HomeMy WebLinkAboutBOH Agenda 102319ORANGE COUNTY BOARD OF HEALTH
MEETING AGENDA
DATE: October 23, 2019
TIME: 7:00 P.M.
PLACE: Whitted Human Services Center
300 West Tryon Street
Hillsborough, NC 27278
TIME ITEM
7:00 p.m. I. Welcome New Employees
7:00 – 7:05 II. Public Comment for Items NOT on Printed Agenda
public Comment for Items ON Printed Agenda will be
handled during that agenda item
(Please sign up for both on sheet near the entrance to room.)
Please limit your comments to 3 minutes.
7:05 – 7:10 III. Approval of October 23, 2019 Agenda
7:10 – 7:15 IV. Actions Items (Consent)
A. Minutes of September 18, 2019 Timothy Smith
7:15 – 8:15 V. Educational Sessions
A. Community Engagement Using Racial Equity Toolkits Allison DeMarco
(20 minutes) (relative to All BOH Strategic Plan Priorities)
B. Customer Satisfaction Survey Victoria Hudson/Carla Julian/
(20 minutes) Pam McCall
C. 1st Quarter Financial Reports & Billing Dashboard Reports Rebecca Crawford
(15 minutes)
D. Advisory Board Update Beverly Scurry
(5 minutes) (relative to BOH Strategic Plan Priority: Engagement)
8:15 – 8:40 VI. Action Items (Non-Consent)
A. Debt Set Off and Debt Write Off Rebecca Crawford
(15 minutes)
B. BOH Policy Review Rebecca Crawford,
(10 minutes) Beverly Scurry
8:40 – 9:00 VII. Reports and Discussion with Possible Action
A. Health Director Annual Evaluation Timothy Smith
B. Present Chair/Vice-Chair Slate Timothy Smith
C. Health Director Report Quintana Stewart
D. Media Items Kristin Prelipp
9:00 – 9:05 VIII. Board Comments
9:05 IX. Adjournment
BOARD MEMBERS: To ensure a quorum, SEND E-MAIL to lstrange@orangecountync.gov advising her of your
attendance at this meeting OR CALL 919-245-2411.
Compliance with the “Americans with Disabilities Act” and Title VI - Interpreter services and/or special sound equipment are available on
request. Call the Immigrant and Refugee Health Program Manager at 919.245.2387 to request an interpreter or other accommodation.
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ORANGE COUNTY BOARD OF HEALTH
September 18, 2019
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ORANGE COUNTY HEALTH DEPARTMENT MISSION STATEMENT: To enhance the quality
of life, promote the health, and preserve the environment for all people in the Orange County
community.
THE ORANGE COUNTY BOARD OF HEALTH MET ON September 18, 2019, at the Orange
County Health Department, 2501 Homestead Road, Chapel Hill, NC.
BOARD OF HEALTH MEMBERS PRESENT: Timothy Smith, Chair, Jessica Frega, Vice Chair,
Bruce Baldwin, Jennifer Deyo, Aparna Jonnal, Liska Lackey, Sam Lasris and Alison Stuebe.
BOARD OF HEALTH MEMBERS ABSENT: Keith Bagby and Commissioner Earl McKee.
STAFF PRESENT: Quintana Stewart, Health Director, Donna King, Health Promotion &
Education Services Director; Jenna Luna, Public Health Nurse I; Kristin Prelipp,
Communications Manager; Beverly Scurry, BOH Strategic Plan Manager and La Toya Strange,
Administrative Assistant II.
GUESTS PRESENT: None
I. Welcome
Timothy Smith, Chair, called the meeting to order at 7:05pm. Quintana Stewart, Health Director,
introduced the new employee in attendance: Jenna Luna.
II. Public Comment for Items NOT on Printed Agenda: None.
III. Approval of the September 18, 2019 Agenda
Motion was made by Bruce Baldwin to approve the agenda, seconded by Alison Stuebe
and carried without dissent.
IV. Action Items (Consent)
A. Minutes Approval of August 28, 2019 Meeting
Motion to approve Consent Agenda with minor edits to the August 28, 2019 minutes was
made by Sam Lasris, seconded by Alison Stuebe and carried without dissent.
V. Educational Sessions
A. BOH Member Training
Wayne Raynor from the North Carolina Institute for Public Health began by introducing and
giving a brief background of himself. His presentation was titled “Roles and Responsibilities of
Local Public Health Governing Boards”. Each member was given a packet that included a copy
of the presentation along with other educational materials. Learning objectives were to 1)
describe key concepts underlying the practice of public health and the role a board of health
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ORANGE COUNTY BOARD OF HEALTH
September 18, 2019
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plays in carrying out core functions and essential services, 2) identify the laws and statutes
regulating the local public health system, and 3) describe the guidelines and expectations for
being an effective board member. The covered training content was divided into six sections.
• Public Health Milestones and Current Challenges
• Public Health Functions and Essential Services
• Legal Responsibilities and Authority
• Local Governance Boards
• Board Members’ Work
• Effective Governance
Time was allowed for questions and the completion of registration and evaluation materials
associated with the training.
The BOH members had questions that were addressed by Mr. Raynor.
VI. Reports and Discussion with Possible Action
A. Health Directors Report
In addition to her report, Ms. Stewart mentioned the following:
• Ms. Stewart began by expressing her appreciation for Mr. Raynor for his presentation.
She also thanked the Board for their support.
• Last night, the BOCC approved Dr. Lee Pickett for the BOH Veterinarian seat. Dr.
Pickett currently sits on the Animal Services Advisory Board. She’ll be attending our
October Board meeting.
• On September 3rd, the Department of Health & Human Services announced that the
Medicaid Transformation transition to managed care will go-live on February 1, 2020.
There will not be two stages; all regions in the state will have the same start date. The
OCHD is still working on finalizing the contracts.
• The OCHD Diabetes Self-Management Education Program has been selected for the
2019 John Bowdish Community Award from the Division of Public Health for the North
Carolina Diabetes Advisory Council. Renee Kemske, Program Manager, and Ms.
Stewart will take receipt of the reward on November 8th in Raleigh.
• Ms. Stewart briefly mentioned that the BOH will work on the e-cigarette policy soon
referencing that the Trump Administration announced plans to ban flavored e-cigarettes
due to the deaths and illnesses caused by vaping.
Ms. Stewart also reminded the Board of some upcoming events which included:
• September 20, 2019 - “Be the Light” 3rd Annual Suicide Prevention Walk; 6pm – 7:30pm
Carrboro Town Commons, 301 W. Main Street at Carrboro Town Hall
• September 24 – 27, 2019 – NCALHD Meeting & NC Public Health Association Fall
Education Conference, Greensboro, NC
• September 30, 2019 – Orange County Opioid Task Force Meeting
• October 10, 2019 – Groundwater Training, sponsored by the Health Equity Council,
9am-12pm, 300 West Tryon Street, BOCC Room 230, Hillsborough, NC
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ORANGE COUNTY BOARD OF HEALTH
September 18, 2019
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B. Media Items
Kristin Prelipp, Communications Manager, briefly mentioned articles regarding Krishnaveni
Balakrishnan participating on a panel regarding home health and safety and an article that
briefly mentioned the OCHD but focused on the law, drug- addicted moms and the process of
termination of parental rights.
Media items were in the packet which focused on Orange County’s events and our
involvement in various efforts.
VII. Board Comments
BOH member, Jessica Frega, recommended the Groundwater Training stating that it was a
much more condensed version of the Racial Equity Institute training. When BOH member,
Timothy Smith, asked about reservations, Beverly Scurry offered to send the information to the
Board. The Board asked about the Opioid Taskforce. Ms. Stewart informed them that it was
created at the request of Commissioner Renee Price. Ms. Stewart will co-lead this initiative
whose objective is to reduce the stigma around opioid abuse, to produce a strategy to address
additional treatment options and to better educate the community. In response to Mr. Smith’s
question of whether the Board could attend, Ms. Stewart provided the time and date of the
meeting which is September 30th at 8:30am.
VIII. Adjournment
A motion was made by Jessica Frega to adjourn the meeting at 8:55 p.m., was seconded
by Alison Stuebe and carried without dissent.
The next Board of Health Meeting will be held October 23, 2019 at the Orange County
Health Department, 300 West Tryon Street, Hillsborough, NC at 7:00 p.m.
Respectfully submitted,
Quintana Stewart, MPA
Orange County Health Director
Secretary to the Board
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: Engaging Community for Comprehensive Planning through a
Racial Equity Lens
Attachment(s): Full report https://drive.google.com/file/d/18VcugaiLxEJhbMZAMSM-
8XCRCS_E1QKG/view?usp=sharing
Staff or Board Member Reporting:
Purpose: ____ Action
_ X_ Information only
____ Information with possible action
Summary Information:
In 2018, a student team from SW 490, Economic Justice, worked with Carrboro
Alderman Damon Seils to produce a racial equity analysis of community engagement
plans for the Town of Carrboro’s upcoming Comprehensive Plan process. Using a
racial equity toolkit from the Government Alliance for Race and Equity (GARE), the
student team developed recommendations relevant to community engagement efforts at
all levels of government.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
_X__Accept as information
___Revise & schedule for future action
___Other (detail):
Recommendations for the
Community Input Stage of the
Carrboro Comprehensive Plan using
the Racial Equity Toolkit
Susanna LaRochelle
Aklesia Maereg
Klaus Mayr
Sean Nguyen
SoWo 490
THANK YOU to our community
partners for your support:
Damon Seils, Carrboro Board of Alderm en
Beth Vazquez, Chapel Hill People’s Academ y
Anna Richards, Chapel Hill-Carrboro NAACP
Maddie Hayes & April Oo, Refugee Community Partnership
Trish McGuire, Carrboro Planning Director
SorAngela Hoyos, Com m unity Specialist at El Centro Hispano
Anita Jones-McNair , Recreation and Parks Director
Rebecca Buzzard , Project Manager
Racial Equity Toolkit
1.St e p # 1 – What is your proposal and the desired results and
outcomes?
2.Step #2 – What’s the data? What does the data tell us?
3.Step #3 – How have communities been engaged? Are there
opportunities to expand engagement?
4.Step #4 – What are your strategies for advancing racial equity?
5.Step #5 – What is your plan for implementation?
6.Step #6 – How will you ensure accountability, communicate, and
evaluate results?
Sou rce : https://www.racialequityalliance.org/wp -content/uploads/2015/10/GARE-
Racial_Equity_Toolkit.pdf
Carrboro’s Progress
●Targeted outreach for 203 Project:
○Having information in different languages so community
members don’t feel excluded
○Gathering focus groups to collect direct input from
community
○Holding public engagement meetings
○Canvassing
●Carrboro’s Equity Report: Town -wide initiatives
○Opportunities to attend Racial Equity Institute training
○Broad -based marketing to ensure all community members
are reached
○Program s for all populations
○Joined Government Alliance on Race and Equity (GARE)
With all this work being
done, there is always
more to be done!
Considering a Changing Population
Minority growth rates in Orange
County between 1990 and 2016:
Multiracial: 2,352 to 3,171
Asian/Pacific Islander : 2,352 to
11,4 6 0
Hispanic: 1,2 7 9 t o 11,8 7 0
Black : 14 ,8 0 7 t o 16 ,6 2 5
(from Orange County 2017
State of Community Report)
Trends are reflected in Carrboro too:
Change in Minority Growth Rates in
Carrboro Between 2000 and 2010
Asian : (+58%)
Native American : (+15%)
Latinx : (+12%)
Mixed Race: (+19%)
Black : (-20%)
(from Carrboro Equitable Growth Profile)
Evidence that Carrboro’s work is paying off!
Changing
Demographics
Historic
Underrepresentation
Given future orientation of this project, there is a need for different
strategies of weighing different population’s input…
More weight on growing populations that were
historically less represented in town decisions
Deepening Community Partnerships
●Engagement starts with trust in the system in
place
●Strong existing relationships between m inority
groups and community organizations
○El Centro, RCP, NAACP, etc.
●Incentivizing and equipping community
organizations to participate
○Need for more resources, funding, and
personnel
○Provide avenue for them to have more input in
community engagement process
○Provide incentives (monetary, personel, etc.)
Town of
Carrboro
Community
Organizations
Minority
Groups
Additional Recommendations to Explore:
●Commission on Racial Equity
●Focus groups
●Canvassing
●Community events
●Question Campaign
We thank you for your time!
Questions?
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 24, 2018
Agenda Item Subject: Customer Satisfaction Survey 2019
Attachment(s): Personal Health Client Input Surveys 2019
Staff or Board Member Reporting: Pam McCall, PHSD Director; Victoria Hudson,
Interim EH Director; Carla Julian, Dental Clinic Manager
Purpose: ____ Action
_ _X Information only
____ Information with possible action
Summary Information:
Per Board of Health Policy and Accreditation standards, each year the Board of Health
will receive from the staff of the Health Department the results of patient and client input
on services received, including any corrective actions deemed necessary to improve
services.
Personal Health: Medical clinic clients were surveyed for one week at both sites during
the month of June. There were a total of 85 completed surveys. Responses were
overwhelmingly positive about the care received. The negative responses and
comments reflected concern about wait times and difficulty getting an appointment. We
attribute this to staff shortages during that time.
Dental Health: Ongoing patient satisfaction surveys sent by email or text 2 days after
appointments through Solutionreach have only an 11% response rate. Paper surveys
were done for one week in August 2019 for a total of 32 Spanish and 44 English
surveys. Responses were primarily positive but comments indicated some
improvements are needed in check-in and checkout procedures.
Environmental Health:
Environmental Health Customer Satisfaction was measured by survey for the period
September 2018- June 30, 2019. The annual cycle was adjusted to align with the fiscal
year. There were 98 responses. The overall satisfaction with Environmental Health
Retail Food Inspections Program, Lodging, and Institutions is 85% “excellent or good.”
The overall satisfaction with Environmental Health Onsite Water Protection Program
services is 86% “excellent or good.” An area of improvement includes improving client
satisfaction with response time.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
_X__Accept as information
___Revise & schedule for future action
___Other (detail):
Customer
Satisfaction Survey
Reports 2019
Environmental,
Dental, and Personal Health
Victoria Hudson, Carla Julian, Pam
McCall
ENVIRONMENTAL HEALTH
OVERALL SATISFACTION
ENVIRONMENTAL HEALTH
RESPONSE TIME •Response time is the processing time from the receipt of the application
through the date of disposition (issued, approved, denied, or
withdrawn). The response time may include:
–Initial evaluation of the application for accuracy and completeness,
–Background research,
–Field visits/ evaluations/ investigations,
–Examination of premises plus adjacents, and
–Legal analysis of proposed operations.
–Time to write, draft, draw, or otherwise generate a reports and site
plans.
ENVIRONMENTAL
HEALTH
How would you rate staff
promptness and response
time?
Dental Health Patient Satisfaction Surveys
1.Ongoing through Solutionreach Patient Engagement Software
Sent by text or email one day after visit
11% Response Rate
85 Responses Since 5-2019
2.Paper Spanish and English Surveys
Conducted Week of Aug. 19, 2019
Provided at Checkout
32 Spanish
44 English
Dental Health Patient Satisfaction Surveys
•Spanish Paper Survey Results: Aug 2019
–90% satisfied with overall experience
–90% agreed front desk staff and dentists were courteous and responsive
to needs
–87% agreed dental assistants or hygienists were courteous and
responsive to needs
–93% satisfied with interpretation services
–All positive open-ended survey responses, such as “Excellent service and
care”
–One needs improvement comment
•“shorter wait time (for next appt) and flexible schedule”
Dental Health Patient Satisfaction Surveys
•English Paper Survey Results: Aug 2019
–82% satisfied with overall experience
–86% agreed front desk staff and dentists were courteous and responsive to
needs
–89% agreed dental assistants or hygienists were courteous and responsive to
needs
–Mostly positive open-ended survey responses, such as “Everyone was kind and
attentive. Love, love this place”
–Two Needs Improvement Comments
•“Front desk staff is not pleasant at all, and I had to wait 20 minutes to check out.”
•“Check in was confusing and pricing scale/range was not clearly explained at check
in.”
Medical Clinic Services
Paper surveys collected during one week at each site in June 2019
N=37 Chapel Hill clinic
N=48 Hillsborough clinic
Responses about care received and treatment by staff overwhelmingly positive.
Some negative responses about ease of making appointments and wait times.
Medical Clinic Services- Sample Client
Comments
•I like coming here very much. Always a good experience.
•Possibly decrease waiting time for patients during visit.
•I think it’s ok how it is very friendly.
• I am satisfied with the services provided.
•Sync lab hours with appointment so I don’t make 2 visits.
•Maybe have more doctors so that they can see more patients and there are
available appointments.
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: 1st Quarter Financial Report FY 19-20
Attachment(s): 1st Quarter Financial Report
1st Quarter Billing Dashboard
Staff or Board Member Reporting: Rebecca Crawford
Purpose: ___ Action
_X_ Information only
___ Information with possible action
Summary Information:
Total Health Department Budget vs. Actuals: Average YTD monthly revenue in
FY19-20 after the first quarter is $216k/month or $647k YTD, representing 20% of our
overall budgeted revenue for the year. As usual though, the total first quarter revenue is
skewed down due to the majority of state funds not eligible to be drawn in July (this is
typical) and allocations of Medicaid Max funds will not be transferred into our budget
until the end of the fiscal year. Expenses are in line with revenues, at 19% of the overall
budget.
Total Billing Accuracy: The medical and dental billing accuracy measure continues to
be a challenge as we work with UNC and the Dental EHR, Eaglesoft, to improve the
accuracy of the reporting system for Health Department revenue and is not included in
this quarter’s dashboard.
Dental Earned Revenue by Source: The FY 19-20 average monthly revenue
($53.4k/month) for the first quarter is above our budget projection ($45k/month) and our
FY 18-19 average of $47k/month. We are seeing the direct impact of adding the
additional Dental Hygienist in FY 18-19 and will potentially exceed our projected annual
revenue related to this position ($72,157) since the dental clinic is fully staffed. FY 19-
20 dental earned revenue totaled $160k at the end of the first quarter compared $118k
at the end of the FY 18-19 first quarter.
Medical Earned Revenue by Source: Medical earned revenue is currently below the
budgeted projection for FY 19-20 ($57k/month) at $43k/month due to provider turnover
and as clinic staff continue to work through issues with the billing in the Epic EMR. Our
EMR Quality Improvement team called the “Epic Optimization Team” along with clinic
staff have made a large amount of progress in improving our revenue from medical
clinic services from the Epic system and the monthly average revenue of $43k/month is
already higher than it was in FY 18-19 at $41k/month. We anticipate this trend toward
increased revenue will continue to improve. Medical clinic revenue totals $130k for first
quarter FY 19-20.
Environmental Health Earned Revenue by Source: Environmental Health earned
revenue is currently below the budgeted projection for FY 19-20 ($54k/month) at
$41k/month. It is a seasonal trend to see lower revenue in the first quarter of the year
than in later quarters due to spring pool inspections; however, the decreased revenue is
directly related to the limited number of temporary staff available to complete WTMP
inspections. EH had 7 temporary Environmental Health Specialists (EHS) working
regularly to complete the inspections at this time last year and now have only 2
temporary EHS working irregularly. We found it difficult to recruit and retain the
temporary EHS this summer given the heat. As a result, permanent staff in EH are
adding WTMP inspections to their current workloads in order to complete them as
required by the end of the fiscal year.
Grants Fund Revenue:
FSA has drawn $200k of the multi-year Kenan grant. Expenditures are tracking as
anticipated and will continue to increase as we fill the vacant Navigator position in
November. This position was dependent upon additional United Way funds in order to
hire at the full time equivalent level, which were approved by the BOCC in September.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ____________________
_X_Accept as information
___Revise & schedule for future action
___Other (detail):
Orange County Health Department
First Quarter Financial Report
FY 2019-2020
General Fund
TOTAL HEALTH Q1 YTD ACTUAL ANNUAL BUDGET % OF ANNUAL
BUDGET
Revenue
Donations
Health Promotion & Edu (400)(400)(5,310)7.53%
Personal Health 0 0 (2,000)0.00%
Donations Total (400)(400)(7,310)5.47%
Internal Allocations
Dental Health 0 0 (41,477)0.00%
Personal Health 0 0 (334,658)0.00%
Internal Allocations Total 0 0 (376,135)0.00%
Service Revenue
Dental Health (160,970)(160,970)(541,000)29.75%
Environmental Health (123,048)(123,048)(648,761)18.97%
Personal Health (129,657)(129,657)(681,125)19.04%
Service Revenue Total (413,675)(413,675)(1,870,886)22.11%
State Allocations
Environmental Health (1,156)(7,896)(44,600)17.70%
Finance and Admin Services (11,844)(18,969)(42,921)44.20%
Health Promotion & Edu (11,776)(26,458)(63,706)41.53%
Personal Health (118,113)(152,781)(551,907)27.68%
State Allocations Total (142,888)(206,104)(703,134)29.31%
Grants Project Revenue
AFDO Grant 0 0 (3,000)0.00%
CC4C Accesscare (34,022)(34,022)(147,686)23.04%
Community Health Grant (9,171)(9,171)(145,914)6.29%
MDPP (2,855)(2,855)(18,174)15.71%
PCM Accesscare (37,433)(37,433)(167,334)22.37%
Piedmont Hlth Srv - Nutr (3,474)(3,474)(33,800)10.28%
FIT Grant (3,164)(3,164)(19,561)16.17%
United Way - FSA 0 0 (31,809)0.00%
Grants Project Revenue Total (90,119)(90,119)(567,278)15.89%
Revenue Total (647,082)(710,298)(3,524,743)20.15%
Orange County Health Department
First Quarter Financial Report
FY 2019-2020
General Fund
TOTAL HEALTH Q1 YTD ACTUAL ANNUAL BUDGET % OF ANNUAL
BUDGET
Expenditures
Salaries 1,263,812 1,263,812 6,556,974 19.27%
Benefits 521,743 521,743 2,351,457 22.19%
Travel 2,870 2,870 20,173 14.23%
Training 7,492 7,492 59,769 12.53%
Certifications & Licensing 1,971 1,971 10,987 17.94%
Mileage 6,808 6,808 64,201 10.60%
Telephone 20,509 20,509 113,249 18.11%
Postage 2,394 2,394 14,273 16.77%
Equip Repairs 0 0 13,025 0.00%
Equip Rent 699 699 1,200 58.22%
Duplicating 1,961 1,961 12,250 16.00%
Printing 478 478 14,649 3.27%
Advertising 0 0 10,685 0.00%
Dues 3,246 3,246 6,869 47.26%
Subscriptions 200 200 1,400 14.26%
Dept Supplies 5,310 5,310 41,073 12.93%
Edu Supplies 0 0 16,074 0.00%
Office Supplies 3,677 3,677 27,198 13.52%
Medical Supplies 40,637 40,637 147,514 27.55%
Bloodborn Path Supplies 143 143 1,200 11.90%
Pharmacy Supplies 36,460 36,460 161,000 22.65%
Comp Supp/Software 658 658 6,433 10.23%
Contracted Srv 100,758 100,758 873,539 11.53%
X-Ray 874 874 22,625 3.86%
Lab Srv 12,241 12,241 131,410 9.32%
Bonds & Insurance 0 0 10,815 0.00%
Uniforms 2,155 2,155 6,100 35.33%
Community Proj 1,518 1,518 46,356 3.28%
Innovations Project 1,372 1,372 15,000 9.15%
Accreditation Project 3,250 3,250 3,250 100.00%
Credit Card Exp 2,488 2,488 11,000 22.61%
Nicotine Replacement Therapy 0 0 10,000 0.00%
Capital Exp Under $500 3,998 3,998 5,263 75.96%
Equipment 1,736 1,736 1,736 99.99%
IT Equipment 543 543 600 90.52%
Expenditures Total 2,052,002 2,052,002 10,789,347 19.02%
Orange County Health Department
First Quarter Financial Report
FY 2019-2020
Grants Fund
TOTAL HEALTH Q1
YTD
ACTUAL
ANNUAL
BUDGET
% OF ANNUAL
BUDGET
Revenue
Kenan Grant 0 (200,000)(300,000)66.67%
Revenue Total 0 (200,000)(300,000)66.67%
TOTAL HEALTH Q1
YTD
ACTUAL
ANNUAL
BUDGET
% OF ANNUAL
BUDGET
Expenditures
Salaries 11,857 47,829 184,249 25.96%
Benefits 5,001 19,061 60,996 31.25%
Training 0 100 3,496 2.86%
Mileage 37 295 3,061 9.63%
Contracted Srv 0 0 27,568 0.00%
Community Proj 0 1,577 10,730 14.69%
IT Equipment 0 9,568 9,900 0.00%
Expenditures Total 16,895 78,429 300,000 26.14%
BOH GOVERNANCE DASHBOARD Q1 FY19-20
209 212 226
$0
$100
$200
$300
$400
$500
$600
J A S O N D J F M A M JThousandsTOTAL HEALTH DEPARTMENT REVENUE
vs. Budget Projections & Prior Year
Personal Health HPES
FAS Environ Health
Dental Total OCHD Revenue ($.6M/y)
FY19-20 Budget Proj ($294k/m, ~$3.5M/y)YTD Mth Avg ($216k/m, ~$2.6M/y)
FY18-19 Mth Revenue ($3.5M/y)
58
54
49
$0
$10
$20
$30
$40
$50
$60
$70
J A S O N D J F M A M JThousandsDENTAL EARNED REVENUE BY SOURCE
vs. Budget Projection & Prior Year
SELF PAY INSURANCE
MEDICAID Total Earned Revenue ($160k YTD)
FY19-20 Budget Proj ($45k/m, $541k/y)YTD Mth Avg ($53.4k/m, ~$641k/y est)
FY18-19 Mth Revenue ($559k/y)FY18-19 Mth Revenue - Avg ($46.6k/m)
55
41
34
$0
$10
$20
$30
$40
$50
$60
J A S O N D J F M A M JThousandsMEDICAL (PH) EARNED REVENUE BY SOURCE
vs. Budget Projection & Prior Year
SELF PAY INSURANCE
MEDICAID Total Earned Revenue ($130k YTD)
FY19-20 Budget Proj ($57k/m, $681k/y)YTD Mth Avg ($43.2k/m, ~$518k/y est)
FY18-19 Mth Revenue ($487k/y)FY18-19 Mth Revenue - Avg ($40.6k/m)
37 39
47
$0
$10
$20
$30
$40
$50
$60
$70
$80
J A S O N D J F M A M JThousandsENVIRONMENTAL (EH) EARNED REVENUE BY SOURCE
vs. Budget Projection & Prior Year
Wells Tattoo Parlors
Septic Samples
Public Pools Food and Lodging
Fees Total Earned Revenue ($123k YTD)
FY19-20 Budget Proj ($54k/m, $649k/y)YTD Mth Avg ($41.k/m, ~$492k/y est)
FY18-19 Mth Revenue ($594k/y)FY18-19 Mth Revenue - Avg ($49.5k/m)
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: Orange County Advisory Board Update
Attachment(s): Advisory Board Report
Staff or Board Member Reporting: Beverly Scurry
Purpose: ___ Action
_X_ Information only
___ Information with possible action
Summary Information:
The Board of Health identified action steps related to engagement in the 2018-2020
Strategic Plan. One of these action steps is to receive biannual updates on actions of
other Orange County advisory boards that relate to the BOH strategic plan priorities.
