Loading...
HomeMy WebLinkAboutOPC Board agenda 072605 n o -� fl. — ..a -1 s O co s O W m _ 00 Lrl �. z pc) Do o 0 0S D C� v (D _'? (� nG`' !" > to � � >, r D +' � 0 a0i O <_ -• CD' 3 = 2 ; cn � -° n z z n c� M -�. as m a) c�' _a �, . v N• cn Q. r4.. cD -n Cn 0 0 0 a N. v Co W O O c 0m ° = Q° �. � � � o -< � p = tomo o 0 o 0 c= _CD B o D CD 0 -Ci f o 3 CD E CD v � --t- 0-0' 0 0 �-a 0 in• = ° c (n cn X -0 U)_ (DcD 'r1 O z S SO cn � � co cn cnD (D o a) a) O cnCD o (D (La = n N cn' = m `;rn n v O N ov10 0 �� ,0 O cn � cn Z ( O (D flr,L . �, p' �• CD (DN (D cno n�< O IV n Q. CD O O O O CT7 CD 0) O O) O O � K (n (n CD (/) 'U' c N CD VACD CD N oO v O O � o � _ Pi- _ 0 �' �' �' > � � to CD CA ul CA Ul CTf Ul Cn CA V7 Cn V7 � CDO O a, O O CJ7 Z Z Z Z Z Z Z z m z z z z z z z cn !n V) w w w w cn cn (n cn cn cn N 0 0 o O O o O o O O O O O O m NQ o 3 3 as a� a� as 0 O ; O O O O O O O O O O O O O O D j i � r v n 5 5 5 D D / O O f D o — -v Z -h -h -h O O o o O o 0 -0 0 -0 0 .� -v Interim Area Director ' s Report OPC Area Board Meeting OPC LME Board Meeting July 2005 1 . Status report on property issues : • Person County Children ' s Group Home — Pride of NC has terminated all services at the group home site . We have made arrangements for property maintenance while we develop a long -term plan for the Board ' s review and approval . • Chrysalis Properties - we are coming up with a proposed timelime and plan for acquiring the properties for the Board review . Preliminary information will be presented at the July meeting . 2 . Status report on payment of Durham Center contract : I am very pleased to announce that the negotiations between LeAnn N . Brown and Durham representatives was successful and OPC has received full payment for the management contract for calendar year 2004 . 3 . Acknowledgement of staff and /or program achievement : Management Team would like to ask the Board to join us in recognizing the work of Marilyn Ghezzi , a clinical therapist at Northside Clinic . Marilyn came to OPC in 1983 as the Volunteer Coordinator for OPC ' s Helpline . In 1988 she joined the staff at Northside Clinic , where she developed the clinic ' s DBT program , developed and still runs the clinic ' s treatment program for dually diagnosed consumers , and provides clinical supervision to graduate interns and staff . Marilyn was named Field Instructor of the Year by the UNC School of Social Work in 2002 , and was also awarded the Dean ' s Recognition of Teaching Excellence for 2004 - 2005 at the UNC School of Social Work . As part of her work at UNC , Marilyn has conducted workshops around the state in the areas of diagnosis and assessment , crisis intervention , and suicide prevention with severely mentally ill adults as part of a ten - session curriculum for mental health workers . Marilyn has also taught numerous workshops on group work for AHEC , and will be soon be doing trainings on assessment and treatment of dually diagnosed clients , and treatment of clients with Borderline Personality Disorder . Marilyn is tified f a cer orensic evaluator and holds a certificate in clinical supervision from NASW - NC . 4 . LME Departmental Profile : the Local Management Entity ( LME ) will have two new departments , as well as several other departments that existed as part of the area program . One of the new departments that we are creating is Community and Provider Services ( CAPS ) , which will operate under the guidance of Judy Batten . During the meeting Judy will be profiling the role of CAPS in the LME . 