HomeMy WebLinkAboutParkview 2022-09-23 Community Advisory Committee Quarterly/Annual Visitation Report
County: Orange Facility Type: Facility Name/Address: Parkview Health &Rehabilitation
Family Care Home Nursing Home Center
Adult Care Home
Visit Date: 09/23/2022 Time spent in facility: 1 hr 15 min Arrival time: 2:30 am pm
Name of person exit interview was held with: Luke Tatabod, RN (Nursing Director) Interview was held: in Person Phone
Admin. SIC(Supervisor in Charge) Other Staff Rep. (Name& Title)
Committee Members Present: Kelly Kester Stephanie Boswell Report Completed by: Kelly Kester
Number of Residents who received personal visits from committee members: 5
Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clearly posted: Yes
The most recent survey was readily accessible: Yes Staffing information clearly posted: Yes
(Required for Nursing Homes Only)
Resident Profile • Comments/Other
Observations
1. Do the residents appear neat,clean and odor free? Y
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2. Did residents say they receive assistance with personal care One resident described that she worked with
activities? Ex. brushing their teeth, combing their hair, inserting an occupational therapist to brush her hair and
dentures or cleaning their eyeglasses? Y perform other self-care tasks. She enjoyed
this therapy and looks forward to the visits.
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3. Did you see or hear residents being encouraged to participate in Y
their care by staff members?
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4. Were residents interacting with staff, other residents&visitors? Residents were co-located in a common area
Y for an ice cream social. They were interacting
with each other,watching television, and
enjoying ice cream with help from the staff.
5. Did staff respond to or interact with residents who had difficulty Y Staff members were helping residents eat as
communicating or making their needs known verbally? needed.
6. Did you observe restraints in use? N
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7. If so, did you ask staff about the facility's restraint policies? N/A
Resident Living Accommodations Yes/No/NA Comments/Other
Observations
8. Did residents describe their living environment as homelike? Y
9. Did you notice unpleasant odors in commonly used areas? N
10. Did you see items that could cause harm or be hazardous? Y One medication cart left open and unlocked
11. Did residents feel their living areas were too noisy? Y One resident described the hallway as noisy
at night due to staff conversations
12. Does the facility accommodate smokers? N/A
Where? Outside only Inside only Both Inside/Outside
13. Were residents able to reach their call bells with ease? Y
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14. Did staff answer call bells in a timely&courteous manner? Y
If no, did you share this with the administrative staff?
Resident • Comments/Other
Observations
15. Were residents asked their preferences or opinions about the Y One resident was observed coloring in books
activities planned for them at the facility? that she enjoyed. She noted that staff
encourage her to mail her drawings to family
or hang them on her room walls.
16. Do residents have the opportunity to purchase personal items of Y The nurses have access to a small amount of
their choice using their monthly needs funds? money during off hours so that residents can
Can residents access their monthly needs funds at their Y make purchases if requested.
convenience?
17. Are residents asked their preferences about meal/snack choices? Y One resident expressed that food choices
Are they given a choice about where they prefer to dine? Y continue to improve.
18. Do residents have privacy in making and receiving phone calls? Y
19. Is there evidence of community involvement from other civic, Y One hallway is dedicated to veterans.They
volunteer or religious groups? are co-located for social purposes,which
improves individuals'abilities to connect.
20. Does the facility have a Resident's Council?
Family Council? Y
Areas of Concern •
/NA Exit Summary
Are there resident issues or topics that need follow-up or review at a later Y Discuss items from"Areas of Concern"
time or during the next visit? Section as well as any changes observed
Recent survey was not available. The most current available was from August during the visit
2020. Luke Tatabod is providing follow-up to ensure recent visit documents
are accessible.
Feedback was provided about the unlocked medication cart.This was
resolved in real-time.
This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020)