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Home My WebLink AboutAgenda - 04-18-2023; 8-c - 2022 Annual Report for Orange County’s CDBG-CV Grant 1 ORANGE COUNTY BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: April 18, 2023 Action Agenda Item No. 8-c SUBJECT: 2022 Annual Report for Orange County's CDBG-CV Grant DEPARTMENT: Housing ATTACHMENT(S): INFORMATION CONTACT: Attachment 1: 2022 Annual Performance Corey Root, Housing Director, (919) 245- Report on Orange County's 2490 CDBG-CV Grant for Libbie Hough, Community Stability Emergency Housing Manager, (919) 619-7116 Assistance PURPOSE: To receive an annual report for calendar year 2022 on Orange County's Community Development Block Grant — Coronavirus (CDBG-CV) grant from the NC Department of Commerce and authorize the Chair to sign the report. BACKGROUND: On August 25, 2020, Governor Roy Cooper announced the availability of $28 million from federal Community Development Block Grant — Coronavirus (CDBG-CV) funding to be disbursed to support rental and utility payments and prevent evictions for those with a demonstrated need. The funding will be distributed to eligible community agencies around the state that will work directly with North Carolinians on an application and disbursement process. Orange County applied for and was awarded CDBG-CV funds to be used with the County's existing Emergency Housing Assistance (EHA) program, which prevents eviction and homelessness by providing financial assistance to help Orange County residents with low incomes secure and maintain stable housing. EHA assistance is available to households in Orange County that earn no more than 30% of the area median income, have an urgent need for housing assistance, and lack resources to cover the cost of their housing need. The County received approval to begin expending CDBG-CV funds on March 17, 2021. Orange County must submit an Annual Performance Report that covers CDBG-CV activities for the whole calendar year 2022 (Attachment 1). This Report includes activities funded not only by the CDBG-CV grant funds, but also other funds leveraged through the EHA program in 2022. In the Annual Performance Report (Attachment 1), the total assistance provided and clients served in 2022 is quite low because County staff expended the majority of funding for this grant in 2021. The 2022 report shows 67 clients assisted using just over $37,000 from January through December 2022. Housing Department staff are working now to finalize and close out this grant. 2 FINANCIAL IMPACT: Review and submission of the annual report is required in order to maintain Orange County's $900,000 CDBG-CV grant. SOCIAL JUSTICE IMPACT: The following Orange County Social Justice Goals are applicable to this item: • GOAL: FOSTER A COMMUNITY CULTURE THAT REJECTS OPPRESSION AND INEQUITY The fair treatment and meaningful involvement of all people regardless of race or color; religious or philosophical beliefs; sex, gender or sexual orientation; national origin or ethnic background; age; military service; disability; and familial, residential or economic status. • GOAL: ENSURE ECONOMIC SELF-SUFFICIENCY The creation and preservation of infrastructure, policies, programs and funding necessary for residents to provide shelter, food, clothing and medical care for themselves and their dependents. • GOAL: CREATE A SAFE COMMUNITY The reduction of risks from vehicle/traffic accidents, childhood and senior injuries, gang activity, substance abuse and domestic violence. ENVIRONMENTAL IMPACT: There are no Orange County Environmental Responsibility Goal impacts applicable to this item. RECOMMENDATION(S): The Manager recommends that the Board review the annual report and authorize the Chair to sign the report for submission to the NC Department of Commerce. 3 r-; NC DEPARTMENT 1a' o COMMERCE RURAL ECONOMIC DEVELOPMENT NORTH CAROLINA DEPARTMENT OF COMMERCE STATE ADMINISTERED COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM 2022 ANNUAL PERFORMANCE REPORT COVER PAGE Grantee Name: Orange County, NC Grant Number: 20-V-3505 Grants Management Representative: Libbie Hough Grantee Address: OW. Tryon Street, Hillsborough,NC 27278 1 Mailing: PO Box 8181, Hillsborough, Preparer Information Name: Libbie Hough Address: PO Box 8181,Hillsborough,NC 27278 Telephone Number: 919-245-2490 Email Address: Ihough(@orangecountvnc.gov Local Government Primary Contact: Libbie Hough Phone Number: 919-245-2490 Email: Ihough(@orangecountvnc.gov The Annual Performance Report(APR) is required by 4 NCAC 19L.1101. One original signed hardcopy of this report must be submitted to NC Commerce by Tuesday,January 31,2023 at 5:00 pm.Newly required,2022 APR Excel file must be emailed to compliance@commerce.nc.gov(not a scan copy,the actual Excel file).Grantees are still required to mail a hard copy to NC Commerce.The grant recipient's Board Designated Representative certifies on this signatory Cover Page that all the Data in the APR Report are true and correct to the best of her/his knowledge and belief.DocuSign is not permitted. Jamezetta Bedford, Chair Orange County Board of Commissioners Typed Name of Authorized Representative Signature and Date of Authorized Representative NC COMMERCE-RURAL DEVELOPMENT OFFICE USE ONLY Documents Included: Cover Page ❑ MWBE HUD 2516 ❑ (Formerly Contractor Info.Form) Main Summary ❑ Fair Housing Report ❑ Activity Indicators ❑ LAP Report ❑ Other Indicators ❑ Section 3 Report ❑ Section 504 Report 0 4 - NC DEPARTMENT 2022 Annual Performance Report •'�+�.g3].it 3 of COMMERCE RURAL ECONOMIC Main Summary DEVE4OPMENT Grantee Name: Orange County,NC Grant Number: 20-V-3505 Note: Reconstruction activities,Clearance activities related to Rehabilitation and Temporary Relocation related to Rehabilitation should all be classified under Rehabilitation. Contents Check Acquisition Architectural Barriers An Activity Indicator Form or Other Indicators Form are not required for Administration or Planning. Please Clearance Activities provided the requested information below: Code Enforcement Disposition Fire Protection Flood&Drainage Administration Historic Preservation State Office Use Only Machinery&Equipment Neighborhood Facilities Budgeted: $ 90,000.00 Other Activities Requisitions Paid between Other Public Facilities 01/01/2022 and 12/31/2022: $3,377.89 Parking Facilities No Rounding,please use decimals. Parks&Playgrounds Pedestrian Improvements Public Services x Planning Public Utilities State Office Use Only Rehabilitation,Commercial Rehabilitation,Private Budgeted: $ 287,837.63 Rehabilitation,Public Requisitions Paid between Relocation Assistance 01/01/2022 and 12/31/2022: $ 37,156.81 Senior Handicapped Centers No Rounding,please use decimals. Sewer Improvements Solid Waste Facilities Section 3 Reporting Street Improvements State Office Use Only Water and Sewer Water Improvements Are