1 OPC Area Program RFP Schedule Update 7-15-05 Services Project Proaram RFP Draft ► RFP RFP Evaluation CommitteeBoard Contract _Manaaer Summary Final Release Submittal1 1 1 1 Approval Date Date MembersDate Date RFII for CSA Debra N/A N/A M.T. 5-12-05 Responses Consolidate Next steps for what to N/A Farrington final due feedback include in RFP? Other 5-11-05 6-15-05 6-22-05 feedback? Comprehensive Send out 2-1-05 MT review 7-29-05 8-15-05 9-26-05 Seeking 11-21-05 12-13-05 4-15-06 Service Agency Board discussion 7-14-05 nominations 2-22-05 Board review Feedback to us 7-26-05 2-25-05 MT review fdbck 3-3-05 To Marian &Ann 3-4-05 Program Project RFP RFP Informational RFP Evaluation CommitteeProjected Projected Manager Release Meeting.orQuestionDue SubmittalDecision Date Board Contract Date Date Date ApprovalDate Date EIFS-CC (on hold) Carolyn 2/2105 3/11/05 3/24/05 4/22/05 4/26/05 7/1/05 (under review) Services for Adults w/ MR/MI Cim 3/28/05 N/A 4/29/05 Ma `05 8/23/05 10/1/05(under review) Club Creative Tom V. 4/7/05 N/A 5/9/05 8/15/05 8/23/05 1011105 Club Insight Tom V. 4/7/05 N/A 5/9/05 8/15/05 8/23/05 1011105 Club Nova Tom V. 4/7/05 N/A 6/10/05 1 8/15/05 1 8/23/05 1011105 ► 1 1 1 ProjectManager . Awarded 1 Child Case Management Carolyn I. ASAP and Triumph Adult Intensive Group Home Cim B. Lutheran Family Services *EIFS/OC incl. KidSCope Carolyn Chapel Hill Training Outreach *ACTT for Adults with SPMI Tom V. Lutheran Family Services * Contract negotiations underway, final transition/contract effective dates pending 0 v 7-15-05 - 1 - OPC Area Program Policy and Procedure Subject : Nonpayment Policy Area Board Approved : Policy Manual : Service Revision Date : Policy : OPC will maintain a fair and equitable process to address the needs of consumers who do not fulfill their financial obligations to the agency. Procedures . • Consumers shall be asked to complete a Financial Statement upon admission and will be advised to immediately inform their provider of any changes in insurance or financial status . • Consumers will be expected to pay the full portion of any payment due, including co - payment, coinsurance, or deductible, at the end of each session and prior to scheduling another appointment . • If payment has not been made after two appointments , services may be modified or reduced based on careful consideration of the consumer ' s financial situation and the clinical judgment of the provider . • The consumer shall be informed prior to a change in service , and crisis services shall continue to be available to the consumer. • Upon receipt of payment, the consumer ' s services shall be reinstated . 3 OPC Area Program Policy and Procedure Subject : No - Show Clinic Area Board Approved : Policy Manual : Service Revision Date : Policy: OPC outpatient programs will have the option of instituting a "no - show clinic" . Purpose : To maintain a fair, efficient and clinically sound process to address the needs of consumers who regularly fail to attend scheduled appointments . Procedures . • Failure to keep a scheduled appointment or give 24 -hour advance notice prior to canceling an appointment will be considered a no - show/late cancellation . No - shows and late cancellations will be addressed clinically following the guidelines outlined in OPC ' s No -Shows Protocol. • OPC outpatient programs may also establish a no - show clinic, which would allow individual providers to set aside a specified amount of time (typically, one hour) each week to see consumers who have a pattern of missing scheduled appointments or who need walk-in availability. • Consumers who have two consecutive no - shows or late cancellations or three no - shows or late cancellations in a three-month period may be temporarily restricted to rescheduling during a provider ' s no - show clinic hour . A consumer may be asked to attend two clinic sessions without a no - show or late cancellation in order to be placed back on the provider ' s regular schedule . Crisis services will continue to be available . • Consumers shall be informed of this procedure upon admission and shall be given adequate notice prior to being asked to schedule an appointment during a no - show clinic . OPC Area Program Policy and Procedure Subject : Consumer Complaints Area Board Approved : Policy Manual : Administrative Revision Date . Policy : OPC is committed to quality service provision and achieving a high level of consumer satisfaction . OPC will facilitate positive resolution of complaints by providing a systematic