HomeMy WebLinkAboutAgenda - 08-22-2005-22.
Hillsborough
a. The following statistics represent the 10 year trend analysis of new
single-family dwellings between 1995-2004
• Attachment 1
Chart a -reflects the number of new single-family dwellings (NSFD)
permitted per year.
- The "spike" occurred in 2001 with 552 NSFD; the low occurred in
1995 with 334 NSFD.
- The green line translates the total square footage being built each
year into the number of NSFD, using the 1995 square footage as a
base-line. If homes had stayed at fhe lower square foofages being
constructed in 1995, the 2004 number of NSFD would be 480
instead of 383,
Chart b -reflects the average square footage for NSFD
- The average NSFD's square footage increased 64% between 1997
and 2004.
- The largest NSF is over 18,000 sf
- The increase in size and complexity of homes translates into mare
inspections required per home and more time required to complete
the inspections.
Attachment 2 -reflects the valuation, average square footage and
number of NSFD by township for fiscal year 2004-05.
- Cheeks township has the largest number of dwellings at 61 NSFD
- Chapel Hill township has the largest average square footage and
valuation.
- Chapel Hill township averages 3.69 bedrooms per dwelling
- Cedar Grove, Cheeks and Little River all average 3 bedrooms per
dwelling.
b. 10 year trend analysis of the number of field inspections completed,
and revenue-to-budget comparisons between calendar years 1995-
2004 -This is to provide the Boards with an analysis of trends over the
past 10 years with regard to field inspections and revenue.
Attachment 3
Chart a -reflects the number of field inspections completed per year.
- There has been a steady increase in the number of inspections
completed per project due to code changes.
- The minimum number of new single-family inspections per dwelling
has increased from 11 to 18.
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- More national 'tract builders' have been introduced in the County.
These builders, on average, have higher reinspection rates.
Chart b -reflects revenue to budget comparison.
- On the whole, Inspections revenue has been greater than the
amount budgeted, with the exceptian of 2000-2003, where new
housing activity was greatly impacted by 9/11 and the economy.
c. Analysis of Permits Plus data management system -Before the
implementation of Permits Plus software in 2003, the valuation data on
projects was not verified. With the implementation of Permits Plus, both
residential and commercial valuations have been cross-referenced with
the valuation tables compiled by the International Cade Council, which is
used as a regional guide to validate licensing requirements. In addition,
the software separates the data into jurisdictional areas. Currently, the
Orange County Inspections Division conducts permitting and inspections
activities within the Town of Hillsborough and unincorporated Orange
County.
• Attachment 4
Chart a - reflects the valuation of residential projects within
unincorporated Orange County, compared to the Town of Hillsborough.
- The numbers of single family dwellings within the County have
dramatically increased until 2001, when the numbers leveled off at
around 370 NSFD; but the square footage and relative values have
increased significantly.
Chart b -reflects the valuation of commercial projects within
unincorporated Orange County, compared to the Town of Hillsborough.
- No government buildings are included in this analysis.
- Churches and other private non-profit organizations are included
and typically make up the unincorporated portion of the Orange
County permit data.
- The dramatic increase in 2003-04 was related to Patriot's Point and
Sports Endeavors.
d. Staffing Levels and Customer Service Initiatives - In December 2003,
the BOCC approved additional staff positions for the Inspections Division,
which were required to meet the increasing demand for services resulting
from increased construction levels, and to improve level-of-service
standards to the citizens. In addition, State code changes resulted in an
increased number of inspections and construction trends (larger, mare
complex homes) led to more time-consuming inspections.
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The following improvements have been
positions:
- Plan Review -
August 2003 plan review process
6 weeks for residential plan review;
review
made, due to the new staff
9 weeks for commercial plan
January 2004 (new staff in place)
The standards of 1 week for residential plan review and 3 weeks for
commercial plan review was accomplished by mid-March 2004 and
has been maintained since.
- Inspections -Inspections are completed 98% of the time on the date
they are requested to be inspected; up from 63% in 2003 and 42% in
2004,
- Peak Activity /Staffing Responses -Each year Qrange County 's
Inspections Division contacts both Qrange County Current Planning
Staff and Town of Hillsborough Planning Staff to obtain a list of
approved 'proposed' projects to estimate the commercial and
residential activity for the next fiscal year, Whether the projects are
built one year or another, of course, varies according to the individual
financial situation of the developer. As long as commercial and
residential numbers stay within the ranges of the last two years, our
staffing levels are sufficient to provide plan review and inspection
services. If these levels of development increase significantly, our
staffing levels may be deficient to provide the same levels of service
currently being delivered,
The general public does not always appreciate the nature of inspections
and contractors often see us as slowing down the completion of a project.
