HomeMy WebLinkAbout2020-641-E Emergency Svc-EMSAR stretcher maintenance agreementPage 1 of 3
Revised: October 16, 2020
PLM Equipment Services
212 Powell Dr., Unit 122
Raleigh, NC 27606
919-233-2231
Fax 919-233-3480
www.emsarncva.com
STRETCHER / STAIRCHAIR / POWERLOAD / PERFORMANCE LOAD
MAINTENANCE AGREEMENT
This agreement is by and between PLM Equipment Services, Inc d.b.a. Emsar (hereinafter
referred to as the "Company") and the "Customer" whose name and location of principal offices
are listed on Page 3 of this agreement.
1. Maintenance Coverage
The Company agrees to provide comprehensive preventive maintenance and repair
services on the equipment of the Customer. This equipment is not limited to FDA
Controlled Class II Medical Devices. The equipment can be Stryker EMS, and others.
2. Preventive Maintenance Service
2.1 Definition
Preventive Maintenance shall consist of those routine maintenance services which
are intended to keep the Equipment in proper operating condition in accordance
with the original approved manufacturer's recommendations.
2.2 Frequency
A scheduled preventive maintenance inspection shall be performed on each
stretcher, Power Load, Performance Load, and stair chair two (2) times per year.
2.3 Scope
During the inspection, the equipment will be hand washed, disinfected, lubricated
and inspected for damage or wear. Cleaning is limited to no more than 20 minutes
per unit.
2.4 Additional Repairs
If damage or wear is detected during the preventive maintenance inspection, it will
be noted on the Equipment Report and brought to the attention of the Customer.
Fastener rails are inspected and adjusted at no additional charge. New fastener
rails are available for installation at the time of service. Repairs to the fastener rail
system will be billed as additional labor and parts. Note: Repair service for the
stretchers and stair chairs includes parts and labor with exceptions noted in
Addendum 1.
2.5 Documentation
An Equipment Report shall be completed by the technician on each piece of
equipment serviced. This report shall document the Customer, serial number,
date, location of service, and identity of the service technician. It shall also specify
which parts were replaced or repaired. Repairs and evaluation are made in
accordance with proprietary and copyrighted Stryker technical manuals.
2.6 Lubrication
Stryker equipment is lubricated with factory approved lubricants.
2.7 Hardware
Only new genuine Stryker Parts are used in repairs. No used, modified or
homemade parts will be installed. All new original parts will have met FDA
approved testing standards. This practice will insure your equipment is not
modified. Your equipment will be treated as if there is an FDA Enforcement Group
on site.
and Attachment A.
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2.8 Labor
No subcontract labor will be used in the process of inspection, testing and repair of
Class II medical devices. All labor will be authorized by the device manufacturer as
factory trained and certified to be competent. All Employees are covered by
Workmen’s Compensation.
3. Repair Services
3.1 Definition
Repair Services shall consist of those services necessary to restore non-
operational, damaged, or worn equipment to safe operational status and which are
not included in the manufacturer's warranty or preventive maintenance agreement
(equipment which is included in the agreement is listed in Addendum 2 for Orange
Co. EMS and Addendum 3 for South Orange Co. EMS).
3.2 Initiation of Repairs
Repair Services may be initiated following a demand for service from the
Customer, or they may result from defects detected during a preventive
maintenance inspection. A demand repair performed on site will be charged at the
service rate of $90.00 per hour labor plus parts. Labor is billed in 15 minute
increments. Parts will be invoiced in accordance with the Company's published
price list. Additionally, for each cot in need of repair, a complete preventive
maintenance inspection must also be performed. If an unscheduled visit is called
for, there will be no travel charge if the repair can wait until technician is in the
area.
4. Other Specific Terms
4.1 Pre-Contract Inspection
Prior to Company's acceptance of the Equipment under this agreement, all
equipment will be subject to an inspection to determine working condition and
acceptability. If Company determines that the equipment is not in acceptable
working condition, the Company will provide the Customer with an estimate of the
cost of bringing the Equipment to acceptable working condition and necessary
repairs. Estimates provided to the Customer will be in accordance with the
Company's time and material rates in effect.
4.2 Non-Company Repair or Modification
Company shall not be obligated under this agreement to provide maintenance or
repair services on Equipment that is necessary as a result of service, repair or
replacement of parts, or attachments, or modification of the Equipment performed
by anyone other than an authorized Company technician.
4.3 Presentation of Equipment
Equipment should be provided at least every 30 minutes; otherwise, waiting time
will have to be billed as repair time. Customer will be billed for all units listed in
Addendum 2 and 3 , whether or not they are presented at time of visit. Additional
equipment presented for PMs that are not listed in Addendum 2 or 3 will be billed
at a comparable rate as those listed in Addendum 2 and 3.
