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HomeMy WebLinkAboutPeak Resources 2023-05-02 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Facility Name/Address: Peak Resources Brookshire, Hillsborough, NC ❑Family Care Home X Nursing Home ❑Adult Care Home ❑Combination Home Visit Date 05/2/23 Time spent in facility: 1 hr 15 min Arrival time: 10:45 Name of person exit interview was held with: Dereck Hammond Interview was held: X in Person X Admin. SIC(Supervisor in Charge) Other Staff Rep. (Name& Title) Committee Members Present: Carol Kelly, Vibeke Talley, and Shade Report Completed by: Carol Kelly Little Number of Residents who received personal visits from committee members: 9 residents and 2 family members Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clearly posted: Yes The most recent survey was readily Staffing information clearly posted: Yes accessible: Yes (Required for Nursing Homes Only) Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care activities?Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 3. Did you see or hear residents being encouraged to Yes participate in their care by staff members? 4. Were residents interacting with staff, other residents& Yes* Staff appeared attentive to needs and they visitors? were described as friendly and having a positive attitude. 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known NA verbally? 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility's restraint policies? NA Comments/OtherResident Living Accommodations Yes/No/NA Observations 8. Did residents describe their living environment as Yes* 8:The environment was described as homelike? welcoming, clean and tastefully decorated, with care given to outside landscaping. 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? No Where? ❑ Outside only ❑ Inside only ❑ Both Inside/Outside 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely&courteous Yes* 14. One resident mentioned that call manner? bells were responded to quickly If no, did you share this with the administrative staff? day or night. Resident Services Yes/No/NA Comments/Other Observations 777' 15. Were residents asked their preferences or opinions about Yes 15: Residents were very enthusiastic about the activities planned for them at the facility? the activities and the new activities coordinator. Many residents were involved in activities during our visit. 16. Do residents have the opportunity to purchase personal Yes items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal/snack Yes* 17: Residents consistently made positive choices? comments about the food choices and how Are they given a choice about where they prefer to dine? Yes food was prepared. One mentioned she would like more time in the dining room. 18. Do residents have privacy in making and receiving phone Yes calls? 19. Is there evidence of community involvement from other Yes civic,volunteer or religious groups? 20. Does the facility have a Resident's Council? Yes 20. A resident mentioned he often attended and that concerns were Family Council? No listened to and addressed. Areas of Concern Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review Overall comments were positive about at a later time or during the next visit? care, activities, cuisine, and appearance of the facility. One resident expressed the desire for more frequent baths and time in the restroom so she would not have to soil the bed.The administrator noted he would follow up. Several mentioned that the activities program was a plus and that activities met their needs. Offerings are updated on an easy-to- read digital calendar.The activities director individualizes offerings for those who prefer not to attend group activities. Addition programs and volunteers enhance weekend offerings.