGRATION SERVI CES (IF APPLICABLE) The Customer is responsible for partitioning data to be converted from a legacy or on-prem evidence management system to an on-cloud solution as part of this offer. The Customer will have ten (10) business days to provide feedback after Motorola validates the migrated data. If feedback is not received on or before ten (10) business days, Motorola will assume the migration is complete. Motorola Responsibilities • Receive access to Customer video data. • Perform contracted data migration and validation. Customer Responsibilities • Provide remote access to partitioned data to be migrated. • Validate migrated dataset and provide Motorola with feedback within ten (10) business days. Completion Criteria • A migrated dataset as defined in the Contract.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 21   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D DEMS INTEGRATIONS AND THIRD-PARTY I NTERFACES (IF APPLICABLE) The integration between Motorola’s evidence management system and the Customer’s third-party system may consist of an iterative series of activities depending upon the complexity with accessing the third-party system. Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s). Motorola Responsibilities • Develop interface(s) in accordance with the Solution Description. • Establish and validate connectivity between Motorola and third-party systems. • Configure interface(s) to support the functionality described in the Solution Description. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the applicable system. Customer Responsibilities • Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the evidence management system. • Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts. • Provide network connectivity between evidence management system and the third-party system(s). • Provide information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided within 10 business days of the Interface Engagement Meeting. NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or a non-functional interface. By providing Motorola with this information early in the deployment process, will put us in the best position to mitigate these potential issues . If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software. SYSTEM TRAINING The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote). Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Education Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format. ONLINE TRAINING (IF APPLICABLE) Online training is made available to the Customer through Motorola’s LXP. This subscription service provides customers with unlimited access to our online training content and provides users with the flexibility of learning the content at their own pace. Training content is added and updated on a regular basis to keep information current. Through LXP, a list of available online training courses, Motorola User Guides, and Training Material are accessible in electronic format.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 22   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Motorola Responsibilities • Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of LXP for the Customer. • Configure a Customer-specific portal view. • Organize content to align with the Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During on boarding, assist the Customer with LXP usage. • Create and maintain user role Learning Paths defined by the Customer. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content. • Provide instruction to Customer LXP Administrator on building groups. Customer Responsibilities • Provide user information for the initial creation of accounts. • Complete LXP Administrator training. • Ensure network and Internet connectivity for Customer access to LXP. • Customer's primary LXP Administrator is required to complete the following self-paced training: LXP Introduction (LXP0001), LXP Primary Site Administrator Overview (LXP0002), and LXP Group Administrator Overview (LXP0003). • Advise users on the availability of training through LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Build groups as needed. • Request additional subscriptions to access LXP by providing user credential information. INSTRUCTOR-LED TRAINING (ON-SITE AND REMOTE, IF APPLICABLE) Instructor-led c ourses are based on products purchased and the Customer’s Education Plan. Motorola Responsibilities • Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the Education Plan. • Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training. Customer Responsibilities • Supply classroom(s) based on the requirements listed in the Education Plan. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content. • Facilitate training of all Customer end users in accordance with the Customer’s Education Plan. Motorola Deliverables • Electronic versions of User Guides and training materials. • Attendance rosters.