4.4 Warranty
A ninety (90) day limited warranty shall apply to all workmanship and parts
replaced during the scheduled preventive maintenance and demand repairs.
Warranty shall be limited to the repair or replacement of the affected part at the
discretion of the Company. In no case shall the Company be liable for damage or
injury to persons or property, which may result from the use of products which
Customer repairs.
4.5 Training
The Customer is responsible for all training of its employees and users of the
Equipment in its safe and proper operation. Company may provide training
materials or assistance, if requested, but the sole responsibility for employee
training remains with the Customer.
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4.6 Insurance
The Company shall maintain insurance coverage for the duration of this contract as
follows:
a) EMSAR, Inc.
$3 million Comprehensive Coverage
b) PLM Equipment Services, Inc.
$2 million Comprehensive Coverage
4.7 Indemnity
The Customer shall indemnify and hold harmless against any claims, liability or
damages Company incurs as a result of:
a) The negligent operation or use of the Equipment by the
Customer, its employees or agents;
b) The failure by the Customer, its employees or agents to properly
maintain and repair the Equipment;
c) The failure of the Customer to have performed the service or
repair work recommended by the Company; or
d) The failure of the Customer to remove from operation Equipment
which needs to be repaired or serviced.
5. Payment of Maintenance Agreement
Payment of all invoices shall be made directly to the Company within the invoice
terms. The Company does not invoice for any work in advance, only upon
completion, including preventive maintenance.
6. Terms of Contract
The term of this contract is July 1, 2020 to June 30, 2021, unless sooner terminated
herein.
Accepted for Company:
Accepted for Customer:
PLM Equipment Services, Inc
212 Powell Dr., Suite 122
Raleigh, NC 27606
Phone: (919) 233-2231
Fax: (919) 233-3480
Email: pam.mims@emsarncva.com
Organization: Orange Co. EMS
Street Address: 510 Meadowland
City, State, Zip: Hillsborough, NC 27278
Phone Number: 919-968-2050
Email: amatthews@orangecountync.gov
By (signature):
_______________________________
By (signature):
_______________________________
Printed Name: Pamela L. Mims Printed Name:
________________________________
Title: President
Title:
________________________________
Date: 10/21//20 Date:
________________________________
DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6
County Manager
11/25/2020
Bonnie Hammersley
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PLM Equipment Services Inc.
212 Powell Dr, Suite 122
Raleigh, NC 27606
919-233-2231
Fax 919-233-3480
www.emsarncva.com
ADDENDUM # 1
The Gold Plan
“All Inclusive Agreement”
The “All Inclusive Plan” incorporates all of the foregoing standard preventive program plus all
labor and parts for one guaranteed price for two, three or four visits per year.
The program includes, but is not limited to the following:
Worn Wheel Bearing
Side Arm Pins with Knobs and Springs
Head End Release Handles
Foot End Release Handles
Lift Handles
Crutch Tips
Scuff Strips
Leg Return Springs
The Gold level also includes the five point equipment management program, consisting of:
Preventive Maintenance
Cleaning
Inspection
Lubrication
Equipment Tune-Up
Hardware Tightening
Alignment Adjustments
Equipment Evaluation
Reveals Needed Repairs
Detects Potential Problems
Usage Evaluation and Training
Reveals Improper Usage
EMSAR Equipment Report
Provides a Documented History of Preventive Maintenance
This service level includes the five-point maintenance program and all parts and repairs for a
price which will remain fixed for the duration of the service contract. The inclusive agreement also
provides, at no charge, for one emergency return trip. Any other emergency return trip will be
billed for travel, labor and parts. Abuse is not covered as described by the manufacturer.
Optional Accessories
Repairs will be made if possible (parts may not be available), but devices can not be
replaced under this agreement. Replacement is at owner expense. Consumables /
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accessories (StoNets, Canvas, IV Poles, Batteries, Oxygen bottle holder etc.) are not
repairable. They must be replaced at owner expense.
Stair Chair Exclusions
Cable Assembly, Belt Track and Accessories on Stair Chairs are not included in the all
inclusive agreement. Repairs will be made if possible (parts may not be available), but
devices can not be replaced under this agreement. Replacement is at owner expense.
Power Cot Exclusions
Electronic and Hydraulic Systems are not included in the all inclusive agreement.
Repairs will be made if possible (parts may not be available), but devices can not be
replaced under this agreement. Replacement is at owner expense.
Power Load / Performance Load Exclusions
Preventive maintenance for PowerLoads and Performance Loads does not include parts
and labor for any repairs that are required. Parts will be billed at list price and labor will
be billed at the rate of $90/hr.
Fastener Rail
Fastener Rail adjustment is included under this agreement, but not repairs or
replacement.
Scheduled Work Dates
Every effort will be made by the Company to arrange work dates which will be suitable to
the Customer. If postponement is required by the Customer, it must be requested 72
hours in advance or a charge of $150.00 will be levied to defray travel costs.
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Addendum 2
ORANGE COUNTY EMS
STRETCHER MAINTENANCE PLAN
2020/2021 GOLD ALL INCLUSIVE AGREEMENT
(Labor and Parts Included)
Two Scheduled Visits
MODEL SERIAL # AMOUNT
($)
Stryker 6506 140439047 510
Stryker 6506 140439048 510
Stryker 6506 140439049 510
Stryker 6506 140439050 510
Stryker 6506 140439051 510
Stryker 6506 140439052 510
Stryker 6506 140439053 510
Stryker 6506 140439054 510
Stryker 6506 150640633 510
Stryker 6506 160341101 510
Stryker 6506 180540598 510
Stryker 6506 180540599 510
Stryker 6506 1908003500345 400
Stryker 6506 1908003500585 400
Stryker 6506 1908003500470 400
Stryker 6506 1908003500586 400
Total = $7720.00
SCHEDULED MONTHS
November, 2020______
May, 2021
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ORANGE COUNTY EMS
STAIR CHAIR MAINTENANCE PLAN
2020/2021 GOLD ALL INCLUSIVE AGREEMENT
(Labor and Parts Included)
Two Scheduled Visits
MODEL SERIAL # AMOUNT ($)
Stryker 6252 070440393 160
Stryker 6252 100340536 160
Stryker 6252 100340537 160
Stryker 6252 100340538 160
Stryker 6252 100340539 160
Stryker 6252 100340540 160
Stryker 6252 100340541 160
Stryker 6252 100340542 160
Stryker 6252 100739577 160
Stryker 6252 100740560 160
Stryker 6252 100741130 160
Stryker 6252 100741138 160
Stryker 6252 101041377 160
Stryker 6252 111141173 160
Stryker 6252 120140979 160
Total = $2400.00
SCHEDULED MONTHS
November, 2020_
May, 2021
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ORANGE COUNTY EMS
POWER LOAD
2020/2021 BASIC MAINTENANCE PLAN
(Labor and Parts NOT Included)
Two Scheduled Visits
MODEL SERIAL # AMOUNT ($)
Stryker 6390 180539600 420
Stryker 6390 180539645 420
Stryker 6390 180541198 420
Stryker 6390 1907012400238 420
Stryker 6390 1907012400240 420
Stryker 6390 1908012400014 420
Stryker 6390 1908012400102 420
Total = $2940.00
SCHEDULED MONTHS
November, 2020
May, 2021
ORANGE COUNTY EMS
PERFORMANCE LOAD
2020/2021 BASIC MAINTENANCE PLAN
(Labor and Parts Not Included)
Two Scheduled Visits
MODEL SERIAL # AMOUNT ($)
Stryker 6392 2018000800199 50
Stryker 6392 2018000800228 50
Stryker 6392 2018000800230 50
Stryker 6392 2018000800226 50
Stryker 6392 2018000800229 50
Total = $250.00
SCHEDULED MONTHS
November, 2020
May, 2021
GRAND TOTAL ORANGE CO EMS = $13,310.00
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Addendum 3
SOUTH ORANGE COUNTY EMS
STRETCHER AND STAIR CHAIR
2020/2021 GOLD ALL INCLUSIVE AGREEMENT
(Labor and Parts Included)
Two Scheduled Visit
MODEL SERIAL # AMOUNT ($)
Stryker 6506 180640779 510
Stryker 6252 150539735 160
Total = $670
SCHEDULED MONTHS
November, 2020_
May, 2021
SOUTH ORANGE COUNTY EMS
PERFORMANCE LOAD
2020/2021 BASIC MAINTENANCE PLAN
(Labor and Parts Not Included)
Two Scheduled Visits
MODEL SERIAL # AMOUNT ($)
Stryker 6392 2018001000233 50
Total = $50
SCHEDULED MONTHS
November, 2020_
May, 2021
GRAND TOTAL SOUTH ORANGE CO EMS= $720.00
DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6
Attachment A
1
Addendum
Rev. 11/20
ADDENDUM TO PLM EQUIPMENT SERVICES, INC D.B.A. EMSAR
STRETCHER/POWERLOAD/PERFORMANCE MAINTENANCE
LOAD AGREEMENT
This Customer Addendum, together with the applicable cover agreement, modifies the PLM
Equipment Services, Inc. d.b.a. Emsar Stretcher/Stairchair/Powerload/Performance Load
Maintenance Agreement (“Agreement”) between Emsar (“Contractor”) and Orange County
(“Customer”). The Customer Addendum takes precedence over all other conflicting terms and
conditions of the Agreement. This Addendum supersedes and modifies the attached Agreement.
