HomeMy WebLinkAbout2021-408-E-Human Rights-Lien Thi Hong Nguyen-Vietnamese Interpretation1
Revised 07/21
ORANGE COUNTY
COUNTYWIDE INTERPRETER CONTRACT
NORTH CAROLINA
THIS AGREEMENT, made and entered into this 24 day of June, 2021, (“Effective Date”) by and
between Orange County, North Carolina, a body politic and corporate organized under the laws of the State of
North Carolina, (the "County"), and Lien Thi Hong Nguyen (the "Provider");
W I T N E S S E T H:
For the purpose and subject to the following terms and conditions hereinafter set forth, the County
hereby contracts for the services of the Provider, and the Provider agrees to provide the following Interpretation
Services (hereinafter referred to as “Services”) to the County in accordance with the terms of this Agreement,
time being of the essence.
1. Contract. This Contract consists of this document and additional documents checked below:
a. For Health Department:
i. Health Department Additional Terms and Conditions
ii. Business Associates Agreement
iii. Condition of Contract Statement
b. For Department of Social Services:
i. The General Terms and Conditions (Attachment A);
ii. The Scope of Work, description of services, and rate (Attachment B);
iii. Federal Certification Regarding Drug-Free Workplace (Attachment C);
iv. Conflict of Interest (Attachment D);
v. No Overdue Taxes (Attachment E);
vi. Outcomes and Reporting (Attachment N)
These documents constitute the entire agreement between the Parties and supersede all prior oral or written
statements or agreements.
2. Provider’s Responsibilities:
a. The Provider shall be qualified to interpret between English and Vietnamese with the client
and County staff. Interpretation services may be provided using the following means: In -
person, Telephone or other audio, Video
b. Professional Conduct. The Provider shall adhere to the standards of professional conduct of
an interpreter while conducting the services to include the following:
i. The Provider shall relate to all County clients and staff in a respectful and professional
manner.
ii. The Provider will interpret the information being shared between client/family and
staff as clearly as possible, without additional personal comments or biases on the
topic being discussed.
iii. The provider when providing interpretation services will interpret the information as
clearly as possible without changing the meaning and the intent of the conversation.
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iv. The Provider will interpret the information to the best of his/her ability.
v. When providing interpretation services over telephone or video, the Provider shall
ensure they are in a private space in order to allow those using the telephone or video
services to hear and/or see without interference and to prevent any non-participants
from hearing and/or seeing the telephone call or video.
c. Client Confidentiality.
i. The Provider acknowledges that she/he may have access to information that is
confidential and provided by state and federal laws and agrees to comply with all
privacy policies, regulations, and laws as well as the Health Insurance Portability and
Accountability Act (HIPAA) of 1996 (P.L.104-191).
ii. The Provider agrees to protect confidential information (e.g., client name,
appointment type, telephone number, health information) that he/she may receive in
doing business with County. The Provider should ensure proper, safe storage and
protection of client information during use, and shredding/deletion of such
information when it is no longer necessary for business purposes.
iii. Breaches of client confidentiality will result in automatic termination of this
Agreement.
d. Scope of Services.
i. Procedures and Guidelines Upon Acceptance of an Interpretation Assignment:
1. The Provider agrees to give at least 24 hour notice if he/she is unable to
participate in a scheduled client contact.
2. The Provider will be expected to make confirmation phone calls to clients in
advance of an assigned appointment, when feasible, and when the Provider is
provided the information by County staff. The Provider should notify County
staff as soon as possible if the client has told the Provider that he/she will not
be able to make the appointment and/or if he/she needs to reschedule. These
confirmation calls will not be paid for separately, but are considered part of
the service when the Provider accepts an assignment for an appointment.
3. The Provider shall not have contact with County clients without County staff
being present, unless specifically asked by staff to call clients to confirm or
schedule appointments. It is not acceptable for the Provider to give out his/her
home telephone number or cell phone number for later contact between the
family and Provider.