process of review, which is reasonable, timely and thorough . Definition : A complaint is any verbal or written expression of concern with the provision of public mental health, developmental disabilities or substance abuse services that the complainant perceives as a problem . Complaints may fall into any of the following three categories : Potential Rights Violations , Administrative Issues & Service Quality or Clinical Service Decisions . Examples of complaints may include, but are not limited to the following : 1 . alleged violations of the rights of individuals or groups including cases of alleged abuse, neglect or exploitation ; 2 . concerns regarding the quality of services or the conduct of service providers ; 3 . disagreement with OPC administrative or service policies ; 4 . concerns regarding the use of restrictive procedures ; 5 . concerns regarding failure to provide needed services that are available ; 6 . concerns regarding the release of protected health information without consumer consent . 7 . concerns regarding ability to pay or fee determination Procedures : 1 . Consumers will be informed of their right to make a complaint upon admission into any OPC program or any program located in the OPC catchment area. Information regarding OPC ' s complaint process will be included in the OPC Consumer Handbook, which will be made available to consumers and legally responsible persons upon entry into the OPC service system . 2 . A complaint may be presented orally or in writing to an OPC Customer Service Department Representative ( CSR) . The CSR will assist a complainant who requests assistance in filing the complaint and will provide information describing the complaint process and how to contact advocacy groups . 3 . Should the CSR receiving the complaint have a conflict of interest, he or she will refer the case to another CSR who does not have prior knowledge or conflict of interest . 4. The CSR will inquire as to whether the concern has been communicated to the provider and, if not , will encourage the complainant to do so . If the consumer has already contacted the provider directly OR does not feel comfortable in doing so , the complaint will be processed by the CSR. Consumers are not required to participate in the provider 's conflict resolution or complaint process before submitting a complaint to the OPC. 5 . The CSR will ask the complainant for permission to use his/her name during the complaint process . In the event the complainant does not grant permission to use his/her name, every effort will be made to protect the identity of the complainant and to protect the complainant from harassment or retaliation . 6 . The CSR will document the following information and any other elements required by DMH/DD/ SAS on the Consumer Complaint Form : ♦ Complainant ' s/Consumer ' s Demographic information — name, telephone number, address . etc , ♦ The complainant ' s concerns in his/her own words and what the complainant believes is necessary to resolve the complaint ♦ Indication of whether the complainant agrees to be identified during the complaint process ♦ Provider/practitioner information I . Complaints regarding POTENTIAL RIGHTS VIOLATIONS 1 . A consumer, legally responsible person, staff person or other individual observing the . alleged violation may file a complaint against a service provider or OPC staff. 2 . The CSR must notify the complainant orally or in writing within five days 1 of receiving the complaint informing the complainant that the complaint will be addressed directly by an Informal Review Process or through an investigation of the allegation . A . Informal Review Process 1 . The CSR will remain the point of contact for the complainant and will provide the complainant with information regarding how to contact the CSR to ensure that the complainant is given full opportunity to represent his/her concern during the review process . 