HomeMy WebLinkAboutAgenda - 06-07-2022; 6-a - Longtime Homeowner Assistance (LHA) Additional Information 1
ORANGE COUNTY
BOARD OF COMMISSIONERS
ACTION AGENDA ITEM ABSTRACT
Meeting Date: June 7, 2022
Action Agenda
Item No. 6-a
SUBJECT: Longtime Homeowner Assistance (LHA) Additional Information
DEPARTMENT: Housing and Community
Development
ATTACHMENT(S): INFORMATION CONTACT:
Corey Root, Director, Housing and
Attachment 1 — LHA Communications Plan Community Development, 919-245-
Attachment 2 — LHA Events Flyer, English 2492
and Spanish Nancy Freeman, Tax Administrator,
Orange County Tax Office, 919-245-
2735
Gary Donaldson, Chief Financial Officer,
Orange County Finance, 919-245-
2453
PURPOSE: To receive further information and consider options for the Longtime Homeowner
Assistance (LHA) property tax relief program in 2022.
BACKGROUND: At the May 24, 2022 Business meeting, staff provided the Board with detailed
cost estimates for options to change the LHA program design. The Board of County
Commissioners reviewed the options, and requested additional information from staff. A summary
of information provided at this meeting:
• Additional statement for the informational insert: If you received assistance from this
program on your 2021 tax bill, you DO NEED TO APPLY again to qualify for assistance on
your 2022 tax bill.
• An estimated 20,009 owner-occupied residential properties owned for 5 or more years will
have an increase in their County tax.
• An estimated 9,704 owner-occupied residential properties owned for 10 or more years will
have an increase in their County tax.
• Staff estimated the following number of households at the Area Median Income levels:
Estimated owner-
occupied
Income level households in OC
Over 80%AMI 9,984
61-80%AMI 3,181
31-60%AMI 3,622
30%AMI and under 3,241
TOTAL 80%AMI and below 10,045
2
Community Outreach
Please find the community outreach plan for the 2021 Longtime Homeowner Assistance program
included as Attachment 1. Staff created the materials enumerated in this plan (flyer, FAQ) and
performed extensive outreach in communities and via the local media. In addition to this
completing all activities in this communication plan, Housing staff also organized and staffed three
in-person events to help people complete LHA applications and distributed information about
these events in English and Spanish-language flyers (Attachment 2). The Housing Department
also mailed LHA flyers to every resident of Fairview and Piney Grove communities, and printed
copies for every resident of Northside to receive LHA flyers along with the monthly neighborhood
newsletter.
Expanded community outreach is a key issue for the 2022 LHA program. Staff will include a LHA
program insert in the Orange County Tax Assistance Application Packet and included in the real
property tax bills mailed in July 2022. Staff will continue to work with community organizations
and networks to get the information out about the 2022 LHA program. Staff will continue to have
materials available in languages other than English, and to have information available via a variety
of channels including the media, community partners, and County programs including offices and
the Housing Helpline. Staff will work with program participants and the groups that work with them
to understand and craft and implement a plan for expanded outreach.
Durham County Property Tax Relief Program
In 2021, Durham implemented a property tax relief program similar to LHA — there were 340 total
number of applicants and 204 approvals. Durham expects the number of applicants will increase
100% for the 2022 year based on lowering the number of years the applicant must have owned
and lived in the property from 10 years to 5 years. Durham will be changing its program design to
reflect a tiered award amount based on income. This year the award amount will be 50% of the
tax amount of the last tax bill available not to exceed:
• $1,000 for 61-80% AMI
• $1,250 for 31-60% AMI
• $1,500 for 30% AMI and below
Durham County implemented a communication plan for its program that targeted faith-based
organizations, used presentations at local agencies, traditional media and social media, along
with a program insert in tax bills. Durham County plans to change the insert this year to inform
homeowners that the County can reimburse funds if homeowners have already paid their tax bill
when the award is approved. There is not a plan for prioritizing the awards, and it will be provided
on a first come first served system. In addition, staff plans to communicate with the Durham
County Board of Commissioners if additional funding is needed to cover all applications received.
Prioritizing Awards
At the May 24' meeting, the Board of Commissioners asked staff to present options for prioritizing
LHA applications based on need, should prioritization be needed because application awards
exceed available funding. First-come, first-served prioritizations favor people with lower service
needs, and therefore are not recommended. Staff recommends using the following factors (in
combination or alone) to determine need:
• Tax burden — percentage of total tax bill divided by household income; higher percentages
to be prioritized over lower percentages
o Staff recommend using tax burden as the highest prioritization factor
• Age — older homeowners prioritized over younger homeowners
o Staff recommend using age as the second highest prioritization factor
3
• Length of time in home — people who have been in homes longer (or in the case or heirs
or trust properties, families who have been in homes longer) prioritized over people/families
who have been in homes a shorter amount of time
o Staff recommend using length of time in home as the third prioritization factor
Other prioritization factors could include:
• Income — people at lower income levels prioritized over people at higher income levels
• Geography — people in certain neighborhoods or areas of Orange County prioritized over
people in other neighborhood or areas of Orange County
How this can work: staff will process applications as they are submitted to determine eligibility and
total potential award amounts. After the application period closes on December 1, 2022, staff will
assess the total potential award amount for all eligible applicants — if this is less than the available
program funding, all approved applications will be awarded. If awards are projected to exceed
available program funding, staff will arrange applications in priority order based on the
prioritization factors chosen by the Board. If the Board adopts the staff recommended criteria
above, this would mean prioritizing all eligible applications first by tax burden, then age, and then
length of time in home.
