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HomeMy WebLinkAboutCedar Grove 2016-10-20Community Advisory Committee Quarterly/Annual Visitation Report County ORANGE Facility Type Family care home Facility Name: Cedar Grove Family Care Home 313-317 Saw Mill Road Cedar Grove, NC Census: 10 / 12 Visit Date and day of the week Thursday, October 20, 2016 Time spent in facility 50 minutes Arrival time 1:30 pm Name of person(s) with whom exit interview was held Betsy Collins Interview was held in person: Yes Committee members present: Will Lang, Yvonne Mendenhall, Jack Vogt Number of residents who received personal visits from committee members : 3 Report completed by: Will Lang Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible (Required for NHs only – record date of most recent survey posted) : NA Staffing information clearly posted? Did not see or ask to see this information. Emergency information clearly posted. Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1, and 3.-6., .Cedar Grove Family Care home is two houses separated by an outdoor area. Residents are all SSI eligible with referrals to the home from local hospitals. The age range of residents is 29-84. All residents appeared well cared for, clean and in clean clothes. Owners frequently access area thrift shops to supplement resident clothing needs. Residents were complimentary of care, food, and caregivers. 2. Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) N/A 3. Did you see or hear residents being encouraged to participate in their care by staff members? No 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a. Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? (note: Do not ask about confidential information without consent) Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8.-12a. The feel or environment of the two homes was indeed homelike. Resident rooms were clean and tidy Residents take meals together at a common dining room table. The kitchen is not locked residents are asked not to enter. Meds are kept in a locked closet. Both homes were slightly cluttered. Shades in resident rooms were drawn reducing exterior light which could present a tripping and safety risk. Bathrooms have wooden, rather than standard grab bars. Call bells were not seen, but the owners live in the house. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? yes 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Yes 12a. Where? (Outside / inside / both) Outside 13. Were residents able to reach their call bells with ease? N/A 14. Did staff answer call bells in a timely & courteous manner? N/A 14a. If no, did you share this with the administrative staff? N/A Facility / date: Cedar Grove 10/20/2016 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15., 15a., 15b. Activities include trips to Wal Mart (popular!) and to local restaurants, table games, and working outside if a resident so desires. Several residents were out with family at the time of the visit. This occurs often, and the owners encourage active family involvement with residents. Certain outside organizations visit residents often and help residents prepare for holidays. 16and 16a. Snacks are available at resident request and provided by owners. 17., 17a., 17b. All meals are served family style given the small resident census. Residents value this approach; it is like home.. 15a. Was a current activity calendar posted in the facility? No 15b. Were activities scheduled to occur at the time of your visit actually occurring? N/A 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a. Can residents access their monthly needs funds at their convenience? (#16 and 16a pertain only to residents on Medicaid/Special Assistance. NHs $30 per month. ACHs $66 minus medication co-pay and full cost OTC drugs) Yes 17. Are residents asked their preferences about meal & snack choices? (Adult Care Home residents should receive snacks 3X per day..) Yes 17a. Are they given a choice about where they prefer to dine? Yes 17b. Did residents express positive opinions regarding their dining experience (the food provided)? Yes 17c. Is fresh ice water available and provided to residents? N/A 18. Do residents have privacy in making and receiving phone calls? N/A 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? N/A N/A Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? Owners, Betsy Collins and her sisters, were very knowledgeable and impressed the visit team with their dedication to caring for the residents and providing a good experience for them. The one area of concern noted by the visit team was the darkness in the homes, due to drawn shades & lights not being on. This could present a safety risk. One member of the visit team, Will Lang visited the home on October 31 to share Halloween items. Owners’ relatives were there talking with residents. Preparations were underway for a Halloween Party. Mr. Lang was invited back at Christmas time to help residents prepare for that holiday Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or Supervisor-In- Charge. Does the facility have needs that the committee or community could help address? The owners, three sisters, accommodate a very unique resident population. On visit date census was 10 residents with 12 total, one female, 9 men. Likely too complex/challenging for their family to care for at home or are homeless and unable to care for themselves. Owners frequently assist residents with needs related to clothing, personal items, etc. that may exceed their SSI allocation. All three sisters state that they are CNAs and have medication tech certification.