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 23   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D PROJECT GO-LIVE, CLOSURE, AND HAND OVER TO SUPPORT Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the ST demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use and training has been delivered or made available to the Customer. Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializ es a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support. Motorola Responsibilities • Provide the Customer with Motorola Technical Support engagement process and contact information. • Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support. • Ensure Deployment Checklist is complete. • Obtain Customer signature on the System Acceptance Certificate. • Provide Customer survey upon closure of the project. Customer Responsibilities • Provide signatory approval on the System Acceptance Certificate signifying project closure. • Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support. • Engage Technical Support as needed. Motorola Completion Criteria Provide Customer with survey upon closure of the project.      QUOTE-2212946     Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  Page 24   DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Purchase Order Checklist Purchase Order Checklist Marked as PO/ Contract/ Notice to Proceed on Company Letterhead (PO will not be processed without this) PO Number/ Contract Number PO Date Vendor = Motorola Solutions, Inc. Payment (Billing) Terms/ State Contract Number Bill-To Name on PO must be equal to the Legal Bill-To Name Bill-To Address Ship-To Address (If we are shipping to a MR location, it must be documented on PO) Ultimate Address (If the Ship-To address is the MR location then the Ultimate Destination address must be documented on PO ) PO Amount must be equal to or greater than Order Total Non-Editable Format (Word/ Excel templates cannot be accepted) Bill To Contact Name & Phone # and EMAIL for customer accounts payable dept Ship To Contact Name & Phone # Tax Exemption Status Signatures (As required)     DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D 1ESSENTIAL SERVICE FOR V700 BODY WORN CAMERA DEVICE (NORTH AMERICA) This Statement of Work (“SOW”)is subject to the terms and conditions of the Motorola Solutions Service Agreement or other applicable agreement in effect between the parties (“Agreement”).The terms of this SOW are an integral part of an Agreement with the Customer to which this SOW is appended and is made a part thereof by this reference.In the event of a conflict between the terms and conditions of an Agreement and the terms and conditions of this SOW,this SOW will control the inconsistency only.This SOW applies to the Device(s) specifically named in the Agreement. 1.1.DESCRIPTION OF SERVICES AND OBLIGATIONS The term “Customer”refers to any end-user who has a purchase agreement with Motorola Solutions. Essential Service provides either three (3)or five (5)years of coverage,as selected by the Customer,and includes: ●Remote Technical Support ●Software Maintenance ●Software Enhancements ●Hardware Repair for manufacturing defects Motorola Solutions includes three (3)years of Essential Service with each Body Worn Camera (BWC)device purchase,with optional service upgrades to extend and/or provide additional coverage for the device. 1.2.ESSENTIAL SERVICE 1.2.1.Remote Technical Support Remote Technical Support is provided for device issues related to software and/or hardware that require troubleshooting expertise.Motorola Solutions’System Support Center (SSC)and Technical Support Operations (TSO)center are staffed with highly trained technologists who specialize in the diagnosis and resolution of product issues.Motorola Solutions’SSC and TSO are continuously monitored against stringent,industry recognized incident and problem management processes. Motorola Solutions will respond to calls,e-mails,and web portal submissions during normal support hours,five (5) business days per week,excluding holidays,and weekends.In addition,Customers may contact the Motorola Service Desk and a Motorola Solutions representative will log a technical request on Motorola Solutions’Case Management System. 