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Agenda - 06-04-2002 - 8g
ORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: June 4, 20112 Action Agenda Item No. SUBJECT: Employee Assistance Program Contract Renewal DEPARTMENT: Personnel PUBLIC HEARING: (YIN) No ATTACHMENT(S): INFORMATION CONTACT: 1 - Draft Memorandum of Agreement with Elaine Holmes, Personnel Director, Town of Hillsborough E#ension 2550 2-2002-03 LAP Contract TELEPHONE NUMBERS: Hillsborough 732-8181 Chapel Hill 98841601 Durham 688-7331 Mebane 338-227-2031 PURPOSE: To consider renewal of the Employee Assistance Program (PAP) contract with Magellan Behavioral Health at a slightly reduced rate. BACKGROUND: The FAP provides Orange County employees and their dependents with confidential face4o4ace assessment and counseling services, 24-hours a day emergency service, referral to community resources as needed, coverage for any personal problems and follow up on all cases. The types of problems which may be addressed through the EAP include drug and alcohol abuse, mental health including depression, parenUChild issues, marital issues and job stress. The EAP also provides supervisory consultation for dealing with an employee experiencing personal problems, and provides consultation on a variety of mental health topics such as stress management, tlepression and conflict management, The EAP currently serves as Orange County's referral agency for any employee problems related to substance abuse. The County's Drug and Alcohol Testing Policy,which complies with the Federal government's drug and alcohol testing requirements, requires the County to have a referral agency bran employee who tests posihve for substance abuse. The FAP is the required referral resource for drug and alcohol treatment, under the Drug and Alcohol Testing requirements. The EAP also serves as the County's referral source when dealing with critical incident debna6ngs. The total service EAP employee utilization rate for employees contacting the EAP for assistance averages around 45 to 55 employees per year In addition the EAP has provided employee training on dealing with eldercare issues. The EAP also has provided training for supervisors and department heads on its supervisory assistance program. Also as noted earlier, the EAP provides individual consultative assistance to supervisors in dealing with specific problem employee situations such as depression. 2 Attachment 1 is a draft updated memorandum of agreement with the Town of Hillsborough providing for the Town to continue participation in the County's EAP contract. Because of its size,the Town has not been able to independently identify an PAP provider. The Town participates as a subgroup on Orange County's EAP contract. Under the agreement, the County invoices and collects payment from the To" for the annual Town share of Its EAP cost. The inclusion of the Town has no adverse impact on the County's EAP rate or level of service. Attachment 2 I the contract with Magellan Behavioral Health for the EAP program renewal for a Me year period. FINANCIAL IMPACT: The proposed contract renewal is at a slightly reduced rate of$1.54 per employee per month from the current rate of$1.56 per employee per month. The estimated annual coat for the EAP for 2002-03 is $12,936. Funds are included in the recommended 2002- 03 budget. RECOMMENOATIONf5f: The Manager recommends the Board: Authorize the Board Chair to sign the contract with Magellan Behavioral Health for the EAP renewal, subject to contract review and approval by staff and the County Attorney and contingent on approval of funds for each year of the contract period. Authorize the Manager to continue the agreement for Town of Hillsborough inclusion in the County EAP program. 3 Attachment ) ORANGE COUNTY HIL4HeOROUGH NORTH CAROLINA Menagds Offim E[tablisMdIm July 1, 2002 MEMORANDUM TO Eric Peterson, Hillsborough Town Manager FROM: John Link, Orange County Manager SUBJECT: Memorandum f Agreement f Employee Assistance Proceram This memorandum outlines the approved agreement between the Town of Hillsborough and Orange County to include the Town of Hillsborough as a subgroup under Orange County's contract with Magellan Behavioral Health for an Employee Assistance Program (EAP). 1. General The Town Of Hillsborough accepts and will abide by the terms and conditions of Orange County's contract with Magellan Behavioral Health. - 2. Cavemen ee The Town of Hillsborough's permanent employees and their eligible dependents. 