After prioritization, awards can be made either in full (full awards for all prioritized eligible
applications up to available program funding, and applications beyond that amount not receiving
any award) or on a percentage basis using maximum award amounts for as many applicants as
possible, ensuring that all eligible applications receive some award. For example, the top 50% of
prioritized eligible applications could receive full awards while those prioritized lower would
receive a percentage of their award. Staff could calculate the percentage to use for partial awards
based on available funding and award amounts, ensuring that applicants receiving partial awards
receive the highest award possible using all available funding.
FINANCIAL IMPACT: The program would expend the remaining $233,636 in ARPA funding that
has been allocated to assist long-term, low-income households affected by the tax revaluation of
property. The funding is limited to the available funds consistent with the NC Statutes pre-audit
requirements.
SOCIAL JUSTICE IMPACT: The following Orange County Social Justice Goals are applicable to
this item:
• GOAL: FOSTER A COMMUNITY CULTURE THAT REJECTS OPPRESSION AND
INEQUITY
The fair treatment and meaningful involvement of all people regardless of race or color;
religious or philosophical beliefs; sex, gender or sexual orientation; national origin or ethnic
background; age; military service; disability; and familial, residential or economic status.
• GOAL: ENSURE ECONOMIC SELF-SUFFICIENCY
The creation and preservation of infrastructure, policies, programs and funding necessary
for residents to provide shelter, food, clothing and medical care for themselves and their
dependents.
ENVIRONMENTAL IMPACT: There are no Orange County Environmental Responsibility Goal
impacts applicable to this item.
RECOMMENDATION(S): The Manager recommends that the Board discuss and consider the
design change and options detailed above and provide direction to staff.
Attachment 1 4
n4aio Longtime Homeowner Assistance Program
ORANGE COUNTY HOUSING&COMMUNITY DEVELOPMENT COMMUNICATION PLAN
Materials
Description Who Start Complete
Create program flyer OCHCD, Melissa Blackburn 9/15/21 9/17/21
Translate flyer into Spanish County translators 9/17/21 10/1/21
Program info on OCHCD website OCHCD 9/21/21 9/27/21
Create press release OCHCD,Todd McGee 9/21/21 9/28/21
Create FAQ Whole team 9/15/21 9/28/21
Community Outreach
Description Who Start Complete
Send flyer and program info by Orange County Partnership 9/15/21 9/17/21
email to End Homelessness email
list, ask service providers to
distribute widely
Program info in Weekly OC email Todd McGee 10/1/21
Program info in News of Orange ad Todd McGee
Brief nonprofit partners about OCHCD 8/27/21
program
Highlight program info at meetings Orange County Partnership
to End Homelessness, Local
Reentry Council, OC
Changemakers, Orange
County Affordable Housing
Coalition, Affordable
Housing Advisory Board
Program info in Health Dept and FSA Kristin Prelipp 10/1/21
newsletters
Twitter campaign on OCHCD Twitter OCHCD, OCPEH, Orange 10/1/21 12/15/21
County
Program info and updates in Town OCHCD 10/1/21 12/15/21
of Chapel Hill Housing and
Community Newsletter&Town-
wide newsletters for CH, Carrboro
and Hillsborough
Mailing Address Main Office Satellite Office
P.O.Box 8181 300 W.Tryon Street 2501 Homestead Road
Hillsborough,NC 27278 Hillsborough,INC 27278 Chapel Hill,NC 27516
Telephone(919)245-2490• Fax(919)644-3056 •TOL7(919)644-3045
5
Media
Description Who Start Complete
Send press release Todd McGee 9/28/21
Ask BOCC Chair to include program Renee Price
info in weekly Chapelboro spot
Respond to media requests as Corey Root, Nancy 8/24/21 12/31/21
needed Freeman
2
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PINEY GROVE MISSIONARY BAPTIST CHURCH Wednesday, December 8 1 pm - 5 pm
1929 Piney Grove Church Rd, Hillsborough, NC27278
ROGERS-EUBANKS NEIGHBORHOOD
ASSOCIATION (RENA) COMMUNITY CENTER Saturday, December 11 11 am - 1 pm
101 Edgar St. Chapel Hill, NC, 27516
TOWN OF HILLSBOROUGH POLICE SUBSTATION Saturday, December 11 11 am - 1 pm
501 RaineyAve, Hillsborough, NC27278
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