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HomeMy WebLinkAboutCarol Woods 2020-01-20Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Nursing Home xAdult Care Home Carol Woods 750 Weaver Dairy Road, Chapel Hill, NC 27514 Visit Date: 1/20/2020 Time spent in facility: 1 hr Arrival time: 11:30 am pm Name of person exit interview was held with: Interview was held: x in Person Phone Admin. SIC (Supervisor in Charge) Other Staff Rep. Debbie XXXXX RN, Nursing Engagement Coach Committee Members Present: MaryLou Gelblum, Shade Little Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 11 Resident Rights Information is clearly visible:x Yes No Ombudsman Contact Info is correct and clearly posted: Yes No The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: x Yes No Resident Profile Yes/No/NA Comments/Other Observations Do the residents appear neat, clean and odor free? Y Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Y Did you see or hear residents being encouraged to participate in their care by staff members? N Were residents interacting with staff, other residents & visitors? Y Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Y Did you observe restraints in use? N/A If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y The residents are very comfortable. 2. Did you notice unpleasant odors in commonly used areas? N One resident started baking cakes to celebrate 3. Did you see items that could cause harm or be hazardous? N birthdays (arrived 4 years ago). It will be cut at 4. Did residents feel their living areas were too noisy? N dinner. 5. Does the facility accommodate smokers? Where? X Outside only Inside only Both Inside/Outside Y 6. Were residents able to reach their call bells with ease? N/A Several mentioned how easy the transitions from 7. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? N/A cottages to these units have been. Resident Services Yes/No/NA Comments/Other Observations 8. Were residents asked their preferences or opinions about the activities planned for them at the facility? Y 9. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Y 10. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Y One resident mentioned less variety in meals as compared to the main dining area, but stated 11. Do residents have privacy in making and receiving phone calls? Y the staff will get your choice if you desired. 12. Is there evidence of community involvement from other civic, volunteer or religious groups? Y A wide of community groups (religious, musical, civic) visits the facility. 13. Does the facility have a Resident’s Council? Family Council? Y Areas of Concern Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? N Discuss items from “Areas of Concern” Section as well as any changes observed during the visit Again we note: Carol Woods provides excellent services to its residents. The facility is very well maintained. Residents have a wide range of activities available. One resident has become noticeable less active when their cat died. Carol Woods allows pets but did not feel they should replace one who died. This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form.