Loading...
HomeMy WebLinkAboutBrookshire 2018-02-06 Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type Nursing Home- Yes Facility Name: Brookshire Senior Living Census – current/licensed: 66/80 Visit Date and day of the week Tuesday, February 6, 2018 Time spent in facility 1 hour 30 minutes Arrival time: 10:30 a.m. Name of person(s) with whom exit interview was held Josh Stevens, Administrator Interview was held in person. Committee members present: Jerry Ann Gregory, Jerry Schreiber, Carol Kelly Number of residents (and family members) who received personal visits from committee members: nine Report completed by: Carol Kelly Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) 12/2017 report recently received, not yet included. Staffing information clearly posted? Yes in some hallways, from previous day in another. Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent N/A Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 11. At times a loud sound (alarm?) could be heard in the hallways. A staff member told us it was to alert staff that a resident was in the restroom. 13. One resident noted that though staff were caring, sometimes it could take up to 30 minutes for a call bell to be answered. Another resident stated bells were answered promptly. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? Yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? N/A 14a If no, did you share this with the administrative staff? Yes *** N/A equals not applicable, not asked, not observed Facility /Date: Brookshire/February 6, 2018 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Many residents were attending activities during our visit. A large print board posted activities for the day; monthly boards were displayed in hallways and residents also had paper copies. The activity room was reflective of ongoing activity such as jigsaw puzzles, crafts and Valentine Day preparations. 17. Positive comments were made about meals. Residents are offered menu alternatives. They are encouraged to eat in the main dining room. 19. The activity calendar lists visits from religious communities and therapy dogs. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? Yes 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a.Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal & snack choices? Yes 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other Civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? Yes/ No Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? The administrator mentioned that the current state report had recently been received and he had not yet placed it in the notebook. The trash overflow issue, state in the report, was partly a result of inclement weather cancellation/ delays and had been resolved by increased pick up from two to three days a week. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? The administrator mentioned there were unfilled C.N.A. positions due to lack of qualified candidates. He discussed statewide trends of fewer people entering and completing programs. As renovations are made, more single rooms are included to accommodate resident wishes. Several residents expressed appreciation for physical and occupational therapy. One family member, a physician, noted her mother had made much progress since she had come to Brookshire and could not think of any concerns. There have been no cases of flu at Brookshire. Three Hospice partnerships are welcomed at Brookshire: UNC, Duke, and Alamance County. Recently a program to honor residents who had recently passed away was well received. The administrator has worked on updating safety plans.