3. County’s Responsibilities. County’s obligations under this Agreement are contingent upon
Provider passing an assessment with Telelanguage. County will compensate Provider as provided
in subsection 4 for interpretation services at the rate prescribed. Per hour reimbursement will
begin at the time the Provider meets with County staff for the appointment and ends at the time
the staff and interpreter contact is completed. There will be a minimum of one (1) hour of service
for an appointment. County will reimburse the Provider for one (1) hours of interpretation service
in the event of a same day cancelled appointment. That includes appointments for clients who do
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not show up for an appointment, and for those who cancel an appointment with less than 24 hour
notice.
4. Payment for Services: The County agrees to pay at the rates specified for Services satisfactorily
performed in accord with this Agreement.
a. Compensation. Compensation for Services shall include all compensation due the Provider from
the County for all Basic Services provided under this Agreement as specified below.
i) Basic Services. The amount to be paid by the County shall not exceed For Thousand Nine
Hundred Ninety Nine Dollars ($4,999), to be paid at a rate of $40/hour for Interpretation
Services. Audio file services shall be paid at a rate of $_40.00___ per/hour with written
translation of the script and at a rate of $_40.00__ per/hour without written translation of the
script. Video file services shall be paid at a rate of $__40.00__ per/hour with written translation
of the script and at a rate of $_40.00__ per/hour without written translation of the script. Payment
shall be made within thirty (30) days of an invoice properly submitted to County. Should
Provider fail to perform its duties under the terms of this Agreement, County may, without fault
or penalty, withhold any payment associated with the work to be performed until such time as
said work is completed.
ii) The Provider shall complete and submit the County Invoice for Payment of Interpretation
Services form to County staff at the time the service is rendered. County staff will verify the
information, sign and forward the form for payment of services. Any additional charges not
specified herein, must be mutually agreed to in advance by County and Provider and documented
in writing with a letter signed by authorized representatives for County and Provider and, subject
to budgeted funds.
b. For interpretation services:
i) The Provider will record the start and finish time worked to the minute. After the first hour of
service, payment will be calculated and paid per minute.
ii) The Provider shall submit one invoice per client, unless there is a block of appointments without
interruption. Without interruption means that there were no cancelled appointments and no lunch
hour included. This is appropriate for a group of clients who are served for the same type of
appointment, at the same location. For question, contact the departmental contact.
iii) In the event of a cancelled appointment, the Provider is required to stay until relieved of duty by
the individual in charge. County staff may require other interpreter-related services in place of
the scheduled appointment. As stated above, the Provider may submit an invoice in the event of
a broken appointment (with less than 24 hour notice).
iv) If the Provider is assisting County staff with a large volume of phone calls outside of a scheduled
appointment time, the Provider should complete a Call Log to submit along with an invoice
describing the services performed. This type of service is paid by the minute, without a one hour
minute requirement for payment.
v) In the case of an unexpected closing or delayed opening (e.g., inclement weather) of the County
Offices when providing interpretation services, the Provider shall not be paid for missed
appointments. When in doubt, the Provider can call 732-8181 to see if county offices are open
or are on a delayed schedule. When possible, the Provider is also asked to help call his/her
scheduled clients to inform them of the delay or closing.
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5. Term. The term of this Agreement shall begin June 24, 2021 and extend to June 30, 2022, unless
sooner terminated in accordance with Section 13, Termination, of this Agreement.
6. Errors and Omissions. Provider represents and agrees that Provider is qualified to perform and fully
capable of performing and providing the services required or necessary under this Agreement in a fully
competent, professional and timely manner to the satisfaction of the County. Provider shall be
responsible for all errors or omissions, in the performance of the Agreement. Provider shall correct
any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to
the County.
7. Additional Terms and Conditions. The County may have additional terms and condition that shall be
provided as attachment 1, and shall be attached and are hereby incorporated by reference.
8. Precedence Among Contract Documents: In the event of a conflict between or among the terms of the
Contract Documents, the terms in the Contract Document with the highest relative precedence shall
prevail. The order of precedence shall be the order of documents as listed in Paragraph 1, above, with
this contract document having the highest precedence then the first listed document and the last-listed
document having the lowest precedence. If there are multiple Contract Amendments, the most recent
amendment shall have the highest precedence and the oldest amendment shall have the lowest
precedence.
9. Non–waiver: Failure by County at any time to require the performance by Provider of any of the
provisions hereof shall in no way waive or affect the County's right hereunder to enforce the same, nor
shall any waiver by the County of any breach be held to be a waiver of any succeeding breach or a
waiver of this Non-Waiver Clause.
