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HomeMy WebLinkAboutSignature 2016-10-25 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type Nursing Home Facility Name: Signature Healthcare Census – current/licensed: 90/108 Visit Date and day of the week 10/25/2016, Tuesday Time spent in facility 1 hour Arrival time 10 AM Name of person(s) with whom exit interview was held: Turner Prickett, CEO Interview was held in person Committee members present: Glenda Floyd, Vibeke Talley Number of residents who received personal visits from committee members 6 Report completed by: Vibeke Tal- ley Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most re- cent survey posted) : 5/17-20/2016 Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observa- tions (please number comments) 1. Do the residents appear neat, clean and odor free? Ye s 2.Did residents say they receive assistance with personal care activi- ties? (i.e. brushing their teeth, combing their hair, inserting den- tures or cleaning their eyeglasses) Ye s 3. Did you see or hear residents being encouraged to participate in their care by staff members? Ye s 4.Were residents interacting with staff, other residents & visitors? Ye s 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? N/ A 5a Did staff members wear nametags that are easily read by residents and visitors? Ye s 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent Resident Living Accommodations Yes No N/A Comments/Other Observa- tions (please number comments) 8. Did residents describe their living environment as homelike? Ye s 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Ye s 10b. Were bathrooms clean, odor-free and free from hazards? Ye s 10c. Were rooms containing hazardous materials locked? Ye s 11. Did residents feel their living areas were kept at a reasonable noise level? Ye s 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building Ye s 13. Were residents able to reach their call bells with ease? Ye s 14. Did staff answer call bells in a timely & courteous manner? Ye s 14a If no, did you share this with the administrative staff? *** N/A equals not applicable, not asked, not observed Signature 10/25/2016 Areas of Concern Exit Summary Are there resident issues or topics that need follow- up or review at a later time or during the next visit? No Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? Facility continues the staff huddle 6 times every 24 hours and administrator reports that it is working out well. They have implemented a “topic of the day” which staff can use to build rapport with res- idents and learn about each resident. Facility is taking an active part in getting residents to vote. Remodeling inside is starting mid November. 1/2015