HomeMy WebLinkAboutStratford 2019-08-13Community Advisory Committee
Quarterly/Annual Visitation Report
County: Orange Facility Type: Family Care Home
Nursing Home xAdult Care Home
Facility Name/Address: The Stratford, 405 Smith Level Road,
Chapel Hill, NC 27516
Visit Date: 08/13/2019 Time spent in facility: 1 hr min Arrival time: 12:00 am x pm
Name of person exit interview was held with:
Interview was held: x in Person Phone
Admin. SIC (Supervisor in Charge) Other Staff Rep.
Medina Bell
(Name & Title)
Committee Members Present: MaryLou Gelblum, Shade Little, Karen Green-McElveen Report Completed by: Shade Little
Number of Residents who received personal visits from
committee members: 9
Resident Rights Information is clearly visible:x Yes No Ombudsman Contact Info is correct and clearly posted: Yes No
The most recent survey was readily accessible: Yes No
(Required for Nursing Homes Only)
Staffing information clearly posted: x Yes No
Resident Profile Yes/No/NA Comments/Other Observations
Do the residents appear neat, clean and odor free? Y
Did residents say they receive assistance with personal care activities? Ex.
brushing their teeth, combing their hair, inserting dentures or cleaning
their eyeglasses?
Y
Did you see or hear residents being encouraged to participate in their care
by staff members?N
Were residents interacting with staff, other residents & visitors?Y
Did staff respond to or interact with residents who had difficulty
communicating or making their needs known verbally?Y
Did you observe restraints in use?N/A
If so, did you ask staff about the facility’s restraint policies? N/A
Resident Living Accommodations Yes/No/NA Comments/Other Observations
1.Did residents describe their living environment as homelike?Y
2.Did you notice unpleasant odors in commonly used areas?Y Musty smell in wing to left.
3.Did you see items that could cause harm or be hazardous?N
4.Did residents feel their living areas were too noisy?Y Piano played too loud and long.
5.Does the facility accommodate smokers?
Where? X Outside only Inside only Both Inside/Outside
Y
6.Were residents able to reach their call bells with ease?N/A
7.Did staff answer call bells in a timely & courteous manner?
If no, did you share this with the administrative staff?
N/A
Resident Services Yes/No/NA Comments/Other Observations
8.Were residents asked their preferences or opinions about the
activities planned for them at the facility?
Y One resident wanted more “off-site” activities, like
bowling and driving range. He admitted he did
NOT know enough about the buses.
9.Do residents have the opportunity to purchase personal items of
their choice using their monthly needs funds?
Can residents access their monthly needs funds at their
convenience?
Y
10.Are residents asked their preferences about meal/snack choices?
Are they given a choice about where they prefer to dine?
Y One resident wanted lunch at 11:30. Several
wanted coffee earlier than 7:30AM.
11.Do residents have privacy in making and receiving phone calls?Y
12.Is there evidence of community involvement from other civic,
volunteer or religious groups?
Y We observed at least two community members
(not relatives) visiting clients.
13.Does the facility have a Resident’s Council?
Family Council?
Y
Areas of Concern Yes/No/NA Exit Summary
Are there resident issues or topics that need follow-up or review at a later
time or during the next visit?
Y Discuss items from “Areas of Concern” Section as
well as any changes observed during the visit
A/C is NOW fixed.
Activity Director has been hired
(within last week), and they are
expecting good things. Something to
ask about next visit.
The wing to the left smelled musty and of
urine when first visited. 20 minutes later,
the urine smell was not evident but it stilled
musty, not fresh. There has been a history
of mold on that corridor, so this merits
follow-up.
One resident who lives near the end of that
corridor, complained about the use of the
piano in the reading room. He has asked
staff to encourage people to use one of the
other pianos rather than play that one
loudly for long periods. Perhaps time limits
could be implemented.
One client mentioned and two others
nearby seemed to agree, that the
facility was run better and staff
seemed happier when Brian was the
Director (Manager?). He mentioned a
high staff turnover as an indication
(this was NOT verified by us).
One other resident praised Christian.
We may need to observe staff more
while there.
This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form.