HomeMy WebLinkAboutOTHER-2023-023-2022 Annual Report for Orange County’s CDBG-CV Grant r
Attachment 1
r" a= C DEPARTMENT
f COMMERCE
RiJRAL ECONOMIC
DEVELOPMENT
k
NORTH CAROLINA DEPARTMENT OF COMMERCE
STATE ADMINISTERED COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM
2022 ANNUAL PERFORMANCE REPORT COVER PAGE
Grantee Name . Orange County, NC
Grant Number : 20 -V- 3505
Grants Management Representative : Libbie Hough
Grantee Address : 0 W . Tryon Street, Hillsborough, NC 27278 Mailing : PO Box 8181 , Hillsborough,
Preparer Information
Name : Libbie Hough
Address : PO Box 8181 , Hillsborough , NC 27278 f'
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Telephone Number : 919 - 245 - 2490 f
Email Address : 1hough@oranqecountync. gov
Local Government Primary Contact : Libbie Hough
Phone Number : 919 -245 -2490
Email : Ihougheorangecount nc. aov
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The Annual Performance Report (APR) is required by 4 NCAC 19L . 1101 . One original signed hardcopy of this report
must be submitted to NC Commerce by Tuesday, January 31 , 2023 at 5 : 00 pm. Newly required, 2022 APR Excel file
must be emailed to compliance@commerce. nc. gov (not a scan copy, the actual Excel file) . Grantees are still required
to mail a hard copy to NC Commerce. The grant recipient' s Board Designated Representative certifies on this signatory
Cover Page that all the Data in the APR Report are true and correct to the best of her/his knowledge and belief. DocuSign
is not permitted.
Jamezetta Bedford, Chair Orange County Board of Commissioners
Typed Name of Authorized Representative
Signature and Date of uthorize Representative
tool
NC COMMERCE - RURAL DEVELOPMENT OFFICE USE ONLY
Documents Included :
Cover Page ❑ MWBE HUD 2516 ❑ (Formerly Contractor Info. Form)
Main Summary ❑ Fair Housing Report ❑
Activity Indicators ❑ LAP Report ❑
Other Indicators ❑ Section 3 Report ❑
Section 504 Report ❑
�- - NC DEPARTMENT 2022 Annual Performance Report
1 ' of COMMERCE
4 RURAL ECONOMIC Main Summary
DEVELOPMENT
Grantee Name : Orange County, NC Grant Number : 20-V-3505
Note: Reconstruction activities, Clearance activities related to Rehabilitation and Temporary Relocation related to Rehabilitation should all be classified under Rehabilitation.
Contents Check
Acquisition
Architectural Barriers An Activity Indicator Form or Other Indicators Form are not required for Administration or Planning. Please
Clearance Activities provided the requested information below:
Code Enforcement
Disposition
Fire Protection
Flood & Drainage Administration
Historic Preservation State Office Use Only
Machinery & Equipment
Neighborhood Facilities Budgeted : $ 903000 . 00
Other Activities Requisitions Paid between
Other Public Facilities 01/01/2022 and 12/31/2022 : $31377089
Parking Facilities No Rounding, please use dechna/,y.
Parks & Playgrounds
Pedestrian Improvements
Public Services x Planning
Public Utilities State Office Use Only
Rehabilitation, Commercial
Rehabilitation, Private Budgeted : $ 287, 837. 63
Rehabilitation, Public Requisitions Paid between
Relocation Assistance 01/01/2022 and 12/31/2022 : $ 372156081
Senior Handicapped Centers No Rounding,, please use decimals.
Sewer Improvements
Solid Waste Facilities Section 3 Reporting
Street Improvements State Office Use "Only
Water and Sewer
Water Improvements Are the activities checked, in the yes 2 No ❑
Working Capital left table, subject to Section 3?
Contractor Information
NC DEPARTMENT 2022 Annual Performance Report
!1 of COMMERCE
RURAL ECONOMIC Activity Indicators Form
{ RURAL
DEVELOPMENT
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Grant Name: Orange County Check (X) C4 :
Project Name: Emergency Housing Assistance Check (X) &1 :
Grant Number: 20-W505 Check (X) L-1 : {
Activity Name, Number and Code: SelectfrontDropdown list to the right Public Services, 1036, 7
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Amount of money leveraged for the activity, if applicable (Funds other than CDBGfttnd as
Part ofactiviha) No 12oundinq, Pease use decimals. $ 7 402 823 .97 witthout salaries. Add salaries an additional 621 ,668,56
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(Proposed isfor entire grant activity, Achtnl is onlyfor the year 2022.)
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,Housing Acfivities �...