the activities checked,in the yes O No ElWorking Capital left table,subject to Section 3? Contractor Information 05 ��r**�1�. K DEPARTMENT 2022 Annual Performance Report "r•{:` RURAL RnrecoeoMic Activity Indicators Form o-a-1 Grant Name: Orange County Check(X)C-1: Project Name: Emergency Housing Assistance Check(X)E-1: Grant Number: 20-V-3505 Check(X)L-1: Activity Name,Number and Code: Select]wn Dropdown list to the right 0� Public Services,1036,7 Amount of money leveraged for the activity,if applicable(Funds other than CDBG fund as part ofactivity.) No Rounding,please use decimals. $ 7 A02 823.97 witthout salaries.Add salaries an additional 621,668.56 (Pro osed is for entire grant activity,Actual is out or the ear 2022) Housing Program Indicators or Entire Grant) (2022) Housing Activities Single Units-Rental Total number of rental units acquired Total number of rental units cleared Total number of rental units disposed Total number of rental households relocated Total number of rental units rehabilitated Number of units brought from substandard to standard condition(NC Rehab Standards) Number of units brought into compliance with the lead safe housing rule(24 CFR part 35) Number of units occupied by elderly(62 years of age or above) Single Units-Owner Total number of owner units acquired Total number of owner units cleared Total number of owner units disposed Total number of owner households relocated Total number of owner occupied units rehabilitated Number of units brought from substandard to standard condition(NC Rehab Standards) Number of units brought into compliance with the lead safe housing rule(24 CFR part 35) Number of units occupied by elderly(62 years of age or above) Multi-Units Rental Total number of rental units acquired Total number of rental units cleared Total number of rental units disposed Total number of rental households relocated Total number of rental units rehabilitated Number of units brought from substandard to standard condition(NC Rehab Standards) Number of units brought into compliance with the lead safe housing rule(24 CFR par 35) Number of units occupied by elderly(62 years of age or above) Development of Single-Family Housing Total number of owner units created Number of affordable units created Development of Multi-Unit Rental Housing Total number of rental units created Total number of rental units rehabilitated Number of affordable units created Number of units Section 504 accessible(includes adaptable units) Number of units brought into compliance with the lead safe housing rule(24 CFR par 35) Number of units created through conversion of nonresidential building to residential Number of units meeting IBC(International Building Code) Of IBC,number of units meeting Energy Star Number of units occupied by elderly(62 years of age or above) Number of units subsidized with project-based rental assistance(fed.,state,or local) Number of years affordability guaranteed Number of units designated for persons with HN/AmS of these,number of units designated for the chronically homeless of these,number of units 504 accessible Number of units of permanent housing for homeless persons of these,number of units designated for the chronically homeless 6 ofthese,number of units 504 accessible Proposed Actual Homeownership Indicators (For Entire Grant) (2022) Number of units occupied by first-time homebuyers Total number of units assisted through home buyer financial assistance Number of first-time home buyers assisted financially Number of first-time home buyers receiving housing counseling Number of minority first-time home buyers receiving housing counseling Number served receiving down-payment assistance and/or assistance with closing costs Number of subsidized mortgages provided Proposed Actual Economic Development Program Indicators (For Entire Grant) (2022) Number of facades/business building rehab Number ofjobs to be created part-time Number ofjobs to be created full-time Number ofjobs to be retained part-time Number ofjobs to be retained full-time Number ofjobs created with employer sponsored health care Number ofjobs retained with employer sponsored health care Prior employment status before taking job created(full-time employed, art-time employed or unemployed) Status: Full or Part-time: Proposed Actual Jobs(By EDA Job Category Definitions) (For Entire Grant) (2022) Official and Managers Professional Technicians Sales Office and Clerical Craft Workers(skilled) Operatives(semi-skilled) Laborers(unskilled) Service Workers Proposed Actual (For Entire Grant) (2022) Number of unemployed persons getting jobs in FTE's(Full-Time Equivalent) Number of new businesses assisted Number of existing businesses assisted Number of business expansions Number of business relocations Business OEI#(formerly the DUNS#) ---Llf.or,than 2 UEI Numbers,add in Comments Section. Two Digit NAICS Classification Number(h�ry,:uwww.�ensas.govieo:iwwwimk:/fadex.hmil) Proposed Actual Non-Economic Development Public Facility Program Indicat (For Entire Grant) (2022) Number of persons assisted Number of persons assisted with new access to a public facility Number of persons assisted with improved access to a public facility Number of persons assisted where,public facility quality was improved Proposed(For Entire Actual Non-Economic Development Public Infrastructure Program Indicators Grant) (2022) Water Number of persons assisted Number of persons assisted with new access to public water Number of persons assisted with improved access to public water Number of persons assisted where public water quality was improved Sewer Number of persons assisted Number of persona assisted with new access to public sewer Number of persons assisted with improved access to public sewer Number of persons assisted where public sewer quality was improved Number of persons assisted Number of persons assisted with new access to public streets Number of persons assisted with improved access to public streets Number of persons assisted where public street quality was improved Drainage Number of persons assisted Number of persons assisted with new access to public drainage Number of persons assisted with improved access to public drainage Number of persons assisted where,public drainage quality was improved Sidewalks Number of persons assisted Number of persons assisted with new access to public sidewalks Number of persons assisted with improved access to public sidewalks Number of persons assisted where public sidewalk quality was improved Other Public Infrastructure List: Number of persons assisted Number of persons assisted with new access to public sidewalks 7 Number of persons assisted with improved access to public sidewalks Number of persons assisted where public sidewalk quality was improved Public Service Program Indicators Number of persons assisted 373 67 Number of persons with new