HomeMy WebLinkAbout2023-121-E-IT Dept- Carolina Solutions Group-Additional engineering services for M365Revised 06/21
NORTH CAROLINA
CONTRACT AMENDMENT
ORANGE COUNTY
THIS CONTRACT AMENDMENT (“Amendment”) is made and entered into this 15th day of March, 2023 by and
between ORANGE COUNTY (hereinafter referred to as “County”) and Carolina Solutions Group (hereinafter referred
to as “Provider”).
WITNESSETH:
THAT WHEREAS, the County and Provider entered into a contract dated 25 January 2023, (hereinafter the “Original
Agreement”), for the provision of services for Engineering services for Microsoft M365 setup and configuration; and
WHEREAS, the County and Provider desire to amend the Original Agreement while keeping in effect all terms and
conditions of the Original Agreement not inconsistent with the terms and conditions set forth below.
NOW THEREFORE, for and in consideration of the mutual covenants and agreements made herein, the parties agree to
amend the Original Agreement as follows:
1. In order to ensure the completion of the Services identified in the term of the Original Agreement is amended
to reflect an end date by which all Services shall be completed of 30 June 2023.
2. Attachment A to the Original Agreement is amended by adding the following tasks and services to the
Services to be provided by the Consultant: Additional 40 hours of consulting for installation, setup and
configuration of Microsoft M365
3. Article 5, Section A is amended to reflect a maximum payable not-to-exceed amount of sixteen-thousand and
00/100 Dollars ($8,000.00 original contract + $8,000.00 amendment - See Exhibit A).
4. Except for the changes made herein, the Original Agreement shall remain in full force and effect to the extent
it is not inconsistent with this Amendment. In the event there is a conflict between the terms of the Original
Agreement and the terms of this Amendment, this Amendment shall control.
IN TESTIMONY WHEREOF, this Amendment has been executed by the parties hereto, as of the date first above
written.
ORANGE COUNTY PROVIDER
______________________________ __________________________________
Bonnie Hammersley Tracy Wetherington
County Manager President/CEO
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ORANGE COUNTY—DEPARTMENT USE ONLY
______________________________________________________________________________
Party/Vendor Name: Carolina Solutions Group Party/Vendor Contact Person: Tracy Wetherington Contact Phone: 252-618-5996
Party/Vendor Address: 4509 Chandler Drive N City Wilson State: NC Zip: 27896 Department: Information Technologies Amount:
$8,000.00 Purpose: Additional engineering services for M365 Budget Code(s): 10315020-630000 Vendor # 67459 (N/A if new
vendor) Vendor is a BOCC consultant? Yes No X Contract Type: (Check one) New Renewal Amendment X Effective
Date 15 March 2023 Approved by Board Yes No X Agenda Date: --- For Section XIV. c. contracts only, Approved by
Board in Current FY Budget Yes No
This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this pro ject has
not been initiated prior to execution of the agreement:
Department Director’s Signature ________________________________________ Date: ________
Agreements for emergency services or repair are not subject to the above affirmation. If servic es related to this agreement have
already begun or been completed please briefly describe the nature of the emergency condition that was addressed: N/A
Information Technologies
(Applicable only to hardware/software purchases or related services) This agreement has been reviewed and is approved as to
information technology content and specifications:
Office of the Chief Information Officer___________________________________ Date: ________
Risk Management
This agreement is approved for sufficiency of insurance standards, specifications, and requirements:
Office of the Risk Management Officer ___________________________________ Date: _________
Financial Services
This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act:
Office of the Chief Financial Officer ____________________________________ Date: _________
Legal Services
This agreement is approved as to legal form and sufficiency:
Office of the County Attorney __________________________________________Date: ________
Clerk to the Board
Received for record retention:
All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov
The following signature block is for hard copies only and is not required for Docusign contracts:
Office of the Clerk to the Board __________________________________________Date:_________
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3/15/2023
3/15/2023
3/15/2023
3/15/2023
1
Sally Kadle
Subject:FW: Estimate 1004 from Carolina Solutions Group
From: Carolina Solutions Group <quickbooks@notification.intuit.com>
Sent: Tuesday, March 14, 2023 2:37 PM
To: dmathias@orangecountync.gov
Cc: skadle@orangecountync.gov
Subject: Estimate 1004 from Carolina Solutions Group
Dear County of Orange,
Please find your estimate details here. Feel free to contact us if you have any questions. We look forward to working with you.