The summary provided contains BOH top priorities related information from various
Orange County advisory boards from April 2019 to September 2019, as available from
the boards.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
_X_Accept as information
___Revise & schedule for future action
___Other (detail):
Submitted October 14, 2019
O RANGE C OUNTY
A DVISORY B OARD
S UMMARY
A PRIL 2019 – S EPTEMBER 2019
Board of Health Engagement
10/23/19
1
Biannual Report
Board of Health Engagement
B OARD BOH
P RIORITY
S UMMARY
Orange County
Schools Board of
Education
Substance Abuse
and Mental
Health, Physical
Activity and
Nutrition, Equity
The School Health Advisory Board, chaired by Valerie Green and
Richard Lewis received a grant for $4,500 from NC Healthy Schools.
Mrs. Green also received a $3,000 grant from Action for Healthy
Kids.
The FSA Agreement to conduct K Readiness Program at New Hope
Elementary was approved in May.
The Board stated they are committed to all racial equity policies
including creating a more diverse workforce and getting bilingual
support in schools.
A Juvenile Court/School Liaison MOU was approved. The liaison
will partner with Chatham County and Chapel Hill Carrboro City
Schools to provide counseling services to assist students involved in
the juvenile court system and those who may be at risk.
Dr. Dena Keeling was hired as the first ever Chief Equity Officer
and is conducting equity training with District Leadership.
In August, the Board Chair made a statement to denounce any hate,
symbols of intimidation, or intimidation activity in the community
following the disturbing KKK demonstration. The Board will be
vigilant to keep students, staff, parents, and community safe and
secure.
Proposed agenda items for 2019-2020 school year that may be of
interest to the BOH:
• Student Achievement Data – Examine sub groups data and
over several years
• Data on the effectiveness of early education efforts (K-2)
• Early Education Opportunities – Dual Language at New
Hope
• Full time Translator
• Lactation Stations
• Historically Underutilized business report
• Updates on Equity Plan
• Opportunity Gaps
• Equity Task Force
• Communication Plan for our community
• Safety and Security
• Equity Task Force Charter
• Funding for the next phase of Equity work
10/23/19
2
Chapel
Hill/Carrboro City
Schools Board of
Education
Currently no updates related to the Board of Health.
DEAPR – Parks
and REC Council
Physical Activity
and Nutrition
Little River Park conducted a survey as they begin to develop a new
master park plan for future development of the park. Blackwood
Farm Park Phase ll will have increased parking. A new park office
and learning center will be built with a future nature center within it.
A disc golf course will also be built. A new drive into the park is also
coming.
The council reviewed the Parks and Recreation Master Plan
Recommendations:
1) Continue funding for operation and maintenance of existing
facilities and parks.
a. There is now a dedicated fund in the budget for park
operation and maintenance.
2) Open the planned parks.
a. Fairview and Blackwood Farm Parks are now open.
3) Complete the protection of preserves.
a. Hollow Rock Nature Park has opened and activity
continues on this front.
4) Formalize and build multi-partner facilities.
a. Commitment with the Town of Chapel Hill to work
on Millhouse Road Park. The department has done
less well with the schools. Using school gyms has
been problematic.
5) Development a Master Park Plan for the Mountains-Sea-
Trail and work toward making the connection with adjacent
counties.
a. This has been done and passed by the BOCC and
work is going on with this plan.
6) Build more trails and connect more open spaces
a. Like with the Multi-Modal trail in consideration
7) Work to improve trails and improve healthy lifestyles design.
8) Add programs where residents have identified needs.
9) Examine the role of community centers and how we are
meeting community needs.
a. The County now has three community centers
running. The Council should speak more about their
recreational offerings, especially as they address the
needs of low income folks. Is equity being considered
with all our programs?
10/23/19
3
Board of County
Commissioners
Social
Determinants of
Health, Physical
Activity,
Substance Abuse
& Mental Health
The Board voted to approve a Resolution in Response to Recent
Acts of Racial and Ethnic Intimidation on the Campus of UNC-
Chapel Hill. (Unanimous)
The Board voted to authorize the Chair to sign a letter to the
North Carolina Association of County Commissioners expressing
Orange County’s preference to align its Medicaid Tailored Plan
Region with Durham and Wake counties. (Unanimous)
The Board considered applications from six (6)
landowners/farms to certify qualifying farmland within the
Caldwell, Cedar Grove, High Rock/Efland, and Cane
Creek/Buckhorn Voluntary Agricultural Districts; and voted to
enroll the lands in the Orange County Farmland Preservation
Voluntary and Enhanced Voluntary Agricultural District
programs. (Unanimous)
The Board voted to approve a Resolution Endorsing HR 1384 -
Improved Medicare For All. (Approved 6-1)
The Board voted to approve a proclamation declaring August 1,
2019 through July 31, 2020 as a year of remembrance to
commemorate the 400th anniversary of unfree Africans first
arriving in English North America. (Unanimous)
The Board voted, with three amendments, to approve a
Resolution Condemning the Ku Klux Klan and Other Similar
Groups. (Unanimous)
Chapel Hill Town
Council
Physical Activity
and Nutrition,
Equity
Mayor Hemminger proclaimed April 24, 2019 be NAACP
Appreciation Day in Chapel Hill.
The Town passed a resolution which noted how UNC-CH and the
Town were working together to create a safe environment for all.
The resolution mentioned the recent incidents on campus and
expressed strong support for UNC-CH's efforts to address them.
The Town proclaimed May 18, 2019 to be Kids to Parks Day in
Chapel Hill recognizing the physical and mental health benefits of
having an active lifestyle and being connected to neighbors.
Carrboro Board of
Aldermen
Physical Activity
and Nutrition;
Social
Determinants of
Health
The Board approved a Resolution In Response To Recent Acts Of
Racial Intimidation On The Campus Of UNC-Chapel Hill.
Mayor Lavelle proclaimed May as “Bicycle Month,” May 8th as
“Bike to School Day,” May 13th through May 19th as “Bike to Work
Week,” and May 17th as “Bike to Work Day” in the Town of
Carrboro.
The Alderman approved participants on the Orange County Climate
Change Committee.
The Board passed a Resolution Supporting The Passage Of The
Medicare For All Act Of 2019.
Mayor Lavelle proclaimed June as Recreation and Parks Month in
the Town of Carrboro.
Hillsborough
Board of
Commissioners
Social
Determinants of
Health
Commissioners will be supporting the Health Department in
evaluating the use of no smoking signs in Hillsborough.
10/23/19
4
Orange Unified
Transportation
Board
(TAS/OUTBoard)
Physical Activity
& Nutrition
Currently no updates related to the Board of Health.
Healthy
Carolinians of
Orange County
All Social Determinants of Health
• Worked with OC Transportation Demand Manager to
promote the Transit Academy and Go Passes for teens. This
committee also worked with Mobility Manager at the
Department on Aging to promote transit workshops and
activities.
• UNC Family Medicine staff presented Medicaid
transformation information and updates to this committee in
a Care for Carolina Presentation.
• This committee promoted the Cardinal Innovations and
Dept. on Aging Mental Health First Aid training and QPR
Training for Suicide Prevention
• The committee also worked with members to promote the
Caregiver 101 series as well as UNC Family Medicine Living
Healthy series
Mental Health and Substance Abuse
• This committee worked hard throughout the summer on
planning the Suicide Prevention Walk which was September
20th at the Carrboro Town Commons. Speakers for the event
were Jodi Flick, LCSW and Joanna Bowen. The event was a
success.
Physical Activity and Nutrition
• This committee continues to be involved with their partners
including the OC Food Council and Orange County School’s
CATCH program.
• In July the group received a presentation from Erika Cerwin,
founder and CEO of BeSpree. This is an app/program
designed to connect chronic condition patients with physical
activity. BeSpree is not about one-on-one activities but
believes that groups can come together and can inspire a
community to be healthy together. As an individual begins to
use the app and show interest in various programs, the app
will be able to suggest similar programs that can appeal to the
user; similar to how Netflix suggests movies based on your
watching history. The app is free to users and there is a fee
for organizations. The fee will not only cover promotion and
advertising for their agency and programs but will also allow
them to receive data in return. Organizations will pay
$10/month (basic) or $30/month (premium). The app will
help individuals 1) explore what’s going on and what’s
available in the community, 2) schedule activities, and 3)
engage in activities.
10/23/19
5
Community Health Assessment
• Over the summer, the CHALT (CHA Leadership Team) has
been receiving coordinating:
o CHA Door-to-Door Surveys
Collected 197 completed surveys total, 3 shy
of the 200 goal.
o Online Survey
As of September 12th there were 133
responses
o Physical surveys collected from:
DSS
Seymour & Passmore Centers
Community Events
• Cedar Grove Ruritan Family Fun Day
• Cedar Grove National Night Out
• Cedar Grove Senior Event
o Focus Groups planned include:
Homeless FG
Refugee FGs
• The Karen/Burmese FG
• The Swahili/Kinyarwanda FG
Hispanic/Latinx FG
Formally Incarcerated FG
Youth FG
o Listening Sessions
Recruiting volunteers to assist
October 29th – 12p – 2p @ Cedar Grove
Community Center
November 12th – 5:30p – 7:30p @ Whitted
Human Services
November 15th – 12p – 2p @ Chapel Hill
Public Library
November 21st – 5:30p – 7:30p @ Southern
Human Services Center
Family Success
Alliance (FSA)
Social
Determinants of
Health, Equity
April
• FSA received a presentation from the Transit Dept. to better
understand how transportation works in Orange County to
better support families. FSA recommended supporting the
Transit Academy which gives an overview of transit services.
• The Council discussed exploring space in Zone 4. The idea
of creating a detailed mapping of space needs and the
different locations available was suggested. There is currently
a great need and interest in finding a space to gather in large
groups. It was suggested to pull together as a community and
build something that could accommodate everybody.
10/23/19
6
June
• There are two phases planned to expand the reach of FSA
that are anticipated by the current strategic plan.
1) Phase I will focus on opening FSA up in fall 2019 to
families who live in the Zones but their children do
not attend Zone Schools.
2) Phase II will take place over the next couple of years
and will focus on expending the navigator program to
other zones within the county.
• Coby Austin, Director of FSA, left the program in June. In
the interim, Health Director Quintana Stewart will work
more closely with staff to support the Family Success
Alliance until a new Director is hired.
• The navigators will become Health Department Employees
starting July 1st.
August
• Frank Porter Graham Bilingüe Elementary School, this past
summer school was awarded FSA innovation grant funds to
focus on summer programming. Both summer and after-
school programs focused on exploring topics in Identity,
Diversity & Racism, exploring how we fit in the community
with culture and language and what we feel on the inside. At
the end of the summer, children created a public service
announcement focusing on anti-racism, where students took
an example of an historic event that happened and explained
how that was wrong and how they would see things improve
in the future.
• FSA Expansion - As of September 2019, FSA will have 9
full-time navigators. FSA plans to have 4 navigators working
in each zone and the 9th navigator to focus on family
connections - work with families who are not eligible for the
navigator program.
Justice Advisory
Council
Substance Abuse
& Mental Health;
Social
Determinants of
Health
Jail/Mental Health Workgroup
• In April the Jail/Mental Health Committee hosted a
Sequential Mapping Workshop for Orange County. DHHS
has received a grant to conduct SIM workshops in interested
counties. The workshop is 1 ½ days and is designed for local
decision makers to come together, evaluate the flow of
people through the local criminal justice system and identify
strengths and weaknesses. The county will receive a map
showing resources and gaps and an action plan with ways to
improve the system. Following the workshop there were
give identified priority gaps:
1) Crisis Diversion Center and Day Center
2) Increased Access to Case Management
3) Affordable and Accessible Housing
4) Data Collection
10/23/19
7
5) Addressing Social Determinants of Health
• Orange County is participating in pilot study called
Medication Assisted Treatment or MAT program. It is a
collaborative effort between Jail, FIT, Southern Health
Partners, Piedmont Health, Criminal Justice Resource
Department (CJRD) working with Dr. Evan Ashkin of UNC.
If someone enters jail on suboxone, then it will continue. The
Health Department supplied pregnancy tests for this
program as well as 50 Naloxone kits.
Criminal Justice Resource Center (CJRD)
• CJRD recently hired a new position of Legal Restoration
Counsel (Emma Ferriola-Bruckenstein). Emma is an attorney
who is passionate about legal restorative efforts for justice-
involved individuals. Her primary work will be expanding the
Driver’s License Restoration Program and filing
expungement motions and certificates of relief on behalf of
eligible justice-involved residents in Orange County. In other
words, she will be helping people get their driver’s licenses
restored especially if the primary barrier is an inability to pay
fines/fees. She will also be helping people expunge their
criminal records at no cost to them.
• As a result of the Sequential Intercept Model (SIM)
Workshop mentioned above, Orange County, NC formed a
Task Force to address the needs of community members
who have repeated encounters with the criminal justice and
emergency medical systems. The purpose of the Task Force
is twofold:
1) Enhance care coordination for these individuals to
improve healthcare access, treatment, and overall
stability.
2) Identify gaps and barriers in our service systems that
contribute to instability so that we may develop
solutions to reduce and ultimately eliminate these
gaps.
• Other Projects Being Considered and Researched by CJRD
1) A sobering center - a place where law enforcement
and/or EMS could take someone who is publicly
intoxicated, rather than our current options of jail,
ED, or detox. It’s a place where someone can safely
“sober up,” under medical supervision, and be
offered treatment if they are ready. If they are not
ready, that’s okay too, and they are discharged once
they meet certain criteria (vital signs have stabilized,
etc.) https://nationalsobering.org/
2) A new work group is starting up to explore the
possibility of creating a day center in Orange County
(a place for people to go and “be” during the day and
10/23/19
8
get recovery support or other case management
support). It’s likely that any kind of new facility or
program would offer some kind of combination of
services.
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: Delinquent and Uncollectible Accounts Report
and Bad Debt Write-Off Request
Attachment(s): Delinquent and Uncollectible Accounts Policy
5 Year Historical Review of Bad Debt Write-Off
Staff or Board Member Reporting: Rebecca Crawford
Purpose: _X_Action
___ Information only
___ Information with possible action
Summary Information:
Per the department’s Delinquent and Uncollectable Accounts policy (15.0), uncollectible
accounts must be administratively written off of the general ledger. The purpose of this
accounting function is to precisely account for funds, which are truly unrecoverable. The
last administrative write-offs were performed by the Board of Health in August 2018
(Personal Health, Dental Health, and Environmental Health) for FY 2017-2018.
Personal Health, Dental Health, and Environmental Health continue to participate in the
NC Debt Set-Off Program, which allows the county to collect debts on delinquent
accounts with a balance between $50 and $4,000 through the customer’s tax refund.
The Health Department anticipates collecting payments on delinquent accounts being
pursued through the NC Debt Set-Off program; therefore, those accounts are not
included in this write-off request but a summary of the amount received through the NC
Debt Set-Off program for the period of July 1, 2018 – June 30, 2019 is included below:
Division Number of
Accounts Set-
Off
Amount
Received
through NC
Debt Set-Off
Personal Health 26 $2,596.74
Dental Health 38 $4,788.51
Environmental
Health 6 $739.87
Total 70 $8,125.12
Based on the definitions of uncollectible accounts in the department’s policy, the
following table represents all uncollectible debt from clients for FY 2018-2019.
Division
Number of
Uncollectable
Accounts
Write-Off
Amount
Personal Health 178 $3,547.86
Dental Health 62 $3,059.70
Environmental
Health 5 $408.00
Total 245 $7,015.56
We request to administratively move a total of $7,015.56 in uncollectible debt from
‘active’ to ‘inactive’ status for the reasons indicted in the table above.
The customer will never be informed that a debt has been written off. If a customer
whose account had been determined uncollectible returns to clinic within three years,
the delinquent write-off amount will be reactivated and the billing process resumed.
Likewise, if a customer requests a non-required service from Environmental Health, the
delinquent write-off amount will be reactivated and the billing process resumed.
Recommended Action: _X_Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ____________________
___Accept as information
___Revise & schedule for future action
___Other (detail):
5 Year Historical Review of Bad Debt Write-Off
$-
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
FY 14-15 FY 15-16 FY 16-17 FY 17-18 FY 18-19
Bad Debt Write-Off Trends
Personal Health Dental Health Environmental Health
0
20
40
60
80
100
120
140
160
180
200
FY 14-15 FY 15-16 FY 16-17 FY 17-18 FY 18-19
Number of Uncollectable Accounts
Personal Health Dental Health Environmental Health
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: August 28, 2019
Agenda Item Subject: BOH Policy Review
Attachment(s): Community Assessment Policy Section l C, Confidentiality & Conflict of
Interest Statement Appendix H, Board Review of Reports and Documents Section ll,
Operating Procedures Section lll
Staff or Board Member Reporting: Beverly Scurry
Purpose: __X_ Action
_ _ Information only
____ Information with possible action
Summary Information:
It is time for annual review of BOH Policies and Procedures. The policies will be
presented in groups. The first five policies up for review include:
Section l
lA - Compliance with Public Health Laws/Regulations
lB – Program Policy and Policy Adoption
lC - Confidentiality Agreement and Conflict of Interest Statement
lC Appendix H
lD – Requests for Environmental Services and Assessments
lE – Fee and Eligibility Policy
lF - Community Assessment Policy
lG - Community and Public Input Policy
lH – Policy and Procedures for Complaints
Section ll - Review of Reports and Documents
Section lllA – Operating Procedures
Staff Recommendations for Consideration:
lA - Compliance with Public Health Laws/Regulations
• Rescind Policy
o The policy is fully summarized in Policy lllA Operating Procedure under
section XVl
lB – Program and Policy Adoption
• Rescind Policy
o The policy is fully summarized in Policy lllA Operating Procedure under
section Xlll
lC - Confidentiality Agreement and Conflict of Interest Statement
• Rescind Policy
o The policy is fully summarized in Policy lllA Operating Procedure under
section lV and Appendix H
lD – Requests for Environmental Services and Assessments
• No Change
lE – Fee and Eligibility Policy
• Will be voted on and reviewed separately by Rebecca Crawford
lF - Community Assessment Policy
• Section lb – formatting updated and included community-based organizing
groups to show support to the community
• Section ld – updated link to Community Health Assessment Guidebook
• Section lg – OCHD staff and community volunteers added to assist in collection
of primary and secondary data
• Section lh – *New Section* states - Primary and secondary data collected should
be disaggregated by race, ethnicity, gender, sexual identity, etc. when possible to
account for racial and health disparities among marginalized groups.
• Section lk – *New submission date for CHA* –- first Monday in March following
the year of assessment
• Section lm –
o Link updated for Community Health Assessment Action Plan
o *New submission data for CHA Action Plan* - first Monday in September
following the year of assessment
• Section llb - *New Section* states that the SOTCH report should include – A
review of disaggregated data by race, ethnicity, gender, sexual identity, etc. to
account for health disparities in the county among marginalized groups.
• Section lld – wording change to reflect when SOTCH report is due – during the
years a CHA is not submitted
lG - Community and Public Input Policy
• Rescind Policy
o The policy is fully summarized in Policy lllA Operating Procedure under
section XllB
lH – Policy and Procedures for Complaints
• Rescind Policy
o The policy is fully summarized in Policy lllA Operating Procedure under
section XllC
ll – Review of Reports and Documents
• Title of Policy – Board Adoption was removed from title
• Community Health Assessment – This section now only refers to Section l, Policy
F
• State of the County Health Report – This section now only refers to Section l,
Policy F
• Board of Health Strategic Plan – This policy changed from every two years to
every four years, to match the CHA cycle
• Annual Immigrant and Refugee Report and Cardinal Innovations Healthcare
Report – These reports were added to reflect reports used as evidence in
Accreditation
lllA – Operating Procedures
• ll Charge to the Board – This section was updated to explain policy-making, rule-
making, and adjudication.
o llA Policy-Making – *New Section* - This section was updated to include
more language about BOH program and policy adoption
• lll Composition – This section was updated to list the specific positions of BOH
members
• lV New Board Member Tasks – *New Section* This title was changed to reflect
the three tasks new boards members must complete – Confidentiality and
Conflict of Interest and Oath of Office.
o The Confidentiality and Conflict of Interest policy was rescinded and
folded into this section of Operating Procedures – lV-B
o This section has an appendix which is the Statement of Confidentiality and
Conflict of Interest that all board members must sign
o The Oath of Office Policy was rescinded and folded into this section of
Operating Procedures lV-C
• V Terms of Office –
o A - wording change to reflect composition of board in section lll
o B – wording change
• Vl – Resignation of Board Member from Current Term of Office - *New Section* -
o This section was rescinded in the Process for Recruitment and
Reappointment Supplemental Process and added to Operating
Procedures Vl
• Vll Removal from the Board - *New Section* - This section added to reflect
process of BOH member removal
• Vlll Compensation - *New Section* - This section reflects BOH member per diem
received
• lX – C-Committees –
o Formatting change – The statement: .All standing committees are subject
to the North Carolina open meetings laws and shall comply with the
provisions of those laws – was moved up from Vlll – C.5.
o *New Section*The Process for Recruitment and Reappointment
Supplemental Process was rescinded and included in this section of the
Operating Procedures due to relevance.
• X – Meetings
o B - Special Meetings - *New Section* - This section was added to outline
instances in which the BOH may need to call a special meeting
o D Presiding Officer – wording change to reflect proper pronoun usage –
Will now simply state - The Chair of the Board shall preside at Board
meetings if present.
o G Minutes – link updated to reflect new online locations for minutes
o H Closed Session - *New Section* - This section added to reflect BOH
procedure for closed session
• Xlll – Other Procedural Matters
o A - Parliamentary Procedures - *New Section* - This section added to
reflect Robert’s Rule of Order used at BOH meetings
o B – Public Comment - *New Section* - This policy was rescinded and
added to Operating Procedures to explain process for getting public input
o C – Procedure for Complaints – *New Section* - This policy was rescinded
and added to the Operating Procedures to explain process for complaints.
It mainly directs folks to our Admin Policies where the complaint
processes are located.
• XlV – Policy-Making Procedures - *New Section* The Program and Policy
Adoption Policy was rescinded and added to Operating Procedures
• XVll – Annual Review of Health Director
o This section was updated – The Annual Performance and Review Process
for Health Director Supplemental Process was rescinded and added to
this already existing section of the Operating Procedures.
• XVlll – Compliance with NC Law – Sections B & C were part of rescinded
Compliance with Public Health Laws/Regulations Policy and added to this
section of Operating Procedures to reflect legal consult options for the BOH and
location of manuals for laws and regulations in the department.
Recommended Action: _X_Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
___Accept as information
___Revise & schedule for future action
___Other (detail):
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 1 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
I. Purpose
A. Public health services are increasingly costly to provide. The Health Department serves
the public’s interest best by assuring that all legally required public health services are
furnished to all citizens. The department provides recommended and requested public
health services based upon the priorities established by the Board of Health.
B. Fees are a means to help provide services to the residents of Orange County. Fees help
finance and extend public health services when government funding is not sufficient to
support the full cost of providing all required and requested services.
C. Fees for Orange County Health Department services are authorized under North Carolina
G.S. 130A-39, provided that:
1. They are in accordance with a plan recommended by the Health Director and
approved by the Board of Health and the Orange County Board of Commissioners.
2. They are not otherwise prohibited by law.
3. They are deposited to the account of the local Health Department for public health
purposes in accordance with the provisions of the Local Government Budget and
Fiscal Control Act.
D. Fees for services must also be in compliance with N.C. Administrative Code, Title X
Regulations, and Women’s and Children’s Health Program Rules.
E. There will be no charge for Title X Services provided for individuals with income less
than 100% of the Federal Poverty Level (FPL.)
II. Policy Implementation
The implementation of this policy is delegated to appropriate financial or support staff in
each division of the health department.
III. Income Eligibility
A. Definitions
1. Definition: A family is defined as a group of individuals who are living together as
one economic unit. Individuals are considered members of a single family or
economic unit when their production of income and consumption of goods are
related. A pregnant woman is counted as a family of two in determining family size.
2. Income eligibility requirements apply to: Dental Health, Family Planning, Child
Health, Maternal Health, Adult Health, Nutrition Services, Family Home Visiting,
and Primary Care Services.
3. The Health Department utilizes a sliding fee scale based on Federal Poverty
Guidelines in accordance with the Fee Schedule approved annually during the
County Budget process. NC DPH updates and issues the scale yearly. Specifically,
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 2 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
the health department uses the 101% - 250% Federal Poverty Level sliding scale.
Determination of Sliding Fee percentage is based on gross income and family size.
4. Verification of income is required at time of enrollment for services, at the annual
financial interview, or if there is a change in the work status in the family unit for
clients to be eligible for the sliding fee scale.
a. An annual gross income statement is preferred for evaluation.
i. Gross income is defined as the total of all cash income before deductions for
income taxes, employee social security taxes, insurance premiums, bonds,
etc. For self-employed applicants, net income after business expenses. Gross
income does NOT include money earned by children for babysitting, lawn
mowing and other tasks.
ii. In general gross income includes: salary, wages, commissions, fees, tips,
overtime pay, unemployment compensation, public assistance money,
alimony and child support payments, Social Security benefits, VA benefits,
Supplemental Security Income (SSI) benefits, retirement & pension
payments, worker’s compensation, bonuses, prize winnings and other sources
of cash income except those specifically excluded.
B. Sources
1. Sources of income verification may include, but are not limited to:
a. Current pay stub
b. Self-employment accounting records
c. Letter documenting current employment and wages from employer
d. Recent income tax return
e. Unemployment or workers compensation receipt
f. Public assistance letter
g. Prior income verification through enrollment in other Health Department
programs
2. If an individual claims “no income” (except for minors consenting to specific
services under G.S. 90-21.5), a signed “Verification of Income and/or Residency”
form (Attachment A) indicating financial support from another party must be
submitted.
3. Failure to provide verification within 30 days or less of date of service will result in
charges being assessed at 100% of sliding fee scale. The client will receive
notification of required income verification at the time the initial appointment is
made.
4. The client must read, sign and understand the “Determination of Eligibility Payment
Plan for Clinical Services” and “Statement of Financial Responsibility Payment
Plan” form (Attachment B) at their initial visit and annual financial reviews.
C. Environmental Health
Persons seeking Environmental Health services must obtain and properly complete an
application for service and pay the corresponding fee for service (all applicants pay at the
100% pay status) before an appointment for a field visit will be scheduled. Sometimes
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 3 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
additional fees may be necessary if during service delivery it is determined that the
correct fees were not initially paid, or services requested are more than applied for.
Wastewater Treatment Management Program (WTMP) and Mobile Home Park fees are
the only Environmental Health services invoiced after the inspection. These inspections
are not application based but occur on a regulated, recurring schedule.
IV. Residency Requirements
A. Any individual, Orange County resident or non-resident, may be eligible for services
provided by the Health Department. Exceptions include non-STD Communicable Disease
cases, designated Family Home Visiting programs (Orange County residents only), and
when prohibited by law or regulation.
B. Proof of Residency may be determined by using the US Postal and/or Orange County
GIS website and one of the following: Driver’s License, Government-issued
identification, Pay Stub (Within the last 30 days), Utility bill (Within the last 45 days);
Current rental or lease agreement; Personal or property tax bill; Student identification,
and Matrícula Consular (Mexican ID Card 1). Clients without one of the above
identifying information sources but reportedly living within the county will be required to
produce a written statement or letter from the head of household, verifying that the
person resides in their home. Special cases will be referred to the Clinic Manager or
Supervisor. Failure to provide proof of residency may result in referral to another
resource.
C. Proof of Residency in Orange County is required for self-pay patients to be eligible for
the sliding fee scale when requesting Maternal Health, Child Health, Primary Care,
Nutrition Services, and Dental Health Services. Out-of-county residents will be assessed
at 100% of charges not covered by a third party payer source.
V. Service Limitation/Denial
A. Services will not be denied based solely on the inability to pay, with the exception of
those services that require a flat or minimum fee. Emergency dental services and urgent
primary care services will be provided to clients regardless of any outstanding balance
due.
B. Otherwise, services may be denied if the department does not have the resources needed
to provide a quality non-mandated service or the individual does not meet the residency
or financial requirement.
1 The Matrícula Consular de Alta Seguridad (MCAS) (Consular Identification Card) is an identification card issued by
the Government of Mexico through its consulate offices to Mexican nationals residing outside of Mexico. Retrieved from
http://en.wikipedia.org/wiki/Matr%C3%ADcula_Consular on October 14, 2012.
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 4 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
C. Family Planning, Maternal Health, and Child Health clients will never be refused service
or be subject to variations in service due to an outstanding balance or inability to provide
proof of income. Health Department clients are eligible to receive these services
regardless of their participation in other programs. Family Planning, Maternal Health, and
Child Health services are voluntary to all clients.
D. Falsification of eligibility by the client may result in denial or limitation of services.
E. The Health Department shall not deny a service due to religion, race, national origin,
creed, sex, marital status, familial status, sexual orientation, veteran status or age.
F. The Health Department shall assure that no otherwise qualified handicapped individual,
solely by reason of his/her handicap, be excluded from participation in, be denied the
benefits of, or be subjected to discrimination under any program or activity covered by
this agreement.
G. The Health Director can override any decision to deny or limit services to a client in
accordance with the existing fee waiver process.
VI. Fees for Services
A. In order to facilitate early entry into prenatal care or family planning services, pregnancy
tests charges will be adjusted to 0% on the sliding fee will be provided free of charge
unless they are required as part of another service.
B. In order to facilitate early identification of and referral for hypertension, two blood
pressure screenings will be provided in the clinic free of charge. Borderline readings will
be checked free until determined to be normal or the client is referred for further
evaluation. Follow-up of clients with a diagnosis of hypertension will be charged
according to the fee policy.
C.B. Fees are not charged to self-pay clients for diagnosis and treatment of sexually
transmitted diseases, or investigation and control of communicable diseases. There is also
no charge to clients for any State-provided vaccine.
D.C. Fees are charged for health and dental services provided to individuals unless
prohibited by law or regulation. Fees are established based upon cost analysis, Medicaid
and Medicare rates, comparable provider rates and/or state or contractual agreements.
The Health Director shall inform the Board of Health and the Orange County Board of
Commissioners of these adjustments in a timely manner.
E.D. Fees may be charged to clients for “non-program” specific services without being
adjusted on a sliding fee scale (flat fees).
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 5 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
F.E. Fees may be charged for education, community-based limited clinical services (such
as influenza shots) and screening services provided to individuals or groups. The
following applies to these services:
1. They include orientation, field training, dental screening and education, and/or other
health promotion activities such as infant and toddler car seats, bike helmets, or
equipment rental.
2. The Health Director will negotiate fees for services where fees have not been
previously determined.
3. Income eligibility requirements do not apply to these services.
G.F. Per NC General Statute Chapter 7B, Subchapter 4, Article 35, and confidentiality
regulations, emancipated minors and other individuals requesting confidential services
will be considered a family of one for determination of charges. Private insurance will
also not be billed for minors receiving services for which they can consent unless
permission is received from the minor.
H.G. Persons requesting any program services may be encouraged to apply for Medicaid,
as applicable.
I.H. The Personal Health Services Division clinical and nutrition services will use the
appropriate sliding fee schedule for services when adjustable fees are allowed; all other
fees will be charged at 100%.
1. Clients, who require services provided on the sliding fee schedule, are expected to
pay the appropriate fee in full based on sliding fee guidelines.
2. This schedule will require assessment of the client’s financial status on an annual
basis or when a financial status change occurs, as specified in section III.
J.I. Dental Health Services, Primary Care Services, and Nutrition Services will use a sliding
fee schedule for all services, with a minimum charge to be established at the annual fee
review during the budget preparation process.
1. The minimum charge for dental, primary care, and nutrition services will apply
regardless of the determination of the client’s financial status.
2. If a client is determined to fall at the 0% pay level, the minimum charge will be the
only charge levied and collected unless the client is deemed homeless.
3. Minimum charge is due at time of service.
K.J. Fee schedules will be reviewed annually during the budget process and adjusted as
appropriate; a complete cost analysis for purposes of fee adjustments will be performed
every five years. The process for this cost analysis includes a review of the following
elements:
a. Most recent vaccine and drug purchase costs
b. Most recent lab pricing lists
c. Most recent Medicaid Cost Settlement data for procedure costs
d. Environmental Health equipment, labor, and staff costs
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 6 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
e. Review of fee schedules of surrounding jurisdictions
f. Analysis of existing self-pay client base and how increased costs would affect
their ability to get necessary care
L.K. Based on G.S. 130A-41, the Health Director is authorized to enter into contracts,
which may include negotiated reimbursement rates.
M.L. The Health Director may not make exceptions to the Fee Policy except to
accommodate specific situations through the fee waiver process (Attachment C).
N.M. Any minimum administrative fee or flat fees shall be applied without discrimination
to all patients.
O.N. There will be no “schedule of donations”, bills for donations, or any other implied
coercion for donations from clients as a condition for being seen at the Health
Department. Donations to the health department can be made through the Orange County
Community Giving Fund. Fees for services will not be waived because of client
donations.
P.O. Fees for 340b drugs dispensed to Medicaid patients will be reviewed and set annually
based on the average, annual cost to the County to purchase the drugs.
VII. Fee Collection
A. Environmental Health service fees are paid before an appointment is scheduled. Field
staff cannot accept fees in the field.
B. Fees collected from Medicaid and Medicare and other third party insurance for a covered
service, combined with payment of any applicable co-pays and co-insurance, constitutes
full payment for that service.
C. A co-payment, deductible, or balance of charge can be collected at the time of service
from individuals covered by other third party insurance plans when OCHD is a member
of their provider panel (exception family planning). For Family Planning clients, family
income should be assessed before determining whether co-payments or additional fees
are charged; if their family income is verified to be at or below 250% FPL, they should
not pay more (in copayments or additional fees) than what they would otherwise pay
when the schedule of discounts is applied. With regard to other insured clients, payments
towards a deductible for clients whose family income is verified to be at or below 250%
FPL should have the appropriate sliding fee schedule applied.
D. If OCHD is not on the insurance provider panel, the client will be charged for the
service(s) based on the Health Department’s fee schedule. The client will be provided
with documentation of services for submission of a claim to their insurance company.
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 7 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
E. After charges are processed, the client will be given a statement showing the cost of
services for that visit as well as their total account balance upon request.
F. Payment is due at the time services are rendered.
G. When the client is unable to pay in full at the time services are rendered, a payment plan
is established, and the client must sign a “Payment Agreement Form” (Attachment D)
except for minimum-fee or flat-fee charges. Client must then make a payment in any
amount in order to activate the payment plan.
H. When a client requests “no mail”, discussion of payment of outstanding debt shall occur
at the time the service is rendered. A remark regarding “no mail” is entered into the
medical data system. No letters or other correspondence concerning insurance or past
due accounts will be sent to any client that requests “no mail”. Reasonable efforts will be
made to collect charges without jeopardizing client confidentiality.
I. The Billing Cycle for the Health Department (by Division) is as follows:
1. Personal Health Division
a. Billing statements will be sent no more than three days after charges post to client ledger.
Statements will be sent to clients for the next two consecutive months for balances due.
After three consecutive months with a past due balance, accounts will be forwarded to the
County Attorney Office and pursued through debt set-off in accordance with the county
policy. Accounts with a balance of less than $50 will remain delinquent until paid or
written-off.
2. Dental Health Divisions
a. Bill statements will be sent monthly by the tenth of the month for two months
after services have been rendered indicating a statement of balance due. Every
quarter, all accounts with a balance $50 or more that are more than 60 days past
due will be forwarded to the County Attorney Office and pursued through debt
set-off in accordance with the county policy. Accounts with a balance of less than
$50 will remain delinquent until paid or written-off.
b. If a debt is not paid, when the client attempts to make another appointment, the
client will be told they have a previous balance, and they must have an active
payment plan or make a payment at time of next service except for Family
Planning clients.
3. Environmental Health Division
a. An initial invoice for additional or miscellaneous Wastewater Treatment
Management Program (WTMP) charges is mailed with the inspection form.
b. If no payment is received within 90 days, a second notice is mailed.
c. If no payment is received after an additional 30 days and the debt is $50 or
greater, the account is forwarded to the County Attorney’s Office, which will
pursue it through the county’s debt set-off procedure.
d. Debt owed by a corporation or non-individual is dissolved upon sale of property.
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section I: Board Adopted Policies
Policy EB: Fee and Eligibility Policy
Reviewed by: Financial Review Committee, Health Director
Approved by: Board of Health, Health Director
Page 8 of 8
Original Effective Date: January 25, 2001
Revision Dates:, 10/2014, 9/2015, 4/2016, 9/2018, 10/2019
e. The county attorney’s office has deemed debt that becomes part of an estate will
become dissolved.
f. If the client presents and voluntarily wishes to pay on the account, any amount
the client offers will be accepted, documented in the client file, and a receipt will
be provided.
g. Mobile Home Parks are billed annually on the calendar year. The procedure is
the same as noted above.
J. Insurance and Third Party Billing
1. Where a third party is responsible, bills are to be submitted to that party;
2. Third parties authorized or legally obligated to pay for clients at or below 100% FPL
are properly billed.
3. Third party bills (including Medicaid) show total charges without any discounts
unless there is a contracted reimbursement rate that must be billed per the third party
agreement.
4. The health department will bill insurance and managed care organizations for which
provider approval has been established. The patient will be responsible for all
deductibles, coinsurance and non-covered charges.
5. Patient or parent/guardian signature is required to give authorization to file claims
and provide necessary information to the insurance company (Attachment E).
6. Patients, or the accompanying parent/guardian of an un-emancipated minor with
appropriate insurance benefits, who receive public health services will be given the
opportunity to choose whether to have insurance filed in order to avoid breach of
confidentiality or pay the associated fee according to where the patient falls on the
sliding fee scale.
VIII. Review and Approval
A. This Policy shall be reviewed annually by members of the Financial Review Committee.
The committee shall have representatives from each division, and must also include the
Health Department’s Finance and Administrative Services Director
B. Any policy revisions must be approved by the Health Director and the Board of Health.
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: Health Director Annual Review
Attachment(s): Board of Health Policy III.B.d
Staff or Board Member Reporting: Timothy Smith
Purpose: ____ Action
____ Information only
_X__ Information with possible action
Summary Information:
Per Board of Health Policies and Procedures (Policy III.B.d), the Board completes a
required annual review of the health director’s performance in accordance with the
Statutory Requirement in GS130A-41.
The purpose of this discussion is to determine this year’s process for the annual review,
with guidance available in the attached policy for the information flow and input into the
performance evaluation.
The annual review will occur during closed session at the November 2019 meeting.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
___Accept as information
___Revise & schedule for future action
___Other (detail): .
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section III: Board Processes
Process B: Supplemental Processes d. Annual Performance Review Process for Health Director
Reviewed by: Board of Health
Approved by: Board of Health, Health Director
Review Annually (July) Page 1 of 2
Original Effective Date: January 2000
Revision Dates: 4/23/09, 1/2014, 11/2014
S:\MANAGERS WORKING FILES\BOH\AGENDAS & ABSTRACTS \2019 Agenda & Abstracts\October 2019\VII.A. Attachment
III.B.d.Evaluation of Health Director.doc
Annual Performance Review Process for Health Director
Purpose
To provide the Board with a process for accomplishing the required annual review of the health
director’s performance in accordance with the statutory requirement GS 130A-41.
Guidelines:
1) Orange County Personnel Policies are followed in conducting this review.
Steps in the standard process are:
• Preparation of an annual work plan by the employee and supervisor.
• Preparation of performance notes at the end of the plan year that relate to the objectives
contained in the work plan.
• A conference between the employee and the supervisor regarding the employee’s
performance for the year.
• Supervisor prepares a Work Planning and Performance Summary after the conference which
outlines the findings of the discussion and makes the final recommendation as to
performance.
• Supervisor forwards all paperwork to Human Resource Director.
2) In the case of the Health Director, the “supervisor” of the Director is the entire Board. The Chair
assumes the responsibility of managing the information flow and input into the performance
evaluation. This may include the formation of an ad-hoc committee to assist in the completion of
the performance evaluation.
1. The Health Director prepares performance notes relevant to the year and emails them to all
Board members.
2. The Chair schedules a meeting with the County Manager to obtain input on the Health
Director’s performance.
3. The Chair may or may not solicit additional feedback, including from senior management
staff and direct reports at the Health Department through electronic or in-person methods
each year. A 360⁰ evaluation should be conducted at least every 5 years.
4. The Chair presents these findings to the full Board at a closed session of the Board and a
general discussion of performance is then held. The Board reaches agreement on a
recommendation and then the health director is called into the room and the Chair guides the
discussion by Board members.
5. The Board is required to keep minutes during the closed session, including any motions made
and actions resulting from such motions and transmit them to the Secretary (Health Director)
for the permanent record.
6. Board members indicate changes they would like to see included in the following year’s work
plan and those areas are discussed with the Health Director in the meeting.
Following the meeting, the Chair writes the performance summary, finalizes the paperwork, obtains
the Health Director’s signature and sends it to the Human Resources Director for the County. The
ORANGE COUNTY HEALTH DEPARTMENT
Board of Health Policy and Procedures Manual
Section III: Board Processes
Process B: Supplemental Processes d. Annual Performance Review Process for Health Director
Reviewed by: Board of Health
Approved by: Board of Health, Health Director
Review Annually (July) Page 2 of 2
Original Effective Date: January 2000
Revision Dates: 4/23/09, 1/2014, 11/2014
S:\MANAGERS WORKING FILES\BOH\AGENDAS & ABSTRACTS \2019 Agenda & Abstracts\October 2019\VII.A. Attachment
III.B.d.Evaluation of Health Director.doc
Human Resources Director processes the remaining paperwork. The goal should be to have the
performance review complete within 30 days of the hiring date anniversary.
Agenda Item Number:
ORANGE COUNTY BOARD OF HEALTH
AGENDA ITEM SUMMARY
Meeting Date: October 23, 2019
Agenda Item Subject: Elections (Chair and Vice-Chair)
Attachment(s):
Staff or Board Member Reporting: Timothy Smith
Purpose: ____ Action
____ Information only
_X__ Information with possible action
Summary Information:
Per the Board of Health Policies and Procedures, the Board shall elect a Chair and
Vice-Chair by majority vote each year at the last meeting of the calendar year. This
discussion’s purpose will include getting nominations for each position for a vote that
will take place at next month’s meeting. We will be presenting the slate of officers.
Recommended Action: ___Approve
___Approve & forward to Board of Commissioners for action
___Approve & forward to ___________________________
___Accept as information
___Revise & schedule for future action
___Other (detail):
Health Director’s Report
October 2019
1. Orange County Opioid Task Force – We had a productive meeting on September 30, 2019. The group
finalized a one page summary to explain the purpose of the group and the initial priorities to be
addressed. The task force has elected to address 1) Education, 2) Reduce oversupply of prescription
opioids and 3) Expand treatment and recovery oriented systems of care. Commissioner Price petitioned
the BOCC to support the formation and activities of the Task Force. This was approved via Consent
Agenda during the October 15, 2019 BOCC meeting.
• Board of Health Veterinarian Member – Dr. Lee Pickett was officially appointed to the BOH during the
September 17, 2019 BOCC meeting. Dr. Pickett completed her new Board Member orientation on
Monday, September 14, 2019.
• Medicaid Transformation Update: On Monday, September 3, 2019, the Department of Health & Human
Services (DHHS) announced that we will move to a statewide transition to managed care on February 1,
2020, meaning managed care will launch in one phase rather than two as originally planned. On
October 8, 2019, DHHS expanded the Medicaid transition regions of Carolina Complete Health (CCH)
to now include our region, Region 4. Beneficiaries in our region will now have the option to choose
from all 5 of the available Prepaid Health Plans (PHPs). In addition to Carolina Complete Health, the
other statewide PHP contracts were awarded to:
o AmeriHealth Caritas North Carolina, Inc.,
o Blue Cross and Blue Shield of North Carolina,
o United Healthcare of North Carolina, Inc. and
o WellCare of North Carolina, Inc.
• Cardinal Innovations – I met with King Jones, Director of Community Health & Wellness to discuss
Cardinal’s new Regional Health Councils. Orange County will be part of the Central Region Health
Council which includes Alamance, Caswell, Chatham, Person and Orange. The purpose of the Regional
Health Council is to develop, approve and oversee regional health assessments and health improvement
plans. The overall goal is to ensure Cardinal is reinvesting in the community and providing services that
each region identifies as their specific need. Members to the Council will be appointed by the Board of
Directors via an application process. Each County will maintain their local Advisory Council while still
participating on the Regional Health Council.
• The Health Equity Council (HEC) hosted the REI Groundwater Training at Whitted on October 10,
2019. There were approximately 195 participants in attendance. They also hosted an afternoon session
for community partners to discuss in more detail how to examine/address the groundwater in Orange
County as a community and within our respective sectors. It was a successful event.
• NCCARE 360 is coming to Orange County! We are scheduled to begin community onboarding in
December. NCCare360 is the statewide coordinated network that includes a robust data repository of
shared resources and connects healthcare and human services providers together to collectively provide
the opportunity for health to North Carolinians. It has been launched in 12 other counties and under
implementation in 9 counties. The goal is for the program to be statewide by December 2020.
• I will start as a new Board Member for the Orange County Partnership for Young Children this month.
The Board Retreat and Strategic Planning Sessions are scheduled for October 22 – 23, 2019.
Legislative Updates
• The NC Commission for Public Health has adopted and approved a new sanitation rule effective
October 1, 2019. This amended rule requires that all licensed child care centers test all drinking water
faucets and food preparation sinks for lead contamination within one year, and new centers must test
upon application for a license. After that, child care centers will test their water once every three years.
If a child care center finds elevated concentrations of lead in the center’s water, they will be required to
take immediate action.
• Public Charge Rule – Injunction Granted – The public charge rule was scheduled to go into effect on
October 15, 2019. On Friday, October 11th, multiple courts stopped this, meaning the existing rules will
remain in effect until further notice by the federal courts. Immigrants and their families can and should
continue to access benefit programs for which they are eligible without fear of certain negative impacts
on their immigration statuses. The new forms that were going to be required for immigration
applications will not be used until the court decides on the legality of the rule. We do not know when the
injunction will expire. There have been past injunctions in federal cases (such as the implementation or
continuation of DACA) that have lasted for years.
Upcoming Events
• October 18, 2019 – County Employee Appreciation Lunch; 11:30am – 2:30 pm at David Price Farmer’s
Market Pavilion
• October 21, 2019 – Family Success Alliance Advisory Council Meeting, 1pm – 3pm, Whitted Building
• October 23, 2019 – Meeting with State Medical Examiner
• October 24, 2019 – Panelist for Orange County Department of Aging’s Project EngAGE; a senior
leadership training program with the mission of recruiting and training Orange County older adults to
become community resource leaders.
• October 29-30, 2019 – NC GARE Cohort Team Meeting in Charlotte, NC.
• November 8, 2019- OCHD will host UNC Public Health Students for the Annual UNC Phield Trip.
UNC PHield Trip – a way of introducing incoming public health students from UNC to local
governmental public health; approximately 40-50 students will come to Hillsborough to learn from staff
what local public health looks like in practice.
Leading To Health
After prison:Community health worker Tommy Green drivesabout100milesaweekvisiting
clients scattered around Orange County, North Carolina, and helping them cope with life after
prison. He has the use of three offices but does much of his work in his car.
doi:10.1377/hlthaff.2019.01163
After Prison, Healthy
Lives Built On Access To
Care And Community
A North Carolina program helps recently released inmates connect to
health care, social services, and support.
BY ROB WATERS
J ustin Jones got hooked on
prescription painkillers after
he flipped his truck as a teen-
ager, put his head through
thewindshield,andfractured
his wrist and sternum. When doctors
would no longer write prescriptions for
him, he began buying—and selling—
drugs on the streets of Durham and
Hillsborough, North Carolina. His first
arrests came before he turned twenty.
At first, he used prescription pills like
the Oxycodone he knew, but when they
were too scarce or expensive, he turned
toheroin.Athispeak,Jonessaysmatter-
of-factly, he was consuming about
$2,000worthofheroinadayandselling
ittofeedhisaddiction.He’slostcountof
how many times he’s been in and out of
prison but guesses that it’s more than
fifteen.
Jones, who is now thirty-two, tells me
allthisinthespaciouslivingroomofhis
parents’home on the wooded outskirts
of Hillsborough. A buck’s head adorns
the living room wall; an American flag
flapsfromthetidyfrontporch.Acursive
tattoo of the family’s name decorates
Jones’s left forearm.
Eachtimehewasreleased,Jonessays,
the same thing happened: He’d try to
stop but would be using again within
two weeks.“I would try to do better,
but I didn’t have a stable system, I didn’t
have insurance,”he says.Without insur-
ance, his access to doctors or treatment
programs was greatly limited. (North
Carolina is one of fourteen states that
have opted not to expand eligibility
for Medicaid to low-income adults who
aren’t disabled.)
He almost resumed the pattern after
his last release, in December 2018.“I
startedhangingaroundthesamepeople
and doing the wrong things,”he recalls.
“Then I said,‘Well, I need to stop this.’”
His probation officer put him in touch
with another former inmate, a commu-
nity health worker named Tommy
Green, who brought me to the Joneses’
home in July 2019 and introduced me to
his client.
Green has been out of prison since
2015, and he started working last year
fortheFormerlyIncarceratedTransition
(FIT)Program,whichhelpspeoplecom-
ingoutofprisongetaccesstohealthand
social services. Green called Jones a few
times,“but I blew him off, thinking I
didn’t need the program,”Jones recalls.
“But then I saw I was going downhill,
and I was like,‘Damn, I need to do
something.’”
He had another motivation, too: sur-
vival. Jones says that in the six months
since he was released, ten friends, most
of them recently released inmates, have
1616 Health Affairs October 2019 38:10 Photograph by Rob Waters
overdosed and died. He’s had several
nearmissesovertheyearshimself,over-
dosing but somehow surviving. He de-
cided he didn’t want to tempt fate any
more.
In Search Of A ‘Normal Life’
Overdoses are common among recently
released inmates because while inside,
inmates with opioid use disorder either
go through withdrawal or take smug-
gled drugs—usually Suboxone, a pre-
scription opioid substitute. As a result,
when inmates are released, Jones says,
“your tolerance is so low, you can’t take
asmuch,butyoumaythinkyoucan.You
get out, and bam, next thing you know
you’redead.Me,Iusedtodoagram.But
getting out of prison, there’s no way I
can do half of that.”
A2018studyinthe AmericanJournalof
PublicHealth backshimup.1 Itexamined
North Carolina death reports and found
thatintheperiod2000–15,1,329former
inmates died of opioid overdoses. The
most dangerous time was in the first
two weeks after release, when former
inmates were forty times more likely
thanmembersofthegeneralpopulation
tosufferafataloverdose;overthecourse
of a year, they were eleven times more
likely to do so.
Green was unfazed when Jones blew
him off. He’s a patient man who knows
what it’s like to come out of prison and
struggle to find housing, health care,
and employment. As Green often tells
his clients,“I served eleven years, eight
months,six days,andsixhours”instate
prison for an armed robbery. It was his
first and only conviction, for a crime he
committed at the age of twenty-one.
He makes no excuses for his actions
then. He grew up in a middle-class fami-
ly with two working parents, but he was
drawn to trouble early.“I was always
playing on the edge,”he says. He fell in
with a group of people “I shouldn’t have
beendealingwith,”hesays,“andIchose
to be a criminal.”After he was convicted
in 2003 and found himself in prison,
he resolved to transform himself.
“I made up my mind that if I lived
through this experience, I would never
jeopardizemylife,myfreedom,myfam-
ily again,”he says.“And I also made a
vow to help anybody I can [avoid] mak-
ing these same mistakes.”
InprisonGreenavoidedconflictswith
other inmates, partly because he’s big
and powerfully built—“a man of size,”
as he puts it, whom nobody wanted to
mess with—and he read voraciously.
When he checked his library card seven
years into his term, he found he’dread
over a thousand books.
When he finally got out, Green moved
back into his old room in his father’s
house,andthreemonthslaterhelanded
a job as a parking lot attendant. He
earned two promotions there before
learning last year that the FIT Program
was hiring a community health worker
toworkwithnewlyreleasedinmates.He
jumped at the opportunity and had just
the right background and skills.
Today his prison experience is an as-
set that gives him street cred, empathy,
and instant entrée with his clients. It’s
also a prerequisite for his job.“This is
like the only profession where being a
criminal is a plus,”he says.“But you
have to be a reformed criminal, of
course.”
When Jones was ready, he met with
Green and, a few days later, with Evan
Ashkin, a professor of family medicine
at the University of North Carolina
(UNC) at Chapel Hill who serves as the
primary care doctor for FIT patients in
Orange County. Ashkin founded the FIT
Program and works as its statewide
medical director. He is certified by the
Drug Enforcement Administration to
prescribe Suboxone and began doing
so for Jones, as he does for seven other
FIT patients.
Jones says that his daily dose of Sub-
oxone “keeps me from withdrawal and
makesmeabletoliveanormallife.”The
drug, which combines buprenorphine
and naloxone, occupies the brain’s opi-
oid receptors, keeping users from get-
ting high from other opiates.“If I go out
right now and get some heroin or a pain
pill, it’s not going to affect me,”Jones
says. He knows this to be true because
he’s tried, and “it didn’t do nothing.
A big waste of money.”
Tackling Systemic Barriers
For Ashkin, starting the FIT Program
grew out of a sense of social commit-
ment that was nurtured by his residency
at the University of California San Fran-
cisco (UCSF) in the 1990s, during the
height of the AIDS epidemic. He moved
to North Carolina in 1998 and ran a sec-
tion of the family residency program at
UNC Chapel Hill that worked to provide
care to the underserved.
“I started to understand that if they
had a history of incarceration, that led
tofurtherbarriersandreally,reallypoor
access to health care services,”Ashkin
says. Because North Carolina didn’t ex-
pandMedicaid,whenpeoplewereincar-
cerated,“it was the first time they had
aconstitutionalrighttohealthcare.And
they were getting diagnosed with high
blood pressure, diabetes, and chronic
kidney disease.”
When they get out, most recently re-
leased inmates have other priorities
than health care, like getting housing
and reporting to their probation offi-
cers. Since health care isn’t high on
the list, and they can’t afford it anyway,
many simply don’t get care—even when
they have serious health, mental health,
or substance use problems. Even clinics
that aim to serve low-income people of-
tenrequirecopaymentsof$20or$25for
clinical visits and $4 to $10 for medica-
tions, Ashkin says.
The lack of coordination shocked
Ashkin, who laughs at his own naïveté.
Getting help:Justin Jones (right) has been
addicted to opioids and has shuttled in and
out of prison at least fifteen times. Now,
with the help of community health worker
Tommy Green and the Formerly Incarcerated
Transition Program, he’s getting medication
that keeps him off heroin and protects him
from a fatal overdose, like the ones that
have killed ten of his friends this year.
Photograph by Rob Waters October 2019 38:10 Health Affairs 1617
“I was certain you couldn’t be released
fromprisonwithallthosemedicalprob-
lems and not have a follow-up appoint-
ment,”he says.“That was incorrect.”
He learned that prison health care is
soseparatedfromthehealthcaresystem
outside that there was no easy way to
bridge the two. Another former UCSF
resident had come to the same conclu-
sion. Shira Shavit, now a clinical profes-
sor of family and community medicine
at the university’s medical school, did
part of her residency at nearby Alameda
County Jail in the early 2000s and later
recruited physicians to work at San
Quentin Prison. She succeeded—but
the young doctors she enlisted soon be-
came demoralized.
“They started feeling,‘What am I do-
ing?’”Shavit recalls.“‘I’m caring for
these patients, they’re getting healthy,
andthenthey’rereleasedanddon’thave
any access to services. Then they come
back [to prison] on a parole violation
and they’re sicker than when they left.’”
Several studies have found that in-
mates coming out of prison are signifi-
cantly more likely to die—and not only
from drug overdoses. A 2007 study in
the New England Journal of Medicine
tracked 30,327 people who were re-
leased from prison in Washington State
in the period 1999–2003 and compared
them to other Washington residents
matched by age, sex, and race.
2 During
the first two weeks after release, the for-
mer inmates were morethan 12 times as
likely to die of any cause and 129 times
more likely to die of an overdose. Over
two to three years the former inmates
were 3.5 times more likely to die than
theotherresidents.Atotalof443former
inmates died, nearly a quarter of them
from an overdose. Heart disease, homi-
cide, suicide, cancer, and auto accidents
were the other leading causes of death.
Shavit and her colleagues saw the
need to build better linkages between
prisons and the community. In 2006
they started a pilot program in a com-
munity health center run by the San
Francisco Department of Public Health.
They called it the Transitions Clinic,
and its aim was to connect former in-
mates with chronic health conditions
to health, social, and support services
within two weeks of their release.
Shavit and colleagues began the proc-
ess by conducting focus groups to get
input from people who’d been incarcer-
ated.Onepieceofadvicestoodout:They
would need to overcome the natural dis-
trust of the health care system felt by
people who had long been outside of it
and often felt ignored or disparaged by
its practitioners.
Thebestwaytodothat,theyweretold,
was to hire people who had been incar-
cerated themselves and put them at
the center of the program. Community
health workers like Green now fill that
role, connecting and building rela-
tionships with potential patients and
serving as supporters, advocates, and
mentors.
The focus groups had another sugges-
tion, too: People with a history of incar-
ceration didn’t want to be segregated
from other patients and served in a sep-
arate program. Instead, they wanted to
feel like part of the community and to
“sit in the waiting room with kids and
familiesandtherestof thecommunity,”
Shavit says.
Since its start thirteen years ago in
San Francisco, the Transitions Clinic
has grown: Now the Transitions Clinic
Network, it contains thirty-four affiliat-
ed clinics in twelve states and Puerto
Ricothatfollowthesamemodel,includ-
ing the FIT Program in North Carolina.
Ashkin started FIT with support from
the North Carolina Division of Public
Health. The first site, in Durham,
opened in 2016. A grant from the Duke
Endowment and a contract with the
North Carolina Department of Public
Safety, which administers the state’s
fifty-five prisons, enabled the program
to expand to Orange County, where
Green works, and to the counties that
include Charlotte and Raleigh, the
state’s largest cities. Ashkin hopes to
start a program in Greensboro this year
and to provide greater access to mental
health services in all FIT sites.
Maintaining and growing the pro-
gram is challenging because of the
state’s decision not to expandMedicaid.
The grants and contracts Ashkin has ob-
tained help pay the salaries of commu-
nityhealthworkerslikeGreenandcover
the copays that patients would other-
wise have to shell out at safety-net com-
munity clinics. The clinics lose money
foreveryuninsuredclientAshkinbrings
them.
“They’re hoping to get more insured
patients to offset the cost of treating the
uninsured, and I keep bringing them
more uninsured patients,”he says.“If
we don’t expand Medicaid, it will be-
come harder and harder [to raise] pri-
vate funds for this.”
Today the FIT Program serves about
85 inmates, Ashkin says, a number he
hopes to increase to 350 by year’s end.
Butthat’sa small fraction of theroughly
25,000 North Carolina inmates who
come out of prison each year.
The failure to provide health and so-
cialsupportstosomanyformerinmates
fuelsrecidivismandviolence,saysDorel
Clayton, another former inmate who
was hired last year as FIT’s Durham
County community health worker. Be-
fore that, he worked as a supervisor
for Bull City United. As described in a
Health Affairs Blog post published con-
currently with this article, Bull City
United works to interrupt violence and
retaliation in Durham’s high-crime
neighborhoods.3 At FIT, Clayton contin-
ues to collaborate with the staff of Bull
City United because he sees the links
between health, substance abuse, and
community violence.
Peoplewholackaccesstothecareand
medications they need to treat their ad-
diction or mental illness are more likely
to self-medicate, Clayton says, by “get-
ting the drug from street pharmacies,
and that ties into a whole bunch of
stuff.”
Another factor is trauma.“Someone
who is dealing with bipolar disorder or
posttraumatic stress disorder—it might
be a result of having seen gun violence
andpeoplekilledrightinfrontofthem,”
Clayton says.“So their mind-set is to
continue to hurt one another. We try
to educate, but the lack of resources,
theinabilitytogethealthcareandinsur-
ance definitely contributes to violence.”
Ashkin learned that
prison health care is so
separated from the
health care system
outside that there was
noeasywaytobridge
the two.
1618 Health Affairs October 2019 38:10
Leading To Health
The Case For Expansion
Transitions Clinic Network cofounders
Shavit,thenetwork’sexecutivedirector,
andEmilyWang,itsevaluationdirector,
have worked to build the case forexpan-
sion by conducting regular evaluations
that document the program’s effec-
tiveness.
An early evaluation found that recent-
ly released inmates who got care from
the Transitions Clinic in San Francisco
made fewer emergency department vis-
its than those who were offered care in a
standard primary care clinic, resulting
in an estimated savings of $912 per
patient.4
A more recent study, published this
year in BMJ, looked at outcomes at the
Transitions Clinic in New Haven, Con-
necticut.5 The authors found that in the
twelve months after they were released
from prison, patients who were getting
cared for by the program were neither
morenorlesslikelytoberearrestedthan
another group of former inmates who
were not part of the program. The big
difference: When they were rearrested,
Transitions Clinicpatients spent 45 per-
cent fewer days locked up in jail or
prison. Wang and her colleagues wrote
that the ninety-four people in the
control group would have spent 2,300
fewer days incarcerated if they’d been
clients of the Transitions Clinic. The
authors also found that the clinic’s pa-
tients were less likely to be hospitalized
for preventable conditions and spent
60percentlesstimeinthehospitalwhen
they were admitted. While the authors
couldn’tsaypreciselywhyclinicpatients
spent less time imprisoned, they specu-
lated that being part of the clinic helped
patients get into drug treatment more
quicklyorgavethemaccesstoadvocates
who helped them bail out sooner.
Green helps his clients in these ways
and more. He once convinced a magis-
trate to drop charges against one of his
clients and often talks to parole officers
on his clients’behalf. He works out of
three offices scattered around the coun-
ty to be accessible to his clients, but he
spends most of his time in his mobile
office:thecounty-ownedHondaCiviche
usestogotoclients’homesorferrythem
tocourtdatesordoctor’sappointments.
Green manages a caseload of almost
thirty-five former inmates and gives pri-
ority to those he calls his high-touch
patients,peopleheconsidersvulnerable
and wants to connect with at least once
a week. He drives with a Bluetooth ear-
piece in one ear and makes me slightly
nervous as he engages in animated
phone conversations while making fre-
quent U-turns. He logs about a hundred
miles in a week, he says, while visiting
up to fifteen clients.
I’m pleased when he actually pulls
over to call one client, Pete Jacobs, be-
fore driving to his mobile home on a
country road in Hillsborough. Jacobs
isabigmanwho’sbeingtreatedforhigh
blood pressure and heart problems, as
wellas a leghematoma hesufferedin an
auto accident. Before the accident, he
did roadwork and landscaping. Now,
he says, he’s unemployed and broke.
Jacobs spent five years in prison on
drugcharges,andwhilehewasthere,he
was diagnosed with heart failure.When
he got out, he went a few weeks without
medication until his probation officer
told him about the FIT Program and
gave him Green’s phone number.
Green checks in with Jacobs about
how he’s doing as he drives Jacobs to an
appointment at a county social services
office and then to a local food pantry.
Jacobs is hungry and has no money for
food. Under North Carolina law, he’s
ineligible for benefits from the Supple-
mental Nutrition Assistance Program
(formerly known as food stamps) be-
cause of his drug conviction. At the food
pantry, run by a local United Way affili-
ate, he gets a few bags of groceries.
Green helps him load the food in the
car and then drives Jacobs back home.
WithouttheFITProgram,Jacobssays,
he doesn’t know how he’d get the food,
health care, or medications he needs:
“I don’t get Medicaid. I don’t get food
stamps. I don’t get no check every
month.”
Still, he says, he’s doing a lot better.
He’s taking fewer medications and no
longerneedsdiuretics.“Myhealthisdo-
ing good,”he says.“I take my medicine
everyday.IgotDr.Ashkin.IgotTommy.
And I made it through my probation.”
Green’s next call is to Jeffrey
Fradsham, who at that moment is at
a construction site applying for a job.
Green wants him to meet Marcus
Pollard—a job placement specialist with
the Reentry Council, a local agency
that assists released inmates. We drive
around looking for Fradsham and final-
lypullovertothesideoftheroadtopick
him up. He is covered in tattoos.
Fradsham tells me he’s been in and
out of prison since he was seventeen
and learned to do tattooing there be-
cause “the only thing to do in prison is
fight or tattoo yourself.”He’s nothing if
not ingenious: In prison he made tattoo
needles out of the springs in ballpoint
pens and used the motor of an old CD-
ROM player to drive the needles. Out-
side prison, he has worked as a profes-
sional tattoo artist, so when we get to
Pollard’sofficeinChapelHill,Fradsham
tells him he’d like to go back to that line
of work. He says he’s been offered a seat
in a local tattoo parlorbut needs around
$400 to buy a tattooing machine. If the
offerfromtheparlorisreal,Pollardtells
him,hecanprobablygethimthemoney.
Fradsham has struggled with heroin
addiction but says he quit cold turkey
during his last stint in prison. He’s
been out for ten months and struggles
with posttraumatic stress disorder from
the violence he experienced. He once
watched a man get stabbed thirty-seven
times “over nothing”with a shiv made
from a light fixture. It’s difficult to be
back outside, he says:“People move out
of the way when I walk down the street.”
Green drops Fradsham at his house,
and we head to Hillsborough and the
Orange County Jail, where Alison
Zirkel, a social worker with the county’s
Criminal Justice Resource Department,
is about to meet with an inmate. She’s
sitting at a card table in a small meeting
room, near a bank of phones and a sign:
“Inmates, pick up your phone first.”
Inajailwithacapacityof120inmates,
Zirkel typically works with 20–30 at
any one time who have mental health
orsubstanceabuseproblems—frequent-
ly both—and little or no access to medi-
cal care outside of custody. For many,
the combination of being homeless
andabusingsubstanceshasledtopublic
intoxication, assaults, and fights.
Without the FIT Program,
Jacobs says, he doesn’t
know how he’dgetthe
food, health care, or
medications he needs.
October 2019 38:10 Health Affairs 1619
A deputy leads a tall, gray-haired man
intotheroomandslidesthebarreddoor
closed, securing it with handcuffs and
a chain. Zirkel asks the man if he saw
the psychiatrist the previous week. He
says he did and was given a prescription
for Prozac, which he started taking.
Since he’s likely to get out soon, Zirkel
suggests that he sign up with the FIT
Program.
She leaves and Green comes in.“I’ve
been in your shoes,”he says.“I’ve been
in this very jail.”The man, who asked to
be identified only by his first name,
Graylin, tells Green he has diabetes,
hepatitis C, and high blood pressure.
He does not have a drug abuse problem,
he says, though he was arrested fordriv-
ing under the influence. His big needs,
he says, will be housing and transpor-
tation.
