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HomeMy WebLinkAbout2022-093-E-IT Dept-Carolina Solutions Group-Active Directory DocuSign Envelope ID: E74D4E49-A21E-49C4-B836-FBOD6B3OC6AO [Departmental Use Only] TITLE CarolinaSG-AD FY 22 ORANGE COUNTY CONTRACT UNDER$5,000.00 NORTH CAROLINA THIS AGREEMENT, is between Orange County, North Carolina, a body politic organized under the laws of the State of North Carolina, (the "County"), and Carolina Solutions Group (the "Provider"). WITNESSETH: For the purpose and subject to the terms and conditions hereinafter set forth, the County hereby contracts for the services of the Provider, and the Provider agrees to provide the services set out below to the County in accordance with the terms of this Agreement,time being of the essence. The services or materials or construction (hereinafter referred to collectively as "Services") to be furnished under this Agreement are as follows: Provide professional services for Active Directory as outlined in Attachment A. The term of this agreement rendered shall be from 2/24/22 to 6/30/22. Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner to the satisfaction of the County. Provider shall be responsible for all errors or omissions, in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. Provider agrees that Provider shall not sub-contract any of the services to be provided in this Agreement, nor shall Provider assign any right or responsibility granted or required by this Agreement,without the prior written approval of the County. SPECIFIC TERMS 1. Pam: The County agrees to pay at the rates specified for Services satisfactorily (as determined by the County) performed in accord with this Agreement. The amount to be paid by the County shall not exceed five-thousand and 00/100, ($5,000.00). Payment shall be made within thirty(30) days of an invoice properly submitted to County. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. 2. Non—waiver: Failure by County at any time to require the performance by Provider of any of the provisions hereof shall in no way waive or affect the County's right hereunder to enforce the same,nor shall any waiver by the County of any breach be held to be a waiver of any succeeding breach or a waiver of this Non-Waiver Clause. 3. Independent Contractor: The Provider shall operate as an independent contractor, and the County shall not be responsible for any of the Provider's acts or omissions. The Provider shall not be treated as an employee with respect to the Services performed hereunder for federal or state tax, unemployment or workers' compensation purposes. The Provider understands that neither federal, nor state, nor payroll tax of any kind shall be withheld or paid by the County on behalf of the Provider or the employees of the Provider. 4. Insurance: Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers' Compensation Insurance, and any additional insurance as may be required by County's Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is Revised 06/21 1 DocuSign Envelope ID: E74D4E49-A21E-49C4-B836-FBOD6B30C6A0 incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing division/contracts.php). If County's Risk Manager determines additional insurance coverage is required such additional insurance shall be designated here N/A (if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 5. Indemnity: To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify, and hold harmless Orange County from all losses, liabilities, claims, demands, suits, costs, damages or expenses (including reasonable attorney's fees) arising from bodily injury, including death, to any person or persons or damage to or destruction of any property caused in whole or in part by any negligent or intentional act or omission on the part of the Provider in carrying out Provider's duties and obligations related to the Services to be provided in this Agreement. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 6. Termination: This Agreement may be terminated at any time by mutual written agreement of the parties or by the County upon written notice to the Provider. County may suspend this Agreement upon reasonable notice to Provider. 7. Entire Aueement and Signatures: The parties have read this Agreement and agree to be bound by all of its terms, and further agree that it constitutes the complete and exclusive statement of the Agreement between the parties unless and until modified in writing and signed by the parties. Modifications may be evidenced by telefacsimile signature. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the parties to comply with Article I IA and Article 40 of North Carolina General Statute Chapter 66. 8. Governing Law and Priority: Both parties agree this Agreement is governed by the laws of the State of North Carolina and Orange County. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal anti-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy (each policy is incorporated herein by reference and may be viewed at http://www.oran eg countync. o_ v�/departments/purchasing division/contracts.php.). Any violation of this requirement is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. By executing this Agreement Provider affirms Provider is and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. In determining the basic services to be provided, should any documents be referenced in or attached to this Agreement, the terms herein shall have priority in any conflict between the terms of referenced documents and the terms of this Agreement. 9. Dispute Resolution: Neither party may initiate binding arbitration. Any disputes shall be resolved by nonbinding mediation. If such mediation fails either party may initiate litigation to resolve the dispute. Should either party initiate litigation to settle any dispute involving the terms of this Agreement such litigation shall be initiated in the General Court of Justice of North Carolina seated in Orange County, North Carolina. Regardless of the outcome of said litigation each party is responsible for its own costs and fees, including attorneys' fees. Revised 06/21 2 DocuSign Envelope ID: E74D4E49-A21E-49C4-B836-FBOD6B3OC6AO 10. Non Appropriation: Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable or not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability or non-appropriation of public funds. IN WITNESS WHEREOF,this Agreement is effective upon its execution by Orange County and the Provider. GRAN CQJJ NXY PROVI FRcuSign.d by: ,lWl NbV�V 14,2022 fi� U� z2 By: By: Department blre"ctoi Title: nt CE0 200 S. Cameron St. Tracy Wetherington, Carolina Solutions Group P.O. Box 8181 4509 Chandler Drive N Hillsborough,NC 27278 Wilson,NC 27896 Revised 06/21 3 DocuSign Envelope ID: E74D4E49-A21E-49C4-B836-FBOD6B3OC6AO ORANGE COUNTY—DEPARTMENT USE ONLY Party/Vendor Name: Carolina Solutions Group Party/Vendor Contact Person: Tracy Wetheringtonon Contact Phone: 252-618-5996 Party/Vendor Address: 4509 Chandler Drive N City Wilson State: NC Zip: 27896 Department: Information Technologies Amount: $5,000.00 Purpose: Active Directory Budget Code(s): 10315020-630000 Vendor # 67459 (N/A if new vendor) Vendor is a BOCC consultant? Yes ❑ No® Contract Type: (Check one)New Renewal ❑ Amendment ❑ Effective Date 2/24/22 Approved by Board Yes❑ No® Agenda Date: --- For Section XIV. c.contracts only,Approved by Board in Current FY Budget Yes❑No® This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to exe -wfid€o tagreement: ^^two A Department Director's Signature J Date:2/24/2022 Agreements for emergency services or repair are not subject to the above affirmation. If services related to this agreement have already begun or been completed please briefly describe the nature of the emergency condition that was addressed: N/A Information Technologies (Applicable only to hardware/software purchases or related services)This agreement has been reviewed and is approved as to information technology content h spsi# Gilvk �V 6pns: J Office of the Chief Information Officer Date:2/24/2022 Risk Management This agreement is approved for sufficiency of in aaass� rds,specifications,and requirements: a�tSa Office of the Risk Management Officer Cb�6 Date:3/2/2022 �FBE�9176800�98... Financial Services This instrument has been pre-audited in the man . dby:the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer Date:3/3/2022 Legal Services This agreement is approved as to legal form an 1gvi!0eVybv: aw1t,S �jVl�aln, Office of the County Attorney Date 3/ / 3 2022 Clerk to the Board Received for record retention: All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Office of the Clerk to the Board Date: Revised 06/21 4 DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Attachment A 0 /P0s <11 T CLOI� � Microsoft Support Hours Orange County Government 300 WEST TRYON STREET P.O. Box 8181 HILLSBOROUGH, Nc 27278 ORANGE E COUNTY TY NORTH CAROLINA Orange County Government Presented by: Carolina Solutions Group www.carolinasolutionsgroup.com Customer: Orange County Government Date: February 10, 2022 Project Number: 1155 Document Version: 1.0 DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Orange County Government Microsoft Support Hours Quote1155 Sz Version 01 Location: 300 West Tryon Street P.O. Box 8181 Hillsborough, NC 27278 Date: 02/10/2022 Project ID: 1155 Overview Carolina Solutions Group (CSG) (Consultant) will provide Orange County Government (Client) professional services as outlined in this Statement of Work("SOW"). CSG is pleased to propose the following block of Microsoft general support hours. CSG is a Microsoft Office 365 Partner with various Microsoft Certified