access to service 298 16 Number of persons with improved access to service 373 67 Number of persons where service quality was improved 373 67 Brownfield Projects Number of square acres of bt—dields rcmediated Comments 8 �T NC DEPARTMENT t of COMMERCE 2022 Annual Performance Report suRnL EcoroMic Other Indicators:Accomplishments and Beneficiaries Form DEVELOPMENT Grantee Name: Orange County,NC Check(X)C-1: Project Name: Check E-1: Grant Number: 20-V-3505 Check(X)L-1: Activity Name,Number and Code: Select from Dropdown list to the right Public Services,1036,7 Check Box Units Budgeted$ $ 197,837.63 this doesn't include salaries,including them would be 287837.63 Households x Actual$ $ 97,549.94 Persons No Rounding,please use decimals. General Information Proposed P Actual (For En' (2022) Total Jobs Linear Feet Square Feet Properties Households Benefiting 373 21 Rental Units One to One Replacement Displacements 594 accessible units Elderly Female-Head of Household Census Data(http://www.census.gov/)or Proposed Actual (https://data.census.gov/cedsci/) (For Entire Gr (2022) County Code 37135 37135 NC135010704 NC135010704 Census Tract NC135010705 NC135010705 Block Groups Block Groups Census Tract Block Groups Block Groups Income Levels Proposed Actual Please Select One: Households Persons (For Entire Grant) (2022) Extremely Low 273 18 Low 100 2 Moderate I ,Mon-Low/Moderate 373 21 Race Code Proposed Actual Please Select One: Households Persons (For Entire Grant) (2022) 1 Total Hispanic Total Hispanic I White 4 3 1 12 Black/African American 3 1 13 Asian 1 14 American hidian/Alaskan Native 15 Native Hawaii/Other Pacific Islander 16 American Indian/Alaskan Native&White 17 Asian&White 18 Black/Af ican American&White 19 Amer.Indian/Alaskan Native&Black/African Amer. 20 Other multi-racial Rac Proposed Actual Please Select One: x Households Persons (For Entire Grant) (2022) Total Hispanic Total Hispanic 11 White 226 173 11 12 Black/African American 113 5 13 Asian 19 0 14 American Indian/Alaskan Native 3 0 15 Native Hawaii/Other Pacific Islander 0 16 American Indian/Alaskan Native&White 0 17 Asian&White 0 18 Black/African American&White 1 0 19 Amer.Indian/Alaskan Native&Black/African Amer. 0 20 Other multi-racial 3 51 4 9 Survey Data Percent of low and moderate income in service area Total number of low and moderate income in service area Total number of low and moderate income universe Comments: uyou are designating the number orhousehoms,how many households are in each unit and now manypersons perhousehofd. r_ - NC DEPARTMENT 2022 Annual Performance Report 10 Y _ of COMMERCE Fair Housing Report RURAL EC4NOMIr- ❑EVELOPMENT Grantee Name: Orange County, NC Grant Number(s): 20-V-3505 Part 1. Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents(i.e.$100.00). If there was no activity, enter"No Activity"and zero for cost. If there was no active grant during the quarter write "No Active Grant"and N/A for the cost. Explain if the actual activity is different from the planned activity. No Rounding,please use decimals. Planned Activity secure more funds for subsidized housing Estimated Cost $p MActual C Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $p N Planned Activity secure more funds for subsidized housing Estimated Cost $p MActual Cr Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $p M Planned Activity secure more funds for subsidized housing Estimated Cost $p MActual Cr Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost $p Planned Activity secure more funds for subsidized housing Estimated Cost $p M c ua ' Activity this is an ongoing activity for the staff at The Orange County Housing Department Actual Cost 1$0 C Part 2. Questions a. How many discrimination complaints has the local government received in the last year?(Insert a number) b. How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance?(Insert a c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach?(Insert a d.What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area? (Use 30 words or less) e.What steps has the local government taken to combat discrimination in the rental markets in the area? (Use 30 words or less) f.What steps has the local government taken to address constraints in the lending markets in the area? (Use 30 words or less) g.What steps has the local government taken to evaluate possible barriers in land-use policies/practices in the area? (Use 30 words or less) 11 12 rr - NC DEPARTMENT 2022 Annual Performance Report Y _ of COMMERCE Fair Housing Report RURAL EC4NOMIr- ❑EVELOPMENT Grantee Name: Orange County, NC Grant Number(s): 20-V-3505 Part 1. Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents(i.e.$100.00). If there was no activity, enter"No Activity"and zero for cost. If there was no active grant during the quarter write "No Active Grant"and N/A for the cost. Explain if the actual activity is different from the planned activity. No Rounding,please use decimals. Planned Explore funding options for abest-practices Rapid Rehousing program to serve homeless individuals (IJ Activity and families in Orange County. Estimated Cost $108,000 MActual ' Activity The Orange Count Housing Department started and administered a Rapid Rehousing program Actual Cost Cr y g Y g p p� g p g $64,078 N Planned Explore funding options for abest-practices Rapid Rehousing program to serve me less individuals (IJ Activity and families in Orange County. Estimated Cost $108,000 MActual Cr Activity The Orange County Housing Department administered a Rapid Rehousing program Actual Cost $64,078 M Planned Explore funding options for abest-practices Rapid Rehousing program to serve homeless individuals (IJ Activity and families in Orange County. Estimated Cost $108,000 MActual ' Activity The Orange Count Housing Department administered a Rapid Rehousing program Actual Cost Cr y g Y g p p� g p i; $64,078 Planned Explore funding options for abest-practices Rapid Rehousing program to serve homeless individuals (IJ Activity and families in Orange County. Estimated Cost $108,000 -W FEMY17 ' Activity The Orange County Housing Department administered a Rapid Rehousing program Actual Cost $64,078 C Part 2. Questions a. How many discrimination complaints has the local government received in the last year?(Insert a number) 31 b. How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance?(Insert a 15 c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach?(Insert a 2 d.What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area? (Use 30 words or less) [Ensured staff attended HUD-approved fair housing training and ensured Human Relations Commission members attend fair housing training. e.What steps has the local government taken to combat discrimination in the rental markets in the area? (Use 30 words or less) Collaborated with local FHIP to conduct fair housing training for tenants and conducted Fair Housing providers training. f.What steps has the local government taken to address constraints in the lending markets in the area? (Use 30 words or less) FThe jurisdiction works with the NC Housing Finance Agency, Self Help Credit Union and other lenders to address market constraints for individual affordable ho g.What steps has the local government taken to evaluate possible barriers in land-use policies/practices in the area? (Use 30 words or less) 13 Orange County Housing and Planning departments work collaboratively to assess and address land-use policies and practices, including expanding the ability to 14 rr - NC DEPARTMENT 2022 Annual Performance Report Y _ of COMMERCE Fair Housing Report RURAL EC4NOMIr- ❑EVELOPMENT Grantee Name: Orange County, NC Grant Number(s): 20-V-3505 Part 1. Fair Housing Activities Instructions- Describe the activity in 10 words or less and the cost in dollars and cents(i.e.$100.00). If there was no activity, enter"No Activity"and zero for cost. If there was no active grant during the quarter write "No Active Grant"and N/A for the cost. Explain if the actual activity is different from the planned activity. No Rounding,please use decimals. Planned Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement. Estimated Cost $125,000 MActual C Activity solicited and incorporated feedback from advisory boards on the Manufactured Homes Strategy Plan Actual Cost $0 N Planned Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement. Estimated Cost $125,000 M Actual received endorsements from four area jurisdictions owns ot ChapelHill, Carrboro, and Hillsborough Cr Activity and Orange County) on the goals and strategies in the Manufactured Homes Strategy Plan Actual Cost $0 M Planned Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement. Estimated Cost $125,000 MActual Cr Activity staff prioritization of next steps and tasks in the Manufactured Homes Strategy Plan Actual Cost $0 Planned Activity Identify ways to protect residents of mobile home parks who may be under threat of displacement. Estimated Cost $125,000 M c ua ' Activity staff prioritization of next steps and tasks in the Manufactured Homes Strategy Plan Actual Cost $0 C Part 2. Questions a. How many discrimination complaints has the local government received in the last year?(Insert a number) b. How many fair housing training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance?(Insert a c. How many fair housing training/workshops/meetings/conferences have local government staff conducted in the last year for public outreach?(Insert a d.What steps has the local government taken to increase system capacity to assess and combat fair housing discrimination in the area? (Use 30 words or less) e.What steps has the local government taken to combat discrimination in the rental markets in the area? (Use 30 words or less) f.What steps has the local government taken to address constraints in the lending markets in the area? (Use 30 words or less) g.What steps has the local government taken to evaluate possible barriers in land-use policies/practices in the area? (Use 30 words or less) 15 16 KC DEPARTMENT 2022 Annual Performance Report � .. of COMMERCE Monitoring and Updating the Language Access Plan (LAP) RURM. ECONOMIC DEVE�GPMENT Grantee Name: Orange County,NC Grant Number: 20-V-3505 1. What is the current a Limited English Proficient(LEP)population in the housing jurisdiction,geographic area,or population affected or encountered?Please check a box and write the specific language below;for Spanish check the box only. El Spanish [21 Asian and Pacific Island Languages p Other Indo-European Languages p All other languages (Specify below) Other Indo-European 2,150 Asian and PI 2,306 JAII Other 493 2. What is the frequency of encounters with LEP language groups?Please check a box. If other,please check the box and describe below. O Daily ❑ Weekly ❑ Monthly ❑ Other(Specify): 3. What is the nature and importance of activities to LEP persons?Important:Determine whether denial or delay of access to services or information could have serious implications to the LEP customer. Please describe below. Many emergency housing assistance applicants are behind in rent or utilities. Others are exiting homelessness and need help to pay costs related to setting up residence in area rentals. Delay in processing applications due to language barriers could result in increased frequency of evictions and/or homelessness. 4. Indicate the availability of resources,including technological advances and sources of additional resources, and the costs imposed. No Rounding,please use decimals. Resources (Describe) Cost Language Line --offering immediate translation services via phone $ - Translation of applications and other resource materials by qualified translators into mulitple $ - Translation services by qualified translators for Zoom meetings $ - Quick translation of holiday closings, etc by using Reverso.net $ - 5. Does staff know and understand the LAP and how to implement? - e.g. Have employees been trained"your policies and procedures regarding LEP persons? Please check a box and explain below your answer below. Yes 0 No❑ If yes,please indicate how and how often. If no,please explain why not. Onboarding for all new staff, ongoing inservice and sharing of county resources to serve LEP. The housing department has been able to recruit and hire Spanish language speakers to offer direct services to clients. 6. Have your subcontractors been informed of their obligation to provide language assistance to LEP Please check a box and explain below your answer below. Yes❑ No 0 If yes,please indicate how and how often. If no,please explain why not. N/A this program has no subcontractors 7. Identify sources for assistance available and viable-Describe the tool or method used being used to collect data on participant satisfaction with interpreter/translation services. Translation of materials;translators for Zoom meetings; language line(on demand telelanguage services) and other ways listed above in lines 31-34. We have conducted focus groups with individuals who have received some of our services with the goal of improving service delivery based on that input. 