3. Period Covered The coverage will extend from July 1, 2002 through June 30, 2004 unless the County should terminate its EAR contract with Magellan Behavioral Health prior to this date. 4. Costs The annual EAP rate will be $1.54 per employee per month effective July 1, 2002. The estimated annual cost for Hillsborough's 80 employees is about$1,498 for the period July 1, 2002 through June 30, 2003. As agreed, the Town of Hillsborough will pay Orange County in full at the beginning of each fiscal year. For additional information, please refer to the contract If the foregoing agreement is acceptable, please sign the original of this letter and return it to me for signature. By: By: Eric Peterson Jahn M. Link, Jr. Hillsborough Town Manager Orange County Manager Date: Date: Atbchmevt 2 4 SERVICES AGREEhIENT IRIS SERVICES AGREEMENT(If is IAgmements)is m¢mdnto ac of lhia I day of bay, 3003 (the"Effective Date")by and between MAGF.LIAN BEHAVIORAL IQiA1.III SNC.,moodu VISTA HEHA V IORAL HEALIH PLAN$as Mits¢d on de s irmi page below,®behalf of ieel(aM ihMeir A0➢au:e, (colRCewty,as appmprled,,'TLi and ORANGE COIMFI'(Spablai. As used¢ream,Names otherwise imlmad capimlum in=,11,111 hava me meanimer ew NM in Amid,V. RECITALS WHEREAS,Spoewr has mgNcNd Mai be provide wmaw cmpbyev assistance programs amines and WHEREAS,Maml lan ages be provide such am door In accmdaoce wr0 the[tress mdeondi4oneof dire Asmomm NOW,THEREFORE,incnneaboard,of the maNal wvemne and promewr eel foM bertw and fed dog good and vahuhlcconammeter,tM txeiPL torridity and saflmoncy of w boob are bobby acknow4dged Miss eWo and Spooam hcrcby agree ae follows: ARTICLE SERVICES;SERVICE PEES 1.1 Scrvicu. Nihimban egcts hcrcby to Pmvide me Sciree to Sponsor during Do Tctm am accomms;to tlm antl cnndines,of my Alma ent IN well as ON'Fee Schedule and Contribute 4OHet' abaci we 4Mendum C. (a) For purpi of if is Ag erassi M1Ga d3+rvicoi.meem Ad followmi;Send¢ (1) Ao,ommamarbi 'Iha MagaBm ACVnmt Mamgcrrcrvm es Ne pent of mdU me,lfnravw gnutiabort Magellanp ttaoHwg relicsdeEVnyurvw. Delimited ot a.luton snbcM1evra..I A topics,mtlavugG Eposom h owncar matclzevdy nac(e Margi EAP. (3) To6Fm Rleohwe Atcen. Meg tllmilWlnmivininatnll-free b800m 1-888 telephone acand ibis(We"Access Live")24 horns per day.]drew From week,In III Pudcipm4 access m oavelw&[tlenal and emmai MIN momwy ion smncn.Magdlm shall Proof,Telephonic uebody u np to a dominated number of tore-d eSeaMm[u&flood below)per Penn upant beer problem per year,M[N on tire model selected I Sponnm hvgudon on the"FCC Schmid,and Cmdmb w of Otim" assumed u Addendum C. (I) I4afessicam Serviced. Except as oWervnaz ignored w Otte Agrcemmy all dveciclwcal5ervicesytavitlN tlnough We Access Lwe shall befrowidedby EAPChroimis. Al11YCC-to-facc cltvical Standard road be covduckd by Promulgating Providers who men at least a efust level degree Do appmptiate field or suchoNerlreivivg aM pracHt sleayvixetbet quJiRn themwpronde the apphtable EAP Savkm. (4) Emolovee COmmurtintioos. Magellan will pmvice to Spotsm for fisomm ire to IN Employee broGwq n'n0et cads.gtWetly employ¢nrnrslNrn.pmrcrt and manaab.If ERMA is NPliceble,Spooner,or IN tlnigmc,shell be&=d Ac Plan somi,armor and Named Fidmiary and ERTSA with III b ether dnrnllmieatlMf. Magellan BeballrIfMS ,lso, I Res Onew0l Cwwrng9rrervrem5wrrvee Ngreamam (5) Tremmu Magellan anm MOa ome So pampamlhat av Pn¢loyeen with miiiW Vemvk¢v mandatory mo praised vhss Q)mo Wrthe rompdav)prca, probe,ee WM1 re¢p=rm Vermont thevmnendenmrr reamed o tomceeov with EAP SrMoee road(2)provide«gldarMirabelli raovmy vupponmthe F,mployee with rcgerd to chemical dvpevdwrytreaEOm t. (6) Mnveewwa CwWmvm. Magellan shall respwd to final bar areas r members andrupe rvleoso with coreullntiavm dolls;was,¢oublead Employees whose problmu uca xlwgivb pvomura.Cnnmlwdoas mermclode(m)ue dariogia Yre retells re EAP answer(b)diuumlogbigh ask riwtlonr which may lead W v thml of violmcc in tar workplace,(C)f iftV 0a tenor of Am FmP4yeeW work and(d)mserming and fazilinati t;enneadimidmt mmrvmnnv. MagNmshall rim before eovberemial mmmmdm renting be say Employs wilhaut thn mthcwaon of pass Employee. $pw»r man to pay Missiles bawd"ore Fee Schedule and Coeditors,If Oft mt"Iml as postal.C fmwvnsverse maintains srnices pufomssdby Magellan in excess of ii mmbcz,if my,iwbood iv the Bas¢Services, P) Groom lnudmt Sharp Debriefing N Spovsm's rejuesl,Magean all aimed,CISO(e defined below)It in Speate,manag®ml and Pmticipvls re COUVln proposed Owner ueed M1y alaslat or mom is owns. Sparrow,offer,to pay Magellan based on We Fee SChcdWe and Consistent of Offer amoFM es AdO Wores C(vzrindirK bon open by Mageh4a planning and aomdWativg aws CISO).plea opposes,fvr Cl9O memodea performed by abi torpeder in paper ofdre number,ifmay, iaoluded as bar 6ssie Smv4ea. (S) Trsininaand Orimutiann Megellm shall pmviii,mining m