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HomeMy WebLinkAboutAdorable Senior Living 2018-06-07 Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE Facility Type Facility Name: Adorable Senior Living 401 West Queen Street ❑Family Care Home Census—current/licensed: Total: 17/15 Hillsborough,NC 27278 ®Adult Care Home ❑Nursing Home Visit Date and day of the week Time spent in facility Arrival time 2:00 PM 06 07 2018 Thursday 1 hours 15 minutes Name of person(s)with whom exit interview was held Interview was held Yes in person Marie Martin Med Tech Administrator was not on site Committee members present: Will Lang and Gloria Brown Number of residents who received personal visits from committee members 6 Report completed by: Gloria Brown Resident Rights information is clearly posted?Yes Ombudsman contact information is correct and clearly posted: No they still have the wrong last name for Autumn The most recent survey was readily accessible Staffing information clearly posted? No (Required for NI-Is only—record date of most recent survey posted) : Resident Profile Yes Comments/Other Observations(please number No comments) N/A 1. Do the residents appear neat, clean and odor free? Yes 1) Everyone was up and dressed and a little sleepy from a 2. Did residents say they receive assistance with personal care big lunch. activities?(i.e.brushing their teeth, combing their hair,inserting Yes The environment was clean,calm, and orderly. They have dentures or cleaning their eyeglasses) a new security system. There is a monitor in the 3. Did you see or hear residents being encouraged to participate Administrators office. in their care b staff members? Yes 5)Observed the med tech, medical assistant and the cook 4. Were residents interacting with staff, other residents& Yes engaged with the residents. visitors? 5. Did staff respond to or interact with residents who had Yes difficulty communicating or making their needs known verbally? 5a Did staff members wear nametags that are easily read by No residents and visitors? 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility's restraint policies? No Note: Do not ask about confidential information without consent Resident Living Accommodations Yes Comments/Other Observations (please number No comments) N/A 8. Did residents describe their living environment as homelike? Yes 8)All the rooms were clean and neat, only 1 person 9. Did you notice unpleasant odors? No was in the newly created activity room, and one was 10. Did you see items that could cause harm or be hazardous? No doing crossword puzzles in her room while watching 10a. Were unattended med carts locked? No her TV. l Ob.Were bathrooms clean, odor-free and free from hazards? Yes l Oc. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable Yes noise level? 12. Does the facility accommodate smokers? Note: By NA 12)While waiting to go in one staff member went to regulation smoking is only ermitted outside of the building the end of the street to smoke. 13. Were residents able to reach their call bells with ease? Yes 14.Did staff answer call bells in a timely&courteous manner? NA 14a If no, did you share this with the administrative staff? ***N/A equals not applicable,not asked,not observed Facility/Date: Adorable Senior Living (6/708) Resident Services Yes Comments/Other Observations (please No number comments) N/A 15. Were residents asked their preferences or opinions Yes 15)A colorful June Calendar of events. about the activities planned for them at the facility? 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your Yes 15b)There are only a couple who like to go visit actually occurring? outside. 16. Do residents have the opportunity to purchase personal NA items of their choice using their monthly need funds? 16a.Can residents access their monthly needs funds at their NA convenience? 17. Are residents asked their preferences about meal & Yes snack choices? 17) Residents stated food is OK. The dining 17a. Are they given a choice about where they prefer to dine? NA tables are decorated to each season or holiday 17b. Did residents express positive opinions regarding their Yes (June is beach theme) dining experience? 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving Yes 17c)Yes and the love ice cream treats. phone calls? 19. Is there evidence of community involvement from other Yes Civic,volunteer or religious groups? 20. Does the facility have a functioning: Resident's Council? NA Family Council? Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or Discuss items from"Areas of Concern"Section as well as any review at a later time or during the next visit? changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the Present Areas of Concern: committee or community could help address? Mrs. Murphy comes by at least once a week. Almost all of the residents are placed at Adorable by their family, so family members come by frequently. Churches in the area come and pick some up for Sunday services. An area home owners association comes by for holidays, kids who are homeschooled and some other groups Past Areas of Concern: • Incorrect Ombudsman name on resident's rights The male resident goes to work at on Thurs and Fri at poster...still incorrect 6-7-18 http://oeenterprises.orq/ • Unlocked storage closet All doors locked and electronic monitor for all doors Ms. Martin stated that there are opportunities to increase the census but they want everyone to be a good fit for the environment. Ms. Martin has a great zeal for Adorable residents and the ability to oversee the center and ensure that things are orderly,and intact including guidelines for an Adult Day Home. Cares about the residents and knows them individually and their needs. The place was spotless. 1/2015 Community Advisory Committee Quarterly/Annual Visitation Report Addendum Facility/Date Adorable Senior Livin / Date Culture Change/Person Centered Thinking Comments/Responses 1. Directed to residents— a. What is one thing you would change here to make your life better? b. Are you offered choices and encouraged to make your own decision about personal issues like what to wear or when to go to bed? c. What's important to you while dining? d. What would make your dining experience here more like home? e. Is listening to music something you've enjoyed? 2. Directed to the administrator or supervisor-in-charge a. What are you doing to incorporate residents' wants and needs in every aspect of their lives and assure a home- like environment? b. Are you providing for consistent-assignment of your direct caregivers to take care of your residents? c. What are you doing to make the dining experience a pleasant one for your residents? d. Are you offering personalized music to your residents? Updated 1/2015