Have a great day!
Carolina Solutions Group
--------------------------------- Estimate ---------------------------------
4509 Chandler Dr
Wilson, NC 27896 US
+1 2526185996
Estimate #: 1004
Date: 03/14/2023
Exp. Date:
$8,000.00
----------------------------------------------------------------------------
Address:
County of Orange
Information Systems - Orange County
PO Box 8181
Hillsborough, NC 27278 USA
Ship To:
County of Orange
GSA-Information Systems - Orange County
131 W Margaret Lane, STE 300
Hillsborough, NC 27278 USA
----------------------------------------------------------------------------
Date Service Description Qty Rate Amount
03/14/2023 Microsoft Architect and 40 200.00 8,000.00T
Design labor
for Microsoft
related
products and
services -
additional 40
hours for
existing
Exhibit ADocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
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contract (see
attached)
(NoRFP-CSG_M36
5_Engineering)
____________________________________________________________________________
SubTotal: $8,000.00
Tax: $0.00
--------------------------------------
Total: $8,000.00
Architect and Design labor for Microsoft related products and services -
additional 40 hours for existing contract (see attached)
(NoRFP-CSG_M365_Engineering)
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[Departmental Use Only]
TITLE Carolina SG/M365
FY 23
NORTH CAROLINA
SERVICES AGREEMENT NO RFP/RFQ
ORANGE COUNTY
This Services Agreement (hereinafter “Agreement”), made and entered into this 25th day of
January, 2023, (“Effective Date”) by and between Orange County, North Carolina a political
subdivision of the State of North Carolina (hereinafter, the "County") and Carolina Solutions
Group, (hereinafter, the "Provider").
WITNESSETH:
That the County and Provider, for the consideration herein named, do hereby agree as
follows:
1. Services
a. Scope of Work.
i) This Agreement is for services to be rendered by Provider to County with respect
to (insert type of project): Engineering services (40 hours) for installation, setup
and configuration of Microsoft M365
ii) By executing this Agreement, the Provider represents and agrees that Provider is
qualified to perform and fully capable of performing and providing the services
required or necessary under this Agreement in a fully competent, professional and
timely manner.
iii) Time is of the essence with respect to this Agreement.
iv) The services to be performed under this Agreement consist of Basic Services, as
described and designated in Section 3 hereof. Compensation to the Provider for
Basic Services under this Agreement shall be as set forth herein.
2. Responsibilities of the Provider
a. Services to be provided. The Provider shall provide the County with all services
required in Section 3 to satisfactorily complete the Project within the time limitations set
forth herein and in accordance with the highest professional standards.
b. Standard of Care.
i) The Provider shall exercise reasonable care and diligence in performing services
under this Agreement in accordance with the highest generally accepted standards
of this type of Provider practice throughout the United States and in accordance
with applicable federal, state and local laws and regulations applicable to the
performance of these services. Provider is solely responsible for the professional
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quality, accuracy and timely completion and submission of all work related to the
Basic Services.
ii) Provider shall be responsible for all errors or omissions of its agents, contractors,
employees, or assigns in the performance of the Agreement. Provider shall
correct any and all errors, omissions, discrepancies, ambiguities, mistakes or
conflicts at no additional cost to the County.
iii) The Provider shall not, except as otherwise provided for in this Agreement,
subcontract the performance of any work under this Agreement without prior
written permission of the County. No permission for subcontracting shall create,
between the County and the subcontractor, any contract or any other relationship.
iv) Provider is an independent contractor of County. Any and all employees of the
Provider engaged by the Provider in the performance of any work or services
required of the Provider under this Agreement, shall be considered employees or
agents of the Provider only and not of the County, and any and all claims that may
or might arise under any workers compensation or other law or contract on behalf
of said employees while so engaged shall be the sole obligation and responsibility
of the Provider.
v) If activities related to the performance of this Agreement require specific licenses,
certifications, or related credentials Provider represents that it or its employees,
agents and subcontractors engaged in such activities possess such licenses,
certifications, or credentials and that such licenses certifications, or credentials are
current, active, and not in a state of suspension or revocation.