Spwso2¢ vupemi¢ma and employees W applaar how maycin a dwme yr EAP Sarv:o¢.Addltwi al mmmg beyond the numbs of beat sat 2M in the On Schedule and Coopidons of Offer atuched as Mission,C o evadable®a per hondeptie aswdiemdwreed Fee Sedomi e. SpemmebI stories MSamical yIs oodW Pwastofsaid ifmy, vschadso Order rise drop S'AddeatlmnCOrminiag pnfmmcd by Mabrllminexcau alWemmL RmY.lvtludedw WeHssic Semcn. (9) Records nml hnwine Magellan shall mammon areroed fm ends Pmtieieant who tommca Magellanfor F.AP Services. Sbjwur rho maaictiovs of$ediav 3.l.Mag<Ilm shmllprovitic mu nr rental repnm vfPemciF nrrril6eaan afEAP Svrvicw. Svcs egwrts shall eeFletl Spoawnspenfic tlam aallocation (19) EmO1F9wice Epovsorwknowladgas lhet,m0o taw oflm®vaHavofrbB AKreemmS�Ome PmticiPevmmaYbe mgmgedmcoaraelwb. Acmidund1Y.Sµneorshell allow Mngellmro nmrs to provide such EAP Services or W mike whet tWdtallY areeptlble emnK®mss fm wnMUed provision IfS iiae,persistent howerair at Spent dead am be Impossible or paymear or sore door the maximum mmbee of Sessions rysJrNwPee Sdse&IeaM COMinmu of OReremehed as AJdwdm C. Sbowar agemb pry Magellan for earth S Serv(tef m Weser woicaredn rpe Fa$chi om and Cmdi moth of O o dries ma u Addwdrm Ctaneach i venoIbads Services for maPamcipeAmermanbthis recrim. IDs ngbm and rbliymrime atfmlhin0i¢cectiov¢hallnuvive she nrmwation up do,Agtsmem. (b) Fm pwpxea of asAgmmevS"Optima)Services"means 0e fr11owmg Smiae: e Murll ationo Wazhetl Shimm,and Candidates;sorhessdafer Mashed alvsut Cwendum C,... es a harped ,fallmdbylp dem Primaamer Fee S....to andde,8 web ofOf(Midi attached as Addendum C,..AMaandm edlo providebled anavu wished ys m Magellan s web-'wsad Midi I mimpof mitndivie belaviotinrrepor back assembled avdmowmrtdbyaliceased choices,ntilimKrac P^^CR4s of cognitive boMvimthenpy. Ra Gmri main spirits 49rs[mem v.O]R]F1 6 (2) Lem comntatlovsmirm If SpmuD[luvelmtetl lag9 cnvWnonn Ssgello us intlicvl erle the ersion with Yee SchedWe am cougamms nd age. tlbched u ewc legumeb Nev of...hiv,bellp e,ills Pattieir essel with s relent to ato wrial who uaassess and easie!with the aoutitm legal vxtla ofsnehc...shall ,dole for onefivmitud wlostton N, m[law. wthiciratthengeaitt%attmveYS fhmugh thispmeceaabAbe ne,ad awe free id t ho lamnperproblem,ndi w rr cats,fe eu Ge>bfaeeatthe opnaa of the whicipvvl,add w e 25Y tedueemth.Nte,notary',usoID avdcuatomary ten forlegelwoh brymtl the wtial comuMti® (S) wndLi%Rmarce NO Re&rtal Sweden If sponsor bas eelaoma limnee wa,,d,m ,them Magellan adlmted provide leagwiparm ntheal SChetlWesvd COaNdenn cludd anazbeiaz Ad..too, rd d n= ssimuce end off pw db1ff, re(mal antl W'wmema sstvicn l'n chlldmdelM care, eane,maaw eanptima„t,ua ma nN,wmd/life eervmee (4) Cenvoniewe s,,,w,, If Spowut baz[eli GVVwlnee Some,,as indicated by Are dmirNtm on the Fee Schedule and Cwditlona of Offer aroched az Addndnm C,IMa Magellan shed intmsdeActs.i care nfimvl endmfovnamn set for pet ewq mloeenm wd home reparump...see (5) Norse tine Seta, IfSpvor IN s elected Norse Line Swine as oramed by the designation m.the Fce Schetlnle awl Contlivae of Offer attached as Addendum C,Nev Magellan shall pro,itle Pvticipa6 x¢111 to 11911on dmvus 24 hewn a day,severs days a wxk to mepatl to PatEeipsam' Sensors health...earn,add mfmnieh helth MUCatia and coaseNng a health demons.Callers end Inea source of nursing to a worst mbewg dircctMb an euNO library ofheaW iNOtwtiuv. (6) Finac'elCasultatia SVVIws. If3ptvau[has aelau4tlY2undalSwim as indicated by the dreigwfion no the Pn Schedue ad Cmiirovs of Offs wanted as Addeawan C,then Magellan no&bt rnw,upmeamessbvulre d..sr,,naw,.boaowers.lonale. Pnelave nosiness, v mdebtmawyoncm,basis 'alplanning imwance,retirement,saswgs and invnmevq vacatiovq famJy rtnm mdhomessmee 12 )'mss. Ai caside'nion for Maudlin'sage®t to smeng the Servers,Spann agnate pay Magllm Swia Fcnon,dmely basil Nr petf.mimce of the Services wcludmg wither Into, how IN Batic Fc..and all Suppl.mvl,I Fees,an m,y be adjruminccmdwg to the pmvuims Of IN A gedwast and a... lu,,wish Ne 611awing remu and northern (e) ItIngfae shall invoice Sperm during the Tetm fn Service Fees bartender suddenly In advance.To tire extent that any Swint Pees an weaned wa fu.