10. Independent Contractor: The Provider shall operate as an independent Provider, and the County shall
not be responsible for any of the Provider’s acts or omissions. The Provider shall not be treated as an
employee with respect to the Services performed hereunder for federal or state tax, unemployment or
workers' compensation purposes. The Provider understands that neither federal, nor state, nor shall
payroll tax of any kind be withheld or paid by the County on behalf of the Provider or the employees
of the Provider.
11. Insurance: Provider shall obtain, at its sole expense, Professional Liability or Errors and Omissions
Insurance, and any additional insurance as may be required by County’s Risk Manager as such
insurance requirements are described in the Orange County Risk Transfer Policy and Orange County
Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and
may be viewed at
http://www.orangecountync.gov/departments/purchasing_division/contracts.php). If County’s
Risk Manager determines additional insurance coverage is required such additional insurance shall
consist of (if no additional insurance required mark N/A as being not applicable). Provider
shall not commence work until such insurance is in effect and certification thereof has been received
by the County’s Risk Manager
12. Indemnity: The Provider agrees to defend, indemnify, and hold harmless Orange County from all
losses, liabilities, claims, demands, suits, costs, damages or expenses (including reasonable attorney's
fees) arising from bodily injury, including death, to any person or persons or damage to or destruction
of any property caused in whole or in part by any negligent or intentional act or omission on the part
of the Provider.
13. Termination: This Agreement may be terminated at any time by mutual written agreement of the
parties or by the County upon written notice to the Provider. Notwithstanding the foregoing, this
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Agreement shall automatically terminate without penalty to the County in the event Provider does not
pass the Telelanguage assessment.
14. Entire Agreement and Signatures: The parties have read this Agreement and agree to be bound by all
of its terms, and further agree that it constitutes the complete and exclusive statement of the Agreement
between the parties unless and until modified in writing and signed by the parties. This Agreement
together with any amendments or modifications may be executed electronically. All electronic
signatures affixed hereto evidence the intent of the Parties to comply with Article 11A and Article 40
of North Carolina General Statute Chapter 66.
15. Governing Law. Both parties agree that this Agreement shall be governed by the laws of the State of
North Carolina. By executing this Agreement Provider affirms Provider is in compliance with Article
2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies
that Provider has not been identified, and has not utilized the services of any agent or subcontractor,
on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement
Provider certifies that Provider has not been identified, and has not utilized the services of any agent
or subcontractor identified on the list created by the State Treasurer pursuant to G.S. 147-86.81.
16. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state,
and federal laws, rules, and regulations including but not limited to all state and federal non-
discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy
and Orange County Living Wage Policy (each policy is incorporated herein by reference and may be
viewed at http://www.orangecountync.gov/departments/purchasing_division/contracts.php.) Any
violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County
may immediately terminate this Agreement without further obligation on the part of the County. This
paragraph is not intended to limit and does not limit the definition of breach to discrimination.
17. Dispute Resolution: Any and all suits or actions to enforce, interpret, or seek damages with respect to
any provision of, or the performance or non-performance of, this Agreement shall be brought in the
General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by
the parties that no other court shall have jurisdiction or venue with respect to such suits or actions.
Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding
mediation of any dispute prior to the bringing of such suit or action.
18. Non Appropriation: Provider acknowledges that County is a governmental entity, and the validity of
this Agreement is based upon the availability of public funding under the authority of its statutory
mandate.
In the event that public funds are unavailable or not appropriated for the performance of County’s
obligations under this Agreement, then this Agreement shall automatically expire without penalty to
County immediately upon written notice to Provider of the unavailability or non-appropriation of
public funds. It is expressly agreed that County shall not activate this non-appropriation provision for
its convenience or to circumvent the requirements of this Agreement.
In the event of a change in the County’s statutory authority, mandate or mandated functions, by state
or federal legislative or regulatory action, which adversely affects County’s authority to continue its
obligations under this Agreement, then this Agreement shall automatically terminate without penalty
to County upon written notice to Provider of such limitation or change in County’s legal authority.