vi) In determining the Basic Services to be provided, should any documents be
referenced in this Agreement, the terms of this Agreement shall have priority in
any conflict between the terms of referenced documents and the terms of this
Agreement.
vii) Should this Agreement involve project designs, the construction or creation of
which is to be bid out or fulfilled by other contractors, and bidding or negotiation
with contractors produce prices which, when added to the other elements of the
approved total project cost, produce a cost that is in excess of the approved total
project cost, the Provider shall participate with the County in negotiation and
design adjustments to the extent such are necessary to obtain prices within the
approved total project cost. All activity of the Provider with respect to these
matters shall constitute Basic Services and shall be performed by the Provider
without additional compensation. If negotiation and design adjustments fail to
bring costs within the total project cost the County may reject all bids and
Provider will redesign or reduce portions of the project in an effort to reduce the
bid prices to within the total project cost and rebid the project. One such redesign
is included within Basic Services. If this second letting for bids does not produce
bids that are within the approved total project cost initially or after negotiations
with the contractor the cost is not reduced to an amount within the total project
cost, the Provider is not obligated to engage in further redesign.
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3. Basic Services
a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows
(fully describe services to be provided): Engineering services (40 hours) for installation,
setup and configuration of Microsoft M365 (see Attachment A)
4. Duration of Services
a. Term. The term of this Agreement shall be from 26 January 2023 to 30 June 2023.
b. Scheduling of Services.
i) The Provider shall schedule and perform its activities in a timely manner.
ii) Should the County determine that the Provider is behind schedule, it may require
the Provider to expedite and accelerate its efforts, including providing additional
resources and working overtime, as necessary, to perform its services in
accordance with the approved project schedule at no additional cost to the
County.
iii) The Commencement Date for the Provider's Basic Services shall be 26 January
2023.
5. Compensation
a. Compensation for Basic Services. Compensation for Basic Services shall include all
compensation due the Provider from the County for all services satisfactorily (as
determined by the County) performed pursuant to this Agreement. The maximum
amount payable for Basic Services shall not exceed eight-thousand and 00/100 Dollars
($8,000.00) (See Attachment A). Payment for satisfactorily performed Basic Services
shall become due and payable within thirty (30) days of Provider properly invoicing
County. Payment shall be subject to provisions of Section 5(b).
b. Disputes. In the event the amount stated on an invoice is disputed by the County, the
County may withhold payment of all or a portion of the amount stated on an invoice
until the parties resolve the dispute. Should Provider fail to perform its duties under the
terms of this Agreement, County may, without fault or penalty, withhold any payment
associated with the work to be performed until such time as said work is completed.
c. Additional Services. County shall not be responsible for costs related to any services in
addition to the Basic Services performed by Provider unless County requests such
additional services in writing and such additional services are evidenced by a written
amendment to this Agreement.
6. Responsibilities of the County
a. Cooperation and Coordination. The County has designated (Jim Northrup) to act as the
County's representative with respect to the Project who shall have the authority to render
decisions within guidelines established by the County Manager or the County Board of
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Commissioners and who shall be available during working hours as often as may be
reasonably required to render decisions and to furnish information.
7. Insurance
a. General Requirements. Provider shall obtain, at its sole expense, Commercial General
Liability Insurance, Automobile Insurance, Workers’ Compensation Insurance, and any
additional insurance as may be required by County’s Risk Manager as such insurance
requirements are described in the Orange County Risk Transfer Policy and Orange
County Minimum Insurance Coverage Requirements (each document is incorporated
herein by reference and may be viewed at
http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If
County’s Risk Manager determines additional insurance coverage is required such
additional insurance shall consist of N/A (if no additional insurance required mark N/A
as being not applicable). Provider shall not commence work until such insurance is in
effect and certification thereof has been received by the County's Risk Manager.
8. Indemnity
a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without
limitation, to defend, indemnify and hold harmless the County from all loss, liability,
claims or expense, including attorney's fees, arising out of or related to the Project and
arising from property damage or bodily injury including death to any person or persons
caused in whole or in part by the negligence or misconduct of the Provider except to the
extent same are caused by the negligence or willful misconduct of the County. It is the
intent of this provision to require the Provider to indemnify the County to the fullest
extent permitted under North Carolina law.