Single Units Rental
Total number of rental units acquired
Total number of rental units cleared
Total number of rental units disposed
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Total number of rental households relocated
Total number of rental units rehabilitated
Number of units brought from substandard to standard condition (NC Rehab Standards)
Number of units brought into compliance with the lead safe housing Wile (24 CFR part 35)
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Number of units occupied by elderly (62 years of age or above)
Single Units - Owner
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Total number of owner mots acquired
Total number of owner units cleared
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Total number of owner units disposed '
Total number of owner households relocated
Total number of owner occupied mots rehabilitated
Number of units brought from substandard to standard condition (NC Rehab Standards)
Number of units brought into compliance «nth the lead safe houshng rule (24 CFR part 35)
Number of units occupied by elderly (62 years of age or above)
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Multi-Units Rental
Total number of rental units acquired
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Total number of rental units cleared
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Total number of rental units disposed 1'„„'
Total number of rental households relocated t
Total number of rental units rehabilitated
Number of units brought from substandard to standard condition (NC Rehab Standards)
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Number of units brought into compliance with the lead safe housing rule (24 CFR part 35)
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Number of units occupied by elderly (62 years of age or above) "
Development of Single-Family Housing
Total number of owner units created t
Number of affordable units created
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Development of Multi-Unit Rental Housing
Total number of rental writs created
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Total number of rental units rehabilitated
Number of affordable units created t"
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Number of units Section 504 accessible (hncludes adaptable units)
Number of units brought into compliance with the lead safe housing rule (24 CFR part 35)
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Number of units created through conversion of nonresidential building to residential
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Number of units meeting IBC (International Building Code) iq„^
Of 113C, number of units meeting Energy Star
Number of units occupied by elderly (62 years of age or above)
Number of writs subsidized with project-based rental assistance (fed., state, or local)
Number of years affordability guaranteed
Number of units designated for persons with HIV/AIDS
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of these, number of units designated for the chronically homeless
of these, number of units 504 accessible
Number of units of pernnanent housing for homeless persons
of these, number of units designated for the chronically homeless
of these, number of units 504 accessible
Proposed
Homeownership Indicators - (For Entire Grant)
Number of units occupied by first-time homebuyers
Total number of units assisted through home buyer financial assistance
Number of first-time home buyers assisted financially
Number of first-time home buyers receiving housing counseling
Number of minority first-time home buyers receiving housing counseling
Number served receiving down-payment assistance and/or assistance with closing costs
Number of subsidized mortgages provided
Proposed
Economic Development Program Indicators lee (For Entire Grant)
Number of facadestbusiness building rehab
Number of jobs to be created part-time
Number of jobs to be created full-time
Number of jobs to be retained part-time
Number of jobs to be retained full-time
Number of jobs created with employer sponsored health care
Number of jobs retained with employer sponsored health care
Prior employment status before taking job created all-time employed,yed, art-time employed or unemployed) Status:
gj U P } P Full or Part-time:
Proposed
Jobs (By FDA Job Category Definitions) , (For Entire GraniJ
Official and Managers
Professional
Technicians
Sales
Office and Clerical
Craft Workers (skilled)
Operatives (semi-skilled)
Laborers (unskilled)
Service Workers
v, ...
Proposed - ,e>
el
.,
(For Entire Grant) le eee4
Number of unemployed persons getting jobs in FTE's (Full-Time Equivalent)
Number of new businesses assisted
Number of existing businesses assisted
Number of business expansions
Number of business relocations
Business UEI # (formerly the DUNS#)
Two Digit NAICS Classification Number (httpl/%Ni"v.census.goy/eos�mvw/naics5ude,. htH)
. Proposed : .
Non-EconomicDevelopment .Pnblic Facility Program Indicators - . (For1 'ntmg:
Gran
f)
Number of persons assisted
Number of persons assisted with new access to a public facility
Number of persons assisted with improved access to a public facility
Number of persons assisted where public facility quality was improved
Proposel% (Fo %r Entire
11
%
Non=EeouomictDevelopment Public:InfrastructureProgram Indicators Grant)
Water
Number of persons assisted
Number of persons assisted with new access to public water
Number of persons assisted with improved access to public water
Number of persons assisted where public water quality was improved
Sewer
Number of persons assisted
Number of persons assisted with new access to public sewer
Number of persons assisted with improved access to public server
Number of persons assisted where public sewer quality was improved
Streets
Number of persons assisted
Number of persons assisted with new access to public streets
Number of persons assisted with improved access to public streets
Number of persons assisted where public street quality was improved
Drainage
Number of persons assisted
Number of persons assisted with new access to public drainage
Number of persons assisted with improved access to public drainage
Number of persons assisted where public drainage quality was improved
Sidewalks
Number of persons assisted
Number of persons assisted with new access to public sidewalks
Number of persons assisted with improved access to public sidewalks
Number of persons assisted where public sidewalk quality was improved
Other Public Infrastructure List:
Number of persons assisted
Number of persons assisted with new access to public sidewalks
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Number of persons assisted with improved access el» sideivalks
Number of pers_ assisted wherepublic sidewalkqua% was finproved
Public Service Progrinti. Indicators 1
Number of 7_ assisted — . 39 . . 7
Number 2 personswit , new accessmservice aE b
*ek 2 persons Giimproved acce em =rvice 32 g
Number of persons wheem¥z p% was improved 39 g
Brownfield Projects ?
Numberof square acres of brownfields remediated
Comments
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0NC DEPARTMENT
of COMMERCE r 2022 Annual Performance Report
ts. "'
1., RURAL ECONOMIC Other Indicators : Accomplishments and Beneficiaries Form
DEVELOPMENT
Grantee Name: Orange County, NC Check (X) C49
Project Name: Check E-1 :
Grant Number: 20-V-3505 Check (X) 1,4 :
Activity Name, Number and Code: Selectfroin Dropdomi list to the right 1 Public Services , 1036 , 7
Check Box
Units Budgeted $ $ i 197183T63 this doesn't include salaries, including them would be 287837.63
Households x Actual $ $ r 97,549.94
Persons tYo Roweling please use deck nals.