8. Have there been any complaints filed because of language access problems? Yes❑ No 0 If yes,please describe below. Intentionally Left Blank (Please Refer to the Next Page) Monitoring and Updating the Language Access Plan (LAP) 2022 Annual Report Instructions 18 This report should clearly describe the reasonable steps and due diligence to assist the Limited English Proficient (LEP) population within the Community Development Block Grant (CDBG), CDBG-Coronavirus (CDBG-CV) and/or Neighborhood Stabilization (NSP) programs. This report should clearly describe if there were any limitations to assist the (LEP)population and why. Complete this report by local government, not by grant number, but indicate what grant numbers are active by the grantee. Sources * Federal Register/Vol. 72,No. 13 /Monday, January 22,2007/Notices,p. 2746,part E. * www.workforceATM.org BELOW YOU WILL FIND SOME OPTIONS AND SUGGESTIONS TO ENSURE THE LEP POPULATION IS ASSISTED WHEN IS REQUIRED The availability of resources, including technological advances and sources of additional resources, and the costs imposed: • Training bilingual staff to act as interpreters and translators. • Sharing information through industry groups,telephonic and video conferencing interpretation services. • Pooling resources and standardizing documents to reduce translation needs. • Using qualified translators and interpreters to ensure that documents need not be "fixed" later and those inaccurate interpretations do not cause delay or other costs. • Centralizing interpreter and translator services to achieve economies of scale or using qualified community volunteers in a formalized manner. • Smaller entities with more limited budgets are not expected to provide the same level of language services as larger entities with larger budgets. • Utilizing advances in technology. • Sharing language assistance materials and services among and between other recipients, advocacy groups or federal grant agencies; and using reasonable business practices. Your Use of the Two Predominant Ways to Provide Language Services—Oral Interpretation and Written Translation * Using Oral Language Services(Interpretation) Consider some or all of the following options for providing competent interpreters in a timely manner: Ensuring Competence of tl ❑ When using interpreters,ensure that they: • Demonstrate proficiency and the ability to communicate information accurately in both English and in the other language and can identify and employ the appropriate mode of interpreting (e.g., consecutive, summarization, or sight translation). • Have knowledge in both languages of specialized terms or concepts of the program or activity. • Have knowledge of any particularized vocabulary and phraseology used by the LEP person. • Understand and follow confidentiality and impartiality rules to the same extent the employee for whom they are interpreting and/or to the extent the employee's position requires. • Understand and adhere to their role as interpreters without deviating into a role as a counselor, legal advisor, etc. • Allow you to provide service in a timely manner. Hiring Bilingual Staff — Effective management strategies, including any appropriate adjustments in assignaynts and protocols for using bilingual staff, can ensure that bilingual staff is fully and appropriately utilized. Hiring Staff Interpreters —Most helpful when there is a frequent need for interpreting in one or more languages. Contracting for Interpreters — Review cost-effectiveness when there is a not regular need for a particular language skill. Contracting with one of the many community-based organizations and mutual assistance associations who provide interpretation services for particular language groups can be a cost-effective option. Using Telephone Interpreter Lines — Offer speedy interpreting assistance in many different languages. Particularly appropriate this method, where the mode of communicating with a customer, regardless of language proficiency, occurs over the phone. Using Community Volunteers — It could be particularly useful in providing language access for your less critical programs and activities. It is often best to use volunteers who are trained in the information or services of the program and can communicate directly with the LEP persons in their language. Using Family Members or Friends — You should not plan to rely on a LEP person's family members, friends, or other informal interpreters to provide language assistance services to important programs and activities. However, where LEP persons so desire, they should be permitted to use, at their own expense, an interpreter of their own choosing in place of, or as a supplement to,the free language services you offer. * Using Written Translation Services Determine documents to be translated- Determine which documents are"vital,"such as: • Applications, consent forms and complaint forms; • Written tests (those that do not assess English competency); • Letters containing important information regarding participation in a program or activity; • List of partners and services provided at a One-Stop; • Notices pertaining to reduction,denial or termination of services or benefits and of the right to appeal such actions; • Notices that require a response from beneficiaries; • Information on the right to file complaints of discrimination; • Information on the provision of services to individuals with disabilities; • Notices advising LEP persons of the availability of free language assistance; • Explanation of how to file complaint and complaint process; and • Other outreach materials. Ensure the competence of translators • Consider using certified translators. • Consider using a second, independent translator to check the work of the primary translator. • Consider"back translating"where one person can translate the document and a second, independent translator, can translate it back into English to check that the appropriate meaning has been conveyed. • Ensure translators understand the expected reading level of the audience. • Ensure translators, where appropriate, have fundamental knowledge about the target language group's vocabulary and phraseology. Examples of practices that may violate Title VI are: • Providing services to LEP persons that are more limited in scope or are lower in quality than those provided to other • Subjecting LEP persons to unreasonable delays in the delivery of services • Limiting participation in a program or activity on the basis of English proficiency • Providing services to LEP persons that are not as effective as those provided to those who are proficient in English,or • Failing to inform LEP persons of the right to receive free interpreter services and/or requiring LEP 2jusons to provide their own interpreter � -• - NC DEPARTMENT 2022 Section 3 Reporting Form (24 CFR 75.25) 21 t ss of COMMERCE E °.LEE°ry° Reporting Period: January 1, 2022 to December 31, 2022 OLYEL°Pµ Ery,Ml Grantee Name: Orange County,NC Grant Number: 20-V-3505 SAFE HARBOR BENCHMARKS: Numeric Targets for Housing and Community Development Financial Assistance I The benchmarks for Section 3 projects(housing rehabilitation,housing construction,and other public construction projects assisted under HUD programs that provide housing and community development financial assistance where the amount of assistance to the project exceeds a threshold of$200,000)are: 1. Twenty(25)percent or more of the total number of labor hours worked by all workers on a Section 3 project are Section 3 