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HomeMy WebLinkAboutPruitt Carolina Point 2018-02-07 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Adult Care Home X Nursing Home Facility Name: Pruitt Carolina Point Census – current/licensed: 127/140 Visit date and day of the week: February 27, 2018 (Tuesday) Time spent in facility: 1.0 hour Arrival time: 11:00 AM Name of person(s) with whom exit interview was held: Latitia Beatty, Admissions Director Joyce Davis, Director of Nursing Interview was held: in person Committee members present: Jerry Ann Gregory, Carol Kelly, and Karen Macklin Number of residents who received personal visits from committee members: 11 residents Report completed by: Karen Macklin Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible: Yes (Required for NHs only – record date of most recent survey posted): 11/3/2017 (revisit) Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged participate in their care by staff members? N/A 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? N/A 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent. N/A Facility / Date: Pruitt Carolina Point 2/27/2018 Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 14: Most residents responded affirmatively but one resident complained that only one night staff person responded to his call bell, although he needed two people for assistance. He waited for an hour, and another resident complained that she had to wait a long time before getting help to go to bathroom. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? N/A 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside. No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? Yes* 14a If no, did you share this with the administrative staff? Yes *** N/A equals not applicable, not asked, not observed Facility / Date: Pruitt Carolina Point 2/27/18 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? N/A* 15. Some residents complained that they did not like to play bingo, which seems to the residents to be the primary activity that is offered. 15b. One resident complained that he/she went to attend an activity, but it did not occur at the scheduled time. While we visited, there was an activity for residents with memory issues. The assistant to the activity director had brought in 3 residents to play a memory game with cards. Another resident came in, of his own volition, to join the activity. 17b: A number of residents reported that there should be more assistance in the cafeteria. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? N/A* 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a.Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal & snack choices? Yes* 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience? Yes* 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? N/A 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident and Family Council? Yes No Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Residents reported much more favorable responses about food than during previous visits to this facility, although there continues to be a need for more help in the cafeteria. A number of residents complained about the type of activities that were offered. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? The visit with the Administrator went well. We discussed the issues concerning the types of activities offered as well as the fact that the activities director is slow about responding to volunteer offers. We also discussed the need for more help in the cafeteria. The Administrator told us that the health department had just visited and that that visit had gone well. They received a 97% rating.