General 7nforn► ation"
Proposed Actual
." (For Entire Grant) (2022)
To Jos ,
Linear Feet
Square Feet
Properties
Households Benefiting 373 21
Rental Units
One to One Replacement
Displacements
594 accessible units
Elderly
Female-Head of Household
Census VIData (http /A4w.censns.gov7) or Proposed " Actual
(htEps:lldata:census.gov/cedsci!) (For Entire Grant) " (2022) " "
County Code 37135 37135
NC135010704 NC135010704
Census Tract NC135010705 NC135010705
Block Groups
Block Groups
Census Tract
Block Groups
Block Groups
IncomeLeoel3 " '" ` .' Proposed 14 1 4 Actual
Please Selcef Onc: 'Households " ` ` Persons (For Entire Grinit) (2022
Extremely Low 273 18
Low 100 2
Moderate 1
Non-Low/Moderate
Total 373 21
Race Code
. "
Proposed , 1, 1% Aetual � "
(For Entire Grim[) � � (2022) IV
$lea 14 4V
se Select One „� °: HouseLolds Persons ` " `
VV_ . ,� ..
1 Total Hispanic Total Hispanic
11 White 4 3 1
12 Black/African American 3 1
13 Asian 1
14 American Indian/Alaskan Native
15 Native Hawaii/Other Pacific Islander
16 American Indian/Alaskan Native & White
17 Asian & White
18 Black/African American &White
19 Amer. Indian/Alaskan Native & Black/African Amer.
20 Other multi-racial
Race Code . ' Proposed Actual'
(b'or Entire Grant) (2022} `
FleaseSelectOne %I z .Hqui60ldi "" " "Persons "' "
. ,.. . ..,
Total Hispanic Total Hispanic
11 White 226 173 11
12 Black/African American 113 5
13 Asian 19 0
14 American Indian/Alaskan Native 3 0
15 Native Hawaii/Other Pack Islander 0
16 American Indian/Alaskan Native & White 0
17 Asian & White 0
18 Black/African American &White 1 0
19 Amer. Indian/Alaskan Native & Black/African Amer. 0
20 Other multi-racial 3 51 4
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Survey Data
Percent of low and moderate income in service area
Total number of low and moderate income in service area
Total number of I6w`anUmoUeratc income universe
Comments : If you an: designating the number of households, how many households are in each unit and how many persons perhousehold.
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NC DEPARTMENT 2022 Annual Performance Report
I _ of COMMERCE Fair Housing Report
r 7 RURAL ECONOMIC
DEVELOPMENT
Grantee Name: Orange County, NC Grant Number(s): 20-V-3505
Part 1 . Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents (i. e. $100. 00). If there was no activity, enter "No
Activity" and zero for cost. If there was no active grant during the quarter write "No Active Grant " and N/A for the cost. fMlain if the actual activity is different rom the
planned activity, No Rounding, please use decimals.
rl Planned
Gj Activity secure more funds for subsidized housing Estimated Cost $ 0
Actual
Cr Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $ 0
N Planned
a, Activity secure more funds for subsidized housing Estimated Cost $ 0
Actual
pr Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $ 0
m Planned
Y Activity secure more funds for subsidized housing Estimated Cost $ 0
a Actual
Cj Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $ 0
a, Planned
Activity secure more funds for subsidized housing Estimated Cost $ 0
ATFN�
Cf
M Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $ 0
Part 2 . Questions
a . How many discrimination complaints has the local government received in the last year? (Insert a number)
b . How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance ? (Insert a
c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach ? (Insert a
d . What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area ? ( Use 30 words or less)
e. What steps has the local government taken to combat discrimination in the rental markets in the area ? ( Use 30 words or less)
f. What steps has the local government taken to address constraints in the lending markets in the area ? ( Use 30 words or less)
g. What steps has the local government taken to evaluate possible barriers in land -use policies/practices in the area ? ( Use 30 words or less)
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NC DEPARTMENT 2022 Annual Performance Report
of COMMERCE Fair Housing Report
RURAL ECONOMIC
` DEVELOPMENT
Grantee Name: Orange County, NC Grant Number(s): 20-V-3505
Part 1 . Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents (i. e. $100. 00). if there was no activity, enter "No
Activity" and zero for cost. If there was no active grant during the quarter write "No Active Grant " and N/A for the cost. plain if the actual activity is dernt Lr2m the
planned activity. No Rounding, please use decimals.
,c.f Planned Explore tunding options tor abest- practices Rapid Rehousing program to serve homeless individuals
La, Activity and families in Orange County . Estimated Cost $ 108, 000
Actual
Cf Activity The Orange County Housing Department started and administered a Rapid Rehousing program Actual Cost $ 64, 078
N Planned Explore tunding options tor abest- practices Rapid Rehousing program to serve homeless In Ivl ua s
LM
Activity and families in Orange County , Estimated Cost $ 108, 000
Actual
Cir Activity The Orange County Housing Department administered a Rapid Rehousing program Actual Cost $ 64, 078
cm Planned Explore tunding options tor abest- practices Rapid Rehousing program to serve homeless In Ivl ua s
Y Activity and families in Orange County , Estimated Cost $ 1081000
Actual
pr Activity The Orange County Housing Department administered a Rapid Rehousing program Actual Cost $ 64, 078
d Planned Explore tunding options tor abest- practices Rapid Rehousing program to serve homeless In Ivl ua s
m Activity and families in Orange County , Estimated Cost $ 108, 000
c ua
Activity The Orange County Housing Department administered a Rapid Rehousing program Actual Cost $ 64, 078
Part 2 . Questions
a . How many discrimination complaints has the local government received in the last year? (Insert a number) 31
b . How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance ? (Insert a 15
c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach ? (Insert a 2
d . What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area ? ( Use 30 words or less)
Ensured staff attended HUD-approved fair housing training and ensured Human Relations Commission members attend fair housing training .
e . What steps has the local government taken to combat discrimination in the rental markets in the area ? ( Use 30 words or less)
Collaborated with local FHIP to conduct fair housing training for tenants and conducted Fair Housing providers training .