-for-service basiq Magellan will imoire Spurns for SupplemevW Fees imm,M at we new regular tiWV¢earned, After the Torn,Magellan ebaq at such Noes as it di tpprtptiate in its di acrtioq averse Spread for all Service Para which revue due and payable order AN Agreemem (h) Starner well NY wvoicedS ervia'eFees to Magellan within Jury(30)days of 5penseis c..ptnf...h imuits Allpay ts&eto Magellmhaewtlershadbeaddtma .. Magella W405ionlllealat,IVC. N'405DM PO.BDx 9 Yltlletlalphia,PA 17 1911 95-005D (c) Spouses aholl pay wtse9 at the um of ae ntl eve-Ialf Forms(L5%)pctrma],on all paymm6due beeeendm dur we wta,e,,d by MagtlW wltlilv 1” (SO)days of the date when m. In additiuu,Seem,Odell embers:Magellan Nr wey was hlaulln wen,,trcludwg withwt limitation reawnablc western fees,wNtrespe.ta the mlleetlou of"'y One paymnt of Sent Pen 3 is,.0127M1 GM'ilt 0asses,swoN,Ats,"ent (d) No Idea ban mmdy(W)days Plot to the Cmo-act simivmeary Data Magellan shall provide amount not bewrmn for the Services under the Agcnmmt to go mo chief wson Camact Amivemary Date. ARTICLE D TEW TERtJRNi'A11ON 2.1 Tnm. The him oftbia Agreement shall b,fit,two yw;mtoumog from the Effective Dare. ImeaNn,the Aerc teball bad ail lally released fm aeyeazlwm'fiom NeCOwet Innumerably Deamlcnewal Wcedmalsixtd60)1m2.1(a)the me Allotment or man ohm; womma cotno swat riot lees than sixty(60)JaynlmmmJc expva6m of theumoflh6Agreev®tor anYtenecal NCrwt'. 2.2 (a) Either petty trey to to this Agtmval for came,pmnded that the wmplawwa paryilWl provide at lndthmn,(30)tlnp'wr o the breahmg parry metifyimg the vaNrt mi so tea LevkvmthitheexmMNebrcech and OCa mquuetl to trettthe maycliemmoteechwq pmry bm wo aHafdea Mitaidove meumeamm,asdidatutbccnmplwnspam'mardoII aammfumeamwdtlog. toletea owec ..at be me ot,eeuaned fool,me dcomplainiltgpssry,the li III remains alcute ifs cmtmltteems edesintedfas y elhcvlittmem im thee mm,nated by w If mmig,,cmvm muvretl at We expiration lly bymetMe whole il medperiodmluns ma d may tc¢tminatedby wtivmvotive given by the compNmwg patty M my time me bteazh remains wmtctl tkmafler. (b) Notwithstanding Section 22(a1.Malfacem may tmmmata thin Ag[ecoml site to Ppo tc ica,to costly with ile paymom oblileationsuMer Satim,12 if payment is wt tenoned by Magellm wimm uxy(60)man of Sane.'',mcdpmfmwoow,s,it such om mafm aball be effediva comas prtviomly cured,u otNe Nrc fitlecu(I S)deye idea the tlatc nlwritsn nmiu ImavmlcJ by Megllm to Spamor. ItMOgellm f ueh payment 1v mueGC4m or ddwlomt Pctnm mean mete then Ghw(1 i)days aRer Le issumee of 16 twtla ofYmmatioq MageWm maY.m t6 sole tliurmmq eitherdemy err aaryl Spmemtmmalahmept AaIICLEm cSP EEAI.Cu V ENAli ANO OBLIGATlorvS 3.1 emttdeaFalM ,ymmleary tat.Eetmd. to) Cmfidentually of Pnetlpma ,111,crowded in accordance wiNappliable mate and cadent law.All Glmt tnmN will M held m a connotation mm,,,eM will he me popany o adeli,oma (b) Sponsor expressly ackaowledgc that Megdlm has dcvdoill manmalq pwedmca, Imauwr,confection,ryshmm,mmagement repw6,Ynowlesee,vetoes,logos,vadnmara,wo,ice micas mJ inconsonant ubmd to the Smn which on lexpeonly w,amts and whim comae bathm ache immli moral parni of Magdlm lmllwfvdg the"prvpr(elsrr MS¢[m6). Spmeot slow,thm Wermm enp Mveials shall mmm,the all,fact ofMipmal and that Spmsm wdlt mm,trod imam cm,with anNm appmpnamfl;any ofMagdlm'e Imalmtmy rights therein. 32 Sbonw Coalition , Spartans many to wopate v sh Maldlm no Masellam's par6mms,of the Swami byfmmiahing,mmng other thilgs,lively,repeats andimcbmnatinn in a form std ivmer apecifie]by Mlwilm,including the number ofEm tloexes covered under the Plan and such chat wf mmim,ere mm,be ottrenary 6rpmbmmce ofSmiwa MepalM1n PeFavcpnl4NaYR Its q Wv,O]Rrryf G'oumip flloaa Sacwma birtowm b 3.3 indolence Cmsvt As of the Effective AR,the Employed,Camt will be as tot best],Is, Addendwa A. If at any Woe presto or burns the Twm,the mwbee ofR ploycu iomoeaca oe deumrm bymm< Ww hgo npercent(15M)reNWe in one last mpmbd Employes Ccob,gains"shall notify Magdlm Ifmch change,and the basic face)shall be edoswd w We rent b0lmg cycle toreCmt tMammot Bmpbya Cows Aa appropriate,such adjustments may be made retroactively. If Symuor's bmpkeyne Cow;dammses to less Wan ran (10)boil ...wany Inning loan.Sponsor win be b01d far aconclusion of it,(10)Enonyoea 3.4 Ravisionaf5nvico. (a) �a Magellen,WlY sole dimensions,shall pmvido the Services hcabager either Wough its emin"Lds or the cmployces of an Affdiote of Magellan,or by recording,directly or indueady 2mugh an AlfiltaK Of Magclh a independent contractors m provide Ne berviae. (b) ComlLOceves . Mngell®shnO oWaN coal corrosion,It it sole npemq an Iicewes and pairing necessary No h to peAMm roe Services. Senator agrees on provide world udomutbn most dcumrnn in may be masmty to assist NageYm ro obtamug or maintaining such Usages or passing. Magellan mtl broader agree to coccurly wild all applicable Legal Aaluiremrnb. (c) t.......... Magellan career Is obhin and maintain dancing We Tmm@e allowing muranate emgeso (a)wmµahmsive gwwrel liability an wt of Loan rithen delete ($3,000,000)N La aggregate and ore sibs dollar(81,00),o00)pro coneme(in amem ofdedwEble amwob) and ry)pmfasimal inns moral or mnimum amomt of nor mJlieo dollats(15,000,000)in We aggregate and per mcwauce no access of agent mmuvm] (a) gradual TmdedmU forNa. IfSmnmrhu�ssnQOfama,as Wco don AtldmdumA ryaial nmq eel WMnAdtlevtlrmDb this Agemtmt apptYn Ca4fmvianrMerb rmmlY wiW 2eKmx-Kane HeelWCOteSwice Plm AatofGlifamu Ythe evmtofavy mvFlictbelwan pe ptonsavan Astdmdnte aW 2e tmuwda of Le Agreanmt lhe%nvietme ofAddm!himD cantolwifhmpa[IC Patdrron16 NceMi In the SYn¢of Colifmoia A& CLE hllECELLWEOUE 4.1 Survival. Natldilieob 0mo covrnarC wd o64gadms,Jmy,spew!delsawhme M1aen to ire,roe mvevmts cost ohtigatians canmimtl n Swdays 1S andJ 1 ahaE stuviw the termnatiw ofthn Agemtmt. 