workers; and 2. Five(5)percent or more of the total number of labor hours worked by all workers on a Section 3 project are Targeted Section 3 workers,as defined in§ 75.21. Total Labor Hours: 18360 Benchmark#1 Percentage: 89% Section 3labor hours Targeted Section 3labor hours Target Section 3 Workers Labor Hours: 16320 Benchmark#2 Percentage: 89% Total labor hours —25% AND Total labor hours —5% Section 3 Workers Labor Hours (Actual): 16320 QUALITATIVE EFFORTS: This section is required if,based on the labor hours reporting above,the reporting agency did not meet the safe harbor benchmarks Please click on the box to check all that apply. Maintain records available for HUD and/or REDD review to document any efforts checked. ❑ Outreach efforts to generate job applicants who are Public Housing Targeted Workers ❑ Assisted residents with finding child care. ❑ Assisted residents to apply for,or attend community college or a four year ❑ Outreach efforts to generate job applicants who are Other Funding Targeted Workers. educational institution. ❑ Direct,on-the job training(including apprenticeships). ❑ Assisted residents to apply for,or attend vocational/technical training. ❑ Indirect training such as arranging for,contracting for,or paying tuition for,off-site training. ❑ Assisted residents to obtain financial literacy training and/or coaching. ❑ Technical assistance to help Section 3 workers compete for jobs(e.g.,resume ❑ Bonding assistance,guaranties,or other efforts to support viable bids from assistance,coaching). Section 3 business concerns. ❑ Provided or connected residents with training on computer use or online ❑ Outreach efforts to identify and secure bids from Section 3 business concerns. technologies. ❑ Technical assistance to help Section 3 business concerns understand and bid on ❑ Promoting the use of a business registry designed to create opportunities for contracts. disadvantaged and small businesses. ❑ Division of contracts into smaller jobs to facilitate participation by Section 3 business ❑ Outreach,engagement,or referrals with the state one-stop system, as designed concerns. in Section 121(e)(2)of the Workforce Innovation and Opportunity Act. ❑ Provided or connected residents with assistance in seeking employment including: drafting resumes,preparing for interviews,fording job opportunities,connecting residents to job placement services. ❑ Other: ❑ Held one or more job fairs. ❑ Provided or connected residents with supportive services that can provide direct services or referrals. ❑ Provided or connected residents with supportive services that provide one or more of 22 the following:work readiness health screenings,interview clothing,uniforms,test fees,transportation. 23 KC DEPARTMENT 2022 Annual Performance Report � .. of COMMERCE Monitoring for Section 504 Compliance RURM. ECONOMIC DEVE�GPMENT Grantee Name: Orange County,NC Grant Number: 20-V-3505 1. What is the current a disabled/handicap population in the housing jurisdiction,geographic area,or population affected or encountered? Disabled Population in Orange County,North Carolina is 8.5%± 1.6%. Total population: 148362; disabled 12599. Source: https://data.census.gov/ 2. What is the frequency of encounters with disabled/handicap persons?Please check a box. If other,please check the box and describe below. p Daily ❑ Weekly ❑ Monthly ❑ Other(Specify): 3. What is the nature and importance of activities to disabled/handicap persons?Important:Determine whether denial or delay of access to services or information could have serious implications to the disabled/handicap customer. Please describe below. Emergency housing assistance applicants are behind in rent or utilities. Others are exiting homelessness and need help to pay costs related to setting up residence in area rentals. Delay in processing applications due to barriers caused by lack of accessbility could result in increased frequency of evictions and/or homelessness. 4. Number of Reasonable Accommodations (non-structural changes, exception, or adjustment to a rule,policy, practice, or service) request(s)to non-housing facilities and programs.Insert a number or "No Requests made" 1 5. Methods of Reasonable Accommodation conducted for request(s)Please check all boxes that apply. If other, please check the box and describe below. El Use of Telecommunications Device for the Deaf 0 Qualified sign-language interpreters and oral (TDD)/Teletypewriter(TTY)devices interpreters El Readers 0 Tape/Recordings ❑ Large Print 0 Braille materials 0 Flexible work scheduling ❑ Modification of employment policies ❑ Note-takers El Closed-captioned video 0 Other(Specify Below): ❑ No Activity Client who was hearing impaired brought with them a sign-language interpreter 6. Indicate the availability of resources for reasonable accommodation,including technological advan2o and sources of additional resources,and the costs imposed. No Rounding,please use decimals. Resources (Describe) Cost Large print readers in county facilities $0 Note-takers $0 TTY and 711 $ - Recordings $ - Brialle signage $ - Videos with subtitles $ - 7. Does staff know and understand Section 504 compliance and how to implement? -e.g. Have employees been trained on your policies and procedures regarding qualified persons with disabilities? Please check a box and explain below your answer below. Please check a box and explain below your answer below. Yes 0 No❑ If yes,please indicate how and how often. If no,please explain why not. Onboarding, in-services, and sharing of relevant information as it pertains to housing clients, eg. Service animals in housing 8. Identify sources for assistance available and viable-Describe the tool or method used being used to collect data on participant satisfaction with program accessibility services. The Orange County Human Resources Department collects data and feedback for all instances or accommodation requests,complaints, and accessibility questions to provide accessibility to all employees. Additionally,we have conducted focus groups with members of the disabled populations to inform our planning. Outreach to the Disability Awareness Council,libraries, and senior centers are planned. 9. Have there been any complaints filed based on disability discrimination? Yes❑ No 0 If yes,please describe below, including number of complaints, nature of complaints, and resolution of complaints. 