[SIGNATURES ON FOLLOWING PAGES]
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IN WITNESS WHEREOF, Orange County and the Provider have signed this Agreement, effective
as of the day first written above.
ORANGE COUNTY PROVIDER: Lien Thi Hong Nguyen
By: _________________________ By: _________________________
Bonnie Hammersley,County Manager Title: ________________________
300 W. Tryon St. 101 Windwick Ct.
P.O. Box 8181 Cary, NC 27518
Hillsborough, NC 27278
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Interpreter
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Orange County Health Department (hereinafter referred to as “OCHD”)
Additional Terms and Conditions
These are additional terms and conditions to the Agreement between Orange County and the
(PROVIDER) to the Countywide Interpreter Translator Contract. The additional terms and
conditions shall supersede any terms in the original contract and are hereby incorporated as follows:
Add to Section 2. b.
v. The Provider will follow the National Code of Ethics and Standards of
Practice outlined by the National Council on Interpreting in Health Care
which can be found at www.ncihc.org and is hereby incorporated by
reference.
vi. The Provider is required to sign the OCHD Conditions of Contract
Statement containing the confidentiality, Title X and public health
activities in emergency situations information which is hereby
incorporated by reference.
Add to Section 2.d.i.3 the following sentence:
The Provider should generally instruct clients to call the Health
Department front desk staff or the Spanish voicemail line at 644-3350
(when language appropriate) to schedule an appointment or to inquire
about services.
Add Section 2.e.
e. Medical Documentation. Prior to beginning work, the Provider is required to:
i. Provide proof of immunity to varicella, measles, mumps and rubella. Proof
of immunity must be one of the following: medical records diagnosing the
disease, laboratory records confirming the disease, laboratory records
documenting positive disease titers, or medical records documenting receipt
of 2 doses of each vaccine. (Exception: If the Provider has documentation of
only one dose of vaccine, the Provider must provide documentation of a
second dose within 60 days of the first day of contract work.)
ii. Provide proof of a TB screening and results to OCHD. The screening can be
one of the following:
1. Receipt of a TB skin test (TST) if the Provider has no history of TB
infection/disease or of a positive TST (Note: If the Provider has not
had an additional TST within the previous 12 months, a second TST
will be required one week after the first to establish an accurate
baseline.)
2. Completion of a TB Screening Form by a medical provider if the
Provider has a history of TB disease or of having a positive TST.
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iii. Provide proof of current influenza (flu) vaccine, and other emerging vaccines
as required by the Orange County Health Department.
iv. Unless otherwise provided, proof of immunization must take the form of one
of the following: Provider's immunization record or medical record signed by
a representative of the Provider's healthcare practice. In either case both the
Provider's name and the date of immunization must be present. Only vaccines
approved by the Centers for Disease Control and Prevention
(www.cdc.gov/flu/protect/vaccine/vaccines.htm) will be accepted. The
provider is responsible for the costs associated with acquiring the vaccination.
v. The immunization requirements listed in this subsection are waived for
Interpreters working remotely (e.g., telehealth appointments) or interpreting
at a public event. All other OCHD interpretation assignments require proof of
immunization
Add Section 2.f.
f. If interpreting for a video or phone telehealth appointment, the Interpreter shall be in a
private, separate room where others cannot hear or see the conversations between the
Interpreter and client.
Replace Section 3 with the following paragraph:
3. County’s Responsibilities. Exception: “Family” Refugee Health Assessment
(communicable disease and/or physical exam) appointments with 3 or more family
members will only be reimbursed for a total of two (2) hours in the case of same day
cancelled appointments. OCHD will not reimburse the Provider if an appointment is
cancelled with more than 24 hour notice.
Replace Section 4.b.iii the following paragraph:
iii. In the event of a cancelled appointment, the Provider is required to stay until
relieved of duty by the nurse supervisor or the individual in charge of clinical
operations. OCHD staff may require other interpreter-related services in
place of the scheduled appointment. As stated above, the Provider may
submit an invoice in the event of a broken appointment (with less than 24
hour notice).
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ORANGE COUNTY—DEPARTMENT USE ONLY
______________________________________________________________________________
Party/Vendor Name: Lien Thi Hong Nguyen Party/Vendor Contact Person: Same Contact Phone: 919-244-3651
Party/Vendor Address: 101 Windwick Ct. City Cary State: NC Zip: 27518 Department: HR&R Amount: $4,999.99
Purpose: Vietnamese Interpretation Budget Code(s): There is no code in this document because each Department pays
for expenses out of their budget as services are utilized Vendor # 67183 (N/A if new vendor) Vendor is a BOCC
consultant? Yes No Contract Type: (Check one) New Renewal Amendment Effective Date 6/24/2021
Approved by Board Yes No Agenda Date: --- For Section XIV. c. contracts only, Approved by Board
in Current FY Budget Yes No
This agreement is approved as to technical form and content and I as Department Director affirmatively state work on
this project has not been initiated prior to execution of the agreement:
Department Director’s Signature ________________________________________ Date: ________
Agreements for emergency services or repair are not subject to the above affirmation. If services related to this
agreement have already begun or been completed please briefly describe the nature of the emergency condition that was
addressed: Social Services had an emergency need for a Vietnamese interpreter before we could get the contract in
place
Information Technologies
(Applicable only to hardware/software purchases or related services) This agreement has been reviewed and is
approved as to information technology content and specifications:
Office of the Chief Information Officer___________________________________ Date: ________
Risk Management
This agreement is approved for sufficiency of insurance standards, specifications, and requirements:
Office of the Risk Management Officer___________________________________ Date: _________
Financial Services
This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act:
Office of the Chief Financial Officer ____________________________________ Date: _________
Legal Services
This agreement is approved as to legal form and sufficiency:
Office of the County Attorney __________________________________________Date: ________
Clerk to the Board
Received for record retention:
All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov
The following signature block is for hard copies only and is not required for Docusign contracts:
Office of the Clerk to the Board __________________________________________Date:_________
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Contract-Scope of Work (06/04) Page 1of 2
ATTACHMENT B
SCOPE OF WORK
Orange County Department of Social Services
Federal Tax Id. or SSN
Contract # ___________________
A. CONTRACTOR INFORMATION
1. Contractor Agency Name: _____________________________
2. If different from Contract Administrator Information in General Contract:
Address
__________ ______
Telephone Number: _ Fax Number: Email:
3. Name of Program (s): Interpreting Services
4. Status: ( ) Public ( ) Private, Not for Profit ( X ) Private, For Profit
5. Contractor's Financial Reporting Year June 24, 2021 through June 30, 2022
B. Explanation of Services to be provided and to whom (include SIS Service Code):
_____________________________
C. Rate per unit of Service (define the unit):
1. If Standard Fixed Rate, Maximum Allowable, (See Rates for Services Chart)
___________________ __________________________________
2. Negotiated County Rate.
$40.00/hour – Interpretation Audio file services shall be paid at the rate of $ 40.00
per/hour with written translation of the script and at the a rate of $ 40.00 per/hour without
written translation of the script. Video file services shall be paid at a rate of $ 40.00
per/hour with written translation of the script and a rate of $ 40.00 per hour without
written translation of the script.
D. Number of units to be provided:
E. Details of Billing process and Time Frames; The County will reimburse the Contractor
for services described in this contract up to the budgetary limits of the contract allotment.
The County will reimburse the Contractor at a rate of $40.00/hour for approved services
provided and travel at the county rate. For reimbursement, the Contractor must submit the
Orange County Department of Social Services Invoice for Payment of Interpreting
Services form to the County staff at the time services are rendered. County staff will
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Contract-Scope of Work (06/04) Page 2of 2
verify the information, sign the form, and forward the form to the designated County
Administrator. The County will reimburse the Contractor monthly upon receipt of a
complete and correctly filed report.
Per hour reimbursement will begin at the time the Contractor meets with County staff for
the appointment and ends when the County staff and Contractor contact is completed.
There will be a minimum of 1 hour of service for an appointment. Mileage
reimbursement will be for round trip from the Contractor’s home or work site to the
prearranged appointment site.
F. Area to be served/Delivery site(s): __Orange County
____________________________________ ________________________
(Signature of County Authorized Person) (Signature of Contractor)
_ ________________________
(Date Submitted) (Date Submitted)
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Federal Certification - Drug-Free Workplace (06/04) Page 1 of 2
ATTACHMENT C
CERTIFICATION REGARDING DRUG-FREE WORKPLACE REQUIREMENTS
Orange County Department of Social Services I. By execution of this Agreement the Contractor certifies that it will provide a drug-free workplace by:
A. Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the Contractor’s workplace and specifying the actions that will be taken against employees for violation of such prohibition; B. Establishing a drug-free awareness program to inform employees about: (1) The dangers of drug abuse in the workplace; (2) The Contractor’s policy of maintaining a drug-free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance programs; and (4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace;
C. Making it a requirement that each employee be engaged in the performance of the agreement be given a copy of the statement required by paragraph (A); D. Notifying the employee in the statement required by paragraph (A) that, as a condition of employment under the agreement, the employee will: (1) Abide by the terms of the statement; and (2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction;
E. Notifying the County within ten days after receiving notice under subparagraph (D)(2) from an employee or otherwise receiving actual notice of such conviction; F. Taking one of the following actions, within 30 days of receiving notice under subparagraph (D)(2), with respect to any employee who is so convicted: (1) Taking appropriate personnel action against such an employee, up to and including termination; or (2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; and
Making a good faith effort to continue to maintain a drug-free workplace through implementation
of paragraphs (A), (B), (C), (D), (E), and (F).
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II. The site(s) for the performance of work done in connection with the specific agreement are listed below:
1. __________ 113 Mayo Street______________________ (Street address)
___________Hillsborough, Orange, NC, 27278 ____________ (City, county, state, zip code)
2. _____________2501 Homestead Road____________________ (Street address)
___________Chapel Hill, Orange, NC, 27516______________ (City, county, state, zip code) Contractor will inform the County of any additional sites for performance of work under this agreement. False certification or violation of the certification shall be grounds for suspension of payment, suspension or termination of grants, or government-wide Federal suspension or debarment (Section 4 CFR Part 85, Section 85.615 and 86.620).
_________________________________ __________________________________
Signature Title
_________________________________ __________________________________
Agency/Organization Date
(Certification signature should be same as Contract signature.)
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Interpreter
Conflict of Interest Policy (06/04) Page 1 of 1
ATTACHMENT D
CONFLICT OF INTEREST POLICY
Orange County Department of Social Services
Conflict of Interest Defined:
A conflict of interest is defined as an actual or perceived interest by a (Contractor/staff
member/Board member) in an action that results in, or has the appearance of resulting in,
personal, organizational, or professional gain. A conflict of interest occurs when an
employee/Contractor/Board member has a direct or fiduciary interest in another
relationship. A conflict of interest could include:
Ownership with a member of the Board of Directors/Trustees or an employee
where one or the other has supervisory authority over the other or with a client
who receives services.
Employment of or by a member of the Board of Directors/Trustees or an
employee where one or the other has supervisory authority over the other or
with a client who receives services.
Contractual relationship with a member of the Board of Directors/Trustees or
an employee where one or the other has supervisory authority over the other or
with a client who receives services.
Creditor or debtor to a member of the Board of Directors/Trustees or an
employee where one or the other has supervisory authority over the other or
with a client who receives services.
Consultative or consumer relationship with a member of the Board of
Directors/Trustees or an employee where one or the other has supervisory
authority over the other or with a client who receives services.
The definition of conflict of interest includes any bias or the appearance of bias in a
decision-making process that would reflect a dual role played by a member of the
organization or group. An example, for instance, might involve a person who is an
employee and a Board member, or a person who is an employee and who hires
family members as consultants.
Employee/Contractor/Board Member Responsibilities:
It is in the interest of the organization, individual staff, and Board members to strengthen
trust and confidence in each other, to expedite resolution of problems, to mitigate the
effect and to minimize organizational and individual stress that can be caused by a
conflict of interest.
Employees are to avoid any conflict of interest, even the appearance of a conflict of
interest. This organization serves the community as a whole rather than only serving a
special interest group. The appearance of a conflict of interest can cause embarrassment
to the organization and jeopardize the credibility of the organization. Any conflict of
interest, potential conflict of interest, or the appearance of a conflict of interest is to be
reported to your supervisor immediately. Employees are to maintain independence and
objectivity with clients, the community, and organization. Employees are called to
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