4.1 ApyaN. All nesom a,d aOmwemnificationshemmdenc chain gem writing vnd shell be dcnmed to have been duly pm who,(i)de4vmnd pmomnly It(ii)rcmiwd by the sddreaeu,if sort by alocopim(r..ipt conbuwned by bacchante),E yes Man,Fuhnnl Eryrms memo yrear dotivury swice(me III befito ed)Irby registered m certified octal,mew mumpi recorded,in card case to the other patty at the following addrecces and Isotopenc urnbuc(mm amh odwrankety or ldmOpier nwnba for a puny ad shell be spwitiM by likewfaq provided that bamboos of a bhmgc ofaddrem or Idoeopier Inches shall be eRxtive only open ncueiPl mermq'. To Magellan Magolhm BAUVimnl Hall,III 10150 South Gmkmiel Parkway Sandy,Utah 84070 Atlmticv:Lead DiapmNtens tLecopwc(801)156 9088 To Sponsor: the address a;fords an Addendum Mepatlan4luNwal Mann 5 co, OMM Colman Business Bam[KAOR¢t0¢Ot 43 Scows of file Panics. Magellan had Sahara agtm that Magellan and all Provides arc indepentlmt cmnnnors with mind to the Smiws performed ouch this Agaserment and,except as alheiwia: specifically Pmvided to for Agmcm,,l(a)m PmvideaS5 Poe agent of Magellan or Spoasm Lot is my Rhvlda Redheaded to act on behalf ofMagelEm or Sponsor many mama and(b)real Magellan nor Sponsor,the agent ,ft,,Meet,nor is ellhapntyanthoni to act catchall ofOe aWaw any reamer. 44 Waivm the failure of liter,Pmry in my me or more wstames to meet upon shortperfotmavice If any of the ktma and Imrvu✓wa of bar Aiammcai or to huseare my,optio0 ca0&md herew shall not be suedes a wail,,oraaGnyuiehmml,to my aslant.of the coca to assort m rely open my all,loon,provisions; ..options on any Noire maawo. 4d Oo.tmiaelzw. ]his Apccmrnteesbem anktN afro beNrern Wepvuevw We SWk olllkh eM the laws ofmch auk,wiWoul acicaoce io es,epics oflewaWa,shall gwaLi6 ivkryremtionend mlomemwS exmpuasuch lawanvYb+orc,mPmdby bRlSfn 4,6 Sme,,Idht I(my of the provniyasofOis Aglwneot shad L<wvalid of meofmceahlc bye croar whoiimlictwit aver Nc partner to this Aao,, 4 ante wva4Nry oruneofaccwW1iry shall and wealWetcor mtdeametlamb able We mane A®aement t,] AaF,wF perry FerM represenk and waomis to the atom that @e Paswexeaong this Ageemmt onhchaFlo(rveF pvry M1aabmn tlaly andonxd toeaectno and deliver this Agtemrnt on behalf of sand Par 4.8 EMh eAlocemrn[Moddicatim. TI,Agr,,,,ha reprtuuY be can,aarmmcht braced We denied and suPCaxcdn sty had all PImmalyw^tFn or anal agteemeakmwhaatmdings. Ttiy Agkemrnl may mlYFetlianGetlwwtidn6 eignM by NaFdlan end Spanmt. 4.9 Limikd LiaNlilvawAWatrswies. Maycllm rveuanb that itmi¢suMOLtaMrswW make Ivry ,l an easom the aavrary of the iNwmatiunm Oe appropria[mess of my aemce or product pwided has Pmicipmm Referids giveoby Magellan to Panlccpmkfof older mG4ltl care,legal wrviols of o0tetmmmwiry endorsements o,recmommdatimu lb,Air wfmM progrma or pwWers. The respmgualay for eag nM liag a^d,ills,10,11,iimpmce v isale I co m w oltdhy o wwiNlhc Pmncrymt no on and dshall ewfp[tboe ti @daerraaef d abon;of Magellan or Sp,,o n. w ld 4.10 looludiong. (a) Pmpurynes of this Ag,,,,nd the moan"Pss!%roml°ahallbedmmi W awlacks all foNCipans(m oWawise sell Wafer tuidcaa m place Ifemploymeat wild Sporran u beat oldies of do UMN States,Werm Inch or Cwtla mleda Spanish,has selected Inkwlimal Semen as wdimkd by We designation an Ne Px Schera and Conditions ofORV coached as Addendum Cand mlift,Magell aofthe laatioysl of the PatErryava eligible fm Nkmatiowl5etvim. (b) Caveman on not available..Sponvo,e employees by employee choice lady,,nfekm plm. (c) fold servius da oat module any ofPoC holloww&: (i) Gakkspmg to the behavioral....potent of SPonmrs local h,ahh plan; (a) Evaluations mgolrcd by coy norm o,bedetal hill jal officer to floc, gwe�<nW o2cw or agency manmiag Wad a P,mipeut anneal camseliu4; M}WIan 9Matiw"ah ne. 6 Rae.OZoll GmMtg BUSIMS Eervirea Agreement Io (iii) PerformaneeeveWadom ormcommmheuon[at be used in child custody procxdNg4 child abase Pau'mdinga,ctbnital prevent wmY[ ompemation pttteedin64 or any less]actions of any tindi (iv) Per(umwns ofprofessir ameasmeou for timus fm durydc¢mmudmum ea fm laves of absanw 0,tlrgoffi (v) hr mint for anypmblmt or condition that is notamwblc to msolmionin bw(wwsnliog. ARTICLE V DEFwITIONS For We purymn oftbis Agreemm4 thc(ollowin;imams shall love the meavmge one i or referred to below. 5.1 "A§)yp¢"minas a legal miry ,flmd by commwuwovehip.arrangement or wabol. 51 `[t®ffit"ream this Scrviaa Agnx ord,inforiog fire Fee Schedule and COnditiom,of Offer atmcbM as Addeudam C and all oati ppmdiam eahrbiu and schedules reretq which as herby inmtmraW hmcN by that account 53 "CISD"m"Critical locidmt Shen DCbdcfing"near,reapvmc On and correlation in emmadon with a wddeq um,tki is ad incident or cirametmv.dmtprodacn a In&delta ofdimerr in Ne affected wmkpleceo[Spomm or an irmnMiue or delayed mootioml r2etimr by PaNCipanq gran ng Employees,dart ampencaanimal copwg mechanisms. 5.4 "COBRA C®dra any named pe[sonelfibleits racow humidor mrtla EAP by curve ofelecong to cwmue group ano tbbenefits under thn COOwlilotim Orrmibus Budget Reconciliation An or 1985 (COBRA). 5.5 "COno-ect Armitmary Dan"shill the date Art is two yeam after the Etiative Date and each subsequent anniversary of each date. 5.6 "COanact Ym2'shall mun the c Vact pond,comminution with the EReNVe Dam ma Contact Aanivarxry Data,our opera 11311,and coding twelve month,titer. 57 "roam avY OaNrel perean maidteg^'ithan Employcewanov-comaemalMN. 58 "@AP Chdr, an employee of Magellan or of an Affiliate of Magellan who is a clwN pofeesiaml Leonean or ,ii under applicable ear law to provide aesnacm or than mean of inenW bea1O and aabatamn abue, 59 "Effective Dan"shalt mean that One fiat sort forth at the bfstrinB of art AM=M%Lich ahall be na ware,than Ihily(30)days fallowing notice b Magcl rofSparser'sorder[Of enter Nit Ag[<ement. 5.10 Smut], « mynanual person eligible to tcnve Sartain by Orman a beret a torten[ no lloyw m COBRA Cmfmaea of Spovm. 5.11 "Emobva Assistance ROeam Serves or•EAP S,,,iaca mourns NOU Services&scribedan SxAm LI(a)to this Agawwd. 5.13 "shall mean the number ofSpmuoth Fmployeu. 5.13 -mii "meant Ne Employm Rctummt lmome Security An of 1974,our amended "Oven,Soambe 7 four orrzmm i 510 atu uwtschetlWC Offr[sand clutFU anacM1ed to thin Ayrtemmtas Addevtlum CuWdow onbewBy fees and alleges payable w Magellan by 5pcwotMnovuw this Ancestor 5.15 — any lu stawm,mdmewq dllm , equiument oNm,treaty, ptmlematme,,conceotioq role or seguWUw for any amen4,nent or new,..eoatw,or judicialinaryMatlon of any of Or,featuring)of any frdewl,stale or local concentrated anrmiy Ifmmpem^tjuria4nion. 5,16 "Named Yiduciatv"meev,Hthe EAP U groomed by FRiSA,Spwnm of cosh other party identified by Sasser in a[toMeme will Sierra 402(a)IfERISA, In no case shall MegrWr out or a Named Fiduciary, 5.17 "Parts: q['mare,any Employee of De pendent,corridor,flat If Spmum offer a Pbw crowed by EI penitlpun' ilull have see mawass all haw it Simon 3(4)ofMSA. 5.18 "Brownstone picture monia or iMiviawn pmc f,Froup ofpracr ;facility m wher tit nee Maoilexi (pwvldaofurvltnded by broadloom apu[rtcofv anpactof w,ILm I,nceritita of of Masepm (u)hubemaedeaies and(MageWUmmArated mdceignce ofMeg M12 inaceofdmcevnth Magellan',cudevtWwgpolitiesvnd(lei)hssbeen destgmw]u'pur[iWUO& by Magellnn or an ARJiak of Magellan to provide specified evvices w Participate. 5.19 "pF$M"team'"Employee per mould," 520 'Pm Administrawi'means Banner m and,othcr prey doowaced by SPonama,5 or concerto deemed w be,an administrator of We P fee purposes of ERISA,if applicrM2 or any applicable w o,Lw of si atary none. In no tee shall Magellan act as t be dxmed.by nits o!ice peROnnence o!W e Servioa Or bmwise for any center.wbeaYW AdmIWSmwr. 521 'Pwrne ary Mauwla'shallluve themeaning ax lord In&n of n31�. 522 ${IHce mesas Ne Basic Gee and Supplemental Pave 5,23 pervoc_m"means dam Bask banner and we Dpdo^J Remove,chcribed in Sectors 1,lid. ,aleWd by Syoem by dalgmti®o0 2e Yee Schedule and(buffi oe,ofORm attained m Addmdom C. 524 "Se ay cif me mdfoperate cowswg m defcmdvcd by Moodie-what Magelhm parishes of offers paned ern,nldrOn m reasoning as an EAP$erviw at a Frosepant whwto by telephone or in 1111115 provided III ponlwuwcliog saint=and pesnufmal lelephave follow-up tall,ahN not be deemed Smoot. 