1.2.1.1 Technical Problem Isolation,Analysis and Resolution. A Motorola Solutions representative or technologists will: ●Work to isolate the problem/issue ●Analyze and determine the cause of the problem/issue ●Work to achieve problem/issue resolution Page 1    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D 1.2.2.Software Maintenance Software maintenance is important for ensuring device performance and operation.Essential Service provides the Customer with access to the latest available Body Worn Camera (BWC)device operating system (OS)software, device firmware,and application software.Device software releases maintain the device software performance such that the Device operates in accordance with its specifications and documented functionality,and is aligned with the applicable Motorola Solutions infrastructure platform lifecycle.Each release may include bug fixes, security patches,and/or new feature activation enablements. Configuration of the Body Worn Camera (BWC)device is made possible through the use of the VideoManager EL On-Premise,or VideoManager EL Cloud,solution. Access to software updates will remain available until the expiration of the initial term of the Essential Service Package.Upon expiration of the initial Essential Service term,availability of software updates will terminate, unless the Customer renews Essential Service. 1.2.3.Software Enhancements Software Enhancements are included with all BWC devices that have a valid Essential Service Package.Software Enhancements may include,or introduce,new device features,functionality,or capabilities,that were not available at time of device purchase.Availability of software enhancements depends on the device hardware and software capability to work with the new enhancements.Certain enhancements,not included with Essential Service Packages,may only be available as an additional purchase. Motorola Solutions,at its discretion,reserves the right to add new software enhancements,or remove existing software enhancements,from any of its Essential Service Package.Please contact your Motorola Solutions Sales associate,or visit the Motorola Solutions’Web portal,for additional information regarding device features and capabilities. Software Enhancements for the device will be continuously available until the expiration of the initial term of the Essential Service Package.Upon expiration of the initial term of Essential Service,availability of Software Enhancements will terminate,unless the Customer renews Essential Service. 1.2.4.Device Hardware Repair Essential Service provides the Customer with repair services at a Motorola Solutions owned and operated, supervised,or certified Repair Center that employs the latest test equipment and original or certified replacement components used in the manufacturing of the BWC device.Device Hardware Repair provides the Customer with repair services for internal and external device components that are damaged as a result of manufacturing defects and defects due to normal wear and tear.With this Service,the device is repaired to ensure full compliance with its specifications,as published by Motorola Solutions at the time of delivery of the original device via: ●Repairs,adjustments and restorations,if appropriate,of any device that malfunctions while being used within the operational and environmental parameters specified by Motorola Solutions. ●Device updates,if applicable,as may be released,from time to time,by Motorola Solutions in accordance with an Engineering Change Notice. Page 2    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D At the discretion of Motorola Solutions,if the device is considered “un-repairable”,for technical or economic reasons,Motorola will replace the device with a new or refurbished device. 1.2.5.Essential Software Service If for any reason the Customer declines or chooses to exclude the hardware repair option that is included with the three (3)year Essential Service Package,the Customer will automatically default to,and be entitled to,three (3) years of Essential Software Service and one (1)year of hardware repair against manufacturing defects,as covered by the standard product warranty. Essential Software Service provides three (3)years of coverage and includes: ●Remote Technical Support ●Software Maintenance ●Software Enhancements 1.2.6.Scope of Products or Services included Essential Service,and optional Service upgrades,are currently available for all V700 Body Worn Camera devices. Check with your Motorola Solutions’Sales representative if you have a question about the eligibility of your device. 1.3.MOTOROLA SOLUTIONS RESPONSIBILITIES Software Release Availability.Motorola Solutions will provide access to the latest BWC device software and firmware releases via the VideoManager EL On-Premise,or VideoManager EL Cloud,solution.For customers using the VideoManager EL Cloud,software and firmware upgrades will occur automatically when the Body Worn Camera device connects to the agency’s VideoManager EL Cloud instance.If using the VideoManger EL On-Premise solution,the on-prem server will periodically connect to the VideoManager EL Cloud database to check for new software and firmware versions,download the latest version,and apply the new software and/or firmware automatically to the BWC device when it connects to the server. Software Release Notes.Motorola Solutions may,from time to time,provide release notes for the BWC Device software release.Information regarding training material will be posted on the Learning Experience Portal (LXP) at https://learning.motorolasolutions.com Hardware Repair.Motorola Solutions will provide repair or replacement of a device,at its option,with a five (5) business day in-house turnaround time,provided the device is delivered to the repair center by 9:00 a.m.