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HomeMy WebLinkAboutPruitt Carolina Point 2017-09-13 Community Advisory Committee Quarterly/Annual Visitation Report County Orange Facility Type Family Care Home Adult Care Home X Nursing Home Facility Name: Pruitt Carolina Point Census – current/licensed: 121/140 Visit Date and day of the week Thursday, 9/13/17 Time spent in facility: 1.25 hours Arrival time: 11:00 AM Name of person(s) with whom exit interview was held Latitia Beatty, Nursing Home Administrator Joyce Davis, Nursing Director Interview was held in person Committee members present: Jerry Ann Gregory, Carol Kelly, and Karen Macklin Number of residents who received personal visits from committee members: 15 Report completed by: Karen Macklin Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent sur- vey posted) : Yes. 8/7/2017 Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please num- ber comments) 1. Do the residents appear neat, clean and odor free? Yes 2.Did residents say they receive assistance with personal care ac- tivities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? N/A 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent Resident Living Accommodations Yes No N/A Comments/Other Observations (please num- ber comments) 8. Did residents describe their living environment as homelike? N/A 12. See comments in Exit Summary 13. One resident did find it difficult to reach the call bell. 14. Several residents stated that the response time for call bells was usually reasonable, but could be too long on weekends or when the facility is short-staffed. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? N/A 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building No* 13. Were residents able to reach their call bells with ease? Yes* 14. Did staff answer call bells in a timely & courteous manner? Yes* 14a If no, did you share this with the administrative staff? Yes *** N/A equals not applicable, not asked, not observed Pruitt Carolina Point Facility / September 13, 2017: Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? N/A* 15. Residents report attending some activities. They had a Gospel Weekend the past weekend. The activities director now has an assistant, which should help reach more residents. They have a vegetable garden and a room with games. They also utilize the hairdressing area for manicures. One resident reported enjoying regular visits from someone who brings a bird, and noted that she would enjoy more animal visits. Several residents reported that they did not have any one invite them to any activities. 15a. The rooms have activity calendars, but the calendars are difficult to read because the font is so small. We discussed this with the Administrator. 17. Food continues to be a problem at this facility. Residents can request something different for some meals, but their only alternative appears to be a cheese sandwich. We discussed this with the ad- ministrator who advised us that she has just hired a new chef. She was apprised of residents’ com- plaints about lack of food choice and many resi- dents’ complaints about the food in general. Some residents had no complaints about the food. One resident keeps cereal in her room as she does not like grits or oatmeal, which is the standard breakfast. 15a. Was a current activity calendar posted in the facility? Yes* 15b. Were activities scheduled to occur at the time of your visit actually occurring? N/A 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a.Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal & snack choices? No* 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience? No 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? N/A 19. Is there evidence of community involvement from other civic, volunteer or religious groups? N/A 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes No Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? As noted in 17 above, the biggest complaint of residents continues to be the food. The Administrator took notes of residents’ concerns and hopes that things will improve with the new chef who begins in 2 weeks. The Administrator likes the activities director and the new assistant. She expressed the belief that they can reach more residents with the addition of the assistant. We asked about the smoking policy. Potential residents who smoke are not accepted by the facility. Staff are ad- vised that their employment will be terminated if they are smoking on site. While we were in the facility, there was a written notice of a communicable disease. We were also cautioned by the Nursing Director, when we arrived, to not touch any resi- dents on certain halls. 1/2015