In an attempt to provide good customer service, the Inspections Division
meets as a group to discuss ways to improve our customer service to the
public, Some of the initiatives established in the last year are listed below.
- Consultation inspections for homeowners - Homeowner
contractors comprise of 52% of residential permits issued, The current
rejection rate is 19% for homeowner builders; the rejection rate would
be approximately 30%, were it not for the consultation inspection, This
initiative allows the Division to keep track of work time, but not charge
the homeowner when they need general assistance working out
problems encountered during construction.
- Inconsistency -Inconsistency is the number one complaint about
inspections statewide, and Orange County is not immune to this
problem, In an effort to limit inconsistency as much as possible, two
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inspectors have been designated as the lead inspector for two trades
each. They work with the Inspections staff on specific code issues that
need clarification, and publish the interpretation far future reference.
- Training - `Lunchtime' presentations are provided far contractors and
permit holders on engineered products, sealed crawlspaces, code
changes and the use of new products. This training helps to
strengthen the relationship between the builders and the Division, as
well as reduce the number of reinspections.
- Accessibility -The Inspections division receives aver 46,000 phone
calls annually, and provides reception for the Planning and Agriculture
building. Most of the calls are answered by two employees, and are
received between 8 - 9 am and between 3 - 5 pm. The volume of
phone and office traffic during this time compels many lines to be
placed on hold in order to meet all responsibilities.
In an effort to decrease the increasing phone traffic, Inspections staff
has added automated email through the Permits Plus software.
o Permit applicants are emailed when the permit is ready for pickup,
with associated fees.
o Results of the inspections done that day are emailed by 6 pm. An
average of 50 emails are sent each night.
o Search capabilities within the Orange County website allow viewing
of all permit activities and inspection results.
o All applications and brochures are located on the Orange County
webpage.
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Attachment 1
Chart a
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300
New Single Family Dwellings (NSFD)
(Unincorporated Orange County and Town of Hillsborough)
Chart b
Average Square Footage For Single Family Dwellings (NSFD)
(Unincorporated Orange County and the Town of Hillsborough)
3750
3500
3250
LL 3000-
m
m
ii. 2750 -
2500-
2250
2000
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
Calendar Year
Actual
Trendline
Source: Orange County Inspections Division
1995 1996 1997 1996 1999 2000 2001 2002 2003 2004
Calendar Year
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Attachment 3
Chart a
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16000
14000
12000
10000
8000
6000
4000
2000
0
Field Inspections
(Unincorporated Orange County and Town of Hillsborough)
1995-06 1996.07 1997.08 1996.99 1999-00 2000-01 2001.02 2002.03 2003-04 2004-05
Actual Trendline
Chart b
Inspections Division Revenue to Budget Comparison
$sao,ooo
$soo,aao
$700,990
$soo,ooo
$500,000
$400,000
$300,000
$200,000
$100,000
$0
1995.96 1996-97 1997.98 1998.99 1999.00 2000-01 2001-02 2002.03 2003.04 2004-05
Budget ®Actual
Source: Orange County Inspections Division and Budget Office
Attachment 4
Chart a
Residential (NSFD) Construction Valuation
(Unincorporated Orange County and the Town of Hillsborough)
d
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$80,000,000 ~ F,,,r°=- ,,, y~-V.-
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$59,000,999 '
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$30,000,000
$20,000,000 -
$70,000,000 ~~~` "`"'
1995-06 1996.07 1997-08 1990-99 1999-00 2000-01 2001.02 2002-03 2003.04 2004.05
Fiscal Year
°Hillsborough ==-=Orange County
Linear (Hillsborough) ®Linear (Orange County)
Chart b
Commercial Construction Valuation
(Unincorporated Orange County and the Town of Hillsborough)
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$7,000,000 - f
L
$5,999,999 -
$5,000,000 -
$4,000,000 .
$3,000,000 - 1
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1995.06 1996.07 1997-OB 1998.99 1999.00 2000-01 2001-02 2002-03 2003-04 2004-05
Fiscal Year
°Hillsborough ~= ~~Orange County
Linear (Hillsborough) ®Linear (Orange County)
Source: Orange County Inspections Division