2 . During the review process the CSR may confer with one of more of the following internal OPC divisions : ♦ Service Systems & Provider Community ♦ Quality Improvement ♦ Interim Services Director/Divestiture Coordination ♦ Care Management ♦ Finance Office 7 . The CSR will work with the assigned person from the appropriate division( s) to resolve the complaint to the satisfaction of the complainant . The CSR will complete a 1 All days are calendar days . If necessary, deadlines fall on the first business day after a weekend or holiday. (0 review of the complaint within 10 days from the date the complaint was received and will document actions taken during the review process . 8 . A decision regarding the complaint will be dated and mailed to the complainant by the CSR within two days of the date the review was completed . 9 . The CSR will include information regarding how the complainant can access the next level of review . Be Review by Client Rights Committee 1 . If the issue is not resolved or the complainant is not satisfied with the decision resulting from the Informal Review Process , the complainant may file a complaint to the OPC ' s Client Rights Coordinator within 10 days from the date of the completion of the Informal Review process . 2 . The issue will be heard at the next regularly scheduled meeting of the Client Rights Committee or a special session of the Committee may be called . The Committee will review supporting documentation, and the complainant or his/her designee shall have an opportunity to speak at the meeting . Once the issue has been reviewed and the involved person(s) has had a chance to speak, the Committee will go into a closed session . The Committee will discuss the complaint and will make a final decision, which shall be documented in the minutes . 3 . The Client Rights Committee ' s decision will be dated and mailed to the complainant by the Client Rights Coordinator within 15 days from receipt of the complaint . C . Investigation/Referral In the event the resolution of a complaint requires investigation of a Category A or B provider 2 , the timelines and procedures outlined in 1 OA NCAC 27G . 0607 shall be followed . In the event the complaint is regarding a Category C or D provider, the Client Rights Coordinator may refer the complaint to the appropriate licensing body. II . Complaints regarding ADMINISTRATIVE ISSUES AND SERVICE QUALITY 1 . A complaint regarding administrative issues or service quality may be filed by a consumer, legally responsible person, staff or any other individual without a conflict of interest . 2 . The CSR will acknowledge receipt of the complaint the same or next business day following the date the complaint was received and will inform the complainant of the process and time lines for resolving the complaint . a Category A — facilities licensed pursuant to GS 122C , Article 2 , excluding hospitals . Includes 24 -hour residential facilities , day treatment and outpatient services . Category B — GS 122C , Article 2 , community-based providers not requiring State licensure . Category C — hospitals , state- operated facilities , nursing homes , adult care homes , family care homes , foster care homes or child care facilities Category D — individuals providing only outpatient or day services and are licensed or certified to practice in the State of North Carolina A . Informal Review Process Informal reviews of complaints regarding Administrative Issues and Service Quality follow the Informal Review Process for Potential Rights Violations as detailed in that section of this policy. B . Administrative Review Process 1 . If the issue is not resolved or the complainant is not satisfied with the decision resulting from the Informal Review Process , the complainant may file a complaint to the Customer Service Department within 10 days from the date of the completion of the Informal Review process . 2 . The Customer Service Manager or his/her designee will acknowledge receipt of the complaint the same or next business day following the date the complaint was received . 3 . The Customer Service Manager or his/her designee will deliver the complaint to the OPC Area Director along with all documentation regarding the original complaint, including a copy of the written decision from the Informal Review Process , 4 . The OPC Area Director will review the complaint . 5 . The Customer Service Manager or his/her designee will send the written decision of the OPC Area Director to the complainant within 10 days from the date the complaint was received by the Customer Service Manager . III . Complaints regarding CLINICAL SERVICE DECISIONS For procedures related to complaints regarding clinical service decisions , please see OPC ' s Utilization Management Policy & Procedure. Data Collection/Management The CSR ' s will enter data gathered from the complaint process . Routine summary reports will be provided to the Area Quality Improvement Committee (AQIC) , the Care Management Division, the Service Systems & Provider Community Division, the Client Rights Committee and the Consumer and Family Advisory Committee . These reports shall be used as a part of OPC ' s continuous quality improvement process . Complaints are filed in the OPC ' s Customer Services Department. External Advocacy Groups /Resources Consumers should be encouraged to contact the Advocacy & Customer Service Office at the Division of MH/DD/ SAS or the Governor ' s Advocacy Council with any concerns relating to services or providers in the OPC catchment area : Advocacy & Customer Service Office Division of MH/DD/ SAS Governor 's Advocacy Council for Persons 3009 Mail Service Center with Disabilities Raleigh, NC 27699 - 3009 2113 Cameron Street , Suite 218 (919 ) 715 - 3197 (voice) Raleigh, NC 276054 344 ( 800) 662 - 7030 (voice) or ( 800 ) 821 - 6922 (voice) or ( 877 ) 452 - 2514 (TTY) ( 888 ) 268 - 5535 (TDD ) V OPC Area Program Kathleen Bucher Interim Finance Director Phone (919) 913 4137 Fax (919) 913 4086 e-mail kbucher@ope-nihe.org 100 Europa Dr. Suite 490 Chapel Hill, NC 27517 To : OPC and LME Boards From : Kathleen Bucher, Interim Finance Officer Date : July 19 , 2005 Subject : Financial Status Report A final amended budget for fiscal year 2004 — 2005 is attached . A number of factors make this revision necessary, primarily a late-year flurry of new allocations, realignments of UCR to non-UCR funds, and the usual June/July increase in claims for contracted services and the corresponding Medicaid revenue . Since there is so much activity affecting year- end results that occurs in July, we have not yet prepared the June financial statements . I hope to have preliminary results by the time of the Board meeting . The fiscal year ended with an influx of cash, primarily from DMH . As of the end of the first week of July, we had received all of the anticipated revenue from DMH, including the LME administrative payment . Subsequently, we received a memo informing us that in the future the LME payments will be made one month behind, so we can anticipate July ' s payment sometime in August . We have begun the audit process with Dixon Odum for fiscal year 2005 . The auditors were on site the second week in July to do preliminary fieldwork, and will return in early September to do the final fieldwork. This should give time to complete the preparation of audited financial statements by the deadline . Providing mental health, developmental disabilities and substance abuse services in Orange , Person, and Chatham Counties OPC AREA PROGRAM PROPOSED BUDGET REVISIONS FISCAL YEAR 2004 - 2005 Board Approved Proposed Proposed Account Description Budget Revisions Revised Budget Revenues County Funds County General Funds -Orange 11294 , 000 - 122941000 Orange County- Kidscope 891000 - 891000 County General Funds- Person 3901591 - 3901591 County General Funds-Chatham 509 , 762 - 509 , 762 DSS Revenue 1551545 - 1551545 ABC 5c/ Bottle - Orange - - - ABC 5c/ Bottle - Person 71700 - 71700 ABC 5c/ Bottle - Chatham 7500 - 71500 ABC 7 % Profit - Orange - - - ABC 7 % Profit - Person - - - ABC 7 % Profit - Chatham - - - Other County Grants - 24 , 155 241155 Total County Funds 2/ 4540098 24, 155 21478, 253 Earned Revenue Client Fees 3531865 - 3531865 Insurance 661575 21000 68575 DMH / DD/SAS Claims 818691939 (286 ) 696) 815831243 Medicare 811845 - 811845 Medicaid - Regular 16 , 7611738 5381854 17 , 300 , 592 Medicaid - CAP - 1 , 2481500 1 , 2481500 Health Choice 1101665 183 , 000 2931665 CDSA 61 , 970 - 611970 Durham County MD/ DD/SA Program 213891746 (819 , 345) 11570 , 401 Developmental Day Fees 2041823 - 2041823 Sales - Rehabilitation Svcs 111861800 - 111861800 Bee- Line Designs Revenue 611500 - 61 , 500 Other Contract Revenues 118 , 909 61000 124 , 909 Client Transportation Fees 27 , 320 - 27, 320 Room & Board Payments from Family - - - Adult Care Home Incentive 401000 - 40 , 000 Total Earned Revenue 30, 335, 695 872, 313 31; 208, 008 DMH/DD/SAS Non- UCR Revenue Total DMH/DD/SAS Non - UCR Revenue 21 856, 804 602, 881 3, 459, 685 Medical Records Fees 275 - 275 Contributions 21000 - 21000 United Way 425 - 425 Town , Private & Foundation Grants 101000 - 101000 Apartment Rents 51066 - 51066 Interest Income 11500 - 11500 Miscellaneous Revenue 10 , 900 - 101900 Other Grants & Appropriations 641000 - 641000 Children ' s' Trust Fund 121470 ( 12 ) 470) - Deaf ► nterpreter-- Division funds 15 , 000 - 151000 Vocational Rehab . (VR ) Funds 2461281 - 2461281 Smart Start Funds 1181815 21500 121 , 315 P . L . 99-457 pt B (School Boards) 4171358 - 417 , 358 Local Title XX 2391897 - 239 , 897 HUD Drawdown 1501000 - 150 , 000 Federal Food Subsidy 551970 - 551970 Revised 7119105 10 OPC AREA PROGRAM PROPOSED BUDGET REVISIONS FISCAL YEAR 2004 - 2005 Board Approved Proposed Proposed Account Description Budget Revisions Revised Budget SSI/SSA Revenue 711000 - 71 , 000 LME Management Fees 510491339 - 510491339 Total Other Revenue 6, 470, 296 (9, 970) 61460, 326 Total Revenues 42, 116, 893 11489, 379 437606, 272 Expenditures Personal Service Salary Expense 1425511253 551843 14 , 607 , 095 Client Wages - Supported Employment 7751307 - 7751307 Substitutes & Temps . Salaries 381000 - 381000 Commissions 231425 - 231425 Area Board Expense 21500 - 21500 Advisory Board Expense 25 , 000 - 251000 Hiring Expenses 151750 - 151750 FICA Tax 111711593 41272 11175 , 865 Retirement 6941362 21680 6971042 Group Insurance 175580395 61480 135641875 Workers' Compensation 1551965 608 1561573 Unemployment Insurance 151517 60 151578 Accrued Vacation Expense 2543908 - 254 , 908 Total Personal Service Expenses 19, 281, 975 69, 943 19, 351, 919 Supplies and Materials Cleaning Supplies 251150 - 251150 Food and Provisions 64 , 985 - 64 , 985 Food Subsidy Expense Learning Centers 56 , 145 - 561145 Special Program Materials 60 , 615 - 60 , 615 Client Support Expense 164 , 010 - 1641010 Prescription Drugs 121430 (230) 12 , 200 Vehicle Supplies and Materials 971859 - 97 , 859 Office Supplies 1531025 - 1531025 Supply Subsidy Expense Learning Centers 21000 - 21000 Small Tools and Equipment 1381615 - 1381615 Total Supplies and Materials 774, 834 (230) 774, 604 Current Obligations Travel 1171875 - 117 , 875 Telephone - Land Line , Mobile , Pager 2071420 - 207 , 420 Postage , Express Delivery 191960 - 191960 Internet Fees/ Web Page Maintenance 53750 - 51750 T1 Lines/ Broadband Service 78 , 240 - 781240 Communications Systems Service 49 , 000 - 491000 Legal , Consulting , Auditing & Other Professional Fees 6911200 - 6911200 Utilities 1181480 - 118 , 480 Printing 10 475 - 101475 Repair & Maintenance - Building 841770 - 84 , 770 Repair & Maintenance - Equipment 101 , 265 - 1011265 Repair & Maintenance - Vehicles 831030 - 83 , 030 Advertising 33 , 778 - 331778 NC Sales Tax 675 - 675 County Sales Tax - - - Meetings and Conferences 301350 - 30 , 350 Training 670450 - 671450 Revised 7119105 11 OPC AREA PROGRAM PROPOSED BUDGET REVISIONS FISCAL YEAR 2004 - 2005 Board Approved Proposed Proposed Account Description Budget Revisions Revised Budget Total Current Obligations 1, 699, 718 - 11699, 718 Fixed Obligations - - Rental of Real Property 6821842 - 6821842 Vehicle Leases 1601863 - 1601863 Rental of Other Property 69 , 761 - 691761 Insurance and Bonding 3081465 - 308 , 465 Dues & Subscriptions 53 , 420 - 531420 Therapeutic Respite House 81100 - 8 , 100 Miscellaneous 127 , 103 - 127 , 103 Total Fixed Obligations 1, 4101554 - 11410, 554 Capital Outlay Office Furniture and Equipment 641675 - 64 , 675 Software and Licenses 421200 - 421200 Motor Vehicles - 481234 481234 Buildings and Improvements 31 , 500 - 311500 Total Capital Outlay 1381375 48, 234 186, 609 Provider Network Expenses Client Service Contracts - - - IPRS Funded Claims 51689 , 901 1531363 518431264 Medicaid Funded Claims 91236 , 146 114861380 1017221526 Non - UCR Payments 3 / 3382735 1731524 31512 , 259 County Funded 77 , 608 - 771608 Total Provider Network Expenses 18, 342, 390 11813, 267 20, 155, 657 Other Expenses DWI Program Payments to State - - - Claims and Judgements - - - Total Other Expenses - - - Contingency - 271211 271211 Total Expenses 41, 647, 846 11958, 425 43, 606, 272 Revenue Over ( Under) Expenses $ 0 Revised 7119105 1z BUDGETED REVENUES FY 2005 LME MANAGEMENT FEES COUNTY 12 % SUPPORT 6 % OTHER REVENUE 7 % _ DMH CLAIMS & NOWUCR OTHER FIRST & 27 % THIRD PARTY 6 % MEDICAID & CAP 42 % BUDGETED EXPENSES FY 2005 PERSONNEL EXPENSES 44 % CONTRACTED SERVICES 47 % OPERATING EXPENSES 9 % I � Minutes DD Committee to the Board June 28 , 2005 6 * 00pm - 7 : 00pm Europa SSPC Conference Room OPC Administrative Offices Type of Meeting : Monthly meeting of Committee Members Present : Carol Conway , Wanda Rogers Members Abent : Mary Bowe , Pat Vanderviere , Bradley Barnett , Robyn Dorton Staff: Cheryl Moran . Agenda 1 . Welcome / Announcements Members welcomed Carol Conway to the committee . 2 . Review of Last Months Minutes Minutes from last month were reviewed and accepted with no changes . 3 . Service Definition Changes and Implementation Date Change - There have been some changes in the proposed service definitions . Feedback is being accepted until 7 / 23 / 05 . The new implementation date has been delayed until October 1 , 2005 . 4 . CAP Waiver Implementation Date Change - Implementation date has been delayed until September 1 , 2005 . 5 . Divestiture Update PI Person Industries in on target for divestiture to Person County on July 1 , 2005 . CDS No further update from last month . RFP committee is still working with CDS on the RFP . 6 . Arc of Chatham Update - Meeting was held June 6 , 2005 . The steering committee was able to develop it 's bi - laws . Kathy Bucher had offered to help Elizabeth / Arc create a 5013c . Next meeting will be July 18 , 2005 . 7 . Voucher Respite Services Since the Early Intervention programs will be divesting , the Voucher Respite Services program will need to be administered differently . Arc of Orange currently has it 's own respite program and they also administer Project FAST . OPC has had some discussions with Marc Roth , Director of Arc of Orange regarding taking on the administration of the Voucher Respite program for Person and Chatham Counties . Next meeting will be July 26 , 2005 at 6 : OOpm in the SSPC conference room . Submitted by : Cheryl Uphoff- Moran DD Community Planner ADULT MENTAL HEALTH / SUBSTANCE ABUSE COMMITTEE Minutes , June 28 , 2005 Present : Rhonda Allen , Shira Belovicz , Pam Chevalier , Ilona McManus Staff : Tom Velivil , Marian Whitt STAR Unit Tom Velivil informed the group that OPC STAR ( Screening , Triage , Access and referral ) unit would begin their operation on July 5 , 2005 . Beginning July 5tn , consumers wishing to make an appointment to access the mental health , developmental disabilities or substance abuse services in OPC catchment area will contact the STAR unit at 919 . 913 . 4100 or 1 . 800 . 233 . 6834 . The STAR unit clinicians will provide a telephone screening to determine the urgency of need ( Emergent , Urgent or Routine ) and will make a referral for face to face assessment with a provider in the community . If a consumer does not qualify for services , the STAR unit clinician will provide information about other community resources . Assessment , Person - Centered Planning & Service Delivery Tom Velivil discussed with the members the Service Delivery flow- chart and how the consumers will be referred to various services when the new service definition is implemented on October 1st . 2005 . Consumers in the committee raised concerns about their current services and wondered how their services will be affected in the advent of new service definition . Two of the members raised concerns about losing their individual and group therapy sessions and hoped that they will at least receive a limited amount of these services . Members also raised concern over fragmentation in services and hoped that OPC will keep best practice in mind and will authorize services to fit the needs of individual consumers . Marian Whitt briefly shared with the group how Person Counseling Center is preparing to implement the Community Support model and the new service definition . She also assured the members that Person Counseling Center is make every effort possible to make this as smooth a transition as possible . Next meeting : July 26 , 2004 at 6 . 00 PM Submitted by : Tom Velivil Minutes of the OPC Client Rights Committee Date : July 12 , 2005 Members present : Harry Horton ❑ Greg 011ey Shelia James ® John Santucci Kevin McHugh ❑ John Thompson Carolyn Marks Staff : Lynne Hamlet Guest ( s ) present : Marc Tasse , CDL ; Chris Clayton , RSI ; Jeff Dewitte , OPC DD Case Mgmt . ; Tina Lanier , RHA Minutes : June 7 , 2005 Approved : Amended : ❑ Planned Agenda : Agenda Item Action of the Committee / Status Behavior Plan Dr . Tasse presented this plan , which has not been revised since its last review . Dr . Tasse reported that there have been no incidents of target behavior in the last 18 + months . However , given the seriousness and the volitional nature of the behavior , he requested that the plan remain in place in order to ensure the safety of the community . 90 Day approval Next review : Oct 2005 Behavior Plan Mr . Clayton presented this plan , which has not been revised since its last review . The consumer is doing well , although there was a significant increase in target behaviors during the last quarter due to several environmental changes . Mr . Clayton requested that the plan remain in place , as it has worked well for the consumer , who will be experiencing more transitions over the next year . 90 Day approval Next review : Oct 2005 Behavior Plan Ms . Lanier presented this plan , which has not been revised since its last review . Ms . Lanier reported that the consumer is doing well , although there were three incidents of target behaviors in May . Ms . Lanier asked that the plan remain in place but indicated that the treatment team will be working with the consumer to increase his independent time . 90 Day approval Next review : Oct 2005 17 Agenda Item Action of the Committee / Status Incident Review The Committee reviewed three incidents in which a consumer was physically restrained and one incident in which a consumer was suspended from a program . Agenda Items from the Floor . Agenda Item Action of the Committee /Status Consumer The Committee reviewed and approved the proposed Complaint Policy Consumer Complaint Policy & Procedure , which was written to comply with the requirements of the Division of MH / DD /SAS . The next regular meeting of the OPC Client Rights Committee will be Tuesday , August 2nd at 5 : 00 PM in the AO Conference Room at the Europa Center . l � Child Subcommittee of the OPC Board Met at 6 : 00 on June 28t" Prior to the OPC Board Meeting Present : George Gregor- Holt ( OPC Board Member) , Leslie Matthews ( parent representative ) , and Deshanile Brooks ( OPC child therpaist ) Absent : Elizabeth Vickrey ( OPC Board Member) , Dan Herr ( CFAC representative ) Staff Present : Lisa Lackmann Topics Discussed : • Role of new Child and Community Planner • Continued need to address transition services of youth moving from child services to adult mental health services 1 