This Addendum is attached to the Agreement is hereby incorporated by reference into that
Agreement as if had been set out therein.
1. Modify Section 4.7. by adding the following italicized language.
The Customer shall indemnify and hold harmless “to the maximum extent permitted by
North Carolina law” any claims, liability or damages Company incurs as a result
of:
At the end of Section 4.7 adding: No section of the Agreement is intended to
create a waiver of Customer’s rights or privileges as a sovereign entity.
2. Amending the Agreement to add the following sections to the Agreement:
7. Provider shall at all times remain in compliance with all applicable local, state,
and federal laws, rules, and regulations including but not limited to all state and
federal anti-discrimination laws, policies, rules, and regulations and the Orange
County Anti-Discrimination Policy. Any violation of this requirement is a
breach of this Agreement and County may immediately terminate this Agreement
without further obligation on the part of the County. This paragraph is not
intended to limit and does not limit the definition of breach to discrimination. By
executing this Agreement Provider affirms that Provider is and shall remain in
compliance with Article 2 of Chapter 64 of the North Carolina General Statutes.
By executing this Agreement Provider certifies that Provider has not been
identified, and has not utilized the services of any agent or subcontractor, on the
list created by the State Treasurer pursuant to G.S. 147-86.58.
8. Dispute Resolution: Any and all suits or actions to enforce, interpret, or seek
damages with respect to any provision of, or the performance or non-
performance of, this Agreement shall be brought in the General Court of Justice
of North Carolina sitting in Orange County, North Carolina. It is agreed by the
parties that no other court shall have jurisdiction or venue with respect to such
suits or actions. Binding arbitration may not be initiated by either Party,
however, the Parties may agree to nonbinding mediation of any dispute prior to
the bringing of such suit or action.
9. Non Appropriation: Provider acknowledges that County is a governmental entity,
and the validity of this Agreement is based upon the availability of public
funding under the authority of its statutory mandate. In the event that public
funds are unavailable and not appropriated for the performance of County’s
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Attachment A
2
Addendum
Rev. 11/20
obligations under this Agreement, then this Agreement shall automatically expire
without penalty to County immediately upon written notice to Provider of the
unavailability and non-appropriation of public funds.
10. Signatures: This Agreement together with any amendments or modifications may
be executed electronically. All electronic signatures affixed hereto evidence the
intent of the Parties to comply with Article 11A and Article 40 of North Carolina
General Statute Chapter 66.
For Contractor: For Customer:
_______________________________ ________________________________
Pam Mims Bonnie Hammersley, County Manager
DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6
Attachment A
3
Addendum
Rev. 11/20
ORANGE COUNTY—DEPARTMENT USE ONLY
________________________________________________________________________
Party/Vendor Name: PLM Equipment Services Party/Vendor Contact Person: Pam Mims Contact
Phone: 919- 233-2231 Party/Vendor Address: 212 Powell Dr Suite 122 City Raleigh State: NC
Zip: 27606 Department: Emergency Services Amount: $14,030,00 Purpose: Maintenance for
EMS Stretchers Budget Code(s): 10757520-571000 Vendor # (N/A if new vendor)
Vendor is a BOCC consultant? Yes No Contract Type: (Check one) New Renewal
Amendment Effective Date July 1, 2020 Approved by Board Yes No Agenda Date:
This agreement is approved as to technical form and content and I as Department Director affirmatively
state work on this project has not been initiated prior to execution of the agreement:
Department Director’s Signature ________________________________________ Date: ________
Agreements for emergency services or repair are not subject to the above affirmation. If services related to
this agreement have already begun or been completed please briefly describe the nature of the emergency
condition that was addressed:
Information Technologies
(Applicable only to hardware/software purchases or related services) This agreement has been reviewed
and is approved as to information technology content and specifications:
Office of the Chief Information Officer___________________________________ Date: ________
Risk Management
This agreement is approved for sufficiency of insurance standards, specifications, and requirements:
Office of the Risk Management Officer___________________________________ Date: _________
Financial Services
This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal
Control Act:
Office of the Chief Financial Officer ____________________________________ Date: _________
Legal Services
This agreement is approved as to legal form and sufficiency:
Office of the County Attorney __________________________________________Date: ________
Clerk to the Board
Received for record retention:
All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov
The following signature block is for hard copies only and is not required for Docusign contracts:
DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6
11/19/2020
11/23/2020
11/25/2020
Attachment A
4
Addendum
Rev. 11/20
Office of the Clerk to the Board __________________________________________Date:_________
DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6