f. What steps has the local government taken to address constraints in the lending markets in the area ? ( Use 30 words or less)
The jurisdiction works with the NC Housing Finance Agency, Self Help Credit Union and other lenders to address market constraints for individual affordable 1ho
g. What steps has the local government taken to evaluate possible barriers in land-use policies/practices in the area ? ( Use 30 words or less)
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Orange County Housing and Planning departments work collaboratively to assess and address land- use policies and practices, including expanding the ability to
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• � NC DEPARTMENT 2022 Annual Performance Report
o COMMERCE
f Fair Housing Report
1 RVRAL ECONOMIC
_ DEVELOPMENT
Grantee Name: Orange County, NC Grant Number(sJ: 20-V-3505
Part 1 . Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents (i. e. $100. 00). If there was no activity, enter "No
Activity " and zero for cost. If there was no active grant during the quarter write "No Active Grant" and N/A for the cost. Explain if the actual activity is different from the
Manned activityn No Rounding, please use decimals.
Planned
Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement . Estimated Cost $ 125 , 000
Actual
Cir Activity solicited and incorporated feedback from advisory boards on the Manufactured Homes Strategy Plan Actual Cost $ 0
N Planned
Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement . Estimated Cost $ 125 , 000
Actual received endorsements from tour area jurisdictions owns of ChapelHill , Carrboro, and Hillsborough
Cy Activity and Orange County) on the goals and strategies in the Manufactured Homes Strategy Plan Actual Cost $ 0
m Planned
Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement . Estimated Cost $ 125 , 000
Actual
U' Activity staff prioritization of next steps and tasks in the Manufactured Homes Strategy Plan Actual Cost $ 0
Planned
Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement . Estimated Cost $ 125 , 000
L ua
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Activity staff prioritization of next steps and tasks in the Manufactured Homes Strategy Plan Actual Cost $ 0
Part 2 . Questions
a . How many discrimination complaints has the local government received in the last year? (Insert a number)
b . How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance? (Insert a
c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach ? (Insert a
d . What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area ? ( Use 30 words or less)
e . What steps has the local government taken to combat discrimination in the rental markets in the area ? ( Use 30 words or less)
f. What steps has the local government taken to address constraints in the lending markets in the area ? ( Use 30 words or less)
g. What steps has the local government taken to evaluate possible barriers in land -use policies/practices in the area ? ( Use 30 words or less)
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NC DEPARTMENT 2022 Annual Performance Report
� I of COMMERCE Monitoring and Updating the Language Access Plan (LAP)
RURAL. ECONO IC
DEVIELOPMEHT
Grantee Name : Orange County, NC Grant Number : 20 -V-3505
1 . What is the current a Limited English Proficient (LEP) population in the housing jurisdiction , geographic
area , or population affected or encountered ? Please check a box and write the specific language below; for
Spanish check the box only.
0 Spanish O Asian and Pacific Island Languages
p Other Indo-European Languages (p All other languages (Specify below)
Other Indo -European 2 , 150 jAsian and PI 2, 306 1All Other 493
2 . What is the frequency of encounters with LEP language groups ? Please check a box. If other, please check the
box and describe below.
p Daily ❑ Weekly ❑ Monthly ❑ Other (Specify) :
3 . What is the nature and importance of activities to LEP persons ? Important: Determine whether denial or delay
of access to services or information could have serious implications to the LEP customer. Please describe below.
Many emergency housing assistance applicants are behind in rent or utilities . Others are exiting homelessness and
need help to pay costs related to setting up residence in area rentals . Delay in processing applications due to
language barriers could result in increased frequency of evictions and/or homelessness .
4. Indicate the availability of resources , including technological advances and sources of additional resources ,
and the costs imposed .
No Rounding, please use decimals.
Resources (Describe) Cost
Language Line -- offering immediate translation services via phone $ -
Translation of applications and other resource materials by qualified translators into mulitple $ -
Translation services by qualified translators for Zoom meetings $ -
Quick translation of holiday closings , etc by using Reverso . net $ -
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5 . Does staff know and understand the LAP and how to implement ? - e . g. Have employees been twined on your
policies and procedures regarding LEP persons ?
Please check a box and explain below your answer below . Yes 0 No ❑
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If yes, please indicate how and how often . If no, please explain why not.
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Onboarding for all new staff, ongoing inservice and sharing of county resources to serve LEP . The housing
department has been able to recruit and hire Spanish language speakers to offer direct services to clients .
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6. Have your subcontractors been informed of their obligation to provide language assistance to LEP
Please check a box and explain below your answer below. Yes ❑ No ❑
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If yes, please indicate how and how often. If no, please explain why not.
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N/A this program has no subcontractors
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7 . Identify sources for assistance available and viable- Describe the tool or method used being used to collect data
on participant satisfaction with interpreter/translation services,
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Translation of materials ; translators for Zoom meetings ; language line (on demand telelanguage services) and other
ways listed above in lines 31 -34 . We have conducted focus groups with individuals who have received some of our
services with the goal of improving service delivery based on that input .
8 . Have there been any complaints filed because of language access problems ?
Yes ❑ No 0 If yes, please describe below .
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Intentionally Left Blank (Please Re er to the Next
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Monitoring and Updating the Language Access Plan (LAP)
2022 Annual Report Instructions
This report should clearly describe the reasonable steps and due diligence to assist the Limited English Proficient (LEP)
population within the Community Development Block Grant (CDBG) , CDB &Coronavirus (CDB & CV) and/or
Neighborhood Stabilization (NSP) programs . This report should clearly describe if there were any limitations to assist
the (LEP) population and why . Complete this report by local government, not by grant number, but indicate what grant
numbers are active by the grantee .