9. Amendments to the Agreement
a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional
compensation or a change in duration of this Agreement shall be made by a written
Amendment to this Agreement executed by the County and the Provider. The Provider
shall proceed to perform the Services required by the Amendment only after receiving a
fully executed Amendment from the County.
10. Termination
a. Termination for Convenience of the County. This Agreement may be terminated without
cause by the County and for its convenience upon seven (7) days’ prior written notice to
the Provider.
b. Other Termination. The Provider may terminate this Agreement based upon the County's
material breach of this Agreement; provided, the County has not taken all reasonable
actions to remedy the breach. The Provider shall give the County seven (7) days' prior
written notice of its intent to terminate this Agreement for cause. Either party may
terminate this Agreement upon notice to the other party that obligations pursuant to this
Agreement are made impractical due to declarations of emergency by Orange County or
by North Carolina due to events directly impacting Orange County. Both parties shall
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remain responsible for all payment and performance due up to the receipt of such notice,
but shall have no further obligation or responsibility beyond that date provided the
terminating party has taken all reasonable steps to complete the performance of its
obligations.
c. Compensation After Termination.
i) In the event of termination, the Provider shall be paid that portion of the fees and
expenses that it has earned to the date of termination, less any costs or expenses
incurred or anticipated to be incurred by the County due to errors or omissions of
the Provider. Upon request of the County, the Provider shall submit to County all
relevant documentation, including but not limited to, job cost records, to support
its claims for final compensation.
ii) Should this Agreement be terminated, the Provider shall deliver to the County
within seven (7) days, at no additional cost, all deliverables including any
electronic data or files relating to the Project.
d. Waiver. The payment of any sums by the County under this Agreement or the failure of
the County to require compliance by the Provider with any provisions of this Agreement
or the waiver by the County of any breach of this Agreement shall not constitute a
waiver of any claim for damages by the County for any breach of this Agreement or a
waiver of any other required compliance with this Agreement.
e. Suspension. County may suspend the Basic Services and this Agreement at any time for
County’s convenience and without penalty to County upon three (3) days’ notice to
Provider. Upon any suspension by County, Provider shall discontinue work on the Basic
Services and shall not resume the Basic Services until notified to proceed by County.
11. Additional Provisions
a. Limitation and Assignment. The County and the Provider each bind themselves, their
successors, assigns and legal representatives to the terms of this Agreement. Neither the
County nor the Provider shall assign or transfer its interest in this Agreement without the
written consent of the other.
b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights
of respective parties hereunder shall be governed by the laws of the State of North
Carolina. By executing this Agreement Provider affirms that Provider and any
subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter
64 of the North Carolina General Statutes. By executing this Agreement Provider
certifies that Provider has not been identified, and has not utilized the services of any
agent or subcontractor identified, on the list created by the State Treasurer pursuant to
G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not
been identified, and has not utilized the services of any agent or subcontractor identified,
on the list created by the State Treasurer pursuant to G.S. 147-86.81.
c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable
local, state, and federal laws, rules, and regulations including but not limited to all state
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and federal non-discrimination laws, policies, rules, and regulations and the Orange
County Non-Discrimination Policy and Orange County Living Wage Policy (each policy
is incorporated herein by reference and may be viewed at
http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any
violation of the Orange County Non-Discrimination Policy is a breach of this Agreement
and County may immediately terminate this Agreement without further obligation on the
part of the County. This paragraph is not intended to limit and does not limit the
definition of breach to discrimination.
d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages
with respect to any provision of, or the performance or non-performance of, this
Agreement shall be brought in the General Court of Justice of North Carolina sitting in
Orange County, North Carolina. It is agreed by the parties that no other court shall have
jurisdiction or venue with respect to such suits or actions. Binding arbitration may not
be initiated by either Party, however, the Parties may agree to nonbinding mediation of
any dispute prior to the bringing of such suit or action.
e. Entire Agreement. This Agreement represents the entire and integrated agreement
between the County and the Provider and supersedes all prior negotiations,
representations or agreements, either written or oral. This Agreement may be amended
only by written instrument signed by both parties. Modifications may be evidenced by
facsimile signatures.
