Loading...
HomeMy WebLinkAbout2021-372-Health-Club Nova Community-Outside agency funding Club Nova Orange County Outside Agency Performance Agreement Revised 7/2018 Page 1 of 9 OUTSIDE AGENCY PERFORMANCE AGREEMENT THIS AGREEMENT, made and entered into the first day of July 2020, (“Effective Date”) by and between the County of Orange, a political subdivision of the State of North Carolina, Post Office Box 8181, Hillsborough, North Carolina, 27278, ("County") and Club Nova Community, Inc., a not-for-profit corporation, located at 103 D. West Main Street, Carrboro, North Carolina 27510 (“Provider”). WITNESSETH: WHEREAS, it is in the interests of the County that said program be assisted by the County and thereby enhance its availability to residents of the County, and said program addresses an important community human services need, as identified by the Board of Commissioners. NOW, THEREFORE, in consideration of the above and the mutual covenants and conditions hereafter set forth, the County and «Agencys_Name» agree as follows: 1. Term of the Agreement. The term of this Agreement shall be a program year beginning July 1, 2020 to June 30, 2021. 2. Scope of Services. a. Provider will provide services, as outlined in the attached Outside Agency Funding Application and any amendments or revision thereto which is attached as Exhibit “A” and incorporated by reference, to the residents of Orange County. The Scope of Services and the Program Budget may be different from the original application based on County appropriation; however, any revisions or amendments to this Agreement must be approved in writing by the County and attached to this Agreement as Exhibit B. b. The Provider shall be solely responsible for the means, methods, techniques, sequence, safety program and procedures necessary to properly and fully complete the work set forth in the Scope of Services. 3. Funding. a. The County agrees to appropriate for the provision of services described in Exhibit A, Scope of Services and more particularly described in the Revised Program Budget, the maximum sum of $19,813. b. All funds appropriated shall be used for purposes described in Exhibit A. Any funds not used for the purposes stated shall be returned to the County. Any changes in the use of funds must be authorized in writing by the County prior to any expenditure of the funds by the Provider. If the funds are expended not in accordance with the Scope of Services, at the discretion of the County the Provider may be required to repay the funds to the County. c. The Provider shall be paid in four equal installments in the amount of $4,953.25. The first payment is contingent upon receipt of the agency’s performance agreement; the remaining payments are contingent upon receipt of the request for reimbursement and related supporting documentation. d. The County’s obligation to make the quarterly payments is contingent upon receipt of Progress Reports, which show satisfactory progress toward completion of performance measures and an accounting of expenditures as detailed in the attached Scope of Services. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Orange County Outside Agency Performance Agreement Page 2 of 9 Rev. 1/21 e. Once Provider has satisfied its obligations as provided in (d) payment will be made 21 days after receipt of the Progress Report and Request for Reimbursement or 21 days after due date of Progress Report whichever is later. f. The County is not obligated to provide any other support to Provider in this or in succeeding fiscal years. 4. Agency Reporting. a. Provider will provide Orange County a Progress Report that includes a fiscal report and updates on performance measures as outlined in the Scope of Services. Progress Report dates are: July 1 – December 31; January 1 – March 31 and April 1 - June 30. Reports are due on January 10, April 10, and July 10 of the program fiscal year. b. Provider agrees to allow the County to inspect its financial books and records, which document costs of those services, upon reasonable notice during normal working hours. 5. Termination. a. In the event of any of the circumstances set forth below (hereinafter referred to as “default”), the County may immediately terminate this Agreement, in whole or in part, and from time to time. Notice of termination must be in writing, state the reason or reasons for the termination, and specify the effective date of the termination: i. In the event that Provider shall cease to exist as an organization or shall enter bankruptcy proceedings, be declared insolvent, or liquidate all or substantially all of its assets, or significantly reduce its services or accessibility to Orange County residents during the term of this Agreement; or ii. In the event that Provider shall fail to render a satisfactory accounting as provided section 4 above, the County may terminate this Agreement and Provider shall return all payments already made to it by the County for services which have not been provided or for which no satisfactory accounting has been rendered; or iii. In the event of any fraudulent representation by the Provider in an invoice or other verification required to obtain payment under this Agreement or other dishonesty on a material matter relating to the performance of services under this Agreement. iv. Nonperformance, incomplete service or performance, or failure to satisfactorily perform any part of the work identified in the Scope of Services or to comply with any provision of this Agreement, as determined by the County in its sole discretion. v. Failure to adhere to the terms of applicable county, state or federal laws, regulations, or stated public policy. b. In the event of default by the Provider, the county may elect to terminate this Agreement, in whole or in part and/or require the Provider to repay the funds within ten (10) business days from written notice of default. The County may (but shall not be required to) grant the Provider an opportunity to cure the default without termination of this Agreement. This clause shall not be interpreted to limit the County’s remedies in law or in equity. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Orange County Outside Agency Performance Agreement Page 3 of 9 Rev. 1/21 c. Notwithstanding the foregoing, either party may terminate the agreement at any time without penalty; provided that written notice of such termination is furnished to the other party at least 30 days prior to termination. In the event of such termination, any payment due shall be prorated to the date of termination and any unused funds shall be returned to the County within 10 days of termination. d. Any termination of this Agreement for default under this section that is later deemed to be unjustified shall be deemed a termination for convenience. 6. Insurance. a. General Requirements. The Provider shall purchase and maintain, during the period of performance of this Agreement, insurance: i. Worker’s Compensation. For protection from claims under workers' or workmen's compensation acts; ii. Comprehensive General Liability Insurance covering claims arising out of or relating to bodily injury, including bodily injury, sickness, disease or death of any of the Consultant's employees or any other person and to real and personal property including loss of use resulting thereof; iii. Comprehensive Automobile Liability Insurance, including hired and non-owned vehicles, if any, covering personal injury or death, and property damage; and iv. Professional Liability Insurance, covering personal injury, bodily injury and property damage and claims arising out of or related to the performance under this Agreement by the Consultant or his agents, consultants and employees. b. Limits of Coverage: Minimum limits of insurance coverage shall be as follows: INSURANCE DESCRIPTION MINIMUM REQUIRED COVERAGE • Worker's Compensation Limits for Coverage A - Statutory State NC & Coverage B - Employers Liability $500,000 each accident, disease policy limit and disease each employee • Commercial General $1,000,000 Each Occurrence Liability $2,000,000 Aggregate • Automobile Liability $500,000 Combined Single Limit • Professional Liability $1,000,000 Each Occurrence $2,000,000 Aggregate c. All insurance policies (with the exception of Worker's Compensation and Professional Liability) required under this Agreement shall name the County as an additional insured party and as a certificate holder. Evidence of such insurance and all correspondence shall be sent to: Orange County Risk Manager Post Office Box 8181 Hillsborough, NC 27278 d. Nothing in this section is intended to affect or abrogate the County’s sovereign immunity defenses. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Orange County Outside Agency Performance Agreement Page 4 of 9 Rev. 1/21 7. Relationship of the Parties. Provider is an independent contractor of the County. Provider represents that they have or will secure, at his own expense, all personnel required in performing the services under this Agreement. Such personnel shall not be employees or have any contractual relationship with the County. All personnel engaged in work under this Agreement shall be fully qualified and shall be authorized and permitted under federal, state and local law to perform such services. 8. Compliance with all Laws. The Provider, at its sole expense, shall comply with all laws, ordinances, orders and regulations of the federal, state or local governments, as well as their respective departments, commissions, boards, and officers, which are in effect at the time of execution of this Agreement or are adopted at any time following execution of this agreement. 9. Subcontract. The County and Provider deem the services provided under this Agreement to be personal in nature and Provider may not subcontract any rights or duties under this Agreement to any other party without prior written consent from the County. 10. Assignment. The Provider shall not assign this Agreement, including the rights to payment, to any other party without the prior written consent of the County. 11. Indemnification. Provider agrees to defend, indemnify, and hold harmless the County, for all loss, liability, claims or expense (including reasonable attorney's fees) arising from bodily injury, including death or property damage, to any person or persons caused in whole or in part by the negligence or willful misconduct of the Provider, except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this section to require Provider to indemnify the County to the extent permitted under North Carolina law. Nothing in this section is intended to affect or abrogate the County’s sovereign immunity defenses. 12. Non-Appropriation. This Agreement is subject to the availability of funds to purchase the specified services and may be terminated at any time if such funds become unavailable. 13. Non-Discrimination. Provider agrees as part of consideration of the granting of funds by Orange County the parties hereto for themselves, their agents, officials, employees and servants agree not to discriminate in any manner of these basis of race, color, gender, national origin, age, handicap, religion, sexual orientation, familial status or veterans status with reference to any activities carried out by the grantee, no matter how remote. The parties hereto further agree in all respects to conform to the provision and intent of Orange County Civil Rights Ordinance, as amended and the Orange County Non-discrimination Policy. This provision is enforced by action for specific performance, injunctive relief, or other remedy as by law provided; this provision shall be binding on the grantees, the successors and assigns of the parties hereto with reference to the above subject manner. 14. Living Wage. Orange County is committed to providing its employees with a living wage and encourages agencies if funds to pursue the same goal. The County’s living wage is $ 14.95 per hour. To the extent possible, Orange County recommends that Provider provide a living wage to its employees. 15. Notice. The Parties hereto agree and understand that written notice, mailed or delivered, to the last known address shall constitute sufficient notice to the County and the Provider. All notices required and/or made pursuant to this Agreement to be given to the County and the Provides shall be in writing and mailed to the party addressed as follows: County: Finance & Administrative Services Provider: Club Nova Community, Inc. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Orange County Outside Agency Performance Agreement Page 5 of 9 Rev. 1/21 16. E n tire Agreement. This Agreement, including any referenced attachments, constitutes the entire Agreement between the parties and shall supersede, replace or nullify any and all prior Agreements of understandings; written or oral, relating to the matters set forth herein, and any such prior Agreements or understandings shall have no force or affect whatsoever on this Agreement. The County and Provider have read this Agreement and agree to be bound by all of its terms, and further agree that this Agreement constitutes the complete and exclusive statement of the Agreement between the County and Provider. 17. Severability. All clauses found herein shall act independently of each other. If a clause is found to be illegal or unenforceable, it shall have no effect on the other provisions of this Agreement. It is understood by the parties hereto that if any part, term or provision of this Agreement is by the Courts held to be illegal or in conflict with any laws of the State of North Carolina or the United States, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provision held to be invalid. a. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor, on the list created by the State Treasurer pursuant to G.S. 147-86.58. 18. Signatures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. IN WITNESS WHEREOF, the Orange County and the Provider have signed this Agreement, effective on the last date this Agreement is signed by both parties as indicated by the dates set forth under signatures below. For and on behalf of the Provider _____________________________ _______________________ Karen Kincaid Dunn, Executive Director Date For and on behalf of Orange County Government _______________________________ ________________________ Bonnie Hammersley, County Manager Date Orange County Post Office Box 8181 Hillsborough, NC 27278 103 D. West Main Street Carrboro, NC 27510 DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 6/30/2021 7/1/2021 Orange County Outside Agency Performance Agreement Page 6 of 9 Rev. 1/21 ORANGE COUNTY—DEPARTMENT USE ONLY ______________________________________________________________________________ Party/Vendor Name: Club Nova Community, Inc. Party/Vendor Contact Person: Karen Kincaid Dunn Contact Phone: 919-968-6682 Party/Vendor Address: 103-D West Main Street City Carrboro State: NC Zip: 27510 Department: Health Amount: $19,813 Purpose: Outside Agency Funding Budget Code(s): 10495050-719048 Vendor # 805426 (N/A if new vendor) Vendor is a BOCC consultant? Yes No Contract Type: (Check one) New Renewal Amendment Effective Date 7-1-20 Approved by Board Yes No Agenda Date: This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement: Department Director’s Signature ________________________________________ Date: ________ Agreements for emergency services or repair are not subject to the above affirmation. If services related to this agreement have already begun or been completed please briefly describe the nature of the emergency condition that was addressed: Turnover in original department generating contract. Information Technologies (Applicable only to hardware/software purchases or related services) This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer___________________________________ Date: ________ Risk Management This agreement is approved for sufficiency of insurance standards, specifications, and requirements: Office of the Risk Management Officer___________________________________ Date: _________ Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: Office of the Chief Financial Officer ____________________________________ Date: _________ Legal Services This agreement is approved as to legal form and sufficiency: Office of the County Attorney __________________________________________Date: ________ Clerk to the Board Received for record retention: All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Office of the Clerk to the Board __________________________________________Date:_________ DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 7/1/2021 7/1/2021 7/1/2021 Applicant Contact Information Applicant Organization's Legal Name: Club Nova Community. Inc. Applicant Organization's Physical Address: 103 D West Main Street, Carrboro, NC 27510 Applicant Organization's Mailing Address: 103 D West Main Street, Carrboro. NC 27510 Applicant Organization's Web Address: clubnova.org Executive Director: Karen Kincaid Dunn Telephone Number: 919-968-6682 E-Mail: karendunn@nc.rr.com; kdunn@clubnova.org Tax ID Number:-- Funding Request Please list all Fiscal Year 2021 Human Services (HS) funding requested for all programs and the proposed use of funds {please list program name only) Program Carrboro -HS Cha~el Hill -HS Orange County-HS Critical Safety Net-$22,000 Personnel $22,000 Personnel $15,000 Personnel & Livelihood Security & Operations & Operations Operations & Improved Health Outcomes Transportation $65,000 Personnel & Operations Employment $22,000 Personnel & Operations Psychiatric $18,000 Personnel & Rehabilitation Operations Services -ACTT Members Totals $22,000 $22,000 $120,000 TOCH -Impact $50,000 Award- Comprehensive Integrated Critical Safety Net Briefly explain your proposed use of funds: The Outside Agency funding will provide for staffing and other costs to operate Club Nova, an accredited Clubhouse Model. The Clubhouse Model is one of the most comprehensive, integrated, effective, community-based approaches in addressing the health, safety, social, and economic risks of serious mental illness and provides a critical safety net for individuals living with serious mental illness. To the best of my knowledge and belief all information and data in this application is true and current. The document has been duly authorized by the governing board of the applicant. Total $59,000 $65.000 $22,000 $18,000 $164,000 $50,000 Cover Page Page 6 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 ::c; "-VO cj I 2-( I 0 O::Q 0 Date _;;;,.-l DateJ·I( ' '' B(J J'j / Cover Page Page 7 of 33 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 DISCLOSURE OF POTENTIAL CONFLICTS OF INTEREST AND NON DISCRIMINATION CLAUSE Are any of the Board Members or employees of the agency which will be carrying out this program or members of their immediate families, or their business associates. 0 ~ a) Employees of or closely related to employees of the Town of Carrboro, the Town of Chapel Hill, or Orange County? 0 ~ b) Members of or closely related to members of the governing bodies of the Town of Carrboro, the Town of Chapel Hill, or Orange County? ~ 0 c) Current beneficiaries of the program for which funds are being requested? Two Club Nova members serve on the Club Nova Community, Inc. Board of Directors. 0 ~ d) Paid providers of goods or services to the program or having other financial interest in the program? If you have answered YES to any question, please provide a full explanation below. NON-DISCRIMINATION Provider agrees as part of consideration of the granting of funds by funding agencies to the parties hereto for themselves, their agents, officials, employees and servants agree not to discriminate in any manner ofthese basis of race, color, gender, national origin, age, handicap, religion, sexual orientation, gender identity/expression, familial status or veterans status with reference to any activities carried out by the grantee, no matter how remote. The parties hereto further agree in all respects to conform to the provision and intent of Orange County Civil Rights Ordinance, as amended and the Orange County Anti-discrimination Policy. This provision is enforced by action for specific performance, injunctive relief, or other remedy as by law provided; this provision shall be binding on the grantees, the successors and assigns of the parties hereto with reference to the above subject manner. To the best of my knowledge and belief all of the above information is true and current. acknowledge and understand that the existence of a potential conflict of interest does not necessarily make the program ineligible for funding, but the existence of an undisclosed conflict may result in the termination of any grant awarded. 1 L{ 1 Judo I ) Signature: -~(,Lf-1Jll=oo'L'>-~"""a,~1'i-'?:::Z ___ _ Cover Page Page 8 of 33 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Please provide the following information about your agency: 1. Date of Incorporation (Month/Year): August I 2014 2. Agency's Purpose/Mission (no more than a few sentences): Club Nova provides opportunities for individuals living with serious mental illness (predominately schizophrenia, bipolar disorder, and major depression) to lead meaningful lives of their choice in the community. Club Nova is an intentional, caring community comprised of members and staff who work together as colleagues to directly address the risks of serious mental illness and improve the health, education, housing, economic stability, and quality of life of each member. Club Nova focuses on members' strengths and potential rather than their illness. 3. Please provide a brief description of your organization's past achievements in carrying out similar projects and evidence of successful record of meeting proposed budgets and timetables (no more than 100 words). Club Nova has 32 years of experience providing the full range of Clubhouse Model supports and opportunities. We are accredited through a rigorous process assuring fidelity to the Model. This Model operates on proven standards and is replicated in 300 communities worldwide. The Model is included in the SAMHSA registry for Evidence- Based Practices and received the Conrad N. Hilton Foundation award for humanitarian work alleviating human suffering. Club Nova recently received the GSK Impact Award for outstanding achievement in improving community health. We have a long-established record meeting budgets and timetables amidst perpetual changes in the NC mental health system. 4. Living Wage: Does this agency pay permanent employees a minimum living wage? {Yes/ No) No If yes, is this agency an Orange County Living Wage Certified Employer? __ If no, please briefly explain. Club Nova strives to pay our employees the living wage rate. All our full-time employees are paid above the living wage. Additionally, Club Nova provides excellent health insurance coverage for full-time employees with Club Nova paying 70% of the premium and employees paying 30%. We have four transportation positions that are .25 FTE ( -10 hours per week). The rates of pay are $12.00 and $13.63. These rates of pay fall short of the living wage. With the low Medicaid reimbursement rates and exclusions of services, it is a challenge to keep all positions paid the living wage. Schedule of Positions: #of FTE-Full-Time Paid Positons: 10 #of FTE-Part-Time Paid Positions: 2 #of FTE-Full-Time Vacant Positons: 2 #of FTE-Part-Time Vacant Positions: 2 ProgrClrn information Page 9 of 35 I EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 PRQGR~MIN.FPRtsliAT!Of.f ·· .. *RJ~~·?.·sd!Amitfqr .each.· prqgrqm·if~pplyf!JgJJA!iiliti/iifJ'f&r !Jlp}~.fhqn·. c.?ne.ptqgr~!Jl, 5. Program Name: Club Nova Community, Inc. Program Primary Contact and Title: Tammy Duncan Telephone Number: 919-968-6682 E-Mail: admin@clubnova.org 6. Please briefly describe the proposed program, including an explanation of how it aligns with the Town of Chapel Hill and Carrboro's Results Framework, and Orange County BOCC Goals and Priorities, and the target population to benefit from the program. {100 words or less) The Clubhouse Model-one of the most comprehensive, integrated, effective, community- based approaches in addressing the health, safety, social, and economic risks of serious mental illness-provides: • Assistance accessing and navigating quality healthcare • Supports to secure/maintain safe, affordable, dignified housing • Crisis prevention and intervention • Assistance securing and maintaining benefits • Nutritious, affordable meals • Outreach to combat isolation and loneliness • Transportation to access Club Nova • Employment/Education Program: Addresses high unemployment rates and interrupted educations • Work-Ordered Day: Provides a sense of community, common purpose, and opportunities to contribute, building confidence, skills, and self-worth. • Social Program: Addresses isolation and social connectedness Program inforrnation Page 10 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 I 7. Target Population: Please complete the table below with numbers (not percentages) of individuals served and projected to be served. Program Target Population Demographics Gender Race and Ethnicity Age Geographic Location Men Women Nonbinary/Genderqueer Self-Describe Total Black or African-American American Indian or Alaska Native Asian White Native Hawaiian or other Pacific Islander Two or more races Some other race Total Of the above, how many Hispanic/Latina Of the above, how many non-Hispanic/Latina Total 0-5 years 6-18 years 19-50 years 51+ years Total Town of Chapel Hill Town of Carrboro Orange County (Outside of Chapel Hill/Carrboro) Outside of Orange County Total Income low-income (80% of the Area Median Income and Below) Please see income table in the attachments Total Low-income (30% of the Area Median Income and Below) Program information Projected 2018-19 76 41 0 0 117 19 1 2 91 0 4 117 4 113 117 0 0 61 56 117 57 41 14 5 117 116 ih16 11' 112 Actual 2018-19 80 37 0 0 117 22 0 2 87 0 1 5 117 4 113 117 0 0 53 64 117 37 42 26 12 117 117 1117 11" 112 Projected Projected 2019-20 2020-21 80 80 37 37 0 0 0 0 117 117 22 22 0 0 2 2 87 87 0 0 1 1 5 5 117 117 4 4 113 113 117 117 0 0 0 0 53 53 64 64 117 117 37 37 42 42 26 26 12 12 117 117 117 117 1117 117 1117 117 1 112 112 Page 11 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 8. Cost Per Individual This cost per individual must reflect the total program budget divided by the total number of program individuals in this application . . 2?d<r··.··•··········•· c_····· .. Total Cost of Program 929,582 982,200 997,300 Total# of Individuals 117 117 117 Cost Per Individual 7,945 8,395 8,524 Program information Page 12 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 9. Performance Indicators For Chapel Hill and Carrboro applicants: Please complete the following chart with information about the Strategic Objective, Intermediate Result, and the Agency Performance Indicator for each program for which you are applying for funding. Please see the Results Framework in the Attachments section as a reference. Program Name: Strategic 0 Children improve their educational outcomes Objective (please choose one from 0 -?Residents Increase their livelihood security the Results Framework) 0 Residents improve their health outcomes . --'-. ··. . · -. . ... . · .. \_ -.~ · . .. · ... Intermediate Residents access the most appropriate social safety net services Result (please choose one from the Results Fmmework) .... RJ;SVLT.S • ·. ·•· . I Actual Projecte'd l'roje~d . .. . · .. .. • ZOllH.9 .·• 2019;20 'lll20•2:1, Performance % and# of program 97% or 114 98%or115 99% or 116 Indicators participants who maintain or (Please choose at least improve their housing status one perfonnance indicatm· to repm1 ou from the Results Fmmewm·k, and add additiotlal performance indicators that you would like to reporl to the Towns. Please inse11 additiona/J·ows as needed, listing one per row). Performance % and # of program 100% or 100% or 117 100% or 117 Indicators participants who receive 117 affordable meals Performance % and # of participants who 100% or 100%or117 100% or 117 Indicators do not become court 117 involved during the program Program informdtion Page 13 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Strategic 0 Children improve their educational outcomes Objective (please choose one from 0 -?Residents Increase their livelihood security tile Results Framework) 0 Residents improve their health outcomes . ·• ....... · . · .... · . •·.·. ····· . ··.·· . . · · .. ·.. . ······ .. · .. .. · . .·.·. .... . . •·. Intermediate Residents increase job skills appropriate for the local economy Result (please choose one from the Results Framework) ..... . RES\J.~TS ·· .. Mtual .·· Pl'!lj¢cted . Pt!lll!cted .· . .· I 2{1~11·19 .. .•.. 2.01f;l,20 202()-2.:1 Performance % and # of participants who 17% or 20 19% or 22 21%or24 Indicators engage in educational (Please choose at least programs one performance indicator to report on from the Results Fmmewm·k, and add additional perfonnance indicators that you woultllike to report to the Towns. Please insert additional rows as needed, listing one per row). Performance % and # of program 32% or 38 36% or42 39% or46 Indicators participants who secure emolovment Performance % and# of participants who 100% or 100% or 117 100% or 117 Indicators engage in Clubhouse work ordered day and other 117 Clubhouse opportunities that build competencies for pursuing education and emolovment Performance % and # of participants who 32% or 38 36% or42 39% or46 Indicators increase incomes (wages, disability, public benefits, or other income) Performance % and # of participants who 100% or 100%or117 100% or 117 Indicators maintain incomes (wages, disability, public benefits, or 117 other income) Program information Page 11! of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Strategic D Children improve their educational outcomes Objective (please choose one from D Residents Increase their livelihood security the Results Framework) D -?Residents improve their health outcomes ''', ,, ,,,c-y, '',, ','', '' --',,' ' ,, ' ',, '< ','' ,' ,: ' Intermediate Residents access basic health care services (primary, behavioral, dental) Result (please choose one from the Results Fmmework) ',, ' RESUI;:TS , ' ' ' ' ' Actu;~l Proje¢te<f ' , , , , , , Pr!ljected ' '' ,'', '< ,,, ,' ', ZO'l8'19 '', Z01ll-20 , ,, ,', ~o~o,zt , , Performance % and # of program 100% or 100% or 117 100% or 117 Indicators participants who have 117 (Please choose at least access to primary care one pe1[ormance indicator to report on from the Results Framework, and add additional pe1[ormance indicators that you would like to report to the Towns. Please insert additional rows as needed, listing one per row). Performance % and # of program 100% or 100%or117 100% or 117 Indicators participants who have access to mental health 117 care Performance % and # of program 100% or 100% or 117 100% or 117 Indicators participants who have access to dental care 117 Performance % and # of program 44% or 52 44% or 52 44% or 52 Indicators participants who obtain preventative screeninas Performance % and # of program 100% or 100%or117 100% or 117 Indicators participants who have 117 access to needed substance abuse treatment Performance % and # of participants with 100% or 100% or 117 100% or 117 Indicators Care Plans with 117 individualized goals, including a crisis plan with preferred crisis response Program information Page 15 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Strategic 0 Children improve their educational outcomes Objective (please choose one from 0 Residents Increase their livelihood security the Results Fmnunvork) 0 ~Residents improve their health outcomes '• · ... •' . ..·.· · .. • ... ·.· . •' · .. '· . .. ·' ... .···• -c ~ ......... .. Intermediate Residents demonstrate new healthy lifestyle behaviors Result (please choose one from the Results Framework) I . Rt;SJ:!LTS .... ~tual .... . ·· ... · l't!IJ~cte~ • •. •· . llrQj1!Ctep . ..... ·.· ··•· ... ·.· ..... · .. ·, .. · .. · .. 20;1,8-:L~ · ··~Ol!J-2.0 2020,21 Performance % and # of people with 100% or 100% or 117 100%or117 Indicators healthier functionality and 117 (Please choose at least lifestyle behaviors (improved one performance nutrition, conflict resolution indicator to repm1 on skills, stress reduction from the Results practices, exercise at least Framework, and add additional performance 30min 3x a week, annual indicators that you check-ups, etc.) would like to report to the Towns. Please inse11 atldltional rows as needed, listing one per I'OJV), Performance % and # of program 100% or 100%or117 100%or117 Indicators participants with new, 117 sustained, improved, or restored social skills Performance % and # of program 100% or 100% or 117 100% or 117 Indicators participants with new, sustained, improved, or 117 restored social connections (social activities, outreach calls and visits, community involvement) Performance % and # of program 100% or 100%or117 100%or117 Indicators participants with new, 117 sustained, improved, or restored life skills or skills maintained at the highest level possible Performance % and #of program 100% or 100% or 117 100% or 117 Indicators participants who meet one 117 wellness !=)Oal Program information Page l6 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Performance % and # of hospitalization 10%or12 10% or 12 10% or 12 Indicators rates among program participants with substance abuse and/or psychiatric disorders Performance % and # of participants who 100% or 100%or117 100% or 117 Indicators engage in activities that 117 promote self-worth and confidence Performance % and # of participants who 100% or 100%or117 100% or 117 Indicators consume fresh food 117 Program information Page 17 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 ~ORTI! CAROLINA Outside Agencies/Human Services Please use the drop down menu below to select which function area best aligns with your agency and program(s) in which you are requesting funding. Please select only one from the drop down menu below. Behavior Health If you selected other, please tell us what function area best aligns with your organization: Please indicate three program goals/performance measures below. A few notes: • If you use percentages, please put the actual number equivalence. • Please ensure your performance measures are outcome based and not outputs. PrQgram. Goal# 1 P¢l"fo.-mance:W.easnl"e (l{ow Wlll)'Oil accomplls/l,y91lrgoal?) Program information The goal is to ensure that all members have full access to Club Nova's comprehensive, integrated supports and opportunities by providing our Transportation Program that removes the transportation barrier to Clubhouse participation and recovery. Club Nova transportation serves members who live in areas not accessible to public transportation or are unable to utilize the bus system for various reasons (including symptoms related to diagnoses like paranoia) and need viable transportation to Club Nova. Club Nova will maintain a full transportation program that employs and trains 100% (4 .25 FTEs) of transportation staff, maintains its vehicles, and provides our membership with approximately 44,329 miles of transportation to and from Club Nova (plus socials and occasional medical appointments) throughout Orange County six days a week and on all major holidays. Club Nova will: Ensure Club Nova transportation staff receives necessary training and certification. Staff maintains vehicles. • Maintain logs in each vehicle to track ridership and milea e for all tri s Page 18 of 3S EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Ac{Jlal Results (Otd.COJJ;le} EIJ!Iing FYJB-19 Projected Results (Outcome) Emling FY]OlO Projec.ted Results (Outcome) Ending FY2021 Program information NOR!ll CAROLINA Outside Agencies/Human Services • Maintain vehicle logs, tracking overall mileage and gas expenditures • Document certification of all trainings received by drivers (in CPR, AED, 1st Aid, Blood Borne Pathogens, etc.) • Maintain log of social and community events attended by Club Nova members through Club Nova trans ortation Club Nova provided 44,329 miles of unreimbursed transportation services to members. • 100% or 117 of members had access to our transportation services and therefore had access to the rest of our services. (0% were unable to participate due to lack of transportation.) • 79% or 93 of Club Nova members utilized transportation opportunities. • 100% of drivers attended all needed trainings. Transportation continued to facilitate enhanced en a ement b members in the lar er communi! . Club Nova will provide 46,000 miles of unreimbursed transportation services to members. • 1 00% or 117 of members will have access to our transportation services and therefore have access to the rest of our services. (0% will not experience lack of transportation as a barrier to participation.) • 80% or 94 of Club Nova members will utilize transportation opportunities. •1 00% of drivers will attend all needed trainings. Transportation will continue to facilitate enhanced en a ement b members in the lar er communi! . Club Nova will provide approximately 50,000 miles of unreimbursed transportation services to members. • 1 00% or 117 of members will have access to our transportation services and therefore have access to the rest of our services. (0% will be unable to participate due to lack of transportation.) • 80% or 94 of Club Nova members will utilize transportation opportunities. • 100% of drivers will attend all needed trainings. • Transportation will continue to facilitate enhanced engagement by members in the larger community. Page 19 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Performance M~as11r~ {If ow will yo!f ~~co,nplisll yoOr go Ill?) Actual Resnlts (Outco.me) EntlillgFY18"19 Proj~cted Results (Outcome) E11t1/nlf FY2Q2D. Prt!jeeted Results (Outcome)· Ell(/illg FY20;21 Program information ~ORHI CAROliNA Outside Agencies/Human Services The goal is for Club Nova to offer the full spectrum of services to ACTT members (typically those members that experience the most disabling effects of mental illness) regardless of our ability to receive payment for these services, due to ACTT/PSR exclusion, which amounts to roughly $120,000 annually. The ability to participate in Club Nova maximizes recovery. Club Nova actively collaborates with the ACTT providers to coordinate care and ensure the health and safet su ort of these members. 14 current members who receive Assertive Community Treatment Team (ACTT) non-billable services (typically those members that experience the most disabling effects of mental illness) will continue to receive full access to the supports and opportunities provided by Club Nova. Club Nova: • Monitored our provision of services to ACTT members through calculating monthly participation and attendance hours. • Wrote monthly service notes on each member receiving ACTT services. 100% of Club Nova members who receive ACTT services maintained their Club Nova membership, and received supports and services provided through Club Nova. 100% of Club Nova members who receive ACTT services will maintain their Club Nova membership and receive supports and services provided through Club Nova. 100% of Club Nova members who receive ACTT services will maintain their Club Nova membership, and receive supports and services provided through Club Nova. The goal is for Club Nova members to increase their livelihood security through returning to paid employment in the community through our Transitional (TE) and Supported Employment (SE) Programs. Page 20 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 ]>erforD).~lleeMe~~ure (HpW will~oll/lCCfiniplislt ym~r go~l?) Aetu~lResults (<McliJ»e) En(ling FYJB-19 Projected Results (Outcome) E11ding FY2020 P:roj~~te~Resu)ts ((}ut,~!\m~) · Efl(lil!Ji F'Y202Z Program information ;>.;OR II I CAROLINA Outside Agencies/Human Services Club Nova builds relationships with businesses throughout the county, resulting in structured Transitional Employment (TE) sites. We provide on-site training and support, absence coverage, job skill development, transportation to and from, and ongoing communication with the employers. Club Nova also assists with skill-building and educational opportunities, resume writing, benefit counseling and goal planning. We hold a weekly employment support meeting with emplo ment staff to o over oals, ro ress and skills. 38 Club Nova members will return to paid employment in the community through our Transitional (TE) and Su orted Em lo men! SE Pro rams. 1 00% of Club Nova members had access to our TE and SE services, as well as, educational and/or job skills opportunities. 38 members returned to paid employment through these supports. These services led to the following outcomes: • Increased financial stability & independence • Increased self-esteem • Reduced community stigma • Increased member civic en a ement 100% of Club Nova members will have access to our TE and SE services, as well as, educational and/or job skills opportunities. 42 members will return to paid employment through these supports. These services will lead to the following outcomes: • Increased financial stability & independence • Increased self-esteem • Reduced community stigma • Increased member civic en a ement 100% of Club Nova members will have access to our TE and SE services, as well as, educational and/or job skills opportunities. An estimated 46 members will return to paid employment through these supports. These services will lead to the following outcomes: • Increased financial stability & independence • Increased self-esteem • Reduced community stigma • Increased member civic en a ement Page 21 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Program Goal #4 PerforiliiuiceMeasul'e (H~w Mllyou qf:~emftti~k"fiJIJr goa(?) Program information :-.:ORB I CAR<)UNA Outside Agencies/Human Services Club Nova members will maximize their recovery by participating in Club Nova's comprehensive, integrated, effective, community based programming that addresses the health, safety, social, and economic risks of serious mental illness. We accomplish this goal through providing the following: • Assistance accessing and navigating quality health care • Supports to secure/maintain safe, affordable, dignified housing • Crisis prevention and intervention • Assistance securing and maintaining benefits • Nutritious, affordable meals • Outreach calls and visits to combat isolation and loneliness • Transportation to access Club Nova (already included in Orange County request) • EmploymenUEducation Program: Addresses high unemployment rates and. interrupted educations (Employment is covered in Orange County request) • Work-Ordered Day: Provides a sense of community, common purpose, and opportunities to contribute, building confidence, skills, and self- worth. • Social Program: Addresses isolation and social connectedness Club Nova will accomplish these goals through providing a well-trained staff that, along with our members, works to carry out the multiple programs that are integrated as whole person care utilizing the Clubhouse Model. Club Nova will be open 6 days a week, 54-60 hours per week, and have the necessary assistance to pay the cost of utility bills, staff compensation and benefits (including payroll taxes and insurance), and necessary programming supplies and training. Page 22 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 .A~t~alJlesults (Outt:om~) Ending FY18-19 Program information K01{!1 I CAROliNA Outside Agencies/Human Services Club Nova was open 6 days a week, 54-60 hours per week, and had the necessary assistance to pay the cost of utility bills, staff compensation and benefits (including payroll taxes and insurance), and necessary programming supplies and training. The following are results for the previous year: 97% or 114 of Club Nova members reported having safe, secure, and affordable housing, with 0.9% (1) person homeless. 0 % (0) members were incarcerated. 90% or 110 of Club Nova members did not experience re-hospitalization due to psychiatric concerns. 100% or 117 of Club Nova members reported having access to health care with 50% or 59 members receiving primary care . Each person who needed crisis prevention and intervention services received those supports from Club Nova. All members needing assistance with securing and maintaining benefits received that assistance. 85 % (1 00) participated in nutritious and affordable meals (See Next Goal) Outreach was conducted through card, calls, and or visits to all members-100% (117). 100 % (117) participated in the work-ordered day that provides a sense of community, common purpose, and opportunities to contribute building confidence, skills, and self-worth. 17 % (20) participated in educational endeavors. 85% (100) participated in our Social (Evening/Weekend/Holiday) Programming Page 23 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Proje,cted Resnltll (Oll_tcqme) Jl;mli11g FY2020 l'r!l:lc!!ted~~Mt!!•···. (Ol!.t~roe,) .!It~dim: FXJ021 Program information ~OR!! I CAROU~A Outside Agencies/Human Services 97% or 114 of Club Nova members will report having safe, secure, and affordable housing, with 0.9% (1) person homeless. 0% (0) will be incarcerated. 90% or 110 of Club Nova members will not experience re-hospitalization due to psychiatric concerns. 100% or 117 of Club Nova members will report having access to healthcare with 50% or 59 members receiving primary care. Each person who needs crisis prevention and intervention services will receive those supports from Club Nova. All members needing assistance with securing and maintaining benefits will receive that assistance. 85 % (1 00) will participate in nutritious and affordable meals (See Next Goal) Outreach will be conducted through cards, calls, and or visits to all members-100% (117). 100 % (117) will participate in the work-ordered day that provides a sense of community, common purpose, and opportunities to contribute building confidence, skills, and self-worth. 17 % (20) will participate in educational endeavors. 85% ( 1 00) will participate in our Social (Evening/Weekend/Holiday) Programming 97% or 114 of Club Nova members will report having safe, secure, and affordable housing, with 0.9% (1) person homeless . 0% (0) will be incarcerated. Page 24 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Program Goal #5 Program information NORfll CAROliNA Outside Agencies/Human Services 90% or 110 of Club Nova members will not experience re-hospitalization due to psychiatric concerns. 100% or 117 of Club Nova members will report having access to health care with 50% or 59 members receiving primary care. Each person who needs crisis prevention and intervention services will receive those supports from Club Nova. All members needing assistance with securing and maintaining benefits will receive that assistance. 85% (100) will participate in nutritious and affordable meals (See Next Goal) Outreach will be conducted through cards, calls, and or visits to all members -100% (117). 100 % ( 117) will participate in the work-ordered day that provides a sense of community, common purpose, and opportunities to contribute building confidence, skills, and self-worth. 17 % (20) will participate in educational endeavors. 85% (100) will participate in our Social (Evening!Weekend/Holiday)Programming Club Nova will address food insecurity and diet related disease by providing at least 12,000 healthy, affordable meals, engaging at least 80% or 93 clubhouse members in meals, and providing education and training related to cooking, nutrition, obtaining and growing food. Club Nova partners with local food organizations to secure approximately 750 pounds of fresh, local roduce and meat Members and staff cook Page 25 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Performance Measure (How willyou acpomp/islryour goal?) ActU,afE;e$l!Jt$ (Outcome Program inforrnation NORtH t:ARUUNA Outside Agencies/Human Services from scratch and address individual dietary needs in our meals. Club Nova members and staff prepare and serve 13 meals per week. Members are given opportunities to engage in every step of the process, including menu planning, grocery shopping, cooking and cleaning. Club Nova uses its garden as an educational and wellness activity and engages community experts for workshops and trainings related to well ness. Staff work closely with members who have individual goals specifically related to healthy eating and increased well ness to ensure they have the supports needed. Club Nova partners with local food organizations to secure approximately 750 pounds of fresh, local produce and meat monthly. Members and staff cook from scratch and address individual dietary needs in our meals. Club Nova members and staff prepare and serve 13 meals per week. Members are given opportunities to engage in every step of the process, including menu planning, grocery shopping, cooking and cleaning. Club Nova uses its garden as an educational and wellness activity and engages community experts for workshops and trainings related to wellness. Staff work closely with members who have individual goals specifically related to healthy eating and increased well ness to ensure they have the supports needed. Club Nova will: • Maintain records of the number of meals served daily. • Maintain daily records of individuals eating at the Clubhouse. • Survey its membership yearly to evaluate the achieved health and food security benefits of our healthy, affordable meal program and nutrition education. • Staff will closely monitor specific individuals' well ness oals throu h pro ress notes. 100% or 117 of Club Nova members had access to an avera e of 13 health , well-balanced meals each week Page 26 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 l'I"oj~c;~~dRe£ults (O~,J.tc;QP:te) Emli~!JF¥2Q1.0. ·l'rojecte4.:Re$.Ults (Outcome) EIJdingFY4021 Program information l':ORIII CAROliNA Outside Agencies/Human Services (5 breakfasts, 6 lunches and 2 dinners), with 12,015 meals served for the year. 85% or 100 of Club Nova members participated in meals. This service led to: • Decreased food insecurity for members • Increased knowledge of culinary skills, nutrition, and gardening • Increased knowledge in the health benefits related to a healthy diet • Decreased likelihood of nutrition-related diseases 100% or 117 of Club Nova members will have access to an average of 13 healthy, well-balanced meals each week (5 breakfasts, 6 lunches and 2 dinners), with an estimated 12,100 meals served for the year. An estimated 85% 100 of Club Nova members will participate in meals. This service will lead to: • Decrease in food insecurity for members • Increase in knowledge of culinary skills, nutrition, and gardening • Increase in knowledge in the health benefits related to a healthy diet • Decrease in likelihood of nutrition-related diseases 1 00% of Club Nova members will have access to an average of 13 healthy, well-balanced meals each week (5 breakfasts, 6 lunches and 2 dinners), with 12,200 meals served for the year. At least 85% or 100 of Club Nova members will participate in meals. This service will lead to: • Decrease in food insecurity for members • Increase in knowledge of culinary skills, nutrition, and gardening • Increase in knowledge in the health benefits related to a healthy diet • Increase the opportunities for member to reduce the likelihood of nutrition-based diseases. Page 27 of 35 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 AGENCY REVENUE Private Donations Agency Budget Operating Budget for Entire Agency Agency Generated Revenue (fees) Local Government Grants: Human Services -Town of Carrboro Other-Town of Carrboro Human Services-Town of Chapel Hill j-f----,==:+~----:==;--f--;;:---==;;-t-----:;-;;;;71 Other -Town of Chapel Hill Human Services-Orange County /-f--:;-:;--:;-;=:+~---,;-;-=;--1-.,---,.==;;-t----~ Other-Orange County Other-Town of Hillsborough 1-f----:+~-----+------+----~ Other Government Grants Triangle United Way (Changing Focus) State Government Federal Government (CDBG/HOME/etc.) Private Foundation Grants Other Revenue-Thrift Shop, Meals, Other ""CAPITAL CAMPAIGN REVENUE NOT LISTED''" Compensation M Salary/wages/taxes/benefits Rent & Utilities Supplies & Equipment Travel & Training Other Expenses: ""CAPITAL CAMPAIGN EXPENSES NOT LISTED"" Total Agency Expenses SURPLUS/(DEFICIT) FOR PERIOD: FY 2018-19 Agency Budget I$ (1,24sll $ 4,6131 $ 20,700 EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 EXHIBIT “B” Scope of Services – FY 2020-21 Outside Agency Performance Agreement Agency Name: Program Name: Funding Award: Club Nova Club Nova $95,000 MOE Funding and $19,813 from Orange County Direct TOTAL = $114,813 Outline how the agency will spend Orange County’s funding award. Expense Description Amount *Staffing Expense: Salaries, health benefits, payroll taxes, 401-K *Other Program Expenses: Required insurance, audits, and accreditations, communications, other program supplies including food and protective necessities $114,813 *May include expenses not covered by any other revenue stream Critical Program Services Outline the critical services (activities) the agency will employ to attain the Anticipated Outcomes below, by June 30, 2021. The Outside Agency funding will provide for staffing and other costs to operate Club Nova, an accredited Clubhouse Model. Club Nova members, including members who also receive ACTT services, will maximize their recovery by participating in Club Nova’s comprehensive, integrated, effective, community-based approach. Club Nova addresses the health, safety, social, and economic risks of serious mental illness and provides a critical safety net for individuals living with serious mental illness. We accomplish this goal through providing the following: • Assistance accessing and navigating quality healthcare • Supports to secure/maintain safe, affordable, dignified housing • Crisis prevention and intervention • Assistance securing and maintaining benefits • Nutritious, affordable meals • Outreach calls and visits to combat isolation and loneliness and prevent crises • Transportation to access necessary services, food, and medication • Employment/Education Program: Addresses high unemployment rates and interrupted educations • Work-Ordered Day: Provides a sense of community, common purpose, and opportunities to contribute, building confidence, skills, and self-worth. • Social Program: Addresses isolation and social connectedness DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Performance Measures Anticipated Results Members report having safe, secure, and affordable housing 114 of 117 Members are not incarcerated 116 of 117 Members do not experience re-hospitalization for psychiatric reasons 105 of 117 Members report having access to health care Members receiving primary care 117 of 117 59 of 117 Each member who needs crisis prevention and intervention service receive those supports from Club Nova 100 % Each member needing assistance with securing and maintaining benefits will receive that assistance 100 % Members receive nutritious and affordable meals 100 of 117 or 85 % Members receive outreach conducted through cards, calls, and / or visits 117 of 117 Members participate in work-ordered day that provides a sense of community, common purpose, and opportunities to contribute that lead to building confidence, skills, and self-worth 75 of 117 Members pursue educational endeavors 20 of 117 Members participate in Social (Evening/Weekend/Holiday) Programming 100 of 117 Once safe to do so, members participate in employment through Transitional, Supported, and Independent Employment Depends on Safety Each member who receives ACTT services will maintain their Club Nova membership and receive supports and services provided through Club Nova 100 % Members have assistance from Club Nova to arrange for or provide transportation for health care and other necessary activities 100 % Critical Program Services Outline the critical services (activities) the agency will employ to attain the Anticipated Outcomes below, by June 30, 2021. Information on Club Nova Operations During the Pandemic The COVID 19 pandemic has dramatically affected how Club Nova provides services. Club Nova provides services that are truly the difference between life and death for our members. What we are experiencing with COVID-19 has increased the urgency of the work we are doing. Not only are our members living with serious mental illness, the majority of our members are in the high risk category for COVID-19 due to co-occurring serious health conditions including a high prevalence of diabetes, as well as respiratory and heart conditions, and compromised immune systems. The life expectancy for individuals living with serious mental illness is 25 years shorter than the general population. With the majority of our members at risk, our physical facility has been closed since March 15. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Prior to closing the facility to members, we proactively updated emergency contacts, ensured members had medication and food, provided education on precautions, and identified access to technology. Despite funding uncertainty, Club Nova immediately pivoted and adapted operations without hesitation to include intensive, daily outreach checking on health and well-being of members, as well as medication and food supplies; home wellness visits, two of which were literally life-saving; crisis intervention; solving housing crises, preparation and delivery of at least 2200 meals to members thus far; establishing a virtual platform structure with over 40 hours of structured workgroups of members and staff including: • Reach Out • Note Tracking • Billing • Business Continuation • Resource Development • Administration • Newsletter • Wellness • Social and Wellness Planning • Club Nova Racial Injustice Statement • Survey • Clubhouse Culture • Technology • U.S. Census Completion • Voting It is unclear how long the majority of our members will need to practice physical distancing since they are in the high risk category. Physical isolation quickly results in social Isolation. Social isolation can be lethal for our members. Some of our members live in 24 hour residential facilities. They are experiencing the most extreme isolation, mostly confined to their rooms. Again, the work that we are doing is even more critical in the midst of this pandemic. The changes in how services are delivered and reimbursed have a dramatic economic impact on Club Nova. Prior to the pandemic, Club Nova was routinely reimbursed ~$35,000 per month in state and Medicaid revenues for services provided. Starting in mid-March, these revenues are averaging less than half per month of what they were prior to the pandemic. During recent months, we have seen a trend of members experiencing having more housing issues and crises. DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 With the majority of our members at high risk, it is unclear when Club Nova will be able to open our physical facility to members. We are working to secure funding to remain operational until such time that it is safe for our members to return to the physical facility. All funding we receive at this time will help us continue our critical life-saving services and help us remain operational during this time and at the same time benefit the larger community immensely. Anticipated Outcomes The Anticipated Results column must include quantifiable results in the form of number of persons/units served within Orange County, only (all Towns and municipalities). If you use percentages, you must also provide the total number of participants within that measure’s description or for an earlier performance measure. Performance Measures Anticipated Results Club Nova provides outreach to all members to ensure their health, safety, and well-being. 100 % Members have medicine, and other necessary provisions during pandemic 100 % Members continue to have access to and receive necessary healthcare `100 % Club Nova conducts home visits when necessary and when unable to reach member or emergency contact and when circumstances 100 % Members who need meals receive meals prepared and delivered by Club Nova 100 % Members have the access to technology Members have access to our virtual Clubhouse with at least 40 hours of programming with working groups, engagement, social connections, and social activities Members receive necessary support to avert and mitigate crises, including housing crises 100 % Members receive necessary educational information about health precautions as well as needed protective supplies 100 % Certified by: (Provider’s Electronic Signature) Title: Date: **You will sign this document electronically with your performance agreement. Executive Director September 1, 2020Karen Kincaid Dunn DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 6/30/2021 Orange County Outside Agency Performance Agreement Page 9 of 9 Rev. 1/21 ATTACHMENT “A” Orange County Certifications – FY 2020-21 Outside Agency Performance Agreement Chief Contact, Administrators, Chief Executive Officer and Chief Financial Officer I certify that I have provided a list of the chief contact, administrators, chief executive officer and chief financial officer for my agency with this Agreement and that I will keep it current to the County of Orange. The list should be in writing with the name, title, residential address; phone and email address and if possible, fax number. Officers and Board of Directors I certify that I have provided a current list of the Officers and Board of Directors with this Agreement and that we will continue to update the list as changes occur. The list should be in writing, with the name, physical address, mailing address and if possible, phone, fax and email address. Budget Submission I certify that I have provided a budget for the period to be covered by funding Orange County, and that any substantive changes made to this budget have been in advance authorized in writing by Orange County. Annual Financial Review I certify that I have provided a copy of the latest annual Financial Review for our agency and the budget adopted by the agency for the fiscal years encompassing this Agreement. If not, please explain on a separate sheet of paper. Alignment with Organization’s Mission I certify that the programs and services for which this funding is requested align with the mission of the organization. Intended Purpose I certify that the funds provided to the agency under the terms of this Agreement will be used for a public purpose and shall only be used for the purposes intended and any money not used for those purposes will be promptly returned to Orange County. Certified by: _______________________ Title: __________________________ Date: ___________ (Provider’s Signature) DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2 Executive Director 6/30/2021 DocuSign Envelope ID: D48DD7FB-D87E-4B89-8F49-216C48CF34E2