525 ' bomui'mrnnr 3c undanigodpMywlliapgzmmrideurfiedu rein wtc luetpara8raph of Or Armament 5.26 "S,I...rules u"menus a114aa and 611 excoptlm Dad:Pep,due"prayablrby Spate or Mrolla^for perlonnuce of Servixn al the tutee WM to We Fee b[hedWe for such Skoyen , 527 "Vino"mevm the wholly orated subsidiary,ofMacellan Heald Smicct Vista llcniaviaul Hcant Planga Calitorniv mtpotlimr V¢IV Hdavioml HeahL Plvvs y:videa EAP SOrvicu in Califomiaueli cm,N apxialty Landh Wheal to 6plan dMm do pldmnle Knox-Keene Heeld bag Service Plan Acf of Sony a, ,need end in eubjec to do tcgrlelmy r.....gW of Ne Deparwtet of MaregM HuM Care of the 50Ie of GM1lomb cane", „seownPpawmtY d x..drmmt H M WITNPSS WI�REOP,Magdlm dud 5pvvaveVUVe ersvv¢tl this Agreementm he eNenive ssofthe Effective Date MAGELLAN: SPONWR MAGELLAN DEID,vO HEALTH,MC Orenae cmmn (�lrrtaau<a D S;ictw<has Bmpioyoes located wtmcaac of CJJmmiaJ By: By: Nam N Title am Nle: Dote: _ Dew: Witieu: Witveea. VISTA BEHAVIORAL F TH PLANS (DOlrmmtm v Sp nwt has e oym located fe rate of@4 zaia) By: Name: Title: Date: WiOeu: Meyelkn PeTrvbgl Neett g Reu.O]TAI (imwino BUaiwss 5arvrcvs FVR¢I!¢Ot A VJADUMA SPOOrorin(ormetiw hPoel Employes Coom v of S(ficMC Oalc: Numbvu[SmpbymsmWe Sple of Wtitowa p' Numbwa(Empbyu m sites ot]w L W miii ¢ZP Tout 6]] law 0 of NIA if m Bmoloyoo li Mis LaGtemly Enka 00l wA if oo Employes Im¢a in OWu emm.. Aaarviafix Nmlm to 5p rportuwit(1 1iw 42 If ffiv if wat omaeaaii,n P.O.IIDx 9181 Nildbmo.NC 247 8 AMVtioo'.DuI=J,,o Ielmoplm'.19191644-3003 'wg901W BOmvbml XeaM 1z 10 Rev.0 MI G wog BOSOieaa Se l Ppnw 1 .wDEelnm(n aFruadto spa[;al Tema If spvvmc h,,Emplvycca in CaUmnua,we following uddi iooal rem,am cmaitlm,apply. a1.1 > . m aaadw m Na aw;t.m=m+rmm NA[r l<v ormens[<m.m�,the munwNS Imma ma ucadmms amb m Services at Calimmia. (a) "pmpEpym("vmam Na GA(a®e ApemvMO(MauaKm HenlW Croy edNgmmeopaeih m aamiNm of mfota xooR.xeme. @J "Duedm"mem,We Dimuma(Ne Dvpamvmt a[Mmegd Hoalthgrvo(Ac Score of Celifomu. (v) "Dhd,, re Form'meant a Cambh¢d Evldmea ofCoveage aed Disolomre Fwm vwemg Ue awumdc,vm ea tadsh,,m, ut1,an due Pmmfof(as Saab may he arilhpm aiimpeon edb 6mvicia hmcumlegieelm ,,mhwmaa ohN m,and Ne ated mambydusnamuyba vtmMN aid mpareedadby aubeeyuml Oimlmmo Pmnv)em hmdy Lmmpo®tad harem by IM1h ta6amez (d) "Km,,]Keve'vm ,1,K ox-ll ,,HedO date co Met out a 1975,aa emended, total ,gvml named Ommmdee. &1.1 PcwiJVConmela. MasellavdWlpmvidawnvrn retlwb9povemwhhwareveooebla liven o[ the wo,mmcc urtovy ImmNatiuv of,bmehby aPmvider of,ocin<bility afaPmvidermperfom its oblipmi os uvJop myomwtbtwcm mmm®ARIVeIaefVlemantl mah Pmvldm,l[InWe remnneblee,tlmwbv olVlam Sponsor may be mudAy and sal,wely aRecced by awb ceeminvioq bmwh ae iamiility to P'dm Iv theevem vrBre uominnuum of ouch commea,Viem shall be liable to, nv EAP Semites renderedby me Provide[me Pmticipanwho ie umber the mw ors,,bPmvidmat the fimecfsach mvniamioa Mum am'h ievltlmmmly ,mPla,d by the - lamvidn.wmaaVista mal,as ovvbleanac11n m11Y aPpe°P'iare nv pmv s to,t m he mmPtimx ,md mnmWionafsuch cetcbyemth<t Proviht. Thet'igMS wdobligeoatmstt fanh in Aissaenn ahellsmvive the tmv of This AJJ V WUm of JJe AKtemvavt. 813 CavwLallan of CtvuvCOntraet. (a) Ilpnn theaarcellamnx:mraamemremw,mkwgteemem,Vital[h91 u,n.pmmpgm Epanw, enr<waenounn mmdmmetryaGmwm.orxam.xmae. upoa.a[eilxaom waunrmrnoG[eof ,mmilaaon otetennmm"sop,asof them promptly now To Pamcipau¢aleglbk,me copy a Such uoEU of atmimmnand ml Pamcipvm To tamaatiw ordas Agemmut and the nsudmt nviceYatan ofNe eh®bYVy v(Pmleil¢n6 mreceive Semen[ odel.1m A0. Such=cetoP=c damofau =ep S]e oVNismf=m (whfeutotle PmvlsioosofPmapaoh Llla1f101. Such wtl[e to Patticquv4 ahallbe aueplebleN V][m Nlmmevd cvvreiq ma 9pon oraAml Ptwide Vuce prmfMtimelymilNgof,uchnohm @) UPOV Ne vofMis Agtsvretq avtlexcept fatremmahon by V4mfm use due to Gaud ma ptiwby 5pova with tM1e Service mthis Agree m(m5PoVU2s 4nowmalypmminNK oe Naaunamim mch Gerd mdecpeoubymolhm),Viemslull raPondmSpansoetbvponlw ofmy SeMsPeespvdm Vlsn applicable m tm exµuN palmmvce oIEAP$ervic¢for any period rollowivg:ucn 4mm W m,lm my amnwu Wevm<md owivg 4mu Bpommm Vismpwe tto Nie Agremam Gmmma PUe^Ire9¢Nallw¢NOreamem 11 Seto. otnfat (c) Ifd,Apwmenaastdant to net fl,,oftipomm w wee May wrmmmf Stones Fees reNtmg to EAP Swices,Uen Uia AM MM stealbe mossie¢d as Hough intend o+vv bcm telmmmed, upon ft fiLl paymept of swell Swkc Fmn by$poneut to Veto Pawls mwe Me frA due daft fm th.V y ow of Setvwe Fees wdor notion 12 follow.n616e due dal,adU mspm to which Sporum was dellogocm;tMebefp, Amster,that IfVote marvmmch paynwnt to satisGamaofdeburyrnt Sgavice Fees mot not,Bttml(15)dap one, the dote of Vessels,,Mih 1,icc of temdnatiou,(tern Viva may,m ils sole chosee e.etWn(I)any such mivefement by rcEmimg mG Prymat with I n twOMy(20)hisinns days of its taelp[W steof m(2)wdAO twrnty(20)beetwess Cloys oftu=UO MIf,iswe to SoMur a ncwpuup ssrvi,es agteemen[ttwmpawed by wMeentefiw Seas" tlewlY 0m¢roV,M in wb ich the new of mar ml differs 6mo this Agreemeu[w bmeftu,Mv,op m otherwise. B-IA Cancellafinn afTarlicinanlBmeGlel n adNdwwmycmcellsedonoP[eoedlaofePerlicipant h¢euotlo tluc ®rmellvi not lhu Agtxw m5ece°°]RaudpyaurmEb 3 apeneiftw[ac era&e fist EAP Sm nay Mre tnttd mlY to wt t,Vests SCmb [that tuck Parapet 2 no bnyva cltglble for mahbmefim'nlfaPU[mipaotaFegee uothinm M,mdlmmtmwMCnptlwlw Goo wrottgfullr cueald(arum rm�,.marPntiny.mwvregaext mr�mm��emeon(m raumow remw)hy meD�mr. B-I.5 Noeas. wilh,capc,t to any nonce wderws Agreemen[by Vista tegodmg,rmoral mentor, np®wys wmiah iw fPm Ie by the cm4aN4a pgtrtgulm commwtce4ovb PmncipmbmtllNy PO)days bfoR awlgq,areiPtof mths. 141.6 five ryaff:omvvMn¢Lawson w Py rPo,voietivmm rcVqiwmd blMbe Pn m le,Agowmiby i,nhaeau]ervreulbjof aW'of Le above stall bidlm V�cpaod Sponmr wheUammtprondbhercin. B-1.1 1'erlmloeol(:tlwav[[Proealum'Public PolIoY (a) Vista ho Imblished m]m moan gtievmoo ponoim mW pmaMmes m aaoadmce wto Kaex-Kemeatmelmll Plovidc iugrisvmx P,oudu SlsormmttonecdonwiMNe Di oFmm Vi aW moee tools evadWlcta PennleobuPOn tgryvI Sr rw,agws to diMbata fee Dvcoore POtmw Pmkilp evis waregulubatis. (b) Vista shall pmvidc,wII-Ms relephnne uMiMe Le fdwg ofcmoplaw6 by PUtin,,wls. (c) ViSM Shall aebta PVnciPa^u the M TwyUmty m Patmipale in Voleb fmnwladm of who, poley pmsumt to Knox Keeve. SI.B Limimtioev for utlooSnlWBxtlutlom. Thc EA11,MOI M)dinctt watmior em wes ormos(a) FxYUm,mv rteS(h)tRadwlamulgnev[nennvM for phyaiml dln¢m(cJ Clue, mfarmeotel by lito remdetiwew fisM,Mgcoemhngservices beyovdthemimhcrofSmimm,fifiM inPw®bA- fifi mums tMalm dmuolmmting wro iwla SmkMln )joyabmmmt UrP limem; (p wortmmdeadwuei(s)be mtpaawbywodea�eowereatnre(a)pev,tom®m,e+rnhwdcmm,ming'ma mamg and @) mMicetions. Fmpmpotesofdis AtldentlumAOVly,detums"PamciPmt"eM"6mployx"shallbe dxmedm etclutleell Pa,tiv'yxmle(u ommwix definetll whoseretidenc mPlarcafemPloymenl wilh5pw ulosandoutrWe orx, Sure o0)dayd ,o Insmseshall Vistlredace or ticcroec UC EAP 9erviseaoRaai M1cmuoduby Vam.mless upon U bry(30)deyd mew,to Spowm Ciboww,q B.neee 5mkus gpmemeN 12 Rev.Wrz)g1 lfi a ADOEMIX l C FEE SC@D[D.E AND CG=OMfiF OFFER BMIC FEES Fm FEFM Bvaic 9ervicc ]ChN�n®lywe] S I.S< x fzetepaze EVglo;xe AUiAm[c Fmgean Mosel—CTmezMetlm�del helow: ®}eeyWOV ❑fieee[ion ❑5 ,,am ❑8snoon _ itl[phmM OV1Y SeNlar OpMnel Services _ MageWmASin GU[M1ad9wicee x ud cw.amam seat mWUaeaeeAP wo<x we xmona<ma Rrtr�W mnmmmav Smim—Chomemotlelh[low ®Wit ❑M11 ❑F011ziih Canvmim[e5emem _ M1m¢1.vieSmdas Finav[iW ILnvWWliao Yn'Ices SLJMEh WN F ES AWanmIil s icm AddMOnil TalMnga sit putlirdWm ova pddlnoval Mevaatorylle(male S'1W Pmrt(mxl Mdm, al CISIX ROO pmdininm pmhma Addmoml S=ms $90.00 pm seaim R.-niTServim 510000w 31moll Additional Commml etioo[Mie=ii6 Pothe lm de,li, w-mpn Iq 60 pv"it Md,il ,l YaeM SIa OOpmmn Additiovl wellttfnae SO.m PV O,it AddiuoaW aevrnem SOAO pm unit gdGllmul Pmers 5160(urv"it IMIA,inc. 13 Rev.07MRI fnwMn Wiunnu.Sern Acreemsnt - MapzMen eelwmonl XeaNq lnc 14 pV,07mM Gowiny Buameaa semce6 PaRHRIII 90PPL6MCIJT.1L FEES(cent.) rmernetioml Services $n-up Frt OS Settle facylOfam Cmmahog 9Wiees . US 5225 rye any hover Termwetioo Pm — Tom,ImmseetheInnoP'-transit Vmr, 1%of am,month KK TC.116111 eRmrve in the end sonnen humor 15%ofon oath' Mofonemonth's Rmnmh,,,etteai,.in the Slid eaatmnq,•ner for Tavel some So rawre hear for homing and CI5D5 will her mimtmaad to Magellan by Sponsor at hln'llem S cost CONDITIONS OF OPPCR tames aiciNfiallyf 24 shomms. ThefmRer rates ate evergreen wiM ern rennet ram adjustment at sponsor's rmetim Ren veal rams are err a commonality basis effective on the co5[omer comaot tenewal dare. • Rate increases will be indicated 90 days in advance. 2 The Dario Fee for Bamo Scrrbees(EAF)covers me follmvmg Training: nine included if less Run 100 employees,l how at 100 employees,plot 1 hour for each addidoual 400 employees ClSDs:me how if Sponsor has mss Nan 250 employees • Mandatary Referrals:llp to 2 marWatory reforms our year Access m MagellaMssiar and EPO • Stallard Magellan employee comrmtnicamons package,consisting o£ Bmchmes Q 1.3 Per employee Walld Curds [@ 13 per employes Quarterly Employee Newslms @ l per employee px quarts broom® 1 per 150 employees Supervismrmmual® 1 ps 20 cmploywS Employer Views® 1 per 500 employees Supervisor Views© 1 per 500 employees One resort pate,for each ancillary product Distribution of above moterials m one 1mornma • Onc Spsaor-spwifiemmualusngereponif Spt rhmfewsthan250Employees:if Sponsor has 250 m mom Employees,Rota quarterly Sponsor-sp ou fio wage report 3. MageRm Otfem no performance guaranixs and will Men oR SSVlce seems overall performance Only 4. Optional Services may be pumleneed only in sonjunnion wide Basic Services COnvemrnce Services may be purchased only when Full Dependent Cat;has been purchased Maye.Wl PerMha Cent Mato,env. 15 r2v.l]2laf Gomno B Se - MrtCmamt