f. Severability. If any provision of this Agreement is held as a matter of law to be
unenforceable, the remainder of this Agreement shall be valid and binding upon the
Parties.
g. Ownership of Work Product. Should Provider’s performance of this Agreement generate
documents, items or things that are specific to this Project such documents, items or
things shall become the property of the County and may be used on any other project
without additional compensation to the Provider. The use of the documents, items or
things by the County or by any person or entity for any purpose other than the Project as
set forth in this Agreement shall be at the full risk of the County.
h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and
the validity of this Agreement is based upon the availability of public funding under the
authority of its statutory mandate.
In the event that public funds are unavailable or not appropriated for the performance of
County’s obligations under this Agreement, then this Agreement shall automatically
expire without penalty to County immediately upon written notice to Provider of the
unavailability or non-appropriation of public funds. It is expressly agreed that County
shall not activate this non-appropriation provision for its convenience or to circumvent
the requirements of this Agreement.
In the event of a change in the County’s statutory authority, mandate or mandated
functions, by state or federal legislative or regulatory action, which adversely affects
County’s authority to continue its obligations under this Agreement, then this Agreement
shall automatically terminate without penalty to County upon written notice to Provider
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of such limitation or change in County’s legal authority.
i. Signatures. This Agreement together with any amendments or modifications may be
executed electronically. All electronic signatures affixed hereto evidence the consent of
the Parties to utilize electronic signatures and the intent of the Parties to comply with
Article 11A and Article 40 of North Carolina General Statute Chapter 66.
j. Notices. Any notice required by this Agreement shall be in writing and delivered by
certified or registered mail, return receipt requested to the following:
Orange County Provider’s Name
Attention:Jim Northrup Carolina Solutions Group
P.O. Box 8181 4509 Chandler Drive N
Hillsborough, NC 27278 Wilson, NC 27896
[SIGNATURE PAGE TO FOLLOW]
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IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have
hereunder set their hands and seal, all as of the day and year first above written.
ORANGE COUNTY: PROVIDER:
By: _________________________________
Bonnie Hammersley, County Manager
By: __________________________________
Tracy Wetherington, President/CEO
Printed Name and Title
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ORANGE COUNTY—DEPARTMENT USE ONLY
______________________________________________________________________________
Party/Vendor Name: Carolina Solutions Group Party/Vendor Contact Person: Tracy Wetherington Contact Phone:
252-618-5996 Party/Vendor Address: 4509 Chandler Drive N City Wilson State: NC Zip: 27896 Department:
Information Technologies Amount: $8,000.00 Purpose: Engineering Services for M365 Budget Code(s):
10315020-630000 Vendor # 67459 (N/A if new vendor) Vendor is a BOCC consultant? Yes No Contract
Type: (Check one) New Renewal Amendment Effective Date 25 January 2023 Approved by Board Yes
No Agenda Date: --- For Section XIV. c. contracts only, Approved by Board in Current FY Budget
Yes No
This agreement is approved as to technical form and content and I as Department Director affirmatively state work
on this project has not been initiated prior to execution of the agreement:
Department Director’s Signature ________________________________________ Date: ________
Agreements for emergency services or repair are not subject to the above affirmation. If services related to this
agreement have already begun or been completed please briefly describe the nature of the emergency condition that
was addressed: N/A
Information Technologies
(Applicable only to hardware/software purchases or related services) This agreement has been reviewed and is
approved as to information technology content and specifications:
Office of the Chief Information Officer___________________________________ Date: ________
Risk Management
This agreement is approved for sufficiency of insurance standards, specifications, and requirements:
Office of the Risk Management Officer___________________________________ Date: _________
Financial Services
This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control
Act:
Office of the Chief Financial Officer ____________________________________ Date: _________
Legal Services
This agreement is approved as to legal form and sufficiency:
Office of the County Attorney __________________________________________Date: ________
Clerk to the Board
Received for record retention:
All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov
The following signature block is for hard copies only and is not required for Docusign contracts:
Office of the Clerk to the Board __________________________________________Date:_________
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5
2/1/2023
2/1/2023
2/6/2023
2/6/2023
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Orange County
Government
Customer: Orange County
Government
Engineering Support Hours
Orange County Government
300 WEST TRYON STREET
P.O. BOX 8181
HILLSBOROUGH, NC 27278
Presented by:
Carolina Solutions Group
www.carolinasolutionsgroup.com
Date:
January 12, 2023
Document Version:
1.0
Project Number:
1181
Attachment ADocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Orange County Government
Engineering Support Hours
Quote 1181
Version 01
Confidential Page 1 of 4 01/12/2023
Orange County Government – Engineering Hours
Client Initials: ____
Location: 300 West Tryon Street
P.O. Box 8181
Hillsborough, NC
27278
Date: 01/12/2023
Project ID: 1181
Overview
Carolina Solutions Group (CSG) (Consultant) will provide Orange County Government (Client) professional services as
outlined in this Statement of Work (“SOW”). CSG is pleased to propose the following block of general engineering support
hours.
CSG is a Microsoft Office 365 Partner with various Microsoft Certified Professionals, which include Microsoft Certified
Engineers, and Microsoft Certified Professionals. The CSG Microsoft practice can assist you with your entire Digital
Transformation with expertise in licensing, Office 365, Windows 10/11, Enterprise Mobility Management, Virtual Desktops and
Managed Services.
Objectives
The objectives of this engagement (block of hours) are summarized as follows:
• Provide general Microsoft consulting, troubleshooting, managed and professional services as requested
• Provide professional services (engineering) for Active Directory, Exchange and Office 365
• Provide consulting services for the adoption of Microsoft cloud as requested
Project Scope
Each CSG project follows a phased schedule as detailed below. We apply best practices in project management and follow a
Microsoft supported methodology for each project, allowing us to closely manage our projects to specific budget and timeline
requirements. Our process as detailed below ensures that we first understand our client needs and situations and allows us to
clearly communicate with our clients in terms of work required, expectations, and commitments.
Inherent in all CSG projects is our experience in working within complex corporate environments, and we follow specific
processes that allow us to always minimize the disruption of the normal office operations.
Project Kickoff
• Project Objectives Review
• Team Introductions and Roles
• Project Documentation and Communication Strategies
• Review of Scope of Work
• Change Management Process
• Change Order Process
Solution:
• Block of general engineering support hours
o To book services, please email support@carolinasolutionsgroup.com or call 252-618-5996
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Orange County Government
Engineering Support Hours
Quote 1181
Version 01
Confidential Page 2 of 4 01/12/2023
Orange County Government – Engineering Hours
Client Initials: ____
Out of Project Scope
The following items are outside the scope of this project:
• Any professional services not outlined in the “Project Scope” section of this SOW .
Documentation and Deliverables
Consultant will provide the following documentation for this project:
• Block of Microsoft general support hours
• Work logs and documentation for any work conducted within the environment
Completion Criteria
Consultant shall have fulfilled its obligations under this Statement of Work when any of the following scenarios occurs:
1. Consultant accomplishes the tasks described under the “Project Scope” section of this Statement of Work (SOW).
2. The obligations under this SOW will be considered fulfilled if the Client does not notify Consultant in writing of
deficiencies, or incomplete tasks, within 10 business days of project completion or following the presentation to Client
of the “Client Acceptance Checklist.”
3. Client notifies Consultant, in writing, that further services are not required.
Project Annotations
1. All hardware and/or software must be available at the client site when Consultant begins work.
2. Additional hours and any associated fees may be added to this contract upon client request or project necessity.
3. Any additional tasks and hours, along with any associated fees, will be mutually agreed to by Client and Consultant
and documented in a Project Change Request (PCR).
4. Consultant reserves the right to sub-contract as needed to provide the services identified in this SOW.
5. All Consultant tasks will be performed over consecutive timeframes unless otherwise agreed to in writing by Client
and Consultant.
6. The tasks listed in the Consultant responsibilities section may or may not be completed in the order in which they are
listed.
7. Activation of any software licenses does not include configuration, unless otherwise stated in this SOW.
8. Client understands multiple resources may be used to execute the tasks of this SOW.
9. Client will provision all required cable runs, such as Ethernet, Fibre Channel, etc., prior to Consultant arriving onsite.