(local repair center time),and replacement parts,components,and/or devices are available.Business days do not include holidays or weekends.Repair may include the replacement of parts,or boards with new parts or complete boards or,at Motorola Solutions’option,with functionally equivalent,reconditioned parts,boards,or with a new or refurbished replacement device.All replaced parts,boards or devices will become the property of Motorola Solutions.Turnaround time represents the time a product spends in the repair process;it does not include time in transit,including customs clearance. LTE/4G Service.Motorola Solutions supports the operation of the V700 BWC device on multiple approved LTE/4G Carrier Networks.Based on the Customer’s selection of a Carrier during the initial ordering process, Page 3    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Motorola Solutions will install,in the device,the Customer ’s selected Carrier SIM,before the device is shipped to the Customer.The Customer is responsible for contacting the Carrier and activating the LTE/4G data service. Shipping.For devices repaired under Essential Service,Motorola Solutions will provide one-way shipping,from an Authorized Motorola Repair Center to the Customer.The Customer is responsible for the shipping method and any shipping costs incurred when returning the faulty device to an Authorized Motorola Solutions repair center. Based on the country of purchase,Motorola Solutions may also cover,or include,two-way shipping for the damaged or defective device.Eligibility for two-way shipping will be confirmed during the repair submission process. 1.4.CUSTOMER RESPONSIBILITIES Serial Numbers.If device orders are submitted via Motorola Solutions’Partner Hub,OCC,or CPQ ordering systems,the hardware serial number(s)for three (3)year Essential Service and Essential Software,as well as five (5)year Essential Service,and three (3)and five (5)year Essential Service with Accidental Damage and Advanced Replacement,will be automatically captured and included in the Service Agreement. If five (5)year Essential Service or three (3)and five (5)year Essential Service with Accidental Damage and Advanced Replacement is purchased within 90 days of device shipment,the Customer must provide a complete list,preferably in electronic format,or by completing a Service Order Form (SOF),of all hardware serial numbers to be covered under the Agreement. Initiating Repair.When initiating a repair,the Customer must contact Motorola Solutions to obtain a Return Material Authorization (RMA)number for each faulty BWC device.The Customer can submit a repair,and request an RMA,via the Partner Hub Portal,or by contacting the Motorola Solutions’Service Desk.If two-way shipping is included,the customer can generate a shipping label via Partner Hub,or by contacting the Motorola Solutions Service Desk.The Return Material Authorization (RMA)must be included with the device when shipped to the Authorized Motorola Repair Center. ●Only the BWC device should be returned for repair.The battery must be removed before shipping the device to a Motorola Solutions Repair Center. ●Device accessories should not be included when returning a device to a Motorola Solutions Repair Center for repair.Accessories include batteries,chargers or charging stations,cables,mounts,and clips. ●The SIM card must remain in the device,and intact,when the device is shipped to a Motorola Solutions Repair Center.If the SIM card is removed,or if any evidence of SIM card tampering is found,including disassembling of the device,the warranty will be null and void. Motorola Solutions is not responsible for any accessories,or device batteries,that are shipped with the device for repair. Device software releases.The Customer will be responsible for updating each eligible BWC device with the latest available software and/or firmware,and of advising users of any operational changes that may have been introduced as a result of the new software or firmware. LTE/4G Service.The Customer is responsible for selecting a Motorola Solutions approved LTE/4G Carrier/Provider during the initial ordering process,and for contacting the Carrier and activating LTE service for the device.The Customer is solely responsible for all financial obligations with the selected LTE Carrier. Page 4    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D WiFi Connectivity.The Customer is responsible for