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Home My WebLink About2020-921-E Emergency Svc - PLM Equipment Services stretcher maintenance DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 QVLDVIDING QUALITY Revised: October 16,2020 EMSRFt SERVICE AND REPp`�i� PLM Equipment Services 212 Powell Dr., Unit 122 Raleigh, NC 27606 919-233-2231 Fax 919-233-3480 www.emsarncva.com STRETCHER/ STAIRCHAIR/ POWERLOAD / PERFORMANCE LOAD MAINTENANCE AGREEMENT This agreement is by and between PLM Equipment Services, Inc d.b.a. Emsar (hereinafter referred to as the "Company") and the "Customer" whose name and location of principal offices are listed on Page 3 of this agreementand Attachment A. 1. Maintenance Coverage The Company agrees to provide comprehensive preventive maintenance and repair services on the equipment of the Customer. This equipment is not limited to FDA Controlled Class II Medical Devices. The equipment can be Stryker EMS, and others. 2. Preventive Maintenance Service 2.1 Definition Preventive Maintenance shall consist of those routine maintenance services which are intended to keep the Equipment in proper operating condition in accordance with the original approved manufacturer's recommendations. 2.2 Frequency A scheduled preventive maintenance inspection shall be performed on each stretcher, Power Load, Performance Load, and stair chair two (2)times per year. 2.3 Scope During the inspection, the equipment will be hand washed, disinfected, lubricated and inspected for damage or wear. Cleaning is limited to no more than 20 minutes per unit. 2.4 Additional Repairs If damage or wear is detected during the preventive maintenance inspection, it will be noted on the Equipment Report and brought to the attention of the Customer. Fastener rails are inspected and adjusted at no additional charge. New fastener rails are available for installation at the time of service. Repairs to the fastener rail system will be billed as additional labor and parts. Note: Repair service for the stretchers and stair chairs includes parts and labor with exceptions noted in Addendum 1. 2.5 Documentation An Equipment Report shall be completed by the technician on each piece of equipment serviced. This report shall document the Customer, serial number, date, location of service, and identity of the service technician. It shall also specify which parts were replaced or repaired. Repairs and evaluation are made in accordance with proprietary and copyrighted Stryker technical manuals. 2.6 Lubrication Stryker equipment is lubricated with factory approved lubricants. 2.7 Hardware Only new genuine Stryker Parts are used in repairs. No used, modified or homemade parts will be installed. All new original parts will have met FDA approved testing standards. This practice will insure your equipment is not modified. Your equipment will be treated as if there is an FDA Enforcement Group on site. Page ] of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 2.8 Labor No subcontract labor will be used in the process of inspection, testing and repair of Class II medical devices. All labor will be authorized by the device manufacturer as factory trained and certified to be competent. All Employees are covered by Workmen's Compensation. 3. Repair Services 3.1 Definition Repair Services shall consist of those services necessary to restore non- operational, damaged, or worn equipment to safe operational status and which are not included in the manufacturer's warranty or preventive maintenance agreement (equipment which is included in the agreement is listed in Addendum 2 for Orange Co. EMS and Addendum 3 for South Orange Co. EMS). 3.2 Initiation of Repairs Repair Services may be initiated following a demand for service from the Customer, or they may result from defects detected during a preventive maintenance inspection. A demand repair performed on site will be charged at the service rate of $90.00 per hour labor plus parts. Labor is billed in 15 minute increments. Parts will be invoiced in accordance with the Company's published price list. Additionally, for each cot in need of repair, a complete preventive maintenance inspection must also be performed. If an unscheduled visit is called for, there will be no travel charge if the repair can wait until technician is in the area. 4. Other Specific Terms 4.1 Pre-Contract Inspection Prior to Company's acceptance of the Equipment under this agreement, all equipment will be subject to an inspection to determine working condition and acceptability. If Company determines that the equipment is not in acceptable working condition, the Company will provide the Customer with an estimate of the cost of bringing the Equipment to acceptable working condition and necessary repairs. Estimates provided to the Customer will be in accordance with the Company's time and material rates in effect. 4.2 Non-Company Repair or Modification Company shall not be obligated under this agreement to provide maintenance or repair services on Equipment that is necessary as a result of service, repair or replacement of parts, or attachments, or modification of the Equipment performed by anyone other than an authorized Company technician. 4.3 Presentation of Equipment Equipment should be provided at least every 30 minutes; otherwise, waiting time will have to be billed as repair time. Customer will be billed for all units listed in Addendum 2 and 3 , whether or not they are presented at time of visit. Additional equipment presented for PMs that are not listed in Addendum 2 or 3 will be billed at a comparable rate as those listed in Addendum 2 and 3. 4.4 Warranty A ninety (90) day limited warranty shall apply to all workmanship and parts replaced during the scheduled preventive maintenance and demand repairs. Warranty shall be limited to the repair or replacement of the affected part at the discretion of the Company. In no case shall the Company be liable for damage or injury to persons or property, which may result from the use of products which Customer repairs. 4.5 Training The Customer is responsible for all training of its employees and users of the Equipment in its safe and proper operation. Company may provide training materials or assistance, if requested, but the sole responsibility for employee training remains with the Customer. Page 2 of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 4.6 Insurance The Company shall maintain insurance coverage for the duration of this contract as follows: a) EMSAR, Inc. $3 million Comprehensive Coverage b) PLM Equipment Services, Inc. $2 million Comprehensive Coverage 4.7 Indemnity The Customer shall indemnify and hold harmless against any claims, liability or damages Company incurs as a result of: a) The negligent operation or use of the Equipment by the Customer, its employees or agents; b) The failure by the Customer, its employees or agents to properly maintain and repair the Equipment; c) The failure of the Customer to have performed the service or repair work recommended by the Company; or d) The failure of the Customer to remove from operation Equipment which needs to be repaired or serviced. 5. Payment of Maintenance Agreement Payment of all invoices shall be made directly to the Company within the invoice terms. The Company does not invoice for any work in advance, only upon completion, including preventive maintenance. 6. Terms of Contract The term of this contract is July 1, 2020 to June 30, 2021, unless sooner terminated herein. Accepted for Company: Accepted for Customer: PLM Equipment Services, Inc Organization: Orange Co. EMS 212 Powell Dr., Suite 122 Street Address: 510 Meadowland Raleigh, NC 27606 City, State,Zip: Hillsborough, NC 27278 Phone: (919) 233-2231 Phone Number: 919-968-2050 Fax: (919) 233-3480 Email: pam.mims@emsarncva.com Email: amatthews(a�oran eg countync.gov DocuSigned by: By(signature): 6" B�urml�- ,• Printed Name: amela L. Mims Prin a ame: ""I Bonnie Hammersley Title: President Title: County Manager Date: 10/21//20 Qlt7�5/2020 Page 3 of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 QVDVIDING QUq,.,TY E MSRR�ERVICE AND Re? PLM Equipment Services Inc. 212 Powell Dr, Suite 122 Raleigh, NC 27606 919-233-2231 Fax 919-233-3480 www.emsarncva.com ADDENDUM # 1 The Gold Plan "All Inclusive Agreement" The "All Inclusive Plan" incorporates all of the foregoing standard preventive program plus all labor and parts for one guaranteed price for two, three or four visits per year. The program includes, but is not limited to the following: ❖ Worn Wheel Bearing ❖ Lift Handles ❖ Side Arm Pins with Knobs and Springs ❖ Crutch Tips ❖ Head End Release Handles ❖ Scuff Strips ❖ Foot End Release Handles ❖ Leg Return Springs The Gold level also includes the five point equipment management program, consisting of: ❑ Preventive Maintenance Cleaning Inspection Lubrication ❑ Equipment Tune-Up Hardware Tightening Alignment Adjustments ❑ Equipment Evaluation Reveals Needed Repairs Detects Potential Problems ❑ Usage Evaluation and Training Reveals Improper Usage ❑ EMSAR Equipment Report Provides a Documented History of Preventive Maintenance This service level includes the five-point maintenance program and all parts and repairs for a price which will remain fixed for the duration of the service contract. The inclusive agreement also provides, at no charge, for one emergency return trip. Any other emergency return trip will be billed for travel, labor and parts. Abuse is not covered as described by the manufacturer. ❑ Optional Accessories Repairs will be made if possible (parts may not be available), but devices can not be replaced under this agreement. Replacement is at owner expense. Consumables/ Page 1 of 2 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 accessories (StoNets, Canvas, IV Poles, Batteries, Oxygen bottle holder etc.)are not repairable. They must be replaced at owner expense. ❑ Stair Chair Exclusions Cable Assembly, Belt Track and Accessories on Stair Chairs are not included in the all inclusive agreement. Repairs will be made if possible (parts may not be available), but devices can not be replaced under this agreement. Replacement is at owner expense. ❑ Power Cot Exclusions Electronic and Hydraulic Systems are not included in the all inclusive agreement. Repairs will be made if possible (parts may not be available), but devices can not be replaced under this agreement. Replacement is at owner expense. ❑ Power Load / Performance Load Exclusions Preventive maintenance for PowerLoads and Performance Loads does not include parts and labor for any repairs that are required. Parts will be billed at list price and labor will be billed at the rate of$90/hr. ❑ Fastener Rail Fastener Rail adjustment is included under this agreement, but not repairs or replacement. ❑ Scheduled Work Dates Every effort will be made by the Company to arrange work dates which will be suitable to the Customer. If postponement is required by the Customer, it must be requested 72 hours in advance or a charge of$150.00 will be levied to defray travel costs. Page 2 of 2 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 Addendum 2 ORANGE COUNTY EMS STRETCHER MAINTENANCE PLAN 2020/2021 GOLD ALL INCLUSIVE AGREEMENT (Labor and Parts Included) Two Scheduled Visits MODEL SERIAL # AMOUNT N Stryker 6506 140439047 510 Stryker 6506 140439048 510 Stryker 6506 140439049 510 Stryker 6506 140439050 510 Stryker 6506 140439051 510 Stryker 6506 140439052 510 Stryker 6506 140439053 510 Stryker 6506 140439054 510 Stryker 6506 150640633 510 Stryker 6506 160341101 510 Stryker 6506 180540598 510 Stryker 6506 180540599 510 Stryker 6506 1908003500345 400 Stryker 6506 1908003500585 400 Stryker 6506 1908003500470 400 Stryker 6506 1908003500586 400 Total= $7720.00 SCHEDULED MONTHS November, 2020 May, 2021 Pagel of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 ORANGE COUNTY EMS STAIR CHAIR MAINTENANCE PLAN 2020/2021 GOLD ALL INCLUSIVE AGREEMENT (Labor and Parts Included) Two Scheduled Visits MODEL SERIAL # AMOUNT ($) Stryker 6252 070440393 160 Stryker 6252 100340536 160 Stryker 6252 100340537 160 Stryker 6252 100340538 160 Stryker 6252 100340539 160 Stryker 6252 100340540 160 Stryker 6252 100340541 160 Stryker 6252 100340542 160 Stryker 6252 100739577 160 Stryker 6252 100740560 160 Stryker 6252 100741130 160 Stryker 6252 100741138 160 Stryker 6252 101041377 160 Stryker 6252 111141173 160 Stryker 6252 120140979 160 Total= $2400.00 SCHEDULED MONTHS November, 2020 May, 2021 Page 2 of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 ORANGE COUNTY EMS POWER LOAD 2020/2021 BASIC MAINTENANCE PLAN (Labor and Parts NOT Included) Two Scheduled Visits MODEL SERIAL # AMOUNT $ Stryker 6390 180539600 420 Stryker 6390 180539645 420 Stryker 6390 180541198 420 Stryker 6390 1907012400238 420 Stryker 6390 1907012400240 420 Stryker 6390 1908012400014 420 Stryker 6390 1908012400102 420 Total= $2940.00 SCHEDULED MONTHS November, 2020 May, 2021 ORANGE COUNTY EMS PERFORMANCE LOAD 2020/2021 BASIC MAINTENANCE PLAN (Labor and Parts Not Included) Two Scheduled Visits MODEL SERIAL # AMOUNT ($) Stryker 6392 2018000800199 50 Stryker 6392 2018000800228 50 Stryker 6392 2018000800230 50 Stryker 6392 2018000800226 50 Stryker 6392 2018000800229 50 Total= $250.00 SCHEDULED MONTHS November, 2020 May, 2021 GRAND TOTAL ORANGE CO EMS = $139310.00 Page 3 of 3 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 Addendum 3 SOUTH ORANGE COUNTY EMS STRETCHER AND STAIR CHAIR 2020/2021 GOLD ALL INCLUSIVE AGREEMENT (Labor and Parts Included) Two Scheduled Visit MODEL SERIAL # AMOUNT ($) Stryker 6506 180640779 510 Stryker 6252 150539735 160 Total= $670 SCHEDULED MONTHS November, 2020 May, 2021 SOUTH ORANGE COUNTY EMS PERFORMANCE LOAD 2020/2021 BASIC MAINTENANCE PLAN (Labor and Parts Not Included) Two Scheduled Visits MODEL SERIAL # AMOUNT ($) Stryker 6392 2018001000233 50 Total= $50 SCHEDULED MONTHS November, 2020 May, 2021 GRAND TOTAL SOUTH ORANGE CO EMS= $720.00 Page 1 of 1 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 Attachment A ADDENDUM TO PLM EQUIPMENT SERVICES, INC D.B.A. EMSAR STRETCHER/POWERLOAD/PERFORMANCE MAINTENANCE LOAD AGREEMENT This Customer Addendum, together with the applicable cover agreement, modifies the PLM Equipment Services, Inc. d.b.a. Emsar Stretcher/Stairchair/Powerload/Performance Load Maintenance Agreement ("Agreement") between Emsar ("Contractor") and Orange County ("Customer"). The Customer Addendum takes precedence over all other conflicting terms and conditions of the Agreement. This Addendum supersedes and modifies the attached Agreement. This Addendum is attached to the Agreement is hereby incorporated by reference into that Agreement as if had been set out therein. 1. Modify Section 4.7.by adding the following italicized language. The Customer shall indemnify and hold harmless"to the maximum extent permitted by North Carolina law" any claims, liability or damages Company incurs as a result of: At the end of Section 4.7 adding: No section of the Agreement is intended to create a waiver of Customer's rights or privileges as a sovereign entity. 2. Amending the Agreement to add the following sections to the Agreement: 7. Provider shall at all times remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and federal anti-discrimination laws, policies, rules, and regulations and the Orange County Anti-Discrimination Policy. Any violation of this requirement is a breach of this Agreement and County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended to limit and does not limit the definition of breach to discrimination. By executing this Agreement Provider affirms that Provider is and shall remain in compliance with Article 2 of Chapter 64 of the North Carolina General Statutes. By executing this Agreement Provider certifies that Provider has not been identified, and has not utilized the services of any agent or subcontractor, on the list created by the State Treasurer pursuant to G.S. 147-86.58. 8. Dispute Resolution: Any and all suits or actions to enforce, interpret, or seek damages with respect to any provision of, or the performance or non- performance of, this Agreement shall be brought in the General Court of Justice of North Carolina sitting in Orange County, North Carolina. It is agreed by the parties that no other court shall have jurisdiction or venue with respect to such suits or actions. Binding arbitration may not be initiated by either Party, however, the Parties may agree to nonbinding mediation of any dispute prior to the bringing of such suit or action. 9. Non Appropriation: Provider acknowledges that County is a governmental entity, and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are unavailable and not appropriated for the performance of County's 1 Addendum Rev. 11120 DocuSign Envelope ID: DEAC3767-OBA7-46CE-9OA8-8653E1 191 OA6 Attachment A obligations under this Agreement, then this Agreement shall automatically expire without penalty to County immediately upon written notice to Provider of the unavailability and non-appropriation of public funds. 10. Signatures: This Agreement together with any amendments or modifications may be executed electronically. All electronic signatures affixed hereto evidence the intent of the Parties to comply with Article 11 A and Article 40 of North Carolina General Statute Chapter 66. FDocuSigned by: DocuSigned by: r Contractor: F "oMu-sb_� � w�S Pam ims Bonnie Hammersley, County Manager 2 Addendum Rev. 11120 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 Attachment A ORANGE COUNTY—DEPARTMENT USE ONLY Party/Vendor Name: PLM Equipment Services Party/Vendor Contact Person: Pam Mims Contact Phone: 919- 233-2231 Party/Vendor Address: 212 Powell Dr Suite 122 City Raleigh State:NC Zip: 27606 Department: Emergency Services Amount: $14,030,00 Purpose: Maintenance for EMS Stretchers Budget Code(s): 10757520-571000 Vendor # (N/A if new vendor) Vendor is a BOCC consultant? Yes ❑ No® Contract Type: (Check one) New ❑ Renewal Amendment ❑ Effective Date July 1, 2020 Approved by Board Yes❑ No® Agenda Date: This agreement is approved as to technical form and content and I as Department Director affirmatively state work on this project has not been initiated prior to execution of the agreement: �l� J`�I'`ts DocuSigned^/by: Department Director's Signature Date: 11/19/2020 Agreements for emergency services or repair are not subject to the above affirmation. If services related to this agreement have already begun or been completed please briefly describe the nature of the emergency condition that was addressed: Information Technologies (Applicable only to hardware/software purchases or related services)This agreement has been reviewed and is approved as to information technology content and specifications: Office of the Chief Information Officer Date: Risk Management This agreement is approved for sufficiency of insurance standards,specifications,and requirements: Office of the Risk Management Officer Date: Financial Services This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act: DocuSigned by: 4.4/1. 11/23/2020 Office of the Chief Financial Officer Date: Legal Services This agreement is approved as tc&gWcfsxmcwW sufficiency: Office of the County Attorney -44"".\-- Date: 1112512020 Clerk to the Board Received for record retention: All Docusign contracts must be copied to the Clerk upon completion: occlerkdocs@orangecountync.gov The following signature block is for hard copies only and is not required for Docusign contracts: 3 Addendum Rev. 11120 DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6 Attachment A Office of the Clerk to the Board Date: 4 Addendum Rev. 11120