HomeMy WebLinkAboutORD-2022-011 - Approval of Contract Accepting Housing Staff Grant Funding from the Foundation for Health Leadership and Innovation
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date:April 26, 2022
Action Agenda
Item No. 8-i
SUBJECT: Approval of Contract Accepting Housing Staff Grant Funding from the
Foundation for Health Leadership and Innovation
DEPARTMENT: Housing and Community
Development
ATTACHMENT(S):
1. FNLI Contract
INFORMATION CONTACT:
Corey Root, 919-245-2492
PURPOSE: To approve a contract accepting a grant from the Foundation for Health
Leadership and Innovation (FHLI) for two new positions in the Housing Department – a Team
Lead for the Housing Helpline and partial funding for a Housing Locator position (to be paired
with ARPA funding authorized in FY 2021-22 to create a 1.0 full time equivalent (FTE) position).
BACKGROUND: The Foundation for Health Leadership and Innovation awarded $99,988 to
Orange County on March 31, 2022 as part of the NCCARE360 Community Organization Health
Equity Grant competition. FHLI awarded 15 community organizations in 10 counties to support
the growth of NCCARE360. NCCARE360 is a statewide online referral network connecting
health care and human services. Service providers can electronically refer clients to community
resources via NCCARE360, and also track the status of those referrals, give feedback, and
follow up.
Orange County was awarded funding to support two staff positions:
1.0 FTE Funding for Coordinated Entry Team Lead
This position provides leadership and guidance to the Housing Helpline team that directs
customer service to people in housing crisis, assisting people as they navigate housing
resources for homelessness prevention, emergency response involving shelter, and
permanent housing. The staff member in this position will:
• Provide direct supervision for Housing Helpline team members, including conducting
weekly individual check-ins and weekly team meetings
• Serve as point of contact for referrals coming from and referrals made via NCCARE360
• Provide technical assistance to community agencies seeking to use NCCARE360 for
coordinated entry referrals
1
• Conduct analysis of NCCARE360 referrals received by Housing Helpline staff, and
made by Housing Helpline staff and provide feedback to OCPEH Homeless Programs
Manager and OCPEH Homeless Programs Coordinator as needed
• Provide direct client support as needed, including: Provide information to clients and
assist them in housing, problem-solving, relevant program processes, and makes
referrals to human service resources via NCCARE360;
Perform walk-in and telephone assessments, and provide trauma-informed care
to persons presenting for housing coordinated entry;
Interview clients to gather information and lead structured conversations;
Maintain client documentation and electronic records in accordance with program
requirements and NCCARE360 guidelines, policies and accepted professional
standards in order to provide accountability for the expenditure of local, state and
federal funds;
Provide direct customer service to service providers, participants, and the general
public responding to inquiries, requests and follow up;
Prepare and present information regarding NCCARE360 coordinated entry to
human service agencies, civic and community groups, and individual citizens as
requested;
Contribute to the HOME Committee and Coordinated Entry Planning Group
and/or other assigned team(s) by actively participating in team meetings and
special projects, processing improvements, collaborating with and supporting all
team members, and following through on initiatives and assignments, as directed;
Interact and communicate with various groups and individuals such as County
staff, clients, service providers, community audiences and the general public;
Perform various administrative tasks including preparing reports and
correspondence, preparing meeting materials, and creating reports;
Use computer applications or other automated systems such as NCCARE360,
spreadsheets, word processing, calendar, e-mail and database software in
performing work assignments; and
Attend ongoing training from NCCARE360, HUD, and technical assistance
providers
.5 FTE Funding for Housing Locator (to be combined with ARPA funding approved in FY 2021-
22 to create 1.0 FTE)
This position provides housing search assistance to people exiting homelessness and people
at risk of homelessness. The staff member in this position will:
• Work with the Housing Access Coordinator to update and maintain the Orange County
Affordable Housing list
• Accept referrals via NCCARE360, and make referrals via NCCARE360 as needed
• Work with clients to identify and overcome barriers to housing entry
• Provide people in housing search with tailored lists of housing options
• Accompany people on housing searches, as needed
• Assist people with accessing funding for application fees, as needed
• Work with the Housing Access Coordinator to develop and maintain relationships with
landlords and property managers in Orange County
FINANCIAL IMPACT: There is no financial impact to the County with approving the contract
accepting these grant funds, but a future financial impact could occur should the County want
to continue these positions after the grant funding ends in May 2023.
2
SOCIAL JUSTICE IMPACT: The following Orange County Social Justice Goals are applicable
to this item:
GOAL: FOSTER A COMMUNITY CULTURE THAT REJECTS OPPRESSION AND
INEQUITY
The fair treatment and meaningful involvement of all people regardless of race or color;
religious or philosophical beliefs; sex, gender or sexual orientation; national origin or
ethnic background; age; military service; disability; and familial, residential or economic
status.
GOAL: ENSURE ECONOMIC SELF-SUFFICIENCY
The creation and preservation of infrastructure, policies, programs and funding
necessary for residents to provide shelter, food, clothing and medical care for
themselves and their dependents.
GOAL: CREATE A SAFE COMMUNITY
The reduction of risks from vehicle/traffic accidents, childhood and senior injuries, gang
activity, substance abuse and domestic violence.
ENVIRONMENTAL IMPACT: There are no Orange County Environmental Responsibility Goal
impacts applicable to this item.
RECOMMENDATION(S): The Manager recommends that the Board approve and authorize
the County Manager to sign the FHLI grant contract.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26