Professionals, which include Microsoft Certified Engineers, and Microsoft Certified Professionals. The CSG Microsoft practice can assist you with your entire Digital Transformation with expertise in licensing, Office 365, Windows 10/11, Enterprise Mobility Management, Virtual Desktops and Managed Services. Objectives The objectives of this engagement(block of hours)are summarized as follows: • Provide general Microsoft consulting,troubleshooting, managed and professional services as requested • Provide professional services for Active Directory • Provide consulting services for the adoption of Microsoft cloud as requested Project Scope Each CSG project follows a phased schedule as detailed below. We apply best practices in project management and follow a Microsoft supported methodology for each project, allowing us to closely manage our projects to specific budget and timeline requirements. Our process as detailed below ensures that we first understand our client needs and situations and allows us to clearly communicate with our clients in terms of work required, expectations, and commitments. Inherent in all CSG projects is our experience in working within complex corporate environments, and we follow specific processes that allow us to always minimize the disruption of the normal office operations. Project Kickoff • Project Objectives Review • Team Introductions and Roles • Project Documentation and Communication Strategies • Review of Scope of Work • Change Management Process • Change Order Process Solution: • Block of Microsoft general support hours o To book services, please email support carolinasolutionsgroup.com or call 252-618-5996 Confidential Page 1 of 4 02/10/2022 Orange County Government-SOW Client Initials: DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Orange County Government Microsoft Support Hours Quote 1155 Sz Version 01 Out of Project Scope The following items are outside the scope of this project: • Any professional services not outlined in the"Project Scope"section of this SOW. Documentation and Deliverables Consultant will provide the following documentation for this project: • Block of Microsoft general support hours • Work logs and documentation for any work conducted within the environment Completion Criteria Consultant shall have fulfilled its obligations under this Statement of Work when any of the following scenarios occurs: 1. Consultant accomplishes the tasks described under the"Project Scope"section of this Statement of Work(SOW). 2. The obligations under this SOW will be considered fulfilled if the Client does not notify Consultant in writing of deficiencies, or incomplete tasks, within 10 business days of project completion or following the presentation to Client of the"Client Acceptance Checklist." 3. Client notifies Consultant, in writing,that further services are not required. Project Annotations 1. All hardware and/or software must be available at the client site when Consultant begins work. 2. Additional hours and any associated fees may be added to this contract upon client request or project necessity. 3. Any additional tasks and hours, along with any associated fees, will be mutually agreed to by Client and Consultant and documented in a Project Change Request(PCR). 4. Consultant reserves the right to sub-contract as needed to provide the services identified in this SOW. 5. All Consultant tasks will be performed over consecutive timeframes unless otherwise agreed to in writing by Client and Consultant. 6. The tasks listed in the Consultant responsibilities section may or may not be completed in the order in which they are listed. 7. Activation of any software licenses does not include configuration, unless otherwise stated in this SOW. 8. Client understands multiple resources may be used to execute the tasks of this SOW. 9. Client will provision all required cable runs, such as Ethernet, Fibre Channel, etc., prior to Consultant arriving onsite. 10. Data migration is outside the scope of this project, unless otherwise stated in this SOW. 11. Third-party application installation and configuration of any kind is outside the scope of this project. 12. Client will provide access to the necessary resources, as required during this project,to make it a success. 13. Relocation services of any kind are outside the scope of this project. 14. The Client is responsible for any fees, expenses, costs, etc. associated with the cancelling and/or rescheduling of this project. 15. A maintenance window may be required to perform some of the services outlined in this SOW. Confidential Page 2 of 4 02/10/2022 Orange County Government-SOW Client Initials: DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Orange County Government Microsoft Support Hours Quote 1155 Sz Version 01 16. After-hours work may be required to perform some of the services outlined in this SOW. 17. Some or ALL the services outlined in this SOW may be performed remotely. 