providing all WiFi connectivity to the device. Removing Customer Data.The Customer is responsible for removing,from the device,any data,video,or other information that the Customer wishes to retain or destroy,prior to sending the device to a Motorola Solutions Repair Center for repair. Motorola Solutions may provide a Video Evidence Recovery Service for the BWC device,as an additional charge. Video Evidence Recovery is a best effort service that is dependent on the condition of the device.This service,if applicable,will have a separated Agreement,with Terms and Conditions,outside the scope of this Statement of Work (SOW).Please contact your Motorola Solutions Representative for more information regarding the Video Evidence Recovery Service. 1.5.ESSENTIAL SERVICE LIMITATIONS AND RESTRICTIONS Customer will incur additional charges at the prevailing rates for any of the following activities,which are not covered under this Agreement: ●Replacement of consumable parts or accessories,as defined by product,including but not limited to batteries, cables,mounts,or clips. ●Repair of problems caused by natural or manmade disasters,including but not limited to fire,theft and floods that would cause internal or external component damage or destruction. ●Repair of problems caused by third parties’Software,accessories or peripherals not approved in writing by Motorola Solutions for use with the device. ●Repair of problems caused by using the device outside of the product’s operational and environmental specifications,including improper handling,carelessness or reckless use,or repaired by a third party. ●Repair of problems caused by unauthorized alterations or attempted repair. ●Non-remedial work,including but not limited to administration and operator procedures,reprogramming,and operator or user training. ●Problem determination and/or work performed to repair or resolve issues with non-covered products;for example,any hardware or software products not specifically listed on the service order form. ●Any file or video backup or restoration. ●Completion and test of incomplete application programming or system integration if not performed by Motorola Solutions and specifically listed as covered. ●Use of Software or Firmware releases,except as provided for under the responsibilities outlined in this document. ●Accidental damage,chemical or liquid damage,or other damage caused outside of normal device operating specifications,unless the Customer has purchased the optional Essential Service with Accidental Damage and Advanced Replacement package. ●Cosmetic imperfections that do not affect the functionality of the device. Where a Body Worn Camera device is submitted for repair that is outside the scope of Service,such repair may be quoted by Motorola Solutions for additional cost in accordance with Motorola Solutions’standard Time and Materials (T&M)rates and terms and conditions.Motorola Solutions will notify the Customer of any incremental charges related to the aforementioned exclusions prior to completing the repair and said repair will be subject to acceptance of the quotation by the Customer. Software support for unauthorized modifications,or other misuse of the device software,is not covered under this Agreement. Page 5    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Access to the software and firmware releases for updating the device under this SOW is available only for the device named in the Agreement.Software updates to any additional devices are expressly excluded and prohibited.Notwithstanding the foregoing,Motorola Solutions may,at its sole discretion,include coverage for other devices. Any implementation tools not required to support the device software and firmware updates are excluded from coverage. 1.6.MOTOROLA SOLUTIONS IS NOT OBLIGATED TO PROVIDE SUPPORT FOR ANY DEVICE: ●That has been repaired,tampered with,altered or modified (including the unauthorized installation of any software)—except by Motorola Solutions authorized service personnel. ●That has been subjected to unusual physical or electrical stress,abuse,or forces or exposure beyond normal use within the specified operational and environmental parameters set forth in the applicable product specification. ●If Customer fails to comply with the obligations contained in the product purchase agreement and/or the applicable software license agreement and/or Motorola Solutions terms and conditions of service. 