10. Data migration is outside the scope of this project, unless otherwise stated in this SOW.
11. Third-party application installation and configuration of any kind is outside the scope of this project.
12. Client will provide access to the necessary resources, as required during this project, to make it a success.
13. Relocation services of any kind are outside the scope of this project.
14. The Client is responsible for any fees, expenses, costs, etc. associated with the cancelling and/or rescheduling of this
project.
15. A maintenance window may be required to perform some of the services outlined in this SOW .
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Orange County Government
Engineering Support Hours
Quote 1181
Version 01
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Orange County Government – Engineering Hours
Client Initials: ____
16. After-hours work may be required to perform some of the services outlined in this SOW .
17. Some or ALL the services outlined in this SOW may be performed remotely.
18. Client will provide proper access as required for remote services.
19. Any solution passwords are the responsibility of the Client to maintain and update. Consultant does not keep them on
file once the engagement has been completed.
20. It is the sole responsibility of Client to ensure that all critical and necessary data of Client is protected, backed-up and
verified, considering that installations, testing, and verification of application environments and hardware can impact
the Client’s environment. This backup/restore should be made and verified prior to the project start date and the
arrival of the Consultant Team.
21. Any professional services not outlined above are considered outside the scoped of this project.
Professional Service Fees
Orange County Government agrees to pay Consultant for the following professional services identified in this SOW , at the
rate(s) indicated below:
The following table describes the project milestones. When these milestones are completed and approved by the Customer,
and invoice will be sent in the specified amount.
Payments & Milestones % Amount
Block of Hours for MSFT General Support (40 hours) – due at SOW signing 100% $8,000.00
Total $8,000.00
Travel expenses are not included in the above price. Any expenses incurred will be billed at actual costs with receipts provided.
Travel Expenses Amount
N/A N/A
Any travel must be pre-approved in advance by the Customer. Expenses will adhere to the Carolina Solutions Group travel and expense
policy (available upon request).
Billing Terms
Invoices will be sent upon completion of each milestone as detailed above in the ‘Payments & Milestones’ section of this
document. Payment terms are NET 30 days unless otherwise defined. Fees presented are exclusive of any applicable taxes.
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Orange County Government
Engineering Support Hours
Quote 1181
Version 01
Confidential Page 4 of 4 01/12/2023
Orange County Government – Engineering Hours
Client Initials: ____
Acknowledgement of SOW
Invoices will be sent upon completion of each milestone as detailed above in the ‘Payments & Milestones’ section of this
document. Payment terms are NET 30 days unless otherwise defined. Fees presented are exclusive of any applicable taxes.
Each of us agrees that the complete agreement between us about this transaction consists of this Statement of Work and
the attached Terms and Conditions.
Agreed to: Agreed to:
Client Consultant
By:________________________________________
Authorized by Signature Date
By:___Tracy A. Wetherington 01/12/2023
Authorized by Signature Date
Authorized Name
(Print)______________________________________
Authorized Name
(Print)__Tracy A. Wetherington________________________
ORANGE COUNTY GOVERNMENT
300 West Tryon Street
P.O. Box 8181
Hillsborough, NC 27278
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Berkshire Hathaway Direct Insurance Company 10391
01/23/2023
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896-
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896
BIBERK
P.O. Box 113247
Stamford, CT 06911
A Professional Liability (Errors &
Omissions): Claims-Made N9PL748034 Per Occurrence/
Aggregate12/10/202312/10/2022 $1,000,000/
$1,000,000
203-654-3613844-472-0967
customerservice@biBERK.com
DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896
DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47
Berkshire Hathaway Direct Insurance Company 10391
01/23/2023
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896-
Carolina Solutions Group
4509 Chandler Drive N
Wilson, NC 27896
BIBERK
P.O. Box 113247
Stamford, CT 06911
A Professional Liability (Errors &
Omissions): Claims-Made N9PL748034 Per Occurrence/
Aggregate12/10/202312/10/2022 $1,000,000/
$1,000,000
203-654-3613844-472-0967
customerservice@biBERK.com
DocuSign Envelope ID: BAB37BE6-3B23-498B-AF68-E6EC19B1BA47