Sources
* Federal Register / Vol . 72 , No . 13 / Monday, January 22 , 2007 / Notices , p . 2746 , part E .
* www . workforceATM . org
BELOW YOU WILL FIND SOME OPTIONS AND SUGGESTIONS TO ENSURE THE LEP POPULATION IS
ASSISTED WHEN IS REQUIRED
The availability of resources , including technological advances and sources of additional resources , and the costs
imposed :
• Training bilingual staff to act as interpreters and translators .
• Sharing information through industry groups, telephonic and video conferencing interpretation services .
• Pooling resources and standardizing documents to reduce translation needs .
• Using qualified translators and interpreters to ensure that documents need not be "fixed" later and those inaccurate
interpretations do not cause delay or other costs .
• Centralizing interpreter and translator services to achieve economies of scale or using qualified community
volunteers in a formalized manner .
• Smaller entities with more limited budgets are not expected to provide the same level of language services as larger
entities with larger budgets .
• Utilizing advances in technology .
• Sharing language assistance materials and services among and between other recipients , advocacy groups or federal
grant agencies ; and using reasonable business practices .
Your Use of the Two Predominant Ways to Provide Language Services — Oral Interpretation and Written Translation
* Using Oral Language Services (Interpretation)
Consider some or all of the following options for providing competent interpreters in a timely manner:
Ensuring Competence of tt ❑
When using interpreters , ensure that they :
• Demonstrate proficiency and the ability to communicate information accurately in both English and in the other
language and can identify and employ the appropriate mode of interpreting (e . g . , consecutive, summarization, or
sight translation) .
• Have knowledge in both languages of specialized terms or concepts of the program or activity .
• Have knowledge of any particularized vocabulary and phraseology used by the LEP person .
• Understand and follow confidentiality and impartiality rules to the same extent the employee for whom they are
interpreting and/or to the extent the employee ' s position requires .
• Understand and adhere to their role as interpreters without deviating into a role as a counselor, legal advisor, etc .
• Allow you to provide service in a timely manner .
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Hiring Bilingual Staff — Effective management strategies , including any appropriate adjustments in assignments and
protocols for using bilingual staff, can ensure that bilingual staff is fully and appropriately utilized .
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Hiring Staff Interpreters — Most helpful when there is a frequent need for interpreting in one or more languages . ' j
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Contracting for Interpreters — Review cost- effectiveness when there is a not regular need for a particular language
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skill . Contracting with one of the many community-based organizations and mutual assistance associations who provide
interpretation services for particular language groups can be a cost- effective option .
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Using Telephone Interpreter Lines — Offer speedy interpreting assistance in many different languages . Particularly
appropriate this method, where the mode of communicating with a customer, regardless of language proficiency, occurs
over the phone .
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Using Community Volunteers — It could be particularly useful in providing language access for your less critical
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programs and activities . It is often best to use volunteers who are trained in the information or services of the program
and can communicate directly with the LEP persons in their language . j
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Using Family Members or Friends — You should not plan to rely on a LEP person ' s family members , friends , or other
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informal interpreters to provide language assistance services to important programs and activities . However, where LEP
persons so desire the should be permitted to use at their own expense , an interpreter of their own choosing in lace of
p � Y P � p � � g p , I
or as a supplement to , the free language services you offer .
* Using Written Translation Services
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Determine documents to be translated- Determine which documents are "vital such as .
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• Applications , consent forms and complaint forms ;
• Written tests (those that do not assess English competency) ;
• Letters containing important information regarding participation in a program or activity ;
• List of partners and services provided at a One- Stop ;
• Notices pertaining to reduction, denial or termination of services or benefits and of the right to appeal such actions ;
• Notices that require a response from beneficiaries ,
• Information on the right to file complaints of discrimination;
• Information on the provision of services to individuals with disabilities ;
• Notices advising LEP persons of the availability of free language assistance ;
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• Explanation of how to file complaint and complaint process ; and !'
• Other outreach materials .
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Ensure the competence of translators
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• Consider using certified translators .
• Consider using a second, independent translator to check the work of the primary translator .
• Consider "back translating" where one person can translate the document and a second, independent translator, can
translate it back into English to check that the appropriate meaning has been conveyed .
• Ensure translators understand the expected reading level of the audience . '
• Ensure translators , where appropriate, have fundamental knowledge about the target language group ' s vocabulary
and phraseology .
Examples of practices that may violate Title VI are :
• Providing services to LEP persons that are more limited in scope or are lower in quality than those provided to other
• Subjecting LEP persons to unreasonable delays in the delivery of services
• Limiting participation in a program or activity on the basis of English proficiency
9 Providing services to LEP persons that are not as effective as those provided to those who are proficient in English, or
• services and/or requiring LEP persons to
Failing to inform LEP persons of the right to receive free interpreter
provide their own interpreter
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r�- -. NC DEPARTMENT 2022 Section 3 Reporting Form (24 CFR 75 . 25) C
r o( COMMERCE t
RURAL fCONONK Reporting Period Januaty 1 , 2022 to December 31 , 2022
� [V QLOGMCHT
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Grantee Name : Orange County, NC Grant Number : 20 -V-3505
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SAFE HARBOR BENCHMARKS : Numeric Targets for Housing and Community Development Financial Assistance
The benchmarks for Section 3 projects (housing rehabilitation, housing construction, and other public construction projects assisted under HUD programs that provide housing
and community development financial assistance where the amount of assistance to the project exceeds a threshold of $200,000) are: I,
1 . Twenty (25) percent or more of the total number of labor hours worked by all workers on a Section 3 project are Section 3 workers; and
2. Five (5) percent or more of the total number of labor hours worked by all workers on a Section 3 project are Targeted Section 3 workers, as defined in § 7521 .
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Total Labor Hours , 18360 Benchmark # 1 Percentage : 89%d
Section 3labor hours Targeted Section 3laborhours
Target Section 3 Workers Labor Hours : 16320 Benchmark #2 Percentage . 89% ® = �sss AND = sw
g g Total labor hours Total labor hours
Section 3 Workers Labor Hours (Actual) : 16320
QUALITATNE EFFORTS : This section ' is required if, based on the labor hours reporting above, the reporting agency did not meet the safe harbor benchmarks
Please click on the box to check all that apply. Maintain records available for HUD and/or REDD review to document any efforts checked.
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❑ Outreach efforts to generate job applicants who are Public Housing Targeted Workers ❑ Assisted residents with finding child care.
❑ Assisted residents to apply for, or attend community college or a four year
❑ Outreach efforts to generate job applicants who are Other Funding Targeted Workers . educational institution.
❑ Direct, on-the job training (including apprenticeships). ❑ Assisted residents to apply for, or attend vocational/technical training .
❑ indirect training such as arranging for, contracting for, or paying tuition for, off-site
training. ❑ Assisted residents to obtain financial literacy training and/or coaching.
❑ Technical assistance to help Section 3 workers compete for jobs (e . g. , resume ❑ Bonding assistance, guaranties, or other efforts to support viable bids from
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assistance, coaching). Section 3 business concerns.
❑ Provided or connected residents with training on computer use or online
❑ Outreach efforts to identify and secure bids from Section 3 business concerns . technologies . 1%
❑ Technical assistance to help Section 3 business concerns understand and bid on ❑ Promoting the use of a business registry designed to create opportunities for
contracts . disadvantaged and small businesses .
❑ Division of contracts into smaller jobs to facilitate participation by Section 3 business ❑ Outreach, engagement, or referrals with the state one-stop system, as designed
concerns . in Section 121 (e)(2) of the Workforce Innovation and Opportunity Act.
❑ Provided or connected residents with assistance in seeking employment including: 1%
drafting resumes, preparing for interviews, finding job opportunities, connecting !"%
residents to job placement services . ❑ Other:
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❑ Held one or more job fairs .
❑ Provided or connected residents with supportive services that can provide direct
services or referrals ,
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❑ Provided or connected residents with supportive services that provide one or more of
the following: work readiness health screenings, interview clothing, uniforms, test
fees, transportation .
f, NC PA M E 2022 Annual Performance Report
A of COMMERCE Monitoring for Section 504 Compliance
RURAL ECONOMIC
I) EVEL OPMENT
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Grantee Name : Orange County, NC Grant Number : 20 -V-3505
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1 . What is the current a disabled/handicap population in the housing jurisdiction , geographic area , or
population affected or encountered ?
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Disabled Population in Orange County, North Carolina is 8 . 5 %± 1 . 6 % . Total population : 148362 ; disabled 12599 .
Source : https : Hdata. census . gov/
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2 . What is the frequency of encounters with disabled/handicap persons ? Please check a box. If other, please
check the box and describe below.
p Daily ❑ Weekly ❑ Monthly ❑ Other (Specify) :
3 . What is the nature and importance of activities to disabled/handicap persons ? Important: Determine whether
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denial or delay of access to services or information could have serious implications to the disabled/handicap
customer. Please describe below.
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Emergency housing assistance applicants are behind in rent or utilities . Others are exiting homelessness and need
help to pay costs related to setting up residence in area rentals . Delay in processing applications due to barriers
caused by lack of accessbility could result in increased frequency of evictions and/or homelessness .
4 . Number of Reasonable Accommodations (non-structural changes, exception, or adjustment to a rule, policy,
practice, or service) request(s ) to non-housing facilities and programs . Insert a number or "No Requests made "
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5 . Methods of Reasonable Accommodation conducted for request(s) Please check all boxes that apply. If other,
please check the box and describe below.
P1 Use of Telecommunications Device for the Deaf 0 Qualified sign-language interpreters and oral
(TDD)/ Teletypewriter (TTY) devices interpreters
2 Readers 0 Tape/Recordings
ElLarge Print El Braille materials
El Flexible work scheduling ❑ Modification of employment policies
❑ Note-takers El Closed-captioned video
0 Other (Specify Below) : ❑ No Activity
Client who was hearing impaired brought with them a sign-language interpreter
6 . Indicate the availability of resources for reasonable accommodation , including technological advances and
sources of additional resources , and the costs imposed .
o Rounding, please use deeiials.
Resources (Describe) Cost
Large print readers in county facilities $ 0
Note-takers $ 0
TTY and 711 $ -
Recordings $ -
Brialle signage $ -
Videos with subtitles $ -
7. Does staff know and understand Section 504 compliance and how to implement ? - e . g. Have employees been
trained on your policies and procedures regarding qualified persons with disabilities ? Please check a bog and
explain below your answer below.
Please check a box and explain below your answer below . Yes El No ❑
If yes, please indicate how and how often . If no, please explain why not.
Onboarding, in-services , and sharing of relevant information as it pertains to housing clients , eg . Service animals in
housing
8 . Identify sources for assistance available and viable - Describe the tool or method used being used to collect data
on participant satisfaction with program accessibility services .
The Orange County Human Resources Department collects data and feedback for all instances or
accommodation requests , complaints , and accessibility questions to provide accessibility to all
employees . Additionally, we have conducted focus groups with members of the disabled populations to inform our
planning . Outreach to the Disability Awareness Council, libraries, and senior centers are planned .
9 . Have there been any complaints filed based on disability discrimination ?
Yes [INo p If yes, please describe below, including number of complaints, nature of
complaints, and resolution of complaints .
10 . How many Section 504 training/workshops/meetings/conferences have local government staff attended in the last
year for technical assistance ? (Insert a number)
E:(o
11 . How many Section 504 training/workshops/meetings/conferences have local government staff conducted in the
last year for technical assistance ? (Insert a number)
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Monitoring for Section 504 Compliance
Annual Report Instructions
This report should clearly describe the reasonable steps and due diligence to assist the qualified persons with disabilities
(24 CFR Part 8) within the Community Development Block Grant (CDBG) . This report should clearly describe if there
were any limitations to assist the disabled/handicap population and why. Complete this report by local government, not by
grant number, but indicate what grant numbers are active by the grantee. j
BELOW YOU WILL FIND SOME OPTIONS AND SUGGESTIONS TO ENSURE THE DISABLED POPULATION IS
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ASSISTED WHEN IS REQUIRED
Physical access : This means access to buildings , public spaces, and any other place a person might need to go for work,
play, education, business, services , etc. Physical access includes things like accessible routes , curb ramps , parking and
passenger loading zones, elevators , signage, entrances, and restroom accommodations .
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Access to communication and information : Signs , public address systems , the Internet, telephones , and many other
communication media are oriented toward people who can hear, see and use their hands easily. Making these media
accessible to people with disabilities can take some creativity and ingenuity.
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Program accessibility: People with disabilities have, in the past, often been denied access to services of various kinds —
from such human services as childcare or mental health counseling to help in retail stores to entertainment — either because
of lack of physical accessibility or because of their disabilities.
Employment: Discrimination in hiring based on disability — if the disability doesn 't interfere with a candidate ' s ability to
perform the tasks of the job in question — is illegal in the U. S . and many other countries, and unfair everywhere .
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Education : Everyone has a right to an education appropriate to her talents and needs . The Individuals with Disabilities
Education Act (IDEA) in the U. S . , as well as laws in many other countries , guarantee education to students with disabilities .
Community access : Everyone should have the right to fully participate in community life, including attending religious
services , dining in public restaurants, shopping, enjoying community park facilities , and the like . Even where there are no
physical barriers, people with disabilities still sometimes experience differential treatment.
In general, ADA requires that public and government facilities, cities and towns, educational institutions , employers , and
service providers make reasonable accommodations where necessary to serve people with disabilities . "Reasonable
accommodation" means making changes that don' t cause unreasonable hardship to the party making them or to others that
party deals with (students, customers, employees, program participants, etc .) .
I. WHEN DO YOU ENSURE ACCESS FOR PEOPLE WITH DISABILITIES ?
• When new public facilities are being designed and/or built. Any new building used as a public facility (e. g .,
parks, sports stadiums, other public facilities) must be accessible . Minimally, the design should be functional to
accommodate people with different abilities , but good design can make accessibility total and essentially invisible.
• When there' s an addition, renovation, or repair made to a public facility. This is the time to make sure that
accessibility means total accessibility. Even buildings and other facilities that fulfill all the requirements of ADA
aren' t always totally usable for people with disabilities . It ' s important that designers, builders, and people with
disabilities themselves think about how best to provide access . If over 25 % of a building is being remodeled, ADA
requires making the entire building accessible. In addition, some states have a tax incentive for owners who bring
their buildings into compliance with ADA.
• When a historic building is rehabilitated for a public use. This is an easy sell, since not only is it the law to make
such a project accessible, but the developer can get back a good bit of the money spent on accessibility
improvements through tax credits. Additionally, construction and modifications can be made so that they do not
look obvious in order to help maintain the historical look of the fayade .
• When a community group is working on improving or rehabilitating a public facility or space . A grassroots
group may be trying to bring back a neighborhood park or restore an abandoned warehouse as a community
center. Especially if the project is being accomplished largely with volunteer labor, it' s important that they think
about accessibility. The old entrances to a neighborhood park may have several steps up from the street, for instance :
accessible entrances need to be designed that don 't take away from the traditional look and feel of the park, and still
make it easy for people with disabilities to enjoy the space . Don 't forget to solicit help from people with disabilities
to help with these projects . Gettheir stakeholdership by getting them to participate in these projects . They are their
public spaces , too .
• When an organization , institution , or agency that provides services or education is moving or .renovating its
facility. A move sari be one to a more accessible location and building. A renovation can include accessibility
accommodations .
• When there are complaints about lack of access: For non-federally funded buildings, there are not usually ADA
inspections . Often, someone must file a complaint in order for ADA to be enforced . If you 're connected to an
organization that's getting complaints because it's not fully accessible, it ' s to your advantage to do something about
those complaints before someone calls the Department of Justice. If you 're an advocate or a concerned party — or
a person with disabilities who knows about the problem, you can save everyone a huge amount of trouble by
suggesting or brokering reasonable accommodations .
II. WHO SHOULD ENSURE ACCESS FOR PEOPLE WITH DISABILITIES `?
• People with disabilities themselves . People with disabilities have often been incredible self-advocates. They can
demonstrate how lack of accessibility affects them and speak eloquently about their experiences . As participants
in planning the design and construction of new buildings and facilities , they can bring their experiences to bear to
make projects as accessible and usable as possible . .
• Organizations concerned with disability rights . k Besides the fact that ensuring access is one of the reasons these
organizations exist, the folks who staff them — often themselves people with disabilities — know the political and
the architectural territory, as well as the laws concerning accessibility :
• Legislators and other public officials . Legislators and other public officials can craft laws and policies that ensure
not only access for people with disabilities but raise consciousness about their issues .
• Enforcing agencies . The Department of Justice (DOJ) and other agencies concerned with enforcing all or part of
ADA can do more than simply respond to complaints . DOJ, for instance, conducted a survey of state and local
governments to determine whether they were in compliance with the law, and then worked with those that were not
to draft agreements about how they were going to reach compliance .
• Employers . It makes sense for employers to make sure they can hire the best person available . Making their
workplaces accessible allows them to do just that, without having to think about accommodation if that person
happens to have A disability.
• Educators . Educators, by and large, care about learners , and want them to do well. .Accessibility is not only the
law, but it vastly increases the chances that learners with disabilities of all kinds will be successful .
• Organizations that provide public services . These organizations are obliged to be accessible, but they also often
act as advocates for participants . Moreover, being as accessible as possible reflects the value that many of them put
on diversity, equity, human rights ; and fairness .
• The court system , when necessary . When an individual or enforcement agency can 't come to a satisfactory
agreement about accommodation, a court may have to settle the dispute according to the law .
• Architects and planners . Architects and planners can . incorporate accessibility into all their designs if they ' re
aware of the issue and attentive to the needs of people with disabilities. .
• Developers . It' s to the advantage of a developer to consider accessibility for a number of reasons . First, it makes
economic sense to build it in to begin. with, since it' s likely to be less expensive than trying to make over a building
or facility later . Second, it increases the value of the project, as well as increasing the number of people who ' ll be
able. to use it as residents, customers; or however the project is intended. And finally, the developer can get a tax
credit for part of the expense associated with creating accessibility.
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III. SPACES THAT NEED TO BE PHYSICALLY ACCESSIBLE INCLUDE: Ii
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• Public facilities .
• Federal, state, and local government facilities .
• Outdoor spaces , such as public parks , monuments, squares, gardens, etc.
• Public ways.
• Public transportation .
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IV. ACCESS TO COMMUNICATION AND INFORMATION
• Signs , posters, and other similar features . We expect printed signs, in buildings or on streets to tell us what we
need to know, but for people who are blind or near blind, they may not be helpful. Signs with raised letters or
Braille, placed at heights that can be easily reached (specified in the ADA Design Standards ), can provide an
alternative.
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• Announcements. In public places where announcements may be important, and may target individuals — airports ,
for example — they should be both verbal and visual, so that they can be heard or seen by ' those with vision and
hearing difficulties .
The advent of cell phones that can announce calls with vibration, and that have text=messaging capability, has undoubtedly
made life easier for many people with hearing impairments ,
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* ASL interpretation . Deaf individuals may need an American Sign Language interpreter for meetings with doctors ,
lawyers , and other professionals ; for lectures and classes ; for business transactions ; or for public gatherings , such
as conferences , performances , or public hearings.
• Readers. People with learning disabilities or vision difficulties may need readers in order to successfully complete
courses . By the same token, deaf individuals may need to be provided with lecture notes , or to have an interpreter
in lectures . G
• Internet. According to Section 508 of the Rehabilitation Act, the U. S . government is required by law to make. its j
websites (including those of any organizations or institutions that are federally funded) accessible to the extent
possible, and many agencies, organizations and businesses not required to are nonetheless concerned with doing so
as well .
• Television. Since . 1993 , all TV sets sold in the U. S . are required to be equipped with closed-captioning receivers
that can be turned on through an on-screen menu or a remote.
V. HOW DO YOU ENGAGE IN DISABILITY ADVOCACY ?
• Demand Enforcement. Where there are laws , they must be enforced in order to have any effect. In the United
States , the law essentially covers what is required for accessibility, but it' s not always enforced. Enlist Other
Advocates to Ensure Opportunity for People with Disabilities .
• Work with Legislators to Pass Laws_ that Guarantee Equality of Access and Opportunity to People with
Disabilities
• Work with Architects , Developers, Building Inspectors, etc. to Make Them Aware of the Concerns and Needs
of People with Disabilities.
• Deep at it Indefinitely. Until people with disabilities are hardly noticeable as having disabilities because they have
universal physical, social, and political access, disability advocates and people with disabilities themselves need to
keep working for a world where everyone ' s needs are addressed and met. Even if that's ever achieved, it' s likely
that it will still take effort to maintain those state of affairs , and to ensure that the world doesn 't return to those
unimaginable days when there were places that people in wheelchairs weren' t able to go,
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of Kansas.
VI. EXAMPLES OF PRACTICES THAT MAY VIOLATE SECTION 504
• Providing services to disabled persons that are more limited in scope or are lower in quality than those provided to
other persons
• Subjecting disabled persons to unreasonable delays in the delivery of services
• Limiting participation in a program or activity on the basis of disability
• Providing services to disabled persons that are not as effective as those provided to those who are proficient in
English
Definitions
Accessible - Any site, building, facility or portion thereof that is approachable, functional, and can be used by people with
disabilities independently, safely, and with dignity.
Qualified person with disabilities - Any person who has a physical or mental disability that substantially limits one or more
major life activities ; has a record of such an impairment, or is regarded as having such an impairment [24 CFR 8 . 3 ] .
Reasonable Accommodation - A change, exception, adaptation or modification to a policy, practice, program, service, or
workplace which will allow a qualified person with a disability to have an equal opportunity to participate fully in a program,
take advantage of a service, perform a job , enjoy a dwelling, public, or common space
Please visit United States Department of Housing and Urban Development (IIUD) ' s website for frequently asked
questions about Section 504 compliance,
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