1.7.ESSENTIAL SERVICE WITH ACCIDENTAL DAMAGE REPAIR AND ADVANCED REPLACEMENT 1.7.1.Description of Services and Obligations Accidental Damage coverage is an optional,prepaid service that adds coverage for accidentally damaged BWC devices.Accidental Damage coverage must be purchased together with,or within 90 days of,a qualifying Motorola Solutions device purchase.This three (3)or five (5)year service offer reduces unexpected expenses related to the repair of the device.Accidental Damage and Advanced Replacement coverage includes all services provided under Essential Service,plus additional coverage for Accidental Damage and Advanced Replacement of the damaged device. Examples of repairs covered under Accidental Damage include: ●Electrical repair for failures caused by accidental water or chemical damage ●Electrical repair for accidental internal damage ●Replacement of accidentally cracked or broken housings. ●Replacement of accidentally cracked or broken camera lens or displays. ●Replacement of accidentally cracked or broken or missing buttons,knobs,or keypads Repair or Replacement.Motorola Solutions will provide repair or replacement of a BWC device,at its option, with a five (5)business day in-house turnaround time,excluding weekends and holidays,provided the device is delivered to the repair center by 9:00 a.m.(local repair center time),and replacement parts,components,and/or devices are available.Repair may include the replacement of parts,or boards with new parts or complete boards or,at Motorola Solutions option,with functionally equivalent,reconditioned parts,boards,or with a new replacement or refurbished device.All replaced parts,boards or devices will become the property of Motorola Solutions.Turnaround time represents the time a product spends in the repair process;it does not include time in transit,including customs clearance. Serial Numbers.If the Accidental Damage Service is purchased with the device,in the same order,using Motorola Solutions’Partner Hub Portal,OCc,or CPQ when ordering,the hardware serial number(s)are Page 6    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D automatically captured and included in the Service Agreement.If Accidental Damage Service is purchased within 90 days of device shipment,the Customer must provide a complete list,preferably in electronic format,or by completing a Service Order Form (SOF),of all hardware serial numbers to be covered under the Agreement. Initiating Repair.When initiating a repair,the Customer must contact Motorola Solutions to obtain a Return Material Authorization (RMA)number for each faulty BWC device.The Customer can submit a repair,and request an RMA,via the Partner Hub Portal,or by contacting the Motorola Solutions’Service Desk.If two-way shipping is included,the customer can generate a shipping label via Partner Hub,or by contacting the Motorola Solutions Service Desk.The Return Material Authorization (RMA)must be included with the device when shipped to the Authorized Motorola Repair Center. ●Only the BWC device should be returned for repair.The battery must be removed before shipping the device to a Motorola Solutions Repair Center. ●Device accessories should not be included when returning a device to a Motorola Solutions Repair Center for repair.Accessories include batteries,chargers or charging stations,cables,mounts,and clips. ●The SIM card must remain in the device,and intact,when the device is shipped to a Motorola Solutions Repair Center.If the SIM card is removed,or if any evidence of SIM card tampering is found,including disassembling of the device,the warranty will be null and void. Motorola Solutions is not responsible for any accessories,or device batteries,that are shipped with the device for repair. Advanced Replacement.Under Accidental Damage and Advanced Replacement Service,Motorola Solutions will provide Advanced Replacement for the damaged device.Motorola Solutions will ship a new or refurbished replacement device to the Customer within two (2)business days of receiving the Customer repair request, subject to availability of replacement devices.Business days do not include weekends or holidays. The Customer must return the defective or damaged device to a Motorola Solutions Repair Center within 60 days after receiving the replacement device.Failure to return the damaged device to Motorola Solutions will result in an additional Customer charge for the replacement device. When returning a device for Advanced Replacement,device accessories should not be included.Accessories include batteries,chargers or charging stations,cables,mounts,and clips. Motorola Solutions is not responsible for any accessories that are shipped with the device. 1.8.ACCIDENTAL DAMAGE AND ADVANCED REPLACEMENT LIMITATIONS AND RESTRICTIONS Customer will incur additional charges at the prevailing rates for any of the following activities,which are not covered under this Agreement: ●Replacement of consumable parts or accessories,as defined by product,including but not limited to batteries, chargers,charging stations,mounts,and clips. ●Repair of problems caused by natural or manmade disasters,including but not limited to fire,theft and floods that would cause internal or external component damage or destruction. ●Repair of problems caused by third parties’Software,accessories or peripherals not approved in writing by Motorola Solutions for use with the device. ●Repair of problems caused by using the device outside of the product’s operational and environmental specifications,including improper handling,carelessness or reckless use,or repair by a third party. Page 7    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D ●Repair of problems caused by unauthorized alterations or attempted repair. ●Non-remedial work,including but not limited to administration and operator procedures,reprogramming,and operator or user training. ●Problem determination and/or work performed to repair or resolve issues with non-covered products;for example,any hardware or software products not specifically listed on the service order form. ●Any file or video backup or restoration. ●Completion and test of incomplete application programming or system integration if not performed by Motorola Solutions and specifically listed as covered. ●Use of Software or Firmware releases except as provided for under the responsibilities outlined in this document. There is a maximum limit of one (1)Body Worn Camera device repair,per contract year,for Essential Service with Accidental Damage and Advanced Replacement. Where ongoing “Accidental Damage”repair is deemed by Motorola Solutions to be excessive,systemic,or the result of device mishandling,the Customer may be subject to an additional charge.Should the accidental damage continue unabated,the Customer will incur repair charges at Motorola Solutions’discretion and prevailing charges for devices deemed by Motorola Solutions to have been damaged through improper handling,carelessness or reckless use. Page 8    QUOTE-2212946      Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.  DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Holder Identifier : 7777777707070700077763616065553330742715666224545707750214441737121072651644144331020726351310041303007326135732572310077441042472757550767734373167551307633513540557021077727252025773110777777707000707007 6666666606060600062606466204446200622200606004200006002204262260002060022262602400220620200404026200206200204262042000060000260622620020620220406226002006220004240042202066646062240664440666666606000606006Certificate No :570100376417CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 06/28/2023 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. PRODUCER Aon Risk Services Central, Inc. Chicago IL Office 200 East Randolph Chicago IL 60601 USA PHONE (A/C. No. Ext): E-MAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # (866) 283-7122 INSURED 19437Lexington Insurance CompanyINSURER A: 23035Liberty Mutual Fire Ins CoINSURER B: 42404Liberty Insurance CorporationINSURER C: INSURER D: INSURER E: INSURER F: FAX (A/C. No.):(800) 363-0105 CONTACT NAME: Motorola Solutions, Inc. Attn Stephanie Lampi 500 West Monroe Chicago IL 60661 USA COVERAGES CERTIFICATE NUMBER:570100376417 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.Limits shown are as requested POLICY EXP (MM/DD/YYYY) POLICY EFF (MM/DD/YYYY) SUBR WVD INSR LTR ADDL INSD POLICY NUMBER TYPE OF INSURANCE LIMITS COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR POLICY LOC EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurrence) MED EXP (Any one person) PERSONAL & ADV INJURY GENERAL AGGREGATE PRODUCTS - COMP/OP AGG X X X GEN'L AGGREGATE LIMIT APPLIES PER: $1,000,000 $250,000 $10,000 $1,000,000 $2,000,000 $2,000,000 B 07/01/2023 07/01/2024TB2641005169073 PRO- JECT OTHER: AUTOMOBILE LIABILITY ANY AUTO OWNED AUTOS ONLY SCHEDULED AUTOS HIRED AUTOS ONLY NON-OWNED AUTOS ONLY BODILY INJURY ( Per person) PROPERTY DAMAGE (Per accident) X BODILY INJURY (Per accident) $1,000,000B07/01/2023 07/01/2024 COMBINED SINGLE LIMIT (Ea accident) AS2-641-005169-013 EXCESS LIAB OCCUR CLAIMS-MADE AGGREGATE EACH OCCURRENCE DED UMBRELLA LIAB RETENTION E.L. DISEASE-EA EMPLOYEE E.L. DISEASE-POLICY LIMIT E.L. EACH ACCIDENT $1,000,000 X OTH- ER PER STATUTEC07/01/2023 07/01/2024 All Other States WC7641005169093C 07/01/2023 07/01/2024 $1,000,000 Y / N (Mandatory in NH) ANY PROPRIETOR / PARTNER / EXECUTIVE OFFICER/MEMBER EXCLUDED?N / AN WI WORKERS COMPENSATION AND EMPLOYERS' LIABILITY If yes, describe under DESCRIPTION OF OPERATIONS below $1,000,000 WA764D005169083 Each Claim01166368207/01/2023 07/01/2024 Professional/Cyber/E&O $1,000,000Aggregate E&O - Miscellaneous Professional-Primary A SIR applies per policy terms & conditions $1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Evidence of Coverage. CANCELLATIONCERTIFICATE HOLDER AUTHORIZED REPRESENTATIVEMotorola Solutions, Inc. 500 W. Monroe Chicago IL 60661 USA ACORD 25 (2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D Revised 06/21 ORANGE COUNTY—DEPARTMENT USE ONLY ______________________________________________________________________________ Party/Vendor Name: Motorola Solutions, Inc. Party/Vendor Contact Person: Clarissa Clark Contact Phone: 828- 302-4019 Party/Vendor Address: 500 West Monroe City Chicago State: IL Zip: 60661 Department: Sheriff’s Office Amount: $24,910.98 Purpose: five (5) body-worn cameras and video manager, video-as-a-service Budget Code(s): 10710020-630000 Vendor #52626 (N/A if new vendor) Vendor is a BOCC consultant? Yes No Contract Type: (Check one) New Renewal Amendment Effective Date November 15, 2023 Approved by Board Yes No Agenda Date: --- For Section XIV. c. contracts only, Approved by Board in Current FY Budget Yes No This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement: Department Director’s Signature ________________________________________ Date: ________ Agreements for emergency services or repair are not subject to the above affirmation. If services related to this agreement have already begun or been completed please briefly describe the nature of the emergency condition that was addressed: Information Technologies (Applicable only to hardware/software purchases or related services) This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Sheriff’s Attorney ___________________________________________________Date: ________ Clerk to the Board Received for record retention: All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Office of the Clerk to the Board __________________________________________Date:_________ DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D 11/16/2023 12/14/2023 12/14/2023 12/14/2023 Holder Identifier : 7777777707070700077763616065553330763735764015474607762215770634132071660557146323320752405777247455007744051712674710073260355320145320770261115227613007764635516274570077727252025773110777777707000707007 6666666606060600062606466204446200622022606226020006220026040262020062222062602600200622220424204022006200026242262202060022060622622000622202626022260206222244202462040066646062240664440666666606000606006Certificate No : 570103010873 CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 12/12/2023 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. PRODUCER Aon Risk Services Central, Inc. Chicago IL Office 200 East Randolph Chicago IL 60601 USA PHONE (A/C. No. Ext): E-MAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # (866) 283-7122 INSURED 19437Lexington Insurance CompanyINSURER A: 23035Liberty Mutual Fire Ins CoINSURER B: 42404Liberty Insurance CorporationINSURER C: 10833Gemini Insurance CompanyINSURER D: INSURER E: INSURER F: FAX (A/C. No.):(800) 363-0105 CONTACT NAME: Motorola Solutions, Inc. Attn Stephanie Lampi 500 West Monroe Chicago IL 60661 USA COVERAGES CERTIFICATE NUMBER:570103010873 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.Limits shown are as requested POLICY EXP (MM/DD/YYYY) POLICY EFF (MM/DD/YYYY) SUBR WVD INSR LTR ADDL INSD POLICY NUMBER TYPE OF INSURANCE LIMITS COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR POLICY LOC EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurrence) MED EXP (Any one person) PERSONAL & ADV INJURY GENERAL AGGREGATE PRODUCTS - COMP/OP AGG X X X GEN'L AGGREGATE LIMIT APPLIES PER: $1,000,000 $250,000 $10,000 $1,000,000 $2,000,000 $2,000,000 B 07/01/2023 07/01/2024TB2641005169073 PRO- JECT OTHER: AUTOMOBILE LIABILITY ANY AUTO OWNED AUTOS ONLY SCHEDULED AUTOS HIRED AUTOS ONLY NON-OWNED AUTOS ONLY BODILY INJURY ( Per person) PROPERTY DAMAGE (Per accident) X BODILY INJURY (Per accident) $1,000,000B07/01/2023 07/01/2024 COMBINED SINGLE LIMIT (Ea accident) AS2-641-005169-013 EXCESS LIAB X OCCUR CLAIMS-MADE AGGREGATE EACH OCCURRENCE DED $2,000,000 $2,000,000 07/01/2023UMBRELLA LIABD 07/01/2024CEX0960371604 RETENTION X E.L. DISEASE-EA EMPLOYEE E.L. DISEASE-POLICY LIMIT E.L. EACH ACCIDENT $1,000,000 X OTH- ER PER STATUTEC07/01/2023 07/01/2024 All Other States WC7641005169093C 07/01/2023 07/01/2024 $1,000,000 Y / N (Mandatory in NH) ANY PROPRIETOR / PARTNER / EXECUTIVE OFFICER/MEMBER EXCLUDED?N / AN WI WORKERS COMPENSATION AND EMPLOYERS' LIABILITY If yes, describe under DESCRIPTION OF OPERATIONS below $1,000,000 WA764D005169083 Each Claim01166368207/01/2023 07/01/2024 Professional/Cyber/E&O $2,000,000Aggregate E&O - Miscellaneous Professional-Primary A SIR applies per policy terms & conditions $1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Orange County, its officers, agents and employees are included as Additional Insured in accordance with the policy provisions of the General Liability policy. CANCELLATIONCERTIFICATE HOLDER AUTHORIZED REPRESENTATIVEOrange County 300 West Tryon Street PO Box 8181 Hillsborough NC 27278 USA ACORD 25 (2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. DocuSign Envelope ID: 79F679D2-65F9-448B-8748-93848FEC948D The previous COI is replaced with this COI that lists Orange County as an additional insured.