Graylin was released two weeks later,
and Green has been helping him get
services and housing. He’s also one of
severalFITclients,includingJones,who
will be able to get a free eight-to-twelve-
week course of Harvoni, a drug made by
GileadSciencesthateradicateshepatitis
C. That supply of the drug normally
costs $63,000–$95,000, but Ashkin
and his colleagues have made arrange-
ments with Gilead’s Patient Assistance
Program.
Medication-Assisted
Treatment
Until now, medication-assisted treat-
ment (the prescribing of opioid substi-
tutestopeoplewithopioidusedisorder)
has been banned in nearly all jails and
prisons, including the Orange County
Jail—which leaves inmates to rely on
smuggled drugs, primarily Suboxone,
if they don’t want to go into withdrawal.
One exception is the state of Rhode
Island,whichinJuly2016beganprovid-
ing three opioid substitutes—metha-
done, buprenorphine, and naltrexone
(a long-acting injectable opioid
blocker)—to inmates with opioid use
disorder. The state also organized a net-
work of community clinics that could
continue providing the drugs after peo-
plewerereleased.Astudypublishedlast
year in JAMA Psychiatry demonstrated
the success of this effort.
6 The authors
foundthatinthefirstsixmonthsof2016
(beforetheprogramstarted),twenty-six
people recently released from prison
died by overdose. In the first six months
of 2017 (after the program was up and
running),thenumberof fataloverdoses
fellto nine.Evenmoreimpressively,ten
people died in the first thirty days after
release in 2016, compared with just one
in 2017.
The refusal of most correctional facil-
itiestoprovideopioidtreatmentisdraw-
ing mounting criticism, as well as court
challenges. Last November, in a closely
watched case,Pesce v. Coppinger, Judge
DeniseJ.CasperoftheUSDistrictCourt
for the District of Massachusetts issued
a preliminary ruling that the sheriff of
Essex County, Massachusetts, could not
deny methadone to a man sentenced to
serve time in the county jail. Despite a
six-year history of addiction, the man
was able to stop using heroin and hold
onto a job after he was prescribed meth-
adone in late 2016. Since the jail doesn’t
allowinmatestohavemethadone,being
sentenced there could throw him into
withdrawal and disrupt his recovery.
And that, Judge Casper said, would vio-
late the Americans with Disabilities Act
of 1990.
SomeNorthCarolinajailsandprisons
are starting to shift their stance. The
Orange County Jail began making Sub-
oxone available to a handful of inmates
in August. Ashkin says that the initial
priority will be people already on Sub-
oxone from a community provider and
pregnant women with opioid use dis-
order, to prevent them from going
throughwithdrawalandharmingthefe-
tus or baby. Being on prescription Sub-
oxone under the care of a doctor is con-
sidered far less risky.
Charles Blackwood, the elected coun-
ty sheriff, says that providing medica-
tion-assisted treatment in the jails will
help inmates “transition from heroin to
a drug that will allow them to control
theircravings”andminimizethedisrup-
tive effect on the jail population of hav-
ing inmates go through withdrawal.
“We ’ve got to try something new,
somethinginnovative,”Blackwoodsays.
“When I ran for sheriff, they didn't tell
me ‘Get elected, mistreat people, and
ignore their needs.’They said ‘Take care
of your people. Serve the public.’If you
plant a garden of discontent, you’re go-
ing to have trouble, but if you plant a
garden of good, it’s going to pay back.”
Meanwhile, the North Carolina De-
partment of Public Safety is starting a
pilot program in three prisons that will
give inmateswith a historyof opioiduse
disorder who are “on their way out the
door”achoiceofSuboxone,methadone,
or naltrexone. This will give them a
bridge into treatment and help them
avoid death from overdose, says depart-
ment spokesperson John Bull. The de-
partment will also refer patients to the
FIT Program in the counties where it
operates. Bull says that “it’s a paradigm
shift for North Carolina”that will give
inmates a better chance to overcome ad-
diction and lead better lives.
Back in Chapel Hill, Warren Levy, a
fifty-four-year-old Jamaican who grew
upinBrooklyn,iswaitingtomeetGreen
forthefirsttime.Levywasreleasedfrom
prisonafewmonthsearlierafterserving
a couple of stints. He has prostate can-
cer, sickle cell trait, bipolar disorder,
andahistoryofsubstanceabuse.Hetells
Green he’s staying at a shelter for home-
less men and working at Burger King, a
job that’s bad for his fragile health.“It’s
100degreesinthere,andit’skillingme,”
he says.
Green tells Levy about the FIT Pro-
gram and gives him the number of his
personal cell phone. He also tells Levy
about his own background of incarcera-
tion “becauseI wantyou to feelcomfort-
abledealingwithmeandtoletyouknow
that I've navigated all the systems that
you will have to navigate.”
Levy is convinced.“Sign me up!”he
says.Withintwoweeks,Ashkinhadseen
him for an exam.▪
The refusal of most
correctional facilities to
provide opioid treatment
is drawing mounting
criticism, as well as court
challenges.
1620 Health Affairs October 2019 38:10
Leading To Health
This article is part of a series on transforming
health systems published with support from The
Robert Wood Johnson Foundation. This is an open
access article distributed in accordance with the
terms of the Creative Commons Attribution (CC BY
4.0) license, which permits others to distribute,
remix, adapt, and build upon this work, for
commercial use, provided the original work is
properly cited. See https://creativecommons.org/
licenses/by/4.0/.Rob Waters
(robwaters2@gmail.com) is an independent
journalist in Oakland, California, who writes about
health and science and contributes frequently to
Kaiser Health News and STAT, among other
publications.
NOTES
1 Ranapurwala SI, Shanahan ME,
Alexandridis AA, Proescholdbell
SK, Naumann RB, Edwards D Jr,
et al. Opioid overdose mortality
among former North Carolina in-
mates: 2000–2015. Am J Public
Health. 2018;108(9):1207–13.
2 Binswanger IA, Stern MF, Deyo
RA, Heagerty PJ, Cheadle A,
Elmore JG, et al. Release from
prison—a high risk of death for
former inmates. N Engl J Med.
2007;356(2):157–65.
3 Waters R. Interrupting violence in
Durham, North Carolina. Health
Affairs Blog [blog on the Inter-
net]. 2019 Oct 7 [cited 2019 Oct
7]. Available from: https://www
.healthaffairs.org/do/10.1377/
hblog20190821.440449/full/
4 Wang EA, Hong CS, Shavit S,
Sanders R, Kessell E, Kushel MB.
Engaging individuals recently re-
leased from prison into primary
care: a randomized trial. Am J
Public Health. 2012;102(9):
e22–9.
5 Wang EA, Lin HJ, Aminawung JA,
Busch SH, Gallagher C, Maurer K,
et al. Propensity-matched study of
enhanced primary care on contact
with the criminal justice system
among individuals recently re-
leased from prison to New Haven.
BMJ Open. 2019;9(5):e028097.
6 Green TC, Clarke J, Brinkley-
Rubinstein L, Marshall BDL,
Alexander-Scott N, Boss R, et al.
Postincarceration fatal overdoses
after implementing medications
for addiction treatment in a
statewide correctional system.
JAMA Psychiatry. 2018;75(4):
405–7.
October 2019 38:10 Health Affairs 1621
Local schools face measles threat, even with high vaccination rates - The Daily Tar Heel
https://www.dailytarheel.com/article/2019/09/school-vaccines-0917[9/18/2019 1:32:16 PM]
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Local schools face measles threat, even with high vaccination
rates
BY ELIZABETH HOLMES
Centers for Disease Control and Prevention released a report last month confirming over 1,200 individual
cases of measles in 31 different states since the beginning of the year, the highest number of cases reported
in the U.S. since 1992.
Although North Carolina is not currently among the long list of states affected by the measles outbreaks, a
growing amount of unvaccinated children may increase the threat of contraction in schools across the
country. The CDC reported that the majority of cases were found in communities that had lower
vaccination rates.
Tracy Sanders, nurse coordinator for Chapel Hill-Carrboro City Schools, said despite the district’s history
of high vaccination rates, health officials are monitoring measles closely to prevent outbreaks and
potential quarantines of affected students.
“If measles were to come through, measles is much more contagious than pertussis (whooping cough) and
Local schools face measles threat, even with high vaccination rates - The Daily Tar Heel
https://www.dailytarheel.com/article/2019/09/school-vaccines-0917[9/18/2019 1:32:16 PM]
is much more easily spread,” Sanders said.
Last spring, Sanders said, school nurses were required to contact all students who had not received two
doses of the measles, mumps and rubella vaccine, the state-mandated vaccine requirement to prevent
measles, to inform their parents of the possible threat. The DTH reported earlier this year that in 2017,
92.2 percent of children aged 19-25 months had received their first MMR vaccine, down one percent from
2016.
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Mike DeFranco of the Orange County Health Department said the department also hosted a
“measles symposium” to raise awareness of the required measles vaccine and how to address the
disease, should it spread to North Carolina. The OCHD is responsible for administering guidelines
to both Orange County Schools and Chapel Hill-Carrboro City Schools concerning outbreaks and
preventative care on a case-by-case basis.
“We reached out to a lot of community partners, some schools, just to say, ‘Hey, let’s have this
conversation.’ We haven’t had a case in North Carolina or South Carolina, but in adjacent states,
we have,” DeFranco said.
Vaccination requirements and exemptions
According to North Carolina General Statute 130A-152, every child in the state is required to be
immunized against several different illnesses and diseases, including measles and whooping cough, upon
entering kindergarten and the seventh grade. Students are given a 30-day grace period from their first day
of enrollment to provide documentation proving they have been vaccinated or are exempt. Should the
documentation not be provided, they are not permitted to go to school.
There are only two ways in which a child may be exempt from such policies: by a licensed physician’s
request, or by a statement of “bona fide religious belief.” According to General Statute 130A-156, if a
Local schools face measles threat, even with high vaccination rates - The Daily Tar Heel
https://www.dailytarheel.com/article/2019/09/school-vaccines-0917[9/18/2019 1:32:16 PM]
physician licensed by the state of North Carolina deems a required immunization detrimental to a person’s
health (i.e. allergic reaction), they have the authority to advise against vaccination.
A statement of “bona fide religious belief” against immunization, however, does not need to be notarized
nor signed by a religious leader or attorney. A parent, guardian or person in loco parentis of a child may
write a document expressing why vaccination requirements conflict with their religious belief.
Although personal or philosophical beliefs against vaccinations do not qualify as legal exemptions, there is
no formal process of verifying whether a religious statement is truly applicable to a student.
“It can’t really be checked,” said Penny Rosser, a nurse for Orange County Schools. “We just have to trust
the parents.”
Growing religious exemptions
The North Carolina Department of Health and Human Services reported that 1.2 percent of children
entering kindergarten for the 2017-2018 school year were exempted from state-mandated vaccinations for
religious reasons, a 0.1 percent increase from the previous year.
Western counties hold the highest percentage of unvaccinated students in the state, with Buncombe
County — where Asheville is located — holding the highest percentage of unvaccinated students – about
5.7 percent of the 2,542 kindergartners of Buncombe County exempt from vaccines through religious
exemptions. The state’s metropolitan hubs also saw an increase in religious exemptions in the past year –
news station Fox 46 Charlotte reported that Mecklenburg County saw a 2.5 percent increase in non-
vaccinated kindergartners and a "sharp" increase in non-vaccinations in Wake County.
Rosser said that although parents do have a right to a religious exemption, she urges them to contact their
health provider to make an informed decision.
“Prevention is the name of the game,” Rosser said. “Talk to your doctor and ask for valid research on
vaccines and potential complications.”
The measles vaccine is not a fool-proof form of prevention, but Sanders said immunization guards against
contraction and high-risk symptoms.
“Vaccines are not 100 percent effective," Sanders said. "It’s not necessarily that people are not getting
vaccinated and therefore, we’re getting all of these cases coming in. It’s just that if they get it, their
symptoms will be much worse.”
Sanders said although it’s too early in the 2019-2020 school year to know current immunization rates,
Chapel Hill-Carrboro City Schools hope to have 100 percent compliance of all students by the 30th day of
school.
“The benefits far outweigh the risk,” Sanders said. “Vaccinations are the number one defense against
many communicable diseases that can be deadly.”
Local schools face measles threat, even with high vaccination rates - The Daily Tar Heel
https://www.dailytarheel.com/article/2019/09/school-vaccines-0917[9/18/2019 1:32:16 PM]
For parents on the fence about vaccinating their child, DeFranco said it’s important to investigate the
research behind vaccines and their effects.
“Clean water and vaccines have really, really helped push forward human longevity and I think there’s
something to be said about that.”
@holmesej
city@dailytarheel.com
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Orange County Health Department says getting your flu shot helps protect the community – Carolina Connection
https://carolinaconnection.org/2019/10/12/orange-county-health-department-says-getting-your-flu-shot-helps-protect-the-community/[10/14/2019 10:54:40 AM]
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Orange County Health Department says
getting your flu shot helps protect the
community
October 12, 2019
By Britney Nguyen
Tweets by @UNCConnection
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Orange County Health Department says getting your flu shot helps protect the community – Carolina Connection
https://carolinaconnection.org/2019/10/12/orange-county-health-department-says-getting-your-flu-shot-helps-protect-the-community/[10/14/2019 10:54:40 AM]
Rite Aid promoted the flu shot on their band aids in 2015. (Whoisjohngalt /
Wikimedia Commons).
Some people choose not to get the flu vaccine during flu season because they do not
think it is necessary, but Pam McCall at the Orange County Health Department says it
is necessary to protect others in the community who may be more vulnerable to the
virus.
Britney Nguyen reports.
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