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HomeMy WebLinkAboutVillines 2016-09-13Community Advisory Committee Quarterly/Annual Visitation Report County Orange Facility Type Family Care Home Adult Care Home Nursing Home Facility Name: Villines Rest Home Census – current/licensed: 16/17 Visit Date and day of the week September 13, 2016 Time spent in facility 1 hours minutes Arrival time 2:30 PM Name of person(s) with whom exit interview was held Louise Murphy, Administrator and Owner Interview was held in person Committee members present: Deborah Stewart Gloria Brown Suzanne Haff Number of residents who received personal visits from committee members 2 but interacted with everyone Report completed by: Gloria Brown Resident Rights information is clearly posted? Yes Ombudsman contact information is correct and clearly posted: Yes The most recent survey was readily accessible N/A (Required for NHs only – record date of most recent survey posted) : Staffing information clearly posted? Yes Resident Profile Yes No N/A Comments/Other Observations (please number comments) 1. Do the residents appear neat, clean and odor free? Yes 1. Everyone was up, dressed neatly, moving around or watching TV with the exception of two. 2-4.There were some new staff along with one volunteer who were very engaged with residents and assisting some with their daily personal care plus other daily duties. 10a.The owner was busy with tasks and engaged with the residents too. 2.Did residents say they receive assistance with personal care activities? (i.e. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses) Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4.Were residents interacting with staff, other residents & visitors? Yes 5.Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5a Did staff members wear nametags that are easily read by residents and visitors? No 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Note: Do not ask about confidential information without consent No Resident Living Accommodations Yes No N/A Comments/Other Observations (please number comments) 8. Did residents describe their living environment as homelike? Yes 8. There is a room in the back with a television, games, magazine table, Bibles, and quiet space. 10a. Meds and charts are in a locked closet across from owner's office. 9. Did you notice unpleasant odors? No 10. Did you see items that could cause harm or be hazardous? No 10a. Were unattended med carts locked? N/A 10b. Were bathrooms clean, odor-free and free from hazards? Yes 10c. Were rooms containing hazardous materials locked? Yes 11. Did residents feel their living areas were kept at a reasonable noise level? Yes 12. Does the facility accommodate smokers? Note: By regulation smoking is only permitted outside of the Building No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? NA 14a If no, did you share this with the administrative staff? *** N/A equals not applicable, not asked, not observed Facility / Date: Villines Sept 13, 2016 Resident Services Yes No N/A Comments/Other Observations (please number comments) 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 17. One resident loves ice cream and her request is honored. 17a.There is a nicely decorated dining room table that is always set-up for eating. 18 & 19. One resident was receiving visit from her husband. Another was on a long- distance call with a friend. Some residents are active weekly with organizations outside the facility. 2 residents are registered to vote and plan to use absentee ballots. 15a. Was a current activity calendar posted in the facility? Yes 15b. Were activities scheduled to occur at the time of your visit actually occurring? Yes 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Yes 16a.Can residents access their monthly needs funds at their convenience? NA 17. Are residents asked their preferences about meal & snack choices? Yes 17a. Are they given a choice about where they prefer to dine? N/A 17b. Did residents express positive opinions regarding their dining experience? Yes 17c. Is fresh ice water available and provided to residents? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other Civic, volunteer or religious groups? Yes 20. Does the facility have a functioning: Resident’s Council? Family Council? No Areas of Concern Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? None Discuss items from “Areas of Concern” Section as well as any changes observed during the visit. Give summary of visit with Administrator or SIC. Does the facility have needs that the committee or community could help address? No areas of concern. Gloria (committee member) discussed the possibility of doing chair exercises with residents and adminstrator was in agreement. 1/2015