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HomeMy WebLinkAboutCarol Woods 2022-09-26 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: ❑Family Care Home Carol Woods ONursing Home xAdult Care Home 750 Weaver Dairy Road, Chapel Hill, NC 27514 Visit Date: 9/26/2022 Time spent in facility: 2 hr Arrival time: 10:20 Elam m Name of person exit interview was held with: Jessica Fines-Crawford Interview was held: x in Person ❑Phone El Admin. ❑SIC (Supervisor in Charge) ❑Other Staff Rep. Committee Members Present: MaryLou Gelblum, Karen Green-McElveen Report Completed by: Shade Little Number of Residents who received personal visits from committee 7(seven) members: Resident Rights Information is clearly visible:x Yes❑No Ombudsman Contact Info is correct and clear) posted: ❑Yes No __l The most recent survey was readily accessible: ❑Yes❑No Staffing information clearly posted: x Yes❑No (Required for Nursing Homes Onl Resident Profile Comments/Other Observations Do the residents appear neat, clean and odor free? Y Did residents say they receive assistance with personal care activities?Ex. brushing their teeth, combing their hair, inserting dentures or cleaning Y their eyeglasses? Did you see or hear residents being encouraged to participate in their care N by staff members? Were residents interacting with staff, other residents&visitors? Y Did staff respond to or interact with residents who had difficulty Y communicating or making their needs known verbally? Did you observe restraints in use? N/A If so,did you ask staff about the facility's restraintpolicies? N/A Resident Living Accommodations 1� Comments/Other Observations 1. Did residents describe their living environment as homelike? Y The residents are very comfortable. 2. Did you notice unpleasant odors in commonly used areas? N 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their living areas were too noisy? N 5. Does the facility accommodate smokers? Y Where?❑Outside only❑Inside only❑Both Inside/Outside 6. Were residents able to reach their call bells with ease? N/A 7. Did staff answer call bells in a timely&courteous manner? N/A If no, did you share this with the administrative staff? Resident • • Observations 8. Were residents asked their preferences or opinions about the Y activities planned for them at the facility? 9. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their Y convenience? 10. Are residents asked their preferences about meal/snack choices? Y Are they given a choice about where they prefer to dine? 11. Do residents have privacy in making and receiving hone calls? Y The ONLY complaint on the visit was 12. Is there evidence of community involvement from other civic, Y/N Families are visiting, but no evidence of the robust volunteer or religious groups? outside involvement as in the past. 13. Does the facility have a Resident's Council? Y There are over 100 resident- Family Council? led committees there are addressing all facets of life at Carol Woods. One relatively new resident has already been recruited onto 3 committees, and finds that concerns are addressed quickly by staff. This idea could be replicated at other assisted living facilities. Areas of Concern Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later N Carol Woods has also been short staffed since time or during the next visit? COVID. They work together as a team to fill in where they are short„ so the residents do NOT suffer. Again we note: Carol Woods provides excellent services to its residents. The facility is very well maintained. Residents have a wide range of activities available. This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.