10. How many Section 504 training/workshops/meetings/conferences have local government staff attended in the last year for technical assistance? (Insert a number) 0 11. How many Section 504 training/workshops/meetings/conferences have local government staff conducted in the last year for technical assistance? (Insert a number) 0 25 Monitoring for Section 504 Compliance Annual Report Instructions This report should clearly describe the reasonable steps and due diligence to assist the qualified persons with disabilities (24 CFR Part 8) within the Community Development Block Grant(CDBG). This report should clearly describe if there were any limitations to assist the disabled/handicap population and why. Complete this report by local government, not by grant number,but indicate what grant numbers are active by the grantee. BELOW YOU WILL FIND SOME OPTIONS AND SUGGESTIONS TO ENSURE THE DISABLED POPULATION IS ASSISTED WHEN IS REQUIRED Physical access: This means access to buildings,public spaces, and any other place a person might need to go for work, play, education, business, services, etc. Physical access includes things like accessible routes, curb ramps, parking and passenger loading zones,elevators,signage,entrances,and restroom accommodations. Access to communication and information: Signs, public address systems, the Internet, telephones, and many other communication media are oriented toward people who can hear, see and use their hands easily.Making these media accessible to people with disabilities can take some creativity and ingenuity. Program accessibility: People with disabilities have, in the past, often been denied access to services of various kinds from such human services as childcare or mental health counseling to help in retail stores to entertainment—either because of lack of physical accessibility or because of their disabilities. Employment: Discrimination in hiring based on disability if the disability doesn't interfere with a candidate's ability to perform the tasks of the job in question—is illegal in the U.S. and many other countries,and unfair everywhere. Education: Everyone has a right to an education appropriate to her talents and needs. The Individuals with Disabilities Education Act(IDEA)in the U.S.,as well as laws in many other countries,guarantee education to students with disabilities. Community access: Everyone should have the right to fully participate in community life, including attending religious services, dining in public restaurants, shopping, enjoying community park facilities, and the like. Even where there are no physical barriers,people with disabilities still sometimes experience differential treatment. In general,ADA requires that public and government facilities, cities and towns, educational institutions, employers, and service providers make reasonable accommodations where necessary to serve people with disabilities. "Reasonable accommodation"means making changes that don't cause unreasonable hardship to the party making them or to others that party deals with(students,customers,employees,program participants, etc.). I. WHEN DO YOU ENSURE ACCESS FOR PEOPLE WITH DISABILITIES? • When new public facilities are being designed and/or built.Any new building used as a public facility (e.g., parks, sports stadiums, other public facilities) must be accessible. Minimally, the design should be functional to accommodate people with different abilities,but good design can make accessibility total and essentially invisible. • When there's an addition, renovation, or repair made to a public facility.This is the time to make sure that accessibility means total accessibility.Even buildings and other facilities that fulfill all the requirements of ADA aren't always totally usable for people with disabilities. It's important that designers, builders, and people with disabilities themselves think about how best to provide access. If over 25%of a building is being remodeled,ADA requires making the entire building accessible. In addition,some states have a tax incentive for owners who bring their buildings into compliance with ADA. • When a historic building is rehabilitated for a public use. This is an easy sell,since not only is it the law to make such a project accessible, but the developer can get back a good bit of the money spent on accessibility improvements through tax credits. Additionally, construction and modifications can be made so that they do not look obvious in order to help maintain the historical look of the fagade. • When a community group is working on improving or rehabilitating a public facility or space.A grassroots group may be trying to bring back a neighborhood park or restore an abandoned warehouse as a community 26 center. Especially if the project is being accomplished largelywith volunteer Labor, it's important that they think: about accessibility. The old entrances to a neighborhood park may have several steps up from the street,for instance: accessible entrances need to be designed that don't fake away from the traditional look and feel of the park and still make it.easy people with disabilities to enjoy the space.Don't forget to solicit help from people.with disabilities to.help'with these projects. Get their stakeholdership by getting them to participate in these projects. They are their public spaces, "too. • When an organization, institution,or agency.that provides services or education is moving or renovating its facility.,A.move.can be one to a more accessible location and building. A.renovation can include accessibility accommodations.. • When there are comp.laints about lack of access:For non-federally funded buildings,there are"not usually,ADA_ inspections. Often, someone must file a complaint in order::for":ADA to be enforced. If you're connected to. an organization that's getting complaints because it fully accessible,full -accessible;it's.to:your advantage to do something about those complaints before someone calls the Department of Justice'. .If"you're an advocate or a.concerned party=or a person.with:disabilities —who knows about the.problem, you can save everyone a huge amount of trouble by suggesting or"brokering reasonable accommodations. II. WHO SHOULD ENSURE ACCESS FOR PEOPLE WITH DISABILITIES? •' People with disabilities them selves..People with disabilities have 'often..been,incredible.self-advocates: They can demonstrate how,lack of accessibility affects.them and speak eloquently about their experiences.. As participants in planning the design and construction of new buildings and facilities,they can bring their experiences to bear to make projects as accessible and usable as possible •. Organizations concerned with disability rights. the fact that ensuring access is one of the reasons these organizations exist, the.folks.`who staff them often themselves people`with .disabilities know the political and the architectural territory;as well as the.laws concerning accessibility:: • Legislators and other public.officials. Legislators and other Pub lie;oITic als can craft laws and policies that ensure not only access forpeople with disabilities but raise:consciousness about their issues. •: Enforcing agencies,The Department of Justice(DOJ) and other agencies concerned with enforcing all_or;part of ADA can do more than simply respond to complaints; DOJ for instance, conducted a...survey of state and local governments to.determine whether they were in compliance with the law,and then.worked with those that were not to draft agreements about how they were;going to reach compliance. • Employers..It makes: sense:for employers:.to:make;sure they can"hire the best:person available. Making their workplaces accessible':allows:them to do.just that, .without having to think about accommodation if that person happens to have.a,.disability. •` Educators Educators;by and large,, care about learners; and want them to do well. Accessibility"is.not only the law, but it vastly increases the chances that learners'with disabilities of all kinds will be successful. • Organizations that provide public.services.These organizations are obliged to be accessible,.:butthey also.often act as advocates for participants. Moreover,being as accessible as possible reflects the value that many.of them put. on diversity,equity,human,rights,'and fairness. • The:court. system; when. necessary. When an individual or enforcement:agency can't come to a satisfactory agreement about'accommodation, a court may.have to settle the dispute`according to the law. • Architects and. planners. Architects and planners can incorporate accessibility into all their designs if they're aware of the issue and attentive to the needs of people with disabilities. • Developers.It's to the advantage of a Ideveloper.to consider accessibility fora number of reasons. First; it makes economic sense to build it into begin with,since it's likely to be less.expensive.than trying to make over a building or facility later: Second;.it increases the value of the project, as well as increasing the.number of people who'll,be able to us.e it as residents,customers or however the project.is,intended.And.finally; the developer can get a tax credit for part of the expense associated with creating accessibility.. 27 III. SPACES THAT NEED TO BE PHYSICALLY ACCESSIBLE INCLUDE: • Public facilities. • Federal, state, and local government facilities. • Outdoor spaces, such as public parks,monuments,squares, gardens,etc. • Public ways.. • Public`transportation. IV. ACCESS TO COMMUNICATION AND INFORMATION • Signs, posters, and other similar features. We expect printed signs in buildings or on streets to tell us what we need to know.,but for people who are blind or near blind, they may not be helpful. Signs with raised letters or Braille, placed at_heights that can.be easily reached (specified in the ADA Design Standards), can provide an alternative. • Announcements. In public places where announcements may be important, and may target.individuals—airports, for example they should be both verbal and visual,.so that they can be heard or seen by those with vision and hearing difficulties. The advent of cell phones that can announce calls with vibration, and that have text-messaging capability,has undoubtedly made life easier for many people with hearing.impairments.. • ASL interpretation. Deaf individuals may need an American Sign Language interpreter for meetings with doctors, lawyers, and other professionals;for lectures and classes; for business transactions; or for public gatherings, such as conferences, performances,or public hearings. • Readers. People with learning disabilities or vision difficulties may need readers in order to successfully complete courses. By the same token, deaf individuals may need to be provided with lecture notes, or to have an interpreter in lectures. • Internet. According to.Section 508 of the Rehabilitation Act;the U.S. government is required bylaw to make its websites (including those of any organizations or,institutions that are federally funded) accessible to the extent possible, and many agencies, organizations and businesses not required to are nonetheless concerned with doing so as well. • Television. Since 1993,all TV sets sold in the U.S, are required to be equipped with closed-captioning receivers that can be turned on through an on-screen menu or a remote. V. HOW DO YOU ENGAGE IN DISABILITY'ADVOCACY? • Demand Enforcement. Where there are laws, they must be enforced in order to have any effect. In the United States, the law essentially covers what is required for accessibility, but it's not always enforced. Enlist Other Advocates to Ensure Opportunity for People with Disabilities. • Work.with Legislators to Pass Laws that Guarantee Equality of Access:and Opportunity to People with Disabilities • Work with Architects,Developers,Building Inspectors,etc.to.Make Them Aware of the Concerns and Needs of People with Disabilities. • Keep at it Indefinitely.Until people with.disabilities are hardly noticeable as having disabilities because they have universal physical,social,and political access,disability advocates and people with disabilities themselves need to keep working for a world where everyone's needs.are addressed.and met. Even if that's ever achieved, it's likely that it will still take effort to maintain those state of affairs, and to.ensure that the world_doesn't return to those unimaginable days when there were places that people in wheelchairs weren't able to go, Cn„ - T1,P T.,.,11 . ;r �rP.� ;� --F+1,P"17—lr(' n, f r(,'nrr,rr,,,n;*„U-4h—A T-)_1__+n++hP T T-;,, ;+„ JLl IL,U. 11IG k-UH IUMLy 1 LJLJ1ULl�1 1J a NLa VIL u;LJl LIIG Vy LJI&111 uup lul \-UIIllll U111Ly llGamt anu Lcyc1V 2nt%,i1L aL UIG U III V G1JILy of Kansas.1 28 VI. EXAMPLES OF PRACTICES THAT.MAY VIOLATE SECTION 504 • Providing services to disabled persons that are more limited in scope or are lower in quality than those provided to other persons • Subjecting disabled persons to unreasonable delays in.the delivery of services • Limiting participation in a program or activity on the basis of disability • Providing services to disabled persons that are.not as effective as those provided to those who are proficient in English Definitions Accessible- Any site,building,facility or portion thereof that is approachable, functional, and can be used by people with disabilities independently; safely, and with dignity. Qualifiedperson with disabilities-Any person who has a physical or mental disability that substantially limits one or more major life activities;has a record of such an impairment;or is regarded as having such.an impairment[24 CFR 8.3]. Reasonable Accommodation -A change, exception, adaptation or modification to a policy, practice, program, service, or workplace which will allow a qualified person with a disability to have an equal opportunity to participate fully in a program, take advantage of a service,perform a job,enjoy a dwelling,public, or common space Please visit United.States Department of Housing and Urban Development(HUD)'s website for frequently asked questions about Section 504 compliance. http://PortaLhudmovlhudportailHUD?src--/program offices/fair housing equal opp/disabilitie"e&504fa9