18. Client will provide proper access as required for remote services. 19. Any solution passwords are the responsibility of the Client to maintain and update. Consultant does not keep them on file once the engagement has been completed. 20. It is the sole responsibility of Client to ensure that all critical and necessary data of Client is protected, backed-up and verified, considering that installations, testing, and verification of application environments and hardware can impact the Client's environment. This backup/restore should be made and verified prior to the project start date and the arrival of the Consultant Team. 21. Any professional services not outlined above are considered outside the scoped of this project. Professional Service Fees Orange County Government agrees to pay Consultant for the following professional services identified in this SOW, at the rate(s)indicated below: The following table describes the project milestones. When these milestones are completed and approved by the Customer, and invoice will be sent in the specified amount. Payments & Milestones % Amount Block of Hours for MSFT General Support(25 hours)—due at SOW signing 100% $5,000.00 Total $5,000.00 Travel expenses are not included in the above price.Any expenses incurred will be billed at actual costs with receipts provided. Travel Expenses Amount N/A N/A Any travel must be pre-approved in advance by the Customer. Expenses will adhere to the Carolina Solutions Group travel and expense policy(available upon request). Billing Terms Invoices will be sent upon completion of each milestone as detailed above in the `Payments & Milestones' section of this document. Payment terms are NET 30 days unless otherwise defined. Fees presented are exclusive of any applicable taxes. Confidential Page 3 of 4 02/10/2022 Orange County Government-SOW Client Initials: DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Orange County Government Microsoft Support Hours Quote 1155 Sz Version 01 Acknowledgement of SOW Invoices will be sent upon completion of each milestone as detailed above in the `Payments & Milestones' section of this document. Payment terms are NET 30 days unless otherwise defined. Fees presented are exclusive of any applicable taxes. Each of us agrees that the complete agreement between us about this transaction consists of this Statement of Work and the attached Terms and Conditions. Agreed to: Agreed to: Client Consultant By: By: Authorized by Signature Date Authorized by Signature Date Authorized Name Authorized Name (Print) (Print) Tracy A.Wetherington ORANGE COUNTY GOVERNMENT Carolina Solutions Group 300 West Tryon Street 4509 Chandler Drive N P.O. Box 8181 Hillsborough, NC 27278 Wilson, NC 27896 Confidential Page 4 of 4 02/10/2022 Orange County Government-SOW Client Initials: DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO Carolina Solutions Group 4509 Chandler Drive N Wilson, NC 27896-8418 DocuSign Envelope ID: E74D4E49-A21 E-49C4-B836-FBOD6B3OC6AO A�® CERTIFICATE OF LIABILITY INSURANCE 12/09/2o 1/YYYY) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: BIBERK PHONE 844-472-0967 FAX 203-654-3613 P.O. Box 113247 A/C No Ext: A/C No: Stamford, CT 06911 ADDRESS: customerservice@biBERK.com INSURERS AFFORDING COVERAGE NAIC# INSURERA: Berkshire Hathaway Direct Insurance Company 10391 INSURED INSURER B: Carolina Solutions Group INSURER C: 4509 Chandler Drive N INSURERD: Wilson, NC 27896 INSURERE: INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR WVD POLICY NUMBER MM/DD/YYYY MM/DD/YY COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ CLAIMS-MADE OCCUR DAMAGE PREMISEPREMISES Ea occurrence) $ MED EXP(Any one person) $ PERSONAL&ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ POLICY PRO ❑ LOC PRODUCTS-COMP/OPAGG $ OTHER: JECT $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ Ea accident ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTYDAMAGE $ AUTOS ONLY AUTOS ONLY Per accident $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ DED RETENTION$ $ WORKERS COMPENSATION PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE I I ER ANYPROPRIETOR/PARTNER/EXECUTIVE E.L.EACH ACCIDENT $ OFFICER/MEMBEREXCLUDED? ❑ NIA (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ Professional Liability (Errors & Per Occurrence/ $1,000,000/ A Omissions): Claims-Made N9PL394090 1z/io/zozi 1z/1o/zo22 Aggregate $1,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,maybe attached if more space is required) CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Carolina Solutions Group THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. 4509 Chandler Drive N Wilson, NC 27896-8418 AUTHORIZED REPRESENTATIVE ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD