Loading...
HomeMy WebLinkAbout2021-157-E Finance-Systel Business Business Equipment copier supplies DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C [Departmental Use Only] TITLE Systel Cost/Copy Svc FY 21 NORTH CAROLINA SERVICES AGREEMENT NO RFP/RFQ ORANGE COUNTY This Services Agreement (hereinafter "Agreement"), made and entered into this 3rd day of March, 2021, ("Effective Date") by and between Orange County, North Carolina a political subdivision of the State of North Carolina (hereinafter, the "County") and Systel Business Equipment, C., Inc., (hereinafter, the "Provider"). WITNESSETH: That the County and Provider, for the consideration herein named, do hereby agree as follows: 1. Services a. Scope of Work. i) This Agreement is for services to be rendered by Provider to County with respect to (insert type of project): Provision of toner and maintenance services to several copy machines. ii) By executing this Agreement, the Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner. iii) Time is of the essence with respect to this Agreement. iv) The services to be performed under this Agreement consist of Basic Services, as described and designated in Section 3 hereof. Compensation to the Provider for Basic Services under this Agreement shall be as set forth herein. 2. Responsibilities of the Provider a. Services to be provided. The Provider shall provide the County with all services required in Section 3 to satisfactorily complete the Project within the time limitations set forth herein and in accordance with the highest professional standards. b. Standard of Care. i) The Provider shall exercise reasonable care and diligence in performing services under this Agreement in accordance with the highest generally accepted standards of this type of Provider practice throughout the United States and in accordance with applicable federal, state and local laws and regulations applicable to the performance of these services. Provider is solely responsible for the professional Revised 07/20 1 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C quality, accuracy and timely completion and submission of all work related to the Basic Services. ii) Provider shall be responsible for all errors or omissions of its agents, contractors, employees, or assigns in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. iii) The Provider shall not, except as otherwise provided for in this Agreement, subcontract the performance of any work under this Agreement without prior written permission of the County. No permission for subcontracting shall create, between the County and the subcontractor, any contract or any other relationship. iv) Provider is an independent contractor of County. Any and all employees of the Provider engaged by the Provider in the performance of any work or services required of the Provider under this Agreement, shall be considered employees or agents of the Provider only and not of the County, and any and all claims that may or might arise under any workers compensation or other law or contract on behalf of said employees while so engaged shall be the sole obligation and responsibility of the Provider. v) If activities related to the performance of this Agreement require specific licenses, certifications, or related credentials Provider represents that it or its employees, agents and subcontractors engaged in such activities possess such licenses, certifications, or credentials and that such licenses certifications, or credentials are current, active, and not in a state of suspension or revocation. vi) In determining the Basic Services to be provided, should any documents be referenced in this Agreement, the terms of this Agreement shall have priority in any conflict between the terms of referenced documents and the terms of this Agreement. vii) Should this Agreement involve project designs, the construction or creation of which is to be bid out or fulfilled by other contractors, and bidding or negotiation with contractors produce prices which, when added to the other elements of the approved total project cost, produce a cost that is in excess of the approved total project cost, the Provider shall participate with the County in negotiation and design adjustments to the extent such are necessary to obtain prices within the approved total project cost. All activity of the Provider with respect to these matters shall constitute Basic Services and shall be performed by the Provider without additional compensation. If negotiation and design adjustments fail to bring costs within the total project cost the County may reject all bids and Provider will redesign or reduce portions of the project in an effort to reduce the bid prices to within the total project cost and rebid the project. One such redesign is included within Basic Services. If this second letting for bids does not produce bids that are within the approved total project cost initially or after negotiations with the contractor the cost is not reduced to an amount within the total project cost, the Provider is not obligated to engage in further redesign. Revised 07/20 2 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C 3. Basic Services a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows (fully describe services to be provided): Provision ink and maintenance service to the copy machines included in Attachment A ("Listing of Copiers"), subject to additional terms in Attachment B ("Additional Terms") and charged consistent with Attachment C ("Fee Schedule"). 4. Duration of Services a. Term. The term of this Agreement shall be from 3 March 2021 to 2 March 2022. b. Scheduling of Services. i) The Provider shall schedule and perform its activities in a timely manner. ii) Should the County determine that the Provider is behind schedule, it may require the Provider to expedite and accelerate its efforts, including providing additional resources and working overtime, as necessary, to perform its services in accordance with the approved project schedule at no additional cost to the County. iii) The Commencement Date for the Provider's Basic Services shall be 3 March 2021. 5. Compensation a. Compensation for Basic Services. Compensation for Basic Services shall include all compensation due the Provider from the County for all services satisfactorily (as determined by the County) performed pursuant to this Agreement. The maximum amount payable for Basic Services shall not exceed sixty-five-thousand and no/100 Dollars ($65,000.00) (See Attachment Q. Payment for satisfactorily performed Basic Services shall become due and payable within thirty (30) days of Provider properly invoicing County. Payment shall be subject to provisions of Section 5(b). b. Disputes. In the event the amount stated on an invoice is disputed by the County, the County may withhold payment of all or a portion of the amount stated on an invoice until the parties resolve the dispute. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. c. Additional Services. County shall not be responsible for costs related to any services in addition to the Basic Services performed by Provider unless County requests such additional services in writing and such additional services are evidenced by a written amendment to this Agreement. 6. Responsibilities of the County a. Cooperation and Coordination. The County has designated (Jim Northrup) to act as the County's representative with respect to the Project who shall have the authority to render Revised 07/20 3 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C decisions within guidelines established by the County Manager or the County Board of Commissioners and who shall be available during working hours as often as may be reasonably required to render decisions and to furnish information. 7. Insurance a. General Requirements. Provider shall obtain, at its sole expense, Commercial General Liability Insurance, Automobile Insurance, Workers' Compensation Insurance, and any additional insurance as may be required by County's Risk Manager as such insurance requirements are described in the Orange County Risk Transfer Policy and Orange County Minimum Insurance Coverage Requirements (each document is incorporated herein by reference and may be viewed at http://www.orangecountync.gov/departments/purchasing division/contracts.php). If County's Risk Manager determines additional insurance coverage is required such additional insurance shall consist of N/A(if no additional insurance required mark N/A as being not applicable). Provider shall not commence work until such insurance is in effect and certification thereof has been received by the County's Risk Manager. 8. Indemnity a. Indemnity. To the extent authorized by North Carolina law the Provider agrees, without limitation, to defend, indemnify and hold harmless the County from all loss, liability, claims or expense, including attorney's fees, arising out of or related to the Project and arising from property damage or bodily injury including death to any person or persons caused in whole or in part by the negligence or misconduct of the Provider except to the extent same are caused by the negligence or willful misconduct of the County. It is the intent of this provision to require the Provider to indemnify the County to the fullest extent permitted under North Carolina law. 9. Amendments to the Agreement a. Changes in Basic Services. Changes in the Basic Services and entitlement to additional compensation or a change in duration of this Agreement shall be made by a written Amendment to this Agreement executed by the County and the Provider. The Provider shall proceed to perform the Services required by the Amendment only after receiving a fully executed Amendment from the County. 10. Termination a. Termination for Convenience of the County. This Agreement may be terminated without cause by the County and for its convenience upon seven (7) days' prior written notice to the Provider. b. Other Termination. The Provider may terminate this Agreement based upon the County's material breach of this Agreement; provided, the County has not taken all reasonable actions to remedy the breach. The Provider shall give the County seven(7) days'prior written notice of its intent to terminate this Agreement for cause. Either party may terminate this Agreement upon notice to the other party that obligations pursuant to this Agreement are made impractical due to declarations of emergency by Orange County or Revised 07/20 4 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C by North Carolina due to events directly impacting Orange County. Both parties shall remain responsible for all payment and performance due up to the receipt of such notice, but shall have no further obligation or responsibility beyond that date provided the terminating party has taken all reasonable steps to complete the performance of its obligations. c. Compensation After Termination. i) In the event of termination, the Provider shall be paid that portion of the fees and expenses that it has earned to the date of termination, less any costs or expenses incurred or anticipated to be incurred by the County due to errors or omissions of the Provider. Upon request of the County, the Provider shall submit to County all relevant documentation, including but not limited to, job cost records, to support its claims for final compensation. ii) Should this Agreement be terminated, the Provider shall deliver to the County within seven (7) days, at no additional cost, all deliverables including any electronic data or files relating to the Project. d. Waiver. The payment of any sums by the County under this Agreement or the failure of the County to require compliance by the Provider with any provisions of this Agreement or the waiver by the County of any breach of this Agreement shall not constitute a waiver of any claim for damages by the County for any breach of this Agreement or a waiver of any other required compliance with this Agreement. e. Suspension. County may suspend the Basic Services and this Agreement at any time for County's convenience and without penalty to County upon three (3) days' notice to Provider. Upon any suspension by County, Provider shall discontinue work on the Basic Services and shall not resume the Basic Services until notified to proceed by County. 11. Additional Provisions a. Limitation and Assignment. The County and the Provider each bind themselves, their successors, assigns and legal representatives to the terms of this Agreement. Neither the County nor the Provider shall assign or transfer its interest in this Agreement without the written consent of the other. b. Governing Law. This Agreement and the duties, responsibilities, obligations and rights of respective parties hereunder shall be governed by the laws of the State of North Carolina. By executing this Agreement Provider affirms that Provider and any subcontractors of Provider are and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.58. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor identified, on the list created by the State Treasurer pursuant to G.S. 147-86.81. Revised 07/20 5 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C c. Non-Discrimination. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County Living Wage Policy(each policy is incorporated herein by reference and may be viewed at http://www.oran eg countync. og v/departments/purchasing division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. d. Dispute Resolution. Any and all suits or actions to enforce, interpret or seek damages with respect to any provision of, or the performance or non-performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. e. Entire Agreement. This Agreement represents the entire and integrated agreement between the County and the Provider and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both parties. Modifications may be evidenced by facsimile signatures. f. Severability. If any provision of this Agreement is held as a matter of law to be unenforceable, the remainder of this Agreement shall be valid and binding upon the Parties. g. Ownership of Work Product. Should Provider's performance of this Agreement generate documents, items or things that are specific to this Project such documents, items or things shall become the property of the County and may be used on any other project without additional compensation to the Provider. The use of the documents, items or things by the County or by any person or entity for any purpose other than the Project as set forth in this Agreement shall be at the full risk of the County. h. Non-Appropriation. Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability and non-appropriation of public funds. It is expressly agreed that County shall not activate this non-appropriation provision for its convenience or to circumvent the requirements of this Agreement, but only as an emergency fiscal measure during a substantial fiscal crisis. In the event of a change in the County's statutory authority, mandate or mandated Revised 07/20 6 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C functions, by state or federal legislative or regulatory action, which adversely affects County's authority to continue its obligations under this Agreement, then this Agreement shall automatically terminate without penalty to County upon written notice to Provider of such limitation or change in County's legal authority. i. Si natures. This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the consent of the Parties to utilize electronic signatures and the intent of the Parties to comply with Article 11A and Article 40 of North Carolina General Statute Chapter 66. j. Notices. Any notice required by this Agreement shall be in writing and delivered by certified or registered mail, return receipt requested to the following: Orange County Provider's Name Attention:Jim Northrup Michelle Shepard P.O. Box 8181 P.O. Box 3591 Hillsborough,NC 27278 Fayetteville,NC 28303 [SIGNATURE PAGE TO FOLLOW] Revised 07/20 7 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C IN WITNESS WHEREOF, the Parties, by and through their authorized agents, have hereunder set their hands and seal, all as of the day and year first above written. ORANGE COUNTY: PROVIDER: .a DocuSigned by: E�E by: LbInI�U� �A"At�s 142021 SbA f&Pk12021 By: By: Bonnie Hammersley, County Manager Michelle Shepard, Regional Director Sales Printed Name and Title Revised 07/20 8 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C ORANGE COUNTY—DEPARTMENT USE ONLY Party/Vendor Name: Systel Business Equipment Party/Vendor Contact Person: Michelle Shepard Contact Phone: (336) 808-8000 Party/Vendor Address: P.O. Box 3591 City Fayetteville State: NC Zip: 28303 Department: Finance Amount: $65,000.00 Purpose: Cost per copy service plan Budget Code(s): 10240120-590000 Vendor# 11999 (N/A if new vendor) Vendor is a BOCC consultant? Yes ❑No® Contract Type: (Check one)New Renewal ❑ Amendment ❑ Effective Date 3March2021 Approved by Board Yes❑ No® Agenda Date: N/A This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement: FocuSigned by: r;.-NDepartment Director's Signature 0 Date: 3/5/2021 Agreements for emergency services or repair are not subject to the above affirmation. If services related to this agreement have already begun or been completed please briefly describe the nature of the emergency condition that was addressed: N/A Information Technoloiies (Applicable only to hardware/software purchases or related services)This agreement has been reviewed and is approved as to information technology content and s .w6y: ht►� Na Office of the Chief Information Officer J Date: 3/6/2021 �e Risk Management This agreement is approved for sufficiency of insura 4ox",,specifications,and requirements: Office of the Risk Management Officer �eF�v>tie llb Date:3/ / 9 2021 r-7 Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: DocuSigned by: Office of the Chief Financial Officer �4ta 0 . Date:3/10/2021 409 Legal Services This agreement is approved as to legal form and EA:=$,sa, d V�AIn,by: Office of the County Attorney Date:3/10/2021 Clerk to the Board Received for record retention: All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: Office of the Clerk to the Board Date: Revised 07/20 9 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C Revised 07/20 10 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C Schedule A-Orange County Meters Make Model Serial number Equip ID# B/W Start Meter Color Start Meter 1 Ricoh C2504EX C777R210040 EN283 19,265 2 Ricoh C2504EX C777R210040 EN283 6,943 3 Ricoh IMC2500 3099R900069 FH859 6,247 4 Ricoh IMC2500 3099R900069 FH859 5,686 5 Ricoh 5054SP G186R520616 EK626 154,783 6 Ricoh MP2555SPAD C298RB20559 FB299 26,904 7 Ricoh MPC5503 E185M560211 EF747 98,588 8 Ricoh MPC5503 E185M560211 EF747 82.901 9 Ricoh MPC8003 C077C100009 EP592 191,064 10 Ricoh MPC8003 C077C100009 EP592 156,531 11 Ricoh C2504EX C777R410801 EP010 112,971 12 Ricoh C2504EX C777R410801 EP010 53,242 13 Ricoh 5054SP G186R520065 EL491 89,430 14 Ricoh MP5002SP W533L300234 D0886 296,066 15 Ricoh 2035E K2846000603 C1048 378,246 16 Ricoh MP3554 G165RB30407 EF795 107,989 17 Ricoh MP2555SPAD C298R520305 EW837 7,942 18 Ricoh MPC4503 E175MC63320 E1338 340,080 19 Ricoh MPC4503 E175MC63320 E1338 57,929 20 Ricoh MP6055SP C347R500253 EU056 134,727 21 Ricoh C3504 G706M460440 EN285 39,771 22 Ricoh C3504 G706M460440 EN285 15,826 23 Ricoh C2504EX C77711210068 EN291 146,523 24 Ricoh C2504EX C77711210068 EN291 141,163 25 Ricoh MPC4503 E174MA10302 EA484 117,843 26 Ricoh MPC4503 E174MA10302 EA484 199,574 27 Ricoh IMC4500 3129M141281 FB093 148,793 28 Ricoh IMC4500 3129M141281 FB093 104,716 29 Ricoh C3504EX C728M700327 EZ655 19,931 30 Ricoh C3504EX C728M700327 EZ655 24,628 31 Ricoh IM43OF 3359PB00813 FK090 2,098 32 Ricoh IM43OF 3359PB00810 FK061 13,297 33 Ricoh 5054SP G186R520745 EN184 71,524 341 Ricoh MP4055SP C32811200740 EW717 134,233 35 Ricoh IM35OF 3379P100453 FD937 1,692 36 Ricoh M2554SP G14611300672 ES088 52,122 37 Ricoh C6004 G736M510420 E1452 124,108 38 Ricoh C6004 G736M510420 E1452 110,697 39 Ricoh C6004 G736M461096 E1451 199,786 40 Ricoh C6004 G736M461096 E1451 104,004 41 Ricoh MP5002SP W532LA00425 DM533 42 Ricoh C6004 G736M761027 EJ541 86,820 43 Ricoh C6004 G736M761027 EJ541 107,069 44 Ricoh MP2555SPAD C29711620235 EP004 57,857 45 Ricoh M2554SP G145RB00238 EG482 83,993 46 Ricoh MPC4503 E175MC61809 I EG483 164,072 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C 47 Ricoh MPC4503 E175MC61809 EG483 364,290 48 Ricoh 3555SPAD C317R620267 EN880 272,267 49 Ricoh MP6055SP C348RB00321 FB279 94,255 50 Ricoh 3054SP G155R730127 EF727 122,900 511 Ricoh C3504EX C728M110893 EW521 43,770 52 Ricoh C3504EX C728M110893 EW521 62,451 53 Ricoh MPC3503 E163M860911 DS385 294,452 54 Ricoh MPC3503 E163M860911 DS385 233,532 55 Ricoh C4504 G716M960339 FB250 54,942 56 Ricoh C4504 G716M960339 FB250 84,985 57 Ricoh C4504 G716M810722 EU070 37,192 58 Ricoh C4504 G716M810722 EU070 32,440 59 Ricoh 2022 J8332101502 CF123 not in use 60 Ricoh MP7503SP G668LC00263 FB286 107,058 61 Ricoh 5054SP G186R420998 EL101 185,436 62 Ricoh MP5055SP C337R800806 EP532 273,344 63 Ricoh M2554SP G145RA00732 E1356 70,947 64 Ricoh M2554SP G145R901470 E1358 46,755 65 Ricoh M2554SP G145RB00296 E1359 20,100 66 Ricoh C3504EX C728M700183 EZ698 19,339 67 Ricoh C3504EX C728M700183 EZ698 6,328 68 Ricoh 3054SP G155R830288 EG491 78,674 69 Ricoh IMC4500 3129M402361 FC676 23,343 70 Ricoh IMC4500 3129M402361 FC676 35,084 71 Ricoh C6004 G736M461562 E1469 250,374 72 Ricoh C6004 G736M461562 E1469 395,884 73 Ricoh M2554SP G146R700343 EA328 54,370 74 Ricoh MP4054SP G176R130765 EA327 66,880 75 Ricoh MP5055SP C337R800959 EP531 176,427 76 Ricoh C4504 G716M810063 EP529 204,821 77 Ricoh C4504 G716M810063 EP529 40,915 78 Ricoh MP4055SP C328R401150 FB065 57,819 79 Ricoh MPC3503 E164MB60244 EA438 94,615 80 Ricoh MPC3503 E164MB60244 EA438 47,307 81 Ricoh M2554SP G145RB00346 EL151 154,676 82 Ricoh 3555SPAD C319R320090 FD769 5,889 83 Ricoh 3555SPAD C319R320131 FD764 26,273 84 Ricoh MP2555SPAD C299R220414 FD770 9,188 85 Ricoh M2510 M0966001232 CP653 not in use 86 Ricoh M2554SP G146R700076 EK661 268,942 87 Ricoh C3004 G696M960539 EL169 81,009 88 Ricoh C3004 G696M960539 EL169 54,493 89 Ricoh MP7503SP G667LB00092 EU072 292,703 90 Ricoh C3504EX C727M510553 EU080 28,255 91 Ricoh C3504EX C727M510553 EU080 10,890 92 Ricoh 3555SPAD C317RB20044 EU071 173,396 93 Ricoh MPC4503 E175MC61460 EG416 120,731 94 Ricoh MPC4503 E175MC61460 EG416 159,057 95 Ricoh MP2555SPAD C299R120549 FC638 35,029 96 Ricoh C4504 G716M710115 EL490 34,074 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C 97 Ricoh C4504 G716M710115 EL490 58,376 98 Ricoh IMC2500 3099R400501 FD999 2,742 99 Ricoh IMC2500 3099R400501 FD999 2,690 100 Ricoh C3500 3119R8005678 FL050 15 101 Ricoh C3500 3119R8005678 FL050 21 102 Ricoh C6000 3140R900244 FM196 712 103 Ricoh C6000 3140R900244 FM196 114 104 Ricoh C4500 3120R700028 FM180 88 105 Ricoh C4500 3120R700028 FM180 162 106 Ricoh C4500 3120R800471 FM171 60 107 Ricoh C4500 3120R800471 FM171 102 108 Ricoh 2555 C290R120363 FK431 129 109 Ricoh 2555 C290R420167 EP561 97 110 Ricoh 2555 C299RB20275 EP562 92 111 Ricoh 2555 C399R400550 FK408 189 112 Ricoh C3500 3140R900244 FM196 75 113 Ricoh C3500 3140R900244 FM196 114 1141 Ricoh C3500 3119R800890 FL035 23 1151 Ricoh C3500 3119R800890 FL035 78 DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C Attachment B Additional Terms 1. Systel normally provides service response time in four(4) hours or less from the time the call is placed with our Dispatch Department. Emergency service calls where the equipment is totally inoperable are guaranteed to our customers if they notify us at the time of placing the call that emergency service is required and the machine is totally inoperable (will not make a copy). If for any reason Systel fails to respond to emergency service calls within four(4) working hours,then the customer shall be entitled to a twenty-five dollar($25.00) credit to their account to be used for the purchase of supplies or other services.The customer must notify the technician upon their arrival to receive credit under this program. No credits will be issued after the date of any call for which credit is claimed. 2. Systel provides to its customers a total satisfaction guarantee as long as your machine is continuously under a Systel Guaranteed Maintenance Agreement. At any time the customer is not totally satisfied with their equipment purchased, leased, or rented through Systel, it may be exchanged for similar equipment of equivalent age, condition, and volume.Type of equipment substituted will be at the sole discretion of Systel.The company's normal installation and removal charges shall apply to any substitutions or equipment requested by customer. 3. There are no warranties, agreements or representations of any kind, directly or indirectly, expressed or implied, except those specifically stated herein.The warranties provided herein for the equipment shall only be for the use of the equipment in the manner for which it was designed in accordance with all applicable manufacturer and vendor manuals. DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C Attachment C Fee Schedule Base Fee $0 Cost per B/W copy$0.00720 Cost per Color copy$0.05500 Total cost not to exceed: $65,000.00 Fees may be billed semiannually. DocuSign Envelope ID:73B8BD54-5EOD-4513-82EE-D3847F95CE4C 711/4/2020 E(MM/DDYYY) A�" CERTIFICATE OF LIABILITY INSURANCE IY THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Carolyn M.Hatem Arthur J. Gallagher Risk Management Services, Inc. VHCN Ext: 984-328-7665 A/C No:984-328-7655 4250 Congress Street, Ste. 200 E-MAIL Charlotte NC 28209-4615 ADDRESS: carolyn_hatem@ajg.com INSURER(S)AFFORDING COVERAGE NAIC# INSURER A:Travelers Property Casualty Co of America 25674 INSURED INSURER B:Travelers Indemnity Co of America 25666 Systel Business Equipment, Inc P O Box 35910 INSURER C: Phoenix Insurance Company 25623 Fayetteville, NC 28303-5910 INSURERD: INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER:516055329 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR INSD WVD POLICY NUMBER MM/DDIYYYY MM/DDIYYYY B X COMMERCIAL GENERAL LIABILITY 63082831366820 11/1/2020 11/1/2021 EACH OCCURRENCE $1,000,000 CLAIMS-MADE OCCUR PREM SES�RENTE a o_cur ence $100,000 MED EXP(Any one person) $5,000 PERSONAL&ADV INJURY $1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $3,000,000 POLICY❑ PRO- JECT ❑ LOC PRODUCTS-COMP/OP AGG $2,000,000 X OTHER: $ A AUTOMOBILE LIABILITY 81082831367A20 11/1/2020 11/1/2021 COMBINED SINGLE LIMIT $1,000,000 Ea accident X ANY AUTO BODILY INJURY(Per person) $ X OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS X HIRED X NON-OWNED PROPERTY DAMAGE $ AUTOS ONLY AUTOS ONLY Per accident X Phys.Dam. X $75,000 $ A X UMBRELLA LIAB X OCCUR CUP7J36031220 11/1/2020 11/1/2021 EACH OCCURRENCE $20,000,000 EXCESS LIAB CLAIMS-MADE AGGREGATE $20,000,000 DED X RETENTION$ $ c WORKERS COMPENSATION UB7J69193620 11/1/2020 11/1/2021 X PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVE ❑ E.L.EACH ACCIDENT $500,000 OFFICER/MEMBER EXCLUDED? NIA (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $500,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $500,000 A Auto Physical Damage 8108283B67A20 11/1/2020 11/1/2021 $1,000 Deductible Comprehensive $1,000 Deductible Collision DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) General Liability Form CGT100 0219 Includes Blanket Additional Insured, Blanket Additional Insured Vendors,Primary/Non-Contributory General Liability Form CGD458 0219 Provide Blanket Waiver of Subrogation Automobile Liability Form CAT353 0215 Includes Blanket Additional Insured and Waiver of Subrogation Gamma Leasing Inc is included as named insured for Automobile policy Umbrella Liability is following form. Workers Compensation includes Form WC00031300-001 Blanket Waiver of Subrogation CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Orange County Government ACCORDANCE WITH THE POLICY PROVISIONS. P.O. Box 8181 Hillsborough NC 27278 AUTHORIZED REPRESENTATIVE USA ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD